J Price
This estate agent books viewings with potential clients, lets them book the day off work, then cancels the viewing at the last minute. Unprofessional timewasters.... Read more
22nd Mar 2021 (3 years ago)
J Jacobson
Ended my tenancy on 18 march 2020 still haven't had my deposit back off them not heard from eny one from this letting agency even though by law after ending tenancy thay should of got in touch after 10 days... Read more
Tenant
24th Apr 2020 (4 years ago)
J Grine
Very bad service, this agency don’t manage their applications and their visit correctly. Very bad service.... Read more
26th Oct 2018 (6 years ago)
M hannah
Absolutely fantastic service from day one, everything you want from an estate agents. Trish and Margret have been brilliant, going above and beyond. Only estate agents ill ever use and will be highly recommending!... Read more
15th Aug 2018 (6 years ago)
T Crew
Used Liverpool Residential to rent out our property and then eventually sell our property and they have were excellent every step of the way. HIghly recommend... Read more
Seller
3rd May 2018 (6 years ago)
B Chizenhi
Lovely, helpful ,professional my experience so far with Tricia has been calming and quite fun actually! Shocking as moving in general is very stressful and they all work to make it a brand new start a fresh as it should be ????... Read more
21st Feb 2018 (6 years ago)
5 Holidays
I have been working with Liverpool Residential for over 7 years and they have been excellent. They have looked after my properties as if they were their own. I get regularly reports from Liverpool residential on the condition of my properties and action which is required. They also have great marketing channels to help promote my properties to tenants, so my properties have very high occupancy. Liverpool Residential also offer mortgage advice, and have arranged many mortgages for me. Special Thanks to Matty and John for their amazing work and great attention to detail. Keep up the good work lads. Thanks, JP... Read more
Landlord
24th Oct 2017 (7 years ago)
L Harlock
We Sold are house with this company... are experience from start to finish was excellent .. quick replies to are emails .. outstanding customer service .. they made what should of been a stressful time worry free the whole sale ran perfectly thanks again ! Will be highly recommending you to friends and family ... Read more
Seller
6th Sep 2017 (7 years ago)
M Birmingham
I am leaving a review for these guys after 6 months as i'm just going through my old stuff and i had forgotten to do this. My residence is in Birmingham and i owned a property in Liverpool. After two years of misery from other estate agents these guys were the ones for me. They took full control of the situation. I had to visit once a month when i was dealing with the other agents, with these guys i didn't have to visit at all.
These guys are professional, they know what their talking about, i don't think they just want your money (after all they are in business so they want something) - i think they genuinely value your custom. They understand that good business is from word of mouth. These guys are busy and they busy for a reason. I had no problems with them. Wishing them success.... Read more
Seller
2nd Jun 2017 (7 years ago)
P Private
Please look at any review site of this company! STAY AWAY! At all cost! Will lie, take your money, give your personal information to anyone and blame you for everything!
Unprofessional, disgusting attitude and incompetent at every aspect of their jobs. These are the type of people you wish would claim job seekers, just to provide a better service than they are now!
John and Matt both own the company but will play dumb with you and pretend to be out or use the other guy as an excuse (Grants response is a perfect example!).
SCUM... Read more
6th Apr 2017 (7 years ago)
N Grace
Great value, got the house sold! Could have done more to chase the buyers but were happy to do this when I asked. Overall a really good service!... Read more
Seller
29th Oct 2016 (8 years ago)
P SOM
Fab service - I would highly recommend Liverpool Residential.... Read more
27th Oct 2016 (8 years ago)
J Property
We rented our property with Liverpool Residential after having a bad experience with another letting agency. Liverpool Residential were recommended by a friend who had also used them. I was very please with the service that I received and did not have any issues at all. I will be using there services gain in the future.... Read more
Landlord
27th Oct 2016 (8 years ago)
M Whelan
Excellent... Read more
26th Oct 2016 (8 years ago)
G Gilbertson
If zero stars was an option I would of rated at this. Firstly there seems to be no structure in the office, upon calling the office it seems that one guy in particular is the only person to answer a question about a property and he is always 'due in later'
I viewed a property just days after it went onto the market and on the viewing told the agent I would like to make an offer. He looked at me like I had just offended him, and replied 'call the office in the morning'
I then went into a biddIng war with the current tenant at that time who eventually purchased the property. To this day I firmly believe that the agent never passed on my offers to the vendor as I have since found out, as well as being the agent selling that property, he was also the tenants mortgage advisor, informing the tenant of my offers and to raise his accordingly, which means the agent received the fee for selling the property and also the mortgage advisor fee.
I was told by email that I had not been successful with my final offer on that property, which personally I think is so un professional, if you have the time to type and send an email, you have the time to pick up the phone. The agents name is John.
Avoid this agent.... Read more
Buyer
8th Jul 2016 (8 years ago)
J Lunt
Helpful, straightforward, professional, know their trade. ... Read more
4th Mar 2016 (8 years ago)
L Residential
Excellent service... Read more
15th Feb 2016 (8 years ago)
A User
awful, just awful. rented a property from these guys. Turned out the landlord wasnt paying mortgage so I was served with eviction notice! They didn't seem bothered and told me to sort it out with landlord. No offer of alternative accomodation. Just a really bad letting company. DO NOT rent with liverpool residential... Read more
Tenant
3rd May 2011 (13 years ago)
M hannah
Absolutely fantastic service from day one, everything you want from an estate agents. Trish and Margret have been brilliant, going above and beyond. Only estate agents ill ever use and will be highly recommending!... Read more