This is the third time I have used Pridea to sell a property. Exactly the same experience every time. The property sells quickly with one robust sale that goes through to completion. Not my experience of using other estate agents in the area.... Read more
Seller
24th May 2024 (8 mo. ago)
M Murphy
Other than a very polite young man named Will Tapley, who is a credit to his role and is aIot better than the company he his working for, i have nothing but bad things to report unfortunately from pridea lettings. Moving into the property was simple enough, but a broken window on the property was never fixed despite many requests. Moving out of the property if you are not present for the inventory they will take a lot of money from your deposit. Cleaned the house, deep cleaned the appliances and still charged an extortionate amount for cleaning and repairs, which when pressed on they could not produce invoice reports to back up their claims. Strongly recommend you avoid this company.... Read more
Tenant
2nd Nov 2023 (1 year ago)
H Orford
We received outstanding customer service yesterday from Imogen Smith, and wanted to say thank you. She was friendly and knowledgable and nothing was too much trouble, as we begin our journey to relocate to the area from far afield. She will be one of the first people we call when we sell our house, and are certain that we can rely on her to make a stressful, long distance search for our dream house that bit easier in the future. Thank you Imogen - you are a customer service super star. Helen and Billy... Read more
Seller
10th Oct 2023 (1 year ago)
M Szeffer
Highly recommended... Read more
18th Jul 2023 (1 year ago)
S Khan
Very very bad experience
One of my cousin rented a home from these guys they increased his rent without telling him not 30 40 pounds but 25% which is very disgusting.i don't know why they are doing just like that
I'll give you a sensier advice Be careful before going there... Read more
Tenant
28th Apr 2023 (1 year ago)
K Dilawar
Very disappointed experience..
One of my cousin got house from them and contract with them for 6 months but they rises their rent every months with a huge amount amid looking that he is a student here its very shameful and disappointed for us with them.... Read more
Tenant
28th Apr 2023 (1 year ago)
K abdullah
i just want to say special thank you to(kamila)she has helped me to find a home for me and my family She has been very helpful and friendly all the way with the whole process ,i would highly recommend it to every one,,,,thank to laura and all PRIDEA IS STAFF... Read more
4th Aug 2022 (2 years ago)
G brough
Pridea have made our experience of being landlords in Lincoln much easier than expected. Their professionalism and availability make things go smoothly and they seem to solve issues quickly and without fuss. They are all individually nice people to talk to too so I can see how they keep clients. Recommended. Ask for Clair.... Read more
8th Jul 2022 (2 years ago)
M Potts
Amazing estate agents, cannot fault them on anything at all. Imogen especially has been very helpful and just a credit to the team :-)... Read more
21st Apr 2022 (2 years ago)
M Swiderski
I would like to thank you for full professional and a very nice and sympathetic atmosphere in dealing with matters for Kamila Kunkiel ,I really thank you once again for professional and quick settlement of matters when it comes to repairs in my flat... Read more
Tenant
21st Dec 2021 (3 years ago)
C Brittain
Imogen and the team are pure legends.
Before moving the Lincoln, I obviously jumped on google to see the crack with properties and the most prevalent business seemed to be properties on the market. Not going to make this review about them, but they absolutely sucked in every single way possible and made the service Pridea delivered stand out all the more.
I needed a larger desk for work, which they provided. Had some issues with the washing machines - someone come out the same/following day to fix it.
Overall very pleasant to deal with and super professional all round.... Read more
Tenant
9th Jun 2021 (3 years ago)
A shaw
Pridea LTD Lincoln Agents - Great Service, Very Professional, Very Polite Team , Always On Time Mr Ryan Is Very Professional and Nice Gentleman.
I Recommend Pridea LTD Agents Lincoln 1000000%
Thank you very much ????... Read more
6th May 2021 (3 years ago)
An excellent experience using Pridea. The house sold quickly.... Read more
Seller
27th Apr 2021 (3 years ago)
P Katsimigos
Very professional and always willing to help.
Regan Musson, thank you for your help. The sale of our flat wouldn't have gone through if it wasn't for all your hard work.... Read more
Seller
17th Mar 2021 (3 years ago)
F Pop
Friendly people that can provide any help for anyone... Read more
1st Jan 2021 (4 years ago)
R Mills
While working with Pridea its has been Imogen that I have been working with she is always friendly happy help even when I have called out of hours. (thank you) Imogen is professional in her approach and comes across with strong morals and a warm heart and will not hesitate to get strait back to you. Again Thank you.... Read more
6th Nov 2020 (4 years ago)
B Glover
Lived with Pridea for a year and had an excellent experience with the team. Bradley in particular was really helpful and kept us up to date with anything going on at our property. Would definitely recommend.... Read more
Tenant
5th Nov 2020 (4 years ago)
K Davies
Have had a great experience with Pridea to date.
