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- Payne & Co - Ilford
Payne & Co - Ilford
Closes at 5:00pm
151 Cranbrook Road, Ilford, IG1 4TA
Established in May 1997 Payne & Co is a leading independent estate agent providing a comprehensive service to our customers including Residential Sales, Lettings and Property Management within the London Boroughs of Redbridge, Barking & Dagenham, Havering and surrounding areas.
Opening hours
- Monday 9:30am - 5:00pm
- Tuesday 9:30am - 5:00pm
- Wednesday 9:30am - 5:00pm
- Thursday 9:30am - 5:00pm
- Friday 9:30am - 5:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Payne & Co - Ilford Reviews (134)
Have you used this agent?
95%
1%
1%
0%
4%
All (134)
Seller (18)
Buyer (13)
Landlord (15)
Tenant (25)
General (63)
M Sinnott
The staff at Payne & Co were very professional dealing with the house sale, with regular updates throughout the process either by telephone or email. Thank you.
Seller
2nd Nov 2024 (10 weeks ago)
R Lockwood
We Recently sold our property using Payne & Co.
Good communication, Friendly and professional advise to guide us through the process. Highly Recommend.
Thanks for all your help Tom!
Seller
1st Nov 2024 (10 weeks ago)
J Hewitt
A well-established, local firm with strong roots in the area; they have a high degree of expertise in, and understanding of the local property market. Highly professional valuation and marketing, together with attention to detail, leads to this company providing exceptional service for both vendors and buyers. They are second to none.
6th Sep 2024 (18 weeks ago)
M Sandhu
Great estate agents. Dealt with Tom and Imran who were always polite and professional. Would recommend for selling/buying.
Seller
24th Jul 2024 (25 weeks ago)
S raja
I recently had the pleasure of working with Imran from Payne and Co to purchase a property, and I must say that my experience was nothing short of exceptional. From the moment I contacted Imran to inquire about a particular property, he was attentive, knowledgeable.
Imran's expertise and guidance made what could have been a stressful experience (buying a property can be overwhelming!) into a smooth and enjoyable one. His communication skills are top-notch, and he has a great ability to explain complex processes in a clear and concise manner.
I would highly recommend Imran from Payne and Co to anyone looking to purchase a property. His professionalism, expertise, and customer service are second to none. If you're looking for a reliable and knowledgeable real estate agent, look no further than Imran.
Thank you Imran for making my property purchase experience so seamless and stress-free!
Buyer
20th Jul 2024 (25 weeks ago)
N islam
My husband and I just bought a house through Payne and Co., and we couldn’t be happier! The whole process was smooth and easy, and we owe it all to Imran. He was fantastic professional, knowledgeable, and super dedicated. Imran went above and beyond to help us find the perfect home, always ready to answer our questions and offer great advice. His friendly attitude and genuine care made everything stress-free, very quick and enjoyable. We highly recommend Payne and Co., especially Imran, if you're looking to buy or sell a property. Thank you, Imran for all your support to buy our house!
Buyer
15th Jun 2024 (6 mo. ago)
B islam
I am very happy and delighted to say, Imran was so helpful to me and my wife. He always communicate with us and shows his support. I would like to highly recommends Payne & Co.
Thanks to Imran and his team who helped me.
Thanks
Kind regards
Mr & Mrs Islam
14th Jun 2024 (6 mo. ago)
E Hussain
A big thank you to the payne and co team especially Imran who was always available on hand to offer proffesional advice and you can really tell he cared.
5th Jun 2024 (7 mo. ago)
A Cozminca
Great Ilford staff ! Every problem or question is not a problem for them. Most of the time when I call them for any problem which one we have I ask to speak with Andreea because she’s really lovely and friendly plus she’s helping me very very quickly. Thank you very much ,Andreea!
28th May 2024 (7 mo. ago)
B bouros
amazing staff especially Andreea who’s always very polite, professional, helpful and promptly when we needed any help regarding our property.
26th May 2024 (7 mo. ago)
S Sustac
Thank you Andreea for your kind and helpfull attitude. The process went very smooth, I would recommend Payne&Co to all my friends and family !!!
