M Williams
An excellent Estate Agent who helped us every step of the way with my late father's house sale. Hugo Moulton project managed redecoration and installing a new kitchen and so no worries for me. I wouldn't hesitate to recommend friendly, professional Moulton Haus to any buyer or seller.... Read more
Seller
21st Apr 2021 (3 years ago)
Lindsay
Hugo was brilliant from start to finish, and found the perfect tenant for me. He worked closely with me to accommodate my circumstances, understood exactly what I required tenant-wise, and had people lined up to view my house without ever having to advertise it. And the first people through the door took it!
The after service has been very efficient and helpful, and Hugo has always been available to chat anything through. Can't recommend Hugo and Moulton Haus highly enough!... Read more
Landlord
14th Mar 2021 (3 years ago)
D Fitton
We recently purchased our latest home through Hugo and Moulton Haus, during the search for out next home we dealt with a number of people and estate agents and by far Hugo and the team at Moulton Haus were the best we dealt with. The team were always professional and knowledgeable, they really were simply better than anyone else we dealt with, their approach felt personalised and tailored and we felt at ease.
So much of moving house is stressful and it was great to have someone who was always dependable, contactable and professional. I would have no problem in recommending Moulton Haus to anybody and when the time comes for us to move again I know I will be reaching out to Hugo and the team at Moulton Haus.... Read more
Buyer
22nd Feb 2021 (3 years ago)
B Sprigg
Nice to deal with an independent company that cares. Service is excellent and tenants are vetted. They are also welcomed which must be nice. Service is very good and nothing is too much trouble. Very efficient in finding new tenants and can do quick turnarounds.... Read more
Landlord
8th Feb 2021 (3 years ago)
M Kenber
Moulton Haus managed a rental property for my parents and helped us sell two houses in Painswick. In all cases the Moulton Haus team and , in particular the owner Hugo, have been been very proactive, knowledgeable and easy to deal with. I would highly recommend them... Read more
Seller
7th Feb 2021 (3 years ago)
R Burns
We recently bought through Moulton Haus and have found them great to deal with - helpful, friendly and professional. I've no hesitation in recommending... Read more
Buyer
1st Feb 2021 (3 years ago)
G Pacurar
Very professional, friendly and quick-responsive. Hugo was trying to help in each step and has answers for all the problems that might appear. Grateful to have met wonderful people!... Read more
29th Jan 2021 (3 years ago)
S S
It is no coincidence that Moulton Haus very quickly found me the perfect tenant, who has stayed for over 3 years. During the letting process, they were extremely professional in ensuring that all the legal requirements were met and ensuring all measures were taken to protect me, my property and the tenant.
Since then they have continued to offer a professional yet personable service, with swift replies and actions.
They have also gone above and beyond to answer some general queries regarding the property market, which has been very helpful in my decision making.
I would highly recommend Hugo and his team.... Read more
Landlord
27th Jan 2021 (3 years ago)
L Longley
Moutlon Haus acted as the letting agent for a property of mine in Painswick between February 2020 and August 2020. There are two elements of the service that I would deem as excellent but I would highlight they are both outsourced and not actually conducted by Moulton Haus. Firstly, the standard of photos produced are exceptional. Secondly, the level detail in the inventory is possibly the best I have seen.
From a lettings perspective, this is where the positives end. During the 6 month period, the team failed to proactively produce rent statements. I believe 4 out of 6 months I had to chase and sometimes this was more than once. I found the team particularly difficult to contact over the phone. There was one occasion when I wanted to discuss something and I rang 7 times over a 3 day period, each time it rang out.
