N Ward
As a buyer of a property I have to say that my experience with Powells Estate Agents and especially dealing with Oli Thompson, was totally unexpected. Normally, when I've bought in the past, the agent is working for and on behalf of the vendor, but to my surprise and delight Oli worked tirelessly for me too. He regularly contacted both sets of solicitors, chasing whenever necessary, including the vendor for some documentation, and kept me updated at least once a week with progress/status reports. I would definitely recommend both Oli and Powells Estate Agents and hope Oli is still working for them if and when I look to sell.... Read more
Buyer
29th Dec 2024 (23 days ago)
T Pennington
Oliver was very helpful, customer focussed and friendly... Read more
17th Dec 2024 (5 weeks ago)
K Wilcock
I have dealt with Powell's both as a buyer and a seller, and I would heartily recommend them to anyone! Oli managed my sale brilliantly, ensuring all aspects kept moving, offering support and advice at every step. Powell's seem to care about both parties in a sales transaction and this made for a relatively stress-free move. Thank you, Powell's - especially Oli - for all your efforts in getting this sale over the line!... Read more
Seller
3rd Dec 2024 (7 weeks ago)
K Allott
We bought and sold privately through Powells and found them very professional. Communication was second to none. Would highly recommend!... Read more
Seller
17th Oct 2024 (14 weeks ago)
L Summers
From the outset Chris at Powells has been friendly, professional and the most helpful when buying and selling our property.
He quickly arranged for our house to be marketed to allow us to be in a position to put offers in on other properties. The brochure and photos combined really helped upsell our house.
Chris is very good at communicating and kept the pressure on the solicitors.
I would highly recommend Chris at Powells to anyone looking to sell their property! Chris & our solicitor were the absolute dream team and made the whole process less stressful!
Thank you Chris!
Lauren & Jacob Summers... Read more
Seller
29th May 2024 (7 mo. ago)
D Saville
Our move from Cardiff to Monmouth had its ups and downs but Chris T from Powells guided us through with optimism and calm reassurance. We recommend!... Read more
25th May 2024 (7 mo. ago)
W View
An excellent service provided by Chris at Powells. We were fully supported throughout the entire selling process with Chris meeting potential buyers at the house, helping to negotiate the best sale for the house and then communicating with solicitors and our buyer to ensure the sale ran smoothly. We would highly recommend Powells.... Read more
Seller
19th Apr 2024 (9 mo. ago)
C Wr90bs
I wanted to take a moment to express my heartfelt gratitude for the exceptional professionalism and skill Stuart Leaver and David Russell have demonstrated in the process of putting Cottage Farm, Rashwood on the market.
Their expertise and dedication have been evident in every step, and it is clear that Powells Rural is represented by the very best.
Thank you for your diligent efforts and for making this experience as smooth as possible. I am truly appreciative of all that you have done so far.
Warm regards,
Kevin Wilson... Read more
Seller
18th Apr 2024 (9 mo. ago)
S Arthur
I was acting on behalf of a Family Trust & instructed Powells to advise on & sell a complex semi agricultural property in the Forest of Dean. David Russell from their Monmouth Office advised on planning strategy, value & marketing plan.
100% sound professional advice from David & his Colleagues concluded today with sale of the final plot and very satisfied Trustees.
A sound professional Firm who I would recommend without hesitation.... Read more
Seller
16th Apr 2024 (9 mo. ago)
M Telling
Excellent, professional and reliable service. Linked well with all parties to ensure the purchase was near seamless. Many thanks to Chris Taylor & team.... Read more
Buyer
15th Nov 2023 (1 year ago)
R Massey
Abbie and Chris were very helpfull and knowledge assisting me throughout the process .... Read more
13th Aug 2023 (1 year ago)
M Bennett
From the initial meeting to discuss selling our property in Monmouth we knew that Powells were the right estate agents. They handled all the viewing, gave us feedback after every one, and handled the whole selling experience professionally and efficiently. Being a smaller company, there was very much a feeling of caring and being on the ball with whoever we spoke with, namely - Dan, Chris and Abi and Lucy when she came back from maternity leave. Very pleasant to deal with, and we would highly recommend them to anyone wishing to sell their property. First class Powells - well done.... Read more
Seller
6th Jul 2023 (1 year ago)
As previous comments.... Read more
Seller
8th Jun 2023 (1 year ago)
L McKenzie
Chris Taylor was brilliant throughout the whole process. Always positive, resourceful and calm and kept things moving smoothly along! Huge thanks to him and Abbie who radiated the same positive can do attitude! Both so professional from start to finish!... Read more
24th May 2023 (1 year ago)
C Manley
We cannot fault the brilliant service we received from Powells when recently purchasing our dream home.