25th May 2024 (7 mo. ago)
G Brien
I have rented through many agencies before, but Payne&co is by far the best !
Andrea and Colin were incredibly professional, responsive and kind
Tenant
24th May 2024 (7 mo. ago)
C G
The team at Payne&Co went above and beyond my needs. I would like to thank Andreea and Colin for their help and knowledge.
Highly recommended!
24th May 2024 (7 mo. ago)
N Hergelegiu
Andreea was extremele helpful and i would like to thank her for answering all .y questions.5 stare!
23rd May 2024 (7 mo. ago)
I Cernic
Professional and prompt service! Payne&Co Team was efficient and helpful every step of the way. Andreea always welcomed us with a smile.
23rd May 2024 (7 mo. ago)
W Sulewski
As a tenant i say very good and reliable agency, never had better. All the upcoming issues are sorted instantly. They provide very good advise as well. Comunication is very well as well.
Tenant
20th May 2024 (7 mo. ago)
N Hussain
Great experience with Payne and Co, Imran was amazing throughout the whole process and helpful with all the support and advice. Super professional and I would highly recommend. I will 100% be choosing them again!
2nd May 2024 (8 mo. ago)
Carmen
I had the pleasure of interracting with Andreea, who proved to be dedicated and efficient. I'm grateful for her hard work and would highly recommend Payne&Co to anyone in search of a rental property!
Tenant
29th Apr 2024 (8 mo. ago)
Infinity2100
On of the best estate agents in ilford!! Professional service, with years of experience in ilford
14th Apr 2024 (8 mo. ago)
C Constantin
I had a fantastic experience with Payne&Co! Their professionalism and friendly approach made the whole process enjoyable! Thank you Andreea for your help and kindness.
4th Apr 2024 (9 mo. ago)
C Lucia
Outstanding letting agents! They were incredibly knowledgeable about the local market. Andreea provided helpful information regarding rental process. I would definitely use their services again!
Landlord
4th Apr 2024 (9 mo. ago)
C life
Andrea has been a great hel, very communicative and professional. I will definitely recommend d for Payne&Co!
3rd Apr 2024 (9 mo. ago)
C Brandiu
Absolutely fantastic experience with Payne&Co. They were professional, efficient and went above and beyond to help and guide me. I would like to recommend Andreea for the service provided!
3rd Apr 2024 (9 mo. ago)
A Filip
I cannot praise Payne&Co enough! They provided exceptional customer service from the moment I stepped in their office. Andreea was very prompt in responding to my queries. Thank you!
3rd Apr 2024 (9 mo. ago)
B Petru
I would like to extend my appreciation to Payne & Co for their exemplary service. A heartfelt thank you to Andreea, whose efforts ensured that our transition to our new HOME was seamless and effortless.
Tenant
2nd Apr 2024 (9 mo. ago)
T Islam
Highly professional
27th Mar 2024 (9 mo. ago)
L Vick
The smoothest, stress free move in we could’ve asked for! Both, Colin and Andreea were amazing! They have been so helpful throughout the process. Thank you so much for your guidance!
Tenant
13th Mar 2024 (9 mo. ago)
M Ali
Got the house from Payne & Co and I am really impressed with the service provided and maintenance team as they are really friendly. I would recommend if someone looking for property on rent or buying.
8th Mar 2024 (10 mo. ago)
G Swaminathan
Excellent service. We had to go ask for viewing the same property couple of times. Massive thank you for your services in the purchase of the property especially Imran for all hos help and support.
Buyer
13th Feb 2024 (10 mo. ago)
M Arshad
Payne & Co we’re helpful during this buying process specifically Imran was always chasing up my enquires and pushing to help me get completion done as soon as possible. Would recommend anyone to work with him as he does his best and explains anything unclear.
Buyer
12th Jan 2024 (1 year ago)
L O'Reilly
Taken me a while to write this review as we have been settling into our new home and had Christmas coming up. Just wanted to say a massive thank you to Payne and Co, especially Mark, at the Ilford Branch, for all your hard work with the sale of my house. It wasn’t the easiest of sales through no fault of your own, but your support, advice and professionalism were second to none. We got there in the end ;) Would highly recommend!
