Anonymous Homeseller
Matthew from Lancastrian was fantastic throughout our house sale. He provided a realistic valuation and once we put it up for sale he already had several buyers lined up and we received a suitable offer very quickly.
The progression of the sale was well looked after and we managed to complete in a reasonable timeframe.
I’d recommend Lancastrian estates and use them myself for any future sale.... Read more
Seller
11th Jan 2025 (5 days ago)
Hattons
I’m in the process of selling my commercial (retail) property through Lancastrian Estates. Everything is progressing very smoothly! The team are all very professional and helpful. Matthew (Kitchen) has gone above and beyond to make the whole process completely stress free, and his boundless energy and enthusiasm are incredible!! It’s a pleasure to recommend Lancastrian Estates, whether buying or selling a commercial property or a private home!... Read more
Seller
8th Nov 2024 (10 weeks ago)
M Morecambe
Cannot give enough praise to Lancastrian Estates for selling my property earlier this year. Great service from start to finish. Presentation of property details were top notch and included a walk round video. Always replied in a speedy manner if I had a query or wanted an update. Professional service from start to finish. Thank you so much. ????... Read more
Seller
8th Nov 2024 (10 weeks ago)
S rushworth
Fantastic experience purchasing a property listed with Lancastrian Estates. Managed to squeeze me in for a same day viewing. Which worked out for all parties as I made an offer that day that was accepted. Thank you... Read more
Buyer
16th Sep 2024 (17 weeks ago)
I Thripp
Recently used Lancastrian Estates , Lancaster to sell our house. They did an excellent job and I have no hesitation in recommending them. All the staff at the Lancaster branch were professional, friendly and competent, Special thanks to Kerry Oldfield and Mathew Kitchen..They kept us up to date throughout the process and all our queries and questions were dealt with swiftly and efficiently .We are very satisfied with the price achieved. My wife and I are both in our seventies and we have moved house a number of times. If we ever move again (not planning to) my first call will be to Lancastrian Estates. 10 out 10 for our experience with Lancastrian Estates,Lancaster.... Read more
Seller
4th Sep 2024 (19 weeks ago)
C Cottam
Great service and great people to speak to everything ran very smoothly ???? ????... Read more
19th Aug 2024 (21 weeks ago)
L Sugden
\\efficient profesional service throughout thank you Lancastrian Estates... Read more
15th Aug 2024 (22 weeks ago)
S Poole
Viewing properties was easy to organise - the person who lead the viewing was very professional and knowledgeable.
Process of putting on an offer was straightforward, and handled well by the agent.
Kerry in Sales Progression was also fantastic in helping communicate with vendors, and in suggesting local surveyors/solicitors to go to.
Lancastrian really helped make the process of buying a house into a very seamless, positive experience.
Would definitely recommend.... Read more
Buyer
31st Jul 2024 (24 weeks ago)
C Kitchen
I would highly recommend Lancastrian Estate agents. I recently bought my bungalow through then. From start to finish they were brilliant and a special shout out to Kerry who kept me informed every step of the way. Can’t thank her enough.... Read more
Buyer
27th Jul 2024 (25 weeks ago)
R BROWN
We recently sold our house with Lancastrian Estates and the whole experience was a positive one. Very professional photos and video taken of our house, excellent communication at all stages of the process and house sold to first viewer for full asking price. Shout out to Kerry from the sales progression team who kept us informed and updated on all progress after the offer was made on our house. Would definitely recommend.... Read more
Seller
18th Jul 2024 (5 mo. ago)
Anonymous User
Lancastrian Estates were very helpful and responsive as we went through the process of buying a new home in Lancaster. Nothing was too much trouble.... Read more
Buyer
26th Jun 2024 (6 mo. ago)
J (didi)
Lancastrian Estates were absolutely super at helping us buy our first house. Matthew and Kerry were on it with the communication between us and with the solicitors. Would definitely recommend and we would rate them 10/5 if we could!... Read more
Buyer
14th Jun 2024 (7 mo. ago)
N Hayhurst
Excellent.... Read more
K Davies
I can't recommend this firm highly enough. From start to finish they've been professional, proactive and incredibly helpful. The communication has been excellent, particularly important for me as I live abroad. They really have made a stressful process so much easier. Thoroughly recommended.... Read more
30th Apr 2024 (8 mo. ago)
T traveller
I have used Lancastrian properties several times in the past and have always experienced the highest level of professionalism in all my dealings. Two shoutouts - Firstly Matthew for his expert valuation and escorted viewings, and secondly - Kerry - who is an absolute joy to deal with. She kept me up to date with all proceedings and was quite tenacious with chasing up solicitors, buyers etc. You have made selling my property a simple and straightforward event and I will not hesitate to use you again in the future.... Read more
Seller
29th Apr 2024 (8 mo. ago)
B Scott
Great experience. Kerry Was superb... Read more
N Dixon
