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  1. Home
  2. Brunton Residential - Jesmond
Brunton Residential - Jesmond Logo

Brunton Residential - Jesmond

125 St. Georges Terrace, Jesmond, Newcastle Upon Tyne, NE2 2DN
Brunton Residential Jesmond are an estate agent in Newcastle Upon Tyne. They mainly list properties in NE1, NE48 and NE46. Over the last 6 months, they've listed 2 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.

Opening hours

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed
View all details

Brunton Residential - Jesmond Reviews (267)

Have you used this agent?
  1. 96% 5/5 Stars
    96%
  2. 1% 4/5 Stars
    1%
  3. 1% 3/5 Stars
    1%
  4. 0% 2/5 Stars
    0%
  5. 2% 1/5 Stars
    2%
All (267)
Seller (95)
Buyer (41)
Landlord (13)
Tenant (13)
General (105)

M Welton

5/5 Stars
the expertise and professionalism were of an extremely high standard and I would have no hesitation in recommending this friendly and competent company.... Read more
28th Sep 2024 (20 weeks ago)

L Oram

5/5 Stars
Lucy and everyone in the team have been so friendly and helpful. I would recommend this company to anyone!... Read more
17th Sep 2024 (22 weeks ago)

A Jablonska

5/5 Stars
We have recently viewed a house and Lucy showed us around. She was a true professional, explained everything to us and she stayed calm and professional when my husband accidentally triggered the house alarm! Thank you so much Lucy:-)!... Read more
17th Sep 2024 (22 weeks ago)

O Gaygusuz

5/5 Stars
Lucy Flannigan, thank you very much for all your help yesterday (16/09/24), you squeezed us in for a viewing on the day which you didn’t have to and helped me and my wife make up our mind for our house. You where so friendly and amazing and answer all the questions we asked to what we wanted to hear. Thank you so much for having the time to show us around amazing help... Read more
17th Sep 2024 (22 weeks ago)

K Gaughan

5/5 Stars
Thankyou so much to Lucy for the email and for your efficiency and  promptness and first class service. Kind Regards Karen Gaughan... Read more
17th Sep 2024 (22 weeks ago)

R Mcneair

5/5 Stars
Very efficient and gives great one to one experience that makes the moving process such a breeze ??????????... Read more
5th Sep 2024 (24 weeks ago)

V Pagadala

5/5 Stars
I recently rented a house through Sarah Mains, and I want to say a big thank you to Elliot. From the start, he made everything so easy and stress-free. He was always helpful, quick to arrange viewings, and kept me well-informed about the property. His friendly and professional approach really made the whole experience smooth and enjoyable. I’m very grateful for all his help and would highly recommend Elliot to anyone looking to rent.... Read more
Tenant
29th Aug 2024 (25 weeks ago)

D Sitch

5/5 Stars
Andy was as friendly as ever whilst showing me and my partner jasmine around several houses now. We both appreciate his expertise.... Read more
19th Aug 2024 (5 mo. ago)

J Warren

1/5 Stars
Lived with them and had no problems until it came to moving out and they are refusing to return my deposit or even complete checks for them, would avoid!... Read more
Tenant
16th Aug 2024 (6 mo. ago)

F D

1/5 Stars
I spoke to them twice to see the house they gave me an appointment but not once did anyone come to show the house or open the door? I knocked on the door many times.... Read more
13th Aug 2024 (6 mo. ago)

C Bennison

5/5 Stars
Quick, easy and simple process to selling our flat, had viewings and offers within days of it being listed. Very happy with the result.... Read more
Seller
20th Jul 2024 (6 mo. ago)

S Smith

5/5 Stars
Great service. We had lots of viewings and achieved the price we wanted for our house. Lucy couldn’t have been more helpful. Thank you... Read more
Seller
19th Jul 2024 (6 mo. ago)

D Thornton

5/5 Stars
I have been very impressed with Sarah Mains especially Lucy Flannigan in connection with my house sale... Read more
Seller
18th Jul 2024 (6 mo. ago)

M arkless

5/5 Stars
Amazing service from start to finish.... Read more
17th Jul 2024 (7 mo. ago)

S Collinson

5/5 Stars
I have found Lucy to be very helpful ,understanding and very easy to talk to ,nothing is a bother to o her,I can quite happy give her a five star rating,... Read more
17th Jul 2024 (7 mo. ago)

J Prime

5/5 Stars
Lucy and the whole team have been brilliant during the sales process, making the whole thing painless and simple throughout. Professional, courteous and knowledgable. Thanks Lucy and team. Certainly recommend if you're looking for a sales agent... Read more
Seller
17th Jul 2024 (7 mo. ago)

K Larby

5/5 Stars
Great service from Sarah Mains & great communication and help from Lucy . Thank you all so much.... Read more
17th Jul 2024 (7 mo. ago)

D Bryan

5/5 Stars
Fantastic experience had so far in the sale of my house. Lucy, Kelly and Donna have all been excellent... Read more
Seller
17th Jul 2024 (7 mo. ago)

M Frith

5/5 Stars
Lucy from Sarah Mains showed us round one of their properties for sale. She was professional, welcoming and knowledgeable. Although the property wasn't right for us, it was a pleasure to view the property with her and I wouldn't hesitate to book a viewing with Sarah Mains again.... Read more
17th Jul 2024 (7 mo. ago)

C Meek

5/5 Stars
Great service from Sarah mains, speaking to Lucy and Lauren, who have guided me though all my fault sale, would 100% recommend!... Read more
Seller
17th Jul 2024 (7 mo. ago)

A johnson

5/5 Stars
5 Stars Plus! An absolutely outstanding service from start to finish! Everyone I have dealt with at Sarah Mains have been exceptional; polite; prompt and professional. Special thanks to Lucy Flannigan for keeping me up to date with all the viewings; timings and information who made a very stressful time very easy!. Highly recommended! Five Stars!!... Read more
17th Jul 2024 (7 mo. ago)

M Nellis

5/5 Stars
A very big thank you to Donna for her care and patience whilst I was dealing with the sale of my granddaughters house ( abbey ) wouldn't hesitate to recommend sarah mains.... Read more
Seller
21st Jun 2024 (7 mo. ago)

J Young

5/5 Stars
Reliable and efficient service from the beginning to the end of the house selling process. Everyone that works at Sarah mains that I had contact with were professional and helpful. I can’t recommend Sarah mains highly enough and wouldn’t hesitate to use again.... Read more
Seller
6th Jun 2024 (8 mo. ago)

D Ozturk

5/5 Stars
Thank you so much for your great service. Finally a homeowner thanks to you.... Read more
Buyer
3rd Jun 2024 (8 mo. ago)

C Lokes

5/5 Stars
Thoroughly impressed with the top quality communication. Lauren was a particular credit to the team!... Read more
16th May 2024 (9 mo. ago)

W Tweddle

5/5 Stars
Lucy Flannigan very helpfully arranged for a viewing of a property that turned out to be perfect for us. We then made an offer and it was subsequently accepted. I would definitely recommend this estate agent to others.... Read more
Buyer
13th May 2024 (9 mo. ago)

UKPOST

5/5 Stars
Eexcellent services and professional advise provided for the rental of the property... Read more
Landlord
25th Apr 2024 (9 mo. ago)

D Stabler

5/5 Stars
Scott keeps me informed, responds to queries in a timely manner.... Read more
25th Apr 2024 (9 mo. ago)

S Wheaton

5/5 Stars
Scott has been brilliant, from my initial discussion about the property, listening to his advice, through to the photos and video, a fully professional service.... Read more
25th Apr 2024 (9 mo. ago)

L Chapman

5/5 Stars
Really Recommend Sarah mains, extremely happy with the service provided by Elliot Scott who has helped me and my partner get our first home together! Really quick and efficient and has made our move so easy and stress free!... Read more
Buyer
16th Apr 2024 (10 mo. ago)

M balestra

5/5 Stars
Excellent service from start to finish, within the first two weeks of putting my flat on the market, I had more than 10 viewings amd was able to find a buyer. Jane from sales progression was very helpful and helped with selling most of my furniture to the new buyer.... Read more
Seller
13th Apr 2024 (10 mo. ago)

I Gerasimidis

5/5 Stars
Graham was fantastic showing us around a property we viewed last weekend. He was knowledgeable, approachable, and his willingness to assist us not only during the viewing but also in addressing follow-up questions could make a big difference in our home-buying journey.. A good real estate agent can indeed make the process of searching for a house significantly smoother and more enjoyable.... Read more
Buyer
8th Apr 2024 (10 mo. ago)

C Dixon

5/5 Stars
The team at Sarah Mains I’ve found to be very helpful, friendly and knowledgeable and have been a great support to me as a new landlord.... Read more
Landlord
2nd Apr 2024 (10 mo. ago)

P B

5/5 Stars
I can't recommend Sarah Mains highly enough. Although still in my property selling/buying journey, all of the staff have been so professional throughout. Lucy has continued to check in with me on a regular basis, offering kind words of support and encouragement and with a genuine interest in everything going on. Would thoroughly recommend!... Read more
Seller
26th Mar 2024 (10 mo. ago)

N Douglas

5/5 Stars
Andrew Boreland was fantastic in selling my apartment. Sold promptly and kept me updated with how the sale was progressing.... Read more
Seller
25th Mar 2024 (10 mo. ago)

J Sams

5/5 Stars
I was very worried about renting out my house and what to expect but Scott and the rental team have been absolutely brilliant throughout. Possible tenants were found very quickly and shortlisted and chosen without fuss. I’ve been kept up to date with developments at every stage so always felt in control. I’d recommend in a heartbeat.... Read more
Landlord
23rd Mar 2024 (10 mo. ago)

J Greenwood

5/5 Stars
The team at Sarah mains were fast and efficient at securing a new tenant for my property and also dealing with the maintenance issues. No complaints from me. I would recommend to any landlord looking for a reliable lettings agent.... Read more
Landlord
21st Mar 2024 (10 mo. ago)

