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- Nicholas Estate Agents & NEA Lettings - Caversham
Nicholas Estate Agents & NEA Lettings - Caversham
Closes at 6:30pm
7 Prospect Street, Caversham, RG4 8JB
Nicholas Estate Agents & NEA Lettings Caversham are an estate agent in Reading. They mainly list properties in RG4, RG1 and RG30. Over the last 6 months, they've listed 41 properties, with 7 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 8:30am - 6:30pm
- Tuesday 8:30am - 6:30pm
- Wednesday 8:30am - 6:30pm
- Thursday 8:30am - 6:30pm
- Friday 8:30am - 6:30pm
- Saturday 9:30am - 4:00pm
- Sunday Closed
View all details
Nicholas Estate Agents & NEA Lettings - Caversham Reviews (219)
Have you used this agent?
89%
2%
0%
1%
7%
All (219)
Seller (27)
Buyer (14)
Landlord (22)
Tenant (45)
General (111)
S Korejwo
Charlotte is very kind and helpful person. Very kind to work with!
10th Nov 2024 (9 weeks ago)
S Ujvari
Charlotte helped us organising a remote viewing and explained everything what we couldn’t see on the video.
8th Nov 2024 (10 weeks ago)
A Karaj
Charlotte is the best person can help
You in rental ????
Tenant
8th Nov 2024 (10 weeks ago)
C Pask
Charlotte Ashley was very friendly and greatly assisted in our recent move. Communication was prompt and helpful and all our questions were answered. Would recommend NEA lettings
Tenant
8th Nov 2024 (10 weeks ago)
H Mizen
Charlotte always responds promptly to my queries, and assisted greatly during my move and with my requests for maintenance. Thank you Charlotte.
Tenant
8th Nov 2024 (10 weeks ago)
K Romero
Charlotte was very helpful in walking as through the renting process. Thank you
Tenant
8th Nov 2024 (10 weeks ago)
G Madan
Charlotte was incredibly helpful in helping me find my first home in the UK. Despite having no background on how renting in the new country works, it was surprisingly smooth. Would recommend!
Tenant
7th Nov 2024 (10 weeks ago)
R Humphrey
Charlotte was very helpful during the whole rental process and kept me updated quickly with my application and on the referencing process. A pleasant and efficient experience, highly recommend.
Tenant
7th Nov 2024 (10 weeks ago)
P Brown
Charlotte showed me round a property.
She was very informative during the process and was also very personable.
7th Nov 2024 (10 weeks ago)
T Parmar
Very efficient
7th Nov 2024 (10 weeks ago)
S Asbury
Charlotte A has been a great help, patient and informative and always quick to respond, thanks so much for your help
7th Nov 2024 (10 weeks ago)
M Filby
Charlotte’s help couldn’t have been better. 10/10!
7th Nov 2024 (10 weeks ago)
A olascoaga
We had an amazing experience with Charlotte and we recommend her.
7th Nov 2024 (10 weeks ago)
N Amankrah
Charlotte was quite responsive and helpful during our letting process.
Landlord
7th Nov 2024 (10 weeks ago)
G Tamjidi
Charlotte Ashley was so helpful during the time I rented my flat
Tenant
7th Nov 2024 (10 weeks ago)
A Johnson
Charlotte is great!!!
7th Nov 2024 (10 weeks ago)
S Lodhi
I have got a lovely place to live which I like a lot, Thanks to Charlotte.
Thanks a lot Charlotte
7th Nov 2024 (10 weeks ago)
T Sackey
Charlotte at NEA was fantastic to work with. She was always quick to respond to any issues or concerns, and she made the rental process hassle-free. I would highly recommend her and NEA to anyone looking for a reliable and professional property management team.
Tenant
7th Nov 2024 (10 weeks ago)
M Chandak
Charlotte Ashley helped us get the house and supported through the process
7th Nov 2024 (10 weeks ago)
C Casimiro
I've had a smooth experience renting a property with NEA Lettings. Charlotte was really helpful and efficient throughout the process.
I would definitely recommend them.
Tenant
7th Nov 2024 (10 weeks ago)
R Adebisi
Very patient and detailed with explanation. Charlotte Asley
7th Nov 2024 (10 weeks ago)
H W.
Dean arrived punctually for the property viewing, helped communicate with the landlord, and assisted with the contract signing. Very professional and helpful.
7th Nov 2024 (10 weeks ago)
L silva
After many years living in the same property I decide moving for a different property that fill up my new needs.
And Charlotte is amazing, she understood what I wanted and found for me the right property.
She have been very helpful in all process of renting, and with her I don’t feel anxious or nervous because I know that I am in right hands.
Thank you Charlotte
Thank you NEA
Tenant
6th Nov 2024 (10 weeks ago)
B Bhatt
Charolette was very helpful during our letting process
Landlord
6th Nov 2024 (10 weeks ago)
T Brady
We bought a property via Nicholas Estate agents which ended up being a much more complicated purchase (for legal reasons) then we expected. Mark and Gareth were brillant, very professional and worked with all parties involved to get the purchase/sale agreed. Many thanks for all your help in the matter.
Buyer
21st Oct 2024 (12 weeks ago)
N How
Dhanvir and Marilyn were a great help and I'm so thankful.
19th Oct 2024 (12 weeks ago)
A Goodchild
I have had the pleasure of working with Dhanvir, Marilyn and Elaine for the Property maintenance dept and am glad and proud to say how helpful, friendly, courteous and professional they are.
16th Oct 2024 (13 weeks ago)
L Ziegler
As our primary contact point with NEA on a couple of issues, Marilyn has been fantastic to deal with. From regular, timely and concise communication to an understanding and appreciation for our perspective, having her assist us through these matters has made everything far more pleasant. Thanks for all your help!
Alexander & Luana
12th Oct 2024 (13 weeks ago)
L Gandura
I have been renting from this agency since September and I must admit I received a great and attentive service by Marilyn Carter who has been acting promptly and very professionally. I am definitely thankful for Marilyn’s service.
Thank you
Tenant
11th Oct 2024 (14 weeks ago)
B Pirot
Mark and team, fantastic job, very committed, many thanks, Toby
17th Sep 2024 (17 weeks ago)
D Smith
Can't thank NEA Lettings enough an absolutely superb service. After many years of dealing with different agents it is incredibley refreshing to find an agent who cares and delivers an excellent service every time!
Landlord
4th Sep 2024 (19 weeks ago)
R Islam
We have received outstanding service, which is reliable, quick, and professional. Elaine is extraordinary.
15th Aug 2024 (22 weeks ago)
F Clavijo
House viewings are often quite stressful and they involve many critical decisions, however I'd like to give a shout out to Gareth. He's a really knowledgeable and approachable person, he definitely knew the facts about each property he showed us and never spammed my inbox with any property that didn't match what we were after.
We ended up buying a different property from another agent in the end, but it was nothing to do with anything he did wrong, and I'd certainly reach out again in the future.
15th Aug 2024 (22 weeks ago)
B Whiting
We have had a great experience with NEA lettings. We had been looking for a property to rent for a while, and found a property with NEA. From this instance, there was great communication about visiting. Although that property had been snapped up, Charlotte Ashley worked out what sort of properties we were interested in and continued to keep us updated about any that may interest us.
