M Brisby
Honor had an honest, professional and straightforward style of negotiating and always seemed to be upbeat and positive. Once the deal was agreed she was very accommodating to numerous site visits and conversations that needed to be had and held her patience and professionalism throughout in a nervy market.... Read more
5th Jan 2025 (5 weeks ago)
M W
The best thing I’ve experienced with Mountgrange Heritage is with a staff name Elizabeth. It is the sort of person I would poach if I had a Real Estate firm. She had very good knowledge of the market, legislation but was also approachable. Efficient, Dilligent, and Prompt. I will always be working with Mouthgrange Heritage as long as Elizabeth works there but she sounds like she also lead a success team! Thank you for all you do ????????... Read more
10th Dec 2024 (9 weeks ago)
W Kelleher
Had a great experience with Arne and Mountgrange. He found an amazing selection of properties for me to view and was fantastic through out the process. Highly recommend!... Read more
26th Nov 2024 (11 weeks ago)
E Strouthos
Elizabeth was a pleasure to deal with and gave us a delightful experience. She was welcoming, polite, and answered all our questions. Would highly recommend.... Read more
20th Nov 2024 (12 weeks ago)
B Hirst
Elizabeth was great, she made me feel so comfortable at the viewing and was so knowledgable about the property and the area. Would recommend!... Read more
19th Nov 2024 (12 weeks ago)
L Hunter
It has been a pleasure dealing with Elizabeth from the Moungrange Heritage! She was extremely knowledgeable and provided excellent communication. Nothing was too much trouble for her. Thank you so much for your support and advice.... Read more
14th Nov 2024 (13 weeks ago)
F
We initially contacted Arne for one particular property which did not finally meet our criteria. Arne kept in touch regularly and was very proactive in trying to find us a home. Arne was professional and friendly. He understood our situation and tried to show us a broad spectrum of places.... Read more
8th Sep 2024 (22 weeks ago)
N H
Just recently sold my house with the team at Mountgrante Heritage. What a pleasant experience. The team were very professional, honest and pragmatic about what was realistic from a numbers perspective. A deal was done only after a few showings. The deal process itself was very smooth, the team clearly know what they are doing. Overall a top notch experience! Thank you Michael, Tim and team ????????... Read more
Seller
3rd Sep 2024 (23 weeks ago)
Grace
Honor was an absolute delight to deal with, she made the whole process of buying so seamless and professional. I highly recommend Honor and the team at Mountgrange Heritage.... Read more
Buyer
2nd Sep 2024 (23 weeks ago)
R Blyton
Arne has been incredibly helpful and trustworthy throughout my property search. I would highly recommend... Read more
19th Aug 2024 (25 weeks ago)
I felt their communication was poor - I had to chase them for updates after viewings - even on second viewings. They seemed to get a reasonable number of people through the door, but none translated into a sale.... Read more
Seller
14th Jul 2024 (6 mo. ago)
L S
Honor Brooksbank has been extremely professional, knowledgeable and accommodating. Her approach is not typical of a sales person as she is much more considered and more interested in understanding the client's criteria first. This makes the search process more targeted and more efficient.... Read more
11th Jul 2024 (7 mo. ago)
M Smoove
Dealing with Estate Agents can be a daunting process especially for first time buyers like ourselves. We’ve been stung and left heart broken by some agents but, we could not of had a more opposite experience with Honor at Mountgrange Heritage in North Kensington.
Honor was nothing but professional, understanding and so efficient. She made us feel at ease, gave us all the information she could and was always contactable. Why can’t dealing with estate agents always be this easy?
We’ve had such a great experience from the guys, I’m already thinking about using them for when I want to move next haha
Thank you for everything, I couldn’t recommend using Mountgrange Heritage in North Kensington more!!... Read more
Buyer
21st Jun 2024 (7 mo. ago)
R MacKenzie
It was a pleasure dealing with the team at Mountgrange. Their local knowledge, combined with real enthusiasm for our property, set them apart. We had prompt feedback from each viewing and we were very happy with their approach.... Read more
Seller
21st Dec 2023 (1 year ago)
S Archdale
Mountgrange heritage were exceptional they obtained a price which was significantly higher than I expected, the sale was managed with very little input from myself an experience I can recommend to anyone thinking of selling a property in Kensington... Read more
Seller
27th Nov 2023 (1 year ago)
C Cochrane
Great team to liaise with. Their fast and polite communication means that Mountgrange is a company who we have done business with for a while and hope to continue to do so in the future.
