Back
Close
  • Compare agents
  • Online valuation
  • Explore my area
  • Home toolkit
  • News & guides
  • Estate agents by area
  • Sold house prices by area
Search by Location or Name
  • Selling guides
  • Estate agent guides
  • Mortgage advice
  • Conveyancing guides
  • Property news
  • See All News & Guides
Sign in
Sign In To Agent Shortlist
Agent shortlist
Sign In To HouseWorth
HouseWorth
© GetAgent Limited 2025

Is this your branch? Claim your page here.

  1. Home
  2. Maddisons Residential
Maddisons Residential Logo

Maddisons Residential

Opens tomorrow at 9:00am
18 The Pantiles, Tunbridge Wells , TN2 5TN
Maddisons Residential are an estate agent in Tunbridge Wells. They mainly list properties in TN4, TN2 and TN1. Over the last 6 months, they've listed 89 properties, with 38 currently on the market. Most of the properties listed have 4 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 3:00pm
  • Sunday Closed
View all details

Maddisons Residential Reviews (117)

Have you used this agent?
  1. 99% 5/5 Stars
    99%
  2. 0% 4/5 Stars
    0%
  3. 1% 3/5 Stars
    1%
  4. 0% 2/5 Stars
    0%
  5. 0% 1/5 Stars
    0%
All (117)
Seller (43)
Buyer (10)
Landlord (13)
Tenant (24)
General (27)

P Tasker

5/5 Stars
Deborah and Milly were fantastic! As first time buyers, the helped guide us through the process, were informative, and also very accommodating with facilitating multiple viewings of our now home. Milly was great at keeping both buyer and seller side updated on progress, and would chase both sides when bumps in the road occurred. Highly recommend! Thanks.... Read more
Buyer
28th Oct 2024 (16 weeks ago)

J Morgan

5/5 Stars
James and Caroline have been fantastic since taking on the property that I've been renting. I've had some serious maintenance and security issues recently. After getting in touch to get the issues resolved, they've been quick, coordinated and efficient. I'd recommend them to anyone looking to rent as they get things done. Keep up the excellent work.... Read more
Tenant
19th Oct 2024 (18 weeks ago)

J Oliver

5/5 Stars
We have moved house five times and can honestly say that Maddison’s Residential is the most superior estate agents we have ever had. They sold our house, found us a rental property and the icing on the cake, they found the right home for us. The whole process from start to finish was seamless. We never got bombarded with properties they knew would not suit us and even after securing a sale, contact was always available if we needed it. With Maddison’s you are not just a number, you are very much an individual with individual needs when looking for a property. I hope I have explained well enough just how professional and caring this company is. Thank you everyone who made this transition as stress free as possible.... Read more
18th Oct 2024 (18 weeks ago)

J Parker

5/5 Stars
Thank you so much to the whole team at Maddison's for helping us sell our family home. The whole team are professional, approachable and gave us complete confidence that we had chosen the right agent. If we ever chose to sell again we wouldn’t hesitate to instruct Maddison's. A special thank you to Deborah who went above and beyond and took control of the whole chain and got us all to completion.... Read more
Seller
17th Oct 2024 (18 weeks ago)

J Kitcat

5/5 Stars
Simply the best. Amazingly professional, well organised and clear communications. Great throughout the sale process. Highly recommend.... Read more
Seller
14th Oct 2024 (18 weeks ago)

R Fittall

5/5 Stars
Karen and the team at Maddisons have been truly amazing since the very first meeting, they really stand apart from the other agents out there. They have been so helpful and supportive all the way throughout the sale process, are super responsive to queries and kept things moving along. I honestly can't recommend them enough.... Read more
Seller
8th Oct 2024 (19 weeks ago)

Anonymous Homeseller

5/5 Stars
Maddisons' service was exceptional. Expert advice, great communication, local expertise all contributed to give optimum experience. I would recommend Maddisons unreservedly.... Read more
Seller
4th Oct 2024 (20 weeks ago)

S Whittaker

5/5 Stars
Caroline and the team have been amazing. We are currently renting a property with one of their landlords and in the process of moving due to our landlord selling, Caroline has the patience of a saint! They have been so helpful and understanding with our journey for finding a new property and kept us in mind if anything came up their end which we really appreciated. Their communication and response time is great and are always there if we needed anything! Thank you Caroline!!!... Read more
Tenant
13th Sep 2024 (23 weeks ago)

J Hylton

5/5 Stars
Would highly recommend using Maddisons. I have just purchased a house through Maddisons and the service from Jane and Karen throughout the process was great. Had constant updates and felt in the loop. Was a pleasure to use them.... Read more
Buyer
11th Sep 2024 (23 weeks ago)

E Burden

5/5 Stars
Maddisons have been incredible, from our rental experience, a rather extensive house search and to finally moving into our new home. I could not recommend enough, everyone we met was so professional and went the extra mile to help us find our family home in Tunbridge Wells. Thank you to everyone in the team.... Read more
Tenant
10th Sep 2024 (23 weeks ago)

E Kitchin

5/5 Stars
A brilliant experience with Maddisons - Caroline has been a pleasure to deal with, incredibly helpful and quick to respond, and has gone above and beyond when it came to re-letting my flat, organising everything and generally being very on-it, and lovely to deal with, too. Highly recommended and I feel that my property is in very safe hands.... Read more
Landlord
6th Sep 2024 (24 weeks ago)

A Stent

5/5 Stars
Great service. Caroline was incredible. Thank you.... Read more
5th Sep 2024 (24 weeks ago)

P Beard

5/5 Stars
We would like thank Deborah and team for their perseverance in obtaining a sale for our house and their professionalism throughout; showing prospective purchasers over the property, identifying the best possible deal and updating us throughout the sale to a highly satisfactory conclusion. Deborah and her team had our best interests at the core of their business and Deborah was tenacious in securing us the best possible sale. I would highly recommend Maddisons Residential. Thanks again for everyone in the Maddisons team. You were brilliant!... Read more
Seller
5th Sep 2024 (24 weeks ago)

