A Alshareef
I had the pleasure of dealing with Alex from Bowson, and he was very professional and patient. He answered all of my questions and inquiries with great professionalism, clarifying many things for me. I highly recommend working with him.
I truly appreciate and thank him for his excellent service and understanding.... Read more
16th Oct 2024 (18 weeks ago)
T hepple
Fence repaired, full garden. The old fence down and new built in two days. The office staff and the joiner were brilliant.
Efficient service, good communication as to when the work would start and finish.... Read more
15th Oct 2024 (18 weeks ago)
J Hawksworth
Bowson were incredibly helpful with the recent purchase of my house. They are friendly, organised, and someone is always available for a call/email. I highly recommend them.... Read more
Buyer
23rd Sep 2024 (21 weeks ago)
J Milligan
Reece was a huge help and made sure all our issues were resolved quickly. Thanks Reece!... Read more
20th Sep 2024 (22 weeks ago)
M Hawtin
John Moore and the team at Bowson are responsive, knowledgeable and take the time and effort to explain situations so that progress can be made quickly and easily. They helped recently with a change of tenant and kept me informed almost daily as to status, next steps etc. Highly recommend them.... Read more
Landlord
20th Sep 2024 (22 weeks ago)
W Knight
Sam went above and beyond, he is the reason we keep going back to Bowson and an incredible asset to the team and company. He is very professional, listens to what your needs are for your property and always delivers. It’s a true pleasure getting to be his customer. If you are thinking about renting/buying/selling then Sam is your guy!! We feel very grateful that he handled our property.... Read more
18th Sep 2024 (22 weeks ago)
R Jaishankar
I had Sam Todd as my lettings agent and he absolutely helped us throughout the entire process no matter what happened, he gave his 110% so that we could move into the property that we really loved and really wanted. No matter what confusion or delay happened, Sam and Alex (a honorary mention to him as well) sorted the situations for us and kept an open communication between us and the landlords. I could not explain how much of a positive experience I had with Bowson and with agents like them working there, they are genuinely the best in the business. This is a recommendation from my side to anyone looking to rent or sell properties in Newcastle, they are amazing and most importantly, genuine and care for any potential tenants. Thank you again!!!... Read more
Tenant
18th Sep 2024 (22 weeks ago)
W Butler-Adams
The team we always available, supportive and determined to work together to get the best outcome and did it all with professionalism and fun!!... Read more
6th Sep 2024 (24 weeks ago)
G Palermo
I had a great experience with Bowson. In my particular situation—searching for my first home in the UK and needing to find an apartment within just 1-2 days—I really appreciated their professionalism and attentiveness. They were the only ones who truly stood out in an industry where I was surprised by the lack of reliability (appointments canceled just hours before) and poor customer service (very few responses to my booking requests). I’d like to especially thank Sam at Bowson, who was always prompt in responding to my questions and requests with detail and clarity, making the various steps related to renting a home and relocating much easier. Sam's courtesy and dedication were evident, as he even took the time to personally drive us from one apartment viewing to the next. I would highly recommend Bowson to anyone looking for a reliable and client-focused real estate agency in Newcastle.... Read more
Tenant
1st Sep 2024 (24 weeks ago)
M Woolley

FOR ALL UNI STUDENTS - DO NOT CHOOSE BOWSON
I am writing to formally lodge a complaint regarding the highly unsatisfactory experience my housemates and I endured with Bowson during the final stages of our tenancy. Our experience when leaving the property has been nothing short of distressing, primarily due to the unprofessional and inefficient manner in which Bowson handled the checkout process.
Upon handing back our keys, we were assured by your team that we would receive an update regarding the checkout report within the week. However, despite this assurance, more than two weeks passed without any communication or update from your side. Instead of resolving the matter promptly, we were repeatedly passed back and forth between Bowson and our landlord, both of whom were uncooperative and dismissive of our concerns. It was abundantly clear that there was a severe lack of communication and coordination between Bowson and the landlord, which resulted in significant delays and frustration for us as tenants.
For over a month, we were subjected to unnecessary stress and upset as we tried to resolve what should have been a straightforward process. The level of unprofessionalism displayed by both Bowson and the landlord was utterly unacceptable, and it left us feeling angry and disillusioned.
Given this experience, I strongly advise any university students or potential tenants to avoid using Bowson's services to save themselves from the distress and inconvenience we faced. It is deeply disappointing that what should have been a simple end to our tenancy was marred by such poor service.... Read more
Tenant
23rd Aug 2024 (26 weeks ago)
K Bryden
I couldn’t recommend using Bowson’s more!
Bowson residentials helped me buy my first home within a matter of months. I worked with Sam Todd who was incredibly friendly and definitely made me feel in control of everything throughout the purchase process. I can’t fault his communication and proactivity from initial contact to completion!
Thank you for your help, I honestly am so grateful and couldn’t have got into the property so quickly with minimal stress without you!... Read more
Buyer
16th Aug 2024 (6 mo. ago)
M Rahgoshay
Emily (from Bowson) is very patient and understanding. As I'm not fluent in English, I really appreciate her efforts. She listened carefully to my needs. Finding a pet-friendly house was a big challenge, but Alex showed me the property. While he could have explained things in more detail, overall it was a positive viewing experience. Thankfully, they helped me secure the property at the actual market price, preventing me from overpaying due to my circumstances. :)... Read more
Tenant
9th Aug 2024 (6 mo. ago)
L Crossley
Really helpful estate agents for students. They were able to fix any problems we had within one to two days of us messaging them. And are always making sure everything is to the best standard.... Read more
Tenant
10th Jul 2024 (7 mo. ago)
J Fields
Smooth and organised service in helping us find a tenancy. Sam was especially friendly and helpful - we would definitely recommend! Thanks ????... Read more
Tenant
9th Jul 2024 (7 mo. ago)
G Dyson
Bowson properties made the process of finding a property and the relevant paperwork very straightforward, in particular John and Reece were extremely helpful and friendly.... Read more
E ROSE
I am extremely pleased with the service. Alex was incredibly helpful, friendly, and efficient. We were searching for a house to rent for two months, and thanks to him, we found the perfect home within a day. Thank you Bowson.... Read more
Tenant
5th Jul 2024 (7 mo. ago)
M Hemingway
Thanks so much to John and Reece for making time for us and providing a great service. Very attentive and responsive.... Read more
A Marshall
I have been renting via Bowson for nearly a year, now, and recently completed a property purchase with them. They are all very approachable and helpful and Sam, in particular, helped me throughout my purchase process and ensured that it all went as smoothly as possible. Thank you for all of your help!... Read more
Buyer
1st Jul 2024 (7 mo. ago)
B Richardson
Sam at Bowson helped me get my property back on the market with attractive marketing. When it struggled to sell, he was quick to get a tenant for it in the meantime. When that tenant wanted to buy it, he was quick in tying us all together as the sale began to get bogged down in lease agreements and the like. Every step of the way, Sam was communicative and helpful, even though it was only a small one bed flat. Would absolutely recommend them for both lettings and sales!... Read more
Seller
27th Jun 2024 (7 mo. ago)
Izzy
Sam was excellent.... Read more
19th Jun 2024 (7 mo. ago)
J Ridley

I cannot recommend Bowson Property highly enough.
My Partner and I recently used Bowson Property for the sale of our house. John and Sam were the key contacts involved and from start to finish the experience was exceptional. They were professional, knowledgeable, and incredibly responsive at all times.
Their expertise in the local market is unparalleled, they back up their valuation with statistics and data and tailored the selling strategy to us, working tirelessly to get a great price for our first home. Allowing us to be fortunate enough to move in to the house of our dreams!
Their commitment to client satisfaction is evident in every interaction. They took the time to understand my needs and provided insightful advice that was tailored to my situation. The marketing of my property was handled with utmost care and creativity, resulting in a swift and successful sale.
What truly sets Bowson Property apart is their attention to detail and dedication to making the entire process seamless. They kept me informed at every stage and were always available to answer any questions I had. Their proactive approach and excellent communication skills made the entire experience stress-free and enjoyable.
Moreover, the team’s friendly and approachable nature made me feel valued as a customer. They went above and beyond whenever possible and their passion for their work is evident in the outstanding service they provide.
If you're looking for an estate agent that combines professionalism, expertise, and a personal touch, look no further than Bowson Property. I highly recommend them to anyone in need of real estate services in the North East. They have truly set the standard for excellence in the industry.... Read more
Seller
3rd Jun 2024 (8 mo. ago)
P Kourtis
Great help for finding the appartment I was looking for. Many thanks to Sam Todd who has been especially nice and helpful to ensure the whole process run effectively and smoothly.... Read more
22nd May 2024 (8 mo. ago)
F Costanzo
I definitely recommend Bowson. I was looking for a property to rent and, thanks to their efficiency and professionalism, was able to rapidly find a suitable accommodation with all comforts I needed at a very reasonable price. Thank you to all at Bowson, especially Mr Alex Bates for helping me through payments and paperwork!... Read more
Tenant
15th May 2024 (9 mo. ago)
M hanley
Can’t recommend Bowson enough - Sam and Reece were always at hand during the move in process and often went the extra mile. Some of the issues we’ve had since moving in have been solved swiftly so far and the communication is great. Thanks again Sam and Reece!... Read more
Tenant
14th May 2024 (9 mo. ago)
N Simpson
From placing the offer, acceptance and through to completion Sam Todd for Bowson has been an absolute star. He keeps you in the loop at all times and offers sound advice when needed. Would definitely recommend Bowson as property sales agents and in particular the services of Sam.... Read more
Buyer
16th Apr 2024 (10 mo. ago)
N Hodson
Bowson has been extremely focused with helping me and my partner find our next family home.
With a few bumps along the way John was quick to address the situation’s in hand. Throughout the entire process, John proactive communication ensured that all our questions were answered promptly and thoroughly.
We also decided to rent our current property out which John & Emily were very professional and efficient in helping us sort all the relevant documents in order to be able to rent the property.