Seller
3rd Jan 2024 (1 year ago)
A Pearl
Efficient professional service throughout the entire selling process. Friendly team, all very knowledgable, keeping me up to date every step of the way.
Seller
19th Dec 2023 (1 year ago)
S Rahman
We've had such a positive experience with Payne and Co, Imran had been absolutely amazing when we were on the hunt for our home. i can honestly say that he tried very hard in finding us our dream home. from start to finish he has been very good with keeping up with communication and was always happy to help and polite! So Thank you Imran. ????
Buyer
19th Dec 2023 (1 year ago)
R Barman
We are happy to bought our new home throw by Payne & Co. We are very pleased your services & excellent hospitality. Wishing your happiness in future.
From
Rabi & Sumi
Buyer
13th Dec 2023 (1 year ago)
Dickwan
Payne & Co. did a great job helping us rent a house! Colin was the one who helped us a lot in the rental process, even though we had a really short period of time. He acted quickly and pointed out what we needed to prepare in order to expedite everything. And yes, we love the place we are living in. Thanks to Payne & Co. for providing such great service!
Tenant
12th Dec 2023 (1 year ago)
M Nahid
Signed, sealed and delivered 5 star experience with Imran at payne and co
27th Nov 2023 (1 year ago)
S Brittleton
The service we have received from Payne & Co. has been outstanding. We had 3 valuations from other estate agents and Payne & Co. valued our property at the highest. We got offered the full asking price from the first viewing after our house being on the market only 3 days. It has been a very smooth process from start to finish thanks to Tom Payne. All staff are very friendly and happy to help with any queries. I would highly recommend this estate agent to anyone!
Seller
25th Nov 2023 (1 year ago)
H Payne
Could not ask for a better service from Payne and Co and team, especially Tom, who looked after us from the very beginning to the end. Every situation was dealt with professionally and promptly, with no unwanted stress. Highly recommend!
25th Nov 2023 (1 year ago)
Tebz
I just had a phone call discussion and the female on the other side of the line was so uncooperative and rude.
23rd Nov 2023 (1 year ago)
M ellis
Great team at Ilford Payne and Co. I bought my house, rented my house and am selling my house through the team there. I had a bit of a nightmare evicting my tenants and Colin McComas from their rentals team was on hand to help advise along the way. He also managed to get a refund of the legal fees for me through the insurance included on the rental terms! Total legend. Thanks Payne and Co!
Seller
21st Nov 2023 (1 year ago)
J sa
What a fantastic team at Payne and Co, very professional that’s why I picked them, from the start with Ken, Mark and ending with Imran, they managed to get a buyer less than a week when the house went on to the market.
I would highly recommend them.
Thank you team - No Payne No Gain lol ????
Seller
11th Nov 2023 (1 year ago)
B paul
I'd like to thank Andreea for her advice and for being so helpful over the past days. We will recommend Payne&Co for their promptitude and excellent customer service!
31st Oct 2023 (1 year ago)
V Kumar
A big thank you to Payne&Co and the team, we have had an amazing experience renting a property recently. Incredible support from Colin as he clearly understood our specific needs and provided excellent aid to find a suitable property. Thanks to Andreea, she was wonderful and clarified every questions we had with a smile. Highly recommend!
Tenant
29th Oct 2023 (1 year ago)
? ???????
We would like to thank Payne&Co Lettings for helping us finding the right home for our small family . Andreea helped us a lot, we are immensely grateful to her, she is a professional in her field????
24th Oct 2023 (1 year ago)
Z miah
I had a fantastic experience working with Imran as my agent for the purchase of a property. Imran was incredibly prompt in arranging viewings and addressing all my questions whether by email or phone. His dedication and professionalism made the entire process smooth and stress-free. I'm grateful for his excellent service and would highly recommend him to anyone looking to buy or sell or rent property at payne&co Thank you, Imran
Buyer
11th Oct 2023 (1 year ago)
T chowdhury
Had an amazing experience with Payne & Co., the speed and efficiency are amazing. Big thanks to Imran for the help from day 1 in selling the property and guiding us every step andd to Mark for taking such amazing pictures of our home.