F Masse

5/5 Stars
I use Sarah Mains as letting agent to let out a house of mine. So far they have been fantastic. Professional and responsive. And Scott has been able to answer all questions and queries as needed. Would recommend.... Read more
Landlord
21st Mar 2024 (10 mo. ago)

S Singh

5/5 Stars
As always Scott provided a A* service... Read more
20th Mar 2024 (10 mo. ago)

G MORKUNAITE

5/5 Stars
I couldn't be happier with the service we have received from Sarah Mains Staff throughout the whole process! The staff that me and my partner came across were friendly, polite, professional and super quick to respond. The whole process was smooth from start to finish. A special mention to Elliot Scott who was our main contact during our letting process. Elliot was brilliant from the first call - it was never too many questions or too many emails for him(and I got in touch quite a few times!). Elliot was helpful and explained step by step - few weeks later - we are moving into the property this Friday! Nothing but good reviews and reccomendations from us! Thank you!... Read more
Tenant
20th Mar 2024 (10 mo. ago)

C Grace

5/5 Stars
Very useful information from Lucy. Thanks for being so helpful.... Read more
19th Mar 2024 (10 mo. ago)

N Porthouse

5/5 Stars
Scott Thomas was incredibly professional, direct and reasonable when it came to renting my home. This made the process flow very easily and without worry. I would highly recommend Sarah Mains Lettings and to Scott’s expertise within there rental team. Thank you... Read more
Landlord
15th Mar 2024 (11 mo. ago)

J Randles

5/5 Stars
They were great, sold my mums house in less than 2 weeks. everyone is very helpful, especially Andrew Boreland.... Read more
Seller
5th Mar 2024 (11 mo. ago)

J Schofield

5/5 Stars
Sold my flat with Sarah mains. From start to finish they were amazing. The initial valuation was more professional and comprehensive than any other estate agent I had spoken to. All the viewings were organised and conducted really well. The sale did take longer than expected but only due to an issue with the initial buyer. Kelly and Donna especially were spot on and managed to keep me calm throughout the process!... Read more
Seller
4th Mar 2024 (11 mo. ago)

K GIBSON

5/5 Stars
Have used Sarah Mains on more than one occasion over the years. Always go back to them because they are always professional, prompt to answer queries, offer good advice for marketing options, and kept me informed at each stage of the sale. Huge thank you on this occasion to Donna Bell at Jesmond branch for her patience and support in closing our sale.... Read more
Seller
24th Feb 2024 (11 mo. ago)

M Venn-Wycherley

5/5 Stars
Excellent from start to finish, easily contactable and helpful throughout. Can only recommend!... Read more
15th Feb 2024 (1 year ago)

A Z-H

5/5 Stars
Went to a Sarah Mains viewing and Andrew is the first agent I've encountered who was on time, knew my name, could answer any of the questions I had about the property, and generally be helpful and attentive. Thank you!... Read more
8th Feb 2024 (1 year ago)

G Game

2/5 Stars
I don't know why letting agents use this company. To even ask the simplest of questions cos the details are not on the website they ask people to send their credit report. I don't think anyone wants to do that if it's just to ask something before you want to even know if u want to view this place after knowing that information u seek. Absolutely horrible. I understand if it was after you want to view the property but before that to ask a question!? Absolute joke and abuse to have people's details. U don't even know if they sell your details or their t&C... Read more
6th Feb 2024 (1 year ago)

N Reinhardt

5/5 Stars
Sarah Mains, and especially Kelly and Donna, have been outstanding in navigating me through the sales process in a complex context. They have been supportive and precise and always truly friendly. Thank you!... Read more
Seller
6th Feb 2024 (1 year ago)

E Bain

5/5 Stars
I would like to just start of by saying how amazing Elliot has been with helping me and my partner moving into our new home, we have been amazed by how Welcoming he is and how well the communication is! We are so so happy and cannot express the amount of appreciation we have for Elliot, thank you so much... Read more
Tenant
2nd Feb 2024 (1 year ago)

L Etherington

5/5 Stars
We've recently bought and sold through Sarah Mains and had a brilliant experience dealing with the team throughout the process. A special shout out MUST go to Donna Bell in the Sales Progression team. She was simply a pleasure to deal with and very swift, personable and professional, even when things got a little sticky during a particularly long process. Thank you Donna, you're a credit to the company and we're so glad we had you on the other end of the phone!... Read more
Seller
28th Nov 2023 (1 year ago)

R RKU

1/5 Stars
Possibly the worst estate agent in the whole of my landlord experience. Slow and inexperienced staff. Avoid at all costs. I am taking them to Property ombudsman service so that will tell you what you need to know........ Read more
Landlord
14th Nov 2023 (1 year ago)

L Currie

5/5 Stars
Donna was great throughout the whole process. As a first time buyer it can be a daunting experience at times with a lot of questions to ask. Donna was always on hand to advise and felt very supported throughout. Would highly recommend!... Read more
Buyer
20th Oct 2023 (1 year ago)

L Robson

5/5 Stars
Highly recommend Sarah mains Jesmond branch. Donna B from the sales progression team has been incredible, she has proven to be knowledgeable regarding this industry - our many queries were answered effortlessly and promptly, supporting us throughout the entire process whilst putting us at ease. In general a friendly, kind, professional person who made the whole experience pleasant, thank you very much for all of your hard work and support it wouldn't have been possible without you. Kelly also made an incredible first impression of the company, her positive energy was infectious and her customer service was excellent, amazing team!... Read more
12th Oct 2023 (1 year ago)

wils0n1995

5/5 Stars
Donna and the whole Sarah Mains team have been fantastic dealing with our house sale. Couldn’t recommend them enough! Been fantastic from start to finish.... Read more
Seller
6th Oct 2023 (1 year ago)

P Bell

5/5 Stars
Great service from start to finish, Donna was a calm guiding light through a very long and bumpy sale. Would definitely recommend.... Read more
Seller
29th Sep 2023 (1 year ago)

H Lisgo

5/5 Stars
I couldn't speak more highly of the support and communication of staff at Sarah Mains, particularly Kelly and Donna who worked with me through two abortive purchase offers before finally getting the sale over the finish line. It has felt like a very long journey to get this sale completed, but I am so appreciative to the team who stuck with me to get this done!... Read more
Seller
29th Sep 2023 (1 year ago)

J Flower

5/5 Stars
Jane and all the team at Sarah Mains were fantastic - our house sale could not have gone more smoothly and they kept us up to date every step of the way, giving excellent advice and support whenever we needed it. Highly recommend.... Read more
Seller
26th Sep 2023 (1 year ago)

S Clasper

5/5 Stars
Excellent service from Donna and Kelly in selling my property. When the sale collapased they got it straight back on the market and sold the same day. Alway there to help and fast to respond to any enquiries. Thank you.... Read more
Seller
5th Sep 2023 (1 year ago)

S Bilbrough

5/5 Stars
Just wanted to thank Andrew boreland whose advice today was amazing. I could not believe how quick he spotted an issue and gave us options to address it. He is a credit to Sarah mains!... Read more
26th Aug 2023 (1 year ago)

N potts

5/5 Stars
Had an amazing experience with Donna, and we weren’t even her instructed clients! Donna was dealing with our purchase, and did more to move our completion date along than my chosen, awful estate agent. Spoke to Donna almost every other day for 8mth and she was fantastic, chasing our entire chain to get us exchanged and moved on the same day. Thank you Donna... Read more
Buyer
7th Aug 2023 (1 year ago)

P Ackroyd

5/5 Stars
Donna Bell - Big shout to Donna for excellent service from start to finish. In a time when I was dealing with some pretty incompetent solicitors Donna was always on hand to help. Her advice was always available, accurate and helpful. She never missed a call, never failed to follow on something and always delivered on her word. At the same time she was friendly, courteous and reliable. Thank you Donna, really appreciated a high quality of service.... Read more
2nd Aug 2023 (1 year ago)

A Vi

5/5 Stars
I just want to give a big thanks to Elliot Scott of Sarah Mains for the assistance althroughout the process of renting a property. He even spared us time to view the house in a very short notice. All the best mate, Cheers.... Read more
Tenant
20th May 2023 (1 year ago)

V curry

5/5 Stars
Donna was really helpful when we were buying our home 6 months ago. Thanks again... Read more
Buyer
17th May 2023 (1 year ago)

Donna

5/5 Stars
Chloe has been exceptional, friendly, proactive and demonstrably good at her job. Having rented across the UK over the years I can say this is not standard and Chloe stands out. It is very refreshing to be looked after as a tenant as well as a buyer or seller, thank you!... Read more
Tenant
17th Apr 2023 (1 year ago)

L Lok

5/5 Stars
I am very happy to meet a very responsible agent ?Elliot Scott ?for the first time, who is very responsible and helps me, so that I can rent a house smoothly... Read more
Tenant
5th Apr 2023 (1 year ago)

D Mulhern

5/5 Stars
I have recently completed on a property purchase from Sara Main, this was handled by Donna Bell. The process had its difficulties and delays but none of this was Sara Mains fault. It was the lending and legal process. Infact, Donna has been absolutely brilliant in helping both the seller and myself get this deal over the line. She went above and beyond to help us. Her communication and drive was excellent. I would go as far as saying this deal may not have completed without her. I will happily use Sara Main again for further purchases and sales. Damian... Read more
Buyer
28th Mar 2023 (1 year ago)

A Yousaf

5/5 Stars
I had an excellent experience with the Sarah Mains Jesmond team. I would like to thank @Donna Bell (sales progression team) who had been brilliant.... Read more
26th Feb 2023 (1 year ago)

S Richardson

5/5 Stars
Donna Bell was so helpful and patient throughout the course of my purchase, I was a first time buyer who wasn't always sure of the process and Donna was always on the end of the phone with advice and guidance. It would have been a lot more difficult without her help and can't thank her enough.... Read more
Buyer
25th Feb 2023 (1 year ago)