We recently sold two properties and purchased one with Lancastrian Estates and they were nothing but exceptional from start to finish. We viewed a property that was advertised with Lancastrian and from that experience we decided to sell our two properties with them and we were not disappointed. They arrange block viewings on both properties that we were selling and both sold in a week! The communications from everyone that we dealt with were fantastic all the way through and they kept us up to date on a regular basis with the status of each property. I would highly recommend Lancastrian Estates to anyone looking to sell their property.... Read more
Seller
5th Apr 2024 (9 mo. ago)
K Brahney
No complaints regarding my house purchase through Lancastrian Estates. They respected that I wanted to communicate via e-mail throughout, provided quick responses, and kept me well informed.... Read more
Buyer
2nd Apr 2024 (9 mo. ago)
Vee
I recently purchased a property through Lancastrian Estates and I am happy to share my experience. From start to finish, the service provided was nothing short of exceptional. Right from our initial consultation, Kerry displayed a profound understanding of the market and a keen sense of professionalism. Throughout the entire process, communication was prompt, clear, and transparent. Kerry was readily available to answer any questions or concerns I had, making me feel supported and informed every step of the way. In conclusion, I cannot recommend Lancastrian Estate agent highly enough. Their unparalleled expertise, outstanding service, and unwavering professionalism have undoubtedly set them at the top in my opinion and experience with them. If you're looking for a trusted partner in your property journey, look no further than Lancastrian Estates Agent They truly exceeded all expectations, and I am grateful for their exemplary service, Kerry to be precise.
Thank you Lancastrian team.... Read more
Buyer
29th Mar 2024 (9 mo. ago)
P lavin
.Selling some land was made very simple and stress free with Matthew. Every step of the way l was informed of what was going on and roughly how long it would take. Very satisfied with the service provided from Lancastrian Estates.... Read more
Seller
27th Mar 2024 (9 mo. ago)
J Loasby
Fantastic experience right through from initial valuation to completing our sale. Matt and Kerry were knowledgeable and kept us updated throughout. We would use them again.... Read more
Seller
18th Mar 2024 (9 mo. ago)
S Morris
If you need to sell a house you'll not do better than Lancastrian Estates. I've used Lancastrian on two occasions to sell my house and I can't fault the service provided. Matthew Kitchen is excellent to deal with when the initial valuation is carried out and offers great advice and guidance throughout the whole process. The office staff also provide excellent customer service and are great to deal with.
I've also been on the opposite end of the chain when purchasing a house and have received the same level of excellent customer service.
I wouldn't use anyone else.... Read more
Seller
18th Mar 2024 (9 mo. ago)
J Nuttall
What a GREAT estate agents- keeping me posted with appropriate properties to purchase for a number of years, now!
They sent me a truly entertaining 'Virtual tour' of their most recent bungalow for sale, which really cheered me up.
It has spurred me on to get on and get my apartment sold.
What inspirational motivators!
THANK YOU to you all, I wish you pure success.... Read more
Seller
9th Mar 2024 (10 mo. ago)
B Horobin
Having dealt with Matthew in regards to land and a commercial project. He has always found me great investments and in turn a fantastic purchase. I have worked with Matthew going forward on other projects. He has been very professional and works at a brilliant pace. Would 100% recommend him if you have a commercial asset in the area... Read more
8th Mar 2024 (10 mo. ago)
S Hurst
Having dealt with Matthew on the residential side previously it was just as easy dealing with him again on the commercial side. Matthew was very professional, attentive and pro active. Having gone through figures, yield and return on investment numerous times we found ourselves jumping on a great opportunity located on Morecambe sea front. If you have a commercial investment or land I would 100% recommend Matthew at Lancastrian Estates.... Read more
8th Mar 2024 (10 mo. ago)
R Heah
We tried to buy a house through them which ended up falling through because the sellers changed their minds about the sale (which of course is not the fault of Lancastrian Estates). However, we did not have the best experience with Lancastrian Estates either. Firstly, they charged us £30 per person (£60 in total) for AML checks the moment our offer was accepted - not every estate agent passes this fee on to clients. Secondly, Lancastrian Estates repeatedly assured us that the sellers were keen on selling, even though we were getting very different vibes off the sellers, just from the time it was taking them to respond to even simple questions from us, and from the fact that 6 weeks after agreeing the sale we had yet to receive a memorandum of sale. We had already sank money into having surveys done, instructing solicitors etc and would have paid even more into the process if we hadn't trusted our guts. When the sellers pulled out, we got a quick phone call from Lancastrian Estates to say that the sale was off - no further support, no other property recommendations etc. Kerry, who was following the progression of the sale up until that point, just stopped responding to emails from us. After we had spent almost £500 (on ID checks, surveys etc) they completely ignored us.
