E Barbers
A 5 Star Estate Agent with market leading service levels for their customers & clients. Have sold properties for us fast and have achieved excellent prices. Highly recommended.... Read more
Seller
5th Nov 2024 (14 weeks ago)
S Milton
Had a valuation with Charlie, he was very friendly and effective in arranging a viewing the next day and ensuring the information was communicated with me straight after the viewing. Has made me feel reassured to look to put my property up for sale with this company in a few months time.
Thank you... Read more
Seller
3rd Nov 2024 (14 weeks ago)
T Mahar
Thank you for your time on Friday! Fantastic service from Charlie. Very friendly and helpful!... Read more
26th Oct 2024 (15 weeks ago)
T Stockton
Robinsons have been fantastic both as our rental agent and with buying a property through.
Always prompt in replying to queries and they go out of their way to help.
Would highly recommend the whole team.... Read more
Seller
24th Oct 2024 (15 weeks ago)
S bennett
Very pleased with a viewing I had today... Read more
24th Oct 2024 (15 weeks ago)
C Tough
Very friendly and efficient service.
Helpful every step of the way - would highly recommend... Read more
23rd Oct 2024 (16 weeks ago)
J Trew
Never had a problem with the Robinsons team always either at the end of the phone or a return call in the morning... Read more
26th Sep 2024 (19 weeks ago)
IntenseDefence
Robinsons were amazing! They really pulled out all the stops to make sure i found the perfect property to suit my needs! Recommend!!!!... Read more
23rd Sep 2024 (20 weeks ago)
N Radunovich
Quick responses and excellent communication.... Read more
17th Sep 2024 (21 weeks ago)
B Mcarthur
Charlie was really helpful and professional and was able to answer all the query’s that we had. Before the viewing he kept us updated and as one of my first viewings as a first time buyer it was a positive experience and I’d be happy to deal with him again... Read more
13th Sep 2024 (21 weeks ago)
N miller
I recently had the pleasure of working with Robinsons Estate Agents in Dunstable, and I cannot recommend them highly enough! From the moment I first contacted Charlie, his professionalism and dedication were evident.
Charlie provided exceptional service throughout the entire process of buying my new home he was incredibly knowledgeable about the local market and offered invaluable insights that helped me make informed decisions.
Robinsons has truly set the bar high for service and professionalism in the real estate industry. Thank you for making my home-buying journey such a positive experience!... Read more
Buyer
13th Sep 2024 (21 weeks ago)
G Chivari

*Update since the other update*
Got a text from Robinsons (less than 10 minutes after posting the original update) claiming my update was a threat (clearly no threat in the update below), however Robinsons decided to make a threat of their own - see attached for proof.
Hi Michael,
Can you give me my refund?
We’ve moved out nearly 2 months ago and you aren’t responding to emails or calls?
*response to Robinsons reply below*
One week from my review still have not received a refund for overpaid rent owed.
When I called after reviewing and stating my name, they questioned whether I left a poor review and hang up the phone.
Regarding any outstanding debts you claim we have on the property, we both know there are none, the property as per Michael’s email was left in immaculate condition, we were very accommodating in allowing you to show the property to prospective renters whilst we transitioned into moving out (having paid rent for those days). Your claims the refund is being held up are completely false and you are only making that claim and acting profesional now as this is a public review, when we know full well you care very little about you job and tenants, responding slowly or not at all to property issues (up to and including RATS)! Please refund the overpaid rent and I will be happy to get out of your hair and let you bother the next poor sod who needs a poorly managed flat to rent. Have a blessed day... Read more
Tenant
12th Sep 2024 (21 weeks ago)
M puc
an extremely fast-acting estate agency.