10/10
Bowson Team!... Read more
Landlord
10th Apr 2024 (10 mo. ago)
G Kandemir
Very pleased with Bowson. They offer an excellent customer service and support and the team is very professional and approachable. Every problem I had was quickly and effectively solved. Special shoutout to Reece who is extremely helpful!... Read more
29th Mar 2024 (10 mo. ago)
C Fang
Amazing services, warm-hearted staffs. I especially thank Mr Kieran Barnes for his help in my tenant contract and finding me a ideal flat to live in. Would whole-heartedly recommmend others to use their services if you need to find a home in Newcastle.... Read more
Tenant
25th Mar 2024 (10 mo. ago)
P Root
We enjoyed staying in Benton and it was managed by Bowson. That's great !... Read more
Tenant
25th Mar 2024 (10 mo. ago)
B Pepenel
The support team is very helpful & kind; many thanks to Kieran especially for always being efficient and timely & helping us sort issues as soon as possible!... Read more
10th Mar 2024 (11 mo. ago)
J Hudson
Very happy with bowsons, they helped me secure my sale and have helped me every step of the way since. I now use them as my management company for my tenant. 5 stars. All of the staff are beyond helpful. Special shout out to Kieran, john and Reece who always go above and beyond... Read more
Seller
6th Mar 2024 (11 mo. ago)
M W
Bowson now manage three rental properties for me up in Newcastle. I am based in the south east of England and therefore I wanted a very hands-on. agent due to the geographical distances between myself and my properties up there. I have been with Bowson now for several years and I have never had any problems. To my memory, we have not had any periods when they were unable to find a tenant for me, and I’m always very happy with the speed and accuracy of communication. I am looking to expand my property portfolio up in Newcastle and I will be using Bowson for any subsequent properties.... Read more
Landlord
29th Feb 2024 (11 mo. ago)
M Rivas

Probably this agency is better if you're a landlord, but it's not great if you're a tenant. They have an online system to report your issues, but the problem is that they don't always solve them.
Unfortunately, we had several problems in our bathroom from start to end of the tenancy, that were never sorted out in the 2 years we lived in the flat, with a dripping tap in the shower (only God knows how many litters of water we lost!) and a wall with humidity issues that was only partially repaired -after several months of wait- by the agency's contractors who left a hole behind the toilet from where a variety of insects were constantly entering the property.
They don't work with the most skilful contractors, who seem to do just the minimum to say they solved the problems, but with no care on details at all. Additionally, Bowson does 4 inspections per year, which it's a bit annoying when they really don't sort out your issues. The whole experience was disappointing to be honest.... Read more
Tenant
28th Feb 2024 (11 mo. ago)
A Rafferty
I'd like to thank John for his advice, work ethic and professionalism in all that was involved in selling my rental property recently.
John worked with the letting team, the rest of the selling team and liased with solicitors to make everything go as smoothly as possible. Sam was also a great help when John was out of the office.
John kept in touch after every viewing, responded quickly to any questions and nothing was tok much trouble to him.
I wish John every success in his estate agency career.
I'm also grateful to the whole of the Bowson Property team for their service over the last 15 years.... Read more
Seller
28th Feb 2024 (11 mo. ago)
A Okeowo
Bowson has a very professional team that ensures the properties under their management are well looked after. They have a mobile app through which you can register issues that require fixing and you can monitor the status of the repair. The team is also very responsive. I remember having an urgent maintenance issue over the weekend and immediately I reported it, a contractor was dispatched to the house within an hour.... Read more
Tenant
28th Feb 2024 (11 mo. ago)
D Moreira
Sam helped me through a complex purchase and I can't recommend him enough. He's was straightforward, approachable, and balanced well my needs as well as the seller's. I'd definitely use Bowson's again!... Read more
Buyer
22nd Feb 2024 (11 mo. ago)
Alison
Bowson Property have managed my property for over 15 years. They have provided excellent service throughout, quickly finding new tenants, dealing with all repairs, emergencies and safety reports and anything else required. Kieran and Ovi have provided great service over the last period of management, always easy to contact and nothing is too much trouble. I am only giving up using them as I am selling the property. Kieran has been a great help in tying up the loose ends as we proceed to selling the property. Thanks to the whole management department.... Read more
Landlord
22nd Feb 2024 (11 mo. ago)
F Mangan
Reece at Bowson has helped us massively in our first student house, he is always reliable and quick and responsive to any queries we raise, Majority, if not all of the problems in our house would not have been sorted by our Landlords had it not been for Reece chasing them up and providing us with guidance on how to address certain issues.... Read more
Tenant
20th Feb 2024 (11 mo. ago)
A Dow
We have had a number of unenviable tenant and property challenges over the last few months and it has been most reassuring to have Reece's professional knowledge and expertise as our front line support.
Reece's high standard of service is most reassuring, he is approachable, reliable, a problem solver and he truly goes the extra mile to ensure any job gets done comprehensively (even if it means picking up or delivering an item himself!).
For us, it is not just the service he provides ourselves but very much the service that is provided to our customers - the tenants. We could not be more delighted to have the peace of mind our tenants also receive a first class service and Reece is integral in this.
Reece is a true asset to the Bowson team, likely what is most notable is not just what he does but very much how he does it and that's always with the correct attitude and a broad smile!
Well done Reece and thank you.... Read more
Landlord
15th Feb 2024 (1 year ago)
1231shaun
Bowson has consistently demonstrated excellent communication, promptly addressing any concerns or inquiries. Reece's professionalism is evident in every interaction, making the property management experience seamless. Moreover, their meticulous attention to detail showcases a genuine commitment to taking great care of my property. I am thoroughly satisfied with the service provided by Bowson and Reece.... Read more
Landlord
15th Feb 2024 (1 year ago)
L Reed
We just wanted to say a huge thank you to Kieran and John for their excellent customer service and support! Kieran has been amazing in answering all our queries in a professional and friendly manner and ensuring everything gets resolved quickly and efficiently.
John is a total professional and we have always had the highest standard of service when dealing with him. You are both a credit to Bowson and wish you well in the future!... Read more
15th Feb 2024 (1 year ago)
J Ployduangrat
Providing fast and thoughtful service Give importance to customers Be kind to service recipients... Read more
15th Feb 2024 (1 year ago)
N Nair
I’ve been working with Kieran over the past couple months to arrange a tenancy takeover and he has been super helpful and communicative throughout the whole process! Would highly recommend... Read more
Tenant
14th Feb 2024 (1 year ago)
P Cummiskey
I’m a landlord of thirty years and moved to bowson some eighteen months ago and have found them very professional they’ve rented all my portfolio with excellent returns and sold two properties quickly and all done smoothly I hope to be working with Bowsons for many years to come... Read more
Landlord
8th Feb 2024 (1 year ago)
M Andrews
We recently completed the purchase of a house through Bowson Property and had the absolute pleasure of having Sam Todd as our estate agent. From the moment of the house viewing (being first time buyers) we felt completely at ease. We absolutely loved the house but Sam's knowledge, friendliness and enthusiasm definitely went a long way in our decision. The journey from the offer to completion was a tricky one (solicitors!) but Sam was there every step of the way and went completely above and beyond his role to guide all parties in the right direction. Without him there, I really don't know if we'd be in the position we are today. He is a credit to Bowson and if selling in the future would definitely feel safe choosing Bowson as our preferred estate agent from now on. From us both thank you for everything!... Read more
Buyer
6th Feb 2024 (1 year ago)
T Harbour
I would not recommend going with Bowson estate agent, they do not seem to be supportive to the tenant needs or concerns. Since moving in four months ago we have had continued issues (despite multiple calls and emails) with:
No hot water in one bathroom, thick black mould in the other, broken oven, no intercom, broken door lock and an advertised garage that was full of rubbish and unusable.
We have given multiple chances for them to sort this and yet the problems all persist. So think before you sign a tenancy contract with them as you don’t want to be stuck with estate agents that don’t care about their tenants.... Read more
Tenant
6th Jan 2024 (1 year ago)
A Satheesh
I wholeheartedly commend Kieran Barnes for his exceptional professionalism as Property Consultant. He guided me seamlessly through the entire renting process, demonstrating unwavering dedication from start to finish, ensuring I found the perfect property tailored to my needs. "Thank you, Team Bowson!"... Read more
Tenant
26th Dec 2023 (1 year ago)
I wilson
Sorted our uni house with these guys. Sam Todd was class at helping us sort everything! Would highly recommend... Read more
Tenant
16th Dec 2023 (1 year ago)
N Johnson
Ellis helped a lot in setting up our agreement. Sound through the whole process.... Read more
9th Dec 2023 (1 year ago)
S Lillford
We were buyers for a property sold by Bowsons and dealt with John. The service we received was exceptional and would highly recommend Bowsons to anyone without hesitation.
John was knowledgeable, professional and highly efficient. His communication skills were second to none and it was a pleasure to deal with him. Nothing was a bother, he took time to show us around the property, was not pushy, but happy to give an opinion when asked.
When problems did occur, John sorted these out and came back to us in an appropriate time frame.
It was a pleasure to deal with Bowsons.... Read more
Buyer
22nd Nov 2023 (1 year ago)
S Clements
Had a really good experience with the sale of my property, John was great from start to finish, did a lot of research beforehand and really knew what he was talking about with price pitching etc. Great photos, video and social media presence and got a quick sale. He helped ensure it made it through to completion by frequent contact with myself, the buyers and our solicitors. Very personable, friendly and professional, could always get through by phone and emails responded to quickly. Would highly recommend, couldn’t have asked for anything more, really took the stress out of the whole process.... Read more
Seller
10th Nov 2023 (1 year ago)
V Silva
Great customer support and communication from Bowson's team. ????... Read more
7th Nov 2023 (1 year ago)
J Goodley
Very pleased with Bowsons' management of our property. They act promptly with any necessary repairs keeping us fully informed but making decisions on our behalf where they are able. This is exactly what we need - hands off reliable management. A special mention of Kieran who is our specific property manager and of Ovi the manager, both of whom give us excellent service. This is not our first experience of property management but it is the best.... Read more
Landlord
3rd Nov 2023 (1 year ago)
S LTD

Our working relationship with Bowson has been very positive. The company has consistently provided us with clear and timely communication, which has helped us to efficiently complete our contracted work.