It very much felt like the monthly management fee for the property was deemed not worth the hassle. During the tenancy there was a problem with the front door lock and the team authorised a £200 repair. The lock replacement lock retails around £8 so I would deem the labour costs on this 20 minute job extortionate. When questioned, the response word for word, "its not my job to run it cost effectively". This line alone inspired me to write this review so other landlords can be made aware. I completely agree that the tennant has to come first in all situations but it is very much the job of a management agent to ensure the landlord gets good value.... Read more
Landlord
30th Nov 2020 (4 years ago)
J Passey
I have no hesitation at all in recommending Moulton Haus. The team are professional as well as friendly, very knowledgeable about the local market, enthusiastic, have an attention to detail and customer service that inspires confidence and trust. The terms of business are clear, there are no hidden charges and the agency fee is competitive. The whole process of selling a house was far less stressful and far more straightforward than I could ever have hoped.... Read more
Seller
23rd Nov 2020 (4 years ago)
A Norrey
Honest, decent, and ‘the business’ Moulton Haus.
Hugo, Rozy and team, all we were looking for, and more. Sign them up, they are great...and who would have thought, working with an estate agent could be enjoyable? but being with Hugo & Co. is. They know the business of Cotswold living.... Read more
10th Feb 2020 (4 years ago)
T Nicolas
Just a nice team you feel comfortable with . give clients the right feeling about a house .... Read more
11th Jun 2019 (5 years ago)
H Crawford
Wow, where to start. What an amazing experience from start to finish! Hugo spent time at our property making sure he knew it inside and out before we even agreed to sell it with him. He is extremely professional, friendly and efficient – he got us on the market in less than a week!!! We can't thank him enough for everything he did for us. Once we accepted our first offer (just a week after listing, due to amazing photographs from Hugo and his team, and a perfect and accurate listing) we were handed over to Rozy in the Nailsworth office, and we could not have asked for more. She went above and beyond her job role for us. Impeccable communication, professionalism, friendly and so easy-to-talk to that I felt like I was talking to a best friend who was helping me move, not an estate agent. She worked so closely with both ourselves and the buyer, along with both sides of solicitors, which allowed the whole process to be stress-free and seamless. Thank you again, we are delighted with everything you have done for us and most definitely would recommend to anyone. Thank you.... Read more
Seller
3rd Dec 2018 (6 years ago)
K Palmer
The team at Moulton Haus were fantastic. Rozy was a pleasure to deal with, very personable, professional and a great communicator. Always on the end of an email and willing to answer questions and queries quickly and efficiently. Also great at chasing solicitors!! Highly recommend Moulton Haus and a huge thank you for all that you have done throughout my house buy.... Read more
Buyer
30th Nov 2018 (6 years ago)
L Gilberthorpe
An estate agency with a difference - personable and passionate about doing the job right. Highly recommend!... Read more
22nd Oct 2018 (6 years ago)
moon
Moulton Haus are a genuinely interesting and different estate agents. Honest, creative...a pleasure to work with.... Read more
17th Oct 2018 (6 years ago)
J Breen-Turner
I knew I had chosen the right estate agents in Moulton Haus - they actively ‘sell’ your house, valuations are realistic, they are both professional and efficient, and I have recommended them to many people as they provide a quality service. Rozy Jarrett worked above and beyond and long with our equally impressive solicitor (Clare Thompson, Davies & Partners), made an amazing team.... Read more
Seller
4th Oct 2018 (6 years ago)
H Stewart
Hugo and the team at Mouton Haus managed both the rental and then subsequent sale of my house and the level of service received is well beyond what I have experienced with other estate/letting agents. During the rental period, the property, tenant and process was managed impeccably without issue and when it came to the sale they took all of the pain associated with a house sale away and the whole process was wrapped up incredibly quickly; from advertising through to agreed sale and then after service. I will absolutely be using Moulton Haus with future property dealings and would thoroughly recommend them to anyone.... Read more
Seller
23rd Jan 2018 (6 years ago)
S Asghari
Extremely professional and friendly. The staff are extremely on point. I have never dealt with such professionalism before. The prices are just perfect. Tenant fees are low and the quality of professionalism is very high. I was very satisfied with the service and would definitely recommend Moulton Haus to others if letting, renting or selling/buying.
Saeed... Read more
1st Jun 2017 (7 years ago)