Lisa
Friendly staff... Read more
14th Sep 2024 (21 weeks ago)
GS
If you’re a slum landlord these are the guys to manage your house for you. They will allow your tenants to sub let to anyone so different people are in and out all the time. You won’t have to maintain the house or gardens as they expect the neighbours to do it and put up with noise all hours and the mess. You can ruin the neighbours fence and garden and they really won’t care!
If you’re a tenant and don’t want to maintain the property get a house through these people!
Reply to your response: I have contacted you for months complaining and nothing is ever done! Try looking through your mails.... Read more
Landlord
7th Aug 2024 (6 mo. ago)
N S
Fine as agencies go.... Read more
2nd Mar 2024 (11 mo. ago)
J Wychowaniec
The best in Swindon 5?... Read more
24th Nov 2023 (1 year ago)
N Soby
Renting and letting agency... Read more
12th Sep 2023 (1 year ago)
T S
Looks like I forgot to review these cowboys years ago. Don't know if they've changed or not but I'd warn against renting off them from my past experience. If you want to take reviews seriously I'd advise reading them carefully.... Read more
Tenant
25th Apr 2023 (1 year ago)
J Aulakh
Unprofessional and overall bad service, do not use them if your a landlord as they dont chase up good leads.... Read more
Landlord
16th Sep 2022 (2 years ago)
D Shirley
The young lady Ruth goes above and beyond so very polite and very friendly she is a asset to the company... Read more
28th Aug 2022 (2 years ago)
S Challis
Worst estate agents ever. I was told by friends that I would struggle to get my deposit back from this company but foolishly rented from them anyway. Not only are they trying to deduct from my deposit despite the agent who looked at the house stating it was fine they are also holding back overpaid rent which I’m due because I actually found them another tenant who took the tenancy over early. Please avoid this company they are dishonest and lacking any integrity whatsoever.... Read more
Tenant
28th Apr 2022 (2 years ago)
R alves
They are the most professional and wonderful people , I guarantee they do everything for help all the customers if they can.
10 stars... Read more
1st Nov 2021 (3 years ago)
T rony
This agentie is good... Read more
23rd Oct 2021 (3 years ago)
J 05
Amazing customer service. Really helpful when it came to renting a property we where intrested in and where very helpful when it came to questions about the property... Read more
Tenant
21st Jun 2021 (3 years ago)
A Puthenpurayil
Too many additional charges when tenancy ends. I stayed at 124 Dunsford close and they charged me for lot of things inside the home and outside too.. worst one i remember was handed over the key and after 3 days one of the member told me there is a small plant of 10cm with flowers close to driveway i have not cleared it and charged me additional 50£ for that. I told the guy i will come and clear it off but he told me still i am liable to pay 50£ for his next appointment to check the same which is cleared or not. I have professionally cleaned and painted and give still they deducted almost 1/2 of my deposit. Kindly not choose them.... Read more
Tenant
11th May 2021 (3 years ago)
A Millward
After tenancy care service.... lousy... Read more
Tenant
20th Sep 2020 (4 years ago)
M Hale
We sold our house through Ridgeway and they were most polite, helpful and efficient. James and Daisy particularly were always available but if they weren't they returned calls and dealt quickly with any queries we had. Highly recommended.... Read more
Seller
11th Jan 2020 (5 years ago)
A Bielby
I’ve just moved out of a rented property through Ridgeway and cannot fault the service I received throughout my tenancy. Debbie was professional and trustworthy, I had a bad experience with another estate agent and Debbie put me at ease straight away. Reasonable fees and policies and very responsive! Thank you for everything.... Read more
Tenant
17th Dec 2019 (5 years ago)
C Nobbs
James was super helpful throughout the sale of my house. It wasn’t straightforward with my buyers but James made sure I was always kept up to date and he went over and above to keep things moving. I would 100% use James and Ridgeway again and would recommend them to anyone looking to buy or sell a property.... Read more
Seller
24th Oct 2019 (5 years ago)
B Chapman
Having viewed & purchased my first house with James & then worked through the sale with Daisy from Ridgeway I can say with certainty I was very happy with the service received. From start to finish they were extremely prompt in replying to any contact made and kept the transaction moving at a decent pace. All things considered I would definitely use there services again in the future.... Read more
Buyer
22nd Oct 2019 (5 years ago)
M Metaj
The agent was kind and very helpful. Rang few times asking questions and got the answers.