One aspect that stands out is the overall professionalism and organisation of the whole team. They have always been prompt in responding to our inquiries and have provided us with all the necessary information and documentation needed to carry out our work. This level of organisation has made it easier for us to plan and execute our tasks effectively.
Additionally they have been proactive in addressing any issues or concerns that arise during the course of our work. They have shown a willingness to collaborate and find solutions, which has fostered a positive working environment.
Furthermore, Bowson have been reliable in terms of payment. they have consistently paid us on time and in accordance with our agreed upon terms. This reliability has helped to establish trust and a mutually beneficial working relationship.
Thank you to all at Bowson, especially the property management team for there continued support and professionalism - Darren... Read more
23rd Oct 2023 (1 year ago)
J angus
Quite simply the absolute best property agents in the country xx... Read more
23rd Oct 2023 (1 year ago)
G bradbury
Excellent. Reece in particular was very helpful... Read more
17th Oct 2023 (1 year ago)
N Weatherburn
Bowson have been managing my property for over 10 years and have provided good service throughout. I would recommend them to anyone for property management.... Read more
Landlord
17th Oct 2023 (1 year ago)
R Scott
Peace of mind and excellent service from start to finish!... Read more
13th Oct 2023 (1 year ago)
Z Kurt
Helpful staff, have rented a place with Bowson for more than 3 years and the staff were always highly responsive and helpful.... Read more
Tenant
12th Oct 2023 (1 year ago)
Y Sun
Better agency i'v ever meet so far.... Read more
9th Oct 2023 (1 year ago)
J Johnson
I’ve only got good things to say about Bowson! From first contact John Moore was prompt and totally professional, taking time that other agents didn’t bother with to give a remote valuation then later a real one, and the time he’d clearly put into it gained our trust. When we were ready to put our house on the market John was out the next day and listed the property that afternoon, managing to achieve 6 viewings within 24 hours. We had thought it might be hard to sell, but we didn’t need any further viewings as the second viewing led to an offer substantially over our hoped-for price. Sam Todd then progressed our sale efficiently, always responding to messages and pro-actively keeping us in the loop, and all our interactions with Bowson were totally kind. They made the process of selling our house so straightforward; before we did it everyone said to us, ‘all estate agents are the same!’ But we really felt Bowson went above and beyond :)... Read more
Seller
3rd Oct 2023 (1 year ago)
P Davies-Smith
I've dealt with Bowson personally for several years now and so when it came time to sell my home they were the first people I got in touch with.
This was not a bad decision and they were professional and communicative throughout.
Sam's advise when preparing the house for photography and feedback on viewings was essential to achieving a swift sale for a good price.
I wouldn't hesitate to recommend Bowson to anyone looking for an estate agency.... Read more
Seller
16th Sep 2023 (1 year ago)
V Narsesian
Bowson Property are terrific property managers - the staff are extremely friendly, helpful and very importantly, very prompt to answer any queries and action whatever is necessary. We have come across many issues and they have always proven to be professional and knowledgeable. We feel our properties are in excellent hands with Bowson Property in charge.... Read more
Landlord
15th Sep 2023 (1 year ago)
S Ucuncu
Our housing rental was handled very quickly and efficiently by Ellis in just one week. Thus, our experience with Bowson has been very positive.... Read more
Tenant
15th Sep 2023 (1 year ago)
H Varazinskis
Very helpful and responsive customer service from Oli, who was a massive help in sorting any issues that we came across.... Read more
14th Sep 2023 (1 year ago)
Szachys
Generally the team is okay. But the second you need their help or something is not according to "their" idea they will ignore you/not help you or only partially help you. They have failed to assure that the property was in a good state before I've moved in and I've discovered countless hidden downsides of the property, such as very bad insulation making it impossible to keep the property heated. Finally they have claimed a large portion of my deposit. The flat was left in a equally clean and non damaged state as it was presented to me, I've spent an entire day cleaning it to assure that. Yet they claim some insane charges.
I'd avoid them for your own sanity. Your wallet will thank you as well.... Read more
Tenant
13th Sep 2023 (1 year ago)
A Coaker
Very swift and easy move in process. Sorted out all our queries quickly and professionally. Massive thanks to Reece for all his help. Would definitely recommend.... Read more
Tenant
13th Sep 2023 (1 year ago)
A McNicol
Very happy with Bowson’s service! Everyone we’ve encountered has been lovely and very responsive. They’ve made moving into our new property very easy. Definitely recommend.... Read more
Tenant
11th Sep 2023 (1 year ago)
A talwar
I have been there customer since 8 months now and I have been so satisfied living in one of their properties. They are very professional in handling issues and make sure that the customer and landlords are equally happy. I would recommend them a 100% cheers to bowson properties.... Read more
Tenant
8th Sep 2023 (1 year ago)
L 22
I really loved the properties
They have and the flexibility they have!... Read more
7th Sep 2023 (1 year ago)
C Kale
Part of my business is to deal with Estates Agencies hence I'm here writing this review for Bowson! Over the last couple of days I came across Bowson which I really consider it a unique experience not only for their services or professionalism but also for their expertise and deep understanding of all circumstances related to International Students applications. After more than 4 years of dealing with different estates agents in all over the UK, I have learned from Bowson new ways of management that are brilliantly practical for both estates’ agents and prospective tenants. I have decided to adopt these new management ways in my business because I can guarantee that they are fair and practical for all parties. So thanks to the team of this lovely estate agency in particular Ovi Redeckis the property management manager.... Read more
6th Sep 2023 (1 year ago)
Fawcey
Sam was brilliant, start to finish. More than happy to help and responded to our enquiries/requirements promptly and efficiently. Went the extra mile! Highly recommend.... Read more
5th Sep 2023 (1 year ago)
A Heaton
Brilliant service and great communication from very member of the team when purchasing a new home... Read more
Buyer
18th Aug 2023 (1 year ago)
J Herron
Overall a good experience. The most important maintenance issues were fixed in a timely manor (locks/security/heating/water). Staff are friendly and responsive. Fair with returning deposit... Read more
Tenant
16th Aug 2023 (1 year ago)
V Myat
I don’t even want to give one star. This property is totally useless. They talked so easily and didn’t respect other people time at all. Today I ended up waiting for 50 minutes for viewing and no one has shown up. All I got was just a call and apologies with no responsibility. Once again, I would say they are useless and don’t give a damn about your time.... Read more
11th Aug 2023 (1 year ago)
M Shaw
Excellent service provided by John. Super helpful and responded to queries very efficiently. Thanks!... Read more
31st Jul 2023 (1 year ago)
K Mainwaring
Excellent service, extremely helpful.... Read more
25th Jul 2023 (1 year ago)
K Matemba
Sam was the one organising my tenancy. He was so helpful and told me everything I needed to know. His responses were so quick I would have all my questions answered by the end of the day. Thank you... Read more
Tenant
15th Jul 2023 (1 year ago)
Up until now our experience with Bowson has been outstanding. John Moore and Sam Todd have been highly efficient at every stage and if the sale continues to go as smoothly through to completion I would categorically recommend them... Read more
Seller
13th Jul 2023 (1 year ago)
C Atkinson
John from Bowson has been brilliant in navigating us through the sale of our property. His professional and efficient attitude through some tough times was amazing. I am a seller who lives abroad so we had additional challenges. John was always available to help us in and out of work hours and went far beyond his remit to assist us with the sale. I would definitely recommend using Bowson to anybody selling/buying a home. Thank you so much to John and the team.... Read more
Seller
3rd Jul 2023 (1 year ago)
N Prakash
Excellent support and minimalistic calls to get things done. We only had to do bare minimum from our busy schedules. And the work was very quick and extremely satisfying. Special shout out to Sam Todd.... Read more
26th Jun 2023 (1 year ago)
S Windows
It is a pleasure to be a contractor for Bowson. Very professional in all their operations and their people are very knowledgeable and courteous.
We are delighted to be associated with them.... Read more
15th Jun 2023 (1 year ago)
D Povey
Great agent to work for as a contractor. Very professional, and any repairs are always dealt with in a quick and timely manner for tenants.
All staff are really friendly and helpful, and invoices always paid in good time.... Read more
2nd Jun 2023 (1 year ago)
B Thornley
TENANTS BEWARE - As others have said, everything is fine until the time when you want your deposit back. They will then come up with a ridiculous spurious bill for cleaning and repairs that wipes out your whole deposit plus about a hundred quid, then offer you a minute sum back to make it look like they're doing you a favour. They literally charged me £80 to clean the drawer of a 15-year-old washer worth about £40. It's exploitation, extorsion and everything that is wrong with the rental marked exemplified. The haves draining absolutely everything they can from the have-lesses.... Read more
Tenant
1st Jun 2023 (1 year ago)
C York
I immensely recommend them to anyone selling or buying. Friendly, accommodating, efficient and quick. They will guide you through the process every step of the way. Sam was brilliant and truly made the whole process so much easier.... Read more
24th May 2023 (1 year ago)
E O'Reilly
Fantastic service from start of the sale, until completion of sale.... Read more
Seller
24th May 2023 (1 year ago)
S Fitzpatrick
Kieran was dealing with our tenancy renewal and couldn't have asked for more marvellous service... Read more
Tenant
19th May 2023 (1 year ago)
H Agrawal
Very bad experience. We made sure everything was cleaned properly before vacating the flat we rented through them, but they deducted huge deposit in the name of getting the house cleaned professionally. This is really not done, after having to spend so much effort and not getting back the deposit , what we deserve.... Read more
Tenant
12th May 2023 (1 year ago)
O Dowling
Jack was so helpful and efficient with sorting out our student tenancy.... Read more
Tenant
11th May 2023 (1 year ago)
A dubey

We had a really bad experience with this agency. They didn’t return the complete deposit to us though we left the property exactly in the same condition how was given to us. They didn’t give us proper proof, they only showed 4 pictures and out of them only 1 was genuine. They didn’t even compare the house condition with the checkin report and simply deducted the money from the deposit for cleaning. I was not given the property professionally cleaned but they are unnecessary charging us for cleaning. The new tenant came immediately after us so I don’t think they did anything more than how I left the property but they are charging us for the house redecoration and indirectly charging the money from my pocket. This is so unfair and unethical. I spend days and night in cleaning the property. I cleaned everything even the ceiling and made sure the house condition is same as how was given to me. In the checkout report also they didn't mention anything, because there was no damage or any issue. I won’t recommend anyone to go with this agency if you want smooth and peaceful stay.... Read more
Tenant
6th May 2023 (1 year ago)
A Silverlake
Sam has been wonderful in assisting us all throughout the process. Excellent service ????... Read more
30th Apr 2023 (1 year ago)
D Walker
I am a self employed contractor. I carried out some work on behalf Bowsons in January….. still waiting for payment now mid April. To be fair some absolute classic excuses from senior management….be warned. Only scored one star as it would not post with no stars…. What this space for more information……... Read more
18th Apr 2023 (1 year ago)
E Jackson
Jack Law was a superstar!
