D Finch
Thanks to Bailey who has shown me around several properties recently. Refreshingly he was well informed and very helpful.... Read more
19th Feb 2025 (9 weeks ago)
L Kambaza
Amazing experience, Sonny is so professional.... Read more
3rd Feb 2025 (11 weeks ago)
J Carter
A friendly and efficient service. Would recommend.... Read more
28th Jan 2025 (12 weeks ago)
T Pitts
I usually detest the process of dealing with letting agents, but Bailey at Lovetts made my moving process simple and straightforward. Highly recommend.... Read more
Tenant
16th Jan 2025 (14 weeks ago)
S mishra
Sonny Danton was an excellent negotiator and helped us secure the rental property stress free and no hassles.... Read more
Tenant
17th Oct 2024 (6 mo. ago)
H Boorman
Incredible service. I was looking for my first solo rental, which was really daunting! But everyone I was in contact with at Lovetts made the time to talk me through anything and everything to make sure I had a clear understanding of the process, always kept me well informed of the progress of my application and responded to emails so quickly. If/when it’s time to move on, they will be my first choice of Estate Agent. Really can’t thank the team at the Cliftonville branch enough!... Read more
Tenant
7th Oct 2024 (6 mo. ago)
R Eustace
Lovetts always answers a phone call or email. They listen and resolve any issue. What's not to like?... Read more
23rd Sep 2024 (6 mo. ago)
P Gimpy

“I have been using Lovett’s rental services from 2000 when we bought an apartment in Broadstairs. As we moved abroad thereafter we rented out the flat which was managed initially by Gail Thatcher, an efficient, caring woman beyond description. I still miss her letters with the latest updates in Broadstairs weather and her wry insights into life! She was ably followed by Richard Crosby who seamlessly took over the helm where he continues to steer the ship to success. Richard is a gentleman and has managed the vicissitudes of the property business with professionalism, acumen, care and equanimity. He has not been fazed by failed attempts to sell, to rent, differing viewpoints of co-owners, council tax or exploding boilers. Lovetts staff are unfailingly friendly and easy to deal with and procure new tenants with a minimum of fuss, providing a clear report on debits and credits in the account on a monthly basis. All this in my view for a very reasonable fee. Believe me, I would not be ‘behind the door,’ to use an adage, in expressing the contrary view if I felt differently about Lovett’s. Therefore my praise and positive review is real. Based on my experience I couldn’t recommend the company highly enough if you are planning to buy, sell, rent or let out a property in the Thanet area of Kent. Kieran Moore.”... Read more
Landlord
23rd Sep 2024 (6 mo. ago)
L Hannell
Lovely team, resolved a couple of issues in good time.... Read more
22nd Sep 2024 (7 mo. ago)
M Souza-Perez
Very happy with there service, prompt to reply and very helpful. Would highly recommend Richard & Tracey very efficent and competent. Well done... Read more
22nd Aug 2024 (8 mo. ago)
C McMahon
Excellent service, I highly recommend them. Many thanks for your assistance!... Read more
21st Aug 2024 (8 mo. ago)
A Colaco
Nothing to Love about this agency customer service is worst than mine and I though mine was really bad
Be careful landlords they will flood your home
And your bank account will drain... Read more
Landlord
8th Aug 2024 (8 mo. ago)
C McMahon
I would highly recommend Richard Crosby and his team - Thank you!... Read more
J Waters
Well what can i say lovetts went above and beyond to help me find a place to live with my dogs with only 2 weeks before being homeless. Thank you to all the staff that helped me and finding me a lovley place in birchington....Big up to the lovetts crew very professional staff and angents. Highly recomended... Read more
Tenant
19th Jun 2024 (10 mo. ago)
C Davis
Lovetts have managed properties for me for some years. They are reliable, knowledgeable and efficient in all aspects of Letting and I certainly recommend them. Everyone is so helpful and nothing is too much trouble for them.... Read more
Landlord
28th May 2024 (10 mo. ago)
S Fun
Great service from Richard & the team, would highly recommend... Read more
15th May 2024 (11 mo. ago)
Great estate agents. Would recommend highly to friends and family.... Read more
Seller
17th Apr 2024 (1 year ago)
V Steel
I recently had to sell a family member's flat and was daunted by the prospect. But the team at Lovett's dealt with it all professionally, with courtesy, always keeping me informed. They went above and beyond in dealing with a particular issue and resolved it. I would have no hesitation in recommending them.... Read more
Seller
22nd Mar 2024 (1 year ago)
R W
The task of moving can be daunting, especially when experiencing that a number of agents can be unreliable/unresponsive in getting back to you.