J Rahmani

5/5 Stars
Donna has been so helpful throughout the whole process. She is very professional and has reacted efficiently to any query we had. We couldn't recommend Sarah Mains more. Thank you... Read more
24th Feb 2023 (1 year ago)

P Little

3/5 Stars
First impression not good. Left message asking for my call to be e returned. No response. I then telephoned again.... Read more
18th Feb 2023 (1 year ago)

A Harrison

5/5 Stars
I would like to thank Susan and Graham from Sarah Mains Residential for their help and professional service that they have provided during the sales process for my property.... Read more
Seller
19th Dec 2022 (2 years ago)

L Newton

5/5 Stars
Sarah Mains have been a pleasure to work with. The photos and videos they did of my house were absolutely stunning, I’m so happy with how they turned out. The office is also very friendly to contact, Andrew and Donna can never do enough for me and they are both genuinely nice people, I would definitely go to sarah mains again on my next move whenever that may be. I am a little late writing this as i don’t have access to my Googlemail account and using a friends. Thanks again Sarah Mains! -Alexandra Pellegrino (not Lou Newton)... Read more
Seller
18th Dec 2022 (2 years ago)

C Xie

5/5 Stars
I used Sarahmain before and kept a good contact and relationship with them. Scott is really helpful and very supportive for any query we had. Strongly recommend!... Read more
16th Dec 2022 (2 years ago)

P Mathison

5/5 Stars
Susan has been great throughout the sale so far - thankyou !... Read more
Seller
13th Dec 2022 (2 years ago)

J Brooke

5/5 Stars
I changed letting agents because my previous agents were a large national company and I though the service was poor. I have found all the staff at Sarah Mains helpful and conscientious. ( they always ring back) My flat was let within three days of going on the market. Thank you Scott, Elliot, Heidi and the rest of the staff at Sarah Mains.... Read more
Landlord
12th Dec 2022 (2 years ago)

M Simmons

5/5 Stars
Rented via Sarah Mains for 1 year. Any maintenance problems were quickly addressed by Phil Hunt and then acted upon. Would recommend renting with them.... Read more
Tenant
26th Sep 2022 (2 years ago)

D Marchbanks

1/5 Stars
Robbers. Beware... Read more
21st Sep 2022 (2 years ago)

E Hann

5/5 Stars
We completed today and must say the service from Sarah Mains has been spot on from start to finish. Totally modern, thoroughly embracing technology which is essential but, equally important, providing a level of service that is all-too-often hard to find these days. You feel properly "owned" and valued by one of the team at each stage of the process. Special thanks to Rachael, Andrew, Kelly and Donna in this regard but, really, thanks to every one of the team for their part in making a very stressful time go particularly well.... Read more
24th Aug 2022 (2 years ago)

P Dobson

5/5 Stars
Just browsing... Read more
20th Aug 2022 (2 years ago)

A Seiki

5/5 Stars
I called Sarah Mains to check out a property I was interested in, but instead I was sent to voice mail and they promised to call me back. And they did, even if it was to inform me that the property was already rented out. I know that replying back is just a simple expectation, but nonetheless I'd like to make my efforts to applaud for that after I was treated with no replies several times from other agencies.... Read more
9th Aug 2022 (2 years ago)

S Hewison

5/5 Stars
Our second excellent experience with Sarah Mains. Having used them to sell our previous property we wanted them back again and their level of service delivery was top drawer. This time our agent/valued was Rachel Cromwell and she was a joy to deal with. She set up a WhatsApp group with herself, me and my wife and kept us constantly updated throughout the selling process m. Another great video and fabulous photography helped us get considerably higher than the asking price for our property. We came back into Kelly Docherty’s care after the sale was agreed and again, as previously, Kelly was also a joy to deal with. She kept us in the picture throughout the sale transaction and is always friendly and positive. Another great experience dealing with Sarah Mains and can’t recommend them highly enough.... Read more
Seller
18th Jul 2022 (2 years ago)

C McDonald

5/5 Stars
Donna was fantastic to deal with. Wasn't easy with difficult sellers and for all the purchase for us didn't go through I would highly recommend as you are in safe hands with Donna.... Read more
Buyer
8th Jul 2022 (2 years ago)

P Mcconville

4/5 Stars
This was my first dealings with an estate agent in 7 years after a disastrous dealing with another agent, what a contrast! Sarah Mains staff all professional from first contact and visit from Rachel who was friendly, experienced and knowledgeable, put me at ease immediately. Amanda took amazing photographs and Donna kept me grounded with her calming influence. Highly recommended for anyone wanting the best an agent can offer!... Read more
25th Jun 2022 (2 years ago)

N Coulthard

5/5 Stars
Thank you all for helping with the sale of my flat! I have communicated with lovely staff across the board but big thanks for Rachael and Donna for being so helpful and making the process feel personal.... Read more
Seller
26th Apr 2022 (2 years ago)

J Browne

5/5 Stars
After such a lacklustre experience with another agent, Sarah Mains restored my faith in customer service. From my initial meeting with Amy who valued my property she reassured me with her professionalism, knowledge and advice. Every step of the selling process was seamless! Max blew me away with his photography and drone skills. My property was instantly elevated to its maximum potential! Donna was excellent in keeping me up to date, advising of next steps and timescales. I have never been so at ease with what is usually a very stressful time. I was surprised by how little involvement I had in the whole process as Donna clearly had everything under control. Sarah Mains will definitely be my ‘go to’ agents in the future. Thank you so much x... Read more
Seller
25th Feb 2022 (2 years ago)

H Callender

5/5 Stars
These guys Elliot & Scott were very helpful throughout the application process to let a lovely flat, definitely recommend looking there first for rental & buying, moreso than some others especially as a student.... Read more
12th Jan 2022 (3 years ago)

Y Lee

5/5 Stars
I was a tenant for 2 years in a property managed by Sarah Mains. Very professional service never had any major issues. Highly recommend.... Read more
Tenant
19th Dec 2021 (3 years ago)

R JDB

5/5 Stars
Highly thorough, professional and able to offer sage, realistic and well-supported advice. Also, a superb commitment to customer service.... Read more
22nd Nov 2021 (3 years ago)

D Dowson

5/5 Stars
Sold my property with Sarah Mains November 21. All processes were swift, communication was good and the costs were highly competitive. I would highly recommend Sarah Mains and would definitely use them again.... Read more
Seller
22nd Nov 2021 (3 years ago)

J Rogers

5/5 Stars
Must admit I tried another Estate Agent first without much luck, just got the feeling they were not committed 100%. I changed to Sarah Mains, I contacted Wendy at the Osborne Rd branch and after a short fact finding chat the wheels were set in motion. First a very nice gentleman visited my home to take photographs, these are essential to show of your home at its best,(they were so good I nearly changed my mind about selling ????). They went straight onto the website and within 2 weeks my house was sold. There are several people involved in different stages of the sale who kept me informed as to what was happening and I thank you all very much for making it seem so easy. They even phoned me after my move to see if I had settled in ok ???? Very professional set up, highly recommended.... Read more
Seller
26th Oct 2021 (3 years ago)

O walk

5/5 Stars
i would like to say a big thankyou to all the staff at Sarah mains especially Megan and Amie who worked there socks off getting my house on the market and sold within 48 hours i have no hesitation in recommending Sarah mains to anyone thinking of selling or buying a property. My house sale has now completed the team at Jesmond have been outstanding Donna who was dealing with my sale especially if I were to sell again Sarah mains is the only estate agent that I would use.... Read more
Seller
23rd Oct 2021 (3 years ago)

V Corker

5/5 Stars
From my initial phone call with Megan Adams, I knew I had made the right choice choosing to sell with Sarah Mains. Megan is so thorough, super efficient, helpful, genuinely interested in me as a person and my requirements, but most of all, very friendly and professional. Any questions I have had, have been answered immediately or if that wasn't possible, within a few hours. The standard of photos were exceptional in my opinion and gave a true representation of my home. Megan has kept in contact with me regularly and as my home is sold subject to contract, she is ensuring that the sale is going to be completed in the time frame by keeping in touch with both parties. I have recommended Sarah Mains to friends based on the exceptional service that I have received, value for money and for having the most stress and hassle free sale.... Read more
Seller
8th Oct 2021 (3 years ago)

R Collier

5/5 Stars
Scott was professional and extremely helpful and efficient. I ended up not proceeding as the property wasn't the best match for me, however Scott was a pleasure to deal with and is a credit to the company.... Read more
4th Sep 2021 (3 years ago)

N McGowan

5/5 Stars
Superb, informative, caring customer service from everyone we had contact with. Alison and Megan in particular were brilliantly helpful - thank you!... Read more
1st Sep 2021 (3 years ago)

H Wood

5/5 Stars
First of all I would like to thank Amy of Sarah Mains, Jesmond Offiice, on her professionalism while valuing the two properties we wanted to sell and arranging photography and brochures to a high quality. Especially a big thank you to Megan and Donna. Megan for the negotiations. arranging viewings and achieving full market value. Donna for all the follow up, liaising with our buyers, our buyers solicitors and ourselves and that has been no easy task. Throughout the whole process from the properties going on the market to completion they were a pleasure to deal with. We always got an immediate response to emails and returning calls which is novel these days. During this time they were professional, understanding, resourceful and so very helpful and always cheerful. I can’t sing their praises enough. They are a cut above any where else.... Read more
Seller
26th Aug 2021 (3 years ago)

S Kane

5/5 Stars
We recently completed on our house move and Donna Bell at Sarah Mains was our point of contact throughout the purchase. She was an absolute pleasure to deal with from start to finish, and made such a stressful situation, that little bit easier. She kept us informed at every stage and helped us to chase solicitors along the way. No question or problem was an issue for Donna. She always returned calls and was an excellent middle man between ourselves and our seller. I could not recommend her enough and if we ever choose to sell, we wouldn't hesitate to use Sarah Mains to represent us. Thank you so much!... Read more
Buyer
12th Aug 2021 (3 years ago)

S Moore

5/5 Stars
We highly recommend Sarah Mains. They are extremely professional and efficient and made the stressful process of selling our house much easier. The staff answer emails and phone calls straight away and are always one step ahead. Thank you very much you are a great team!!... Read more
Seller
3rd Aug 2021 (3 years ago)

S Foley

5/5 Stars
This was my first experience of dealing with Sarah Mains Ltd and they have been the ultimate professionals...and have offered friendly and helpful service.... Read more
28th Jul 2021 (3 years ago)

L Young

5/5 Stars
We recently had an offer accepted on a property to are buying via Sarah Mains. Megan our sales representative has been fantastic. Always quick to respond and communicated well between the seller and ourselves. Highly recommend.... Read more
Buyer
6th Jul 2021 (3 years ago)

X G.