I was firstly late to our house viewing which he completely understood and was lovely and helpful during the viewing.
The whole process of securing and moving into the house was quick and very easy, and he explained everything clearly along the way. I’ve dealt with multiple estate companies and landlords in the past, and Bowson and Jack have definitely been the best.
I couldn’t recommend him and the company more!... Read more
Tenant
13th Apr 2023 (1 year ago)
KakOnSupercard
Amazing work by Jack Law, fast and helpful throuhout everything and cant thank him enough! got us into our soon to be new home... Read more
Tenant
3rd Apr 2023 (1 year ago)
P Fennessy
Great Team, well planned execution and can’t thank Bowson enough for a quick and well established turnaround for the rental of my property. Look forward to a long business relationship. Paul... Read more
Landlord
13th Mar 2023 (1 year ago)
L Caffrey
Sam was really efficient in getting everything organised, veryfriendly & always responsive/happy to answer questions. Would recommend... Read more
10th Mar 2023 (1 year ago)
F Mary
Jack and all the team members were very helpful in making the whole process fast and easy.... Read more
28th Feb 2023 (1 year ago)
W Chen
Neat and prompt replies with a responsible attitute, and great thanks to Jack, too!... Read more
17th Feb 2023 (2 years ago)
B Tyzack-Carlin
Jack was great throughout the process, everything sorted swiftly and with no issues. Looking forward to moving in!... Read more
Tenant
10th Feb 2023 (2 years ago)
M Larkin
Bowson have been a pleasure to work with from the moment I found a property I was interested in. They have responded to emails and telephone calls incredibly promptly and reliably. I would also thoroughly recommend Jack, he has been so quick to answer all of my questions and available to contact at any point. Great clarity throughout the process and I cannot recommend his service enough!... Read more
10th Feb 2023 (2 years ago)
K moitoi
Jack was very helpful with helping us securing a property within a week . Thank you so much... Read more
9th Feb 2023 (2 years ago)
K elliott
Sam has been absolutely exceptional. His professionalism, kindness, understanding and efficiency has been incredible. We have dealt with many Estate Agents and very few meet up to the standards of all the staff we dealt with here. They all went above and beyond to support and help us. Sam, in particular, gave up so much of his time to ensure that we got the property we were praying for. He completely understood how important everything was to our family and showed us so much support. He is also incredibly good at his job and we can not recommend him highly enough.... Read more
8th Feb 2023 (2 years ago)
D Welburn
Emily has been really responsive and helpful throughout the tenancy.... Read more
Tenant
26th Jan 2023 (2 years ago)
M Wright
Bowson are amazing at what they do! They made my experience so easy and they’re very professional and on the ball with my property. Thank you for the service!... Read more
25th Jan 2023 (2 years ago)
M Shirbhayye
Big thank you to Jack Law from Bowson Property who helped us with letting a house in Newcastle. Jack was very supportive and responsive throughout the process which made the overall experience very seamless. Highly recommended. Thanks again Jack.... Read more
Landlord
25th Jan 2023 (2 years ago)
D Ward
Quick, professional letting of property.
Sam, the letting negotiator, was proactive, professional and approachable at all times.
Would not hesitate to recommend Bowson.... Read more
Landlord
23rd Jan 2023 (2 years ago)
D McInerney
Just want to say a very big thank you to the team at Bowson's for their assistance in helping my wife and I find somewhere suitable for our relocation from the south-east.
From our initial contact with John in the office between Christmas and New Year, who not only found us an ideal property to suit our needs whilst we adapt to our new surroundings, but also his ongoing support and quick responses have been exemplary.
Also thanks go to Sam and especially to Emily/Matthew for the HUGE help they've provided us!!
A friendly. approachable company who genuinely want to help. I sincerely hope this review goes a long way towards helping them in all their aspirations as a business.... Read more
Buyer
12th Jan 2023 (2 years ago)
E Apalowo
Bowson is a very great property agency. I have stay in one of the properties they manage for over a year and their services have always been timely and professional.
Most times, they attend to repairs quickly, sometimes even when you do not ask for it, which is something I find very interesting.... Read more
Tenant
20th Dec 2022 (2 years ago)
C Hindess
John went above and beyond and is an extremely polite and professional young man.... Read more
7th Dec 2022 (2 years ago)
A reynolds
Absolutely brilliant! We dealt with Sam who was second to none! Always in touch bent over backwards for us and was always reachable. I would highly recommend Bowson I’ve never dealt with another estate agent who’s went above and beyond like Sam did thank you so much!... Read more
11th Nov 2022 (2 years ago)
D Wright
Bowson’s of Jesmond were the Agents who sold our house and were also very proactive in the purchase of our current new home.
Sam, senior valuer, got the value of our the house that we were selling spot on.
He also helped keep the purchase chain together for a long period whilst we looked in the Manchester area where we eventually got the perfect house for us.
Sam was always polite, efficient and professional in his dealings with us and made a prolonged and difficult property experience much easier. He was very ably assisted at key times by his assistant valuer, John and also Charlotte and Jack.
We would have no hesitation in recommending Bowson’s to any one seeking to purchase or sell a house in the Newcastle area.
Derek and Philippa Wright... Read more
Seller
2nd Nov 2022 (2 years ago)
L Fitzell
Bowson Properties and specifically Sam Todd have recently done an outstanding job on sale of a property we owned in Newcastle - Sept 2022. Everything from price recommendation / valuation to managing the buying process and resolving the issues a long the way was absolutely top notch. Sam has an abundance of common sense, balanced view, is highly efficient and was a great negotiator in this instance between buyer and seller . If you want a company / man to sell a residential property in Newcastle Sam’s your man. I wouldn’t hesitate in recommending him from a seller or buyer... Read more
Seller
20th Oct 2022 (2 years ago)
V Bramble
Excellent service - after trawling Rightmove and Zoopla for months to no avail, John from Bowson got in touch with me and was an absolute godsend. He was very quick to respond to any emails and was proactive with sending information about new properties, which was fantastic considering how quickly properties get snapped up at the moment. John was also just generally lovely to work with, and along with the Bowson website, he made the whole process very smooth. Couldn't recommend enough!... Read more
Buyer
10th Oct 2022 (2 years ago)
P Copestake
We just bought a house through Bowson and were very happy with the whole process. Sam was really helpful and communicative, kept us in the loop and was always helping to hurry things along! Thanks a lot Sam, Polly & Robb :-)... Read more
Buyer
2nd Oct 2022 (2 years ago)
E Talibi
Just received a call from this company, with sheer disrespect demanding money - couldn’t even explain or talk civilly just demanding I owe her money. I am the guarantor yes, but not aware of the situation - this could’ve been avoided and sorted out, but the mannerisms were vile. I caught her name at the end of the call and it was Anna. I recommend don’t use this company, as there is no clear privacy or confidentiality as she just went straight in to demand.... Read more
Tenant
15th Sep 2022 (2 years ago)
Billy
Great service from start to end, Sam was dealing with us throughout and always kept us in the loop. Sam even took time to come to the property so we could measure up before getting the keys. Great service, thank you Sam and Bowson for their amazing service.... Read more
10th Sep 2022 (2 years ago)
whitedeath9
Tenancy was arranged in a timely manner thanks to Sam Todd.... Read more
Landlord
20th Aug 2022 (2 years ago)
S Reavley
I would like to say a big thank you to the Bowson team for getting my property rented out so quickly and efficiently. They were fantastic throughout the whole process and I will definitely be using them again.... Read more
Landlord
15th Aug 2022 (2 years ago)
K Jiang
I move here from overseas to rent a property. John is realy helpful. I could always get a prompt response to my queries and get them sorted. I really appreciate your help.... Read more
Tenant
12th Aug 2022 (2 years ago)
M Mcmahon
Communication was amazing from start to finish. I was dealing with John Moore who made the whole experience so easy and relaxed. He kept in touch and made any relevant changes quickly. This was my first time going through an agent to rent so I had lots of questions and he was more then happy to answer them all and never made me feel like I was bothering him he was genuinely happy to help! Would definitely recommend. Thanks again John :)... Read more
Tenant
5th Aug 2022 (2 years ago)
S Grievo
Great service with constant and speedy communication.... Read more
5th Aug 2022 (2 years ago)
V GÜMÜ?