- Popup 4G... Read more
19th Oct 2023 (1 year ago)
L Drozd
The worst agents I have come across and the bar is pretty low in London. They don't care about tenants at all. Took me months before I got any meaningful response from them but when they need something they rang me 3 times a day.... Read more
Tenant
10th Oct 2023 (1 year ago)
G Barnes
Gillian Pashkarna was the Real Estate agent who sold our Kensington flat.
Gillian is an amazing communicator, respectful, compassionate, selfless and a determined salesperson.
There were difficult aspects to our sale but she not only guided us through them but helped us by managing certain aspects for us.
We are indebted to Gillian and we feel the sale would have gone through with out her help.
We take great pleasure in recommending Gillian as an amazing sales person, a compassionate human being, who worked tirelessly to bring about a sale.
We wish Gillian best wishes for an amazing future.
Kind regards
Cherie and Geoff... Read more
Seller
1st Aug 2023 (1 year ago)
R Jacomb
Although market conditions for our sale had been difficult, the team at Mountgrange have been very efficient and communication has been excellent throughout, so thanks to Emma, Gillian and the team, also Veronica on the Lettings side which has been run very smoothly for many years.... Read more
30th Jul 2023 (1 year ago)
G king

Mountgrange Heritage have recently completed the sale of my property and I'm extremely happy with the service provided by the Kensington team (particularly Emma and Gillian). The property was listed with other agencies which allowed me to compare the performance of Mountgrange against two well recognized high street names. Mountgrange without doubt delivered more pre-qualified propspective buyers compared to the others who had some irregular viewings of sometimes inappropriate clients (i.e. looking for a house and shown a 2 bedroom flat, or who needed to sell first and who hadn't even begun the first most basic step of that process and yet made an offer wasting my time). I am aware that Mountgrange turned down clients wanting to view as they didn't meet criteria re funds, proven legimate source of funds etc. Indeed, Mountgrange actively turned away one propspective buyer - and lost their potential commission - and handed them to another Agent as they didn't meet their rigouous standards. It's hard to find morals in the real estate business but they shone in these tests. The team were very informed and friendly, and always open for you to pop in for a chat regarding progress. In the other agencies, i felt it was a numbers game to secure a listing, but then there wasn't as much follow-up as they had too many properties to focus on. It's no surprise to learn that Mountgrange have consistently sold almost every property that came up for sale in my building over the past decade. Highly recommended.... Read more
Seller
5th Jun 2023 (1 year ago)
A M
Gillian has been an absolute pleasure to work with and i cannot recommend enough! As a London buyers agent representing clients buying property from around the world the relationships with agents are imperative. Gillian is responsive, hard working and commercial thinking and if it wasn't for her tenacity we would not have got in to an off market property and negotiated a price everyone was happy with. Thank you, happy clients all around!... Read more
24th May 2023 (1 year ago)
I Roddam
Tim at Mountgrange Heritage has been a great agent to work with, efficient and helpful. All in all a very pleasant experience. Would highly recommend!... Read more
16th May 2023 (1 year ago)
S Hawke
We have recently dealt with Tim and his team in selling our late aunts home. None of us live nearby and relied on Tim heavily. We cant thank him enough for all the assistance and negotiating he did for us, going the extra mile when we needed either his guidance or things to be checked at the home both inside and outside and making what could have been a very stressful process into one that wasnt. We would not hesitate in recommending Tim and Mountgrange Heritage. With thanks Sue H... Read more