5/5 Stars
We had a great experience selling our house through Sarahmains and we are especially impressed with the professionalism of Megan Adams who has been our sales negotiator from Newcastle branch. She has been super efficient and helpful, providing us with quick responses, regular check in and professional advices. We had our offers within a day and sold our house within a week. We want to thank Megan and also our valuer Amie who has been great too! :)... Read more
Seller
24th Jun 2021 (3 years ago)

C Campbell

5/5 Stars
Megan has been wonderful throughout the selling process. Very patient, attentive and professional. Thank you.... Read more
Seller
17th May 2021 (3 years ago)

R Hibbard

5/5 Stars
Sarah Mains estate agents have been amazing! As a buyer I have found their communication to be great, from arranging viewings, discussing properties and proceeding with sales. Megan has been especially helpful and has always been happy to answer any questions and help us with advice in any way she can!... Read more
Buyer
11th May 2021 (3 years ago)

C Heminsley

5/5 Stars
We have just bought our first house through Sarah Mains and cannot fault the service that Donna Bell (Jesmond Office) provided from start to finish. Donna was always available to take our calls or respond to emails within a matter of hours and was so helpful in sorting out any issues that were holding up the sale. We were very impressed with the service provided, thank you for making the process so smooth for us!... Read more
Buyer
10th May 2021 (3 years ago)

A Wade

5/5 Stars
Great service and vey helpful... Read more
7th May 2021 (3 years ago)

R Aaron

5/5 Stars
We found the staff to be very professional, understanding, helpful. And Could not fault the way they handled selling our property, especially Megan she was great. Thanks Bob Aaron... Read more
Seller
3rd May 2021 (3 years ago)

D Laidlow

5/5 Stars
Very impressed with level of communication. We were always contacted by email,or phone to advise us of viewings or offers. We would particularly like to thank Megan Adams for her professional approach and her negotiating skills to secure us a successful outcome. We were also impressed with Amie Lynch who valued our property. Both ladies are a credit to Sarah Mains.... Read more
Seller
29th Apr 2021 (3 years ago)

P Huddleston

5/5 Stars
I cannot fault this agency. From my valuation with Claire Wharton and amazing photography from Amanda, then throughout the sale, they have been hugely professional but must importantly very personable and caring in their whole approach. A massive thank you to Donna Bell from the sales progression team who is a credit to this company. She has been consistently on the ball and always updating me and keeping me calm through a very emotional house move. I have never had such a hassle free and easy sale before. Will always recommend Sarah Mains for selling and buying.... Read more
Seller
22nd Apr 2021 (3 years ago)

S McMullen

5/5 Stars
This the second time i have used SMR LTD for property sale purposes. They are a truly professional team and we would not hesitate in recommending their services. Beginning with initial first visit by Amie Lynch (sales survey) moving onto Megan Adams (sales negotiator )and finally to Donna Bell (sales progression & hand-over) all three women were courteous and helpful in all areas ,they were always available and willing to address any questions we may have had, they made the selling process easy and we would just like to pass on our sincere thanks to you all it has been a pleasure to have met you all and best wishes for the future . Steve & Sue McMullen... Read more
Seller
14th Apr 2021 (3 years ago)

J Turner

5/5 Stars
We had an offer on our house within 3 weeks of putting it up for sale with the Jesmond office. Amie meagan and Donna were brilliant very helpfull they could not have done more ,we would highly recommend them all.... Read more
Seller
13th Apr 2021 (3 years ago)

J Nacef

5/5 Stars
Very good experience with my first buy. Donna has been more than perfect, very patient with me and really helpful. Very good communication from the team. Thank you very much!... Read more
Buyer
7th Apr 2021 (3 years ago)

A craik

5/5 Stars
I have experienced a really great service from the Sarah Mains team when selling my house. Really good communication and efficient process. Amie, Donna and the rest of the team are clearly very competent.... Read more
Seller
18th Mar 2021 (3 years ago)

R Elliott

5/5 Stars
Very professional. Good communication. Friendly and helpful staff. Would recommend.... Read more
9th Mar 2021 (3 years ago)

E D

5/5 Stars
We have had a really positive experience working with Megan Adams from the Sales Negotiation team. She has been so approachable and helpful throughout, responding quickly to phone calls/emails and answering our questions in a polite and professional manner. Thank you!... Read more
25th Jan 2021 (4 years ago)

C Patterson

5/5 Stars
Very friendly and professional from the offset, would highly recommend.... Read more
3rd Dec 2020 (4 years ago)

J Forster

5/5 Stars
Amie Lynch came out to view my property and also show me around another property. She was punctual, professional and a pleasure to deal with. Her knowledge of the area and market filled me with confidence and put me at ease straight away. Amie responds to emails quickly and has been in regular communication at each stage of the proceedings so far. I could not recommend Amie or Sarah Mains highly enough.... Read more
1st Dec 2020 (4 years ago)

A C

5/5 Stars
I have used Sarah Mains on two occasions and found them to be very professional and efficient. I switched to Sarah Mains after poor experiences with another agents and although they may not be the cheapest, it is worth it for the extra quality and peace of mind during a stressful process. Highly recommended.... Read more
25th Nov 2020 (4 years ago)

R Hume

5/5 Stars
Sarah Mains have been fantastic throughout the sale of our house. Both Megan and Susan have been responsive, professional and supportive at every stage of the process. They have answered all of our questions quickly and have given clear and considered advice when we have needed it. We would very highly recommend them!... Read more
Seller
18th Nov 2020 (4 years ago)

P Young

5/5 Stars
We are still in the process as house is sold STC To date the staff we have dealt with could not have been more helpful. Megan Adams has guided us in a most professional manner. Hopefully this standard will be maintained as we progress through the selling process. We would definitely recommend Sarah Mains.... Read more
Seller
17th Nov 2020 (4 years ago)

L Ferrell

5/5 Stars
My partner and I have had a very positive experience renting a flat through Sarah Mains. They have been very responsive to emails and have gone above and beyond.... Read more
Tenant
12th Oct 2020 (4 years ago)

Z Hamedee101

1/5 Stars
Megan do not know what is she doing.... Read more
10th Oct 2020 (4 years ago)

W Rahman

1/5 Stars
spoke to Megan today wasn't happy about the service not polite at all.... Read more
5th Oct 2020 (4 years ago)

V Fish

5/5 Stars
Extremely professional and responsive. Despite these challenging times communication was excellent and the whole service smooth from beginning to end.... Read more
2nd Aug 2020 (4 years ago)

P Grant

5/5 Stars
The service we are receiving from Sarah Mains Residential is second to none. We were a few weeks from completion and our buyer lost his buyer! Megan @ Sarah Mains was so pro active and positive and had appointments for viewers through the door in a matter of hours and an offer was accepted within 3 days of being back up! Megan is in touch on a regular basis and the attention we get gives us the confidence and the reassurance we chose the right Estate Agency for the job.... Read more
Seller
17th Jul 2020 (4 years ago)

H Lumley

5/5 Stars
We sold 2 properties through Sarah Mains - Fine and Country. Viewings were arranged quickly and efficiently and both properties sold within a week. Susan Richards kept us updated throughout the initial process. Michelle Mutch then took over the sales processing. She was in regular contact with ourselves and solicitors. We never had to chase her for information and was very proactive in her approach and very well informed. Great service from beginning to end. Would definitely recommend.... Read more
Seller
12th Mar 2020 (4 years ago)

Hollie

5/5 Stars
Helen was helpful, professional and friendly and quick!! Definitely recommend!!... Read more
12th Mar 2020 (4 years ago)

T Dawson

5/5 Stars
Dealt with the staff in both the Whickham and Jesmond offices and couldn’t have met a nicer set of people. Very professional service from start to finish, we were always kept fully up to date. Highly recommend Sarah Mains Estate Agents.... Read more
26th Feb 2020 (4 years ago)

V Y

5/5 Stars
I would like to thank Amie Lynch who is a valuer for Sarah Mains who took much care and time in valuing the sale of our flat in Heaton and took great images to promote the sale which I was impressed with. The flat was sold in 2 weeks and that was fantastic! The whole team have been great throughout the process and a big thank you to you all.... Read more
Seller
25th Feb 2020 (4 years ago)

C Noble

5/5 Stars
Great team, Very helpful throughout the process. Helen played a vital part in getting the sale done for both parties. Much appreciated.... Read more
Seller
13th Feb 2020 (5 years ago)

D Rourke

5/5 Stars
What a first class and professional service I have received from sarah mains. I was assisted with the very quick sale by both Helen knight and Helen Lane, both very friendly and always on hand for advice and assistance. Thank you very much... Read more
Seller
31st Jan 2020 (5 years ago)

J Price

5/5 Stars
We would like to leave a review for Helen Knight from the Jesmond branch of Sarah Mains. Helen has been extremely helpful and efficient in assisting us with our recent house sale. Helen is friendly and very personable, and it has been reassuring to have had such a reliable and efficient team through Sarah Mains estate agents. Many thank!... Read more
Seller
16th Jan 2020 (5 years ago)

N Wakenshaw

5/5 Stars
Fab service great staff... Read more
10th Dec 2019 (5 years ago)