She sent us a great property and we had a viewing very quickly. It was all seamless and she was very helpful at the viewing too with all our questions. The rest of the process from putting in an offer to paying the final deposit was super easy, using some really great platforms that made the job very simple. This included streamlining broadband, council tax and water in one place.
NEA and Charlotte have been amazing. They have always responded to emails and calls promptly and answered any queries we had. We were glad it was them that took us through this journey.
Tenant
7th Aug 2024 (23 weeks ago)
S Andrew
Charlotte from NEA Lettings was very helpful during my pre rental process for a house in Caversham. Communication was excellent throughout!
Tenant
21st Jun 2024 (6 mo. ago)
B Pinho
Charlotte Ashley at NEA lettings has been nothing short of amazing! So supportive, always available on the other end of the line, great customer care and honesty! It's been such a refreshing experience and I felt very well looked after and informed by Charlotte at every step of the way! I highly recommend Charlotte and NEA agency, thank you!
21st Jun 2024 (6 mo. ago)
V H
Charlotte was really helpful and quick on responses
21st Jun 2024 (6 mo. ago)
J Lunnon
Charlotte has been great. She’s been very responsive and helpful when finding my search for my rental property.
Tenant
21st Jun 2024 (6 mo. ago)
M Cole
Charlotte was fab from start to finish. She has been so helpful and patient with my first move on my own. Thank you! x
6th Jun 2024 (7 mo. ago)
G Savarino
Looking for a place to live is stressful, but I have to say, Charlotte has made a painful process so incredibly easy and straightforward. She has been nothing but wonderful and accommodating. Cannot recommend her enough!
23rd May 2024 (7 mo. ago)
D Eggleton
I initially had multiple agents to sell my mother’s house in Emmer Green Reading. Nicolas were by far the most professional, and sold the house very efficiently. Great communication and good buyer selection advice.
Seller
23rd May 2024 (7 mo. ago)
S Webb
At first everything was fine I was not the perfect Customer by a long way however I am paying for a service
We had offers which I was told to take which I declined I held on and on and eventually got my asking price
Once sold it all felt a little pushy the week up to the moving day a lot of phone calls all needless about what time are you basically getting out the contract said 2pm
On the day some old Rubbish about logistics ???? actually wanted to know at 0930 what time we are leaving several other calls followed in the end I said I would drop the keys of when I had finished moving
At 1330 I took the keys to NEA on going into the shop I got greeted by a lady asking what do I want I said to drop keys
She said he is on a call and is it rental or sales I said Sales she snatched the keys of me with out even a thank you
Once they have your Money it seems they don’t care I have emailed Mark Peto which I still haven’t had a reply
I was warned about NEA but thought I would give them a chance
Seller
12th May 2024 (8 mo. ago)
P Tirumalasetti
"We cannot recommend Mark and Gareth highly enough! As first-time homebuyers, we were naturally nervous and unsure of the process. However, Mark and Gareth went above and beyond to make the entire experience smooth and stress-free. They were incredibly patient, clarifying any doubts we had and readily accommodating multiple viewings. They truly understood our needs and guided us through each step with professionalism and genuine care. If you're looking to buy a house in or around Caversham, Mark and Gareth are the agents you need!"
Buyer
2nd May 2024 (8 mo. ago)
I Golding
Charlotte is/was so professional, warm and efficient. Charlotte has made our funding a home pleasurable and stress free. We are so happy to have found NEA Lettings and Charlotte!
17th Apr 2024 (8 mo. ago)
Kristina
After I sent my request to view a house, Charlotte promptly emailed me the next day to arrange a viewing. She was quick to offer other available houses as well. During my visit, Charlotte was extremely professional and provided detailed explanations about the property. I appreciated all of her hard work and dedication to her job.
10th Apr 2024 (9 mo. ago)
Anonymous Homeseller
Our move experience has been very up and down but i have to say Mark and Gareth kept up in the loop at all times and both are very approachable.
Mark is really on the 'ball' !
Thank you to you both
Sally and David
Seller
21st Mar 2024 (9 mo. ago)
S Nirmal
I cannot thank NEA enough for their professionalism, dedication, and expertise in selling us our dream house. From the initial meeting to completion, they guided us every step of the way and made the entire process seamless. We are beyond grateful for their exceptional service. Highly recommend!
Buyer
27th Feb 2024 (10 mo. ago)
A Ashfield
I can't recommend NEA enough. They went above & beyond through some very challenging circumstances whilst trying to sell my family home. Mark & Gareth communicated with compassion & empathy & I wouldn't hesitate to use them again. Grateful thanks to all at NEA.
Seller
17th Feb 2024 (10 mo. ago)
S F
I had a wonderful, stress free experience with NEA, selling my property. Mark and Gareth are very experienced with the market and wonderfully well mannered and professional. They were always available when I needed and kept me up to date with all aspects of the sale. I’m very happy to have used them and would highly recommend.
I hope to use them again soon.
Seller
2nd Feb 2024 (11 mo. ago)
N Brown
I've recently used NEA to let my property. All the staff have been very professional and responsive but special thanks to Jess Glynn for being particularly proactive on the marketing side of things ensuring a speedy occupation.
Landlord
4th Jan 2024 (1 year ago)
G Dunka
I had a fantastic service experience with NEA Lettings and I am glad I did. All thanks to Jess Glynn MARLA and Charlotte. These duo have been quite proactive and professional in their dealings with us. Kudos to both of them.
Tenant
26th Dec 2023 (1 year ago)
J E
Great experience from start to finish. Charlotte was incredibly helpful in helping me secure a rental property.
Tenant
21st Dec 2023 (1 year ago)
E Chu
After sending my viewing request, Charlotte called and emailed me the following day to arrange the viewing quickly. During my visit, she was very professional and explained everything in detail. Charlotte even did a follow-up call and shared more options for my room hunting with me.
I greatly appreciated all her hard work.
21st Dec 2023 (1 year ago)
V iyer
Charlotte is amazing. She is very resourceful, quick to respond & forthcoming with all the responses to our queries.
21st Dec 2023 (1 year ago)
T Roberts
I was greeted by Charlotte Ashley who was incredibly helpful and even more knowledgeable. Thank you for your help!
20th Dec 2023 (1 year ago)
C Purton
Charlotte Ashley was super helpful and very friendly when I called the office. I will be recommending to all my friends to use NEA lettings. Very professional
20th Dec 2023 (1 year ago)
J Watt
Met Charlotte for a viewing and she was incredibly helpful at helping me find a suitable place to live. I hope we can lock somewhere down in the new year.
20th Dec 2023 (1 year ago)
H Goodwin
I had an amazing experience meeting Charlotte Ashley. She was super helpful and insightful and I will recommend Nicholas Estate Agents !
20th Dec 2023 (1 year ago)
G Knott
Charlotte Ashley is a superstar - both helpful, honest and knowledgeable. Exactly what I needed for my search. Will be back and will recommend!
20th Dec 2023 (1 year ago)
M Ashley
Charlotte Ashley was very helpful and knowledgeable on our viewing. Absolute superstar!
20th Dec 2023 (1 year ago)
L Blyth
Many thanks to Nicholas Estate agents for helping us find our next home. Gareth has been patient and proactive getting us to where we need to be. Fantastic service.