Chris in particular was outstanding and nothing was too much trouble! He was incredibly knowledgeable, and any question we had he had either already anticipated or got the answer to us ASAP.
We would not hesitate to recommend Powells to anyone.... Read more
Buyer
23rd May 2023 (1 year ago)
We had three estate agent valuations and overall we were most impressed with Powell’s. Every dealing we had was professional, speedy and honest. They handled all the viewings, and their feedback from prospective purchasers was extremely quick and we were made fully aware of the appraisal of the feedback they received. The fact that within three days of being on the market, a fixed agreed price was reached by the Friday of that week! We have nothing but praise for this great estate agents, and would not hesitate to recommend them. In short, they were first class.... Read more
Seller
16th May 2023 (1 year ago)
A Lewis
David and Stuart at Powells have been wonderful with the arranging of planning/development and sale of my mums house, they have been very supportive, professional ,understanding and thoughtful throughout the whole process always keeping us updated. We would highly recommend them to anyone looking to get planning for a development or sale of a home.
Thankyou both for all your support
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Seller
13th May 2023 (1 year ago)
T Arena
With a complicated purchase and an unhelpful seller’s solicitor we were grateful for Powell’s assistance in our recent home purchase. It was fortunate that Powell’s was a multidisciplinary practice and was able to assist in planning matters and they utilised their existing network to progress the transaction. I doubt the sale would have gone through without this. Thanks to Dan for being in regular communication and keeping things moving.... Read more
Buyer
25th Apr 2023 (1 year ago)
P Copestake
Powells provided an excellent service for us in 2022 selling our property in Llanvetherine near Abergavenny. Our main representative was Abbie Young who was very professional throughout the marketing and sales process and, indeed, provided fantastic support for us during a difficult time. Abbie definitely offered a service way beyond anything we have experienced with other agents. Our house was a period property and Powells certainly appreciated its history and uniqueness. They also produced an excellent brochure and marketing online tour. In addition they liaised with the agent handling our onward purchase and did sterling work facilitating the multiple sales and purchases in the chain that we were involved with. Powells also worked seamlessly with our solicitor. I would highly recommend them.... Read more
Seller
17th Apr 2023 (1 year ago)
H Williams
Excellent service. Very helpful team, especially Lucy and then Dan.... Read more
5th Apr 2023 (1 year ago)
S Faulkner
An exceptional service, professional from start to finish. Lucy went out of her way to ensure that the process progressed as smoothly as possible. I can honestly say that without her efforts to keep the chain moving the time involved would have increased significantly. I wouldn't hesitate to recommend Powells to anyone involved in moving home. It is a very stressful time and having a communicative and positive estate agent involved helped us more than I can say.... Read more
14th Feb 2023 (1 year ago)
C reed
Our property purchase in Raglan has taken longer than planned because of the situation out of everyone's control, but we have received an excellent service through Abbie at Powell’s from the start.
Any queries have been dealt with promptly and professionally .
She has constantly updated us with any new developments throughout the chain.
