Anonymous Homeseller
Lovely helpful snd knowledgable staff. Gave good feedback after viewings.... Read more
Seller
24th Jul 2024 (8 mo. ago)
J Brown
Great communication from start to finish. Special mention to Lisa and Megan, very professional and friendly.... Read more
28th Jun 2024 (9 mo. ago)
P Hatton
I TOTALLY recommend this agent, especially Megan & Lee. We were selling my elderly parents house, and they dealt with the process with compassion and dedication. The photos / drone images were outstanding and the advert was incredible. Within two weeks we had two offers! Definitely an agent to be recommended!... Read more
Seller
6th Apr 2024 (1 year ago)
P Molloy
I would happily recommend Regan and Hallworth. The amount of problems that occurred during the sale of my late father's house,from our side and the buyers side, was unreal. As a result this sale took some time to complete. Megan kept me up to date with proceedings and was always available by phone or txt if I had any questions. We were recommended Woodward Solicitors which then became kjd law. Nora, our solicitor, was always at the end of the phone if needed. Price for both was reasonable.... Read more
Seller
19th Mar 2024 (1 year ago)
Glad to know this was a fixed priced service so we’re aware of the costs up front. Regan and Hallworth have handled all the viewings and have kept us up to date by email, text and phone at all stages.... Read more
Seller
14th Sep 2023 (1 year ago)
Fantastic service. Quick, efficient, excellent communication and sold our property in 2 weeks. Would highly recommend.... Read more
Seller
2nd Sep 2023 (1 year ago)
N Holmes
Fantastic service! Highly recommend. Always quick to help and support throughout process from listing our property to completion. We had issues with the bottom of the chain and all staff were so helpful to support us and getting these issues resolved.... Read more
Seller
16th Aug 2023 (1 year ago)
M Muzquiz
Brilliant service used for both sale and purchase. Paula went above and beyond... Read more
Seller
3rd Jul 2023 (1 year ago)
A Watkin
My property had been on the market with another estate agent for a while and I had been let down terribly by them. I then came here and Paula was my point of contact. This lady is an angel sent from heaven, she went above and beyond, I really don’t know what I would have done without her and her amazing team. I’ve now moved and I’m happy but it was all down to Paula and her team. Nothing was too much trouble and she keeps you in the loop the whole way, she takes all the worry onto her shoulders, which is always a massive help. Thanks Paula x... Read more
Seller
24th Feb 2023 (2 years ago)
H Willetts
Absolute joke of an estate agents no communication whatsoever took an offer on the house when the buyer didn't even have a mortgage, never even communicated when we had a date to move out better off using yopa brilliant service off them... Read more
Seller
16th Feb 2023 (2 years ago)
J Stock
I wanted to view a property (76 Fairman Drive), they would not do it unless I gave my postcode, oh well, no sale for them. Great business model.... Read more
6th Jan 2023 (2 years ago)
Absolutely disgraceful! Had our offer accepted on a property for them not to take the for sale sign down or change to sold stc/ sold. Spent £1000’s on fees, our mortgage application, storage for furniture, rennovations and even went with these to sell our current house only to be informed that the house we had our offer accepted for had been sold behind our backs! We listed our house 3 weeks ago and had no for sale sign put up after calling them for days on end! Will not be selling our house with these or ever doing business with these again! Sneaky and horrible!... Read more
Buyer
22nd Aug 2022 (2 years ago)
J Valerie
Had an excellent experience with Regan and Hallworth, especially their Lettings Team. They were very helpful and gave some great advice.... Read more
Landlord
18th Aug 2022 (2 years ago)
From start to finish we where Very happy with Regan and Haworth
Especially Lisa Stevens who dealt with us all the way ,always updating us and friendly,the photos they provide are excellent and definitely help sell the property,thank you to all the Team at Regan .....we would recommend ..... Read more
Seller
5th Aug 2022 (2 years ago)
E Sen
If you’re looking for a rental - ignore their beautiful website adverts and their description where they praise themselves having expertise and good service…
They don’t even bother to reply or answer the phone, it’s been a week now and even if it’s the case of not having any more viewing spaces, at least have some respect and reply to people instead of keeping them waiting!
Never using this company’s service and would advise others to be careful and not waste your time.... Read more
Tenant
4th May 2022 (2 years ago)
Karon
We found Lee to be very professional in what he does best.
