Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.Book a Valuation
- Online Valuation ToolGet a free instant estimate of your home's value.How Much Is My Home Worth?
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.Check My EPC
- Listing MonitorAlready on the market? See how your online property advert is performing.Track Performance
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2025
Is this your branch? Claim your page here.
- Paul Carr - Walmley
Paul Carr - Walmley
Closes at 5:30pm
32 Walmley Road, Walmley, B76 1QN
Paul Carr Walmley are an estate agent in Sutton Coldfield. They mainly list properties in B76, B75 and B24. Over the last 6 months, they've listed 101 properties, with 78 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 2:00pm
- Sunday Closed
View all details
Paul Carr - Walmley Reviews (45)
Have you used this agent?
62%
2%
4%
2%
29%
All (45)
Seller (20)
Buyer (5)
Landlord (0)
Tenant (0)
General (20)
K Harrington
Ended up buying a different property but ao impressed with Tom's professional and proactive approach during our search. He took time to understand our requirements and found properties that matched them, additionally advising when properties wouldn't be a good match - saving everyone time. Great experience.
17th Jan 2025 (25 days ago)
S Bell
Never have I ever come across a company as bad as this. I purchased a house and was having difficulty with the vendor during the sale. Despite several emails and calls to the office, the team were no help at all; they did not reply to one single email, never once offered to assist in the matter (which would have been very amicably resolved if they had).
The worst customer service was moving day - it took me over 1 hour to get through on the phone to arrange a time for key collection. When we went to the office to collect keys the lady never even asked for our name - I could have been anyone!! she's never met me before. She didn't even look up from her computer she just held her hand out with a key - no congratulations or hope you enjoy your new house - NOTHING!
I have been in the new house over a month now and am still waiting for the agents to tell me what the house alarm code is......several calls and emails and again NOTHING.
Dire Customer Service
UPDATE: Replying to the lies provided by area manager below:
I have only ever received the memo of sale from Paul Carr Walmey emailed by Bethany. No other emails apart from the progressor at the Streetly branch.
Its correct I did call several times on moving day, BUT only ONCE did I actually get through to anyone at the office and speak to someone. It took over 1 hour to get someone to answer the phone! You can see my phone log of you like that only one call was answered. The solicitor could not get through either to tell you money had transfered and release key. One person in the office, when she did answer she told me how it wasn't her fault the phone had been engaged for 1 hr she was alone which leads to my next point.....
The lady in the office on moving day was ALONE (3 people in my family will vouch at her dire behaviour , that she was not on a call nor midconversation and that there was no one else there) she was not on a call, she was sat at her desk, THE ONLY person in the office. I also have only ever met Ben face to face at the viewings so no one cpuld have vouched for who I was..... thats more lies. Truth is she rudely gave keys to someone she had no idea who they were.
I have spoken and emailed the assistant manager Tom Baker at Walmley by phone twice and discussed the alarm, again happy to share call log. I should not be told about things regarding the house sale fittings via your Google review reply. Once again no one professionally calls or emails back with the information.
You have my number if you really cared and knew your reply was not all lies you would and should call me or once again, are Paul Carr not going to actually respond professionally.
UPDATE: NO CALL FROM THE AREA MANAGER TO FOLLOW UP!
Update Nov 2024...
Hilariously Paul Carr, who have never contacted me about this review or my formal letter to their head office, have just called me to do them a favour. You couldn't make this up!
Buyer
29th Oct 2024 (15 weeks ago)
Thieryhenri
I am very thankful for the great help the agents have supported us with. We had struggled looking for a house, however the Paul Carr estate agents were able to help us find a very beautiful house, me and my family are very thankful for your service.
25th Oct 2024 (16 weeks ago)
V Magazine
We recently sold our home, and purchased our new one with Walmley Paul Carr. Georgina and her team were amazing from start to finish proving helpful, knowledgeable and dedicated to delivering us a first class service. Would highly recommended them to everyone.