Seller
11th Oct 2023 (1 year ago)
M Shah
recently completed the purchase of our new home with Payne and Co, I can wholeheartedly say that our experience was nothing short of exceptional. Murad and Mark, in particular, demonstrated outstanding salesmanship throughout the entire process
Buyer
8th Oct 2023 (1 year ago)
C Fir
Hi,was so easy to rent from this agency!
Andreea help me to do all the process easy and confident,she is very kind and profesionist. Thank you
Tenant
7th Oct 2023 (1 year ago)
I Crisia
A serious agency, I had the pleasure of meeting Andreea, very polite, helpful, making sure we get all the information we need and all the support, and very friendly. We are happy to have found such an agency with wonderful people.
7th Oct 2023 (1 year ago)
C Cristian
Excellent service from the team from start to finish.
Andreea was friendly and dealt with enquiries efficiently and with professionalism. She always delivers an outstanding customer service.
3rd Oct 2023 (1 year ago)
A Catalina
100%would recommend Payne&Co and we would use them again without hesitation!Andreea was our Point of contact and we would like to thank her for the prompt responses and hard work!
1st Oct 2023 (1 year ago)
R savani
Been dealing with Payne & co well over 20 years both in rental & selling! Always be great help & amazing service, ready to help when ever. All staff very helpful & well spoken, especially Ken, whom I spoke with always. Highly recommended & first class
Seller
27th Sep 2023 (1 year ago)
P Zinaida
My husband and I had the most pleasant experience. Thanks to Andreea for her guidance and advice, with her help we got a house the way we wanted it. We have already lived here for 1 year and we are very satisfied
Buyer
26th Sep 2023 (1 year ago)
J Hakim
I'd like to offer my sincere and utmost thanks to Payne & Co for what can be described as the most smoothest, honest and genuine transaction to purchasing my 1st ever property.
From the get go Imran Hussain was open, honest and explained everything down to a T. He had the knowledge of a vendor, buyer, valuer and broker all rolled into one and got everything sorted in less than a week. A big thank you also to Jacqui, Ken fir adding to the experience. The entire team effort was tremendous.
He changed my entire outlook on buying and selling. Imran has put me in touch with reliable and trustworthy brokers and solicitors who haven't failed either. His expert knowledge on property investment truly helped in making an informed decision.
Would highly recommend and be putting my friends and family in touch. Many Thanks to the team and Imran @payne&co
Buyer
20th Sep 2023 (1 year ago)
S Jahan
Great advise from imran who advised me through the process and if i am to buy a property would like to deal with an agent like him
18th Sep 2023 (1 year ago)
R Sistla
I have been looking for renting a house close to my son's school and Payne&Co have helped me do achieve this. Very professional, prompt and responsible staff. Moving in was very smooth and the property was in best condition of all the properties I have rented before. Amazing work, Thank you Payne&Co.
Tenant
14th Sep 2023 (1 year ago)
M choudhury
My wife and I had the most pleasant experience. We went for a viewing and within a few days we had moved in all thanks to Andrea. She was so helpful and friendly. She was willing to help us with everything we didn’t understand as it was our first time moving into a property.
Tenant
10th Sep 2023 (1 year ago)
A sarghi
Andreea from Lettings team dealt with our inquiries with careful consideration. Would definitely recommend Payne&Co ?
5th Sep 2023 (1 year ago)
I Aarmeniei
Thank you Andreea for your help, you helped me find my dream house and communication with you has been very smooth, I recommend Payne and Co ????
Buyer
5th Sep 2023 (1 year ago)
D Gallagher
With all the new regulations, it's hard to keep up with all the updates. Luckily, I found Payne&Co and they provided all the necessary information! Thank you Andreea for guidance and support!
Landlord
4th Sep 2023 (1 year ago)
G Viorel
Amazing letting agent, thank you Andreea for your hard work!????
Landlord
2nd Sep 2023 (1 year ago)
F Neonila
Andreea was great to work with, very professional and fast. Recomend her with a lot of confidence!
26th Aug 2023 (1 year ago)
S Fiodorov
Andreea Todirasc was great, she made the whole process easy for us, while maintaining a level of professionalism! Would highly recommend ????