On the sales side, Ryan and Regan have been fantastic, keeping me in the loop and pushed hard to get it over the line.
On the rental side, having multiple properties and rooms to let, the team have gone above and beyond to get everything let as soon as possible with reliable tenants. In particular, Kamila, Imogen, Bradley are great assets to the team.... Read more
5th Nov 2020 (4 years ago)
M Cekala
I would like to say thank you to Kamila for her professional work and the support she is giving each time. I would highly recommend the company for looking after the tenants and responding quick with any issues we have. Great job!!... Read more
Landlord
4th Nov 2020 (4 years ago)
R Barnes
I am a Landlord with several properties in Lincoln. Pridea Sales and Lettings have been my managing agents for several years and I am extremely happy with the service they provide.
Special mention must go to Kamila, Imogen and Rachael for their professional expertise and tireless endeavours looking after my properties and recently finding ten new tenants during such difficult times. I really could not be more delighted knowing that the management of my portfolio is in such competent hands. I salute you all !... Read more
Landlord
4th Nov 2020 (4 years ago)
L Waylett
Recently sold my property through Pridea Lincoln. Many complications along the way that were created by the legal teams and Covid. Pridea were excellent and Reagan in particular at working through these and keeping me up to date with progress. Service above and beyond, would be happy to recommend.... Read more
Seller
1st Sep 2020 (4 years ago)
M Sorodoc
Rubbish!! Do not use this agency!!
The just use reasons to not gave the deposit (cleaning for a flat £300????) The flat was very very dirty when I rent it!!!!And I left clean!!!Why did you gave me just £400 from £700 deposit? .And u cannot provide the recipe for the "CLEANING "??£300???
Rubbish
Rubbish
I still hope that u gave me the money back
If not, I will report your business!!!... Read more
Tenant
25th Jun 2020 (4 years ago)
L Forshaw
Professional, Deliberate and timely throughout all of the management and selling of my property. Ryan in sales is very knowledgeable and proactive with moving forward with a buy or sale. They've shown empathy and offered a fair price in most situations. Highly recommend.... Read more
Seller
6th May 2020 (4 years ago)
V Williamson
Great service, Neil James Arnold was extremely attentive and friendly, the support from the whole team was fantastic. We were always consulted and assisted throughout the process. Even better they offer GREAT value for money in the process. We highly recommend you using Pridea. I will use them for future house sales.... Read more
Seller
14th Oct 2019 (5 years ago)
M Palmer
Awesome service! Regan sold my property in 5 days! It had been on market a over a year. He took over the marketing and sales on monday and sold it by friday. Excellent result. Highly recommend him.... Read more
Seller
11th Oct 2019 (5 years ago)
Brad
The most inept and disreputable Lettings Agency I have ever dealt with. The bed at the property broke within the first few days when I moved into the room on the 21st of February and they got around to finally repairing it on the last week of the tenancy in AUGUST on the 20th. Despite still living in the property, they intruded numerous times without giving me any notice. I was even ejected from my bed early in the morning after just finishing college so they could do another viewing with again, no notice. When I brought this up, they raised their voices and said "We'll have to have you out, NOW! We've got a viewing." and refused to leave until I left. I had to stay in the kitchen for half an hour while they completed their viewing.