Seller
24th Sep 2024 (20 weeks ago)
D Diaz-Cooper
Great team, cannot thank them enough for all they do! Highly recommend!
19th Sep 2024 (21 weeks ago)
C Walsh
Terrible communication and service when trying to sell a property. Were pushy about moving our property over to a separate auction house, and very quickly wanted us to reduce the price to make their job easier. Then advertised at a substantially lower price than had been agreed which left us in a completely untenable position which forced us to have to take it off the market.
Seller
2nd Sep 2024 (23 weeks ago)
Ro
I have had an incredible experience with Paul Carr Walmley estate agents! I spoke with Tom, the assistant manager. I had been somewhat anxious due to not being very familiar with the area. I spoke with Tom and it is very clear how efficient and knowledgable he is. He was very friendly, approachable and helpful. He was able to answer all of my questions and support me with what I needed. I am really looking forward to continuing to work with this agency and highly recommend them!
27th Aug 2024 (24 weeks ago)
J breakwell
We have had a great experience so far with Paul Carr. Tom has guided us through the sale of our house and has been honest, approachable and knowledgeable. Recommend anyone choosing to sell their property to use Paul Carr.
Seller
9th Jul 2024 (7 mo. ago)
J Graham
No one ever answers the phone. Despite requests by email and telephone on several occasions to remove their board from our property, it's still there nearly 3 months later Problem with Estate Agents in general, all over you like a rash till you sign up with them after that their only suggestions to achieve a sale is reduce the price.Then customer service disappears faster than a unicorn.
Seller
25th Jun 2024 (7 mo. ago)
R Longmore
Brilliant
23rd Feb 2024 (11 mo. ago)
A Burke
Really impressed with the service we have so far been given by Bethany, Tom and Ben. We cannot wait to move into our new home and they were all really helpful with the sale of our home
Seller
24th Nov 2023 (1 year ago)
M steenton
Would highly recommend PAUL Carr estate agents we were always kept up to date during the sale of our house
Seller
22nd Nov 2023 (1 year ago)
M Hannon
Sadly since my last review this estate agents has gone downhill. They ignore your calls and emails. Even sent a complaint and they ignored that. Wouldn't leave my house in their hands thats for sure.
11th Nov 2023 (1 year ago)
V Day
I would highly recommend this estate agent. Their staff, particularly their representatives I was mostly in touch with, were highly professional at all times. Their feedback on prospective buyers viewing my property was within 24 hours. The quality of their service was exceptional and compared to other local agents I’ve used they are in a different league. Thank you Paul Carr.
Seller
28th May 2023 (1 year ago)
D Dore
Great service all round.
5th May 2023 (1 year ago)
M Iqbal
From first contact to completion of sale, the team at Paul Carr Walmley have been fantastic.
Georgina's team are truly exceptional and a credit to her, a special thank you to Jay, Alison and Katy for all your help through the process of selling our property. You know your market and you take time to understand your customer, a truly exceptional Estate Agent.
Seller
25th Feb 2023 (1 year ago)
Anonymous Homeseller
From first contact to completion of sale, the team at Paul Carr Walmley have been fantastic.
Georgina's team are truly exceptional and a credit to her, a special thank you to Jay, Alison and Katy for all your help through the process of selling our property, you know your market and you take time to understand your customer, a truly exceptional Estate Agent.
Seller
25th Feb 2023 (1 year ago)
M Rai
The experience I had with Paul Carr was seamless from end to end.
Jay made it his personal mission to find a buyer for my house but it was clear from the offset that he had both mine and the sellers best interest at heart.
I would highly recommend PC and I'm grateful to Georgina, Jay, Nick, Katie and Gemma for their hard work and professionalism.
They clearly work well as 1 team and it definitely made my life much easier! Thank you guys! And looking forward to working with you again soon!