T Bundell

5/5 Stars
This is my third experience of working with Maddisons Residential and they are consistently efficient and professional. More than this, they bring a friendly personal approach to their work. Deborah's knowledge of the market is exceptional and she has always advised us well, in addition to being able to facilitate things to ensure we were able to secure the house we wanted and sell ours quickly. Where she comes into her own though is when inevitable bumps appear on the road - she can swiftly work with all parties to ensure the process progresses smoothly. The wider team at Maddisions are great for keeping on top of the situation, managing solicitors and multiple parties, all while keeping us informed. Wouldn't hesitate to recommend them!... Read more
Seller
28th Aug 2024 (25 weeks ago)

S Wass

5/5 Stars
Maddison’s has excelled throughout our house selling process, from the prompt response to our property valuation request, the excellent advice on how to set out the house for potential buyer visits, the production of a professional video walk through, the knowledgeable and enthusiastic representatives who hosted the visits, the guidance and support through the offer process, to the follow through and weekly updates post the offer acceptance. Our initial impression that they offered a service that was different and superior to the other agencies we approached has proved to be the case. We are convinced that Maddisons have been the right choice for our property sale, and that they have consistently represented good value for money. Happy to recommend!... Read more
Seller
11th Aug 2024 (6 mo. ago)

Anonymous Homeseller

5/5 Stars
To the point and no glamorising of things... Read more
Seller
31st Jul 2024 (6 mo. ago)

N Barton

5/5 Stars
I would have no hesitation in thoroughly recommending Maddisons Residential. I did not consider any other Agent in TW, when I first began to explore putting my apartment for sale in November with a January launch date in my mind. Within hours of my visit to their Pantiles Office, I was contacted by a Director, who made an appointment for her visit the next day. Another Director visited the day after with suggestions on decluttering (!!) and how to prepare for the photo/video shoot, which was arranged during this visit for a few weeks away in early December. The photo/video shoot was painless and in fact I quite enjoyed it. Launch took place on 2 January, offers were made after the first weekend and another Director was involved in discussing with me the offers made and my responses, making me feel in very capable hands. One the agreement for sale had been agreed by me and my Buyer the Sales Progression team are the primary point of contact. The two person team are fantastic and provided weekly updates of how the chain was growing in both directions (!!) and when it was necessary in the later stages, worked with my solicitor and other Agents to find out the real story behind NO PROGRESS somewhere in the lower and upper chains. When difficult decisions needed to be made about withdrawing or setting explicit fair deadlines for other parties to meet, a Director was always involved. Again making me feel very comfortable receiving their balanced professional experience presented to me for discussion with a simple decision for me then to make. In the end I had to make the decision to move my furniture out into storage before a contract of sale was signed, but I was comfortable doing it and it gave me the flexibility to now be a cash buyer for a newbuild, as my purchase chain then collapsed on the date of sale contract exchange (( THANK YOU Maddisons team and wishing you continued success in the future with your highly “differentiated” service for discerning clients; involving high quality sales preparation, a five star pro-active marketing launch and probably the most important aspect for a Seller, as it goes on the longest, the “Sales Progression” function (the tireless grind to keep on top of the real facts behind the inevitable slow progress of other parties and their professional advisers !!... Read more
Seller
22nd Jul 2024 (6 mo. ago)

L GALLE-CAVALLONI

5/5 Stars
We recently sold our house in Tunbridge Wells and we couldn’t recommend Maddisons Residential more highly. The team is supportive, professional and very attentive through the entire process. It is the second time we work with Maddisons and they never disappoint.... Read more
Seller
19th Jul 2024 (6 mo. ago)

Anonymous Homeseller

5/5 Stars
I I like Maddisons this is the second time I use them they are very straightforward no gloss no sales attitude just factual, courteous professional, respectful and very helpful and informative. I'm very grateful for the service... Read more
Seller
2nd Jul 2024 (7 mo. ago)

J Bradley

5/5 Stars
Nice and easy process. Caroline was great and really responsive, whole process of renting our flat felt painless!... Read more
Landlord
18th Jun 2024 (8 mo. ago)

G Small

5/5 Stars
We recently sold our home in Southborough, Tunbridge Wells through Maddisons Residential. A close friend used Maddisons a couple of years ago and recommended them to us. From first point of contact and initial review to value our property right the way through to moving, the team at Maddisons were very attentive and professional through the entire process. We had constant feedback and weekly reports, keeping us up to date at all times. Maddisons were a completely superior service at all times compared with other companies we had personally used in the past. They are a great team at all levels and would highly recommend them to anyone looking for minimum hassle and maximum support, Thank you Maddisons, great job done well!... Read more
Seller
3rd Jun 2024 (8 mo. ago)

E K

5/5 Stars
As a tenant I was amazed how quickly and in professional manner issues re: property were resolved .... Read more
Tenant
23rd May 2024 (8 mo. ago)

L Singfield

5/5 Stars
We were recommended to Maddison’s by a friend. We had an excellent service from James and Caroline to rent our property. They were friendly, professional, highly knowledgeable and found the perfect tenants for our cottage. They go above and beyond and give great attention to detail. We could not recommend them more highly.... Read more
Landlord
23rd May 2024 (8 mo. ago)

S Percy

5/5 Stars
Caroline was super helpful and a total delight to deal with.... Read more
29th Apr 2024 (9 mo. ago)

A Mishra

5/5 Stars
I recently purchased a house managed by Maddisons in Tunbridge Wells. They have been amazing and extremely helpful from the beginning to the day of possession. I worked with Jane Lewis and she is extremely diligent and wonderful person to work with. She went above and beyond her role in helping me with the entire process, especially as I had very limited knowledge about buying a house as a first-time buyer. I highly recommend Maddisons and Jane if you're looking to buying a house. Thank you so much, Jane! You are awesome!... Read more
Buyer
14th Apr 2024 (10 mo. ago)