We would highly recommend Powells and definitely use them again if needed in the future... Read more
Buyer
14th Nov 2022 (2 years ago)
H Trapp
Very professional and efficient.... Read more
5th Nov 2022 (2 years ago)
S Hoselitz
Great addition to Petra. Very atmospheric. Small with local free car park and almost no walk in... Read more
9th Oct 2022 (2 years ago)
G Mills
We recently bought our forever home in the Monmouth area through Powells, and we have nothing but praise for Lucy Hodges who supervised the whole process in a thoroughly professional and courteous manner, while at the same time retaining a warm and friendly approach.
From our first meeting she was always available to answer any questions however trivial, and always responded quickly to emails and phone calls. Questions for the vendor were relayed and responded to speedily and efficiently, and overall the service that she provided was exemplary.
The ultimate gesture of customer service was when she went out of her way to meet me at the property on her way home from work to hand over the keys after the family and removers had been held up by delays on the motorway!
I have no hesitation in wholeheartedly recommending Powells to anyone looking to by or sell in this area.... Read more
Buyer
13th Sep 2022 (2 years ago)
N Keeble
Excellent service from start to finish, any queries within the sale were very quickly addressed. Would thoroughly recommend... Read more
Seller
1st Sep 2022 (2 years ago)
J Marangon
Have just sold my house through powells Chartered Surveyors, I must say they worked tirelessly to get the house sold can't fault them ,would recommend them to anyone who wants the job done properly and professionally.... Read more
Seller
30th Aug 2022 (2 years ago)
J 1008
From the first meeting for a valuation to final hand over of keys on completion we were treated with professionalism and courteousy. Cannot recommended highly enough.... Read more
Seller
26th Aug 2022 (2 years ago)
J Addis
We were very impressed with all of the staff at Powells. They were always very professional, polite, helpful and pro-active. We would have no hesitation in highly recommending them. Their properties are of the highest standard and clearly they are one of the leading rural property agents in the area. Lucy and Abbie particularly were outstanding. First class customer service! It was always a pleasure to deal with them. If you are thinking of selling a rural property or any other type this is the agent to use without a doubt!... Read more
Seller
10th Aug 2022 (2 years ago)
HKSDAVE
Powells were 5* when purchasing a property through them. Definitely recommend them to anyone! Thanks once again to Lucy for everything you did.... Read more
21st Jun 2022 (2 years ago)
B Morgan
A huge Thank you to Lucy! From valuation through to viewings, Lucy couldn't have done more. She went above & beyond her actual job role to ensure that we were kept in the loop with any updates on our house sale! Daily emails, messages & phonecalls which meant we knew exactly what was going on. She always seemed to have an answer & find ways around tricky problems for us- nothing ever seemed too much!
I would highly recommend yourself & Powells to anyone- Thankyou!... Read more
Seller
9th May 2022 (2 years ago)
L Tyrrell
We had to sell my mother-in-laws property in Wales. We contacted Powell’s and a very nice lady managed to sell it for a very good price. We had to wait for probate and another lady took over, she was so helpful and friendly, nothing was to much trouble. I could not fault the service they provided.
BRILLIANT.... Read more
Seller
9th May 2022 (2 years ago)
H Beedie
Very helpful. Great attention to detail and lots of regular updates. Lucy was excellent.... Read more
7th May 2022 (2 years ago)
P Maddock
Fantastic service and incredibly good communication every step of the way.... Read more
6th Feb 2022 (2 years ago)
L Smith
Lucy Hodges is simply the best! We are convinced that without her input throughout, going above and beyond, we may never have reached completion. Lucy is a really lovely person and very committed to helping everyone actually achieve their goal.
I could not have managed this move without Lucy.
She was far more proactive than anybody else involved and far better at keeping us in the loop.
She always responded immediately to any communication from us.
Lyny , also in the office, was also really helpful and kind, especially with our first viewing when my husband was poorly.
She also reacted positively and guided us on our second visit once we had had our offer accepted.