L Crichton

5/5 Stars
Absolutely fantastic experience dealing Sarah and the rest of the team at this branch made everything so easy would 100% recommend.... Read more
16th Nov 2019 (5 years ago)

S stephenson

5/5 Stars
Helen Knight was brilliant from our first viewing right through to completion nothing was too much trouble she even arranged it so that our fireplace company could get access to survey for our new log burner ahead of our moving in date so we could be organised 8n time for christmas, she was a pleasure to deal with and is an asset to your company, very professional with a lovely friendly approach, would definatley recommend. Thanks Again Stephanie & Paul Stephenson... Read more
Buyer
16th Nov 2019 (5 years ago)

K Bendelow

5/5 Stars
A great agent that I have used many times. Having experienced working with other estate agents I would rate Sarah Mains above anyone else. Their initial valuation was good and sales team also very friendly and willing to help when asked to do so. If I had any problems I just had to call. If I had to be picky and say one thing that could be improved that would be communicating developments as soon as they happen to appease anxious sellers. I found myself having to chase things up a couple of times, but to be fair I am pretty impatient! All in all, a great team and I would definitely use their services again.... Read more
Seller
31st Oct 2019 (5 years ago)

P clan

5/5 Stars
Just a quick review regarding a property I am looking at purchasing and also the great help that Helen Knight has provided me with. The process of dealing with a purchase of the property was made so much easier with Helens help, she has been very patient with me and explained each step very clearly for me. Overall my experience with Helen has been fantastic and would definitely recommend her if anyone needed help. Thank you very much Helen it is very much appreciated.... Read more
Buyer
4th Oct 2019 (5 years ago)

G Lees

5/5 Stars
Helen Knight has been fantastic, from my first email she has been extremely helpful, she kept me informed and any questions I had was never an issue. As a first time buyer this was scary and I was nervous but when she phoned and told me my offer had been accepted it was the best feeling and Helen was so happy and excited for me too. Massive thank you and i highly recommended this estate agents. Gina... Read more
Buyer
3rd Aug 2019 (5 years ago)

Georgia

5/5 Stars
I have recently been in contact with Sarah Mains whilst buying my first home. The engagement with them was perfect from the start, initially I dealt with Helen who was perfect in everyway. She ensured my partner and I were comfortable and happy throughout the entire process and gave us guidance where needed. Would totally recommend!... Read more
Buyer
22nd Jul 2019 (5 years ago)

J O'Brien

5/5 Stars
All the staff who have helped with the sale of our house have been enthusiastic and eager to assist. Helen Knight has been our main negotiator and has supported and advised us through the process. It is almost 30years since we last moved house and we were feeling nervous however the guidance we received was very reassuring Thank you to Helen and all the team Pat and Janet O'Brien... Read more
Seller
16th Jul 2019 (5 years ago)

N Gany

5/5 Stars
Absaloutley delighted to have met with Helen Knight from Sarah Mains residential. As a first time buyer really excited, but also very naive when making such a purchase. Felt comfortable from the first minute with Helen and never looked back. Always available through viewings or calls, and step by step emails to keep myself and my partner in the loop. She is an excellent person and I wish Helen Knight lots of success. Regards, Nadeem Gany... Read more
Buyer
1st Jul 2019 (5 years ago)

Linda

5/5 Stars
Helen was extremely professional and helpful and responded to phone calls and emails very promptly.... Read more
6th Jun 2019 (5 years ago)

L Bonar

5/5 Stars
Could not recommend the fantastic people at Sarah Mains more!! I have sold 2 properties with them in the last 3 years and each have sold within the first 2 weeks. My current home has just been sold for which they produced first class photos and a video tour for the brochure. They have been very professional and client focused and determined to get me the best sale they could for my property. They have all worked hard to negotiate the best sale they could for me, in particular Helen Knight, who has given me sound advice and guidance when faced with the dilemma of multiple offers. Thank you so much to Helen and the rest of the team!!... Read more
Seller
5th Jun 2019 (5 years ago)

W Robson

5/5 Stars
Excellent service, mainly dealt with Helen who was very open with information and very happy to help with anything. Would recommend... Read more
5th Jun 2019 (5 years ago)

J Whalen

5/5 Stars
Me and my partner are buying our first property with Sarah Mains Residential, Jesmond branch and it’s been a great, quick and easy process with them from the start. Helen Knight is the estate agent who I have been in contact with and she’s been superb help, couldn’t recommend anyone better!... Read more
Buyer
4th Jun 2019 (5 years ago)

M Pagan

5/5 Stars
Helen Knight has been dealing with my move. To say she has been amazing would be an understatement. I have been notified about every little detail and for a first time buyer I’ve found that so, so helpful. So a big thank you to Helen for making my first time buying experience the best!... Read more
Buyer
29th May 2019 (5 years ago)

B Kean

5/5 Stars
From the first phone call with Helen and her team, the service we’ve received throughout our house sale has been amazing. We had full confidence from the off that they’d handle everything professionally and we weren’t wrong. We’ve had no issues whatsoever and we’re more than happy with the work they’ve done. Highly recommended for anyone looking to sell their house.... Read more
Seller
13th May 2019 (5 years ago)

M Takher

5/5 Stars
The whole team at Sarah Mains, Jesmond, made our whole experience of buying a house an absolute pleasure. As first time buyers, we were nervous and admittedly a little bit clueless about the whole process. The team at Sarah Mains ensured to keep us informed and updated during the whole process and gave us advice on what we needed to do next. The whole sale, from start to finish couldn’t have gone smoother! Thank you so much to the whole team! We couldn’t have done it without you!!... Read more
Buyer
10th May 2019 (5 years ago)

R Harland

5/5 Stars
Helen Knight was very helpful in assisting me as a buyer. She was very responsive to my questions, kept me up to speed with all developments and was very professional throughout.... Read more
Buyer
7th May 2019 (5 years ago)

S Khan

5/5 Stars
Sarah Mains is literally the best estate agent that I have ever used; but no doubt, this is due to level of professionalism amongst the individual team members. This is a company that truly understands customer needs and takes customer service seriously. An efficient company with great communication throughout; no wonder it has such a strong reputation. Thank you!... Read more
2nd May 2019 (5 years ago)

P Orders

5/5 Stars
Great agency - we have used them twice now to find a home to rent. Susan and the team are fantastic - they have the perfect level of professionalism and friendliness. I would not hesitate to recommend to family and friends. Thanks so much for all your help Susan!... Read more
Tenant
30th Apr 2019 (5 years ago)

P Jackson

5/5 Stars
Excellent service from start to finish Helen couldn’t be more helpful I can’t actually can’t believe how easy it’s been too sell not too mention our house was on the market for 3 days before we got an offer of the full asking price!! Couldn’t recommend more the staff at the Jesmond office are all as nice and helpful as each other til the next time Thanks!!... Read more
Seller
30th Apr 2019 (5 years ago)

K Musharraf

4/5 Stars
Very helpful... Read more
26th Apr 2019 (5 years ago)

A Clegg

5/5 Stars
Sarah Mains has provided an excellent service, especially Helen Knight. Helen has been friendly, professional and has always ensured we have been kept in the loop. Would recommend.... Read more
24th Apr 2019 (5 years ago)

S Hussain

5/5 Stars
Sarah and Helen were happy to help arranging viewings and with all the extras... Read more
17th Apr 2019 (5 years ago)

J Cook

5/5 Stars
Susan Richardson handled our sale in a manner which should be an example to other estate agents we have used in the past. Prompt courteous service... Read more
Seller
16th Apr 2019 (5 years ago)

J Harding

5/5 Stars
I recently bought a property through Sarah Mains. From start to finish, Helen was extremely helpful, responding to my queries promptly and courteously. Communication was quick and easy. I’d recommend Sarah Mains and especially Helen.... Read more
Buyer
6th Apr 2019 (5 years ago)

J lagan

5/5 Stars
I'm in the process of purchasing by first home through Sarah Mains, and the service has been excellent. Helen Knight has put me at ease throughout and helped make things as clear as possible... Read more
Buyer
5th Apr 2019 (5 years ago)

J Taylor

5/5 Stars
Having just started with Sarah mains I have had the following experience. I was introduced to all members of the jesmond branch and given a full insight to their respective rolls. I had 3 properties that required Tenants, I found the the pro active attitude by josh and the rest of the team refreshing, they were all approachable and professional in their roles. All 3 properties are all let!! Well done team.... Read more
Landlord
30th Mar 2019 (5 years ago)

D Schenk

5/5 Stars
Very professional service. Kept me up to date throughout.... Read more
29th Mar 2019 (5 years ago)

K Bolton

5/5 Stars
We have been really impressed with Sarah Mains Jesmond. We needed to find somewhere to live very quickly when the sale of our flat went through faster than expected and the staff, particularly Josh, have been a superstars helping us get sorted and We look forward to moving into our new place.... Read more
Tenant
29th Mar 2019 (5 years ago)

P Graham

5/5 Stars
Helen has been very helpful with my mortgage, highly recommended.... Read more
28th Mar 2019 (5 years ago)

K Nugent

5/5 Stars
Helen Knight has been fantastic, extremely efficient and knowledgeable.... Read more
27th Mar 2019 (5 years ago)

J Ball

5/5 Stars
Really friendly and super helpful. Helen answered all my questions within a few minutes, couldn't answer my phone while at work so everything was sorted via emails which was fab!... Read more
25th Mar 2019 (5 years ago)

D N.

