J Walters
We have been very impressed with the service we received from Lodestone during our house purchase, especially Francoise. Any questions were followed up quickly and Francoise definitely helped the purchase process. I can thoroughly recommend them.... Read more
Buyer
22nd Jan 2025 (17 weeks ago)
C Russell
Every member of the Lodestone team was professional and a pleasure to deal with. They were supportive and offered advice throughout. Happy to recommend and would be happy to use them again.... Read more
13th Nov 2024 (6 mo. ago)
WE HAVE NOT SOLD OUR PROPERTY BUT WITHRAWN IT FROM THE MARKET DUE TO PERSONAL REASONS.... Read more
Seller
26th Jul 2024 (9 mo. ago)
V Hincks
We used Lodestone to sell our house and were very pleased with the service provided. We were also really pleased with the photos and video they created to show our home to prospective buyers. They were understanding of our home and sensitive to our requests as a young family. Thank you - particularly to Martina who was amazing.... Read more
Seller
2nd Apr 2024 (1 year ago)
E Roberti
From start to finish our experience with Lodestone was exceptional. We felt so looked after throughout the process of buying our house. Francoise kept us fully up to date and was kind enough to share her advice on the local area that she knows well. Thank you for all your support throughout. Highly recommend!... Read more
Buyer
13th Feb 2024 (1 year ago)
B Sharp
Great team that delivered exactly what they said they would. Can’t ask for more than that! Certainly recommend.... Read more
7th Feb 2024 (1 year ago)
R Sprenger
I recently bought a property, Lodestone were the acting agent on behalf of the seller. I looked at many properties before choosing the one I went for and I have to say the experience I had with Lodestone, in particular Martina, was second to none. The customer service I received prior and post sale has been fantastic and I wouldn’t hesitate recommending them to anyone. I will definitely use Lodestone if I ever choose to sell, they truly do go above and beyond.... Read more
Buyer
26th Jan 2024 (1 year ago)
H Bridges
Buying a house is always stressful but the staff at Lodestone did a good job keeping me up to date with progress and answered all my questions in a cheerful and polite manner.... Read more
Buyer
24th Jan 2024 (1 year ago)
K Eaton
Bought our first home through Lodestone and they were very efficient and professional. Special thanks to lovely Martina who oversaw the whole process and was always there when we needed her ????... Read more
Buyer
14th Jun 2023 (1 year ago)
D Hill
We were delighted with the way that Lodestone handled our sale. First class service from start to finish, we would have no hesitation in recommending them to anyone thinking of selling.... Read more
Seller
16th Mar 2023 (2 years ago)
L Takacs
Great support and services... Read more
10th Feb 2023 (2 years ago)
C martin
Very friendly and professional, and if help needed for anything very quick in response. Even answering questions after you have bought the property!... Read more
Buyer
15th Sep 2022 (2 years ago)
N Short
Professional service from start to finish.Alison responded promptly with any calls or e mails..Our property being let out in about 7 days.we couldn't be more happier or impressed..thanks... Read more
19th Jun 2022 (2 years ago)
M WOODS
Rosa was incredible from start to finish. She not only found the perfect property for us within a very tight timescale but also was always on the end of the phone with any enquiries. We could not have asked for a more professional or friendly service from Lodestone and Rosa... Read more
5th Jan 2022 (3 years ago)
S Powell
Lodestone have just sold my very small house but never made me feel as if I wasn't worth as much time as someone selling a Stately Home. The team were impeccable. They were friendly, efficient, competent, thorough and discreet. I absolutely recommend them.... Read more
Seller
12th Oct 2021 (3 years ago)
J Cox
Lodestone Property are professional and efficient. We had a super smooth experience selling our house and have had great service with our property letting too. I would highly recommend this dynamic property company.... Read more
Seller
7th Jun 2021 (3 years ago)
F Chania
Helpful Agency... Read more
11th Dec 2020 (4 years ago)
S Maydon
Lodestone helped us with looking for a suitable rental when we were concerned that our property purchase was going to fall through.
They were very friendly, professional and responsive & matched us well with properties that were suitable for our needs.
Our purchase went through in the end so we did not need a rental but I wouldn't hesitate to recommend Lodestone to anyone looking to rent in the area.... Read more
9th Dec 2020 (4 years ago)
M Loveless
Having used Lodestone on 2 prior occasions to find tenants, there was no hesitation heading back to them this time round too. By the end of the process, we were again extremely happy customers. Lodestone are a slick operation delivering outstanding levels of customer service and efficiency. They're a no brainer!... Read more
Landlord
2nd Nov 2020 (4 years ago)
J Littman
A great result delivered with excellent service.... Read more
2nd Nov 2020 (4 years ago)
S Rogers-Smith
Francoise and her incredible team were a pleasure to work with. They put all into place in this crazy time and the under offer sign was up without us even having a chance to go to market. They couldn't have been more helpful and have guided us through the sale, making our upcoming move easy and stress free. Thank you Lodestone!... Read more
Seller
23rd Sep 2020 (4 years ago)
H Bowles
We bought a property through Lodestone in 2018 moving down from London to Somerset. Without really knowing the area they gave us a huge amount of time talking us through the area and what to expect. We did rely on what we were told by the Lodestone team, and, two years later we're still here and completely loving our home and the area. Looking back the team went above and beyond, were super knowledgeable and gave us all the facts (good and bad) straight up. We have bought and sold a few houses and this team are the best agents I have ever dealt with. They really care and genuinely want the best for their clients and buyers. Full marks.... Read more
Buyer
7th Sep 2020 (4 years ago)
C Harrisson
Untrustworthy. We were deliberately misdirected and lied to about competing offers.... Read more
28th Aug 2020 (4 years ago)
A Sommer

This is the worst estate agent I have ever had dealings with.
