Kiran

We’ve been through numerous house-buying processes over the past few years, dealing with four different estate agents—none of whom met our expectations. Then we came across Rennie & Company, and we couldn’t fault a single thing. The experience was everything we could have hoped for and more.
Stephen was transparent, kept us updated every step of the way, and always made things work in our favor. His responsiveness was incredible—he replied quickly no matter the time of day. Over the three months, we left everything in his hands, and for the first time, we achieved the outcome we wanted.
The team was so friendly and accommodating, making this a house-buying experience we’ll always be grateful for. They’ve truly set the bar high, and we wouldn’t hesitate to recommend them. Thanks to Rennie & Company, we’re now in the home we’ve always wanted, and we couldn’t be happier!
Thank you so much to Brian too who showed us the house initially and was so kind and a pleasure to work with.... Read more
Buyer
25th Jan 2025 (20 days ago)
L Ademi
I have been a tenant at Rennie&Co for more than 6 years they have always been very kind to me especially Stephen also Betsy was so kind when I called them ,I absolutely recommend them it was my pleasure to be their tenant for so many years thank you... Read more
Tenant
28th May 2024 (8 mo. ago)
J Gordon
I recently purchased my first house and i could not recommend Rennie and co enough! Everyone i spoke to at the office was so helpful and assisted all my needs. Thank you again!!... Read more
Buyer
28th Nov 2023 (1 year ago)
T Abidoye
????????????... Read more
18th May 2023 (1 year ago)
A Hall
Had a fantastic experience renting from Rennie and Co. Stephen was more than helpful throughout the whole tenancy, very responsive and friendly. I would reccomend renting from a Rennie and Co as the experience was seamless.
Any problems or questions Stephen was more than willing to help!
Thank you for a wonderful experience... Read more
Tenant
29th Jul 2021 (3 years ago)
S Sanderson
I have just purchased a property through this company and have to say that i've no idea why people gravitate to the large corporates who offer lots of glossy posters but no experience or customer service, when companies like these literally nurse maid you through the process. Stephen Kirsch has been nothing but a godsend throughout the entire purchase and has kept me and my wife sane, explaining every step of the way in plain English with the words of someone who has bought and sold properties of his own rather than the young people playing property monopoly working in the agencies.
Thank you so much Stephen from the bottom of mine and Suzy's hearts.... Read more
Buyer
29th Jul 2021 (3 years ago)
A C
Cannot recommend enough! Stephen has made the entire experience of buying my house a dream. Always responsive and friendly, extremely professional and a really top quality experience from start to finish. Thanks so much for everything you've done for me.... Read more
Buyer
16th Jun 2021 (3 years ago)
F Nazir
Considerate and prompt... Read more
20th Mar 2021 (3 years ago)
JB
My posted review in 2015; Rented over the past few years with various letting agents who have all been great. Rennie & Co are awful.
—
I’ve noticed Rennie & Co have asked for an update as of Jan 2021.
Here is my update;
I rented a property with Rennie & Co in 2015, you are rude, unprofessional and you lie.
I was not a problem tenant, I’ve rented numerous properties in different locations and not once had any issues.
I am glad Google Reviews exist in the hope that it does warn a potential renter or landlord to avoid your business and to look elsewhere.
I won’t be emailing you to discuss my review because there isn’t anything to discuss. I don’t need to provide my details to own my comments. Take the feedback on hand and change your attitude, maybe then you will stop getting bad feedback.... Read more
Tenant
18th Feb 2021 (3 years ago)
P Tanna
Words can't describe how amazing my family's experience was with Rennie and Co. Stephen was great, professional, and helped us right till the end to find the perfect place! Amazing service overall and would definitely recommend to other people.... Read more
12th Feb 2021 (4 years ago)
H Bailey
Staff are always very helpful and efficient and I have had many great interactions with them. This has been my first experience renting and they have made everything very easy and enjoyable. Love my new flat and would highly recommend this estate agency for first time tenants like myself! Thank you Rennie and Co.... Read more
Tenant
11th Sep 2020 (4 years ago)
R Gupta
Stephen has been very helpful and I would definitely go back to "Rennie & Co" for any future property needs and recommend to everyone.
Recently, he helped me a lot over the phone as he was not around in Watford.