M H

5/5 Stars
Exceptional experience with the whole team at Maddisons. They responded quickly and went out of their way to ensure that everything was in place before I moved into my rental property. Highly recommended.... Read more
Tenant
11th Apr 2024 (10 mo. ago)

T Connor

5/5 Stars
Always a pleasure to deal with James and the team at Maddisons. When helping with our rental James was on hand to help even when he din't need to be. All the staff are always helpful and friendly and would highly recommend using their services.... Read more
Tenant
28th Mar 2024 (10 mo. ago)

N Moseley

5/5 Stars
Had the pleasure of renting through Maddisons and they have easily been the most efficient and professional estate agent I have ever used. Caroline has made the whole moving process super easy and maintained constant support all the way through. Very reliable with communication and extremely friendly. Couldn't recommend them more highly.... Read more
Tenant
25th Mar 2024 (10 mo. ago)

M Orland

5/5 Stars
We worked with Maddisons on a recent house purchase, where they represented the vendors. A broken chain put both us and the sellers in a sticky situation and Maddisons went above and beyond to help us all figure out a solution. We were new to the area and it was a great relief to have such assistance.... Read more
Buyer
7th Mar 2024 (11 mo. ago)

A Cartwright

5/5 Stars
We recently rented a property though Maddisons, and were impressed with the speed with which they responded to queries, and their professional and friendly service. Would recommend.... Read more
Tenant
7th Mar 2024 (11 mo. ago)

T bienias

5/5 Stars
We have recently retained Maddisons to sell our property in Tunbridge Wells and were delighted with the manner in which they dealt with the matter. They provided very sound advice as to the correct selling price which ensured the property attracted potential purchasers. They also have an excellent support team that keep you regularly updated so that there is no need to 'chase'. I can thoroughly recommend them .... Read more
Seller
27th Feb 2024 (11 mo. ago)

K Reynecke

5/5 Stars
We recently relocated to England and embarked on the daunting task of finding a suitable home for our family. After weeks of tirelessly reaching out to various letting agents, Maddisons stood out as one of the few who responded promptly and professionally to our inquiries. From the moment we engaged with Maddisons, it was evident that they were committed to helping us find the right property. Despite encountering several hurdles along the way, James and Caroline from Maddisons displayed remarkable dedication and competence in navigating through every challenge. Their proactive approach and unwavering support were truly commendable. James and Caroline went above and beyond to ensure that our needs were met and our concerns addressed. Their expertise and attention to detail instilled confidence in us throughout the entire process. Thanks to Maddisons' exceptional service, we were able to secure a suitable home for our family.... Read more
17th Feb 2024 (1 year ago)

C Bellinger

5/5 Stars
Maddison's have been nothing but professional. The staff are always keen to help and it is an excellent estate agent. I have been kept up-to-date at all times. Very happy customer.... Read more
31st Jan 2024 (1 year ago)

P Crowley

5/5 Stars
Maddisons and residential have been a great asset to me for the management of my property. Caroline and James have a huge amount of knowledge and lots of great contacts in and around Tunbridge wells, which makes any work or checks that need to be completed easy and quick. They are very quick to reply to any of my questions and have a very personal feel when speaking with them. I'd highly recommend them as a company to use.... Read more
Landlord
30th Jan 2024 (1 year ago)

K V.

5/5 Stars
Maddisons Residential estate agent has been exceptional at all levels making our move a breeze. Their team showcased efficiency and responsiveness, addressing to our inquiries most promptly. The property viewing process was well-organized, and they provided valuable insights about the neighborhoods. Throughout the application and checking-in stages, the team has demonstrated professionalism and made the entire process hassle-free. We really appreciated their commitment to address our concerns till the very end of our moving in to the new property. It has been a pleasure liasing with Maddison Residential and we definitely recommend them.... Read more
Tenant
25th Jan 2024 (1 year ago)

C Harris

5/5 Stars
Selling your parents house after being granted probate is never going to be easy but I felt the Maddisons team went over and above to make the whole process manageable. Everyone I dealt with was both sympathetic and professional throughout so I thank you all on a job well done. From the staging of a dated bungalow to the feedback from viewings, everything was done promptly and respectfully. I will be back when I finish renovating my current house. Thank you.... Read more
Seller
15th Jan 2024 (1 year ago)

S Mitcheson

5/5 Stars
I would use Maddisons every time I want to buy or sell a property in the Tunbridge Wells area. First and foremost, they gave me more time and professionalism than other agents have ever done, so that even when things were going awry (as they often do!) I felt safe knowing that they would always handle things with honesty and experience.... Read more
Seller
13th Jan 2024 (1 year ago)

S brooks

5/5 Stars
Maddisons found us a tenant within one week of advertising and I only have praise for the service they have offered. They have been very professional from start to finish. As this is the first time, we have rented out a property, they have held our hand through the entire process and made it all seem very simple. Thank you, Caroline & James. I Would highly recommend them.... Read more
Landlord
11th Jan 2024 (1 year ago)

W Dyer

5/5 Stars
Sold my property through Maddisons - always found Deborah, James and the team professional and easy to work with.... Read more
Seller
9th Jan 2024 (1 year ago)

M Edwards

5/5 Stars
My parents and I had multiple property sales on the go at the same time with Maddisons. Despite the heavy multitasking required, the team managed superbly. They are very joined up and responsive communication and discussions on pricing and offer strategy is about as good as it can get. They are all really nice to deal with also which makes the whole experience a breeze. Results are the acid test and our results with Maddisons were terrific. This is a first class agency and we'd recommend them to anyone.... Read more
Seller
8th Jan 2024 (1 year ago)

W Rankin

5/5 Stars
I have had feet in both camps with Maddison’s as a seller and a landlord have found them thoroughly professional realistic and very helpful they are in my opinion the best estate agents in Tunbridge Wells... Read more
4th Jan 2024 (1 year ago)