It was a very nice and problem-free house rental process. Thank you to Bowson and especially to Sam for real estate service.... Read more
Tenant
4th Aug 2022 (2 years ago)
L Lawrence
Bowson just done another property tenant finding for me, they are so fast and professional, they have good marketing skill and customer contacts. They deal with both side professionally and with care. I highly recommend their service... Read more
4th Aug 2022 (2 years ago)
M Thomson
Myself and a friend are using Bowson to rent our first flat after finishing university and Sam and John couldn't have been more helpful. Sam was great with the viewing, pointing out any obvious flaws to me that would be resolved before our tenancy began which is very helpful, especially for first time renters! The process of signing the lease and paying deposits/rent was very straightforward and any questions we did have were answered clearly and quickly by both Sam and John. I'd definitely recommend using these guys - very personable agents and an extremely professional service!!... Read more
8th Jul 2022 (2 years ago)
N Nayyar
I have used Bowson for tenant find services for many years and always found them to be easy to deal with and work the way you want as a landlord. The last property let was let within 72 hrs and paperwork all completed within 7 days!... Read more
2nd Jul 2022 (2 years ago)
O Adetobi
Charlotte as my agent is very professional, communicates fast and reliable. I am glad.... Read more
7th Jun 2022 (2 years ago)
R Salazar
Was a pleasure having John deal with finding a tenant for my first buy to let. Made the process smooth and communicated throughout the entire process. In the space of one week tenant found and contract signed. Would highly recommend and I will recommend through word of mouth. 5 stars... Read more
Landlord
12th May 2022 (2 years ago)
S Girl

Bowson’s Property have been such a helpful estate agents to me. All of the staff I interacted with over the course of two years have been really friendly and lovely and actually really helpful. Sam helped me find a property during the pandemic and conducted zoom viewings for me and was really professional but friendly. Rebecca and Fran were excellent points of contact when I needed assistance, even when they were unable to help with matters, they still pointed me in the direction I needed. Overall, it felt like they have a really good office culture/ working environment because they were always very friendly people and always willing to help and it didn’t feel like there was an ounce of pretentiousness from them like in most other estate agents.
The only negatives that I’d experienced were when I initially moved in and the lady who handed over the keys during Covid didn’t introduce herself, provide me with the access code for the gate or actually do a proper handover for me, however the other staff members did rectify this for me and provided me with a warm welcome to Newcastle. In addition, I did experience a few issues with the rental property when I’d first moved in, however as I said above, the staff were very approachable and helpful which helped a lot with this.... Read more
Tenant
14th Mar 2022 (2 years ago)
M Szczepaniak
Very friendly and helpful staff and very very easy, speedy and not complicated process of background checks, references etc.... Read more
1st Mar 2022 (2 years ago)
F Torres
The process of renting a property went very smooth!... Read more
Tenant
1st Mar 2022 (2 years ago)
N Kang
I've known this agent when I was renting in 2019, and I was pleased with their service. Now we're selling our flat, and we're very glad we went with Bowson instead of one of the larger chain agencies.
During the first house valuation, John provided us with information about the neighbourhood as well as pricing recommendations. John listed our flat in just four days after we agreed! We had excellent communication with John and Sam over the advertising period. They also provided immediate feedback after each viewing. In just five days, our flat had five offers! I would highly recommend this agent to our friends.... Read more
Seller
9th Feb 2022 (3 years ago)
N K
Charlotte (one of the agents) was really helpful in finding us a student house and made the process really quick and simple... Read more
Tenant
2nd Feb 2022 (3 years ago)
I Idilby
Amazing and fast service and responsiveness. Charlotte was very helpful, supportive, and kind. All in all great experience!... Read more
24th Jan 2022 (3 years ago)
S wickham
I dealt with John Moore at Bowson from the very first contact. We were in urgent need to secure a property and John's service was exceptional. He always responded to calls and emails and called me back as promised to keep me updated without fail. He worked really hard to help us out during a stressful time! We couldn't be more grateful for his support and is surely a huge asset to the team at Bowson! Thanks John!!... Read more
Tenant
24th Jan 2022 (3 years ago)
T Drozdowska
The staff at Bowson are really friendly and helpful. They have always responded promptly and been effective communicators. This year, as in the previous 3 years they have been efficient in finding tenants for me and have also liaised with service engineers where required. I can fully recommend them.... Read more
Landlord
21st Jan 2022 (3 years ago)
J logue
I recently rented a property in Newcastle from Bowson and was thoroughly impressed with their professionalism at all stages. I dealt mostly with Fran who was incredibly helpful and considerate at all times. I always felt like my concerns were listened to and resolved quickly. If you’re looking at renting in Newcastle, I would recommend Bowson above all other companies in the area. Thank you!... Read more
Tenant
7th Jan 2022 (3 years ago)
B Chakraborty
I liked this company.
They have shown better professionalism than many other available property management companies.
Field agent who showed me the property was very gentle and soft spoken. He also acted very promptly in managing the next steps after I confirmed on the property after the viewing. The office executive was also very cooperative and did all the office work in very less time without any flaw. They always coordinated and communicated properly and on time. They took care of the intimation process to the utility provider and council tax deppt. about my move in details.... Read more
Tenant
22nd Dec 2021 (3 years ago)
Raveena
John was amazing from start to finish and delivered a great customer service! I will definitely be using Bowson again.... Read more
16th Dec 2021 (3 years ago)
J Joy
I would recommend every one bowson letting agency.charlotte was very responsive and professional through the entire process for letting.Thank you team Bowson... Read more
Landlord
16th Dec 2021 (3 years ago)
O florence
John Moore from Bowson was exceptional in his bid to get me a property.
He took time to explain and he went over and beyond to make sure he found me a property that was suitable for me and my family’s needs.
He was constantly calling and checking up on me and updating me as soon as any new property he believed would suit our needs pop up.
He took time out of his busy schedule to pick me up on two occasions to take me to the property for viewing and all his dealings were professional and top notch.
He is a valuable asset to the team and I am so grateful that I was able to work with him to get a house eventually and I can wait to move it.
He sure needs a pay rise.
Thank you so much John.... Read more
Buyer
14th Dec 2021 (3 years ago)
M MacDonald
Charlotte has been very informative, helpful, responsive and efficient.
Sam is also very attentive and helpful.
I would recommend them to everyone.... Read more
7th Dec 2021 (3 years ago)
J Ballantyne
We have dealt with Charlotte McGregor for our let and she was fabulous, was always to hand when needed kept me in the loop with everything very professional. We would highly recommend Bowson and will be using them again in the future.... Read more
Landlord
1st Dec 2021 (3 years ago)
Maria
Bowson have been extremely professional and helpful while we were looking for a house for next year (we are all students). Our estate agents Charlotte and Fran have been absolutely amazing and helped and supported us throughout the process, as well as being very accommodating and understanding with our timeframe to find extra students for the house. Charlotte always replied to emails very quickly and was always available if we ever had any questions, and was always very friendly from the first time she showed us around the house. Would definitely recommend for students as the properties are amazing and the estate agents lovely and welcoming!... Read more
Tenant
28th Nov 2021 (3 years ago)
G sms
Charlotte at Bowson’s had tenants secured on my property in a couple of days and all paperwork completed without any delay. As always Brilliant service!!... Read more
Landlord
12th Nov 2021 (3 years ago)
S Short
Thanks Charlotte, Fran and Sam for organising for let... Read more
8th Nov 2021 (3 years ago)
Mo
Charlotte at Bowson was excellent from the beginning to signing an agreement for a property I wanted to rent. She ideally assisted us in renting the first home here in Newcastle!. Working with her was straightforward; the process was quick and easy. Charlotte and the team were in contact with me throughout the renting process and responded to any questions and enquiries. Also, I liked that Bowson offers an online hassle-free mobile-friendly service that you can sign/manage your contract and payment without dealing with traditional slow paper-based. If you are looking for property, whether you are from the town or new to the area like me, Bowson are highly recommended.... Read more
Tenant
7th Nov 2021 (3 years ago)
G Marwah
As a landlord who has been using Bowson for years and I can emphatically state that not only are they a professional outfit but they know the business inside out.
My one bedroom flat listed last week was snapped up within 24 hours at an exceptional monthly return.
John was brilliant by keeping me up to date albeit over the 24 hours.
Cannot fault the service provided and would highly recommend Bowson.
Thank you guys. Keep up the excellent work.... Read more
Landlord
16th Oct 2021 (3 years ago)
L Entertainment
Having been away for most of the summer and the way the market has been it's been really difficult finding somewhere decent to live. I knew Bowson always provide top quality housing and top class staff working for them. John Moore one of Bowsons agents has went out of his way to make sure I got a quality property sorted ASAP . Literally within 48 hours of viewing a property I am moving in. Top marks on speed and efficiency ?? Would most definitely recommend... Read more
Tenant
2nd Oct 2021 (3 years ago)
T Ayre
Sam from Bowson was exceptional from the start in helping us buy our first home. He was professional, courteous and efficient. Nothing was too much trouble and he always did what he said he was going to. Would highly recommend.... Read more
Buyer
1st Oct 2021 (3 years ago)
Very helpful team at Bowsons; followed-through with everything they had promised, and couldn't fault them for the sales strategy they proposed and subsequently executed on our behalf.... Read more
Seller
27th Sep 2021 (3 years ago)
Kim
Charlotte was very helpful during our rental experience, we had a quick turnaround from organising a viewing to submitting an offer to the landlord and Charlotte was quick to respond to any queries I had, would highly recommend.... Read more
Tenant
23rd Sep 2021 (3 years ago)
A Singla
I would 100% recommend Bowson letting agency. The process was very smooth. Sam Todd was looking into my file and he was so responsive, even if I bother him with my multiple emails and questions!! From the start of the process of booking a viewing, guiding the process, signing the agreement to file closing, it has been altogether a very smooth process. I have heard people getting troubled, but thankfully my experience has been not that. And all thanks to Bowson. They have great properties and great management people more than that :) Thanks for helping me finding an accommodation! :)... Read more
Tenant
23rd Sep 2021 (3 years ago)
F Knowles
Sam at Bowson made our experience of signing for a new flat incredibly smooth and easy. Highly recommended.... Read more
Tenant
15th Sep 2021 (3 years ago)
H BA
Bowson have been extremely helpful in helping to manage and let my properties. I can highly recommend Fran and Emily who are a pleasure to work with.... Read more
Landlord
15th Sep 2021 (3 years ago)
N R
They are excellent in terms of quality of service and their friendliness.If you are an international student like myself then it's a place you can blindly trust to take care of the task to find a perfect home.... Read more
Tenant
3rd Sep 2021 (3 years ago)
M Trentman
Sam was a pleasure to work with on an apartment release. Professional, responsive, positive attitude. Would happily work with him again.... Read more
1st Sep 2021 (3 years ago)
Bowson Estates did manage to find us a buyer and the sale went through without any problems.... Read more
Seller
14th Aug 2021 (3 years ago)
R Ali
Had a great experience with the agency. Charlotte was amazing!... Read more
16th Jul 2021 (3 years ago)
C Armstrong
Charlotte helped us out wth finding a property and was super helpful and always replied fast and on the same day, amazing communication ????... Read more
7th Jun 2021 (3 years ago)
P Drozdowska
I'm very happy with this agency. Sam was very kind and helpful. Everything was done very quickly. Just a few minutes after viewing, the agency contacted the landlord and I received a call informing me that my offer had been accepted by him. I hope to find a flat with them next year as well.... Read more
Tenant
4th Jun 2021 (3 years ago)
A Gough
Best letting agent I've dealt with thus far. Sam Todd has been exceptionally helpful and responsive throughout the entire process of finding a property and contacting the landlord with my questions. I will update after having lived in the property for a while, but thus far no complaints!... Read more
Landlord
25th May 2021 (3 years ago)
?Davi
(Translated by Google) Garbage intermediary, friends should never ask them to rent a house if they can live in the future. If necessary, do not check the contract carefully. The rent is high and the bill is not included, and it is very bad to leak customer information to other companies. ????????
