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  1. Home
  2. Michael Graham Young - Birchgrove
Michael Graham Young - Birchgrove Logo

Michael Graham Young - Birchgrove

Closes at 5:30pm
114 Caerphilly Road, Birchgrove, CF14 4QG
At MGY we understand that everybody’s reasons are different. From upgrading, to downsizing, to relocating, to portfolio management, to business purposes, to simply wanting a change of environment - people buy, sell, rent and let property for any one of a number of reasons and they all have different needs. That’s why with MGY it’s always personal. We see ourselves not just as ‘property people’ but as ‘people people’ because it’s about delivering the best outcome for you. ?You’ll enjoy face to face personal service ?Dedicated property professionals will take care of your business from start to finish. ?Your property will shine using our unique MGY Marketing Package ?We'll showcase it at its best and make sure it stands out in the marketplace. ?You’ll benefit from over 35 years’ experience ?From solicitors to financial advisors we have long standing relationships with an extended network of professionals. ?You’ll gain the local knowledge advantage ?We know Cardiff inside out, from the best rental areas to the best schools, to the best locations for business investments. ?You’ll enjoy our flexible approach ?Because we are independent we aren’t tied in or tied up, which means we can tailor our service to include whatever you want. ?You’ll benefit from forward thinking systems ?Our technology and procedures have been honed and refined to make transactions efficient and smooth. ?You’ll have negotiation experts on your side ?Our long standing reputation reflects our best practice ethics; which means we focus on getting the best possible deal for all. So when you’re looking for property services that really do go the extra mile - put your property in our hands and we’ll give you all the support you need.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 4:30pm
  • Sunday Closed
View all details

Michael Graham Young - Birchgrove Reviews (22)

Have you used this agent?
  1. 77% 5/5 Stars
    77%
  2. 5% 4/5 Stars
    5%
  3. 5% 3/5 Stars
    5%
  4. 5% 2/5 Stars
    5%
  5. 9% 1/5 Stars
    9%

S Lewis

5/5 Stars
MGY - With you all the way - they take the stress out of moving! (Source : allAgents)... Read more
12th Mar 2024 (5 weeks ago)

L Parker

1/5 Stars
I wish I didn't have to give a 1 star review as the people who worked here were really nice and friendly to me, but I was a first time buyer so basically had no idea what I was doing, and trusted mgy to handle everything for me, only for everything to go wrong. Not only did my flat take 8 months to go through (admittedly due to various issues) but now that I've moved in, there are so many issues with the flat, there's a leak in both toilets, the heating doesn't work, the oven doesn't work and it's all costing money I don't have and didn't think I would need to fix or replace. I messaged mgy to raise this today and was basically told Its not their problem and i should have arranged my own survey. Which yeah fair enough makes sence, but if you knew that I needed to do that why wouldn't you tell me? It's not as if this went through quickly, at no point over the last 8 months has anyone told me to do that. I would just naturally assume that mgy as the experts in this matter who knew I was a first time buyer would guide me through this and tell me if I needed to get a survey, but instead I've waited 8 months to move into my first home and get nothing but problems. The flat is so cold without heating that I'm literally lying in bed at night shivering. It's fine to say you weren't aware that there were any issues in the property, but I feel like you should make it part of your job to know, it's not fair on customers to just bury your heads in the sand, surely it wouldn't have been that hard for you as a company to check the heating and the appliances as you're there all the time for viewings and taking pictures ect. I feel really let down by this whole situation and unfortunately would recommend any first time buyers to chose another company who hopefully will help you through the process.... Read more
26th Feb 2024 (7 weeks ago)

Aray

5/5 Stars
Recently viewed a property to rent throught Mel. Mel was helpful and informative. Although the deal was not made due to landlord preference, Mel was professional to let me realize the progress.... Read more
22nd Feb 2024 (8 weeks ago)

