John Samuel Estate gives the best experience of tenancy procedures and reference process with provision of Digital/ Paper application process,efficient information and update .
John Samuel is the best provider of Estates and Properties ????????... Read more
Tenant
24th Aug 2023 (1 year ago)
They need to make sure whatever any Landlords of any property promise to do needs to be done and checked before they proceed further to make any transactions . To be honest I regretted saying yes to the property... Read more
Tenant
21st Oct 2021 (3 years ago)
K Sweeney
I have had the great experience of renting from this Estate agent if I was able to give them more stars I will. They do listen to their tenants, extremely professional, wants to have a great relationship between landlord and tenant. Brenden is amazing, Humza is also great and their CEO (lady) is extremely helpful. I'm so happy that I have chosen this company to rent from. My property was clean upon arrival and anything that needs doing are minor problems ie a screw needs to be screwed in. As a tenant now I can only say my experience has been amazing.... Read more
Tenant
1st Sep 2021 (3 years ago)
L DIY
I am a landlord, John Samuel estate agent helping me to manage my flat in Cape Close Barking almost a year. They provide excellent service and efficient communication. They provide quarterly inspection, so I know my tenant is well look after my property. I would like to say special thanks to Brenden, he is a lovely gentleman. I will recommend them to landlords who want a trust worthy estate agent. I am planning to purchase another flat in Romford, and John Samuel is my first choice.... Read more
Landlord
13th May 2021 (3 years ago)
C Patel
I was recently introduced to John Samuels Team through Raj Gill.
As a client I have been satisfied with their service so far.
I was impressed with the increase in rental income for my property.
Thank you Raj for all your hard work.... Read more
Landlord
11th May 2021 (3 years ago)
Such a great agents! Truly wonderful people with wonderful customers service, always there when you need them very professional I’m beyond happy with John Samuel estate. Thank you to the wonderful ladies Stephanie & Fatma
I will 100% recommend John Samuel to anyone!... Read more
Tenant
13th Jan 2021 (4 years ago)
Z Fardusy

John Samuel Estates work very quickly in terms of finding somewhere to rent and getting you settled in ASAP. Staff are polite. Brendan has been working with me and helped me move in and Im impressed with the kindness he has shown me. However, there are a few things I’m not impressed with.
Firstly, I was informed the flat would come Fully unfurnished, however it came with x1 wardrobe with a broken handle with screws sticking out, x1 wardrobe that is NOT STABLE and the landlord had put cardboard underneath it to balance it out so it’s “steady”, i have a 4 year old son and I am currently 8 months pregnant and this is absolutely unacceptable that a large unsteady item is left in the flat. When moving in, I tried moving the wardrobe into the other bedroom and it almost collapsed over me. I emailed the estate agents asking if I could throw them away as it’s not safe at all for me or my children, I was informed “if I throw them away I must leave behind my wardrobes” the cheek and audacity is beyond me, I bought brand new chest of draws and I must leave these behind as I HAD to throw away the landlords broken Wardrobes due to health and safety reasons and John Samuel Estates did not take this into consideration. Another broken white wardrobe/unit was also left behind with screws and hinges sticking out and I have no idea how this was even left in the flat when the estate agents know my circumstances even after informing me the property is “fully furnished”.
Secondly, the number of faulty items is absolutely beyond me. Kitchen flooring is half peeled of and very flimsy, there are broken bits of wooden flooring throughout the property including the bedrooms and living room. The bathroom flooring is stained and filthy, I’ve tried bleaching And cleaning it over 10 times within the last 2 weeks and I’m getting nowhere. The flat was filthy when given to me, skirting boards dirty, window Sills dirty, walls were disgustingly stained in many areas of the house (however I painted the WHOLE FLAT to try and make it look as pleasant as I could) and the kitchen fan smelt so bad every time the extractor hood was turned on it literally makes me gag and I have no idea how I can take this smell away. TheRe is broken wood in the kitchen that clearly the landlord didn’t bother to fix, Toilet seat is also broken, also the bathroom door handle fell of after a week of me being there but instead of me complaining I just took myself to b&q to buy a new door handle and replace the old one. I SHOULD NOT BE HAVING TO DO THIS especially whilst heavily pregnant. The flat was clearly VERY POORLY maintained and no one bothered to check it properly or do it up before I moved in. The second day after installing my washing machine, there was the worst leak I have witnessed, after one wash, the whole kitchen flooded as there was a leak in the pipes, again, something that wasn’t looked at before I Moved in. But Brendan sorted this out on the very same day, so I have to give it to him but this shouldn’t have taken place in the first place.