(Original)
?????????????????????????????????????????????bill???????????????????????????... Read more
19th May 2021 (3 years ago)
C glover
Alice was helpful and quick to reply during my renting application process. I'd recommend her and the team... Read more
Tenant
5th May 2021 (3 years ago)
B Caradine
Incredibly helpful and arranged viewings for properties quickly and efficiently.... Read more
13th Apr 2021 (3 years ago)
P Harrison
Highly recommend Bowson to anyone looking for a place to rent. I have lived in a Bowson property for over 2 years and never had any problems. The team are so responsive and always happy to help!... Read more
Tenant
29th Mar 2021 (3 years ago)
C Jain
Good service and prompt in case of any queries/issues... Read more
29th Mar 2021 (3 years ago)
P Biggs
Really enjoyable experience. Sam was wonderful and supportive throughout the process of finding a flat for me, I’m very happy with the service!... Read more
24th Mar 2021 (3 years ago)
K rae
The experience I have had is beyond amazing. Sam is great he explained everything perfectly and kept in touch throughout the whole process. Definitely the best eastate agent I have ever dealt with.... Read more
18th Mar 2021 (3 years ago)
D Gray
They were really helpful with helping us find a house and have really looked after us through all the stages up to signing the house and paying deposits. Sam was very helpful and kind in helping us achieve all of this. Big thank you to Sam and the team at Bowson for all the help!... Read more
6th Mar 2021 (3 years ago)
Generally respond quickly to solve problems.... Read more
Tenant
2nd Mar 2021 (3 years ago)
E Mogilevceva
Just wanted to share my experience and review about bowson I'm renting property about 4 years now and the staff at bowson are amazing not only staff at office are amazing but also everyone who comes out to fix things in property if I would have to chose agency again in future from where to rent it would be bowson and I would recommend for others... Read more
Tenant
27th Feb 2021 (3 years ago)
Professional and courteous throughout the transaction.
Kept me updated at all times.
Always answered phone calls promptly.
Sam, Charlotte and Alice have never let
me down once.
They go over and above what I expect of an agent.
The fees charged are very reasonable and the quality of tenant recommended has not once been problematic.
I have used Bowsons for no less than the last 5 years to let me properties.
I highly recommend Bowsons!... Read more
Landlord
26th Feb 2021 (3 years ago)
K S.
Really friendly and professional team, everything went smoothly from start to finish. Would recommend - no hiccups or delays either. Big thanks to Alice for her help!... Read more
25th Feb 2021 (3 years ago)
A Osborne
Apart from a slight mix up with mobile numbers I can't fault Bowson at all. Sam was incredibly helpful when we missed out on a property and we were able to put a deposit down on another property on the same day.
Sam and the team were all very helpful with the moving out process and made it incredibly easy for me and my friend who are first time movers.
Big ups to Bowson.... Read more
Tenant
17th Feb 2021 (4 years ago)
S Stadnik
Amazing, higly proffesional people who are always ready to help. We have never experienced any problems from their side. Totally recommend!... Read more
9th Jan 2021 (4 years ago)
B Agayby
Just about to start my tenancy with them, so far they have been nothing but responsive and quick in everything. I have been dealing with Alice and she has been a great help.... Read more
Tenant
4th Jan 2021 (4 years ago)
L Cordell
This company has been excellent, really helpful and made the process of viewing and then securing the property we wanted easy. Sam has been very helpful, the service we received was excellent. Everything was explained clearly to us.... Read more
20th Dec 2020 (4 years ago)
J ferry

If i could give them 0 stars I would. I've rented properties for over 12 years in Newcastle and they are hands down the worst company i've ever used. I can't get everything in a single review but i'll try.
We had an agreement in writing the property we were renting would be cleaned prior to us moving in. We collected the keys at 2PM on Friday and It wasnt clean. When I raised the issue's I was dealt with by a very aggressive and patronising member of Bowson's team and was told to email and it would be dealt with on the Monday. That left us with a filthy house to either live in and hope someone comes Monday, or we clean it ourselves. Naturally you're not going to live in this state, so we cleaned it.
Our tenancy agreement states we leave the property in a state we received it in. We left it in a better state than we received it yet they are still trying to charge us an obscene fee for unjustified cleaning.
We had damp in 2 bathrooms, kitchen and living room. Bowson refused to do anything about it.
We had the landlord let himself into our property on 3 different occasions even after we asked them to request access because some of us worked nights (they broke the law 3 times!)
We asked the landlord to do a move out inspection sometime before we moved out so if there were any issues, we could sort it and there would be no loss of deposit and no issues. We were denied because they have too many properties. They then tried to charge us £500+ from our deposit. Very convenient that they "dont have enough staff" to do a move out inspection and didn't mention a single issue throughout any of our inspections. Even when the owner of the property turned up 3 times (illegally) he didn't have any issues to raise either.
Whatever you do, stay away from this company if you are renting. They do not care about you at all. They could chose to continue to represent this landlord who refuses to fix damp in his property and breaks the law on a regular basis. As long as they are getting paid they do not care at all
Take a look at some of the photos we took when we moved in to show just how disgusting it actually was. Here are some of the "features" our property came with when we moved in, to which none were addressed by Bowson. We had to deal with them ourselves or live with them until we moved out
Mould and damp in the kitchen, living room and 2 bathrooms
A key and filth in the washing machine
Crystalised urine on the toilet
hair and grime in the showers
Oven and microwave caked in grease from previous tenants
Bin and kettle so dirty that we had to throw them out
Bowson said this was suitable for new tenants to move into. I'll let you be the judge of that
The last correspondence we had was when I replied to one of your members on 2/9/2020, to which I never received a response.
Bowson tried to claim £516 of our deposit for "smell of smoke" and "dog hairs", even though neither of these things were possible nor had they been mentioned in any of our previous quarterly inspections. DPS eventually agreed that they would be entitled to £190.40. £325.60 they tried to take from us that DPS agreed they were not entitled to. It took us 80+ days to get our deposit back because Bowson waiting the maximum amount of time to submit their response at every given opportunity.
All round this was an awful experience for 14 months of my life. Wouldn't recommend this landlord in any way shape or form.... Read more
Tenant
23rd Nov 2020 (4 years ago)
J Scott

Very very poor company. Whilst they are bound by the landlords willingness to make changes to the property, they choose to still represent a landlord that allows his tenants to fester in conditions that could potentially lead to severe health concerns (damp highlighted within 2 weeks of moving in to property, estate agents/ professionals all acknowledged the damp but upon moving out of the property the damp had not been attended to and had got worse).
While I could potentially forgive them for not going against the landlords wishes, as he is the one that ultimately pays them and they need to keep him on side, what I can't forgive is the way they conducted themselves through the moving out stage.
During the inspection stages, the agents told us that the house was in great condition and our deposit would not be affected by anything. We asked for them to attend prior to moving out to check but they were short staffed due to covid. Understandable. However, upon moving out they provided us with many many issues that they dreamt up during their final inspection when we weren't in the property.
Furthermore, they then provided DPS with a completely different version of the final inspection, claiming money off us for issues that had never been mentioned in any inspections when we were present or during the final inspection email that was sent to us (the tenants).
They appealed to take over £500 from our deposit. We disputed this and in the end DPS determined they would receive just under £200. Where they made up the £300 excess from shows that the company has very little/ no regard for their customers as they were willing to try (essentially) steal money from us for issues that were never present.
While it's great to be able to have a roof over your head, i would seriously consider sleeping rough on the streets with the imaginary pet (or pets they were vague about that bit as well) they accused us of having rather than renting a property that these estate agents are involved with.
Truly awful company with terrible standards and terrible inconsistencies.... Read more
Tenant
23rd Nov 2020 (4 years ago)
J Baird
Sam and the team were quick to help with all of my enquiries, and provided great liaison with my landlord to make sure I got the best deal. Would definitely recommend!... Read more
Tenant
29th Oct 2020 (4 years ago)
P Chaudhari
Very friendly staff, happy with the services . . All my queries and doubts were answered very quickly
Alice and Charlotte from lettings dept. were very kind and helpful.... Read more
27th Oct 2020 (4 years ago)

DO NOT USE THIS COMPANY! If i could give them 0 stars I would. I've rented properties for over 12 years in Newcastle and they are hands down the worst company i've ever used. I can't get everything in a single review but i'll try.