R Hendry

5/5 Stars
I was a tenant with Maddisons for 18 months and only have good things to say about them. From the initial viewing through to the final check out, they were nothing but professional, polite and easy to deal with. Throughout my tenancy they were responsive, helpful and reliable, and there was always someone available to reply to my (many) questions - even if they weren't able to provide an answer immediately, communication was open and transparent, with updates provided regularly. I've rented from other agencies before but had never experienced the level of care that Maddisons provided - as an example, even after I moved out, James was kind enough to visit the property and collect a parcel that I'd mistakenly had delivered there, keeping it safe for me until I was able to collect it from the office. I'd recommend them to any prospective tenant, and if I were to rent again in the future, I would look to go with them.... Read more
Tenant
4th Jan 2024 (1 year ago)

E Wilch

5/5 Stars
We worked with James and the Madisons team to rent a property out in the St James’ area of the town. We really appreciated their in-depth knowledge and professionalism which made the whole process very smooth. They are also a very friendly team with excellent customer service. It was a real pleasure to work with them. Thanks James, Deborah and the team.... Read more
Landlord
2nd Jan 2024 (1 year ago)

M Edmonton

5/5 Stars
I rented a property recently via Maddisons. The whole experience from viewing to moving in was incredibly smooth. Since completing the move, James and the team have continuously checked in and continued to be really responsive. I have had experience with a good few estate agents over the years for both renting and purchasing. For me, Maddisons have been the best by a mile and anyone considering them as renter or rentee should rest assured knowing they are in safe hands.... Read more
Tenant
27th Dec 2023 (1 year ago)

I Bryant

5/5 Stars
The property I rent is managed by Maddisons Residential. They provide an excellent service to both me and the landlord. Nothing is too much for James and in the two years I have been renting from them I could not fault their service. I would certainly let my property via them.... Read more
Tenant
26th Dec 2023 (1 year ago)

D A

5/5 Stars
I recently had the pleasure of renting an apartment through Maddison’s Estate Agent, and I couldn't be more pleased with the entire process. From the initial property viewing to the smooth move-in, Maddison’s Estate Agent delivered an exceptional experience. The referencing process was efficient, and I felt well-informed and supported at every step. I want to express my gratitude to James, whose outstanding communication and support truly made a difference. His professionalism and dedication to ensuring a smooth transition into my new home were remarkable. I highly recommend Maddison’s Estate Agent for their top-notch service, professionalism, and the seamless rental experience they provided. A big thank you to the entire team for making the process stress-free and enjoyable.... Read more
Tenant
23rd Dec 2023 (1 year ago)

A Thomson

5/5 Stars
We rented a family home through Maddisons. From first viewing through to moving in, James and his team made the whole process quick and straightforward, and ensured that the house was perfectly prepared for our arrival.... Read more
Tenant
23rd Dec 2023 (1 year ago)

B Diggelen

5/5 Stars
Nothing but praise for the team at Maddison's! The video they made of the rental property really helped us to prepare for the viewing and even then we were given ample time to look around and ask questions. It's obvious they strive for the best outcome for both the property owner and future tenants which reassured us we were in good hands. We continue to appreciate their personable approach in managing the property and know we can always count on them with any requests.... Read more
Tenant
22nd Dec 2023 (1 year ago)

S Radwell

5/5 Stars
Maddison’s have been great during the whole process of renting our property out. We had not done this before but James and his team have been fantastic providing great guidance throughout and are very responsive. We enquired with a few different estate agents and James was by far the most professional and came across as he would really take care of our property and choose the right tenants for us which he has absolutely followed through with. We feel very reassured and James has exceeded our expectations, we are very pleased! Every member of the Maddison’s team we have spoken to have been excellent and we are so pleased we chose them. My parents also sold their house with Maddison’s and had an excellent experience as well! Would highly recommend going with Maddison’s.... Read more
Landlord
21st Dec 2023 (1 year ago)

K Williams

5/5 Stars
Maddison’s have been great for us as renters. We encountered a few issues during our tenancy that they were incredibly quick to resolve, particularly plumbing issues where Michael (the nicest plumber we’ve ever met) arrived within a few hours of us notifying them to sort it out. Really appreciative of James and his team for being so proactive, helpful and understanding.... Read more
Tenant
21st Dec 2023 (1 year ago)

P Deakin

5/5 Stars
I can only praise Maddison’s for the exceptional client service, support and professionalism they offer. From the first meeting through to the final offer; the photograph and video content was superb. The attention to detail meeting everyone’s needs was second to none. Working with Maddison’s has been an absolute pleasure. Thank you to the whole team - I will definitely be using you again.... Read more
21st Dec 2023 (1 year ago)

C Knight-Maunder

5/5 Stars
Quite simply exceptional! James helped me find my wonderful apartment and manages it on behalf of the owner. Always responsive, helpful and considerate. Best property agent I have ever dealt with... Read more
Landlord
21st Dec 2023 (1 year ago)

J oliver

5/5 Stars
Selling your home is an enormous decision along with which estate agent to entrust with the sale. Following our initial meeting with Deborah and Karen we had no hesitation in appointing Maddisons which transpired as being one of our best decisions in 2023. From launch to completion we enjoyed a first class, caring and totally professional service. Deborah's amazing team kept us informed and involved throughout the relatively short stress free process. We will always remain internally grateful for the 5 star treatment we enjoyed from all of the team involved in our sale......thank you from us both.... Read more
Seller
30th Nov 2023 (1 year ago)

R Taylor

5/5 Stars
Great service... Read more
2nd Nov 2023 (1 year ago)

G Hull

5/5 Stars
Absolutely brilliant - fast, professional and extremely helpful. My partner and I rented our first flat through Maddisons, who were patient, upfront and helpful throughout the entire process. They gave me ample time and space during the viewing, were excellent communicators throughout the process and got us moved in within 9 days of registering interest. Their service does not stop on completion, their aftercare has been great too, dealing with any request without delay. I cannot fault them, and would give a special thanks to James, who has been so, so helpful throughout. Thanks guys!... Read more
Tenant
20th Oct 2023 (1 year ago)