Seller
15th May 2023 (1 year ago)
U V
There was a problem but they have now resolved the issue... Read more
1st Sep 2022 (2 years ago)
E Craggs
Mountgrange huge Heritage are outstanding in every way, I highly recommend them. Mountgrange Heritage supported our small family business with lettings for many years and gave excellent support. When we decided to sell @TimKane went above and beyond to find a buyer and work through a long and complex sale. I shall miss working with such a professional and friendly firm.... Read more
7th Jun 2022 (2 years ago)
M Walton
Excellent service from the whole team at Mountgrange. They were very proactive and enthusiastic in generating interest and in arranging viewings for our flat, which was sold for our asking price. Many thanks to Susan, Scarlett and the team!... Read more
Seller
9th Mar 2022 (2 years ago)
J Hailes
Mountgrange were excellent in selling my flat. It had been on the market for some time with three people falling through at the last minute. When I moved to Mountgrange, I felt they were very professional in their approach. Most importantly, they really got to know the potential purchaser and gauge that they were serious and had the money in place. I trusted their advice and it paid off. Particular thanks to Tim and Michael.... Read more
Seller
4th Feb 2022 (3 years ago)
T Gaul
Great service and lovely people to deal with, would recommend!... Read more
1st Feb 2022 (3 years ago)
D Mantegazza
Great experience. Always professional, punctual and effective, all topped with a smile! I would surely go back to MH in the future, either as a buyer or seller.... Read more
26th Sep 2021 (3 years ago)
C Roussel
During our time overseas, we could always count on the Mountgrange team to find tenants for our house and be responsive to their needs as well as ours.... Read more
Landlord
12th Aug 2021 (3 years ago)
James
I have dealt with the team at Mountgrange Heritage for many years and they have always been incredibly professional and very helpful. Liz, Michael and Tim run a great company and are highly recommended.... Read more
9th Aug 2021 (3 years ago)
B Granthrai
I am writing from the experience of a solicitor acting for both sellers and buyers of properties from Mountgrange Heritage.
All the team have acted extremely professionally throughout each transaction and are able to step in to liaise between the parties when necessary and equally take a step back to let the transaction run smoothly.
They are always a pleasure to deal with, super responsive and knowledgeable.... Read more
26th Jul 2021 (3 years ago)
A Malik
Mountgrange has a great selection and are experts in the area. Matt Dolman understood our needs and interests and was a pleasure to visit properties with. We also really appreciated that he worked with the sellers on price and meeting our budget... Read more
Buyer
29th Jun 2021 (3 years ago)
J Hester
Matt gave us an excellent service, with extensive knowledge of the north Kensington market. He was very responsive and approachable too. Great job!... Read more
28th Jun 2021 (3 years ago)
J Wall
Thanks to Matt for his excellent service and professional manner when showing us around properties in North Kensington. His knowledge and expertise in educating us was first rate.... Read more
28th Jun 2021 (3 years ago)
S Langer
I recently rented a property through Mountgrange Heritage and I have been really impressed by the service.
The process of renting the flat was really smooth and our agent (Diana) was very attentive and honest throughout.
Since moving in to the property, I've been extremely impressed with the customer service offered by Mountgrange, and our rep (Charlotte), has been on hand to help out with any issues and has resolved them very quickly.