20th Dec 2023 (1 year ago)
K Kamal
i was looking for rent a house over 3/4 weeks . NEA estate agents help me to rent a house the one i’m looking for . i want to thanks to charlotte who help me most . thank you .
Tenant
20th Dec 2023 (1 year ago)
A Dalakova
Thank you so much for your services, always helpful and only one call away to answer all of my questions. Want to say special thank you to Charlotte, she did an amazing job
20th Dec 2023 (1 year ago)
M Uk
Thank you so much to miss Charlotte Ashley. She is good work and Im happy I get the property from them. Again thank you to Charlotte Ashley.
Tenant
20th Dec 2023 (1 year ago)
E benjamin
Great team and very professional. Have been very helpful and supportive in helping us find a new home. Gareth has been a pleasure to work with!
20th Dec 2023 (1 year ago)
S KARA
Charlotte supported our lettings process. She was responsive, kind and helpful. She made the process very smooth. Thank you Charlotte!
Landlord
18th Dec 2023 (1 year ago)
T Savin
We would like to thank Mark and Gareth at Nicholas estate agents for their help and guidance in the sale of our family home. They helped us at a difficult time and were very approachable. Both Mark and Gareth guided us through the process, which was very much appreciated. Would highly recommend them to anyone either wanting to sell or purchase a property..
Seller
17th Dec 2023 (1 year ago)
W Ely
Charlotte supported our lettings process. From the outset she was responsive, efficient and helpful. She ensures we were kept informed at every stage. It made the process very smooth. Thank you Charlotte!
Landlord
8th Dec 2023 (1 year ago)
V Gaydamak
I recently had the pleasure of viewing a property with Nicholas Estate Agents & NEA Lettings, and I must say it was a delightful experience from start to finish. What made the process particularly enjoyable was the outstanding assistance provided by Charlotte, one of their dedicated team members.
2nd Dec 2023 (1 year ago)
L Barker
Elaine at NEA is super helpful and attentive at helping with all questions and queries. Outstanding service!!!!!
24th Nov 2023 (1 year ago)
H Ling
We recently bought our first house with NEA. Gareth and Mark were extremely attentive and helpful throughout the whole process. We never had to wait long for a response which was reassuring as we had a tight timeline. Thank you.
Buyer
22nd Oct 2023 (1 year ago)
F Ferdous
They are very professional and helpful. Specially Charlotte is Very friendly and she very good at her job.I liked her professionalism and caring approach to client.
9th Oct 2023 (1 year ago)
E sulaj
Very nice and very friendly people. I highly recommend this place for anyone who wants to move to the new house!
20th Sep 2023 (1 year ago)
G Tselas
Nikolas was an excellent state agent! He was professional, knowledgeable, and always available to answer my questions. He made the process smooth and stress-free, and was proactive in finding potential buyers and negotiating the best deal for me. I highly recommend him to anyone looking for a reliable and trustworthy state agent. Thank you, Nikolas
Seller
20th Sep 2023 (1 year ago)
M Stevanovic
Very professional but friendly staff make whole process easy and smooth. Successfully completed my not so simple property process. Grateful with many thanks to Mark and Gareth. Highly recommended.
25th Aug 2023 (1 year ago)
T Akers
A great experience using NEA, the whole team are involved but a special thanks to Gareth and Mark for their special contribution throughout. As a buyer, I was lucky to have them as the selling team and certainly they topped the buying side.
Buyer
24th Aug 2023 (1 year ago)
F Hanig-Dill
Charlotte has been excellent. Great communication and reassuring under a stressful situation. Cannot recommend enough :)
17th Aug 2023 (1 year ago)
B Leary
NEA were lovely with us during our extremely difficult and long drawn out house buying process.
Gareth especially has been kind, encouraging and has communicated everything so well to us throughout the process.
He has always provided solutions to problems, as well as encouraging us to go for our house that we did not think we would be able to get.
We are so grateful to finally be able to say we are able to move in!
Thank you all, and special props to Gareth!
Buyer
10th Aug 2023 (1 year ago)
T Rungani
I had superb viewing with Charlotte, she was very friendly and shared all the details I wanted to know about the property.
20th Jul 2023 (1 year ago)
K np
I cannot thank Gareth enough for his outstanding service as my estate agent during the home-buying process. His knowledge, professionalism, and attention to detail were exceptional. Gareth took the time to understand my specific requirements and provided me with a curated selection of properties that perfectly matched my preferences. He guided me through every step of the process, offering valuable insights and advice. Gareth's negotiation skills were top-notch, and he ensured that I received the best possible deal. I am thrilled with my new home, and I owe it all to Gareth's dedication and expertise. I wholeheartedly recommend him to anyone looking for a skilled and reliable estate agent.
Buyer
13th Jul 2023 (1 year ago)
C Clark
In a difficult market Nicholas have been excellent and very supportive. Gareth, Mark and the team were super helpful throughout the process and right through to sale.
Seller
12th Jul 2023 (1 year ago)
Cladrocket
As a property owner I would definitely recommend NEA. It's definitely getting tougher for landlords but the whole NEA team have been excellent. I have had a property with NEA for 10 + yrs so speak from experience. I recently moved a further property under their management and Jess has done an amazing job, she has exceeded my expectations and gone beyond her job description to be helpful. Thank you.
Landlord
12th Jul 2023 (1 year ago)
M Wong
Thank you Charlotte to arranged a viewing today. She is very nice and professional.
6th Jul 2023 (1 year ago)
V Bhatt
I really have had a good experience so far with them.. they are friendly and through with the checks. I am feeling very positive about the next letting with them.. because when you are moving it is very important to have a pleasant experience to get with a positive frame of mindset and adapt to the change. So yes ???????? Good luck to anyone for the coming changes and new place/ new beginnings ?????????????
Thank you very much Charlotte and NEA for a great experience so far. Hope to continue the same in future for bigger and better projects????????
Thanks a ton Charlotte for helping with the details and updates for not making the process so stressful as it is usually with others.
Landlord
27th Jun 2023 (1 year ago)
Y Perilla
We sold our house last year with Nicola Estate agents and we didn’t have a good experience. We didn’t appreciate the way Mark talked to us, no friendly or helpful during the selling process at all. We felt the valuation was very low and we regretted choosing them. I would not recommend their services. May be if you are buying the experience may be different but for selling I would not use this estate agent again.
Seller
20th Jun 2023 (1 year ago)
M Lombard
Had the wonderful pleasure of being shown a property by Jess. Her swift readiness, property understanding and bubbly personality are second to none. This was a smooth simple process from viewing to completing the lease.
The professionalism of NEA letting a team is incredible. I highly recommend for anyone looking for lettings or sales.
Tenant
16th Jun 2023 (1 year ago)
F Casey
I have used Nicholas Estate Agents & NEA Lettings since 2020 for finding tenants and I have always found the team to be professional. Recently I have dealt with Jess Glynn and Charlotte Ashley, who have both been efficient and helpful.
Landlord
4th Jun 2023 (1 year ago)
C charlton
Professional letting agent, kept us up to date with communication. Jess Glynn was a superstar when managing our tenancy termination. Arranging viewings around when it was convenient and keeping us updated.