We are now making another purchase through a different estate agent and the experience is so much better - no AML fees, better communication, more after sales support...... Read more
Buyer
6th Mar 2024 (10 mo. ago)
T Gerrard
What a wonderful experience with Lancastrian Estates buying our first home! The whole team has been so immensely helpful every step of the way and we couldn’t be more grateful. Thoroughly thoroughly recommend!... Read more
Buyer
23rd Feb 2024 (10 mo. ago)
H Wells
I felt incredibly supported through the process of buying my first home! Matthew was flexible in the times he could meet me at the property (even waited for me when I was late - thank you!) and overall very knowledgeable and helpful. Kerry was wonderful and virtually held my hand through the entire buying process, no question was a stupid question and I couldn't have asked for anything more! Thank you both ????... Read more
Buyer
26th Jan 2024 (11 mo. ago)
C Suzanna
A wonderful team at lancastrian estates, Kerry and Matthew were very helpful and always kept us informed and checked in weekly. I would definitely recommend using lancastrian estates.... Read more
2nd Jan 2024 (1 year ago)
V Shemilt
An absolute joy to have encountered Matthew and be the recipient of good quality customer service. Matthew went above and beyond, to get to know the relevant information, to be able to offer the best advice possible. He maintained a professional attitude throughout whilst being friendly and totally enthusiastic about his job. I have no hesitation in recommending Lancastrian Estates - you will be looked after throughout the process of buying and selling.... Read more
Seller
19th Dec 2023 (1 year ago)
J Dodge
Very quick to respond to queries, friendly staff and kept in touch throughout the process.... Read more
18th Dec 2023 (1 year ago)
D Anderson
Wonderful service from start to finish selling my property through Lancastrian Estates. Kerry was very professional keeping me up to date at all times. Matt was very helpful and informative throughout. So much so I have other properties I won’t be hesitating to sell through this estate agents.
I would highly recommend Lancastrian Estates. 1st class service!! Thank you all, much appreciated!!... Read more
Seller
14th Dec 2023 (1 year ago)
J whincup
From start to finish I found everyone friendly, professional and communicative. I was kept informed throughout particularly by Kerry.... Read more
5th Dec 2023 (1 year ago)
J Blades
This sale has been smooth sailing all the way through, great service, lots of helpful information and advice. All the staff are very attentive, especially Matt.
Sold plenty of properties over the years and could definitely recommend Lancastrian Estates, thanks again Matt... Read more
Seller
2nd Dec 2023 (1 year ago)
A Deed
We purchased our home through Lancastrian Estates and could not be happier, their experience and knowledge is first class, Kerry kept us up to date with progress regularly and helped us deal with our less helpful solicitor with sound advice and reassurance. Matt showed us round several times before we completed the purchase and again was very patient and helpful, offering good advice.... Read more
Buyer
1st Dec 2023 (1 year ago)
R Lammiman
We bought a property through Lancastrian Estates and had a really positive experience. We viewed the property 3 times in total and they were friendly, professional and honest throughout. Communication after we agreed the purchase was excellent. Kerry did a great job of progressing the sale and kept us in the loop with an email each week until we completed. On moving day we had an issue relating to solicitors and the team were kind and empathetic.... Read more
Buyer
1st Dec 2023 (1 year ago)
Fantastic service, helpful advice and helped us find a sale. Very happy, would never use another agent!... Read more
Seller
28th Oct 2023 (1 year ago)
Considering our property had been on the market for many months before we switched to Lancastrian Estates, they found quite a few viewings for us. I particularly liked the fact that the Agent showed the potential buyers round our house rather than us trying to sell.... Read more
Seller
10th Oct 2023 (1 year ago)
C Pilkington
Fantastic customer service. Bought my house with Matthew’s help and 5 years later I knew there was only one agency I wanted to sell with. Sold our house the first day of block viewings! Kerry and Matthew have been helpful and informative throughout and we would recommend Lancastrian to anyone and everyone.... Read more
Seller
10th Oct 2023 (1 year ago)
C longton
Excellent service from Lancastrian from start to finish. Kerry kept regular weekly contact with necessary updates. When my 1st buyer pulled out the company immediately contacted another interested party and the sale proceeded.
Would highly recommend this company.... Read more
Seller
15th Sep 2023 (1 year ago)
S Sharples
Excellent service from start to finish. Kept us in the loop every step of the way, nothing was too much trouble. We would highly recommend them them to anyone who is thinking of selling their home.... Read more
Seller
15th Sep 2023 (1 year ago)
S French
All the staff at Lancastrian estates are very professional but friendly with it. Kerry has made our journey of selling and buying stress free by keeping us updated at all times. Even after we had moved, she called to make sure everything went ok.Thank you everyone for making what can be a very stressful time, relatively easy.... Read more
Seller
1st Sep 2023 (1 year ago)
M Oppenheim
Good support and guidance.... Read more
26th Aug 2023 (1 year ago)
C Needham
Working with Kerry for the purchase of our new house was an absolute delight... I am confident without her I would be suffering from a higher blood pressure!
