Very happy with the service I have had. I have had regular weekly updates and good advice . A number of viewings and everything has been left as it was left.
Thankyou Kieron and the rest of the team... Read more
Seller
12th Nov 2024 (9 weeks ago)
I have found the whole process with Malixons to sell our property extremely positive. They were extremely communicative and helped keep our sale going. Very realistic about the market and property prices. I would highly recommend them.... Read more
Seller
3rd Mar 2024 (10 mo. ago)
J X
Really quick and efficient support on finding a suitable rental property - added a few items to the contract to be done before we moved in, removing the extra bed, attachment for showerhead etc
Moved in - still had ex-Tennent items, bedding, clothes, cigarette ash in sinks, broken washing machine etc nothing really cleaned and nothing was done that we added to the contract - Malixons said it was the responsibility of the landlord a bit annoying as they told us to add things we wanted to be changed but clearly landlord can just ignore that.
The landlord couldn't remove the broken washing machine for the whole 13month tenancy because of "a bad shoulder" - Malixons again just reminded us upkeep was through the landlord nothing they could do.
Spent two weeks contacting Malixons to get the deposit back - they just kept saying they couldn't contact the landlord and gave attitude on the phone saying "Yeah well" when I mentioned how long it had been - Thanks James top service. Only got the deposit moving once we officially went through DPS and still have heard nothing about the return of the overpayment of rent.
I'm sure the Malixons on their own might have been fine but when you have an unresponsive landlord they just burry their heads in the sand and don't offer much support.... Read more
Tenant
13th Feb 2023 (1 year ago)
G Byford
Vic, responded back promptly. made everything stressfree, always professional And friendly
HIGHLY RECOMMEND... Read more
25th May 2022 (2 years ago)
K P
Bilal and Hamzah helped us find and secure a property in this very challenging market
They are very personable, knowledgeable and Sincere. Having previously worked in the industry myself it’s refreshing to see! Highly recommend if you are looking to buy, sell or rent!... Read more
23rd Mar 2022 (2 years ago)
Anonymous
I cannot rate Malixons highly enough, they are without doubt the best Estate Agency I have come across. They are incredibly professional as well as being polite, friendly and a general pleasure to deal with. They achieve fantastic results and I have no hesitation in recommending them. 10/10.... Read more
10th May 2021 (3 years ago)
D Hurley
When we have had problems Abdul is always on hand to help and responds so quickly. When we had an issue with my daughters bedroom he repainted it the colour she requested which he didn't have to do.... Read more
Tenant
5th May 2021 (3 years ago)
L Tate
I cannot express enough how amazing the Malixon team is. Hamzah, in particular, went above and beyond the call of duty in helping us complete our Lettings. We were under an impossibly tight timeframe, with lots of complexities (and non-usual requirements) and he navigated them all with ease.
He tailored the various services and documents to suit our precise needs and kept us informed along the way. He delivered everything we needed in record time and exceeded our expectations.
We were not worried at any point because Hamzah always flagged any areas of concern to us. Furthermore, he supported us in making an informed choice by providing great, impartial, and in-depth advice. We felt we could trust him completely.
His emails were always very comprehensive, answering all our questions and more. He was professional, funny and a joy to work with.
At a time when we needed someone to just take the reins and sort it all out, we were so pleased and fortunate to have found Hamzah! Thank you so much!! What an absolute star!... Read more
Landlord
9th Mar 2021 (3 years ago)
T Jones
My partner and I recently used Malixons to move into a flat as first-time tenants. We were extremely happy with the service we received from Sam Miles who was so helpful, friendly, and professional. We would recommend Malixons to anyone!... Read more
Tenant
10th Dec 2020 (4 years ago)
B Mehta
I am not the effusive sort (as you can tell by my other reviews!), but I must say Jade was awesome.
From remembering that I had expressed an interest on the flat but passed, then months later calling me out of the blue to inform me the concerns I had expressed about the property had been addressed, to the final exchange and completion.
I did not realize what an incredibly convoluted and archaic process purchasing a flat in the UK is, but Jade was there every step of the way, patiently explaining to me the ins-and-outs, responding within hours to my phone calls and emails, liaising with the solicitors and the vendor to smooth out bumps in the road and swinging by the flat to drop off the needful.
I felt very much that she was far more interested in delivering a positive client experience than the churn.
I'm more than satisfied.
Highly recommended.... Read more
Buyer
25th Nov 2020 (4 years ago)
R Srinivasan
I recently used Malixons' services (as a tenant) and am happy with the way in which they handled my move-in.