Tenant
3rd Jun 2023 (1 year ago)
A Mills
I was very happy with the services I received from NEA. Charlotte was an amazing Agent, very warm presence, professional and welcoming. She was very accommodating and went above and beyond with ease.
28th May 2023 (1 year ago)
R Frassi
I've been in a viweing and the house was not in the best situation but Charlotte managed the situation pretty good showing us the potential had the house. Well done you!!
27th May 2023 (1 year ago)
A Roshan
Charlotte showed me and wife around a flat Hamilton Road today. She was very professional, knew lots about the property and patiently took the time to answer all our queries and concerns during the flat viewing! Shas been very helpful from the start of the viewing process....
27th May 2023 (1 year ago)
A Jain
I'd great experience with NEA while exploring property to rent, Charlotte has been very helpful throughout the process.
Tenant
27th May 2023 (1 year ago)
J Nijjer
I had a viewing with Charlotte who was punctual and friendly. She was able to provide me with all the details I asked for and gave me useful guidance on the next steps.
25th May 2023 (1 year ago)
J Lo
The agent Ms. Charlotte is very nice and we had a pleasant viewing with her, also clearly introduce and share the property information.
24th May 2023 (1 year ago)
L Moorcock
Great estate agents - informative of the properties that I was shown.
23rd May 2023 (1 year ago)
K Durkan
Jess Glynn Marla arranged for me to see a lovely property that had been newly advertised within 1/2 a day of me enquiring, whilst the property ultimately wasn’t for me she was kind and professional throughout and has promised to continue to help me find the right property for me and my family.
18th May 2023 (1 year ago)
E bailey
Jess Glynn Marla showed me around a lovely flat in caversham today and made me feel very at ease as I was by myself we looked around and she answered any questions I had professionally making sure I was well informed throughout the viewing. A great experience today from Jess ????
17th May 2023 (1 year ago)
Cupcake
Thank you Jess Glynn Marla for helping me with my viewing.
17th May 2023 (1 year ago)
K tsang
Have a very good viewing experience today. Charlotte is helpful, punctual and answer all my concerns in professional manner. Grateful to have one reliable agent nearby.
12th May 2023 (1 year ago)
P Lee
Charlotte of NEA, she is really helpful and on time.
12th May 2023 (1 year ago)
L Pacheco
I would like to thank Charlotte and NEA team for all the help and efficient communication, email, calls, and appointments to help us to find a property in Caversham. Charlotte was so nice, kind and empathic and found the best option for me and my family. Excellent experience, so highly recommend it.
12th May 2023 (1 year ago)
L gopal
Charlotte was professional and punctual, she had answers to all our enquiries and questions and explained everything to us with lot of patience.
3rd May 2023 (1 year ago)
J Nagarajan
Charlotte was very professional and caring ,walked me through the entire agreement procedures seamlessly. She was well before the appointment schedule time and displayed wonderful attention to all my questions. I am happy to Rent this property.
Tenant
3rd May 2023 (1 year ago)
S Kakkar
We recently moved into rented property via NEA. From the day of viewing until day of shifting into the property , we were closely in touch with Charlotte Ashley . She briefed us with required details on property. Her quick response and guidance lead to smooth movement to the new property. I would highly recommend her to anyone who wish to rent any property via NEA. Thank you Charlotte..!
Tenant
3rd May 2023 (1 year ago)
J Millidge
Just been shown round a property by Charlotte. She was very friendly and informative, really made us feel at home!
3rd May 2023 (1 year ago)
N Sirivolu
Very helpful and explained completely about property and locality
29th Apr 2023 (1 year ago)
N Jayraman
I had a good viewing experience. Charlotte has been amazing. She came on time, was friendly, and made the viewing experience exceptional. I would highly recommend Charlotte!
29th Apr 2023 (1 year ago)
Bhavna
Charlotte was very humble and nice . Super professional and was able to provide an answer for every question we had. The vibe she gave was very positive and made me develop trust in her at the end, which I think is very important to have in the agency or agent one is dealing with.
Thanks a lot, Charlotte. :)
29th Apr 2023 (1 year ago)
I Devan
Charlotte is very punctual at the spot, explained us all the details and responded clearly and patiently to all our queries.
28th Apr 2023 (1 year ago)
R Bryson
Brilliant service! Jess was very professional
26th Apr 2023 (1 year ago)
T Fox
We had a property viewing with Jess Glynn Marla this evening. Super lovely and friendly.
26th Apr 2023 (1 year ago)
T Aerinei
Jess Glynn MARLA
26th Apr 2023 (1 year ago)
J Moretti
Fantastic, even.let me video call. Thanks Jess Glynn!
26th Apr 2023 (1 year ago)
S Doody
I had a fantastic experience with nea. Our agent was Jess Glynn Marla and she’s was so helpful and friendly and helped so much with all the queries we had even if we don’t get the property I’ve taken away a lot. Thankyou so much
26th Apr 2023 (1 year ago)
S Liu
I would like to thank you agent Charlotte who is being helpful throughout the process of my renting an apartment in Reading. Even though I have not rented the apartment through NEA, but I still do not hesitate to recommend her to anyone who is hunting for a rental agreement in Reading. Thanks Charlotte.
Tenant
24th Apr 2023 (1 year ago)
E Tunnacliffe
We had several viewings with Gareth over the last few weeks and our experience was excellent. Polite, funny, and genuinely interested in our situation he was a pleasure to work with. Many thanks!
29th Mar 2023 (1 year ago)
S Shetty
Highly recommended, they are very supportive and proactive.
25th Mar 2023 (1 year ago)
Z r
Absolutely appalling. Moved into the house to find so many issues. Blocked drains . Draughty windows. No hot water. Wardrobes falling apart. Holes in floors.hole in the back fence. Heating didn’t work for months. Accused of causing damage to house that is not in the best condition . Asked them to come and talk to us. They refused. Definitely do not use if you want a professional service.
Tenant
21st Mar 2023 (1 year ago)
E Wong
Good service with great follow up.
16th Feb 2023 (1 year ago)
C Sinclair
Mark and Gareth were highly organised in their co-ordination of house viewings and they kept me updated every step of the way. From the moment I accepted an offer on my home, Mark worked tirelessly right up to exchange and completion is not far away. I am so glad I chose NEA to sell my family home. Fantastic communication. Friendly , approachable team. In depth and up-to-date knowledge of the housing market. I would highly recommend NEA, they’re a great team .
Seller
4th Feb 2023 (1 year ago)
J Alcorn
We have used NEA both sales and lettings for many years and we would not go anywhere else. They have always looked after our interests and made us feel like we were their only clients. They recently managed a difficult house sale for us, going above and beyond to get a great outcome for us. We have no hesitation in recommending them to buyers, sellers and landlords alike.
Seller
31st Jan 2023 (1 year ago)
L Jones
We bought a house for my elderly parents that was marketed through NEA. Although we were not their client, Mark drove the whole process, keeping our estate agent and solicitor in check and made sure the move went through as quickly and smoothly as possible. It was really reassuring to know that someone knew what should happen when and doing the chasing for us. I’d definitely use NEA when we sell.
Buyer
5th Jan 2023 (2 years ago)
A Cragg
Selling a house is not going to be without some ups and downs. That's when you need calm heads with experience to support you through the process. That's what you will get with Mark and Gareth from start to finish.