All in all a first class service.... Read more
Buyer
27th Jan 2022 (2 years ago)
K Hearn
We purchased a property being sold by Powells and we felt that they went the extra mile throughout the process, and even afterwards! We were so grateful for the phone call to tell us that we could, after all view the property that we ended up buying, when the circumstances concerning other offers changed. Our contact Lucy was very active in chasing everyone she possibly could and helped us achieve the purchase in a very short timeframe.... Read more
Buyer
24th Nov 2021 (3 years ago)
P Watling
Buying a property from Powell’s was made extremely simple and transparent due to the excellent service provided by the team. The overall communication was excellent and when knew exactly what was happening at all times. They were quick to act on any issues to get them resolved effectively and efficiently.
Based on our experience we wouldn’t hesitate to instruct Powell’s to sell a property in the future.... Read more
Buyer
23rd Nov 2021 (3 years ago)
J Harrison
Excellent service from start to finish, professional but friendly. Impressed too with the attention to detail and clear and quick communication. Followed through on whole chain and made it happen more smoothly than I hoped for.... Read more
5th Oct 2021 (3 years ago)
D Harrison
Lucy and the team at Powells did a great job marketing our property. They were very proactive. They understood it's uniqueness, but more importantly were able to convey this knowledgeably to potential buyers. Would definitely use them again.... Read more
Seller
29th Sep 2021 (3 years ago)
S Hussey
Excellent service! We're not normally a fans of estate agents but if it wasn't for the efforts of Powells I really don't think we would have purchased our dream home. They managed a complex purchase very professionally and kept us informed throughout the whole process. Many thanks to Abbie and the team at Powells!... Read more
Buyer
10th Sep 2021 (3 years ago)
D Yeomans
Lucy was energetic in chasing up and down the chain, and kept us up to date with our sales and purchase... Read more
Seller
6th Mar 2021 (3 years ago)
D OLIVER
We had a viewing last week with Lucy from Powell Estate agents and we were so impressed with her knowledge of the properties and the surrounding area. She was so helpful and accommodating. It was a lovely service. Well done... Read more
12th Feb 2021 (3 years ago)
H Biggs
I would like to thank everyone at Powells Estate Agents for the way in which my recent property sale was managed from initial marketing through the to the final sale.
Despite various issues with the sale, Abbie and her team demonstrated a level of professionalism very rare in business today and had the competence to handle not just the routine but the unexpected. Regular updates and discussions meant that I was kept aware of progress and had the assurance that the sale was always in safe hands.
Based on my experience I would have no hesitation in using Powells Estate Agents again.... Read more
Seller
12th Feb 2021 (3 years ago)
J Orledge
Excellent service from Powell’s in managing the sale of our mother’s house during the Covid pandemic. They were professional, great value, responsive to any queries and kept us in the loop throughout the process which went quickly and smoothly. Would be very happy to use them again and would recommend to friends.... Read more
Seller
21st Jan 2021 (3 years ago)
J Manders
I can only confirm the excellent support and assistance throughout the whole process of buying my new home. Thanks to all and especially Lucy.... Read more
Buyer
15th Jan 2021 (4 years ago)
J Spencer
We used Powells to sell three properties and buy one. Throughout the staff have been great at keeping us informed as well as chasing down progress so that we achieved what we needed in the best possible way. Will use them again and would recommend them to anyone. Ultimately you get what you pay and this was very true for us. Thank you.... Read more
Seller
13th Jan 2021 (4 years ago)
S Raynor
We wanted to post to other prospective purchasers of residential property that we would highly recommend Powells. It’s early on in the purchasing process for us but we have been so impressed by the service and efficiency from the beginning. Lucy showed us around a property and was knowledgeable about not just the property but also the surrounding area. She could answer all of our many questions. Abbie handled the negotiations promptly and empathetically and is showing already that she is super efficient. We are looking forward to our move to Monmouthshire and are so pleased to have Powells guiding us along our journey.... Read more
Buyer
11th Jan 2021 (4 years ago)
N Kel
We have interacted with 2 separate departments of Powells in recent months.
The Estate Agency is simply excellent. Powells were our vendor's agency and they made the long established Hampshire firm dealing with our sale look like amateurs. Abbie Young was nothing short of outstanding in her ability to know what was going on and to communicate appropriately.