The agent (Sam) was always on-time for viewings. Though he had arranged for simultaneous viewings (with other potential tenants) I did not feel rushed and was given the attention and time I needed.
He was always courteous and quick to respond to emails/ queries.... Read more
Tenant
23rd Nov 2020 (4 years ago)
M Mo
We have been dealing with MALIXONS since 2014. The best estate agents we have ever met. The quality of the tenants have been very impressive. As a family run estate agents, the service they offer is of highest quality. They have always been very honest and helpful. Client care is excellent. Their priority is excellent customer service not money, which is UNIQUE AND STAND ABOVE THE REST. Any problem is no problem for them 24/7. Keep up the good work. Hats off to Mr MALIK, BILLAL, FRANCA AND REST OF THE TEAM.... Read more
Landlord
6th Jul 2020 (4 years ago)
A Chaudhury
Very helpful and well informed with great deal of knowledge of market prices within the area. Brilliant service, would most definitely recommend using as your marketing agent.... Read more
9th May 2020 (4 years ago)
I Mehmood
I’ve used Malixons for over 2 years now and I am extremely impressed with the service offered. The team are very professional, helpful and are available at any time to answer any queries.
Definitely recommend!... Read more
7th May 2020 (4 years ago)
M Yunus
fantastic stuff members .i would recommend to everyone who has new property to rent or sell please visit them as I really recommend them .... Read more
7th May 2020 (4 years ago)
N Mascitti
Be careful if you are buying property from this agency as the sales team will play with your offer and make you loose time and money. They will also reveal what are the others offers so that you will increase yours. This is an illegal process they are using to push prices up and probably hidden commission with buyers!!! NO NO NO... Read more
Buyer
21st Feb 2020 (4 years ago)
A andrews
Process was quick but very thorough. Agent Abdullah extremely helpful.... Read more
15th Feb 2020 (4 years ago)
Z Abdin-Monium
Vic at Malixons was excellent! Very organised and professional. Thanks for everything guys!... Read more
8th Jan 2020 (5 years ago)
N Sandoval
Efficient and professional yet friendly, first time I have come across an agent like this. They are not pushy and make the whole process easy and stress free. Always answered any questions I had promptly. I can’t think of anything more they could have done. Great work, keep it up!... Read more
5th Dec 2019 (5 years ago)
H Vallejos
Very professional service and very friendly people. I needed to move with my friends very urgently and they helped us find the perfect property. Would definitely recommend them to everyone.... Read more
Tenant
3rd Dec 2019 (5 years ago)
C Maynard
Abdullah was extremely helpful and held out for me in the process of moving home for the first time. He kept in contact with me patiently throughout, and went above and beyond to push for results and that’s exactly what we got. Grateful for all your help!... Read more
22nd Nov 2019 (5 years ago)
Y Khan
Very good customer service and support provided by the staff. The agent (Abdullah) was helpful and understanding. Will recommend them to anyone looking for properties.... Read more
18th Nov 2019 (5 years ago)
J Cox
Recently secured a tenancy for a property in Streatham, with Mohammed acting as our agent. Service was impeccable,; efficient, highly professional and continually friendly. Would highly recommend Malixons and a particular shout out to Mohammed for his great standard of customer service and friendliness.... Read more
Tenant
18th Oct 2019 (5 years ago)
O Browne
Very professional, extremely helpful and always available with the correct information.
We couldn’t be happier with the service we received.... Read more
18th Oct 2019 (5 years ago)
A Silva
It has been a great experience dealing with Abdullah. Even when I was stressed about the process he always kept his calm and tried to reassure me things would eventually go through the best they could... and they did! I will finally be moving in to the house and I couldn’t be happier! Thank you so much for all your patience!... Read more
Buyer
11th Sep 2019 (5 years ago)
Really great at finding tenants.