M McNulty

5/5 Stars
Lovely team. Pleasure to deal with.... Read more
4th Oct 2023 (1 year ago)

M Morris

5/5 Stars
Great outfit. Really proactive and helpful.... Read more
23rd Sep 2023 (1 year ago)

A Blackman

5/5 Stars
The whole team at Maddisons did a fantastic job of handling all the various needs for our recent property sale. Great to deal with, responding quickly to any queries from either myself or my wife, ensuring a smooth transaction. I felt they went above and beyond with the listing detail, which I believe reflected the sale price that we received. A++... Read more
Seller
8th Sep 2023 (1 year ago)

H Chell

5/5 Stars
Maddisons have a portfolio of well appointed rental homes. James found us a comfortable house and we took up residence at the end of 2022. When our home has needed attention for routine maintenance issues, Maddisons have dealt with these very promptly. Maddisons have a good collection of contacts, and the service people they use have all proved to be efficient, friendly and polite.... Read more
Tenant
14th Aug 2023 (1 year ago)

A (Alec)

5/5 Stars
We all know that buying or selling a property can potentially be a major ordeal and take stress levels up to the skies. The team at Maddisons Residential made the process of selling my mother's house (in Tunbridge Wells) clear, simple and as pain free as possible, guiding us on each step of the way with their expert knowledge and advice. As we went through the different phases of the selling process, we had the privilege of interacting with a big team at Maddisons. We would like to thank Deborah, Jane, Milly, Louise, Tina, Lisa, and Vicky and others for their professionalism, kindness, sensitivity and patience with us throughout. The team anticipated potential bumps in the road and took prompt action, keeping us informed and involved at all times. They made us feel like we were in very good hands. We are very grateful to the Maddisons Residential team for all they have done. Our family will probably be selling another property soon and we  have already contacted Deborah to let her know that we will soon need their help again. A big thank you to the team at Maddisons Residential.  You were simply outstanding and deserving of a 5-star rating.   Alistair Farquharson... Read more
Seller
22nd Feb 2023 (1 year ago)

C Campbell

5/5 Stars
Following the speedy and efficient sale of the house, I can’t thank Maddisons enough for all the fabulous input from every member of the team – from Deborah through to Simon, Lisa, Louize, Jane, Milly, Emma - absolutely everyone I’ve dealt with has been amazing. It completely changed all my previous experience of the stress of our selling – thank you – I will be back at the first opportunity. I have been singing Maddisons praises to everyone who stand still long enough I literally can’t thank you enough for all the fabulous input from every member of the Maddisons team – from you through to Simon, Lisa, Louize, Jane, Milly – absolutely everyone I’ve dealt with has been amazing. I have been singing Maddisons praises to everyone who stand still long enough... Read more
Seller
19th Jan 2023 (2 years ago)

D Hernandez

5/5 Stars
Very good experience with all the team at Maddisons, they have been very professional start to end of our process, connected us with several other suppliers for things we needed, support us through the whole process and got us to completion in record time. Everyone was extremely kind, Jane, Milly, Deborah and Simon. Recommend!!... Read more
5th Jan 2023 (2 years ago)

A Gould

5/5 Stars
We went with Maddisons because of their professional approach, high levels organisation and diligence to the period between accepting a bid and exchange. We were well advised on how to dress the house for the photos, videos and viewings. The marketing material was excellent and they condensed the viewings into a couple of days, soon after launch, so very convenient. There were a couple of wobbles during the post-bid peroid, but Deborah was excellent and very diplomatic and adept in resolving these. Maddisons couldn't have been helpful enough and we'd happily recommend to friends and family thinking about moving. Alex & Ellen... Read more
Seller
19th Dec 2022 (2 years ago)

D Cook

5/5 Stars
Highly recommend. The whole team at Maddisons provide you with all the knowledge advice and support you could need when selling your house. Exceptional care and professionalism throughout. Thank you!... Read more
Seller
28th Nov 2022 (2 years ago)

Abi

5/5 Stars
The team at Maddisons have consistently delivered an outstanding service during all of my interactions with them. Estate agents should take a leaf from their book and I can't thank James enough for his partnership throughout our search here in Tunbridge Wells. I highly recommend Maddisons if you are seeking a tailored, personal experience during your search for 'the one'.... Read more
5th Oct 2022 (2 years ago)

Z Khan

5/5 Stars
Simon at Maddison's is professional, knowledgeable and has helped me from start to finish get into my rental property. It ran through seamlessly and when I went in to the branch to sign papers, I found all the staff very friendly and welcoming. I cannot recommend Maddison's and Simon enough.... Read more
Tenant
26th Sep 2022 (2 years ago)

J Payne

5/5 Stars
Couldn’t be more pleased with Maddisons. They did a great job marketing our property, were extremely professional, friendly and on the ball. We particularly found the weekly updates on sale progress helpful, and something I’ve not seen from other agents. Wouldn’t hesitate to recommend.... Read more
Seller
9th Sep 2022 (2 years ago)

T Cooper

5/5 Stars
5* star exceptional service from start to finish. I have now had the pleasure of buying and selling twice with Maddisons and I cannot recommend them highly enough. If you are looking for a professional, efficient, knowledgeable, hardworking and caring estate agent then look no further. From start to finish the attention to detail is second to none. Each member of staff has their own role within the company, therefore, at each stage the process is seamless and handled with complete competence. You are never kept in the dark with weekly updates as a minimum. My recent purchase I can honestly say without Jane (sales support manager) and Deborah's (owner) expertise the sale/chain would have collapsed. They managed to negotiate an agreement between all parties (there were several!) that we never thought was possible. We are now in our dream property. Maddisons think outside of the box, are adaptable and are, without doubt, truly brilliant! An absolute pleasure to deal with. Thank you to the WHOLE team from start to finish.... Read more
Seller
16th Aug 2022 (2 years ago)