5/5 Stars
Helen, Hannah and Susan could not have been more helpful, friendly and professional. Really went the extra mile to provide five-star service... Read more
21st Mar 2019 (5 years ago)

R Ronald

4/5 Stars
Although the process was rather lengthy, and not all staff seemed as motivated as others, I was finally placed with Hannah who went the extra mile and found a suitable buyer.... Read more
Seller
19th Mar 2019 (5 years ago)

T Welsh

5/5 Stars
Helen Knight provided us with a 5 star service going the extra mile to support us with the sale of our lovely home. She is professional and personable we couldn’t recommend this agent more. Thank you Helen.... Read more
Seller
15th Mar 2019 (5 years ago)

P Atkinson

5/5 Stars
Extremely satisfied with the level of service we experienced from Helen and the team. The attention to detail and level of communication was perfect Would highly recommend to anyone thinking of moving home.... Read more
15th Mar 2019 (5 years ago)

P Lowery

5/5 Stars
We had the pleasure of dealing with Susan throughout the purchase of our new home. Susan was professional, courteous and kept us updated at all times. At a very stressful time we were grateful for having Susan as our point of contact. Thoroughly recommend.... Read more
Buyer
15th Mar 2019 (5 years ago)

J brunton

5/5 Stars
First time I have used this agent, have to say I have received first class service from start to finish. Viewings scheduled in diary in good time, fab help from everyone. Thanks... Read more
14th Mar 2019 (5 years ago)

GDL

5/5 Stars
I cannot fault the service from the Sarah Mains team. Helen has been a pleasure to speak to by telephone and email. I can’t thank her enough for getting my offer accepted, I am delighted, thank you so much.... Read more
Buyer
13th Mar 2019 (5 years ago)

E Robinson

5/5 Stars
Fantastic service from Helen at Sarah Maines. We were kept informed at every stage. Really cannot fault the friendly, informative help received. Thank you so much. Emma Robinson.... Read more
13th Mar 2019 (5 years ago)

A McFarlane

5/5 Stars
Helen looked after us very well with both the sale of our existing property and the purchase of our new property. She was incredibly supportive and helpful throughout. I have been recommending her to friends and colleagues.... Read more
Seller
12th Mar 2019 (5 years ago)

R Mcfarlane

5/5 Stars
Just wanted to say a huge thank you to Helen for all of her hard work and support. We had a negative experience with another local agent and moved to Sarah Mains. They were incredibly supportive and we secured the house we wanted!... Read more
Buyer
9th Mar 2019 (5 years ago)

B Aynsley

5/5 Stars
Incredibly friendly and helpful whilst looking for our first time buy. Fantastic guidance and advice, quick responses, viewings and consultations with advisors set up professionally and promptly throughout. Recommended highly for helping us on our first search for a house. Thank you Helen, at Sarah Mains.... Read more
Buyer
8th Mar 2019 (5 years ago)

A DIXON

5/5 Stars
5* Service from start to finish from Helen Knight. Always available and went above and beyond to help with any questions i had.... Read more
8th Mar 2019 (5 years ago)

G Haxon

5/5 Stars
Helen and all the staff at Sarah Mains have been brilliant. From the first meeting with them to discuss our intention to sell our late parents home through to advertising and conducting home viewing has all been carried out in an extremely professional and orderly way. The amount of interest we’ve had to view the property is all down to their endeavours. I would recommend anyone looking to sell propert to seriously consider Sarah Mains.... Read more
Seller
7th Mar 2019 (5 years ago)

M Walker

5/5 Stars
Called into Sarah Mains Jesmond where I was greeted by Janine Bainbridge who was polite and courteous. Asking what I was looking for, she found the information straight away. Whilst doing her job she took the time to ask how my day was going and took an interest in my reply. I would recommend Janine and also Sarah Mains. Thank you for all your work.... Read more
6th Mar 2019 (5 years ago)

S Bell

5/5 Stars
Helen Knight and the rest of the guys at Sarah Mains were just brilliant with me when I bought my property in Jesmond. A great Service, very friendly and so helpful at every stage in the process. Thanks so much Helen you made it so easy.... Read more
Buyer
4th Mar 2019 (5 years ago)

C Bowman

5/5 Stars
A highly professional, but friendly service, delivered at all times with the backup of their strong, local knowledge of the current housing market.... Read more
3rd Mar 2019 (5 years ago)

P milito

5/5 Stars
Very helpful agents! The best one was Josh!... Read more
27th Feb 2019 (5 years ago)

L Gray

5/5 Stars
The essence of a good estate agent lies in communication, good advice and a determination to guide you towards a successful sale. Susan Richardson always does her best and you can’t ask for more than that!... Read more
Seller
27th Feb 2019 (5 years ago)

G Long

5/5 Stars
Susan Richardson is an exemplary representative helping me to secure the sale of my property. She has provided a first class service and should be commended for her professional, courteous and helpful approach to her work.... Read more
Seller
27th Feb 2019 (5 years ago)

G owens

5/5 Stars
Selling my property through Sarah Mains Residential Ltd in Jesmond was a very positive experience. All of the people I had dealings with were efficient and effective - and friendly, courteous and helpful. I would definitely recommend their service to anyone.... Read more
Seller
30th Jan 2019 (6 years ago)

G Andersen

5/5 Stars
Excellent service and great communication throughout. Nothing was to much trouble. Very professional and I would highly recommend them.... Read more
25th Sep 2018 (6 years ago)

G Robson

5/5 Stars
having decided to sell my apartment i had 3 valuations carried. Sarah Mains were by far the most impressive with their pitch, very professional with good quality supporting documentation and a good clear plan of how they intend to market the property. i was kept informed throughout the entire process, if you needed to speak to the agent then getting hold of them by telephone was always easy and they were more than happy to listen to what i had to say and provide advice and feed back following viewings. following viewings my property was always left how i requested showing a certain respect for your property. The service which most impressed me was the photos and video of the property, it showed the property off with a true likeness without being air brushed or photo shopped. finally the team at sarah mains were determined to get me a good/ fair price for my property. If i ever have to buy or sell again then i wouldn't even bother looking at any other estate agent i would go straight back to sarah mains, very impressed with your work!! and thanks to wendy and Aimee who were excellent throughout.... Read more
Seller
18th Sep 2018 (6 years ago)

C Billy

5/5 Stars
Helen has helped me to find my first home, I couldn’t be happier with the service Helen provided throughout my search. I spoke to Helen via Email and it was like I knew her in person, after having a property de valued I began my search again for a new property Helen listened to me when I told her about my previous experience and helped me to find my new home. I couldn’t be happier, Thank you again Helen x... Read more
Buyer
11th Aug 2018 (6 years ago)

E Crowe

5/5 Stars
Helen Knight has been amazing throughout the process - always re-assuring as it is nerve racking but contacted me as soon as an update came through. Process so far has gone through extremely quickly - very happy! Thank you!... Read more
3rd Aug 2018 (6 years ago)

M Harper

5/5 Stars
excellent service and always prompt when requesting information... Read more
23rd Jul 2018 (6 years ago)

N Greenslade

5/5 Stars
All good... Read more
20th Jul 2018 (6 years ago)

H Shaddock

5/5 Stars
Helen and the team at Sarah Mains have provided an excellent service. They actively searched for properties meeting my requirements and kept in regular contact with different options. Helen was aways very informative and friendly. I felt well cared for and trusted that she was genuinely wanting to find me the ideal home. The information provided about the properties was thorough and well presented. When I attended viewings the staff were punctual and very knowledgable about the property. I would certainly recommend Sarah Mains to other first time buyers, and I could not fault Helen at any stage of the process.... Read more
Buyer
13th Jul 2018 (6 years ago)

S Unwin

5/5 Stars
Helen Knight and everyone at Sarah Mains have been fantastic! Communication was excellent and I felt reasurred every step of they way. I would highly recommend Sarah Mains based on the experience that I have had.... Read more
10th Jul 2018 (6 years ago)

A embleton

5/5 Stars
I have been dealing with Sarah mains estate agents gosforth with the purchase of a new property I found Helen and Amy service very efficient, Both very nice to deal with on a daily basis and kept me up to date all the way through. Highly recommend both of them to anyone to deal with, Mrs embleton... Read more
Buyer
22nd Jun 2018 (6 years ago)

P Nesbitt

5/5 Stars
Recently we had a house to sell and one of the estate agents we contacted was Sarah MAINS - my details were taken very efficiently and a valuer Aimee LYNCH attended our house very promptly armed with lots of information about the selling of houses in the area and gave us lots of information to have food for thought, Aimee was so professional and informative. Although I got other estate agents to attend Aimee was our immediate choice as she really sold the package. Next we had Wendy SOPWITH at the office who supported us with any information we needed and kept us fully informed with viewings and updated information. Within one day of our house going "live" on the market it was sold. On one occasion I had occasion to ring out of hours and spoke with Lauren at the Low Fell branch and she was so extremely helpful also. I have sold many houses in my time but this is the best experience I have ever had from an Estate agent by all members of staff involved and I would highly recommend them. The experience has been so easy and they make you feel like a valued customer. Keep up the good work one and all. by Anne NESBITT... Read more
Seller
9th Jun 2018 (6 years ago)

A McGuinness

5/5 Stars
We recently took the momentus decision to sell our home and choose Sarah Mains as our agent. In these initial stages our primary contact has been with Amie Lynch. Amie has held our hand through the process from discussing our options and agreeing terms to arranging for the video to be produced, taking all internal and external stills herself, and drafting the descriptions. The video is excellent and the photographs are worthy of a professional, as is the full listing. Amie's approach to this entire transaction has been extremely professional, helpful and understanding.... Read more
Seller
7th Jun 2018 (6 years ago)

S McBride

5/5 Stars
The service I received from Sara Main has been second to none. I dealt with several people, Helen Knight initially. They all did what they said they would, followed up promptly and went the extra mile.. Id highly recommend their services.... Read more
26th May 2018 (6 years ago)

O Terry

5/5 Stars
Fantastic service carnt recommend enough... Read more
29th Mar 2018 (6 years ago)

C ash

5/5 Stars
I am so pleased with the service i have received. Lovely friendly agent and kept up to date on progress.... Read more
29th Mar 2018 (6 years ago)

S Richardson

5/5 Stars
We are buying and selling through Sarah Mains and they've been brilliant. hard working and friendly, the team made sure that we got what we wanted by understanding and considering our needs. 2 weeks after going on the market, we were under offer. Impressive!... Read more
Seller
27th Mar 2018 (6 years ago)