We had an agreement in writing the property we were renting would be cleaned prior to us moving in. We collected the keys at 2PM on Friday and It wasnt clean. When I raised the issue's I was dealt with by a very aggressive and patronising member of Bowson's team and was told to email and it would be dealt with on the Monday. That left us with a filthy house to either live in and hope someone comes Monday, or we clean it ourselves. Naturally you're not going to live in this state, so we cleaned it.
Our tenancy agreement states we leave the property in a state we recevied it in. We left it in a better state than we recevied it yet they are still trying to charge us an obscene fee for unjustified cleaning.
We had damp in 2 bathrooms, kitchen and living room. Bowson refused to do anything about it.
We had the landlord let himself into our property on 3 different occasions even after we asked them to request access because some of us worked nights (they broke the law 3 times!)
We asked the landlord to do a move out inspection sometime before we moved out so if there were any issues, we could sort it and there would be no loss of deposit and no issues. We were denied because they have too many properties. Now they're trying to charge us an obscene fee for cleaning. Seems awfully convenient.
Whatever you do, stay away from this company if you are renting. They do not care about you at all. They could chose to continue to represent this landlord who refuses to fix damp in his property. As long as they are getting paid they do not care at all
Unfortunately I can't upload images but some of the "features" that were included are:
Mould and damp in the kitchen, living room and 2 bathrooms
A key and filth in the washing machine
Crystalised urine on the toilet
hair and grime in the showers
Oven and microwave caked in grease from previous tenants
Bin and kettle so dirty that we had to throw them out
We had to deal with them ourselves or live with them until we moved out. Bowson said this was suitable for new tenants to move into. Do not use this company to rent, they will try and take as much money off you as possible whilst allowing landlords to break the law.... Read more
Tenant
5th Oct 2020 (4 years ago)
M X
Some of the team at Bowson's were particularly helpful to me when moving during the pandemic and very responsive to many of my requests. Even though there had been a few issues, Anna and Sam were particularly invaluable to helping me settle in my new home & city and were only a call/ email away and this has been consistent throughout my 3 months of tenancy.
Though I had experienced a few issues within my first week due to the pandemic and maintenance issues, these had been responded to at the earliest convenience and in a friendly and professional manner.( for example not receiving gate code on first day or washing machine issues. ) The majority of the staff at Bowson's are delightful, including the maintenance team - Thank you :)... Read more
Tenant
21st Sep 2020 (4 years ago)
T Orme
I have to say there are many letting agencies in Newcastle (and I've dealt with most) but the best to date is Bowsons!
Charlotte in particular incredibly helpful... Read more
14th Sep 2020 (4 years ago)
T Hickman
Absolutely brilliant service. Genuinely helpful, and didn't feel at all like I was being taken advantage of. Dealt with Sam and it was a complete contrast to dealing with other letting agents in the North East area. Got things sorted quickly and always on hand to answer any questions. Couldn't rate highly enough.... Read more
9th Sep 2020 (4 years ago)
E Pratt
First time renting in Newcastle and this agency is great. The process was really smooth and any small issues or questions I've had have been resolved very quickly which is so nice to find. Rebecca from property management is great and always responds to my queries promptly. Nice to be looked after by a good team!... Read more
Tenant
4th Sep 2020 (4 years ago)
J Rowe
Very unprofessional and underhand. Upon moving out of the property they tried to hit us with an unjustified cleaning charge. Can only assume that they hoped we did not take pictures just before moving out the property or simply hoped we wouldn't go through the trouble and delay of disputing their claims through the DPS. Always take pictures!! Protect yourselves from letting agents who only care about money, or better yet just don't use them.... Read more
Tenant
1st Sep 2020 (4 years ago)
Deep
An excellent and professional outfit worthy of 5 stars.
Always responsive and never let you down.
Courteous every step of the way.
Sam and Alice have always yielded an almost 100% success rate.
Cheers guys and keep up the great work.... Read more
19th Aug 2020 (4 years ago)
M Tsiara
Excellent service! Sam walked us through every step and answered all our questions, helping us make the dream of renting a flat in Newcastle come true. He would never let 24 hours go by without replying to a message and he has been more than friendly and patient with us along the way. If you ever need their services, please ask for Samuel Todd. He will surely help you find what you're looking for, discuss every doubt you might have, and answer every inquiry regarding the necessary contracts and processes. We are two students from Greece who will always be grateful of how he made the task of renting a flat in a foreign country completely stress-free. A ''thank you'' is not enough!... Read more
Tenant
13th Aug 2020 (4 years ago)
Ben
Bowson have been brilliant, one of the easiest agents I've dealt with, Sam was fantastic, great communication and has answered any questions we've had ????... Read more
28th Jul 2020 (4 years ago)
L waugh
Bowson were very helpful in helping us find a house and secure it - especially Sam. They are fast at replying and very friendly which made getting the house quick and easy. Would definitely use again!... Read more
8th Jul 2020 (4 years ago)
A Atalla
Fantastic service in selling my property, highly recommend and I absolutely wouldn't hesitate in listing with them again!... Read more
Seller
7th Jul 2020 (4 years ago)
F M
Bowson were brilliant! Sam in particular, very helpful throughout the whole process. Super responsive, attentive and professional. Each stage was communicated well and any queries were cleared up with ease! Would highly recommend.Thanks again.... Read more
17th Jun 2020 (4 years ago)
D Pinkney
I discovered a property that I really liked through Rightmove. I enquired through the website and very quickly recieved a lovely email with some more information. The lady I spoke to over the phone was Ashley who was wonderful and very prompt. When discussing the property she was very friendly and professional. In less than a week I have now signed my tenancy agreement and look forward to moving in next month! Would definitely recommend!!... Read more
Tenant
14th May 2020 (4 years ago)
R Hooper
I have been with Bowson for the last 2 years. They have been really good especially Anna. I would use again if I needed to rent.... Read more
Tenant
11th May 2020 (4 years ago)
J Lavarello
Cheers Sam for the very professional and friendly service! Made everything so easy... thanks!... Read more
20th Mar 2020 (4 years ago)
S Landreth
Good customer service, always contactable.
Made life of document processing easy fast and effectively. Thank you ????... Read more
3rd Mar 2020 (4 years ago)
D L
Fast easy turn around, helpful and responsive and easy to talk to.
Many thanks for your assistance.... Read more
28th Feb 2020 (4 years ago)
E Ammar
Bowson is a very professional lettings office. I recommend it. Miss Charlotte, the sales and lettings consultant helped me find the best flat and was very professional and helpful during the letting process. Thank you very much... Read more
Tenant
21st Feb 2020 (4 years ago)
C Nelson
Amazing service from Sam Todd. He's made the whole process easy and enjoyable. Couldn't ask for a better agent.... Read more
5th Feb 2020 (5 years ago)
A Arfaie
I recently rented a property through Bowson and the whole process has felt so easy.Alice Lawson was always so helpful, polite, friendly, patient and quick to respond, it’s made it a complete pleasure. Couldn't recommend highly enough.... Read more
Tenant
17th Jan 2020 (5 years ago)
A Alghamdi
I was very impressed by the services of the agency and specifically Alice Lawson who i was helping me out throughout the process of renting an apartment. She was extremely helpful and made the whole process easy and smooth (online) i’ Only needed to visit the office to collect the keys . I would gladly deal with the agency again if I ever needed help with lettings.... Read more
Tenant
11th Dec 2019 (5 years ago)
P Hall
A1 service from both Sam and James.I have been dealing with Bowson for many years and the staff are polite and friendly.... Read more
10th Dec 2019 (5 years ago)
C Farley
Used Bowson last year and I couldn't recommend them any more! Only a couple of minor problems have came up since I started renting but they were sorted out straight away. Sam is a top lad!... Read more
Tenant
9th Dec 2019 (5 years ago)
B croft
Great service. I have let a couple of properties from this company and both times the customer service was top notch. Any issues were sorted in a timely manner. Highly recommend.... Read more
Tenant
7th Dec 2019 (5 years ago)
J Bowman
(Translated by Google) Top Lad :)
(Original)
Top Lad :)... Read more
6th Dec 2019 (5 years ago)
R Watkin
Amazing service, made a stressful task easy and kept me informed, thank you so much, would not hesitate to recommend!!!... Read more
28th Nov 2019 (5 years ago)
S Webster
I've had the pleasure of dealing with Bowson two or three times in the last couple of years and they have always been professional, helpful and friendly. One of the agents, Sam, is a real character and will always go the extra mile to keep the customer satisfied. Highly recommended.... Read more
28th Nov 2019 (5 years ago)
J wilson
Staff are both friendly and helpful... Read more
28th Nov 2019 (5 years ago)
C Lormor
Exceptional service from the full team here at Bowson. Especially Anna and Lisa always prepared to go the extra mile to provide a professional service. Highly recommend.... Read more
27th Nov 2019 (5 years ago)
L Shiels
Bowson always deliver. They have let both of my properties for a great price and quick turnaround.... Read more
Landlord
21st Nov 2019 (5 years ago)
A Garrard
Good experience with Bowson. Great comms throughout the tenancy. Issues we highlighted when moving in were solved very quickly and viewings carried out towards the end were organised well in advance. Would recommend for sure.... Read more
Tenant
25th Oct 2019 (5 years ago)
R Walker
Communication fantastic great team always getting work sorted quickly,
and effectively as a contractor its good to have a team around like these,
hard working bunch.... Read more
24th Oct 2019 (5 years ago)
J Walker

Simply put; I would never, ever use Bowson again!
Upon moving into the property, which had been delayed several hours to the end of the day by Bowson, we were disgusted with the state of cleanliness and disrepair. Cobwebs from light fixtures and in the corners of rooms, dead bugs in the kitchen and bathroom, rotting worktops, the list could go on. We didn't even move into the property on the day due to this. The cleaners were sent round the following day, however didn't do much more than when they first "cleaned" the property.