Kerry absolutely cares about the people she works with, we were not only informed but made to feel comfortable. Buying a house comes with lots of ups and downs and Kerry went above and beyond to "Hold our hands" throughout.
Buying your first house is always special but it was made even better by positive experience we had.... Read more
Buyer
23rd Aug 2023 (1 year ago)
E Rooking
Howard did a super job for us, always did what he said he would, he sold our house on the first viewing, with no issues whatsoever. The whole process was followed up by Kerry who was so professional. I would certainly recommend Lancastrian Estates... Read more
Seller
23rd Aug 2023 (1 year ago)
L Fowler
After numerous issues with my tenants and property, Lancastrian Estates were very helpful in assisting to resolve issues. They made the process much easier and enabled things to move forward quickly and efficiently. Communication was excellent.... Read more
Landlord
31st Jul 2023 (1 year ago)
Pleasant experience. Estate agent kept us informed even after hours and weekend.... Read more
Seller
18th Jul 2023 (1 year ago)
S Whelan
After using 2 other agents previously I decided to switch to Lancastrian Estates. I couldn't fault them, extremely efficient, professional and readily available to answer any questions I had. I wouldn't hesitate to use them again and would highly recommend to anyone looking for a proactive, reliable estate agent... Read more
29th Jun 2023 (1 year ago)
J Unwin
I have now bought and sold with Lancastrian Estates and found all members of the team to have a great combination of professionalism and friendliness. I was never embarrassed to ask a silly question and they kept me updated right through the process.
Definitely recommend this agent.... Read more
Seller
14th Jun 2023 (1 year ago)
The team kept me well informed of progress from the very start with regular weekly contact. They conducted the 3 viewings for me, and with all 3 attracting an offer for my property they were obviously getting it right!... Read more
Seller
30th Apr 2023 (1 year ago)
M Compton
It's been a year since Lancastrian Estates sold our house and also managed the sale of the property we bought. Should have left this review ages ago! Moving house when you're in a chain is stressful, but honestly L.E. we the stand out organisation in the whole process. Kerry was absolutely amazing throughout, very communicative and actually chased all three solicitors regularly which kept things on track, as did Elle when Kerry wasn't around. Above and beyond what we expected. Simon we owe a debt of gratitude regarding the house we bought, he'd shown us around many properties over the 18 months we were looking, always with a relaxed attitude, not pushy or demanding immediate offers (like JD...) so when we found 'the one' he helped ensure our bid was realistic to secure our new home. Can't thank the team enough; wishing you all a fantastic Christmas and New year. Regards, Mike and Tracey.... Read more
Seller
4th Apr 2023 (1 year ago)
A Woof
I’ve now bought and sold 2 houses with Lancastrian estates and the service just keeps getting better and better!
Flawless service throughout the process. Kerry was a wonderful help and eased the stress that comes with moving.
Can’t say a single fault about Lancastrian Estates... Read more
Seller
4th Mar 2023 (1 year ago)
I mcgurn
Great service and staff. Got us the right price for our house. Looked at what our house had and valued it correctly. Big thankyou to Mathew and Kerry but all the staff were fantastic. We will reccommend you anytime. Thanks Isobel &Mark... Read more
Seller
14th Feb 2023 (1 year ago)
I Lyne
Excellent service. My house sale was long and drawn out due to being leasehold, but Kerry was aways supportive and encouraging, and helped me weather setback after setback on the legal side. Highly recommended - and thank you, Kerry!... Read more
Seller
5th Feb 2023 (1 year ago)
S chamberlan
Fantastic customer service very friendly kept us informed all the way through the process.... Read more
17th Jan 2023 (1 year ago)
D Hanmore-Thomas
Such a helpful team with a taxing purchase. They definitely went out of their way to help with completion. I'd recommend Lancastrian Estates to anyone. Thank you so much... Read more
Buyer
15th Oct 2022 (2 years ago)
D Lythgoe
I have had a property let through Lancastrian Estates for over 4 years. They have always been helpful and effective when dealing with issues that have arisen. They have managed tenant changeovers efficiently and without any fuss.
I am very happy with the service they provide.... Read more
Landlord
12th Oct 2022 (2 years ago)
S Jones
The Lancastrian team did a great job. My house purchase went smoothly and efficiently. Communication was good and was conducted in a friendly, helpful manner. Thank you especially to Kerry and Matt.... Read more
Buyer
12th Oct 2022 (2 years ago)
S Harper
I've used this agent for 4yrs for my rental property.
I have found them to be professional,courteous and good at what they do.
Communication is excellent and if any issues arise with tenants they are quick to sort them out.... Read more
Landlord
11th Oct 2022 (2 years ago)
T Walker
Very efficient friendly service. All staff very knowledgeable and only too happy to assist with queries if required while always updating and checking the progress of the sale of our property. This estate agency stands head and shoulders above it's competitors in the market place, while also providing all the above at a very competitive fee. I can highly recommend .... Read more
Seller
25th Sep 2022 (2 years ago)
M McClintock
Once money processed dont care.