R Armstrong

5/5 Stars
I would strongly recommend Sarah Mains as an agent. As a buyer I was impressed by the friendly, efficient service, sales support and range of options on offer to support a personalised choice.... Read more
Buyer
27th Mar 2018 (6 years ago)

C Mullen

5/5 Stars
I can not thank the staff at Sarah Mains enough for their flawless service during the process of purchasing our first home. We were kept informed from start to finish and did not have to chase anything up, all of our questions and queries were dealt with efficiently. Everything was prompt but not rushed and was very professional, Helen in particular is a credit to this branch. I would not hesitate to use this branch in the future and would 100% recommend them to anyone looking for an reliable and trustworthy estate agent. Thanks again for all your help, Carly & Dan.... Read more
Buyer
26th Mar 2018 (6 years ago)

T R

5/5 Stars
I booked a viewing with Sarah Maines to look at a property and one of their staff attended named Wendy Sopwith, who I can only say was very professional and courteous, who took the time out to answer our questions in a very open and honest way, which gave us confidence in dealing with her and the company. I have since agreed to purchase the property and have found Wendy and Sarah Maines, very efficient in my dealings with them and would thoroughly recommend anyone buying (or selling) to use their services.... Read more
Buyer
12th Mar 2018 (6 years ago)

S Fisher

5/5 Stars
Have just completed today and I'm delighted with the service I received from Lorraine and Kelly in the Low Fell branch and Sharon and Lyndsey at the Whickam one. Thank you for all making selling my house as painless as possible... Read more
Seller
9th Mar 2018 (6 years ago)

P Haes

5/5 Stars
Helen knight We would like to take this opportunity to express our thanks to Helen We appreciated her good humour, kindness and care during our viewings and greatly valued her knowledge and the time she gave to us.... Read more
7th Mar 2018 (6 years ago)

K Dixon

5/5 Stars
Super helpful!... Read more
27th Feb 2018 (6 years ago)

L Watson

5/5 Stars
Very professional service.... Read more
25th Feb 2018 (6 years ago)

P Fielding

5/5 Stars
Wonderful service by a team of professionals who were always very friendly, helpful, patient and efficient even though my flat purchase was more challenging as an Expat. Special thanks to Wendy Sopwith, Susan Tennant and Susan Webb for a fantastic service which was highly appreciated and I wouldn't hesitate to recommend all of these wonderful ladies. Many thanks again to you all!.... Read more
Buyer
8th Feb 2018 (7 years ago)

E Tordoff

5/5 Stars
Cannot fault Sarah Mains from start to finish. The service was impeccable. All of the staff that I dealt with (Amie, Wendy and Helen) were totally on the ball, very efficient, friendly and kept me completely in the loop. I would not hesitate to recommend them and I will be using them for all future sales.... Read more
Seller
5th Feb 2018 (7 years ago)

G Newton

5/5 Stars
Fantatic experience with Sarah Mains Fine & Country , Susan Richardson and her team are absolutely first class, professional in everything they do, sold our home in a matter of viewing and achieved an outstanding offer for us. Its been a pleasure from start to finnish, thank you so much.... Read more
Seller
1st Feb 2018 (7 years ago)

H Morton

5/5 Stars
Everyone we have dealt with st Sarah Mains have been extremely pleasant & helpful. Helen who showed us around the property was very friendly & knowledgeable, about the property & the area we were looking .... Read more
19th Jan 2018 (7 years ago)

F George

5/5 Stars
Great customer service. Helpful and professional. They stood by me throughout my whole transactions with them.... Read more
4th Jan 2018 (7 years ago)

P wesley

5/5 Stars
Helen Knight provided us with first class customer service and in depth knowledge whilst we were in the very stressful process of selling our home. I would definitely recommend using Sarah Mains Residential based on my experience. Completely professional throughout.... Read more
Seller
19th Dec 2017 (7 years ago)

L Sowerby

5/5 Stars
Fantastic service! Thankyou so much.... Read more
15th Dec 2017 (7 years ago)

J Youll

5/5 Stars
. Aime Lynch valued our property and was thorough,efficient and personable. I have every confidence the excellent service will continue when the house goes on the market in the New Year.... Read more
14th Dec 2017 (7 years ago)

K Obermaier

5/5 Stars
Very pleased with the service provided by the team of Sarah Mains Jesmond. Constructive and very sensible valuation by Amie Lynch was followed by a quick offer which I could accept. The follow on from the offer to completion was good and, throughout I felt that staff knew me as a person and not just a property to be sold. Will use Sarah Mains again.... Read more
Seller
14th Dec 2017 (7 years ago)

K Fishwick

5/5 Stars
I purchased my current property through Sarah Mains 3 years ago and didn’t hesitate in using them when it came to selling it. Amy was incredibly helpful in all aspects of arranging the sale (and made the property look great in the photos!) Very efficient and reliable and I had confidence that I was in good hands. Wendy then dealt with the viewings and liaising with potential buyers. We had a constant flow of viewings and sold quickly. Overall a great service - will use again.... Read more
Seller
14th Dec 2017 (7 years ago)

S Lyttle

5/5 Stars
Excellent service with positive, friendly and helpful staff.... Read more
14th Dec 2017 (7 years ago)

A Clark

5/5 Stars
I primarily dealt with Wendy from the Jesmond office in relation to the sale of my property and found her (& every other member of staff I dealt with) to be efficient, polite, friendly and helpful. I was kept up to date at all times and was given good advice with regard to processes and options along the way. I would most certainly use Sarah Mains again - Thanks Wendy!... Read more
Seller
12th Dec 2017 (7 years ago)

H Wesley

5/5 Stars
I would highly recommend using Sarah Mains estate agents to sell your house. Helen, Donna and Dawn were very professional and provided me with amazing service and advice throughout the process, Sharon was also very helpful and proactive during the period after selling. All of the staff at Sarah Mains are exceptional. Thank you for going the extra mile to make my house selling experience as relaxed as possible.... Read more
Seller
10th Dec 2017 (7 years ago)

J Renwick

5/5 Stars
I couldn’t recommend the team at Sarah Mains more. Helen Knight worked her socks off to get us the buyers we were looking for and stayed with us every step of the way. The service given is professional, honest and helpful. In a competitive market they are the best!... Read more
Seller
8th Dec 2017 (7 years ago)

T Crook

5/5 Stars
Very helpful and personal service, thank you.... Read more
8th Dec 2017 (7 years ago)

R Nicholson

5/5 Stars
Great customer service and really friendly team. Guide you through all requirements needed to sell your home and are more than accommodating with your own schedule. I would definitely recommend.... Read more
Seller
8th Dec 2017 (7 years ago)

D Sloan

5/5 Stars
Over the past many years, I have always used Sarah Mains Residential estate agents for both my purchasing and selling. As they truly are the best to company to use in the area. The staff are always professional and genuinely care about the quality of service they give and for their customers experience. I can but only highly recommend this company!... Read more
Seller
7th Dec 2017 (7 years ago)

P Armstrong

5/5 Stars
Helped sell our house quickly and efficiently and we actually got more than the asking price!... Read more
Seller
7th Dec 2017 (7 years ago)

J Robson

5/5 Stars
The service provided to date in the initial meeting and the setting up of the account has been first class. Amie has been professional and friendly in the dealings with me throughout.... Read more
7th Dec 2017 (7 years ago)

G Lees

5/5 Stars
After failing to get much interest in our property using nother local agent, we asked Sarah Mains to help us with selloing our house. Dawn Melling was professional and efficient is valuing and setting up the marketing, Helen Knight and Donna Rowell supported us through the whole process, even as we moved abroad. They have been immediately on the job to help solve any issues for us. You get what you pay for.... Read more
Seller
4th Dec 2017 (7 years ago)

R Hutchinson

5/5 Stars
Found Helen very professional, great service.... Read more
4th Dec 2017 (7 years ago)

J Lesley

5/5 Stars
Amie Lynch is business savvy while being a genuinely nice person. Her valuation skills are elegant and she was right when she told me that marketing my home would be fun for both of us. Who would have believed it - it actually was! I got a cash offer right away and I believe that was as a result of having a great flat that was priced correctly and presented to the market with flair (and a great virtual tour). I highly recommend Amie, her colleagues from the Newcastle branch, and the Sarah Mains service.... Read more
Seller
4th Dec 2017 (7 years ago)

Y Watson

5/5 Stars
Helen Knight at the Jesmond branch was amazing in her assistance to me. I am in Saudi Arabia and was unable to contact her in any way but email. She responded quickly and efficiently to my every query and enabled me to offer on a property and gave that offer accepted within one day. Thank you for your help Helen!... Read more
Buyer
4th Dec 2017 (7 years ago)

K Barratt

5/5 Stars
Helen has been excellent at keeping us informed and advising us on the best way to proceed. Very professional throughout, would not hesitate to recommend... Read more
4th Dec 2017 (7 years ago)

M Stead

5/5 Stars
An excellent and helpful staff I had problems selling this flat for over 6 months until I switched and within weeks I had an offer. I’d definitely recommend to anyone selling.... Read more
Seller
29th Nov 2017 (7 years ago)

M moh

5/5 Stars
The selling department has been extremely helpful and on the ball. Wendy was well organized in arranging viewings and responding to our purchase inquiries. Future purchases will definitely go through this branch.... Read more
Buyer
29th Nov 2017 (7 years ago)

C Hawkins

5/5 Stars
Helen at Sarah Mains Low Fell branch couldn't be more helpful, always keeping us updated on new properties, answering our numerous questions promptly with a cheery disposition. Nothing was too much trouble. I highly recommend Sarah Mains whether your buying or selling. A first class service all round. ????... Read more
28th Nov 2017 (7 years ago)

C Ellis

5/5 Stars
Thanks for the help Helen. Very helpful and easy to talk to.... Read more
28th Nov 2017 (7 years ago)