Seller
23rd Jan 2023 (2 years ago)
A Jacobsen
Recently sold my house with Paul Carr, Walmley office. Cannot praise them enough for their friendly, professional and diligent approach to the whole process. Special thanks to Jay....You're a Star! Katie, Carol and the rest of the Team. Thank you!
Seller
29th Sep 2022 (2 years ago)
T Barron
Would not recommended this agent to buy or sell your property. Extremely bad service! They are not professional, push you use their mortgage advisor. Very disappointed. Their mortgage broker Paul is extremely terrible lack of knowledge, done really bad work for our re-mortgage deal! . All wrong, made us lost Lots of money due to had to pay over £6k Patently to come out a stupid deal made by this mortgage Advicser, Never use this branch or their mortgage advisor
9th Jun 2022 (2 years ago)
D Cooke
We were not very impressed with the Walmley office -- lack of coordination and poor attention to detail. However, Carol Barnes (Sales Progressor) redeemed our confidence by providing a 5-star service in bringing the sale of my mother's property to a successful conclusion. Her perseverance was exemplary.
Seller
16th Mar 2022 (2 years ago)
G grocott
Excellent helpful service so far.
4th Dec 2021 (3 years ago)
P O
I sold my house through Paul Carr Walmley in March this year. All the staff I came across during this process were very approachable, polite and they always got back to me in a timely manner. If I will need a Real Estate Agent in the future, I will definitely use Paul Carr again. I also used the solicitor they recommended, and I couldn't have been more pleased with their service too! Thank you to Georgina and the whole team.
Paula
Seller
29th Nov 2021 (3 years ago)
N Pentelow
So helpful though out our selling process. Making what could have been a stressful time to be really easy!
Seller
27th Nov 2021 (3 years ago)
G Dobson
Hannah at Boldmere office provided an excellent support service to progress both my property sale and purchase. She assisted professionally and efficiently at every step of the way to get me into my dream home. Many thanks also to Pam at Four Oaks, and to all at Paul Carr Walmley. Great service which I would highly recommend.
Seller
26th Nov 2021 (3 years ago)
V mags
We found Georgina and all the staff at Walmley both helpful and professional. They went above and beyond what was asked of them and lived up to their reputation of the number one agent in the area. Would highly recommend them whether you are selling or buying
12th Nov 2021 (3 years ago)
B Lucas
Myself and my partner bought our first home though Paul Carr walmley - the service was exceptional, staff were friendly, determined to find us a home in the area we wanted & kept us updated throughout the process . Thankyou for all you help!
Buyer
22nd Oct 2021 (3 years ago)
S.K
Paul Carr made the process so easy and stress free
Particularly happy with the service from Georgina and Rob, they were quick to answer any questions and book us in for viewings
21st Oct 2021 (3 years ago)
JW7
Great service from Paul Carr at Walmley, made the whole process a lot easier especially during the COVID restrictions etc.
21st Oct 2021 (3 years ago)
Ashley
Paul Carr were excellent during every stage of the house buying process and offered great support whenever they were needed.
The mortgage advisor Rob went above and beyond to meet us out of hours and Georgina was extremely helpful when arranging last minute viewings and getting everything pushed through.
Id certainly recommend Paul Carr Walmley for anybody looking to move house in the area!
Buyer
21st Oct 2021 (3 years ago)
George
Couldn't be bothered to answer the phone.
16th Jun 2021 (3 years ago)
S Young
Website not to good
5th Jun 2021 (3 years ago)
M Alaswad
Paul Carr team, particularly Carol, Emily, and Georgina, have provided us with great support and outstanding service throughout the entire purchase process of our first home!
We would definitely recommend Paul Carr to friends and family.