you don't have to wait a few days to view the property like in other estate agencies
one phone call and we viewed two houses the same day
highly recommend... Read more
11th Sep 2024 (22 weeks ago)
G Thompson
I have been working with Charlie and Micheal for the most part, and service and assistance has been wonderful.... Read more
11th Sep 2024 (22 weeks ago)
L Burgess
Robinsons have been great, and I would highly recommend. Charlie made the process smooth and kept us updated. We are very happy in our new home.... Read more
19th Aug 2024 (25 weeks ago)
D Doherty
Charlie Robinson was helpful and knowledgable, answering any questions we had about the process. He was honest and straightforward with his thoughts about valuations and what steps to take moving forward.... Read more
Seller
27th Jul 2024 (6 mo. ago)
B David
Managed to book a viewing with only 2hrs notice! Exceptional customer service from Charlie. Friendly and well informed agent. It was a pleasure!... Read more
27th Jul 2024 (6 mo. ago)
Y Islam
The agents are honest, open, and easy to talk to. Their transparency and communication made the process smooth and stress-free. I highly recommend their services to anyone looking for a reliable and trustworthy team.... Read more
25th Jul 2024 (6 mo. ago)
R Sin

I am thrilled to share my exceptional experience with Robinsons, and in particular, with Charlie, whose commitment to customer service truly sets him apart in the industry. From the moment I engaged their services, I have been consistently impressed by Charlie’s professionalism, dedication, and unwavering commitment to excellence.
Going the Extra Mile
Charlie embodies the very essence of going the extra mile. He consistently demonstrates an unparalleled level of enthusiasm and effort in everything he does. Whether it’s responding to late-night emails, taking early morning calls, or accommodating last-minute property viewings, Charlie has always been there, eager to assist and make the process as smooth as possible. His willingness to go above and beyond isn’t just a one-time occurrence—it’s a standard practice.
Unmatched Availability
What sets Charlie apart is his remarkable availability. In an industry where clients often feel like just another number, Charlie makes every individual feel valued and important. He has an uncanny ability to be accessible at any time, day or night, always ready to answer questions, offer advice, or provide reassurance. His responsiveness not only highlights his dedication but also instills a deep sense of trust and reliability.
Expertise and Attention to Detail
Charlie’s knowledge of the market and attention to detail are second to none. He takes the time to thoroughly understand the needs and preferences of his clients, ensuring that each recommendation is tailored and relevant. His insights into the local property market have been invaluable, guiding me through complex decisions with clarity and confidence.
Exceptional Customer Service
What truly makes Charlie shine is his customer-centric approach. He has a genuine passion for helping people find their perfect home, and this passion translates into every interaction. Charlie’s friendly demeanor, coupled with his professionalism, makes him a joy to work with. He not only meets expectations but frequently exceeds them, turning what can often be a stressful process into a pleasant and enjoyable experience.
Conclusion
In conclusion, I cannot recommend Robinsons Estate Agents and Charlie highly enough. His extraordinary commitment to his clients, exceptional availability, and unparalleled service have left a lasting impression. For anyone looking for a dependable, knowledgeable, and genuinely caring estate agent, Charlie is the absolute best in the business. He doesn’t just help you find a house; he helps you find a home, all while providing a level of service that is truly above and beyond.
Thank you, Charlie, for your continued dedication and for making every step of the journey a positive experience. Your hard work and kindness are greatly appreciated!
From your very happy customer Reanne and Shane... Read more
24th Jul 2024 (6 mo. ago)
M Ileana
Este o agentie imobiliara cu care trebuie sa colaborezi dac? î?i cau?i o propietate sa cumperi. Sunt profesioni?ti ?i comunicarea cu ei este usoara.... Read more
12th Jul 2024 (6 mo. ago)
K Awan
Have been working with Charlie, Mark and the team at Robinsons Estate Agents directly over a number years. I cannot speak highly enough of Robinsons Estate Agents who consistently demonstrate exceptional professionalism, dedication to clients and expertise in Dunstable. The team work tirelessly to secure the best outcomes for their clients, always keeping their best interests at heart. If you are looking for a reliable, knowledgeable, and dedicated Estate Agent in Dunstable, look no further than Robinsons!... Read more
A Miah
I have to say the service I received to sell my elderly mothers home was absolutely amazing. We called out 3 Local agents in the area and Charlie from Robinsons was the ONLY one that actually listened to my mothers needs.