J Borland

5/5 Stars
If you're a potential buyer or rental tenant and your property is with Maddisons, count yourself very lucky! Incredible team with amazing communication and understanding. If you're a potential Vendor, look no further than Maddisons, you will be treated with the utmost respect and professionalism. Thank you James and the Maddison's Team!... Read more
5th Jul 2022 (2 years ago)

S Newick

5/5 Stars
A well led company with friendly, organised and professional staff. As tenants of a property managed by Maddisons we have been consistently impressed with the great communication, quick reaction to deal with any issues and lovely staff members. It has been such a pleasure and breath of fresh air to find such a capable agency who really does their best to ensure both landlord and tenants are having their needs met and fostering positive relationships. James has built a great team who are an asset to the area.... Read more
Tenant
1st Jul 2022 (2 years ago)

P Osborn

5/5 Stars
Since the very beginning of our relationship with Maddisons, we have experienced an excellent service, from a friendly, professional and honest company. Thank you James and your team,you have been wonderful. From Patricia and David... Read more
30th Jun 2022 (2 years ago)

L bezant

5/5 Stars
Thank you SO very much for all your time, help and invaluable advice over the last couple of months in my search. I’m writing to let you know I have actually had my offer accepted on another property today, but honestly I was so very impressed with your quality of care and professionalism that if I could have bought by agency alone, it would be you and I will definitely be recommending you to friends.... Read more
Buyer
3rd Jun 2022 (2 years ago)

B Twocock

5/5 Stars
We had exceptional service and support throughout our rental experience with James and the team at Maddisons. Our process was slightly different as we were looking to rent a house whilst being based overseas and what we expected to be a stressful procedure became a pleasant one with constant support and reassurances from a friendly team. From having been a renter and home owner ourselves we rate Maddison’s against any other property agent we have experienced. Real people who you can connect with, trust and rely on. Thanks again James and the team. Bryn and Amy... Read more
Tenant
27th May 2022 (2 years ago)

E Exworthy

5/5 Stars
I have no hesitation in recommending Maddisons Residential and would, without doubt, use them again in the future. Nothing was too much trouble and the whole team were such a pleasure to deal with. I’ve honestly not come across letting agents like them before. Professional, friendly, ethical and all round lovely people. Make life easy for yourself and put your trust in this fabulous company - you won’t regret it!... Read more
12th May 2022 (2 years ago)

M Roberts

5/5 Stars
I would thoroughly recommend Maddisons as a letting agent. We rented a family property and the service and communication has been professional, efficient and prompt thoughout. This has also included rectifying the odd issue that has occurred during our tenancy swiftly using professional tradesmen.... Read more
Tenant
12th May 2022 (2 years ago)

N Close

5/5 Stars
Excellent agent with outstanding attention to detail and professional advice. Being entirely new to renting out my property, James and Simon at Maddisons gave excellent guidance and were always at the end of a call or email. A first-rate service all round.... Read more
Landlord
11th May 2022 (2 years ago)

L Hyde

5/5 Stars
We recently used Maddisons to buy our house. They were extremely accommodating. Making time over the Christmas period to show us the house. Always replied promptly to any call. Kept us updated on a weekly basis to progress of purchase. We would thoroughly recommend. A follow up to the above review of our purchase. We went on to rent our property out and continued to use Maddisons. One year on they found us our tenant. They are always eager to help and prompt to reply to issues that have occurred. To date they have been exceptional. Long may it continue. Thank you We used Maddisons for 18 months, renting our property out to an exceptional tenant that Maddisons found. Maddisons always responded immediately to any query we had, even if it was the weekend. We have since moved back to our property and couldn’t fault how the property had been managed. Thanks Maddisons... Read more
Landlord
11th May 2022 (2 years ago)

K Hatfield

5/5 Stars
Duncan and I prepared our house for sale in advance of hitting the market, Maddisons understood our house and to whom it might appeal. Their presentation in photo, description and video form showed our home at its very best. Maddisons knowledge of the market and experience of handling potential buyers, serious or otherwise, came through. When our chain broke James took quick and effective control getting us back on track with a new buyer within days. We can now understand why Maddisons are such a popular agent in Tunbridge Wells.... Read more
Seller
18th Mar 2022 (2 years ago)

M Wilson

5/5 Stars
I would echo everything that's already been said about the team at Maddisons. A very welcome focus on client service, plus insightful market knowledge, intelligence, charm and great negotiation skills. An absolute pleasure to deal with.... Read more
7th Mar 2022 (2 years ago)

E perry

5/5 Stars
Use Maddison’s ! Seriously . They are clearly far and away the best agents in the TW area . We had a very tricky house to sell . It was old , attached and had problems with the survey . We initially worked with one of the ‘traditional ‘ old agents in TW who were hopeless . After 9 months we switched to Maddison’s and couldn’t have been more impressed by the service we received . Although two transactions fell through due to the survey , they remained calm and attentive throughout and helped us come up with a plan that eventually allowed us to sell the house . Good people , super professional and without a trace of the complacency that you can find with other agents .... Read more
Seller
6th Jan 2022 (3 years ago)

L Harrold

5/5 Stars
Have used Maddisons a few times now and always received an excellent service... Read more
3rd Jan 2022 (3 years ago)

A Khabra

5/5 Stars
I would not hesitate using Maddisons Residential again. From the initial meeting to the final sale they were a pleasure to deal with. With a team in place to support you during each phase it made communication easier and the responsive rate was impressive. Our sale process failed to proceed three times due to chains collapsing and whilst I was pulling my hair out, Deborah and the team remained calm; kept telling me to hold my nerve and reassured me along the way. As our sale was linked to our purchase of a new build I needed to ensure we did not miss our exchange deadline. But I shouldn’t have worried as I had the best team on my side and it all went through in the end. I was also reassured as the developer gave me some leeway as they remarked: “if Maddisons are your agent we know it’s all in hand”. Thanks again and the support from the whole team was greatly appreciated!... Read more
Seller
23rd Nov 2021 (3 years ago)