S McGurk

5/5 Stars
Great service from Sarah Mains in general and Helen Knight in particular. This is the second time I have used Sarah Mains, once as a buyer and now as a seller and on both occasions they have been super prompt, clear and very approachable. Highly recommend and very grateful to Helen for a very quick sale.... Read more
Seller
28th Nov 2017 (7 years ago)

N Hogg

5/5 Stars
1st Class, professional service. Excellent Video and Photos taken of our property. Constant updates and communication with agent throughout selling and buying process for us.... Read more
Seller
26th Nov 2017 (7 years ago)

M Banks

5/5 Stars
Wonderful service-Friendly,efficient and very professional!! Would recommend to anyone... Read more
24th Nov 2017 (7 years ago)

A Hall

5/5 Stars
An excellent service which I would highly recommend! I have found all staff (especially Susan and Phil) to be helpful, knowledgeable and efficient. They made the moving process so much easier!... Read more
23rd Nov 2017 (7 years ago)

A Hutter

5/5 Stars
Staff very professional, quick and friendly! Would recommend... Read more
22nd Nov 2017 (7 years ago)

A friend

5/5 Stars
Fantastic service from both Sarah Mains and Mincoffs solicitors. Worked hard to arrange viewings and eventually negotiate sale. Need to give a special thank you to Susan Richardson at the Jesmond office without whom I may not have remained sane throughout. Her constant communication and updates were invaluable, she added that personal element that meant so much during what can be a very stressful time. Would recommend to everyone.... Read more
Seller
18th Nov 2017 (7 years ago)

S Khan

5/5 Stars
Excellent customer service... Read more
17th Nov 2017 (7 years ago)

P Vasey

5/5 Stars
Great service, very professional and kept me up to speed.Would definitely use them again....Thank you Helen Knight, keep up the great work... Read more
16th Nov 2017 (7 years ago)

T Robinson

5/5 Stars
Susan Richardson handled our rental property very efficiently and was extremely proactive in finding the right tenant to meet our needs. Everything was handled promptly and we were kept informed at each stage of setting up the agreement. Phil now looks after the monthly management and deals with any maintenance issues our tenants may request, again keeping us informed with a quick phone call or email. I cannot recommend this company highly enough for their 1st class service.... Read more
Landlord
14th Nov 2017 (7 years ago)

N Armstrong

5/5 Stars
Whilst looking for a flat to purchase as a Buy to Let, I chose to use Sarah Mains, reason being as it is a strong well known reliable brand. The service I received was fantastic, Helen really took the time to understand exactly what type of property I was looking for. I was shown a selection of properties that matched my want list, whilst also receiving both a professional and friendly service.... Read more
Landlord
14th Nov 2017 (7 years ago)

J luke

5/5 Stars
Helen in the Sarah Mains Jesmond office has offered invaluable advice and guidance when searching for investment properties for myself. I would not hesitate to recommend this agent to my associates.... Read more
Landlord
14th Nov 2017 (7 years ago)

S McDine

5/5 Stars
Highly recommend This estate agent and especially the personal professional service front Helen Knight which has been fantastic thank you... Read more
14th Nov 2017 (7 years ago)

M Pearse

5/5 Stars
My husband and I have been dealing with Susan Richardson, the branch manager of the Fine & Country department. We have found her very informed and a pleasure to deal with. We have been kept in the loop at every turn with regards to viewings and potential properties that might interest us. We would be happy to recommend using Sarah Mains or Fine & Country to anyone looking for a professional and efficient service.... Read more
14th Nov 2017 (7 years ago)

L Hobson

5/5 Stars
Having used a number of other agents I have to say the service and communication from the Fine and Country team has been exceptional. From the initial application, to picking the keys up through to the day to day management of the property we have been nothing but impressed, and would highly recommend using Fine and Country.... Read more
Tenant
9th Nov 2017 (7 years ago)

N taylor

5/5 Stars
We have 7 property' s with the office and we have had exceptional and helpful service with good advice ; this illustrated there indepth knowledge of the local property market.Service has always been polite ,informative and efficient. We also have the property's fully managed by them and once again the service has been absolutely marvellous. We would recommend the team to any landlord. Neil and Diane... Read more
Landlord
7th Nov 2017 (7 years ago)

J Ballantyne

5/5 Stars
Sarah Mains as an Estate agent selling our house was fantastic. Through their proffessional approach , attention to detail and the amazing Amie Lynch we had an offer within 3 days and was sold within 5 days. This greatly exceeded our expectations both in price and speed of sale. Amie was with us from valuation to viewings to offers and finally to the sale. All the stress and worry were taken from us and replaced with care and attention throughout the whole process with all our concerns and questions answered. Cannot reccommend enough. Thanks Amie and the team at Sarah Mains. Very happy clients. James & Phil... Read more
Seller
6th Nov 2017 (7 years ago)

S Wallace

5/5 Stars
We have just bought our first property through Sarah Mains and highly recommend them. They are helpful and very knowledgeable and the process was extremely smooth. Any queries or concerns were answered promptly and there was transparency at all stages of the transaction. Thank you in particular to Susan Richardson and Susan Tennant who were both very professional and helpful. A pleasure to deal with.... Read more
Buyer
4th Nov 2017 (7 years ago)

C Wilson

5/5 Stars
Extremely efficient and helpful, would recommend this without hesitation to anyone who is looking for knowledgable advice and a prompt service.... Read more
24th Oct 2017 (7 years ago)

M Martindale

5/5 Stars
I can highly recommend Susan Richarrdson the service she provided was absolutely superb , she was a great support through the whole viewing and sales process , her knowledge was fantastic and she answered all calls and queries with efficiency , her caring approach made me feel valued. Thank you so much to all involved but especially Susan a huge asset to the team!... Read more
Seller
23rd Oct 2017 (7 years ago)

R Lyall

5/5 Stars
I cannot say how grateful I am to Susan for her support and guidance throughout the selling process of our - very large - family home. She has been both supportive and remarkably patient! Her very professional approach and expert advice has been much valued and I would not hesitate in recommending her to anyone considering putting their property on the market.... Read more
Seller
23rd Oct 2017 (7 years ago)

M Bell

5/5 Stars
Fantastic customer service from Susan Richardson and her team.... Read more
21st Oct 2017 (7 years ago)

T Greenwood

5/5 Stars
Polite and friendly team A credit to Sarah Mains Thank you for your speedy and excellent service... Read more
19th Oct 2017 (7 years ago)

M Hadfield

5/5 Stars
Susan Richardson is the most professional person I have dealt with in the property market. I have bought and sold quite a few properties now and Susan's level of care, consideration and effort was exceptional. Susan was always happy to go the extra mile and became more of a friend than anything else. I am delighted with the level of service from Susan and I am even slightly upset that we wont be having daily chats!! Thank you so much for all your efforts and I would recommend Susan Richardson to anyone trying to sell or purchase a house!!... Read more
Seller
19th Oct 2017 (7 years ago)

V Robson

5/5 Stars
All of the team have made the process of selling my home so much less stressful and I would recommend to anyone. Thank you so much for all your help. Xx... Read more
Seller
18th Oct 2017 (7 years ago)

K Dixon

5/5 Stars
Exceotional.Staff felt they gave us 100% all the time. Special thank.you to Wendy who was fantastic. Made a stessful time bearable... Read more
18th Oct 2017 (7 years ago)

R Fraser

5/5 Stars
I would like to thank Susan Richardson for her excellent service. Throughout my dealings with her ,she was professional,reliable and provided me with all the necessary information to assist me with my sales enquiry.I would thoroughly recommend using her expertise.... Read more
Seller
17th Oct 2017 (7 years ago)

K Weatherson

5/5 Stars
Highly recommend Sarah Mains the ladies in the Lowfell branch were extremely helpful & professional... Read more
16th Oct 2017 (7 years ago)

V Hall

5/5 Stars
Susan was extremely helpful in the marketing and sale of our house . Very professional service . Would highly recommend using Sarah Mains .... Read more
Seller
16th Oct 2017 (7 years ago)

C Shaw

5/5 Stars
Professional, friendly service from a highly knowledgeable team. Supported us through what can be a stressful experience, keeping us informed every step of the way and giving us valuable advice. Many thanks to Susan and the team - highly recommended.... Read more
13th Oct 2017 (7 years ago)

R Wales

5/5 Stars
1st class service provided during what is always going to be stressful when selling your house . Susan Richardson and her staff excelled at the service provided Polite and always on the end of a phone when required . Simply a 5 star service , well done and thanks Rob and Linda... Read more
Seller
7th Oct 2017 (7 years ago)

E Williamson

3/5 Stars
A bit more expensive on the fees side than their competitors, and in parts communication from the post-sales team wasn't great, but all in all, a fairly decent estate agent experience (Seller perspective)... Read more
Seller
6th Oct 2017 (7 years ago)

R TASKER

5/5 Stars
Outstanding service at every stage, in particular from Susan Richardson who's professionalism and patience has far exceeded my expectations.... Read more
1st Oct 2017 (7 years ago)

J milton

5/5 Stars
We first contacted Sarah mains when we saw an apartment that we liked. After viewing the apartment we were asked if we would like our house valued. This was the first time we have sold and bought as we had been in our home for 36 years. We were very impressed with the valuer who was very professional and she advised us the way to go. Then we dealt with the girls in the office with viewing our apartment and buying it. Everyone led us by the hand and remained very professional and we could not fault them in any way. We would and have recommended Sarah Mains to other people..... Read more
Seller
30th Sep 2017 (7 years ago)

K Cranston

5/5 Stars
Sarahmains were excellent at selling my house! it was only on the market a few days and it sold straight away. Amie was so professional at her job and kept me up to date with the whole process from start to finish all the staff done an amazing job at jesmond branch. So I'm giving them 5 stars and I would definitely recommend sarahmains if you want to sell your house. Thanks again!!... Read more
Seller
25th Sep 2017 (7 years ago)
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