Our first month in the property felt like living on a building site. We had people coming and going most days to fix the property due to the state of disrepair. New bedroom carpet, new bed and mattress, new kitchen worktop, new kitchen flooring, new light-shades, new sofa, repair to boiler timer, just a list of things that were needed to make the property remotely habitable. The new bed and sofa were simply dumped in the rooms, still in packaging, without the old ones being removed. It was another week or two before we got removal of old items arranged with Bowson.
During our tenancy we had a persistent damp and mould problem in the bedroom. Heating was on regularly with the windows open on the latch permanently, but the problem persisted. The damp problem within the in-built wardrobe caused damage to personal property (shoes, clothes, bags/suitcases, electrical items, etc) however Bowson were not bothered and offered no resolution to the damaged caused. They attempted to alleviate the issues with some cheap fixes however the damp and mould persisted until the end of our tenancy.
During the time Bowson were conducting viewings at the property, I was asked on one occasion to conduct the viewing myself. I can only assume the agent at the property got bored of waiting for their new potential tenant and simply wanted to go home as it was a 5pm viewing.
Once you've paid your deposit, you might as well say goodbye to it and forget about it. They will find a reason to deduct every last penny from you. I have rented from a range of agencies in Newcastle over the last six years and always received about 90% of my deposit back, but not this time.... Read more
Tenant
16th Oct 2019 (5 years ago)

Simply put; I would never, ever use Bowson again!
Upon moving into the property, which had been delayed several hours to the end of the day by Bowson, we were disgusted with the state of cleanliness and disrepair. Cobwebs from light fixtures and in the corners of rooms, dead bugs in the kitchen and bathroom, rotting worktops, the list could go on. We didn't even move into the property on the day due to this. The cleaners were sent round the following day, however didn't do much more than when they first "cleaned" the property.
Our first month in the property felt like living on a building site. We had people coming and going most days to fix the property due to the state of disrepair. New bedroom carpet, new bed and mattress, new kitchen worktop, new kitchen flooring, new light-shades, new sofa, repair to boiler timer, just a list of things that were needed to make the property remotely habitable. The new bed and sofa were simply dumped in the rooms, still in packaging, without the old ones being removed. It was another week or two before we got removal of old items arranged with Bowson.
During our tenancy we had a persistent damp and mould problem in the bedroom. Heating was on regularly with the windows open on the latch permanently, but the problem persisted. The damp problem within the in-built wardrobe caused damage to personal property (shoes, clothes, bags/suitcases, electrical items, etc) however Bowson were not bothered and offered no resolution to the damaged caused. They attempted to alleviate the issues with some cheap fixes however the damp and mould persisted until the end of our tenancy.
During the time Bowson were conducting viewings at the property, I was asked on one occasion to conduct the viewing myself. I can only assume the agent at the property got bored of waiting for their new potential tenant and simply wanted to go home as it was a 5pm viewing.
Once you've paid your deposit, you might as well say goodbye to it and forget about it. They will find a reason to deduct every last penny from you. I have rented from a range of agencies in Newcastle over the last six years and always received about 90% of my deposit back, but not this time.... Read more
Tenant
16th Oct 2019 (5 years ago)
K d
Really good service, they made it really easy for me to move into a new place when I was under a time crunch. Lovely staff!... Read more
27th Sep 2019 (5 years ago)
M Holford
Admittedly, our experience so far with Bowson hasn't been a smooth one – we currently rent a property that's managed by them and have had a lot of bad luck regarding issues with the flat (through no fault of Bowson).
I'd be lying if I said it didn't require some persistence (hence the 4 out of 5) but at the end of the day, I'm a big believer that the reaction is the result and Bowson have proved to me that they can address issues and address them well!
We still have low priority issues outstanding but we're hopeful that they'll be resolved in time.
Big shout out to Rory in the Property Management department who's provided us with clear, concise communication that's most importantly backed up by action. Big thanks to the contractors we've dealt with too.... Read more
Tenant
26th Sep 2019 (5 years ago)
H Hornby
Don't care about you, just want your money, slow to do anything apart from take payment, just generally lacking in manners and proper discourse... Read more
21st Sep 2019 (5 years ago)
G Burgon
Me and my partner let a property through Bowson and the service given was second to none, we found the entire process very easy and sent all correspondence via email, We even had a face time viewing! We were more than happy when we moved in, and we still are to this day. I would highly recommend Sam the agent who dealt with us in such a professional and friendly manner.
Definitely recommend for a friend!!!... Read more
Tenant
18th Sep 2019 (5 years ago)
A Wright
All fun and games... till it's time to get your deposit back...... Read more
30th Jul 2019 (5 years ago)
Rented our flat out with Bowsons again
Once more we have had an excellent experience all round but most especially with Sam Todd who communicated with us throughout the proceedings and offered valuable advice
We wouldn’t hesitate to recommend Bowsons to anyone looking for a professional and friendly agency... Read more
Landlord
22nd Jul 2019 (5 years ago)
R Hinai
I was very impressed by the services of the agency and specifically Sam Todd, who i was helping me out throughout the process of renting an apartment. He was extremely helpful and made the whole process easy and smooth. I would gladly deal with the agency again if I ever needed help with lettings.... Read more
Tenant
16th May 2019 (5 years ago)
C Papasavvas
The tenancy application was seamless and all the signing was done conveniently online. Great service up to now!... Read more
Tenant
22nd Apr 2019 (5 years ago)
A Naeem
I would highly recommend james and his team, it has been such a pleasant experience with his can do attitude and is willing to go over a beyond expectations.... Read more
15th Apr 2019 (5 years ago)
C Wotherspoon
Sam from Bowson was fantastic throughout my letting process. I needed to let a property within a week and he was able to schedule me a viewing and work with the landlord to find me a property within such short notice. He was very friendly and cheerful throughout and made the process very easy for me!... Read more
Tenant
8th Apr 2019 (5 years ago)
G Maughan
As Landlords, Bowsons have provided us with a great service. Nothing is too much trouble, they are polite and helpful at all times, their advice has often been invaluable. They have found good tenants for us in record time - we can't recommend them enough.... Read more
Landlord
3rd Apr 2019 (5 years ago)
J Tagger
Have been with Bowson for 2 1/2 years and never had any problems. Communication always great and problems sorted promptly. James and Mandy are always willing to go the extra mile. Couldn't recommend enough customer service is fantastic!... Read more
Tenant
12th Mar 2019 (5 years ago)
C Anne
Great service and friendly staff, would definitely recommend.... Read more
22nd Feb 2019 (5 years ago)
S Maitland
Spurious 'cleaning charges' deducted from deposits with no justification. Cleaning charges for items they say in their own check out report do not need cleaning.
Repairs never carried out, even safety related ones.
No doubt they are great for landlords, but not interested in tenants. Especially students who they simply treat as 'bread and butter'.... Read more
Tenant
13th Aug 2018 (6 years ago)
J Little
Terrible service. Staff propose ridiculous solutions to problems which are their responsibility. Charged outrageous fees when moving out of property from deposit.
I now avoid them at all costs.... Read more
Tenant
12th Aug 2018 (6 years ago)
S Connor
Rude, unprofessional and disrespectful staff. DO NOT USE THIS COMPANY! They will take your deposit without justification. BEWARE... Read more
Tenant
12th Jul 2017 (7 years ago)
W Whittaker
AVOID. Do not use this company. Do not care about tenants.... Read more
Tenant
12th Jul 2017 (7 years ago)
D urwin
I've been a contractor for Bowsons for over 10 years and always found them an excellent company to work for with great friendly staff.... Read more
8th Mar 2017 (7 years ago)
P Sinclair
I have worked with Bowson for a year now with several of my properties in Newcastle. Ashley, the Manager, has been great to work with and her team is very friendly and knowledgeable. They always handle my requests in a timely manner and very kind when speaking on the phone.... Read more
Landlord
7th Mar 2017 (7 years ago)
J Fas
Slow at everything when it's for the customer, quick when it's their benefit.
Took two months to change a broken bed and over a week to fix a broken fridge after all our food had gone bad.
Disrespectful staff, assumed we are lying about the fridge and asked us to wait for it to fix itself. Very dry unfriendly emails.
Terrible experience.... Read more
Tenant
15th Jun 2016 (8 years ago)
R smalling
Bowsons manage my property and I am hugely impressed by the professionalism of all their staff. I have used other agents in the past and have been bitterly disappointed in the service I received. Bowsons have restored my confidence I would never use anyone else. Their sales team are always quick off the mark in re-letting the property and the management team take all the stress away form me and my busy lifestyle! 10/10 guys!!... Read more
Landlord
27th Oct 2015 (9 years ago)
L Tulip
Really fantastic company, all staff friendly, welcoming and very professional. I would strongly recommend using this company if you are looking for new tenants or for someone to manage your property on your behalf.... Read more
Landlord
26th Oct 2015 (9 years ago)
A Maddison
Really helpful and friendly staff!
Made moving home really easy for me and my family!
Thank you Bowson lettings :)... Read more
22nd Oct 2015 (9 years ago)
D Doyle
Very quick to set up my rental and communicated professionally throughout the exchange. Very satisfied!... Read more
Tenant
29th Jun 2015 (9 years ago)
chazheg
awful service, took money from my account over the phone from a male when the details are female, refusing to refund full amount so have to involve a solicitor now, also that review from sam todd is actually one of the agents, just shows how sneaky they are sending reviews themselves.... Read more
10th Jun 2015 (9 years ago)
C Bartram
1st class service from everyone at Bowson Lettings.... Read more
Landlord
1st Apr 2015 (9 years ago)
L Crinson
Great service. Always get good advice. Thanks... Read more
28th Mar 2015 (9 years ago)
F moose
this is the worst estate agency i've ever dealt with. Slow to respond (when they actually do). You ring them out they say "will get back to you" and NEVER do, leaving outstanding problems going for months and months. Avoid this agency if you can.... Read more
21st Jan 2014 (11 years ago)