S Baker

5/5 Stars
I would highly recommend using Maddisons Resedential, when selling your house. They are so friendly and helpful. They have a sales progression team which is brilliant as you can contact them at any point to discuss how the move is going and they are always happy to help. I always felt valued and all queries were met with a quick response. I would happily use them again and it really is worth going with a team that are willing to go the extra mile to help you.... Read more
Seller
8th Nov 2021 (3 years ago)

D Girling

5/5 Stars
Great service, professional and friendly people. Always felt they were there for us. In a league of their own. Very highly recommended.... Read more
8th Nov 2021 (3 years ago)

S scriven

3/5 Stars
We recently sold our house through Maddisons. We really appreciated the friendly, helpful, calm and professional manner in which Deborah and her team handled our sale. They were always on hand to answer any queries we had and there was good communication throughout the sales process. We can highly recommend them and hope that we might be able to purchase a future house through them. Laura Scriven... Read more
Seller
10th Oct 2021 (3 years ago)

Carolineroberts36

5/5 Stars
Over the last 2.5 years we have sold our property, found rental accommodation and purchased through Maddisons. I cannot recommend them enough! As well as great communicators, they have the personal touch which is often missing in big chains. They have the client's interest at heart and have become our first point of call on anything house related. We look forward to inviting to our house warming!... Read more
Seller
7th Oct 2021 (3 years ago)

A Jones

5/5 Stars
We recently both bought and sold a property using Maddisons so have experience on both sides of the transaction. They were great to deal with throughout being thoroughly professional with great communication. All the staff were super friendly and they held our hand every step of the way. Thanks Deborah, James and everyone at Maddisons!... Read more
Seller
6th Oct 2021 (3 years ago)

D Jessop

5/5 Stars
Lovely offices on the pantiles. Very friendly helpful staff. Equally friendly and knowledgeable when being shown around properties... Read more
18th Sep 2021 (3 years ago)

D Savage

5/5 Stars
We bought a house through Maddisons, and the service was second to none. Completely transparent, fair and knowledgeable, the process from agreeing the price to moving in was handled very diligently and professionally and with the utmost courtesy by every team member I had the pleasure of speaking with. Top class.... Read more
Buyer
12th Aug 2021 (3 years ago)

P Newton

5/5 Stars
A massive thank you to the team at Maddisons, they helped us find the right property for our family, without any heavy selling tactics. Thanks Deborah and the whole team.... Read more
27th Jul 2021 (3 years ago)

C Chapman

5/5 Stars
I can’t recommend Deborah and the whole team at Maddisons highly enough. They are always on hand with information, help and advice. Fantastic communication so you always know how your buy/sell is progressing and answer any questions regardless of how big or small. The best estate agents I have ever had the pleasure of dealing with.... Read more
19th Jul 2021 (3 years ago)

I Harrison

5/5 Stars
Personal and attentive service, they sucessfully shepherded us through a difficult completion day. Very grateful to all.... Read more
30th Jun 2021 (3 years ago)

S Wood

5/5 Stars
The customer service was absolutely fantastic. Communication was also great and whoever we called, emailed or texted, always came back to us very quickly and decisively. We cannot praise their professionalism and dedication in selling our property enough, and we would recommend Maddison's to anyone who wanted sell their property.... Read more
Seller
20th Jun 2021 (3 years ago)

J Scott

5/5 Stars
The staff at Maddisons responded to all aspects of the recent sale of our house in a friendly and professional manner. I wholeheartedly recommend them.... Read more
Seller
17th Jun 2021 (3 years ago)

H Nayak

5/5 Stars
We purchased through Maddisons, and found them to be polite and efficient throughout. Obviously they were advocating for their client (and are excellent at getting the best price much to our disappointment!), but were engaged throughout and very pleasant to work with. I would recommend Maddisons whether buying or selling.... Read more
Buyer
3rd Jun 2021 (3 years ago)

J Marchant

5/5 Stars
We recently purchased our new home from Maddisons and would have absolutely no hesitations in recommending them to anyone. James and Milly were excellent and kept us well informed throughout the whole process. The sale progressed quickly and every matter was dealt with professionally, promptly and effectively. Thank you Maddisons! All the best, James & Christine... Read more
Buyer
24th May 2021 (3 years ago)

M Walsh

5/5 Stars
From start to finish, Maddisons delivered an exemplary level of service on our recent house sale, providing a high level of expertise, along with honest opinions, and advice. Deborah, James, Milly, and the team kept us informed every step of the way, and most importantly kept the sale on track through to completion. I would not hesitate to use Maddisons again, or recommend their services to anyone seeking to sell their home, or buy for that matter. Thanks again! Matt & Alex... Read more
Seller
17th May 2021 (3 years ago)

P Batty

5/5 Stars
An excellent service all round from the initial viewing all the way through through to completion... Read more
16th May 2021 (3 years ago)

M Jubb

5/5 Stars
Very pleased to have hired Maddisons as our agent for our recent sale. Their advice throughout was professional and helpful and it's nice to have made friends with them along the way. Recommended.... Read more
Seller
25th Apr 2021 (3 years ago)

R Williamson

5/5 Stars
Maddison’s were excellent. Even as a buyer, it seemed they went out of their way to make the process as smooth as possible. Hats off to Millie, Deborah and the whole team.... Read more
Buyer
22nd Apr 2021 (3 years ago)

J M

5/5 Stars
Maddisons are a highly professional organisation in their field, who offer a good service with friendly staff... Read more
22nd Apr 2021 (3 years ago)

K Walker

5/5 Stars
Our experience at Maddisons was positive from the very initial evaluation meeting through to completion. We found the team to be responsive, knowledgeable and proactive. Their approach is to act as a partner throughout the sales process, providing honest advice and opinions, rather than saying what people want to hear. If you are selling or buying a property I would highly recommend working with Maddisons, they will always be my first call now.... Read more
Seller
13th Apr 2021 (3 years ago)