Even now. It has Just over 4 weeks after I've left the property I still have not received my £200 pound deposit. I ring them multiple times a week and they always tell me they'll get back to me or that the deposit will come within a few working days. They've even added that they might subtract funds from my deposit for cleaning costs, despite that room being spotless when I left. I've never known such a crooked and outright corrupt institution. Please be careful when making any dealings with them because they have not been trustworthy with me whatsoever.... Read more
Tenant
16th Sep 2019 (5 years ago)
M Hands
Fantastic service from racheal brigham at the gainsborough office, kept me up todate with what was going on very effectively. Very respectful and i would 100% recommend racheal to anyone looking for a property in gainsborough via pridea. Thank you for al your help ????????... Read more
6th Sep 2019 (5 years ago)
P Grange
Fantastic!!!!!! Thanks to all the team at Pridea great Service professional and friendly staff who are always at the end of the phone when you need them, the best in Lincoln..... Read more
26th Jul 2019 (5 years ago)
N Dexter
Finally an honest estate agent! Recently sold my house with Pridea which only took two weeks and they got me full asking price. Always kept informed and up to date and Neil Arnold (the manager) took the time to really understand my rather complex personal situation. I work in mortgages and have had alot of contact with most estate agencies in Lincoln and for me Pridea is 100% number one. Would high recommend.... Read more
Seller
14th Jul 2019 (5 years ago)
K Booth
An excellent service nothing is too much trouble. I find the staff very helpful.Neil Arnold is the ultimate professional and always will to assist and provide advice. I have found payments prompt and always value his advice.I will continue to use their services well into the future... Read more
Landlord
4th Jul 2019 (5 years ago)
C Rotaru
Great help with our search, great customer service! Thank you, Eduard. We will be back!... Read more
21st Jun 2019 (5 years ago)
J Azam
Very Professional and accommodating service. Friendly staff and helpful to newcomers to the city.... Read more
20th Jun 2019 (5 years ago)
C Oprea
Good communication, very fast service and response. Alexandru-Marin helped me with everything I needed!... Read more
7th Jun 2019 (5 years ago)
I Berezka
Paulina is a very communicative, helpful reliable agent. Never had any issue when deal with her! Spot on!... Read more
6th Jun 2019 (5 years ago)
M Hyzy
If you looking for a high quality service, you are in a good hands. Strongly recommended! Especially agent Mrs. Paulina Pilawa, thanks to her everything went quickly and smoothly as planned.
Well done!... Read more
5th Jun 2019 (5 years ago)
N Jones
Having just recently moved in to our new cottage house we were amazed with the speed and ease the process was from the agencies side with regards to pretty much anything we had a query with. Our agent Marin is amazing and helped us get our dream home that we couldn’t be more grateful for.... Read more
Buyer
28th May 2019 (5 years ago)
L kayy
Recently began renting a property with Pridea in Lincoln. The application process was handled extremelly well and we managed to move in quickly. Any issues or queries have always been dealt with immediately by Marin - couldn’t recommend them more they offer a fantastic service.... Read more
Tenant
28th May 2019 (5 years ago)
U Adrian
Quality service fast and reliable Marin it's the top man and always helps... Read more
27th May 2019 (5 years ago)
M Vladusan
Best agency and Marin he is great agent... Read more
27th May 2019 (5 years ago)
D heverin
Very friendly/knowledgeable staff who couldn’t do enough for you, I had dealings with Neil when I moved into my rental and not got a bad word to say made my move so much easier.... Read more
Tenant
6th Mar 2019 (5 years ago)
H Smith
I have recently purchased a new home from Pridea (Lincoln) and the service has been absolutely fantastic from start to finish. I have been updated each step of the way and any queries I had were answered promptly. I can’t thank the team enough and would absolutely recommend to anybody buying/selling/letting as they truly do go above and beyond! I was apprehensive buying a brand new house at first but I am so so glad I did. I would not hesitate to use them again! Thanks Pridea!... Read more
Buyer
29th Jan 2019 (5 years ago)
C Al-Najjar
Good experience gone bad! When we first moved in we had a lovely lady called Joanne organise and help us out with our move. She was very lovely and made sure we knew exactly what to do. However it has been a year since, Joanne no longer works there and the agency is going downhill. When we first moved we had a price quoted for two cats. Now the agency has changed their mind, saying it's not allowed. We only decided to rent the place as it allowed cats. Now we have to move after just getting settled. Not to mention the rent being raised with no significant improvement to the building or flat. This experience has been a joke. Don't lie to your prospective tenants trying to get them to rent.
EDIT: Also worth mentioning the flat below ours was allowed a cat and a dog. You can't let some tenants have pets if others aren't allowed. Nice double standards. The bottom flat isn't even that much bigger than ours, and the reason they gave us was that our flat was too small. That is also not up to their jurisdiction to decide, it is ours.
FURTHER EDIT: It's now been a few months since I posted this review. The agency's one redeeming feature is the electrician/technician, Matt. He's always been incredibly helpful, giving us his number to call him if we ever needed his help. Flat inspections are minimal also, they don't disturb you much.
RESPONSE TO PRIDEA: One of the biggest reasons I (though it was we at the time) chose this flat was for the simple fact that we were allowed pets in it, which is why I downed the review by so many stars. Yes, there's some good, but there's also a lot of bad with your company. I don't even know how you came to the conclusion of "mold and mildew" as that was something I have never complained about ever, save for the fact that the sealant you've used for the bathroom clearly isn't waterproof as it has become moldy and I now have to replace it myself. The fact you've called me 'Uctie' (which also isn't my real name) can only make me think you've mistaken me for another tenant. Regardless, my review still stands, and I'm not upping the amount of stars given.