there is absolutely no storage in this property which makes it extremely difficult, but this isn’t the estate against fault so I wouldn’t go into much detail as I should’ve checked this before moving in, but this was very difficult for me to check as during my viewing the old tenant was in the property and had a newborn baby so I couldn’t view the property properly. This in itself is unprofessionally slightly and the agents should’ve chosen a much suitable time to view the property as I could’ve seen the room sizes properly as well as storage.
Another issue is the amount of mosquitos, moths and flies I have been getting in the flat. I’ve also had an issue with woodlice, I was told “you’re getting insects due to the time of year we’re in” and it was brushed of. In terms of woodlice i was told “I’ll get back to you” still heard nothing. My sons been roughly getting 10-18 mosquito bites a night.
There are so many more issues but I can’t put it all in due to character limit. But if I knew all this I definitely wouldn’t have... Read more
Tenant
24th Aug 2020 (4 years ago)
C Okirie
Nice, polite and professional agents. I would recommend them for selling your home.... Read more
Seller
18th Jun 2020 (4 years ago)
C su
I have ask few local estate agents for help me rent out my 2 bedrooms flat in Barking. Only John Samuel have work very efficient. They have a tenant for me in 1 week. Darren have work very professional, he showing my flat on Saturday which is his day off. Thanks again. I would highly recommended they service to my friends and family.... Read more
Landlord
16th Jun 2020 (4 years ago)
S Carvalho
Very happy with all the service provided by this company. The dedication from the staff upon the client needs is absolutely amazing. Darrel thank you so much for everything you done for me and for my family.... Read more
20th Apr 2020 (4 years ago)
D Ogunsanwo
John Samuel Estates went above and beyond for myself and my family. They are patient, polite and caring. Kept constant communication with us. They move fast..We moved within a week!... Read more
31st Mar 2020 (4 years ago)
Nicole
As a first time buyer, i was naturally apprehensive... but my dealings with John Samuel Estates thus far have been EXCELLENT! They were extremely attentive, answered all of my questions in a very timely manner and was both professional and respectful in all of our communications. Highly Recommended!!... Read more
Buyer
5th Feb 2020 (5 years ago)
C edwards
Very helpful goes the extra mile... Read more
14th Nov 2019 (5 years ago)
M Khan
I have been dealing with the Team at John Samuels and been impressed at the approach and knowledge of the renting market.
I feel they have been very good at dealing with the tenant from a landlord side of things.
Very professional people to deal with looking after your property. I have recommended my friends who are looking for someone to respect the landlord view and assets.
Keep up the good work .... Read more
Landlord
16th Sep 2019 (5 years ago)
M r
It is one of the best estate agent. It helps you to find the property as soon as possible in you budget.... Read more
28th Sep 2018 (6 years ago)
W Nasir
Highly recommended, very professional and friendly... Read more
25th Apr 2018 (6 years ago)
L Masters
Great company spoke to a lady called Marie when searching for a place. Really helpful lady would definitely recommend... Read more
3rd Dec 2017 (7 years ago)
J Akinkunmi
Friend received great service from this company don't take my word give them a call!!... Read more
3rd Nov 2017 (7 years ago)
E Gordon
Great knowledge of the local area really professional but also friendly... Read more
2nd Nov 2017 (7 years ago)
J small
warm friendly welcoming staff definitely be recommending to friends and family.... Read more
2nd Nov 2017 (7 years ago)
V Foster
Fantastic service. Warm friendly people... Read more
2nd Nov 2017 (7 years ago)
K johnson
excellent customer service would totally recommend they are fair and honest... Read more
2nd Nov 2017 (7 years ago)
J Davies
Anyone looking for any assistance in the property market would highly recommend these guys... Read more
1st Nov 2017 (7 years ago)
L masters
Fantastic Company, really professional yet friendly at the same time, Excellent Knowledge of the market... Read more
1st Nov 2017 (7 years ago)
T Jones
I had the pleasure of being helped out by waseem, took time to help me in finding a place and even offered good alternative sites fast and effectively. Very professional and polite... Read more