26th Aug 2023 (1 year ago)
K Kuszaj
I highly recommend Payne&Co agencies and the whole team, especially Colin McComas, he is very professional in his work and always willing to help and advise!
26th Aug 2023 (1 year ago)
F Iqbal
Very good customer service, rental team at Cranbrook road is very responsive to any issues.
Tenant
24th Aug 2023 (1 year ago)
I Amariei
The team at Payne& Co are true professionals. Andreea has been guiding me throught the process of renting and she has been very helpful and friendly since the viewing of the property. She answered to all my queries and emails promptly. I would definitely recommend Payne&Co to anyone.
Tenant
24th Aug 2023 (1 year ago)
L santiago
Great experience with Payne&Co! The team is friendly, supportive and reliable! If you are looking for a patient agent, then Andreea is the one! ?
23rd Aug 2023 (1 year ago)
A Straker
Andrea was lovely and always answered my question and kept me updated about everything
22nd Aug 2023 (1 year ago)
Asha
Excellent Service, very Professional, thank you ????????
16th Aug 2023 (1 year ago)
J Villocino
Since we first stepped in Payne&Co office, the team listened carefully to our preferences and needs. Their expertise and dedication turned our experience into a pleasant journey. We would like to thank Andreea and Payne&Co team for their guidance ????
14th Aug 2023 (1 year ago)
C burada
Very helpful and prompt responses. Andreea B. was really nice and she answered all my questions straight away. Really good agents and services
14th Aug 2023 (1 year ago)
S Eniola
Andreea is the most patient agent we have dealt with in so many years. 5 ???? is not enough to describe her knowledge and efficiency! It has been a pleasure working with Andreea and Payne&Co.
10th Aug 2023 (1 year ago)
R Chiritescu
Smooth process and brilliant customer service. Andreea is a 5???? lettings agent who would go above and beyond to help!
Landlord
10th Aug 2023 (1 year ago)
Anonymous Homeseller
Payne&Co acted professionally from the first day when someone came to evaluate the property until the property was under offer. They kept me informed in a timely manner about every single step they were doing, the communication was by telephone and email.
I'm very satisfied by the service they offered, therefore, I can only recommend them to anyone interested to sell/purchase a property.
Seller
9th Aug 2023 (1 year ago)
A Adrian
I had a excellent experience with Pyane&Co, but i can say about an agent called Adreea, it's the best.
very helpful, she kept me up to date, in short, everything you need for a top 10 agent. I recommend you with confidence, and I have nothing but praise for Andreea. Keep it up, Andreea.
9th Aug 2023 (1 year ago)
D Restor
Pleased with the service provided by Andreea.She kept us informed regarding the rental process.We recommend Payne & Co for their professionalism!
Tenant
8th Aug 2023 (1 year ago)
L Mackney
COLINWAS VERY PROFFESSIONAL AND WOULD RECOMMEND EXCELLENT SERVICE
7th Aug 2023 (1 year ago)
J Hoskins
Very professional service from Colin, highly recommended
7th Aug 2023 (1 year ago)
M Allen
Colin was fab!
7th Aug 2023 (1 year ago)
O Reece
Great company to deal with, all of the team have been very helpful. I have spoke to Jo in both the sales and lettings offices over the years and have always received a great professional service. I would recommend this agent to anyone looking for an honest and reliable company.
5th Aug 2023 (1 year ago)
Dumb_Ansh
Couldn’t recommend more, the wealth of advice we received from the team, especially Jo, whilst looking for a suitable property to rent was second to none. We have already passed on details to friends that are looking to rent & another couple that are looking to buy, they will be in touch in the near future! Thanks for making the stressful experience of moving bearable!
Tenant
4th Aug 2023 (1 year ago)
E Ciulpan
Payne and Co have made finding and securing our new rental home such a smooth process. Andreea was the most brilliant and helpful agent throughout, and was always on hand to provide information and guidance so we knew exactly what was going on. Andreea was lovely, approachable and informative. When we met her and viewed the property, she answered all our questions. Andreea has also been great helping us put in the best offer we could and sorting our forms. If you are looking for an amazing letting angel, ask for Andreea.