However, I cannot praise Lovetts enough in helping to reduce the stress of relocating. Sonny has been an absolute star - Great communication and consistently reliable, helpful and friendly - I've really appreciated that and cannot recommend them highly enough.
Thanks Sonny!... Read more
14th Mar 2024 (1 year ago)
C Lumpkin
Helpful at finding a rented property.... Read more
Tenant
13th Mar 2024 (1 year ago)
I Hart
Thanks again to Lovetts for helping me out with my many questions.... Read more
12th Mar 2024 (1 year ago)
R Dyton
I carry out maintenance works for Lovetts. The whole process from receiving the works order to completion of the job is smooth. The staff are friendly and keep everything ticking along.... Read more
24th Feb 2024 (1 year ago)
M tayeb
Very helpful state agent recommended they do take care of everything and would said thank you lovette all the best... Read more
16th Feb 2024 (1 year ago)
D Smith
I have recently signd up as a handyman and work with jo and she dose a fanatic job working with trades and and tenants and the home owners themselves.... Read more
21st Nov 2023 (1 year ago)
P Ferragamo
Worked with this agent for over a year and always had a brilliant service and prompt communication especially with Bailey and Sonny. I would recommend!... Read more
20th Nov 2023 (1 year ago)
J Kearns
Fantastic service. Quick and sufficient. Sonny was so helpful.... Read more
18th Nov 2023 (1 year ago)
T C
Great service kind and easy to talk to highly recommended!... Read more
21st Sep 2023 (1 year ago)
S Encore
Updating my review as i didn't have the time when i posted it,
We have been with this business for quite a while, and after we've got to know that the house in which we were living in was sold, Lovetts were more than helpful with their property offerings at that time, we were able to get a few viewings quite fast which i was impressed by, and we were able to sign the contract very fast and we've moved with a property that they managed again. We had some issues with the boiler at the last property but some people have to understand that the letting agency cannot change things to the property until they get ahold of the property owner. They've contacted her every day until she's been avaliable and the issues were fixed. Greetings to Richard for being available at reasonable times to discuss about the issues that we faced and keep up the good work^¬^... Read more
Tenant
15th Sep 2023 (1 year ago)
S Zhang
Had really good experience with Lovetts, especially bailey crosby. Awesome all around :D... Read more
31st Aug 2023 (1 year ago)
R Saloka
I needed help with some commercial and residential valuations, and a rough estimate for refurb on a property and the director was absolutely helpful on short notice. I would recommend them if you are looking to buy or sell a house.... Read more
17th Aug 2023 (1 year ago)
P Ejigboye
This is my first time using lovetts property services to rent a place, I was really impressed with how fast the process of getting my place was. Sonny, whom I mainly interacted with, was really helpful. He was quick to answer my questions and sort out concerns I had.... Read more
Tenant
17th Aug 2023 (1 year ago)
M Modi
It was amazing experience. I am thankful to every one at Lovetts, specially Bailey, who helped at each stage and continuously provided all the information.... Read more
14th Aug 2023 (1 year ago)
A simpson
Sonny from lovetts dealt with my house move from start to finish an he was excellent in the way he handle my move from start to finish a credit to his company... Read more
29th Jul 2023 (1 year ago)
S breen
Lovetts have managed properties for us for some years and have recently sold our house. Exceptional professionalism combined with personal care and attention. We could not have asked for more. Particular praise for Bailey who was oustanding... Read more
Seller
27th Jul 2023 (1 year ago)
Fliphop
Lovetts provided a smooth and trouble free sale. Bailey was extremely helpful and efficient and kept us informed throughout the process. Would recommended for Sales or lettings.... Read more
Seller
27th Jul 2023 (1 year ago)
D Newton
Great, friendly service! Dealt with Bailey throughout, who was good at chasing up slightly slow surveyors etc, in order to speed the process up.... Read more
24th Jul 2023 (1 year ago)
N Sayed
Pleased with their services and also the cordial behaviour of the staff!... Read more
5th Jul 2023 (1 year ago)
Mo
I had the pleasure to deal with Sonny at Lovetts Margate, he was extremely professional, a man of his word and worked with great efficiency.
