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- Belvoir - Cardiff & Pontypridd
Belvoir - Cardiff & Pontypridd
Opens Monday at 9:00am
Belvoir Cardiff, 178 Whitchurch Road, CF14 3NB
Belvoir Cardiff and Pontypridd opened its first estate agency in Cardiff in 2012 and in 2023 opened a second office in Pontypridd. We are a multi award winning and proudly independent estate agent, owned by a local property expert but part of the Belvoir Group. Belvoir is one of the UK’s largest independent property specialists with over 160 offices nationwide.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:30am - 1:00pm
- Sunday Closed
View all details
Accreditations
Belvoir - Cardiff & Pontypridd Reviews (102)
Have you used this agent?
79%
3%
1%
1%
16%
B Callan
We rented with Belvoir for a year (due to personal circumstances we had to move otherwise we would have stayed indefinitely). I've been renting for over 12 years and they are the best agency I have ever used.
Most letting agents are great at getting you through the door and then it falls down when it comes to the property management side. We all know what its like having to chase agencies/landlords for weeks for simple answers or to get any kind of repairs. Belvoir wasn't like this at all! They were also really forthcoming with information, so if it was your first time renting then you'd have everything you'd need and you wouldn't get caught out.
Our property manager Julie had great knowledge of the house and was always very responsive to any email we'd send her. We'd typically have a reply the same day for non urgent issues and if it was urgent we'd get a phone call within the hour and then a follow up email to confirm what we discussed. If repairs or work was needed, Julie was able to get agreement from the landlords and contractors booked very quickly. We never had to really push for repairs or fixes to be done either. Belvoir took a lot of care of the property so are quite proactive when it comes to stuff like this - evidenced by how well maintained the house was before we moved in.
Some examples:
- Shower started leaking quite a bit on a Sunday evening. Contractor was at the house the following Monday afternoon and Tuesday morning to fix.
- Fuse board for the whole house started tripping and then stopped working. Reported first thing in the morning and a contractor came out same day to resolve.
- Blocked drain over a B/H weekend. We followed their OOH procedure and their contractors advised to book DynoRod who sorted the situation quickly and we emailed Julie to let her know. First thing Tuesday morning Julie was in touch to follow up with what had happened and the money (nearly £300) was reimbursed to our account by the Thursday/Friday.
When it came to moving out, that was really easy as well. Julie gave us a checklist and everything. Within 2 days of handing back the keys they confirmed that we'd get the full deposit back and within a week of that the deposit was in our account.
These guys are what the renting experience should be like, so if you were thinging of renting I would 10/10 recommend.
27th May 2024 (9 weeks ago)
R Hills
We cannot recommend Belvoir, and Rhys in particular, highly enough. Despite currently living about 3-4 hours from Cardiff, Rhys took time to talk to the owners on our behalf before setting up a viewing time that suited our travel requirements. He was thoroughly friendly and professional throughout, and we really feel that he understood our needs and helped us to secure such a high quality property that suits us down to the ground.
16th May 2024 (10 weeks ago)
M Cooke
Great experience with Belvoir. Rhys was absolutely brilliant in dealing with and I'm very happy with the whole process.
26th Apr 2024 (13 weeks ago)
R Bailey
Rhys from Cardiff office was very professional and courteous and I appreciate his help in finding a perfect flat for me to call Home thank you Rhys
25th Apr 2024 (13 weeks ago)
E Ritchie
I recently rented a property through Belvoir, and Rhys has been fantastic throughout the entire process. He kept me well informed of all updates with my application, and has continued to be a support and reliable point of contact for my rental. Thank you!
11th Apr 2024 (15 weeks ago)
I Vox
There is an honest person works there, but unfortunately that person wasn't assigned to our renting matters, so one star is because of the propoerty manager that was managing property that we were renting. And she is outragious property manager that is not shy to lie. On pathological level !
Hence I'd really advise to avoid this agency unless she is not there anymore.
9th Apr 2024 (16 weeks ago)
D Halstead
Requested a valuation and a prompt visit was undertaken with excellent advice from Rhys. He produced lots of evidence that I understood was extremely efficient professional courteous. I will definitely be using Rhys to market my property. Highly recommend
15th Feb 2024 (23 weeks ago)
shaun
Moved my properties over from a larger corporate agent in Cardiff. Rhys was effective throughout and I am pleased with the level of service in comparison to the previous agent.
13th Feb 2024 (24 weeks ago)
S james
Bought my new house through Belvoir. Rhys was great from first contact and then Julie kept me informed throughout the conveyancing process! Great service.
12th Feb 2024 (24 weeks ago)
rhys
Great experience using Belvoir Cardiff. Always communicate well and handle any problems effectively for me.
12th Feb 2024 (24 weeks ago)
don
One of the best agents I have used. Rhys has been great throughout the sale, and Julie their sales progressor pushed the sale through quicker than I expected. I would definitely recommend this agency
12th Feb 2024 (24 weeks ago)
S davies
I recently used Belvoir to sell my property and they were fantastic. Rhys was great to work with from start to finish and the sales progression team kept me informed and pushed the sale through quicker than expected! Highly recommend.
12th Feb 2024 (24 weeks ago)
J Holt
Glad I chose Belvoir. Very helpful and have been quick to get in contact with any issues. Sorted lots of admin whilst I moved. Would 100% reccommend!
28th Jan 2024 (5 mo. ago)
H Price
Recently completed a purchase over the Christmas period. The service from Belvoir could not have been better. They took care of all of the administration and ensured I was fully informed throughout the process. I can’t fault the service they provided.
26th Jan 2024 (6 mo. ago)
S Honey
Belvoir were excellent from start to finish. Rob and Julie were both great to work with and made the whole process less stressful. Would highly recommend!
16th Jan 2024 (6 mo. ago)
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More Belvoir branches
- Mr and Mrs Clarke - National 10.24 mi away
- Belvoir - Swansea 33.29 mi away
- Belvoir - Sketty 35.18 mi away
- Belvoir - Mumbles 35.42 mi away
- Belvoir - The Collection 35.42 mi away
- Belvoir The Collection 35.42 mi away
- Belvoir - Hereford 43.15 mi away
- Belvoir - Gloucester 47.91 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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