Sadly when I didn't renew the contract Malixons kept nearly £3000 of my money. It has taken 13 months for the Ombudsman to come to the decision that this branch need to return my funds in full. Yet to receive any form of apology. There are so many decent agencies, my advice would be to choose another.... Read more
Landlord
29th Aug 2019 (5 years ago)
J Bates
Really helpful and friendly estate agents. Responds quickly to any emails or problems! Did everything they could to make sure my partner and I moved into our flat on time, and still very happy in our flat! Very informative too, answered any and all my questions that i fired their way and made me feel completely at ease when viewing properties! Thank you!... Read more
Tenant
25th Aug 2019 (5 years ago)
T chaudry
After being on the market with another agent in the area who were very unhelpful and produced no viewings for my property, I made the change to Malixons, and I'm glad I did. My flat was let within a WEEK by Abdullah who presented me with several offers. Very happy to recommend your letting and your property management... Read more
Landlord
21st Aug 2019 (5 years ago)
P Oduro
I just like to say that Adeel was an absolute pleasure to deal with. He took the time to help with queries that I had and dealt with me in a professional manner. As a Landlord he put my concerns at ease when advising me on the legislations behind the letting process and I learnt things that I was unaware initially. A very polite, friendly and eager to help young man and I would highly recommend anyone to rent with him. Thank you Adeel.... Read more
Landlord
31st Jul 2019 (5 years ago)
J O
I had a very positive experience whilst searching for a new home to rent with Malixons. I was dealing with Adeel who had a fantastic personality and really strived hard to find me a new place to rent. Unfortunately I changed my search to a different location, but nonetheless I will be sure to return to him when I am looking to rent again in the future.... Read more
Tenant
31st Jul 2019 (5 years ago)
K Afriyie
I'm new to Streatham and have been keen on moving to the area as I've been told it's a great place to live and out of the 3 other agents I visited, Adeel was the most exceptional out all, in terms of his mannerism, greeting and just the whole experience with a warm welcome, unfortunately I'm not looking to move just yet but he is definitely the first person I am going to visit closer to when I'm looking to move... Read more
30th Jul 2019 (5 years ago)
D Azulay
I would no have hesitation in recommending Adeel or the firm. Keep up the good work!... Read more
30th Jul 2019 (5 years ago)
K Talks
Amazing staff. Especially Mamby, she has ensured that I find somewhere I am comfortable and happy with.... Read more
31st May 2019 (5 years ago)
A Morley
Friendly and smooth service. Found me a tenant amazingly quickly; deals with any issues promptly and payments are always are on time. Could not recommend more highly.... Read more
Landlord
21st Nov 2018 (6 years ago)
S Investments
Have experience working with many agencies in London. Its been a pleasure working with the team at Malixons. Deal with them regarding property sales and lettings as well as property investments. Great to experience straight-forward, honest and transparent agents. Sam was great at keeping us up to date with whats going on in our transaction each step of the way. Franca from accounts is superb too making sure we are well informed about tenant payments and property works etc.... Read more
20th Nov 2018 (6 years ago)
D Akasha
Very nice people. Thanks for all the help. Excellent service from Mohammed about renting my house. I recommend to others because they are better than some of the big agencies who just want to put in tenants just for commission. This team helps you find best person.... Read more
Landlord
20th Nov 2018 (6 years ago)
S hussain
After I had liaised with 4 other high street estate agents and having a family members property on the market for over 3 months, with lots of time and money wasted, and as i was about to give up, I was referred to Malixons estate agents by a friend.
Within 1 months I had 5 viewings from professional Tenants via Malixons, where I was given the opportunity to actually choose between my family's preferred choice of Tenants. I was given ample time by Malixons to dialog with the new Tenants, to make the flat convenient for them, before their move in date.
The exchange of contracts, keys and fee's was made very easy by Malixons services, which led to a very comfortable move in day. The experience i received from Malixon was of complete professionalism, manners and understanding, from their estate agents, who conduct viewings, to their receptionist, to the general manager, who's advise and assistance was vital in my family achieving this contract.
Two months on and the tenants are still extremely happy, as my family are. All promises that were made were kept, and I could and would advise/refer anyone looking to rent or sell a property, to pop into Malixons like I did and make your life a lot more desirable.
I would like to give a huge thanks to all the Malixons team and staff and Manager, and hope for a continued great relationship in the future.
Mr S.H. Rizvi... Read more
Landlord
19th Nov 2018 (6 years ago)
T Orpin-Massey
Vic was by far the best agent we dealt with during our house hunting process. He was unfailingly helpful and hardworking, and really did go the extra yard. I would have no hesitation in recommending Vic or his firm.... Read more
19th Nov 2018 (6 years ago)
B Warwick
We Instructed Vic at Malixons to market our home in Darcy Road, Norbury. Having had other valuations from various estate agents we decided to go with Malixons. Vic worked hard and was extremely pleasant, found us a buyer and progressed the sale through professionally. We have now exchanged and will be in our new home before Christmas. We definitely made the right choice in instructing Malixons, would certainly recommend them to anyone.