Thanks for your help.
Seller
10th Oct 2022 (2 years ago)
A Thomas
Mark and the whole Nicholas Estate Agents team have redefined what I think is the role of an estate agent. Instead of just trying to sell your property and stopping at the point a purchaser is found, they stay focused on actually making the sale happen. They knit the whole process together by ensuring solicitors communicate with each other all the way through. They kept me up to date on what was happening without me ever having to chase them for information and they always returned calls quickly. I have no hesitation in recommending Nicholas Estate Agents.
Seller
16th Sep 2022 (2 years ago)
R Jutla
Unprofessional & unethical practice at this agency.
Kept more than 1 active buyers on a property past the issuing of the memorandum of sale.
I made an offer on a property in the reading area via Mr Gareth Walsh.
I was informed verbally & in writing that my offer was accepted by the seller.
This offer was the accepted with a signed memorandum of sale by Mr Mark Peto.
My Solicitors were instructed.
I have received further emails asking if my solicitor is conducting the needed.
I made clearly; I was not here to waste anyone’s time & my offer was made on this basis.
Suddenly I get a call 8 days later. That a ‘previous buyer’ has now come back on the scene & now completing on the property the next day.
I received a call from Mr Peto basically swiping his hands of any fault from his side. When I questioned why you have miss lead me & no informed me of another active buyer; he was unable to answer.
No apology or even an explanation on this matter.
Avoid this agent.
I will be going further to complain about this conduct of this business to the property ombudsman.
Buyer
31st Aug 2022 (2 years ago)
Judith
My partner offered to buy a property through you and we never got an opportunity to negotiate despite being told that we would. All offers on a property must be acknowledged in writing, and I am confused why this also did not happen. Who knows if you even put the offer forward!
Edit: AFTER I submitted the review we did indeed finally recieve written confirmation of the offer almost a week later. The requirement is to submit offers promptly AND in writing. If you have nothing to hide, we would like an email from your company confirming the time and date that our offer was put forward in writing to the vendor.
18th Aug 2022 (2 years ago)
D Lawton
Good local agents
5th Aug 2022 (2 years ago)
A Narsetti
Excellent and very friendly customer service from NEA lettings!
21st Jul 2022 (2 years ago)
Z Hersi
Gareth recently showed us around a property, and while we didn't get it, I have to say that was one of the best viewing we had. We didn't feel like a number. Gareth was approachable and took his time to talk us through the property and its history.
22nd Jun 2022 (2 years ago)
S steady
Roz and Sara provided excellent advice and support in helping me to let out my property. They were incredibly efficient and a real pleasure to work with. I would not hesitate to recommend them to others.
Landlord
24th Apr 2022 (2 years ago)
J Smead
Have not returned my deposit after 2 months.
Tenant
29th Mar 2022 (2 years ago)
S Jarjoura
Unprofessional, don’t take responsibility, Avoid at all costs.
17th Mar 2022 (2 years ago)
Anonymous Homeseller
So far my sale is going very smoothly with Nicholas Estate Agents. I have recommended to others.
Seller
11th Mar 2022 (2 years ago)
P arrowsmith
Thank you Mark , Gareth and the team for getting my sale to completion, against untold problems that came up through the transaction, Will stick to using NEA for all future sales
Seller
2nd Mar 2022 (2 years ago)
B Gordon
The team at NEA have always been very professional and a pleasure to work with. We recently used NEA to sell one of our Reading properties. They were able to very quickly secure a successful buyer and manage the sale to completion. I highly recommend NEA to any one looking for competent professional local agent to either manage, sell or find them a property in Reading.
Seller
1st Mar 2022 (2 years ago)
R Dell
We've just moved out of a rental property managed by NEA having bought our first home and have had a great experience!
The application process last year was smooth and clear and the property management since then by Ashley has been stellar. As an old Victorian terrace the house has had a few bits of maintenance needed, but he's always been super responsive, incredibly helpful and quick to resolve whenever those issues arose.
Would highly recommend them as a letting agency.
Tenant
16th Nov 2021 (3 years ago)
I Furmaz
NEA was 1st real estate agency helped us for our rental house in RG4 during engagement of my family to UK. It was really great to work and collaborate with all individuals like Melvyn, Gareth, Roz, Mark and others. I feel their professional approach in every stage of progress. Looking forward to meet you again in future.. Thanks again..
Tenant
5th Nov 2021 (3 years ago)
H Miller
As a landlord of 15+ years I can honestly say I’ve never met an Estate Agent that comes anywhere near as good as NEA. They are basically brilliant in every way.
They helped me gut and re-do a house that was in dire need of some TLC. Finding excellent tenants was a smooth and easy process. They are upfront, 100% honest and are always easily reached on the phone. If there is an issue in a property it is always dealt with quickly, efficiently and for a reasonable price. I honestly wouldn’t look at any other agent in Caversham and think the only shame is that they don’t have offices nationwide!
Landlord
7th Oct 2021 (3 years ago)
A Kaznatcheev
We would like to express our sincere gratitude towards both the NEA Sales and Lettings teams in managing the rental of our property and its subsequent sale.
Having gone through a failed sales process the year before with a different estate agent, we decided to rent our property and engaged NEA Lettings to market and manage it for us. Roz and the Lettings team were very enthusiastic and professional, they made us feel at ease even though it was our first-time being landlords (and overseas landlords to further complicate matters). They were superb and managed to find great tenants for us within a couple of days.
Given our great experience working with NEA Lettings, we decided to work with Mark and his team at NEA Sales on the eventual sale of our house. Mark is very knowledgeable and gave us great advice in terms of marketing strategy and pricing. The team managed to get dozens of viewings within the first week and multiple offers on the table. Mark is an excellent negotiator and was able to get us a higher price than what we thought was achievable. He was also very proactive and frequently followed-up with the buyer and buyer's solicitors to close the deal as quickly as possible.
We are extremely satisfied with the result and would highly recommend NEA!
Seller
6th Oct 2021 (3 years ago)
T Livesey
NEA marketed our house for rental a year ago and have managed it since. They are unfailingly helpful and courteous, keeping things simple for us and our tenants, but attending to issues when needed. What they say they do.
Landlord
22nd Sep 2021 (3 years ago)
J Hughesdon
As a first time buyer, Gareth and Mark were of huge assistance to me. They both managed to ease an awful lot of the stresses involved in a purchase. They are genuinely invested in finding the right property for you and are a great asset to have on your side when going through the whole process. I would definitely use them again!
Buyer
17th Sep 2021 (3 years ago)
B G.
I have not put a 0 because that is not an option ! This agency is letting two mid terrace houses with pets adjacent to my house (one cat and two dogs). Both let properties have broken perimeter fences and NEA agents insist that each landlord states each fence is not theirs taking no action. They rented a property to tenants with two dogs without a secure boundary and parts of the fence lacking proper wooden panels and having a wire mess that allows the dogs to see and bark at the neighbour in their own garden I have made clear that I am happy to repair one fence but not two, and asked them for confirmation that they will arrange repair of the other fence. Despite me informing them of the health and safety risks to their tenants and myself they have not made any attempt nor indication that they plan to fix either fence.They have not tried to come to a solution to ensure the let properties have a secure boundary either. There are several other issues with left garden waste, overgrown trees /shrubs uncared for and history of poor maintenance that we had to dea with through time. Avoid lettings with this agency as a tenant and landlord if you can. They will not look after the property!