L Burden

5/5 Stars
We bought and sold through Maddisons and they were fantastic. I would recommend them to everyone. Knowledgeable, responsive, proactive and friendly. They were quite simply the best agent I have ever dealt with. If you are looking for an agent look no further.... Read more
Seller
2nd Apr 2021 (3 years ago)

J Hollands

5/5 Stars
We would recommend Deborah and her team to everyone. They have just sold our home in Tunbridge Wells and from start to finish they have been proactive, efficient, professional and enthusiastic. Nothing was too much trouble and they communicated brilliantly not only to us but our buyer too. Without a shadow of a doubt the most efficient and communicative estate agents we have ever used. We are delighted. Thanks so much Deborah and the team for all your hard work.... Read more
Seller
25th Mar 2021 (3 years ago)

L french

5/5 Stars
Excellent experience. Would 100% recommend. Kept up-to-date on proceedings regularly, very professional. Will certainly use again. Best estate agent in Tunbridge Wells by far.... Read more
13th Mar 2021 (3 years ago)

A Clarke

5/5 Stars
It is rare these days to find a firm which perfectly combines professionalism with friendliness and exceptionally high service standards - Maddisons embodies all these qualities. They managed the rental for me of a house in St Johns and dealt with everything, keeping me informed as needed. Highly recommended.... Read more
Landlord
2nd Mar 2021 (3 years ago)

D Williams

5/5 Stars
I have been using Maddisons for my rental property since 2017 and they have been fantastic. they provide me with feedback following any tenant visits and always pay rent transfers promptly. There is very little if no need for me to do anything but let Maddisons do the professional work they promised they would do.... Read more
Landlord
16th Feb 2021 (4 years ago)

C Knight-Maunder

5/5 Stars
I currently rent a lovely apartment in the Pantiles in Tunbridge Wells (very close to Maddison’s beautiful office). Maddisons are the managing agent for the property and they are a delight to deal with. Very responsive whenever there is any issue with the apartment. I would highly recommend them... Read more
Tenant
16th Feb 2021 (4 years ago)

C Ince

5/5 Stars
The professional and friendly team at Maddisons have been excellent throughout out rental process always ensuring that everyone's safety and security was maintained. Would recommend to landlords and tenants alike.... Read more
15th Feb 2021 (4 years ago)

A Chaudhry

5/5 Stars
We purchased via this real estate agent and found them to timely, honest and professional. It was a pleasure working with Emma and her team.... Read more
Buyer
15th Feb 2021 (4 years ago)

E Gracey

5/5 Stars
I rented out my property through Maddisons and found James and his team to be highly professional, helpful and very nice to work with! Excellent service, highly recommended!... Read more
Landlord
15th Feb 2021 (4 years ago)

W Ellis

5/5 Stars
Maddisons is an excellent service. The people are friendly and responsive and a pleasure to deal with. Could not fault it.... Read more
14th Feb 2021 (4 years ago)

S Taylor

5/5 Stars
We have rented with Maddison's in Tunbridge Wells for the last year and they have been superb. Everyone I have dealt with in the office is helpful, professional and they really care about their customers. Would highly recommend to anyone.... Read more
Tenant
12th Feb 2021 (4 years ago)

J Jefferies

5/5 Stars
Maddisons helped us sell our house in August last year - They were extremely professional from start to finish. We knew exactly what was going on from the beginning to the end! They also let one property for us and we are about to instruct them to take on another property to let for our son. Again Maddisons act in a professional and friendly way and we would not hesitate to recommend them. Great team and great service.... Read more
Seller
12th Feb 2021 (4 years ago)

M Crow

5/5 Stars
We appointed Maddisons to sell our home after multiple recommendations from friends and could not have been more pleased with their services. Everything from the marketing of our home (incredible photos!); the viewings; and then managing what proved to a complex sale was really first rate and dealt with so well by James, Deborah and the team. We received excellent advice throughout and nothing was ever too much trouble for them. Having used a number of agents selling our property in London, and having purchased two properties in the Tunbridge Wells area - we can confirm that none come even remotely close to the quality of service provided by Maddisons.... Read more
Seller
12th Feb 2021 (4 years ago)

R Hugh

5/5 Stars
I don't believe we could have found a better agent than Maddisons to handle the sale of our mother's house. Throughout Deborah and the team were fantastic with their advice and support. Maddisons have a real knowledge of the market and local contacts which are second to none. They helped us with everything from staging to an electrician and plumber. We can't thank the whole team at Maddisons enough. They really did work their magic!... Read more
Seller
9th Feb 2021 (4 years ago)

G Whitelaw

5/5 Stars
Deborah, James and the whole team at Maddisons offer a superlative and very personal, yet totally professional service. They sold two very different properties for us last year and they also handle the letting of a rental property for our son. We cannot recommend them highly enough. They will always go the extra mile and you will have the impression that you are their most important client!... Read more
Seller
8th Feb 2021 (4 years ago)
1
2
3
4
...
12
Next

Performance stats

% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance

Listings by number of bedrooms

Listings by postcode

Number of listings

Listing market share

Activity

All

New

Price change

Removed/Sold

More agents nearby

See more agents in Tunbridge Wells

Sold properties

Data produced by Land Registry © Crown copyright 2022.

Is Maddisons Residential the best agent for you?

Compare them with other local agents
Free
Data-driven
No obligation

Related posts

Estate agent leads a family around a potential new home.
Estate agent leads a family around a potential new home.

Estate Agents

What do estate agents do?

For each home sale there are several steps estate agents have to follow, and a minefield of legal requirements they have to comply with.

Read more

The Estate Agent comparison site
GetAgent LinkedIn iconGetAgent Facebook iconGetAgent X icon

For partners

Get in touch

020 3608 6556

Our lines are closed

We are a company registered in England & Wales, company number 09428979.

Copyright © 2025 GetAgent Limited