Found a buyer very quickly and even went the extra mile to personally give feedback in person as my mother has hearing problems over the Phone.
5 stars do not justify the service we received and it was an absolute pleasure to work with Charlie and his team.
Thank you so so much Charlie and Robinsons.....Keep up your amazing work!... Read more
Seller
5th Jul 2024 (7 mo. ago)
A Elena
Staff with great experience and professionalism. Quick response too.... Read more
C Antonesei
The letting agent Charlie Robinson helped me find a good flat at a fair price. Thx.... Read more
Landlord
25th Jun 2024 (7 mo. ago)
M Coath
Very kind, efficient, relaxed lovely estate agents to deal with! They got us into our rental quickly and easily and any issues that we’ve had they have been very easily contactable and came back to us quickly and with a lovely manner.... Read more
Tenant
14th Jun 2024 (7 mo. ago)
D Abretti
Great service so far. I feel like Charlie is listening and understanding what it is we’re looking for. Lots of other agents will bombard us with every house they get to market but Charlie isn’t doing that! Would recommend.... Read more
H King
Always been very professional, have been dealing with the team for many years now. Always had a good experience.... Read more
25th Apr 2024 (9 mo. ago)
T Electrical
We have the pleasure of dealing with this business from a different perspective. We work closely with their team to carry out the electrical maintenance. Their office is efficient and they have many great systems in place to aid with tenants issues. The Robinsons team and kind and friendly. Top letting agent!!!... Read more
Landlord
25th Apr 2024 (9 mo. ago)
C Hendon
Unfortunately had a bad experience lately with Robinsons, we rented until recently, god fobid if you have a major problem with the property you rent from them, they dont answer your emails or calls, its as if they dont care, they've got your money thats all they are interested in, thier employees make empty promises, perhaps they should just stick to selling houses, that way once it done you dont need to deal with them again... Read more
Tenant
27th Mar 2024 (10 mo. ago)
C Ferencz
Hi.went to agency asking for informations regarding a flat.very friendly guys,ready to help in any way.overall,I was very pleased with my experience at Robinsons.highly recommend the agency.... Read more
26th Mar 2024 (10 mo. ago)
N Dormer
The estate agent was very knowledgeable about the property and the local area.... Read more
20th Mar 2024 (10 mo. ago)
N Perry
Excellent service from
Robinsons of Dunstable. I recently put my house up for sale with Robinson’s and from the get go, they were excellent to deal with.
Charlie took the lead on my sale and a buyer was generated in the first week. I received one offer within seven days. Not quite the offer I was after and due to unrelated circumstances I have taken my house off the market.
Charlie kept me fully updated at all times and there was never a query he couldn’t answer.
Once I go back on the market in about a year, I’ll definitely be giving Charlie a call to market my property again. 5/5 for me. Great service.
They also have links to a great solicitor. Once referred, they contacted me on the same day to discuss options. I wouldn’t hesitate to recommend Robinsons of Dunstable. Thanks for all your efforts guys.... Read more
Seller
18th Mar 2024 (10 mo. ago)
J M
Recently had a viewing with Charlie from Robinsons. It wasn’t the property for me but I’d recommend Robinsons as an estate agent. They were friendly, punctual and informative at the viewing.