All the staff are incredibly rude and seem to think the sun shines out their backsides.
Don't bother leaving them a voicemail as I quote "us estate agents do not listen to voicemails".
Shocking attitude from Francis which works there, not really sure how they actually sell any houses as when i attempted to pay the full asking price for a property they had they refused saying they had to let their VIP clients from London look round first and the advertised price was only a guide and clients from London would likely pay far more than this. This was the first day it was live on the market so was a bit taken back.
Delt with many eatate agents over the years and they are generally helpful and friendly as they are trying to sell you a house, however with this agent it would appear you have to put the work in to try and buy a house off them.
Hopefully with this attuide they will not be around for too long so not many people have to put up with their awful attitude.
If you list your propert with this company then good luck, you will need it.... Read more
Buyer
23rd Aug 2020 (4 years ago)
C Dowdell
I cannot speak highly enough of the service we received from Lodestones. It was professional and efficient, with a personal touch. They were regularly in touch and helpful through to the finish. Would recommend every time.... Read more
16th Dec 2019 (5 years ago)
S Ahlquist
Francoise and her staff provide a very professional, personable and efficient service. We appreciated their attention to detail, realistic valuation, use of local viewing staff and effective negotiation They kept in regular contact with us throughout the time it took to get a buyer right through to a very successful completion. Highly recommended!... Read more
Seller
20th Nov 2019 (5 years ago)
O Brown
Lodestone sold our Somerset townhouse in the summer of 2019. We were very impressed. We didn’t ever have to chase them for marketing, for feedback, or for advice. Their style of showing our home with people exclusively from the locality, worked brilliantly for those viewing; they were able to paint a picture of the lifestyle being bought into, without the pressure of the owners' being there. Online they kept pushing, from appropriately placed website adverts targeting the right sort of potential buyers, to working their own socials. They also generated multiple broadsheet and tabloid features for the property. All at a difficult time in the housing market.
All the employees were friendly and efficient, and the directors were consummate professionals throughout. We would recommend Lodestone wholeheartedly and in fact have already done so many times over.... Read more
Seller
11th Nov 2019 (5 years ago)
M Murphy
Very good service and helpful staff, with good local knowledge.... Read more
29th Aug 2019 (5 years ago)
M Anderson
Lodestone are providing me with a hand-holding service that is enabling me to be as stress-free as selling any house could be. I have sold several times in my lifetime and some agents are good but I am finding lodestone to be far and away the best I have ever used and I would highly recommend them. They go the extra mile and offer good old fashioned top quality customer care... Read more
Seller
17th Jan 2019 (6 years ago)
B McMunn
Just wanted to say how impressed I have been with the Lodestone team, throughout the sale and purchase of our property. They are the consummate professionals from valuation to completion. The viewings team are experienced and knowledgeable, providing potential buyers with detailed insight into the property and local area. Communication between agents, solicitors, vendors and purchasers throughout the sale and purchase period is impeccable - a huge benefit during an inherently stressful time for all. Will definitely work with them again when we next move home.... Read more
Seller
3rd Jan 2019 (6 years ago)
D Clarke
Today we exchanged on our dream house in the country and I can honestly say I'm not sure how we would have got to this point without the incredible support from the team at Lodestone, especially Lyn and Francoise. I should add, they weren't even our estate agent, they were our vendors estate agent!
They were constantly on hand to answer our queries and offer advice - even down to letting us know the best train stations to get to London from. I can't thank them all enough. If you are selling or buying in the Somerset area, make sure you get in contact with this fantastic team.... Read more
Buyer
22nd Nov 2018 (6 years ago)
A Cardy
We have moved house a few times in the pst but this last move was very difficult, not least because of the fact that the sellers used an attrocius solicitor that was hellbent on sabotaging the sale through sheer incompetence. However, Lodestone in the form of Lyn saved the day by mediating on our behalf and chasing the solicitor who shall not be named. We are very grateful that Lyn's persistence to manage the process enabled us to secure the house we desired after a rollercoaster ride. Thank you Lyn and thank you Lodestone!... Read more
Buyer
20th Nov 2018 (6 years ago)