Fantastic 10/10 for customer service.... Read more
4th Dec 2021 (3 years ago)
Put in a offer on property price agreed £260,000 but the owner builders kept putting the price up and up even though we thought they were selling to us the house is now going back on the market at a higher price of offers over £280,000 how can this be allowed Regan’s have done nothing to support us purchase the property just let us we waste time and money in solicitors fees so the owners of this house can try to make even more money it isn’t worth what there asking for a 3 bed semi market at high spec but clearly isn’t that... Read more
Buyer
17th Oct 2021 (3 years ago)
S Wharton
Very polite and efficient staff... Read more
6th Jul 2021 (3 years ago)
Excellent office staff , issues with the valuer. However Regan and Hallworth sorted the problem.... Read more
Seller
16th Nov 2020 (4 years ago)
Pleasant staff but have to chase for updates and viewings feedback.... Read more
Seller
13th Oct 2020 (4 years ago)
R Fairhurst
I'm giving 3 stars because the marketing of the house was very successful, the photos were excellent and the initial management of the sale was very good. As soon as we accepted an offer however, all communication stopped. I have not had an outbound call from them in 11 weeks. I have phoned them, maybe 3 times maximum, to ask if they could push for dates from my purchaser, or get information from my seller, who is also using them, and none of my phone calls have been returned. The lady I spoke to said "you have Mr Xs number don't you?" when I asked for some information. I explained that this was the point of using an estate agent. I have never experienced such bad attitude and lack of service in buying or selling a house. I gave them another chance after experiencing poor service in 2003, well more fool me. Never again... Read more
Seller
6th Sep 2020 (4 years ago)
A Bd
I booked a viewing on Friday had to call on Monday as never received a confirmation email. They confirmed it at 9:30 am , made my way 45 minutes before they send me a cancellation and offered rooms with shared bathroom while told the agent that was looking for an en-suite one . No apology for their disgusting service . Do not rent with them they don’t sound reliable at all . Avoid!... Read more
Tenant
24th Aug 2020 (4 years ago)
I have found Regan & Hallworth to be a very organised company to deal with. Immediate response to my request for a valuation, the young man arrived fully aware of the area and other properties recently sold and was full of ideas to help sell mine. The office staff were equally organised and kept me fully informed of viewers comments and offers made. Very satisfied with the service.... Read more
Seller
24th Aug 2020 (4 years ago)
Very easy to deal with, provided an accurate valuation and were always available when needed, despite Covid-19!... Read more
Seller
10th Aug 2020 (4 years ago)
J gillis
Terrible agents, zero capacity. Anyone else can do a better job! Do not waste your time with these unprofessional clowns. This independent outfit who claim to have been trading for 25 years have the worst reviews on the net and i can see why. AVOID AT ALL COSTS... Read more
7th Jul 2020 (4 years ago)
J Hough
Thank you to Lesley from Regan & Hallworth in assisting me with the purchase of a house. She went above and beyond what was necessary in order for me to secure the purchase, especially as all this was during lockdown.... Read more
Buyer
7th Jun 2020 (4 years ago)
D K
I completely recommend Regan and Hallworth Estate Agents to anyone wanting to buy or sell property.
The service is exceptional and very professional.
The staff are so friendly and they continually keep you involved with the process at every every step of the way.... Read more
26th Jan 2020 (5 years ago)
H Grove
Sold within 2 days. Valuation spot on with other agents. Excellent customer service. Nothing too much trouble. Also bought through them. Again always willing to help... Read more
Seller
4th Jan 2020 (5 years ago)
S Edgerton
Regan & Hallworth are far and away the best estate agent in Wigan.... Read more
16th May 2019 (5 years ago)
N Smeltzer

House sold within a week (actually after the first weekend of viewings), so in that respect they did their job (hence 3 stars not 1), but there were still some issues.
Firstly, it was clearly undervalued to sell so quickly. But we agreed with their valuation. We could have held out. The fact that we got 2 competing full price offers after the first weekend of viewings tells me that they undervalued it.
Secondly, they did shared viewings. They took groups of people round together. Even on someones first viewing, that family were acompanied by someone having their second viewing. That would put be right off if I was the person viewing it for the first time. That might be normal practice, but they didn't tell us this would happen.
Finally, they shared personal information of ours with our sellers estate agent without our permission. We were contacted by the sellers estate agent confirming various details and when we asked where they had got the information from, they said "your estate agent told us". That was a data protection breach. They apologised and said "oh, we assumed it would be ok", but they should have asked.
Would I use them again? No. But maybe other estate agents would have done the same things.... Read more
Seller
16th May 2019 (5 years ago)
K Oakes
Just in the process of buying our first home Gemma has been brilliant always been in contact with us keeping us up to date step by step... Read more
Buyer
11th Jan 2017 (8 years ago)
Sue
I bought via this agent (not sold) and they were so helpful. Paula and Eileen especially. Nothing was too much trouble and their communication was excellent. I would definitely recommend them.... Read more
Buyer
6th Nov 2016 (8 years ago)
_ Remote
Rang up to request a viewing in , took my details and said they would get back to me. That was 3 days ago and nothing
Would be very worried if I was selling with them.... Read more
14th Nov 2015 (9 years ago)