Tenant
4th Aug 2023 (1 year ago)
B Hunt
I have been working with Payne&Co for the last six years and think that the staff and set up is second to none.
Andreea is excellent and I would highly recommend them to any landlord in need of first class service.
Landlord
3rd Aug 2023 (1 year ago)
A Armagan
Andreea is very polite and efficient. As first time tenants, she explained and clarified all our queries. We will definitely recommend Payne&Co!
Tenant
3rd Aug 2023 (1 year ago)
A ?ikardi?
Looking to relocate from Dublin to London and Andreea guided us throughout the rental process. Thank you for your patience!
Tenant
1st Aug 2023 (1 year ago)
P Williamson
We have been working with Payne & Co Lettings for a while now and have a fabulous working relationship. We have always found Colin very helpful and efficient and would highly recommend him and his team.
1st Aug 2023 (1 year ago)
L Cohen
A very friendly and welcoming estate agents , I'v dealt with a few agents in the past and Payne & Co have been the best.
31st Jul 2023 (1 year ago)
V Amin
Colin McComas and his staff always provides friendly and professional service. As a landlord, I definitely recommend using Payne & Co. for rental services.
Landlord
30th Jul 2023 (1 year ago)
H warne
The most helpful letting agent I have spoken to! Thank you Jo and all at Payne & Co.
Landlord
30th Jul 2023 (1 year ago)
L Sharp
Really helpful, Jo and the staff are all keen to help which has made my search looking for a property to rent a smooth experience. Thank you !
Tenant
30th Jul 2023 (1 year ago)
Chris
Andreea from Payne and Co is an outstanding real estate agent! Professional, knowledgeable, and great to work with. Highly recommended!
29th Jul 2023 (1 year ago)
J Jose
Hassle free experience thanks to Andreea. Payne&Co team is friendly and very helpful!
28th Jul 2023 (1 year ago)
M Hammond
The lettings team has provided useful information regarding rental properties and current legislation.Andreea was professional and friendly.Can't recommend enough...
Landlord
28th Jul 2023 (1 year ago)
M Falaschi
The Team at Payne&Co Lettings have been amazing. I spoke to Andreaa and she answered all my questions clearly. I couldn't wish for a better first experience with a real estate agency.
Tenant
27th Jul 2023 (1 year ago)
S Grewal
They were amazing always answering my questions and listening to my moans.
Thank you to Mark for helping me with alot questions I kept asking him. Thank for all your help
27th Jul 2023 (1 year ago)
G Fowell
Just a line to say how impressed we have been with Colin McComas and the team at Payne & Co Letting Agents on Cranbrook Road, Ilford. Very professional and knowledgeable service on all aspects of rental property management. We would highly recommend them.
Landlord
26th Jul 2023 (1 year ago)
A Irvine
Colin MComus of Payne and Co looks after several rental properties for us in Ilford. We have excellent communication with him and every problem that arises is quickly resolved. Good service, recommended.
Landlord
24th Jul 2023 (1 year ago)
M Rotaru
I have dealt with a few letting agencies in the past and I have been so impressed with Payne & Co .
Andreea has been so helpful , she managed everything so professionally and made the entire process run smoothly for us !!!
I can not recommend highly enough !
Tenant
24th Jul 2023 (1 year ago)
T Mahmood
Great service from Colin McComas and the team-very friendly, easily approachable and helpful ???????? - recommended ????????????????????
22nd Jul 2023 (1 year ago)
A wiffen
colin is great to work with
great service would recommend to all
22nd Jul 2023 (1 year ago)
M Wilsher
Such a smooth process dealing with Colin and the rest of the team at Payne and Co, they couldn’t have been more helpful (I would give more than 5 stars if google would allow!). Massive thanks for all your help and will definitely be recommending your services to my friends & family in the future!
22nd Jul 2023 (1 year ago)
S Jane
We arranged to viewa property and Andreea showed us around, who was very helpful
22nd Jul 2023 (1 year ago)
? ??????