Beyond useless at the final stages of conveyancing.
Won't ever use again.... Read more
8th Jul 2022 (2 years ago)
V Baxter
Great service at Lancastrian Estates helping sell our property. Good communication and updates from Kerry and Matt. Pleasant and Efficient. Thank you Kerry, Matt , Alison and Team.... Read more
Seller
17th Jun 2022 (2 years ago)
I plucked Lancastrian Estates from a Google search to ask advice as I didn’t really want to contact local estate agents as I hadn’t definitely decided to sell and wanted some advice. I spoke to Howard and he was so helpful, he gave me some great advice, without which I would not have had the opportunity to be considered for an offer I was making on a property. He encouraged me to ring back and let me know how things had gone and also was really happy to offer further advice further down the line even though I wasn’t selling a property through him. So I would definitely go with Lancastrian Estates when I do decide to sell my property as he had no reason to be so helpful just simply good professional service.... Read more
Seller
17th Jun 2022 (2 years ago)
C Jones
Very poor service, I enquired about a property, I was told we will call you back, this never happened.... Read more
1st Jun 2022 (2 years ago)
N Bailey
Hopeless website... Read more
17th Feb 2022 (2 years ago)
K Graham
Have dealt with Lancastrian previous and it all went smoothly. On the last occasion, I was purchasing a house listed with Lancastrian offer was accepted and all was going well, we were just awaiting the seller to find a place after 6 weeks, our survey was back all ok. Was contacted by Lancastrian to inform us the property had been resold to another buyer after we’d spend hundreds on solicitors fees / mortage applications / survey. We found the lack of communication unprofessional.... Read more
Buyer
17th Feb 2022 (2 years ago)
J douglas
Simon has shown us round multiple houses and is an absolute credit to their business. We have also dealt with Kerry a lot who has also been very helpful. Fantastic estate agents would recommend wholeheartedly!... Read more
10th Feb 2022 (2 years ago)
C Gibson
Great estate agents. Friendly and good communication from Kerry and the team. Always happy to help and quick to give updates. Very understanding when things get delayed.... Read more
20th Dec 2021 (3 years ago)
J Farquharson
The team at Lancastrian managed our sale with attention and vigour. Kerry is an abosolute star!... Read more
Seller
19th Nov 2021 (3 years ago)
J Fryers
Kerry was excellent from start to finish. We had a very complex situation buying a house in the middle of covid, which was made 10x easier by Kerry keeping us well informed throughout. She really did go above and beyond to try and help us.
Kerry really is an asset to the team, nothing was too much for her and we are forever grateful for her sticking through it with us so we could purchase our dream home. 10/10... Read more
Buyer
19th Nov 2021 (3 years ago)
C Robson
Kerry has been brilliant, from day one to completion. Kerry was the key person I was in contact with. Very professional and really on the ball with everything for me. I would recommend and use again in the future because of my positive experience. Thank you so much for everything Kerry.... Read more
10th Oct 2021 (3 years ago)
K Marrion
Lancastrian Estates were great to work with. From start to finish they acted professionally and with integrity.... Read more
2nd Oct 2021 (3 years ago)
N McCarten
Kerry was acting for my vendor and i cant recommend her enough. She was in touch all through what was a super long process, ready to answer questions or help in any way and made me feel alot calmer. I couldnt have asked for anyone better and would 100% use Lancastrian Estates for future sales / purchases because of her. Thank you Kerry xx... Read more
Buyer
29th Sep 2021 (3 years ago)
M Nicholls
Mathew has been a great help to my company by souring excellent investment properties and Kerry has kept communication in flow throughout the buying process with us and the vendor.
Its always a pleasure to work with the very professional and competent team at Lancastrian Estates.
Mark Nicholls,
director of Bay Property Group.... Read more
Buyer
26th Sep 2021 (3 years ago)
S Parker
Very pleased with Lancastrian estates. They were actually representing the seller in a property purchase I was making however I was made to feel like their own client, they kept me informed every step of the way, and were great with communication.... Read more
Buyer
14th Sep 2021 (3 years ago)
J Dockray
The service we received from Lancastrian Estates, especially Kerry, was second to none. Nothing was too much trouble for them. We would not hesitate in recommending them to anyone selling a property.... Read more
Seller
10th Sep 2021 (3 years ago)
J Clark
Lancastrian Estates both sold our old home and helped us purchase our new home. They had knowledge of our local area and a client base who were interested in purchasing around us - our house sold in 1 phone call for above asking price! We had not moved home for over 15 years and had very little knowledge of the process. They kept us updated regularly made everything very easy. I wouldn't hesitate to use them again and highly recommend them. Thank you to all!... Read more
Seller
8th Sep 2021 (3 years ago)
A Howe
Lancastrian Estates provided us with an excellent service from start to finish. Their assessment of the value of the property was spot on and they backed this up with a very well presented listing and timely updates throughout the process.... Read more
Seller
23rd Jul 2021 (3 years ago)
A Abbott
Every member of the Lancastrian team acted in a very professional and efficient manner throughout my dealings with them.