Bob & Joan... Read more
Seller
15th Nov 2018 (6 years ago)
J Bowen
Thank you Vic for all your hard work throughout the process. You have kept us updated from initial offer of purchase to completion, & your chasing of outstanding information & liaison with both sets of solicitors has been invaluable to a successful sale & purchase. We met a number of different estate agents whilst searching for a property to purchase in a London & can honestly say that your level of service far exceeds the others. We have no hesitation in recommending you & would definitely use you again.... Read more
Buyer
3rd Nov 2018 (6 years ago)
S Maqsud
One of our friends recommended Malixons to us and although they are not based in our area, we have used Malixons twice for our rental property in North London. On both occasions they have found us good tenants after having carried out all checks and referencing. They were very accommodating and we were not disadvantaged in terms of viewings even though their staff had to travel quite a distance. They are very knowledgable, approachable and patient with queries, whilst providing professional advice. We would definitely recommend them!... Read more
Landlord
18th Sep 2018 (6 years ago)
I found Malixons very friendly & welcoming. When any issues arose, I found them only to willing to resolve matter in a timely, satisfactory manner. They work to the highest professional standards, and I happily recommend Malixons.... Read more
Tenant
27th Aug 2018 (6 years ago)
B baz
Excellent! Zara is the kindest agent found so far!... Read more
26th Jun 2018 (6 years ago)
F Hyder
If you are looking for an Estate Agents that give you the traditional personal service and professionalism, which I have found lacking with all the other Estate Agents I have rented my property with .... then look no further. I can highly recommend Malixons.... Read more
Landlord
3rd May 2018 (6 years ago)
S M
Thank you for all the help and support you have consistently given me and for always going the extra mile, and treating me with kindness and respect in all our dealings.
You are estate agents of the highest excellence and I am very grateful for all the time you have managed the properties I have lived in.
May God bless you abundantly and prosper you in every way.... Read more
Tenant
3rd May 2018 (6 years ago)
A Omar
I had a very good experience with this agency. Sam did a great job finding me the perfect match despite my hesitancy with using an agent again after previously being messed around and Franca was very helpful in keeping me upto date with the progress of what was going on at every step of the transaction. Zara did a great job of getting the paperwork to me in a timely manner so that I could sign the contract in advance and make the necessary arrangements for a perfect replacement of my current tenancy.... Read more
Tenant
11th Jul 2017 (7 years ago)
B Ishaq
The team in the office are very polite. Offered us tea & coffee when we walked in. They seem to know a lot about the area and were very helpful in giving us real advice opposed to just sales patter. I loved their fancy office as well so will probably contact their interior design team when i come to renovate our next project. Thumbs up from me... Read more
12th May 2017 (7 years ago)
P Chiriac
very helpful staff. great service. they gave good tenants. i recommend to other people... Read more
Landlord
12th May 2017 (7 years ago)
F Oma
i joined on the 0 percent lettings with management offer. First time using this agent and i am very happy. Had my property with two other agents but you managed to find me tenants quicker and better than the previous offer i had from a big fancy cafe style agent. Will recommend to others and if i have any properties available in future i will get in touch with you guys again. keep up the good work... Read more
Landlord
5th Apr 2017 (7 years ago)
S Champion
Please never use this agency. Both myself and my tenants have had an awful time with them. They agree to offers to tempt you in. Currently going through courts to get money back. Easy case to win but very stressful. Lots of other places on the high st. Choose them! 3 of the people giving them 5 star reviews work for them ???? If you’re on Facebook have a look and see people honest experiences of using them.
Response to response from owner: unfortunately your response is factually incorrect. I am under no legal obligation to relet the property through you and am in fact moving back in to the property. You terms and conditions DO NOT state a second year of letting the property as a requisite for the 0% offer.
I can post your replies in which you state that you never entered in to the 0% offer agreement with me even though you then sent 10 monthly invoices with that listed.
In NONE of your communications prior to withholding funds do you mention retracting the 0% offer. I am happy to post those communications going over a 10 month period. A very helpful housing charity finds your actions not only highly problematic but encourages me to go through the courts as it is such an obvious case to win. In fact 10 months in to our 0% offer contract Ms Tevari emailed me to say that the company had to make money. A 0% offer I’m sure on most occasions leads to more business. On this occasion it didn’t as I am returning to my property. That does not give your company the right to suggest that we were never in a 0% agreement or that me moving back in to the property entitles you to a fee.
Therefore your withholding of funds is illegal. I am still awaiting a final response letter from Ms Tevari.
In addition is it not stated that your employees are rating your company in their rating. Google’s terms and conditions state this is not acceptable. To boost your companies ratings by employee ratings shows how you run you’re business.
The court will judge my situation and if am I wrong I will remove this review.
I only wish that I had researched the practices of your company prior to use. There are many many customers who have experienced poor service from yourselves, mainly including withholding of funds. That it a matter of public record. I am a member of a local Streatham group and posted about my experience of Malixons there. Sadly I was not alone in my poor experience.... Read more