All the information provided to us was correct.
We would highly recommend Ridgeway Estate Agents.... Read more
16th Oct 2019 (5 years ago)
H G
James and the team at Ridgeway were incredibly helpful when we bought a house being sold through them last year. Both us as the buyers and the sellers wanted to exchange and move quickly and James was very instrumental in us achieving this. We had regular contact from James with updates which made what is a stressful process a lot easier, plus he often gave us information before our solicitor did. Based on my experience I would definitely use Ridgeway Estate Agents again.... Read more
Buyer
15th Oct 2019 (5 years ago)
R Ward
I was looking for a rental place for my daughter and I came across James at Ridgeway, he was really helpful and professional. He went out of his way to find suitable properties in the areas we wanted, and was always on hand to help and answer any questions we had. I would recommend James Coles and Ridgeway every time they really do offer 5 star service.... Read more
15th Oct 2019 (5 years ago)
C Hillier
Fantastic help in buying our first family home, really good at dealing with any issues that would arise and making sure we moved in perfectly! Would recommend these guys to anyone. Thanks again for all your help... Read more
Buyer
15th Oct 2019 (5 years ago)
T M
Horrible Horrible, lying company, never ever renting off them again, ever. If I could put 0 stars I definitely would. Never forgetting these horrific people for ruining my family's life. Harassing and come round your home every three months with no notice whatsoever. I will never forgive them.... Read more
Tenant
5th Oct 2019 (5 years ago)
J lloyd
Thank you James for everything you did to help us with the purchase of our property. We are so happy in our home. Everything went smoothly... Read more
Buyer
21st Aug 2019 (5 years ago)
G Forrest
Appalling estate agents. Blatantly lied when we were selling our house through them. Wouldn’t trust them. AVOID... Read more
Seller
11th Aug 2019 (5 years ago)
S Forder
Have managed my rental for 8 years and no issues just clear charges a BBC d good communication.... Read more
Landlord
9th Jun 2019 (5 years ago)
K Forster
Rented through them for 5 years. Complained to them several times for letting contractors enter the property without my knowledge whilst I was at work. Landlord also charged extortionate rent and no attempts to update the property inside, kitchen in disrepair, damp marks on kitchen vinyl, cupboards falling apart, etc. Would not rent through them ever again!!... Read more
Tenant
23rd Jan 2019 (6 years ago)
J Wheeler
They're either incompetent or extremely dishonest. Either way, I don't think you can trust them as a tenant.... Read more
Tenant
13th Oct 2018 (6 years ago)
B Foster
Wouldn't trust this company as far as I could throw them.... Read more
8th Sep 2018 (6 years ago)
E Czajka
Worst agency ever. Upon a finish of my contract agreement, agency took a chunk of my deposit for no reason. Trying to solve the issue, staff was very rude and not willing to solve the problem. Avoid at all cost! Terrible experience... Read more
Tenant
17th Aug 2018 (6 years ago)
M fernandes
Had the worst experience ever this is the worst agency to rent a property, they gave us half of our deposit back for no reason. We were renting a fully furnished house but we were given a house with no heating even tho the agency previously knew the property was without heating, they took our deposit and 1st month rent and waited for us to tell them what was wrong in the property rather than fixing the things in the house before we move in. Will recommend no one to get a house from this agency any more. This is a scam agency and should not operate legally.... Read more
Tenant
29th Jun 2017 (7 years ago)
S Edwards
Poor customer service. Rude, obnoxious staff. Will try to squeeze you for extra charges left, right and centre. This is truly an Estate Agent from the dark ages, with terrible practices and zero morals. Never again would I use this Estate Agent.... Read more
2nd Apr 2017 (7 years ago)
A User
Cannot believe the previous review of this agency, I have rented through them for over 5 years and they are without question the most professional letting agency in Swindon, if you are looking to let or to rent go to Ridgeway... Read more
Tenant
10th Mar 2011 (13 years ago)