I must say that he is truly professional with his work and always ready to understand people's concerns!!!... Read more
9th Sep 2020 (4 years ago)
S Dowling
Our whole process was amazing from start to finish. Stephen was very professional and always gave us the best service. We would definitely go back to Rennie & Co for any future property needs.... Read more
31st Jul 2020 (4 years ago)
V Longwe
Dont pick calls at all... Read more
17th Mar 2020 (4 years ago)
S Simbler
Great company, professional staff... Read more
5th Jan 2020 (5 years ago)
I Cotoarba
????... Read more
6th Dec 2019 (5 years ago)
S Agarwal
I rented a property through this agency for four years.
I must say that my overall experience through the term was ordinary, nothing great but nothing abnormal as well until it came to end of tenancy and release of deposit.
The guys are absolutely pathetic, careless and irresponsive. It's been 6 weeks since I have been chasing them. They are avoiding to even confirm my TDS number so I can formally raise a complaint.
Wish there was enough space here so I could have attached the excerpts of the communication to evidence my point.
Avoid if you can.... Read more
Tenant
29th Nov 2019 (5 years ago)
A Culiuc
I was robbed at knifepoint in one of their houses. I decided to move out,they said if they will find new tenants they will give me my money back. New tenants moved in,I never saw any money...... Read more
Tenant
28th Nov 2019 (5 years ago)
Z khan
good agents... Read more
10th Aug 2019 (5 years ago)
G Abbott
They do not answer their phone, don't have a website and clearly did not want my business! went elsewhere . Avoid!... Read more
23rd Nov 2018 (6 years ago)
S Kadiri
We came across Rennie & Co when buying our property as our Vendor was selling his property through them. Unfortunately, our estate agents were a complete shambles and could never get a straightforward answer. It came towards the end of the selling & buying process, when our estate agents refused to contact us regarding a few questions we needed answering. This resulted in delaying the moving process and holding up the chain. Stephen and his amazing team stepped in and intervened, as our estate agents were making our lives a misery and prolonging things. We wish we had come across Rennie & Co from the moment we started thinking about moving as they are extremely helpful and make sure you are kept in the loop. Thank you so much again Stephen and the team.... Read more
Buyer
16th Apr 2018 (6 years ago)
I Mallon
Fast, efficient and friendly. Dealt with my business quickly and got the result required.... Read more
22nd May 2017 (7 years ago)
S kaye
Superb experiience with them. totally professional throughout.... Read more
28th Apr 2017 (7 years ago)
S brown
I am the landlord of the property that Tomaz and his friend lived in and I can categorically say that in some cases, including this one, the tenants expectations are completely unrealistic and far too high.
Rennie and Company let our over 100 of my company's properties and I can assure any would be landlord that they are the most complete and professional outfit we have ever dealt with.
These tenants had every and any problem dealt with within hours but the requests became more and more unreasonable culminating in a complaint about the colour of the house opposite and their view!
No pleasing some people but well done Rennies.... Read more
Landlord
23rd Mar 2017 (7 years ago)
T Szczur
It we could only give -5 stars.....
It came across as a very friendly agency at the beginning, but as soon as some issues with the flat came up everything changed. We could notice that they were extremely unhelpful and the staff seemed to do not communicate with each other. Very poor customer service and unprofessional way of dealing with tenants.
AVOID!!!!!!!!!!!!!!!!!!!!!!... Read more
Tenant
15th Mar 2017 (7 years ago)
M Beecham
Great, Helped me find a house quickly and sorted all problems inside the flat quickly. I would Recommend... Read more
Tenant
1st Mar 2017 (7 years ago)
S Guest
Best agent in watford, James White let my flat for me within a week and inspects once every 4 months and updates me every time, could not recommend them enough!!!... Read more
Landlord
9th Nov 2016 (8 years ago)
J Pranks
i have recently sold my property through Rennie and Company and also rented a home once my property had completed and have to say that the service I received from both selling and as a new tenant was absolutely excellent.
The staff made me feel I was their only client/customer throughout both processes and as such, I couldn't recommend this company high enough.
reading the comment below, it really irritates me when for some reason, usually through their own fault, a tenant doesn't get their own way and vindictively types out a disgusting comment out of spite.
Should you be selling, renting, buying or want to rent a place, I have no hesitation in recommending them.... Read more
Seller
2nd Oct 2015 (9 years ago)
J Perry
Excellent advice and friendly service given from the whole team. Fantastic to deal with a company which make you feel like part of a family and not just a another sale. Highly recommend them! Thanks to Steven, Brian, Will and the rest of the team!... Read more
15th Jan 2015 (10 years ago)
A Far
If only I could publish it without a star, I would. Worst customer service I have ever experienced my entire life. AVOID! RUN!... Read more
14th Jan 2015 (10 years ago)