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  1. Home
  2. Mountgrange Heritage - Kensington
Mountgrange Heritage - Kensington Logo

Mountgrange Heritage - Kensington

Opens Monday at 9:00am
13b Stratford Road, Kensington, W8 6RF
Stick a pin anywhere in a map of London and you’ll find a dozen agents to choose from, but none that put as much love, experience and energy into it as we do.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:30am - 2:30pm
  • Sunday Closed
View all details

Mountgrange Heritage - Kensington Reviews (100)

Have you used this agent?
  1. 94% 5/5 Stars
    94%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 3% 1/5 Stars
    3%

J Zhang

5/5 Stars
Tom French gave me a lot of help during the half month I stayed there, including the replacement of lamps and lanterns, broadband processing, and he replied to every email very quickly and efficiently. He is a trustworthy person. I hope to work well with him in the days to come as well.... Read more
25th Jun 2024 (18 days ago)

W Coleridge

5/5 Stars
Veronica is brilliant and handles all the practical matters here wonderfully. Would recommend.... Read more
24th Jun 2024 (19 days ago)

A Ozerchuk

5/5 Stars
Literally the best experience ever with this professionals, especially when it's your first experience in the UK. Highly recommend ????... Read more
21st Jun 2024 (22 days ago)

M B

1/5 Stars
Be careful of using this firm when a tenant! They held my security deposit for over 2 months, and I needed to follow up with them numerous times (over 5) to get PART of it back. The other piece is under review with TDS after having lived in a flat for 1 yr and doing no damage. Also, I used their recommended cleaners at a significant premium to the market (over £700 for a 2 bedroom) under the assumption it would mean no issues with cleaning, but I was unfortunately wrong and should have used a much cheaper cleaner. They also managed the property for the landlord and were not at all helpful throughout my time there. They were slow to respond, and didn’t fix any of the issues unless requested by the landlord to do so. We had paint chipping off walls, mold in bathrooms and numerous other issue that weren’t taken care of, and at the end of the tenancy I had to remind them of damage that was there (and missed from inventory until I told them) when I moved in as they tried to charge me for it. Beware of this firm and use a major institution instead. It feels like they’re just trying to win landlords business at the cost of the tenant.... Read more
19th Jun 2024 (24 days ago)

M payne

5/5 Stars
Veronica is always friendly helpful and constructive and efficient... Read more
1st May 2024 (10 weeks ago)

M Willis

5/5 Stars
I have nothing but good things to say about Mountgrange Heritage Kensington. Veronica in particular, who manages the property I rent, has been consistently responsive and effective at sorting minor issues. Tenancy has been a breeze so far.... Read more
26th Apr 2024 (11 weeks ago)

S Fowler

5/5 Stars
Overall we had a very positive experience with Mountgrange Heritage. Veronica made sure that any problems we faced were dealt with quickly and efficiently, and helped us move in and out seamlessly. :)... Read more
26th Apr 2024 (11 weeks ago)

F Shepherd

5/5 Stars
The team at Mountgrange Heritage have delivered an outstanding service, from the moment that Emma Clowes first visited the flat until the eventual sale. Emma did exactly what she said she would do - together with Gillian and Madison - keeping us informed of viewings and progress. When a prospective purchase fell through they arranged further viewings that quickly produced another offer. They did not lose their enthusiasm for the sales process from beginning to end. Gillian was effective at contacting all the parties involved from solicitors to managing agents to chivvy progress along, in a polite yet direct manner. We felt that we were safe in the hands of knowledgeable and experienced professionals.... Read more
17th Apr 2024 (12 weeks ago)

A Hauser

5/5 Stars
Tom French is highly responsive , professional, and goes above and beyond. We’re very well taken care of, great property manager.... Read more
12th Apr 2024 (13 weeks ago)

S G

5/5 Stars
We have had an excellent experience renting through Mountgrange Heritage. Tom F, our property manager, is always very responsive and helpful. Any minor issues in the flat have been resolved very quickly. The entire team at Mountgrange has been incredibly professional and accommodating, making us feel completely at ease renting through them.... Read more
11th Apr 2024 (13 weeks ago)

M Resurreccion

5/5 Stars
Want to commend Tom French at Mountgrange Heritage for his efforts in making us truly comfortable and happy tenants. He has been very professional and responsive in handling our maintenance issues. We are thankful to have such an amazing property manager and a great team of people to support him.... Read more
29th Feb 2024 (19 weeks ago)

A Krueger

5/5 Stars
Tom French is excellent and helped me find the perfect apartment.... Read more
28th Feb 2024 (19 weeks ago)

A binger

5/5 Stars
On meeting Madison we found her to be professional, informed, efficient, hard working and always available to talk to when we needed answers and help with our flat purchase. We would definitely use her services in the future and would highly recommend her. She’s a lovely!... Read more
12th Feb 2024 (22 weeks ago)

M Macfadyen

5/5 Stars
I was fortunate enough to have Maddison helping me with my property search, she was absolutely fantastic and helpful in guiding me to buying my frist flat in London. Thank you Maddison!... Read more
9th Feb 2024 (22 weeks ago)

B Blissett

5/5 Stars
From the first viewing to getting my purchase over the line, Madison was super helpful in helping to make the process as swift and as smooth as possible!... Read more
23rd Jan 2024 (25 weeks ago)

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More Mountgrange Heritage branches

  • Mountgrange Heritage - Notting Hill 1.38 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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