The Planning and Development Department are similarly first rate. They provided us with some very sound advice in a very short timeframe.
We have no hesitation whatsoever in highly recommending Powells as a company.... Read more
Buyer
24th Dec 2020 (4 years ago)
G Morgan
During what is and will be one of the most difficult years to sell a property, Powells service they provided was second to none, right form day one at the valuation with Abbie and through all the viewings all the team are professional, motivated and will go that extra mile for you any way they can, Lucy especially right to the end was always on the end of the phone constantly chasing the chain and keeping us up to date with any progress making it happen! a local family run business who I would recommend over and over. Many thanks Lucy!
Gareth & Georgie... Read more
Seller
1st Dec 2020 (4 years ago)
J Lund-Lack
Powell's successfully transacted our sale through a very difficult time. EU referendum, election and Covid! We achieved the price we had hopped for and they went the extra mile to motivate our long chain. Well done Powell's... Read more
Seller
29th Nov 2020 (4 years ago)
L Jen
We recently sold our house with Powells and can not recommend them highly enough. Absolutely brilliant service, Lucy was fantastic and went above and beyond helping us to sell the house and made what is usually a stressful experience seem effortless. We would not hesitate to use them again in the future.... Read more
Seller
2nd Nov 2020 (4 years ago)
S Phillips
From the moment we viewed the property the service,response and professional approach was exceptional.Abbie Young was in regular contact and went the extra mile to see the sale through liaising with ourselves (the purchasers ) and the vendors.in a courteous professional manner.There were times when the process seemed to stall. but Abbie was able to cut through it to reach a successful conclusion.
Thank you and well done.... Read more
Buyer
4th Oct 2020 (4 years ago)
L Sawyer
Super professional service when selling our cottage. From start to finish smooth communication and always on hand when we had any queries. Would not hesitate to recommend!... Read more
Seller
11th Sep 2020 (4 years ago)
K Roy
We have used a number of estate agents in the area and Powell’s provide an unrivalled service. Whether a house sells quickly or slowly may often be determined by external factors but Powells marketed and sold our property in an unrivalled approach. Professional photography and videos, detailed monthly reporting on internet activity, comprehensive reports after each viewing, regularly changing web based data to increase interest etc. On top of that, the personnel involved were extremely professional combined with enthusiastic personalities that made them a joy to deal with. We are sure all of this contributed to a successful sale being made during one of the most difficult recent periods when lockdown was in place.... Read more
Seller
14th Aug 2020 (4 years ago)
R Attwood
Excellent service from start to finish by our Powells representative who did her best to make things go along as smoothly as possible at a particularly difficult time.... Read more
13th Aug 2020 (4 years ago)
A Bacon
I have had a number of dealings over the years with many different estate agents, all have been good. However, Powells were exceptional, always personable and highly professional.
I cannot recommend the team enough!... Read more
7th Jul 2020 (4 years ago)
G Williams
A real gem! I don't usually leave reviews BUT I had to write and tell you that we were so lucky to have chosen Powells to sell our farm. From the very first meeting, when we instructed them to act for us, right up to the final moving day, they exceeded our expectations with their friendly, professional and totally responsive manner throughout the whole process. Nothing was too much trouble. Selling your home is such a stressful period in your life, however they 'held our hands' and their reassurance ( when things seemed a bit fraught at times ), enabled us to reach our goal of moving on. David must be congratulated on assembling a truly fantastic team, and I unreservedly recommend them to anyone reading this review!... Read more
Seller
25th Jun 2020 (4 years ago)
S Beale
Further to reading the review below we felt the need to share our story. We decided to go with Powell's after having received lots of great feedback. We were on the market for a little less than 3 weeks. The purchaser was actually a viewing that we weren't going to take but were advised to by Powell's. Obviously, we're very happy that we did. I'm sure that all sales are different but our experience was exceptional. Professional but still personable. We wouldn't hesitate to use Powell's again in the future.... Read more
Seller
11th Jun 2020 (4 years ago)