Buyer
14th Jul 2020 (4 years ago)
J Sawyer
Put my house on the market with Paul Carr Walmley in July 2019. They massively overpriced the house which obviously meant there wasn’t much interest. Pricing my property at £250k when it was probably worth about £230k! Our first buyer who eventually offered, it seemed like Paul Carr never did correct checks with buyer as I was told they were cash buyers when in fact they were selling a property which they was having problems with - which highlights the fact that no proof of cash was shown to Paul Carr. The buyers were dragging their feet with the sale, trying to knock price to eventually pull out with no good reason. I would like to say that this isn’t every Paul Carr as we have received a good service from the Erdington branch who do the correct checks and price houses at their true value.
Seller
4th Jul 2020 (4 years ago)
A Taylor
Fantastic service, always happy to help and very friendly. Emily and Katie who dealt with my sale were amazing, couldn't of asked for any better.
Andrea Taylor
Seller
27th Jun 2020 (4 years ago)
B Mahoney
Quality staff very helpful. Top class employees at Paul Carr Estate Agents.
20th Jan 2020 (5 years ago)
K Best
Okay
20th Aug 2019 (5 years ago)
G (Disappointing)
This was our first experience of selling a house and we chose Paul Carr to handle things for us. Our experience was dreadful! There was no communication unless I rang them and we were just fobbed off when we did speak to someone.
Just awful I would never recommend to anyone else.
Seller
1st Jul 2019 (5 years ago)
B L
The agents here are about as useful as a chocolate tea pot. Why I or anyone would sell a house through these clowns I don't know. Communication is none existant and every single one of them seem to have a chip on their shoulder. Very very rude when things don't go their way and they use bully tactics on buyers too and I personally heard this from the horses mouth too as they seem to think buyers and sellers can't find ways of communicating. It's reasons like this why I think why I or anyone should just sell their houses privately with no corrupt agents getting their beaks involved afterall there are plenty ways of advertising these days not like the old days plus no commision. Shame I couldn't leave -5 stars to be honest.
Seller
14th Jan 2019 (6 years ago)
S Kedwards
Absolutely useless. No contact, no care, no promise fulfilled.
21st May 2018 (6 years ago)
R Wittin
Just called about a property in Sutton Coldfield, both staff that l spoken too this morning 21/05/18 are most uncooperative with the sale of this property l have had some professional
Advice for my solictor and been told to ask some questions but the staff do not want to co- operate at all it a least property and no one seen to know who owes the least and why the vendor will not extend the least, but Paul Carr now nothing about this property and not even prepared to negotiate, very very poor service from this branch staff need more training
On customer service,
Buyer
21st May 2018 (6 years ago)
G User
Very poor customer service
13th Apr 2018 (6 years ago)
R Martin
Helpful advice
4th Mar 2018 (6 years ago)
K Preston
Lovely people, have sold my home, could do with a bit more communication, but always happy to answer any of questions (I rang them a lot haha) charged us 1% if selling price plus vat for their fees which is very acceptable.
Seller
3rd May 2017 (7 years ago)
L Birch
I wanted the details for a property I had seen on rightmove on February 2nd 2015. It is now February 24th and they are still not available. When I ring I'm told they are busy but details will appear when the backlog has been dealt with.
I rang a different office about another property they had put on rightmove a week earlier and was told it would be another week before they went to measure up and a few days after that before they would be available.
On the good side they will arrange a viewing so you can measure up yourself.
24th Feb 2015 (9 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Listing market share
Activity
All
New
Price change
Removed/Sold
More agents nearby
Acres - Walmley 0.04 mi away
Hunters - Sutton Coldfield 1.53 mi away
Newton Fallowell - Sutton Coldfield 1.53 mi away- Acres Estate Agents - Sutton Coldfield 1.53 mi away
Steve Morris - Sutton Coldfield 1.66 mi away
Martin & Co - Sutton Coldfield 1.70 mi away
Belvoir - Sutton Coldfield 1.72 mi away
Steve Morris & Son 1.88 mi away
Sold properties
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
Is Paul Carr - Walmley the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- Paul Carr - Walmley
The Estate Agent comparison site
We are a company registered in England & Wales, company number 09428979.
Copyright © 2025 GetAgent Limited