Now I'm out of the property, I can also edit this to include:
They tried to charge pretty much my entire deposit (over £350) for redecorating, and provided no evidence of what was beyond reasonable wear and tear. Stick with these guys if you want to get charged for what is pretty much dust and faded carpets.... Read more
Tenant
27th Nov 2018 (6 years ago)
T Aherne
Excellent service from Jo swan at the Gainsborough branch! Highly reccommended!... Read more
30th Oct 2018 (6 years ago)
D Dandilly
Great service from Jo Swan. Can't thank her enough!... Read more
30th Oct 2018 (6 years ago)
D Murt
Superb personal service. Use these guys... Read more
5th Oct 2018 (6 years ago)
R Jordan
Great service from Jo in Gainsborough office. Made our move very easy and quick. Glad I went through Predia... Read more
8th Aug 2018 (6 years ago)
O Shafiq
Pridea took over from the previous agency I was renting from about midway through my tenancy. I never had any problems with pridea and they were always on hand to sort anything out via email, phone call or even if you dropped in to premises. They always made sure to communicate with me with regards to if anything was happening or If anyone needed access to the property.... Read more
Tenant
3rd Jul 2018 (6 years ago)
S Norton
I've recently moved into a property managed by pridea I'm really happy with the service and my letting agent no swan has gone above and beyond to make me feel settled. Thank you... Read more
Tenant
3rd May 2018 (6 years ago)
S Jacklin
Pridea are really professional and friendly people : and more importantly they work fast ; highly recommend them... Read more
2nd May 2018 (6 years ago)
I B
Intial reaction: Great communication with TAMARA and lovely response. Very helpful, friendly and made my move as smooth as possible. An absolute delight to talk to and got my initial requests fullfilled instantaneously.
Second review will be near the end of my tenancy....!!!
Followup: 18/04: just the way I expected the EXIT would be like. No issues and smooth transaction lhysically and financially. I did not have to chase anything. Thanks Pridea for the time and effort put in providing the residence and helping me out these past months.... Read more
Tenant
18th Apr 2018 (6 years ago)
S Wagland
Very helpful when my circumstances were uncertain... Read more
16th Apr 2018 (6 years ago)
R Watt
I emailed via sparerooms yesterday and first thing this morning I received an email from their office on the Lincoln high street. They told me about a number of properties, across all different price points. The gentleman I spoke with was the company manager, Neil Arnold and he also gave advice on the next stages of getting on the property ladder. Something he didn't have to do but helped me considerably.
That's the type of service that I feel goes above and beyond the norm.
Highly recommend.
PS I am moving into the room this week which is a big relief.... Read more
Tenant
11th Mar 2018 (6 years ago)
It has been an absolute pleasure dealing with Pridea. Navigating two complex moves across the country can be very stressful when you have to deal with difficult estate agents. I Can honestly say I have felt like the customer at every step. From flexibility, professionalism and customer service they have been great! Particularly Neil Arnold who’s market knowledge, advice and patience really stand out! If you want white glove service by a team that have your investment at heart then this is the team for you.... Read more
23rd Feb 2018 (6 years ago)
J Nash
Shocking is the only word I can say
Lied to ,
Attempted to manipulate money and figuers to say I owed more than I did ,
Called me out of the blue one month In to a new tenancy claimed I had to pay 500 for rent I advance had to have a solicitor go over it to explain an prove they was mugging me off ,
When we moved in no windows were secure cooker hardly works main doors barley secure bathroom electrics were dangerous
Spent 3 months arguing about how I was going to pay money I had a solicitor say I didn't owe
Claimed we was 3 months behind with rent when we wasn't paid every month by bank transfer easyly provable we was one month in arrears being paid off in installments again seperate by bank transfer
Tried saying they would section 8 or section 21 us and if they didn't have a reason they would make one up to force us out untill I explained to my solicitor that what I was told and was in standby to prove opposite to any application made
Harrassment wanted to enter inspect and I timidate us for first 3 months every week untill I ended up meeting and explained to landlord they was out of order since I was out at work on 60 hour weeks average at the time the. Posted letters saying they were going to force entry because I wasn't in an out at work .5 months later after a pregnant woman spent all day in Lincoln hospital Jo swan harrisng her at 9 pm at night .with made up bulshit and had every 3 weeks a court balif at the door for the polish that were old tenants and won't stop .with 2 5 yr olds In House and women having a complicated pregnancy
Great company ......... Read more
Tenant
13th Oct 2017 (7 years ago)
D Harker
5 star ???? pridea sales and lettings-Gainsborough
Jo and Alex where do I start they are both a credit to your team, nothing is ever to much trouble they are both extremely experienced and helpful. They can’t do enough for you, and always go out of their way for you. They are a great team ???? .