Special thanks go to Matt, Elle, Simon & Kerry for their personal attention and friendly support.
I cannot praise Lancastrian Estates highly enough and wish them continued success in the future.... Read more
20th Jul 2021 (3 years ago)
A S
Recommended to me by a friend. Kept me informed at every step. Helped me to sell the house quickly at a price I was happy with. Kerry is amazing as she's the one that pushes everyone all the way through! I would recommend them to anyone as they give a 1st class service. Yvonne S... Read more
Seller
20th Jul 2021 (3 years ago)
L Jessop
They didn't return my call... Read more
17th Jul 2021 (3 years ago)
L Wilson
Of the four agencies who valued Mum's house, Lancastrian inspired the most confidence to us and the only ones that did follow-ups prior to putting the house on the market, as the recent sale of the property shows. We were "quoted" the best price of the four agents, and we got what we wanted, and we had more than one offer within 3 weeks of the property going on sale.
I would recommend Lancastrian to anyone wishing to sell. Thanks.... Read more
Seller
17th Jul 2021 (3 years ago)
D metcalfe
Very happy with the way they kept me informed with everything that was going on,very friendly and professional in the way they conducted the sale before and after
Thankyou... Read more
Seller
16th Jul 2021 (3 years ago)
B Carlile
Very prompt at answering emails, always polite, friendly and professional... Read more
16th Jul 2021 (3 years ago)
L russon
Me any my partner are extremely happy with the service and professionalism from these estate agents we feel that kerry went above and beyond tirelessly keeping all parties updated even before any other agents and solicitors from the start to the finish we felt secure as kerry always kept us well informed of the chain. We felt kerry did an amazing job of dealing with our house sale and we cannot recommend her enough and the whole team. Leighan and gareth and our new addition Ella are very happy in our new home and successfully sold our old home through Lancastrian estates were very happy we did . Thankyou :)... Read more
Seller
14th Jul 2021 (3 years ago)
L M?ci?ska
Had a great experience as a buyer. Likely to return as a seller when time comes.... Read more
Buyer
9th Jul 2021 (3 years ago)
C Johnson
A really friendly and efficient service in buying our first home ????... Read more
Buyer
9th Jul 2021 (3 years ago)
G Bentinck
Very good service, keep me regularly up dated on the progress of my sale. Would highly recommend.... Read more
Seller
5th Jul 2021 (3 years ago)
S Whitby
Sold our home through Lancastrian Estates. Everything was dealt with quickly, easily and professionally. A big thanks to Kerry for all the extra support during the process, keeping us informed and calm during a stressful time.... Read more
Seller
28th Jun 2021 (3 years ago)
A Howell
We recently sold our house with Lancastrian and were more than satisfied with the service we received. Kerry and the team were always on hand to respond to any queries and were extremely efficient in getting our house on the market and sold in the tight timeframe we were aiming for. We would definitely use them again...... Read more
Seller
24th Jun 2021 (3 years ago)
H Patel
Lancastrian Estates have been a pleasure to deal with. Communication is the highlight as they are swift to respond and courteous. A special mention to Kerry for being an excellent point of contact throughout and also to Simon, James and Matt for their professionalism.... Read more
18th Jun 2021 (3 years ago)
L Hook
Simply put, Lancastrian Estates is the no. 1 agent to deal with in the Lancaster and Morecambe area! Professional. Knowledgeable. Driven. They Delivered! Thank you all for the great Service!... Read more
21st May 2021 (3 years ago)
R Lewis
Amazing team, from start to finish. Our sale and purchase was certainly not a straight forward one and very drawn out especially in covid times, but the team continued to give 100% at every aspect. Especially a big thank you Kerry who was fantastic at keeping us updated and trying her hardest to keep everything running as smoothly as she could. Would highly recommend lancastrian for there professionalism, exceptional communication skills and overall customer service. You won't be disappointed. If we ever, end up moving again, we will be sure to be back. Hopefully no time soon though ????.... Read more
Seller
21st May 2021 (3 years ago)
R Mouse
It was great to be kept up to date at all times... Read more
15th May 2021 (3 years ago)
N Morris-dabbs
The property we rent is a disgrace. More and more things keep going wrong with it and nothing done. I went through chemotherapy with damp in the house. No one returns calls and have to keep chasing. And the pics are just one room! Still nothing! Weeks later!... Read more
Tenant
27th Apr 2021 (3 years ago)
D SOWERBY
Fantastic service from beginning to end by all that we dealt with.So many names that are in each different department but always on hand to help out either on the phone or by email. First time i have used Lancastrian Estates and what a pleasure it was. Thank you all so very much... Read more
22nd Apr 2021 (3 years ago)
M Pennington
Excellent service better than my agents selling my house for me, Kerry was on the ball and kept me fully informed about everything, she responded quickly to any queries... Read more
22nd Apr 2021 (3 years ago)
K Lund
Kerry at Lancastrian Estates was very professional, understanding and extremely friendly when we bought our house through them. The sellers of the house chose well as we had problems trying to buy a property through another estate agent but Lancastrian Estates assisted us throughout the process.