29th Aug 2021 (3 years ago)
L Jennings
We picked NEA to sell our house because Mark came across as genuine and not at all 'Salesy'. Mark and Gareth did a wonderful job, managing multiple offers from several buyers.
Our buyers even commented that we made a great choice of Estate Agent.
Seller
29th Jun 2021 (3 years ago)
C Conwill
Loved it. Very helpful. Let me sit down and got me some water.
23rd Jun 2021 (3 years ago)
P Crane
Mark and the team helped make the stressful process of selling so much easier. They provided excellent communication about viewings, honest feedback and good advice. Special thanks to Gareth , whose patience and good humour was seemingly endless!
Seller
15th May 2021 (3 years ago)
M Allan
Gareth provided the best experience thus far we have had with our interactions with local estate agents.
28th Apr 2021 (3 years ago)
K Gulyás
They are not professional, rented out an illegal shed as part of a HMO for accommodation.
The draft contract they send you is incorrect and they do not tailor it until last minute... but if you signed and it is legally binding.
They say all bills included, even TV license, later when you rent a room they say it is your responsibility... why can’t they just say that it is per room to declare and pay?
They arrange house checks too early, didn’t let us know if someone comes around to do some work in the communal area (which should be best practice).
They wanted to charge me check-out fee, which they then said is a badly worded fee, but for some other admin. Managed to wave it...
they refused to mitigate with landlord about early termination and misrepresented law about my tenancy rights just to please their landlord.
They need professional training for sure.
Tenant
26th Apr 2021 (3 years ago)
M Garcha
Great 360 degrees service. A real gem in e Estate Agents that really adds value time and time again. Refreshingly honest
22nd Mar 2021 (3 years ago)
G Hopkins
Very friendly team at NEA Caversham. Good communication over phone and email, and when I had to go into the office to collect keys the team were very friendly (noting my Welsh accent and wishing me a happy St David's day, as well as sharing a Welsh cake with me!!). Estate agents can have a reputation for being a bit soulless, but NEA very helpful and friendly from the outset.
Tenant
3rd Mar 2021 (3 years ago)
I Schreuder
Even though I didn't end up getting the property, Gareth provided excellent service and assistance throughout. Very friendly and very clear communication.
25th Feb 2021 (3 years ago)
J Tough
AVOID AT ALL COSTS. Nea have specifically written clauses into their contracts to maximise the amount you have to pay at the end of your tenancy. I received calls every couple of month saying I had not paid rent when I had, which then turned out to be a problem with their billing system. At the end they say you have to give notice from payment date, not from when you tell them. I essentially ended up paying for almost 2 months, even when I was not at the property. Keep a record of everything if you have no choice but to deal with them, as they will 100% try to squeeze extra money out of you. The staff will act as though you are always in the wrong and are very arrogant.
Tenant
24th Dec 2020 (4 years ago)
E Newton
Very helpful! They got us moved in efficiently within a week and a half. Everyone is also really friendly.
Tenant
17th Dec 2020 (4 years ago)
J morbite
Good service. Very nice staff can't compare with any other Estate agents i know. A cut above the rest
25th Oct 2020 (4 years ago)
Anonymous Homeseller
Nicolas fully managed our property in Caversham for over a decade and we found them responsive , diligent with a great knowledge of the legal requirements and also honest in their dealings (to tenants and ourselves). We would still be with them but they also handled the sale of the property recently which was challenging in mid lockdown but through hardwork and perseverance we did it! Thanks for Mark, Roz and the team much appreciated.
Seller
20th Oct 2020 (4 years ago)
K Shepard
NEA didn't manage our property directly, so I can't speak to that, however, my wife and I had a great experience with NEA after many years of agencies who were absolutely awful. Gareth, Roz and the rest of the team were incredibly nice and handled viewings with the pandemic in a very accommodating way and took our schedules into consideration. Thank you for being unique in the business of letting agents!
26th Aug 2020 (4 years ago)
L Stuart
After having a bad experience with another Estate agent in the area, it was refreshing to have found a company on recommendation from a friend, who communicate well and keep you up to date with each step of the sale and purchase. I would highly recommend Nicholas to friends and family. Emma was very knowledgable about the properties we viewed with her and anything she didn’t know, she got back to us as promised.
Seller
29th Jul 2020 (4 years ago)
M Hassan
We have used them in the past for the sake and purchase of properties and found them very thorough and professional. Their service is satisfactory and we shall definitely use them again.
Seller
6th Jul 2020 (4 years ago)
J Porter
Good experience while renting. Completely unhelpful when tenancy had ended, refusal to give reference to new estate agents despite complying with the tenancy agreement without issue.
Tenant
29th Apr 2020 (4 years ago)
S Tyndall
To the Team at NEA,
I just wanted to take the time to thank you all for getting my partner and I into our wonderful new home. From the very first phone call letting us know about the house to handing over the keys, each and every member of staff has been friendly, professional, and a pleasure to speak with.
My partner and I have talked about our own home for some time, and the fact we were able to move in before all the lockdowns and quarantine started is such a blessing and we can’t believe how lucky we’ve been with the timing of it all.
I can’t thank you enough for all of your assistance and look forward to the next year (or more!) in our beautiful new home.
Buyer
31st Mar 2020 (4 years ago)
A Çelebi
I received a wonderful customer service from NEA Lettings and in particular from Gareth Walsh of Reading Branch. He took our renting process seriously, has always been constructive and put all efforts to complete it as quickly as possible. Morevoer, I would also have to mention Abby of NEA Reading as well as she is also quite friendly, responsive and quick which you may not find easily from of other letting agency reps. I recommend them definitely.
Tenant
6th Feb 2020 (4 years ago)
E Wood
Fantastic experience with Nicholas Sales team - professional throughout my sale and demonstrated a wealth of local knowledge as well as experience. Would highly recommend to anyone thinking about buying/selling and I would not hesitate to use them again in the future
Seller
27th Jan 2020 (4 years ago)
C Pratt
I felt I just had to write about Emma. We found her a delightful and helpful young lady not only to ourselves but to the purchaser. She took time to show the clients around our home never rushing them, pointing out the best features of our home and giving them ideas to make the most of our house by suggesting how they may like to change or use certain rooms and their adaptability. I can honestly say in all the 7 moves we have had over the years I have never found such a dedicated Estate Agent who has brought nothing but calm and ease at what is known as a stressful time.
Seller
16th Jan 2020 (4 years ago)
L Howlett
Dealing with NEA has been excellent, every time I've spoken to them. I'm very grateful for such polite, professional and efficient staff. The best lettings agents I've dealt with by far.
Landlord
6th Dec 2019 (5 years ago)
M Pavkovi?
Even though we did not end up renting a property, dealing with Gareth was very pleasant. He was quite a refreshment compared to an average estate agents I have been dealing with thus far.
I can recommend him without reservations.