We will deffinately be using them again.
Thankyou... Read more
9th Oct 2017 (7 years ago)
L Jackson
Very very helpful and super friendly at the Gainsborough branch. Couldn't recommend them more :)... Read more
24th Jul 2017 (7 years ago)
I Strahilova
STRONGLY RECOMMEND ! Nearly 2 months ago we received a Notice that we have to leave the house because the landlord is selling it. Thanks to Neil from Lincoln branch we get in touch with Steven Tague - Mortgage Adviser and now we a happy owners of the house!!! Very correct agency!!! Positive and helpful staff!!! THANK YOU ALL for your time ,support and understanding!!!
HAPPY AND GRATEFUL COSTUMER... Read more
Buyer
22nd Jun 2017 (7 years ago)
K Gatland
Jo Swan from the Gainsborough branch is brilliant and we cannot thank her enough for her help over the last 2 years! Always willing to help & Nothing is ever too much. Jo is such a friendly, approachable person who is very down to earth & someone we can trust. Nothing but good words to say about her from everybody I know! Jo is fantastic at her job & the company is very lucky to have her as part of their team!... Read more
21st Jun 2017 (7 years ago)
A Davis
I found the (Pridea estate agents in Gainsborough) lying, cheating and keeping me suspended in mid air over an house I'm trying to rent, when clearly from the start as soon as Andrew saw me he didn't like the look of me for some apparent reason!
'Thank you Andrew for nothing!' I advise no one to trust these agents never met no one like these before!... Read more
Tenant
21st Jun 2017 (7 years ago)
C brighton
Can recommend jo swan ! Always goes the extra mile ! Would take my business to where ever she was ! She is such an asset to the company she works for ! Thank you jo for everything you have done... Read more
13th Jun 2017 (7 years ago)
G Cook
Jo swan absolutely fantastic .. couldn't of had a better service .. would definitely recommend xx... Read more
13th Jun 2017 (7 years ago)
M Wright
Absolutely lovely staff! Couldn't do anything more for us, but particularly a lady called jo in there was terrific! She went the extra mile with us as we were first time buyers my girlfriend and I had a smooth transaction into our first house! Many thanks !!!!!... Read more
Buyer
13th Jun 2017 (7 years ago)
R Dunk
Jo swan is the greatest estate agent , I have ever had . She is soo helpful and kind and always puts others before herself ... I have moved to 2 different homes now with her and I have never had a problem at all. Any problems you do have she sorts straight away . I would highly recommend her !!... Read more
Tenant
13th Jun 2017 (7 years ago)
E Cooper
I have a Agent in Gainsborough her name is Jo Swann . She is an asset to the company , she goes above and beyond to help . Jo found me the right tenants for my property. Jo is always at the end of her phone at all hours to sort out any problems. She is very friendly and I can trust her to do her job and have no worries in her with my property.... Read more
Landlord
13th Jun 2017 (7 years ago)
E Jackson
Jo Swan . Wonderful lady .. very helpful nothing is to much , she'll always go that extra mile to ensure everything is as it should be . Best estate agent I've met ????... Read more
13th Jun 2017 (7 years ago)
D Rainsforth
Jo swan from the Gainsborough branch is a fantastic communicator and listener - she made the whole process less stressful and always let me know where I stood. She is a proactive individual and was always communicating with me, potiental buyers and chasing new leads. Jo is client motivated - her clients are always her main priority. I always felt supported and in good hands with Jo. She works in a timely manner and I could not recommend her enough. Thank you Jo... Read more
Seller
13th Jun 2017 (7 years ago)
S jordan
Jo swan I love you. You are one in a million you are the best at what you do and I thank you from the bottom of my heart for everything you have done not just for us but for everyone your a diamond xx... Read more
13th Jun 2017 (7 years ago)
E Brighton
I can throughly recommend pridea ! The real asset to this company is jo swan who works at the gainsborough branch she goes up and beyond of any other service I have ever had ! She has sold properties for me and I have also let a property through jo managing this for me. Her professional attitude would always see that she had my business.... Read more
Seller
13th Jun 2017 (7 years ago)
A screaton
Great service with with fair prices... Read more
10th Sep 2016 (8 years ago)
M Sobol
Professional. Letting service... Read more
Landlord
29th Jun 2016 (8 years ago)