I would not hesitate to recommend the team to anyone looking to sell their house.... Read more
Buyer
16th Apr 2021 (3 years ago)
J Crookes
I can't speak highly enough of the service given to us by Lancastrian Estates Ltd. on sale of a residential property. It was excellent all round and we were very grateful.... Read more
Seller
16th Apr 2021 (3 years ago)
R Wood
Can’t fault the service we received from beginning to end. Would highly recommend Lancastrian estate agents who is looking for a professional, responsive and value for money service.... Read more
12th Apr 2021 (3 years ago)
S Cousen
Good experience, very professional, helpful and communication great. Would recommend... Read more
2nd Apr 2021 (3 years ago)
B Clark
Selling a house can be so stressful but, during a pandemic even more so. The staff are so professional, friendly and helpful, they become part of your family. They all work so hard to get a positive result. Nothing is too much trouble for them, you are given regular up dates on the progress. Their response time is excellent. I would really recommend them. Thank you so much Team.... Read more
Seller
26th Mar 2021 (3 years ago)
C Crossman
Buying and selling anytime can be stressful but thanks to Lancastrian estates the whole process was very professional. I felt involved and kept up to speed the whole way. A special thanks to Matthew and Kerry. From my own experience I would without doubt recommend.... Read more
Seller
25th Mar 2021 (3 years ago)
S Smith
All my dealings with Kerry, and her colleagues, were great. She was all of the above and a pleasure to deal with.... Read more
25th Mar 2021 (3 years ago)
J Dobson
From the first time I met with Lancastrian Estates, I felt at ease with what was a local family run business. Mathew who attended the house maintained covid rules and provided a very professional but relaxed approach to valuing the property. I immediately struck a good working relationship with Mathew, which gave me the reassurance to give the home sale to his company. It was only within the week of giving Mathew the business of selling this property that Lancastrian Estates found me a buyer. I was really impressed with the way the company had marketed and sold the house so quickly. Further down the line I encountered some difficulties with the Land Registry which slowed the sale of the property down for several months. It was a worrying time. However, Kerry one of the sales assistants maintained a constant line of communication with me virtually every week. This support was so appreciated that it kept me positive along this journey which resulted in an eventual completion and sale of the house. I would have no hesitation in recommending Lancastrian Estates. They are a family company that provides a caring and supportive relationship throughout the whole process which at times can be a little stressful. Thank you to everyone, particularly Kerry at Lancastrian Estates.... Read more
Seller
18th Mar 2021 (3 years ago)
E Finne
The staff team Lancastrian Estates showed from the outset that they respected our own views and experience of the property market. They did not lecture or patronise us nor dismiss our suggestion of what our property should sell for.
Throughout the process, the staff kept us very well informed and answered all of our queries with a professional and respectful approach.
We consequently achieved a very satisfying full asking price for our property. The sale completed last week.
Lancastrian Estates comes extremely highly recommended by my husband and I.... Read more
Seller
14th Mar 2021 (3 years ago)
T Forber
We sold our house through Lancastrian Estates and would recommend them to anyone! They were friendly, responsive and efficient throughout the entire process.... Read more
Seller
5th Mar 2021 (3 years ago)
S Page
Great team and even in these difficult times, I was kept informed and made aware of what was going on. Would recommend... Read more
5th Feb 2021 (3 years ago)
J McEwen
Lancastrian helped facilitate the purchase of our new home. Kerry was friendly, responsive and informative throughout the purchase - thank you Kerry!... Read more
Buyer
19th Jan 2021 (3 years ago)
H Haworth
Once we had an offer accepted the team seeing the sale through, were exceptional. The communication was excellent, very responsive. Would recommend.... Read more
Seller
8th Jan 2021 (4 years ago)
C Pinder
Throughout our purchase Kerry kept contact with us every week. We didn’t feel chased and it was nice to have someone at the end of the phone for support if or when needed.... Read more
Buyer
17th Dec 2020 (4 years ago)
S slater
Professional. They did what they said they would. Regular contacts to keep up to date, good photos, honest description and all are very enthusiastic
Very happy with the overall service. I don’t normally recommend, but happy to on this occasion.... Read more
17th Dec 2020 (4 years ago)
A Marland
I recently dealt with Kerry for a house purchase. She was extremely efficient and responsive to any queries I had. I wouldn’t hesitate to use Kerry and Lancastrian Estates for any services going forward. Thanks for a stress free purchase!... Read more
Buyer
16th Dec 2020 (4 years ago)
D Bullock
Matt and his team have been fantastic. I would definitely recommend them. They are honest, open and generous with their time to genuinely help you. We had a bad experience with a previous agent and Matt, Kevin and the team in the office worked tirelessly to restore my belief. Even during COVID-19 they have all been great and Kerry has kept in touch every step of the way, she is a pleasure to deal with, even when you’re having a melt down!... Read more
15th Dec 2020 (4 years ago)
S Masson
Kerry was brilliant from start to finish kept us updated on the whole process! Can’t thank them enough! All member of staff were polite and well manner when talking to them.... Read more
14th Dec 2020 (4 years ago)
P UK
Kerry and Howard really looked after us when we had any questions they got back to us right away and really helped us through the whole process of moving .we would recommend Lancastrian Estates to every one... Read more
13th Dec 2020 (4 years ago)
K mcloughlin
Very good.