R Sherwani

2/5 Stars
Mel was very kind and I can’t fault her service. Unfortunately they seem to work with some really difficult landlords. Made me drive all the way from london to Cardiff to view a property which I had paid a deposit for. Despite seeing the property virtually I was told the landlord was keen to make me view it in person. Everything was fine and I filled in all the paperwork just to be told a week later that the landlord pulled out for an unknown reason. They did however promptly refund the deposit. Just a shame I wasted so much time and effort for nothing.... Read more
3rd Jan 2024 (15 weeks ago)

J Bradley

5/5 Stars
Particular mention to Paige who was the most informed and honest estate agent we had during our house hunting using various companies. The rest of the team were always prompt, polite and professional whenever we needed to communicate Thanks!... Read more
4th Dec 2023 (19 weeks ago)

Lydia

5/5 Stars
I’m so grateful that my first purchase was through MGY. Very professional and attentive team. Highly recommend!... Read more
3rd Dec 2023 (19 weeks ago)

Anonymous Homeseller

4/5 Stars
Efficient and reliable always kept me informed and gave feedback on every viewing... Read more
29th Sep 2023 (6 mo. ago)

S Francesco

1/5 Stars
Never again! Learn to speak to people and most of all listen to them. Cath, Steph and Meriel are really good but my latest contact with two members of management have changed my perception of your business.... Read more
7th Jun 2023 (10 mo. ago)

L Rose

5/5 Stars
Would highly recommend MGY. Steph listed my property and secured a sale within a week. Cant fault the service they provide. Very professional and kept up to date at every stage. Many thanks!!... Read more
23rd Feb 2022 (2 years ago)

T Robb

3/5 Stars
Pleasant, yet so sad for families. almost always require full time tenants. Disability? Stay-at-home parents? Just doesn't seem right to me if your partner make more then enough with homeowner guarantors.... Read more
11th Feb 2022 (2 years ago)

C morgan

5/5 Stars
The best letting agents I have ever been with. Very professional and Suzanne Mackenzie made the moving house process as stress free as possible. Highly recommend their services.... Read more
10th Dec 2021 (2 years ago)

M Coates

5/5 Stars
We have just purchased what we hope is our forever home from MGY. We had nothing but a pleasant experience buying through MGY and do regret not selling with them too (but we live and we learn of course). Steph, Meriel and Nicky were always on the ball and they would respond very quickly to any queries. They really helped us in getting our offer accepted which we were very appreciative of. We were then allowed to go and re visit the property once our offer had been accepted which was exciting, and Steph again was lovely throughout both viewings. The buying process was extremely stressful but at all times felt MGY were competent and trustworthy. To top it all off we had 4 lovely MGY cupcakes when I picked up the keys which I thought was a nice touch and unexpected. 5*... Read more
2nd Aug 2021 (2 years ago)

S Warren

5/5 Stars
Have just let our property through MGY and the process was made easy due to the professionalism and commitment of Suzanne and Nicola. Our property was let quickly and they sorted everything with the minimum of fuss and they were always on hand if we had any queries no matter how minor. I would highly recommend using MGY.... Read more
4th May 2021 (2 years ago)

L Mertens

5/5 Stars
They couldn't have been more helpful or more friendly throughout the whole process. Great communication, always quick to respond to emails, and phone calls. Especially when we were viewing properties we noticed a marked difference between MGY and others where we found some estate agents hard to contact, or they would repeatedly ring to try and show us other houses even after we'd asked them to stop. MGY nailed it. Even to the point we collected keys, they surprised us with cupcakes upon collection. Totally unrivalled experience for purchasing a property in Cardiff. Thank you so much.... Read more
1st Apr 2021 (3 years ago)

N Price

5/5 Stars
Such a friendly team that makes selling your house easy. Always available to contact to answer any queries or questions. We recieved outstanding service and professional advice. I would highly reccomend MGY. This was our second move and we wish we used MGY the first time around. They are very honest and realistic with you and that makes good grounding from the start. Not once did i have a problem getting through to them. Thank you to Steph, Meriel and the Team at MGY (Heath)... Read more
21st Oct 2020 (3 years ago)

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