A great local estate agents who provide fair and professional advice and a great service. They also go above and beyond to support local community projects and regularly provide sponsorship for our annual street party. Always happy and very grateful to have them on board each year.
Ridiculous they ask for a 1-day charge of rent just out of a wording game! We confirmed the end of lease date the same as the date we pay the rent each month. But no one ever told us before confirmation that the day is actually counted but not the night before. Why on earth would we pay for the one additional day given that we actually move out two days earlier to that? It was out of goodwill that we end the lease by the end of month sharp... then on contrary heard from them such an unfair and unnecessary treatment.
It is really a frustrating and disappointing process negotiating back and forth. Such an unnecessary waste of time.
I rented a flat from Alex Neil and they were so helpful and they responded my requests so quickly. I have never experienced something negative with them. Their property portfolio is very wide. I certainly recommend Alex Neil if you are looking for a property.
C. Gursen Altin
I was just informed that cannot move in to the property agreed last minute just 5 days before I move in. We had booked the property almost 2 months in advance. We had them calling us almost everyday for references that was sent to them. Lack of costumer service and finding a solution. I would not recomemder them . Make sure sure that everything is ok before you ended up like me looking for a new house last minute and paying extra money.
GREAT - bought a property from these guys, followed up whenever we needed it and very professional. They also nudged the solicitors on so the process could be completed in the fasted possible time. 100% recommend.
Please read before making your decision of letting/renting with CK.
Over the course of the past two years I have found CK to be a extremely unresponsive and unreliable letting agency. The staff need to be chased repeatedly over the course of weeks for simple repairs to get done. When repairs have been scheduled, contractors did not show up at the agreed time and/or at all, on multiple occasions. It is clear that CKs priority lies not with keeping the property in good condition and upholding their part of the contract, but with letting out as much property as possible whilst giving the least amount of attention to the tenants living in it.
Jason - Feel free to contact me regarding the specific property details to verify the accuracy of my statement.
The best agent I've had the pleasure of subcontracting with. They are honest with us and the landlords. Alex doesn't mark up our invoices to landlords unlike most other agents as he thinks its unethical as he gets a management fee for this work. It's rare to find such honest people these days!
Winkworth Surrey Quays is the BEST AGENT!!!
I have been renting the flat in London for more than 10 years. Winkworth is the best agent I have ever met. I have been renting a flat from them 2 years ago, Alex was really helpful at that time. Paying reasonable fees for credit check, reference and everything. It went well and great.
Also, if the flat got any problems, just give them a call. The contractor will show up next day and do the job properly. In addition, if there were any news or arrangements, Hussain always email and call me to confirm it. They are responsible and efficient.
I would love to recommend Winkworth Surrey Quays to everyone.
We dealt exclusively with Lewis at Foxtons London Bridge. He was always available, flexible and very professional. Exactly what you need in an Estate Agent. Thanks!
They were not forthcoming about maintenance work that was going to be carried out on the building. So now I have scaffolding outside of my windows and have just found out it's going to be there for four months. I do not recommend Foxtons and will never do business with them again
I've dealt with OJ for over 15 years - first as a tenant, then bought my house off them and recently used them to sell it. A thoroughly professional outlet offering a skilled sales team, and also good quality service chasing the sale through from offer to exchange. Highly recommended.
A massage to landlords
Avoid this agency at all cost! They are bunch of liars! Very clumsy and unprofessional.
We found tenants through this agency and after a while we realised our tenant moved out, and rented out our flat to someone else. They misused our flats, and the agency did absolutely nothing to support us. Not a single help to even help us. when we first rented our property we mentioned to family only. A brother and sister came along, and they only introduced the sister so they could let out our flat. Later, the sister moved out oversease and her brother sublet our flat! All along, they went with without a signle word to us. They even manipulated us with the moving out day, even though we would lose, so they could faster re- market our property without our consent! They are bunch of losers pretending to be professional!