Good contact.
Priced well.... Read more
7th Dec 2020 (4 years ago)
A Gardner
Kerry and the rest of the team at Lancastrian were extremely helpful all the way throughout the process of buying our house.
They were very efficient, professional and pleasant & gave us regular updates during this Covid nightmare.
Great company & a pleasure to deal with, would thoroughly recommend.... Read more
Buyer
11th Nov 2020 (4 years ago)
C Gerrard
I found every step of the process of selling my house with Lancastrian Estates easy, from the initial meeting with Matt, to the great support from Kerry, who kept me updated every week. Kerry deserves particular mention as she was brilliant to deal with; friendly, helpful and efficient.
Thank you... Read more
Seller
7th Nov 2020 (4 years ago)
K wong
Very good estate agents. Kerry who we dealt with was extremely helpful and great with communication. Highly recommend Lancastrian estates.... Read more
16th Oct 2020 (4 years ago)
J Smith
After 2 years of my property being on the market, lancastrian estates came with a different approach and different ideas to help sell my property. My house had offers on it and was sold in 5 weeks. The team have great communication and kept me up to date at every step and I felt I could speak to the team at any point. I want to thank all the staff at lancastrian estates as they helped ease the stress of buying and selling. I would definitely recommend.... Read more
Seller
16th Oct 2020 (4 years ago)
D Hunt
Great, friendly service with frequent communications. Really make moving home easy.... Read more
7th Oct 2020 (4 years ago)
L Elliott
Very good estate agents... Read more
2nd Oct 2020 (4 years ago)
J Riley
Could not fault the team and Lancastrian from start to finish.... Read more
28th Sep 2020 (4 years ago)
M Smith
I purchased my property through Lancastrian and cannot praise them enough, the corona virus situation made things very difficult and a few other issues along the way slowed the process, none of which were their fault but they were handled extremely well and strived to get the sale sorted as quickly as they could, I was kept in the loop on almost a day basis, cannot thank them enough, highly recommended
Thanks
Matt and Hayley... Read more
Buyer
26th Sep 2020 (4 years ago)
F gray
Lancastrian Estates have recently sold my house and I have only positive things to say. Their approach, both on a personal and professional level, was second to none. Never before have I received such kind, genuine and efficient service from an Estate Agency. I can't recommend them highly enough.... Read more
Seller
25th Sep 2020 (4 years ago)
A S
They were great! Would highly recommend... Read more
18th Sep 2020 (4 years ago)
K Cousins
I have nothing but positive praise for Lancastrian. My experience from selling my house from start to finish was nothing but easy. Matt presented me with an amazing home advert, constantly kept me updated and returned all my calls promptly. Kerry handled everything from viewing, selling and completion. She handled everything. She offered advice in areas I was unsure on and essentially managed the sale. This is exactly what I wanted no stress and hassle free. I would not hesitate in recommending Lancastrian. My house was under offer in less than one month and completed in less than eight weeks. Thanks Lancastrian... Read more
Seller
12th Aug 2020 (4 years ago)
H Carilster
Easy access in Lancaster town... Read more
15th Jul 2020 (4 years ago)
S Grainger
Selling my father's house and they are most helpful.... Read more
Seller
9th Feb 2020 (4 years ago)
Very efficient very smooth sell no problems... Read more
Seller
4th Dec 2019 (5 years ago)
Helly
Friendly people. Not always great at getting back to you. But they are v busy.... Read more
1st Sep 2019 (5 years ago)
A Heyes
Very friendly and helpful and not a suit in sight.... Read more
31st Aug 2019 (5 years ago)
B Williamson
Go above and beyond. 5* Service. That ONE guy that has rated you one star is obviously a competitor. Keep up the good work.... Read more
12th Mar 2019 (5 years ago)
M M
Lancastrian Estates were absolutely fantastic. The staff have been so supportive and professional throughout the whole process. Couldn't recommend them highly enough.... Read more
28th Apr 2017 (7 years ago)
D McIntyre
Lovely from the beginning. Would highly recommend.... Read more
10th Jun 2016 (8 years ago)