We would like to thank Payne&Co Lettings for helping us finding the right home for our small family. Andreea was always helpful and responded to our questions promptly.
Tenant
22nd Jul 2023 (1 year ago)
C Jacques
We recently had a pleasant conversation with Andreea at Payne&Co Lettings department and she provided useful information on how to rent our property. If you`re looking for a professional and knowledgeable team,we strongly recommend to contact them.
Landlord
22nd Jul 2023 (1 year ago)
C pricope
Working with Andreea from Payne and Co was an absolute delight. Her professionalism, expertise, and dedication made the entire process seamless. She found me the perfect property, kept me informed every step of the way, and negotiated a great deal. I highly recommend Andreea's services to anyone in need of a top-notch real estate agent. Five stars all the way!
Thank you, Andreea!
21st Jul 2023 (1 year ago)
Alin
I had a great experience with Payne&Co. Andreea was very professional and provided helpful information regarding rental properties.
21st Jul 2023 (1 year ago)
Sophie
Payne and co have been excellent in aiding myself and my son with our search for our first rental we dealt with a lovey lady called Jo. Who was very sympathetic of our circumstance .She has been professional and thorough out our search keeping us regularly updated with searches and progress of contracts. We were so excited to finally get the keys.
Tenant
21st Jul 2023 (1 year ago)
J green
We found a property to rent through the Lettings team who were very helpful and thorough with our search. We dealt mainly with the Senior Administrator Joeleen, who arranged all paperwork quickly and efficiently to ensure that we were able to move in time.
Thank you to the team and to Joeleen for making our move effortless. We would definitely recommend.
Tenant
21st Jul 2023 (1 year ago)
D Drake
Great communication from Jo and the team at Lettings
Landlord
20th Jul 2023 (1 year ago)
X buzzer
Quality service highly recommend
20th Jul 2023 (1 year ago)
Amanda
So helpful when trying to find a property, kept me updated at every turn. Thank you Jo for helping me find a dream home.
20th Jul 2023 (1 year ago)
K Walker
Great service, they helped us rent the perfect home, Jo was extremely helpful and professional answering all questions we had and meeting all expectations. 100% recommend to anyone
Tenant
20th Jul 2023 (1 year ago)
P Sparky
Dealt with Mark and the Team, glad I used these guys as very professional and got me and my wife a great price for our flat. Would have no hesitation in recommending them to anyone looking to sell.
Seller
20th Jul 2023 (1 year ago)
G A
I sold my property in 2023 in Ilford, excellent service from the whole Team start to finish. Handled everything smoothly and efficiently, making the entire process stress-free. Clear communication and seamless management in general. Thank you.
Seller
2nd Jun 2023 (1 year ago)
A Said
Hi just writing my review as I feel bad for anyone would get what I got from them
If they have zero star I would DEFINITELY give them ZERO STAR
Colin since day one being extremely rude and unprofessional wouldn’t recommend him to anyone .
Ripping people off stealing their money extremely rude have never seen rudeness like this in my life zero professionalism
I have been renting for nearly 10 years now with 3 agencies have never had like this experience before
I would say if you see PAYNE&CO or COLIN name RUN AWAY !!!
Tenant
25th May 2023 (1 year ago)
K Na
We were searching for properties and the team at Payne & Co were great. Very helful and friendly. Always responding to calls and emails. Kept us up to date after the viewings. Would 100% recommend.
22nd May 2023 (1 year ago)
A Coleman
Absolutely wonderful staff! From day 1 of meeting graham at the property i was well informed and kept in the loop. Andreea and colin were fantastic aswell at answering all my enquiries very fast and getting our referencing done fast. The whole team was supportive and professional and made us feel welcomed. Highly recommend letting through these guys. Your well looked after and they are incredibly friendly!.
Landlord
18th Feb 2023 (1 year ago)
K Singh
Worst property service ever in the UK. Service was quite poor and unprofessional. Total disappointment. Tom is the worst in both personality and profession. Tom is a highly unjust person who does not keep his commitments. Avoid them whenever possible. I wish could give them anything less one star.