Thanks to Charlie and the team... Read more
5th Mar 2024 (11 mo. ago)
E Box
Very efficient service. Loads of communication. Phone calls, emails and text reminders for viewings which I find really useful when seeing multiple properties through different agents. This has been the best experience out of all the ones I have been dealing with. Very friendly agents too which is a bonus.... Read more
22nd Feb 2024 (11 mo. ago)
Z labudova
I was really surprised with quick response. I needed a house valuation and the agent was with me in an hour to do the house viewing plus giving me all informations I needed. Excellent!... Read more
Seller
19th Jan 2024 (1 year ago)
Joe
Charlie is a great guy, friendly, explained everything to us very professional highly recommended and keeping in touch . 5 ????... Read more
11th Jan 2024 (1 year ago)
C (CD)
Michael and his team are super friendly and helpful and have always looked after us with our tenancy needs... Read more
Tenant
27th Nov 2023 (1 year ago)
J Ibram
Very unprofessional and incompetent, agent (charlie) lied and increased the price of a property when we told them we wanted to buy. Awful email communication... Read more
Buyer
15th Nov 2023 (1 year ago)
C D
Robinsons have been excellent throughout the selling process, offering advice and assisting with communication with the various parties. I would recommend them to anyone thinking of selling.... Read more
Seller
9th Nov 2023 (1 year ago)
M Boy
Good to have a family run business without the 'Corporate' methods. Good feedback from viewings. Property sale stalled due to Probate issues, although still confident in achieving a sale when we have 'Grant of Probate' approved.... Read more
Seller
23rd Oct 2023 (1 year ago)
G Belgrave
Great service.... Read more
25th Sep 2023 (1 year ago)
R sin
Fantastic service Charlie was very professional very smart and knowledgeable thanks Charlie for showing us around our dream home... Read more
13th Sep 2023 (1 year ago)
R Patel
Great agency. Viewed the property without any hassle and on time.... Read more
30th Aug 2023 (1 year ago)
P Sanghrajka
One of the best state agent we have come across. Very efficient, helpful and approachable to any query you may have in your mind.
They also have time to listen carefully to your needs and do not put any un necessary pressure to buy which allowed us time to think and not to rush to take wrong decisions which people do sometimes and have regrets later on.
We recommend fully to use this agent if you want, very satisfying, either buying or selling your property and you would never go wrong.
We would recommend... Read more
19th Aug 2023 (1 year ago)
E Butler
Charlie was a very pleasant young man. He showed us round the property & answered all of our questions professionally. He was very smart and punctual too. A great asset to the company.... Read more
31st Jul 2023 (1 year ago)
V Calter
Great Estate agent who showed myself and daughter round a property. Was very knowledgeable about the property and came up with some ideas. Did not feel rushed and was happy for us to have a good look and talk through our ideas for the property... Read more
2nd Jul 2023 (1 year ago)
B Macovei
We will highly recommend Robinsons estate agents as we are having a great experience with them at the moment in buying our first house, particularly with Charlie which was quick and responsive from the beginning. He is very responsive, polite, helpful and patient. Excellent customer service!... Read more
Buyer
29th Jun 2023 (1 year ago)
J Carter
Very smart and friendly young man. Helpful, knowledgeable and gave us the time we needed... Read more
3rd Jun 2023 (1 year ago)
M Epega
Charlie was very helpful and knowledgeable... Read more
31st May 2023 (1 year ago)
M Djuric
Charlie was great!!! He was honest and really helpful. We would certainly use his services again... Read more
31st May 2023 (1 year ago)
R Syed
I have had good experience with the staff at Robinson estate agents . Very prompt and professional service from Charlie and Michael.
Razaq... Read more
27th May 2023 (1 year ago)
D Whyte
Robinsons provided us with a first class service that made the process run smoothly. They also put us in touch with other good businesses we needed help from.... Read more
25th May 2023 (1 year ago)
K Mains
From the start off our property search asking to the end and us putting forward an offer for a property and numerous other requests to view again along with other questions Robinsons Estate agents have been helpful in every aspect they are a very professional and friendly estate agent.... Read more
Buyer
24th May 2023 (1 year ago)
C McLeod
Robinsons have been absolutely outstanding! Buying our first home was so daunting, the process has been easier than I ever thought, Charlie has helped us step by step, so responsive and gives us great advice, very professional.