I would definitely do business with him again.
Thank you Sonny and the Lovetts team of Margate.... Read more
3rd Jul 2023 (1 year ago)
P Lehan
Had the best experience, Sonny was my agent extremely helpful and would recommend to anyone looking for a place to rent, let or buy.... Read more
3rd Jul 2023 (1 year ago)
N Defries
This is the second time we have used Lovetts to find us tenants for our flat. Once again they worked very hard to find a suitable family.
Sonny, who we mainly dealt with, was prompt in his responses to us. Efficient and very understanding of any requests or questions I had during the process.... Read more
Landlord
29th Jun 2023 (1 year ago)
C Harney
Lovetts were brilliant from start to finish. Everything was made clear to us and they were always on hand to answer any questions that we had. Very good experience... Read more
18th Jun 2023 (1 year ago)
L Pipe
Lovetts has been wonderful! Super responsive and working with Sonny and Richard has been great! Sonny helped us lock down our rental quickly and easily! We first called Miles and Barr for the same property and they were horrible, didn’t respond at all. When I saw Lovetts was representing the property as well I contacted them and they immediately booked us a viewing on our dream rental and got us in within the month! Thank you!! Awesome service!!... Read more
Tenant
5th Jun 2023 (1 year ago)
E Lowe
Excellent working relationship. They managed a property and then advised me on the best way to sell it. Sale completed. Quick response and friendly team.... Read more
Seller
26th May 2023 (1 year ago)
M Yakubu
Good customer relations.... Read more
24th May 2023 (1 year ago)
P Frewin
Quick and easy process buying a property from Lovetts. In Particular Bailey was very helpful throughout the process, always on time with viewings and accommodating with requests.... Read more
Buyer
5th May 2023 (1 year ago)
S Fox

Have been left over 24 hours with no heating or hot water which is illegal.
My boiler was deemed dangerous by an engineer. Something to do with carbon monoxide as well! Didn't have detectors nor smoke alarms for years, until I recently kept on at them.
Issues I've reported over the years have been completely ignored. I've had to fix stuff myself where I can. Property I rent is still damp, roof is leaking, no insulation in the loft, sockets hanging out of walls...many other issues plus the house is in terrible decorative state (were talking artex and woodchip wallpaper) and they are still trying to raise my rent by almost £200 per month.
They also have previously sent repair men to my house which not only did botched jobs but proceeded to flirt with me, stalk me and then harrass me.
Legal standards aren't being met. Basic work isn't being carried out. Staff lie and gaslight. Whole business is a shambles.
Can tell it's one of the budget options for Landlords.
Will be perusing legal action.
EDIT:
Whilst it's clear I hit a nerve with my review, Many of the above issues I am still having. Some stuff has been fixed (more patched up, only to get past the council inspection I arranged) some not. No accountability taken for being left without heat for a week or provided with heaters until I asked umpteen times. It was agreed that my electricity would be paid for that week due to running these electric heaters...Still waiting and they've refused. Still waiting for rent back for that one week my house was uninhabitable too. Whilst maybe the last 7 (not 6) years that I have been here wasn't Lovetts responsibility, they were made aware of many issues over those years and neglected to do anything about. Since they've managed the property, the treatment from the staff has been shocking. Comical that he neglected to address the gaslighting, lying and rudeness from himself and his staff.
I said I'd be happy to pay the increased rent IF and WHEN the house is up to BASIC living standard. If we're talking "Market Value" the whole house needs thousands spent on it.
All in all, many other reviews say the same thing and just a quick Facebook search will tell you all you need to know about this "business" and it's operations.