18th Feb 2023 (1 year ago)
A Jamil
Sold my 3 bedroom house today in Ilford with Payne & Co! The whole process was a fantastic experience from their end. Communication constantly with regular updates and so professional. Thank you so much Mark Sinclair and Humzah also for your support through this process. If you want a personal and professional service in Ilford, these are the best agents to use!
Seller
10th Nov 2022 (2 years ago)
D Woodhouse
Payne & Co took full ownership of the transaction. We were kept fully informed of the process of the sale. Inquiries were answered quickly and courteously. The valuation was reasonable and accurate and reflected the purchase price that was eventually achieved. Overall, we received an efficient, professional and courteous service.
Seller
6th Nov 2022 (2 years ago)
M Hossain
Excellent service
4th Nov 2022 (2 years ago)
T Boland
Outstanding service, professional and reassuring stayed in contact and responded to all enquires will 100% be recommending Payne & Co and use them without hesitation
28th Oct 2022 (2 years ago)
T Freedman
We were delighted with the service from Paynes: professional documentation, photos and presentation, plus being kept informed all the way through. They under-promised and over-delivered. Highly recommended
8th Sep 2022 (2 years ago)
Anonymous Homeseller
I feel very lucky to have chosen Payne and Co everything went very smoothly
Seller
19th Jul 2022 (2 years ago)
C x.
When I owned my property. They got me nice tenants. On phoning them as the tenants paid rent to them to pay me. Payne & Co was keeping the money according to the tenants. Even t they were paid. I was not getting paid. The rent that was due. Con artist's this Estate agency. I do not recommend.
Landlord
23rd May 2022 (2 years ago)
K Singleton
I have had my flat rented through Payne & Co for coming up 4-years. The team have alway been very professional and look after both the landlord and tenant to a high standard. I love working with Colin and Graham who keep in regular contact and lets me know if there are any problem or issues that need dealing with. I highly recommend working with Payne & Co.
Landlord
18th May 2022 (2 years ago)
G Liubanacaite
Andrea is great , her communication was always amazing and she’s been really helpful through every step of the way. Thank you xo
31st Jan 2022 (2 years ago)
R Noor
Online visit review.
Couldn't find the property that has their board, so perhaps it's already off the market... Not that I'm buying, I do like to see others internal decoration choices, haha.
9th Dec 2021 (3 years ago)
C Farley
Many thanks to Mark Sinclair and all at Payne& co for excellent service and advice showing their in depth knowledge of the local housing market.
Really an outstanding and caring professional team.
4th Nov 2021 (3 years ago)
R Shiraz
Mr Payne known as Ken is an outstanding manager very very experienced estate agent.
Payne & Co have an excellent team who can provide professional advice and support regarding properties to sell/buy and rent.
Payne & Co have an excellent brochure with amazing properties and honestly brilliant
29th Jul 2021 (3 years ago)
Aaliyah
Disappointed/horrible. Didn't tell me that a house was on sale after I looked at it and told them to let me know, and people bought it for a much cheaper price. Don't trust this company.
Buyer
12th Jul 2021 (3 years ago)
Anonymous Homeseller
I chose Payne & Co from a list of Estate Agents sent from GetAgents - I narrowed it down to Payne & Co local High Street Agents and an on line Agent. I decided to go with Payne & Co as there was not much difference in the fees and the Estate Agent Mark Sinclair who appraised the property was approachable, knowledgeable and realistic with his local knowledge and property prices. I would fully recommend Payne & Co for their professional service, particularly Mark who kept me regularly updated with the progress of the sale, keeping everything transparent by phone or email on offers and feedback and the total cost of fees for the sale. I would use Payne & Co again & would recommend them to family, friends and colleagues.
Seller
16th Jan 2021 (3 years ago)
Anonymous Homeseller
Thoroughly recommend Payne & Co. They are professional, responsive, show initiative and made us feel in safe hands throughout the sale process. Very good value for the level of service provided.
Seller
26th Oct 2019 (5 years ago)
Anonymous Home Buyer
I bought my first property using Payne and Co and I have been very pleased with the service provided. They were very efficient in responding to emails and any queries I had. I will be using this agency again in the future and would also recommend to friends and family.
Buyer
25th Mar 2019 (5 years ago)
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