We can’t thank you enough Charlie.... Read more
Buyer
18th May 2023 (1 year ago)
F Murphy
We rented out a property for several years through Robinsons and always had excellent service and help when needed. When we came to sell it, Robinsons proved invaluable in keeping the chain going and chasing when required, to keep the sale on track. I would highly recommend them for both sales and lettings.... Read more
Seller
13th May 2023 (1 year ago)
C scott
Excellent service. Would definitely recommend... Read more
11th May 2023 (1 year ago)
A Rahman
the service and customer care is top notch. they have show a lot of support to my small business and are very Nice people. if your are searching for a property highly recommend checking these guys out!!!!... Read more
5th Apr 2023 (1 year ago)
R Long
As a Landlord I can confirm that Robinsons provide a professional service which is both straight forward and helpful together with a personal commitment.
I will continue to use their services in the future.
RDFLONG... Read more
Landlord
24th Mar 2023 (1 year ago)
P McClelland
Always had a great relationship with the Team at Robinsons. Good communication and always helpful with any queries.... Read more
22nd Mar 2023 (1 year ago)
H Dean
Always on top of there game weather your selling or buying , been using Robinsons for years very professional... Read more
Seller
22nd Mar 2023 (1 year ago)
D Richards
Never had a problem with the staff always friendly and able to help solve any problems.... Read more
22nd Mar 2023 (1 year ago)
A Turoczy
I highly recommend Robinsons, Charlie showed me around a property in West Dunstable. He was very accommodating to my schedule and although I wasn't keen on the property, Charlie still keeps in regular contact with properties that fit my criteria... Read more
22nd Mar 2023 (1 year ago)
G Thomas
Prompt polite and knowledgeable. Highly recommended.... Read more
22nd Mar 2023 (1 year ago)
L Watson
Great service from Robinsons. Good response to enquiries and
problems dealt with promptly. They are able to call on all types
of trades people for rental property too. Old fashioned dependability.... Read more
Landlord
22nd Mar 2023 (1 year ago)
P karunarathna
Charlie at Robinsons was super quick and supportive in arranging a viewing. Honest about the details. Satisfied.... Read more
22nd Mar 2023 (1 year ago)
F Edits2020
Just had a market appraisal by Mark Robinson, he was on time, gave a fair valuation and followed up via an email. I highly recommend Robinsons, especially if looking to get your house valued ready to go on the market!... Read more
Seller
21st Mar 2023 (1 year ago)
L Howard
Great estate agency would recommend 100% best customer service I have had.... Read more
21st Mar 2023 (1 year ago)
S Pitigala
Great customer service from Charlie! Very professional and kept me informed regularly. Thanks for all your help!... Read more
21st Mar 2023 (1 year ago)
M Crompton
I’ve had the pleasure of being a client at Robinson’s estate agents for a number of years. Each time I’ve received flawless service that outperforms any competition. I can’t fault anything on both their sales and lettings channels, thank you again!... Read more
21st Mar 2023 (1 year ago)
L Bewley
Robinsons sold our mum's house last summer after she passed away. They were through, friendly and very informative on all aspects of the sale. Put up for sale in late June, sold and completed by mid October. Perfect, highly recommended.... Read more
Seller
21st Mar 2023 (1 year ago)
S Hussain
Very helpful Charlie helped me purchase a new property in Dunstable at a fair and affordable price... Read more
Buyer
21st Mar 2023 (1 year ago)
A radu
We were lucky to meet Charlie that is very professional and was able to give us all the information requested together with Michael. I would highly recommend to use this estate agency if you want to get a very good service.... Read more
21st Mar 2023 (1 year ago)
D Lorrimer-roberts
Great team, great service, constantly a pleasure to work with, they know exactly how customers should be treated and always make it a quick experience. Big thank you to the Robinson team. Would highly recommend.... Read more
20th Mar 2023 (1 year ago)
A Militaru
Verry professional and helpful team. They help as to find exactly what we want very quickly and help as to see the property sooner that we expect. Both Charlie and Michael are very nice and professional,is a really pleasure to work with them.
