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Estate Agents in Rotherhithe/Surrey Quays
Oliver Jaques - Surrey Quays

Oliver Jaques - Surrey Quays

4.8

254 reviews

Opens tomorrow at 9:00am

229-231 Lower Road, London, SE16 2LW

We are a local award-winning estate agents with some of the most highly regarded and sought after professionals in our field. We have worked tirelessly to establish ourselves as top performers with hard work and dedication. We have built our reputation for providing exceptional service and achieving outstanding results for our clients, which has earned us numerous awards and accolades.

Opening hours

Monday 9:00am - 7:00pm
Tuesday 9:00am - 7:00pm
Wednesday 9:00am - 7:00pm
Thursday 9:00am - 7:00pm
Friday 9:00am - 6:00pm
Saturday 10:00am - 4:00pm
Sunday Closed

View all details

Accreditations

Oliver Jaques - Surrey Quays Reviews (254)

Have you used this agent?

M Oza

A letting agent how lettings agents *should* be. Steve was honest, straightforward, friendly, and communicated clearly (never in 'agent speak') throughout the letting of our flat. Emails were answered within hours, questions openly answered - at no point did I feel like it was in any way a burden to support me through the process... and they found tenants within days of marketing. What's not to love? Thank you Steve, and Georgina, and whoever else was working behind the scenes to do such a lovely job :)... Read more

18th Nov 2024 (21 days ago)

D Xholi

Excellent work im glad to be tenant of this place... Read more

14th Nov 2024 (25 days ago)

L Slawinski

I recently had an appalling experience with an estate agent named Samuel, that was not only deeply unprofessional but also distressingly intrusive. The agent in question displayed shockingly rude behaviour and complete disregard for basic courtesy and professionalism. From the outset, Samuel arranged viewings without any confirmation or consideration for my wife`s or myself availability. Worse still, he repeatedly harassed her over the phone, applying undue pressure that was both unwelcome and stressful. His actions during viewings were equally unsettling: he allowed potential buyers to open our personal cupboards and wardrobes without asking for permission, crossing a clear boundary of privacy. The most egregious act occurred when he stood on our bed, with shoes on, to access the loft above—again, without any prior consent. This level of disrespect left us feeling violated and frustrated. It was not just his behaviour but the lack of any effective communication that compounded the issue. The entire ordeal left us with a strong sense of mistrust, leading to our decision not only to abandon searches to rent through this agency but also to avoid purchasing from them in the future. This agent’s behaviour reflects poorly on the company as a whole, and I have shared my story with other reputable estate agents in London who unanimously agreed that the practices at this agency fall well below acceptable industry standards. For context, we are a professional couple with a household income over £105k, so losing us as clients is no small matter. We will make sure to advise friends, family, and colleagues to steer clear of this company and especially this individual. The only positive encounter was with an agent named Harry, who appeared professional and reasonable. However, as he is new, only time will tell if he can maintain his standards or will be influenced by the practices of his colleagues. In summary, our experience with Samuel was unacceptable and unforgettable, but for all the wrong reasons. The company is fortunate that the flat in question was sold by a family member, as I would have made viewings far more difficult otherwise. I believe we were as cooperative as anyone could be under the circumstances, yet the treatment I received was appalling.... Read more

12th Nov 2024 (27 days ago)

Y Y

Oliver Jaques team managed to rent out my property in a very limited space of time. The team helped me go through various applications etc in a timely manner. I am very happy with their management team also. Highly recommended.... Read more

5th Nov 2024 (5 weeks ago)

C Smith

Both Rosalie and Michael were truly exceptional throughout my buying process, which, though no fault whatsoever of OJ's, was very drawn out. Eternally optimistic, exceedingly friendly and helpful. Between them, they really made the process a lot less painful than it could have been. I wholeheartedly recommend!... Read more

3rd Nov 2024 (5 weeks ago)

M thorn

Very professional and helpful when selling our house. It sold within a week.... Read more

2nd Nov 2024 (5 weeks ago)

B Hável

we have recently moved into a lovely flat, OJ provided great service, the referencing and payments, admin all went smooth, really happy so far, thank you.... Read more

1st Nov 2024 (5 weeks ago)

K George

Henry took care of my wife and I as we just rented our home with OJ. Henry was friendly and helpful throughout the process which was quick and efficient.... Read more

1st Nov 2024 (5 weeks ago)

S Baylei

I was looking to move a few months ago, and although there wasn’t anything on the market Henry went above and beyond to find me a place so that my current tenancy ending wouldn’t leave me homeless! Customer service was amazing, definitely recommend.... Read more

28th Oct 2024 (6 weeks ago)

J Campanella

Excellent service provided by OJ on my house search process. Special thanks to Henry Gashi that was super attentive to my needs and enquiries during the whole process. Would absolutely recommend them as tenant.... Read more

28th Oct 2024 (6 weeks ago)

A Ashour

Jack, Harry & Michael has been exceptional with their service. Seamless, would highly recommend.... Read more

25th Oct 2024 (6 weeks ago)

B Cursons

Michael and his team showed myself and my partner around numerous apartments and also included a Tour which was incredibly helpful to discover the area and now we have bought! Thank you OJ’s... Read more

24th Oct 2024 (7 weeks ago)

T Hizzard

Made my house hunting process easy and stress free. My agent Harry helped greatly and I would definitely recommend... Read more

22nd Oct 2024 (7 weeks ago)

G Byham

Have recently rented a two-bed flat in the Surrey Quays area, and had an efficient and personable experience with the Oliver Jacques team. Particularly Stephen, whose personable approach and clear communication throughout the whole tenancy process was reassuring. His knowledge of the SE16 and Surrey Quays area, was impressive- and we appreciated his suggestions prior to our move-in. Would highly recommend renting or buying with Oliver Jacques, and will keep them in mind in future!... Read more

20th Oct 2024 (7 weeks ago)

C Geinus2015

Great communication process throughout. Found them very helpful in the process. 5/5... Read more

17th Oct 2024 (8 weeks ago)

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Oliver Jaques - Bow 2.86 mi away

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.