Looking forward to getting my section 21 soon ????... Read more
Tenant
8th Mar 2023 (2 years ago)
S Thomson
Would leave 0 star review if it would let me! Very disappointed with the attitude of the senior staff in this agents, no contact made to my elderly grandmother and mother when they requested viewings on a vacant property and then when they chased it up were told the property has been let already despite not having had any emails or communication with my mother, she was obviously upset with the lack of efficiency and questioned why she wasn’t contacted and the owner/manager came out in an abusive manner with no apology and really upset her. Awful customer service especially in a situation where two vulnerable adults are facing homelessness due to landlord selling their property. A little understanding, customer care and some acceptance for the mistake that was made would have been nice.... Read more
8th Feb 2023 (2 years ago)
D pickrell
Rude and need to learn people skills except for the owner... Read more
30th Dec 2022 (2 years ago)
M Ambrose
They are good they're trying there best to find me a place to move too so no complaints... Read more
1st Oct 2022 (2 years ago)
R Williams
Great service and I can recommend them, they sold my flat within a week for a good price and were all very courteous and professional. Will use them again.... Read more
Seller
13th Apr 2022 (3 years ago)
D Harris
A lot better .... Read more
1st Mar 2022 (3 years ago)
F Kurshid
I will recommend Lovetts hundred percent,
They are professional and very helpful,... Read more
28th Jan 2022 (3 years ago)
M Hawkins
I have been renting my property in Margate for years and had several management agents. Richard is by far the most competent agent I've had, rest assured you wil be in safe hands with Lovett's!... Read more
Landlord
27th Jan 2022 (3 years ago)
S Pitcher
Obnoxious arrogant Joshua, really didn’t want to help. We had no access to even see your forms let alone fill them in. No help whatsoever. Not surprised at 2.9 rating!... Read more
21st Dec 2021 (3 years ago)
J Criddle
Not been great taking forever to work done. Iv been asking for the roof to be repaired for over a month and nothing has been done. Also the plumbing has gone up the spout since they did some work on the taps.... Read more
17th May 2021 (3 years ago)
A Preston
Lovett's managed my flat when it was rented out and then managed the sale (which was quite complicated due to leasehold and landlord issues) - they have always gone above and beyond to make sure they are doing everything they can to help. Richard was instrumentally in getting some parts of my sale closed and Josef was extremely helpful for all my tenant questions. All for a very reasonable cost as well. I would not hesitate to recommend Lovett's.... Read more
Seller
8th Jan 2021 (4 years ago)
A brilliant service always willing to help whatever the problem. Would highly recommend.... Read more
Buyer
21st Dec 2020 (4 years ago)
T Odonnell
What a refreshing experience a Letting Agent that actually cares about their clientele. Staff are lovely and take time to understand your rental requirements. I dealt mainly with Chanelle who is efficient and charming a great ambassador for Lovett's.... Read more
Tenant
20th Nov 2020 (4 years ago)
E Tola
This company is sorting a building at Granville Avenue broadstairs and accidentally they hit my cat and broken the back window plus few scratches , they have left a letter and I’ve called few times to discuss this and all they said is I’ll get someone to urgently call you but they never seems to come back to me !
I shouldn’t have to write this review but I’m really angry and upset with what’s happening , hopefully will hear from you with in the next 24 hours!!
VERY VERY DISAPPOINTED!!!... Read more
28th Sep 2020 (4 years ago)
Y Stuart
Lovely people to work with... Read more
13th Aug 2020 (4 years ago)
E Webb
Lovetts are are Partner Agent of ours at Connect UK Auctions. They pass on any lots that are auction suited and we sell them on behalf of the company. We have a great relationship and look forward to continue working alongside them moving forward. Professional and always helpful.... Read more
26th Feb 2020 (5 years ago)
A Donkin
Didn't get back to me regarding a property after cancelling an appointment that I'd confirmed!!... Read more
17th Jan 2020 (5 years ago)
R Thompson
Agent was very late for viewing. I had to telephone him.... Read more
15th Jan 2020 (5 years ago)
T mehmet
i am landlord from london this agent will take your money and run. do not trust... Read more
Landlord
10th Oct 2019 (5 years ago)
M Ainsworth
Good service... Read more
30th Mar 2018 (7 years ago)
S Austen
Staff are great highly recommend... Read more
3rd Sep 2017 (7 years ago)