5th Dec 2019 (5 years ago)
M Al-Saleem
Rented through them for few years. Always found them polite, responsive and professional. Liz from the property management team is the ultimate professional. One thing I liked was that all the contractors they used were local people, with good skills and local knowledge. If we ever came back to Caversham they would be our first point of call.
Tenant
1st Dec 2019 (5 years ago)
P Persia
I rented an house with Nea lettings for two years and my experience was very positive. Very professional and honest people, the service I received was excellent. I usually do not make reviews but after having received services from other Real estate agencies I can state that they deserve my five star feedback.
Tenant
22nd Nov 2019 (5 years ago)
J Allen
Had a bad experience with NEA Lettings, all for themselves. No care for their customers. There are much better lettings agents around Reading. Do your research before deciding which agent to let with. You have been warned
Landlord
31st Oct 2019 (5 years ago)
P dennis
I just want to say what terrible service we had from Emma, me and my girlfriend wanted to buy a property and we really liked it but there was a sycamore tree right by the house and we were worried about that spreading under the house. So we asked Emma to find out and at first she was like " oh it will proably be fine" and we told her how bad these trees can go you need to find out for us who owns if we can remove it etc because we need to conisder that before buying and she could not be bothered! She said she will, she sent me an email asking my thoughts about the house and i said well i want to find out about the tree did you manage to find if we can remove it, she never replied another day later she sent same email and I sent same reply and she did not reply and then she sent 3rd email asking what my thoughts were and i gave up in the end. If your sales staff cant be bothered to find out imporant information you wont get a sale! Shame because I did like the house but not going to buy without finding that imporant information out. Also she kept telling us she didnt have much time as she had to do another viewing somewhere else, well sorry but I am not buying a loaf of bread I want to spend time looking at a house before making a big commitment to somewhere.
Buyer
8th Oct 2019 (5 years ago)
A Langer
Brilliant place and people - very friendly and masters in their field. Everything was explained to me thoroughly and I was completely put at ease. Definitely recommend NEA.
12th Sep 2019 (5 years ago)
T Hanson
A very flexible and helpful letting agent. I particularly like the fact that they digitalised all documents to save the planet. All procedures are very clear without surprise.
Landlord
19th Aug 2019 (5 years ago)
T Sugden
Great service from Mark and team, they informed me throughout the sale and kept on top of the solicitors. Thoroughly recommend to sell a house.
Seller
20th Jun 2019 (5 years ago)
P treloooleme
Excellent services and very professional! Gareth is amazing and his team as well very helpful. Everything was absolutely perfect from the viewings until the day I moved in to my new house. They take care every little detail! When I stepped into my new place a welcoming gift was waiting me from the agency ( a beautiful card, prosecco and chocolates)! Thank you so much guys you are the best
Buyer
29th Apr 2019 (5 years ago)
S c
Not helpful when buying a property. Will unnecessarily both you with phone calls. Will also discourage ASBESTOS testing in properties with known Asbestos... Although I had to buy a property with them, I definitely won't be selling through them. I would hate to give them more of my custom.
Buyer
27th Apr 2019 (5 years ago)
R Omar
Very helpful, responsive staff. and big nice smiles :)
13th Apr 2019 (5 years ago)
V Mooney
Very straight forward and a all around superb service, it’s made moving and finding the right new home a lot less stressful then expected
15th Mar 2019 (5 years ago)
Matt
Great experience with the lettings team. Gareth displays a passion for finding the right property for his clients rather than just organising random viewings for your budget. Good communication throughout and a friendly professional service from start to finish. Highly recommended!
Landlord
9th Mar 2019 (5 years ago)
L Cobbett-Witten
Having had my fair share of terrible estate agents, it was so nice to deal with NEA Lettings. Super responsive and never made us feel like we were bothering them. Highly recommend
Tenant
20th Feb 2019 (5 years ago)
A Arshad
Very pleasant experience with NEA lettings, a pleasure to deal with them. Many thanks for your help
Landlord
11th Jan 2019 (6 years ago)
R Raven
Very friendly & efficient service quickly replied to any queries also paid promptly will carry on using in future 2018 / 2019
Landlord
7th Jan 2019 (6 years ago)
Anonymous Tenant
Roz from Nea Lettings was diligent in showing us the property. Once we finalised the property for rental, she was quite thorough in all communication and renting process was smooth for us. We can really trust them and I will recommend her services.
Tenant
24th Dec 2018 (6 years ago)
A Zalzali
"Excellent agency, highly recommended for landlords and people looking to rent or buy. We were pleased to work with NEA, their service was very professional. Gareth kept excellent communication in regard to booking a viewing. I even received a phone call in the morning to confirm the booking. We worked with several other agencies in the area, and NEA is by far the best. As young professionals working in Oxford and Newbury, and as we happen to be internationals, my husband and I felt very welcomed to the UK, and we are happy that we found our new home with NEA".
22nd Oct 2018 (6 years ago)
A Hood
Gareth and Roz were a pleasure to deal with throughout the letting process. They were helpful and gave great advice about the area. We recommend NEA Lettings highly to anyone moving to Reading/Caversham.
Landlord
21st Sep 2018 (6 years ago)
H Woodward
Excellent customer service and very helpful! I had trouble verifying my employment for referencing purposes as I work privately, which can be a problem for renting, however, they were extremely helpful and worked with the landlord to get everything passed quickly. They were all very good at keeping in touch with me through the week to let me know if there was any progress on the situation rather than leaving me wondering what to do! Would definitely recommend.
Tenant
31st Aug 2018 (6 years ago)
V ?
Im young and very awkward person but thanks to the wonderful team that as been patient and helped me through all the task , I'm really happy I had the opportunity to speak with them as I felt them very professional , friendly, patient and very disponibile to my necessity .
If I will move again I will first check them out because I'm sure to receive 5* service .
Giuseppe Florio
28th Jun 2018 (6 years ago)
C Campbell
I have been an NEA customer for the last six months or so and have found them to be great. Highly recommend
8th Jun 2018 (6 years ago)
A Robinson
I am very impressed with NEA Lettings, particularly with Sara who shows initiative and interest in finding me a property. She followed up her property email with a phone call. Gareth also was very helpful and I am encouraged in finding the right property through this company.
24th May 2018 (6 years ago)
C Catt
A great agent to work with. Extremely experience and knowledgeable staff ensure let properties are really well looked after. Would recommend to all landlords.
Landlord
20th Apr 2018 (6 years ago)
M Rago
We have not had a chance to rent a house with NEA, but our experience with them was great! Gareth was very helpful and courteous, and would keep us updated all times. I really recommend them.
6th Mar 2018 (6 years ago)
C Leach
We recently sold our house through Nicholas we have found them very professional through out the whole process and there was alot of good communication we would highly recommend them
Seller
5th Jan 2018 (7 years ago)
W Rahman
I have rented a property first time through NEA lettings, they have provided us good service, and staffs are very helpful and friendly. Keep up the good work guys ( Roz Van Bishop & Gareth Walsh). It was a great experience, thank you for your help.
Tenant
14th Nov 2017 (7 years ago)
S Ling
NEA Lettings is a fantastic letting agent! I am an investment Landlord new to the area and needed some good advice from a local agent. Sara, Roz and Gareth have been excellent right from the start and secured a lovely tenant for me in next to no time. They are professional and friendly, a real pleasure to deal with. Thanks to all the team!