I've been renting in London for 10 years and I can safely say this is the best experience I've had with an estate agency in this time.... Read more
Tenant
24th Jun 2021 (3 years ago)
J Black
Ian Barrett has helped me buy and sell a number of properties in RBK&C over the past 10 years. He is approachable, honest, driven and straight-talking. You always know where you stand with him. Great to see him teaming up with MGH - perfect fit. ????... Read more
Seller
17th Jun 2021 (3 years ago)
A Musson
We've been living in a property managed by Mountgrange Heritage for the past year and are very happy with the management. Diana Kubicki who helped us find a property was of invaluable help to find a place and move during the pandemic.... Read more
Tenant
30th Mar 2021 (3 years ago)
M bazz
Thanks to Diana Kubicki, we managed to move during the pandemic it would have been impossible without her help.... Read more
30th Mar 2021 (3 years ago)
K Gitsham
Tim, Matt and Scarlett helped us so much with potential buyers and viewings. They are a really friendly team and provided great support and advice throughout. We highly recommend them!... Read more
29th Mar 2021 (3 years ago)
J Whitbread
Thank you Tim, Michael and all at Mountgrange for shepherding through this complicated and emotional sale. Professional, sensitive, communicative and dynamic. I have had a lot of dealings with estate agents and this lot have been the best by far. Astute valuation and asking price achieved. Congratulations!... Read more
Seller
19th Mar 2021 (3 years ago)
G Lungu
Scarlett May from Mountgrange Heritage was such a pleasure to work with. Very professional and nice, and in the know of the area, she really listened to our needs and presented to us only properties that were relevant. We highly recommend Scarlett to anyone looking to buy a property in Nortting Hill.... Read more
Buyer
2nd Aug 2020 (4 years ago)
S Hatvany
Talk about going the extra mile! We were managing this from overseas so needed a lot of extra help which they provided without hesitation. I've tried most agencies in the area and these guys are by far the best.... Read more
23rd Jul 2020 (4 years ago)
C Hamilton
We used Tim Kane at Mountgrange and he successfully sold our flat under difficult market conditions (Corona). He achieved a good price and was an extremely capable agent to be dealing with. I believe his persistence and enterprising attitude secured us a sale when we could have spent another 12 months waiting for a buyer. If I was buying or selling in the area I would definitely go to him.... Read more
Seller
9th Jul 2020 (4 years ago)
R Gladstone
Highly recommended! I had my apartment on with one of the big brand estate agencies...lots of viewings but only one low offer. I fired them and worked with MountGrange instead. Within 12 days Tim and Matt found me a buyer.... Read more
Seller
10th Apr 2020 (4 years ago)
Fabio
Matt and Tim made me enjoy every step of the purchase process.... Read more
Buyer
3rd Aug 2019 (5 years ago)
S sanders
The odds against my flat being sold at a decent price were great. But the Mountgrange North Ken team were greater. Well done, and thank you.... Read more
Seller
3rd Jun 2019 (5 years ago)
L Gheysens
Mountgrange Heritage has so many beautiful properties to choose from. After looking for several weeks, we found Mountgrange Heritage and wanted to put offers on both flats that we saw. Alexandra is cherry and accommodating. We are moving in tomorrow and received a lovely welcome message and sweet tea towel as a gift for our move in. Thank you so much Alexandra for all your help! We are so excited to make new memories in the new flat.... Read more
Tenant
26th Apr 2019 (5 years ago)
K Suzuki
Thank you so much to Tim Kane for the excellent service. He was quick, and instantly understood our needs. The advice he gave to us was very helpful and I would definitely recommend to everyone looking for a high quality estate agent. Thanks again Tim for everything you did for us.... Read more
29th Mar 2018 (6 years ago)
I Tronson
Thanks to Tim and Shauna from the North Kensington office, not only did we find brilliant purchasers quickly, but completed the whole process with no fuss or hassle. The team are fantastic, I really could have not asked for a more professional experience. Thank you Mountgrange Hertitage, job well done!!... Read more
Seller
20th Jul 2017 (7 years ago)
C Wilson
Great team, they really know their stuff and are the nicest, most down to earth yet effective agents I've worked with.... Read more
16th May 2017 (7 years ago)
L Allan
Avoid at all costs, money grabbing outfit and incompetent staff!... Read more
15th May 2017 (7 years ago)
P Polland
I used Shauna @ Mountgrange as an agent to sell my flat in W10. I actually tried a few different agents; in addition to MGH I also listed with one large volume, well-known brand and one high-end that normally deals with more expensive property. Not only did I receive the best attention and personalised service from MGH compared to other players, they also felt like the only agent that was acting in my best interest rather than the agent trying to make a quarterly sales quota or similar. Therefore I was not surprised that MGH was also the agent ending up selling the property at a great price in the end. Couldn't recommend this team highly enough, and will definitely use their services again for my next move.... Read more
Seller
18th May 2016 (8 years ago)