Landlord
13th Nov 2017 (7 years ago)
A mishra
NEA were amazingly helpful, professional, and punctual. The house that we rented through them is amazing and they provided proper assistance and guidance from viewing to moving. Very highly recommended!!
Tenant
11th Nov 2017 (7 years ago)
J Kuz
Not only did an excellent job brokering our letting and drawing up the agreement (very professional, no-nonsense and communicative team) but also went the extra mile to advise on a couple of issues whilst the landlord was away on holiday. No obligation to help out, but more than happy to do so. Very impressed and would happily recommend.
Landlord
9th Nov 2017 (7 years ago)
S Bachina
The staff are good and very helpful and clear information regarding house we took on rent Gosbrooroad , caversham property
Tenant
1st Nov 2017 (7 years ago)
M Hassell
I have to say, NEA Lettings have been superb in there approach to business and customer relations. Sara, Roz and Gareth are a pleasure to deal with. Highly recommend their services and support
30th Oct 2017 (7 years ago)
D Patel
Professional, responsive and seamless. NEA lettings have provided an impeccable level of service throughout my rental, problems (although very rare) have been quickly resolved and paperwork has been handled meticulously. Could not recommend this agency highly enough if you are looking for properties within the Reading area.
Tenant
16th Oct 2017 (7 years ago)
M Bondy-Austen
Nicholas Estate Agents handled both the renting of my property as well as the sale of my property. They were professional and efficient in carrying out both tasks and were very competitive. In my experience they are an estate agent with integrity and I would recommend them strongly to anyone interested in selling or letting a house in the Reading area.
Seller
2nd Oct 2017 (7 years ago)
J Love
Great experience from the initial viewing to move into my home. Really professional team, well done.
Tenant
14th Sep 2017 (7 years ago)
L Freeman
My experience was absolutely amazing. As soon as I took interest in the property, I had a viewing the following day and desperately wanted it (even thought there were other estate agents viewing at the same time) but they made it happen for me...and within 2weeks at most , I had the signed tenency agreement in my hands!
The service was professional but friendly, efficient but not pushy, and they have answered all my follow up queries the same day I've asked them!
I literally couldn't be happier with the service....and I've got to give a big shout out to Gareth especially as he was amazing!! ????
Thank you NEA xxx
Tenant
22nd Aug 2017 (7 years ago)
S Roberts
Great team of professionals. I've not been let down at all in my many and regular dealings with them. Thank you.
13th Jul 2017 (7 years ago)
M Bacmaga
They are very good when it comes to trying to get in contact and sort stuff around the house, but they aren't very good on a personal level. When I first viewed the property they told me all bills (including tv licence) was included and when I moved in I found out I had to pay for tv licence myself! They didn't even bother correcting their error, just waited for me to figure it out and email them! Also on every inspection I had a review that I take a good care of the room, yet when I moved out and left a little bit of dust behind the bed (needs hoovering that would take a second), they charged me for it and didn't care about how I took care of the place. All together they are good to get replies, but all they care about is money.
9th Jul 2017 (7 years ago)
G Wingwang
Very easy, good people to deal with. Simple and seamless. Especially good service from Roz and Gareth
28th Jun 2017 (7 years ago)
C Pool
We recently purchased our home through NEA and dealt with Mark and Emma throughout.
We received an excellent service from start to finish and the purchase went through extremely quickly and smoothly.
We would like to thank Emma and Mark for their help, and would definitely recommend them. Emma was particularly patient allowing us to go back to the property for a second viewing and this was greatly appreciated.
Thanks again,
Chris and Hannah
10th Jun 2017 (7 years ago)
M Khan
The staff at NEA estate agents are very professional and polite, especially Emma who went an extra mile to help us buy the right property. We would definitely recommend NEA estate agents.
10th Jun 2017 (7 years ago)
V Byde
I have always found Nicholas and NEA to be polite, helpful and courteous and would not hesitate to recommend them both for sales and lettings.
2nd Jun 2017 (7 years ago)
J Batting
Mark and the team at Nicholas were excellent every step of the way. Mark provided an honest appraisal of the property including recommendations of works required. Once on the market, the team provided regular feedback and once we had an offer accepted, Mark took the charge in ensuring the chain was constantly followed up and we had a successful sale. I would wholeheartedly recommend Nicholas Estate Agents.
24th May 2017 (7 years ago)
M Rashwan
It was a very bad experience to deal with NEA Lettings. They took advantage of paying the booking fee and refused to meet me in the rented appartment to give me the keys in addition they interedused new conditions for payment. I neither recommend them nor will deal with them again.
1st May 2017 (7 years ago)
E Luck
The team at Nicholas really know their stuff, both the area and their properties, great service from good people.
12th Apr 2017 (7 years ago)
E Ledgerwood
Great Service from the sales team. Very proactive and informative through what could have been a very hard transaction. I would highly recommend and definitely use again in the future.
31st Mar 2017 (7 years ago)
E Sanders
An excellent experience from skilled staff. I would highly recommend Nicholas Estate Agents to all!
9th Mar 2017 (7 years ago)
S Mclean
Fantastic Service! I recently sold my house with Nicholas and I can't rate them highly enough. From the start to the end, Mark and his team were incredibly helpful/knowledgeable and were on hand to help with any problem throughout the process. If I ever sell my current home, I will be coming back here. Thanks.
9th Mar 2017 (7 years ago)
R Bishop
Exceptional service by a dedicated team and I will recommend to all of my friends!!
4th Mar 2017 (7 years ago)
S Peto
Independent family owned and run business with a hardworking team
27th Feb 2017 (7 years ago)
A Dongerhue
10/10 Kept me in the loop and I never needed to ring them to find out things were going. Every agency I have ever used have been very distant but the sales team kept in touch after every viewing, and gave me weekly updates on how my property was doing.
23rd Jun 2016 (8 years ago)
J derby
Great job
24th May 2016 (8 years ago)
M White
I am surprised by the review's I have read about Nicholas Estate agent's and NEA lettings.
When I sold my property I had 12 viewings the weekend after putting it on the market, and they gave me feedback from everyone who came to have a look. I walked into the wrong estate agent when I was meant to meet Mark Peto as there is another company in Caversham trading as Nicholas Lettings.
I would highly recommend using this company as the staff have always bent over backwards to accommodate my needs, and they got me a great price for my house.
12th May 2016 (8 years ago)
A Joby
From my experience, NEA Lettings have been brilliant, they are a small team and they are very professional. They tend to let properties quickly and have an excellent property manager. I would highly recommend.
5th May 2016 (8 years ago)
hajfa
Only dealt with this agency for 6 months but our experience was awful. The administrator called Maureen is the most obnoxious, unhelpful and lying individual. She told us that the property benefited from resident parking, which was not true. When we queried that she was rude and did not want to discuss further as the agency did not manage the property. I suggest employ someone young who is enthusiastic, sympathetic and know how to treat the customer. Unfortunately, if you rent through this agency you can't avoid this individual but my advice is find another agency.
27th Nov 2014 (10 years ago)
M Ozcan
They are thifes they took my £500 and i never get the house .they are waste of time .please do not do any buisness with them.
22nd Nov 2013 (11 years ago)
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