We will definitely recommend the Robinson Estate Agents Ltd ,especially the Dunstable team.... Read more
20th Mar 2023 (1 year ago)
D Pine
Charlie was really pleasant and professional. He really made the most of what was an outstanding property.... Read more
20th Mar 2023 (1 year ago)
H Wiseman
Really lovely team! Always called with updates of properties they thought I'd like to view great communication... Read more
20th Mar 2023 (1 year ago)
A Adaszynska
I do not recommend Robinsons agency!!! they robbed us of money, they take a deposit and do not give it back, they do not inform about the recruitment process for renting a house. I'm still waiting for the deposit forever colleague on vacation no response by e-mail or phone.... Read more
Tenant
8th Mar 2023 (1 year ago)
T Black
Waste of time, booked a viewing for a property, nobody turned up, went to their office to find out why, promised a call back, never happened.... Read more
7th Oct 2022 (2 years ago)
B Ducz
Been with Robinsons since 2016. From the first viewing throughout the tenancy they were always approachable and helpful. They work with highly skilled contractors and even during lockdown managed to fix all issues that should occur. Highly recommended.... Read more
Tenant
18th Feb 2022 (2 years ago)
That's the worst letting agency I've ever seen in my life. I left a very long comment on google reviews explaining my road through hell with them and please check the pictures showing how they manipulate the truth and how they treat the customers. I envy you as the future customer to read it and think twice before making any business with them.... Read more
Tenant
24th Nov 2021 (3 years ago)
A Howard
I’d like to give a special thanks to Mark at Robinson’s for his help in selling my property in such a small amount of time. Whilst viewings were being taken; I was alerted in plenty of time when they were taking place so that I knew when to not be at the property; and when they were completed; the house was exactly how I left it and no dirty foot prints anywhere which is what some estate agents find difficult!
Thanks again Mark!... Read more
Seller
11th Oct 2021 (3 years ago)
L Wood
I just want to say a huge thanks to Michael and the staff at Robinsons, for their help and hard work in finding my ideal property to rent under such short notice. I appreciate every call back and email that was replied to (as I know I was very keen with sending many emails and phone calls). Cannot fault a thing! Once again, thank you all!... Read more
Tenant
10th Oct 2021 (3 years ago)
D McCullough
Hello. My name is Denise McCullough and I have been an active landlord with multiple properties that have been managed by Robinson’s. For the full duration of using Robinsons, I can easily say that I have full confidence that my priorities and tenants are being looked after. I was first a little skeptical to having Robinson’s manage my properties as they are a small firm, but I can confirm that they have managed them better than any of the other high end estate agents that I have used in the past.
Jordan and Mark have been outstanding, and although they are extremely busy, I know that my phone call, email or general query will be sorted as soon as they can, which I appreciate as they are a small firm with many tenants & landlords to attend to (knowing that I’m not the only one with many questions for them to answer!). I recommend Robinson’s to all landlords or tenants in the local area.... Read more
Landlord
10th Oct 2021 (3 years ago)
R Jervayise
I had a viewing with a chap called Michael on a property that was for let in Dunstable for my daughter who is looking to move into a place of her own. Credit is due, he was punctual, polite and we were both left quite happy with the house and general service from this gentleman. I will create a phone call this week to you Michael to see if we can get the ball rolling. Many many thanks again. Ricky.... Read more
7th Oct 2021 (3 years ago)
D Bass
Cannot recommend Mark enough.. he has been extremely helpful and kind, especially throughout the end of my tenancy. His advice and care has been off the charts and his reliabilty is 100%. Would recommend mark to anyone!... Read more
Tenant
6th Oct 2021 (3 years ago)
M S

Worst letting agency ever. Nice people only before you sign the contract, later on be prepared to live in a horror movie. They just don't care and if you complain, they will tell you it's your fault and ignore you.
All maintenance issues reported through the website were ignored, they didn't bother to pick up the phone when you need them but if by some miracle they do (in 65 attempts to speak with them, they have picked up the phone three times), after asking them for sending maintenance guy to fix the issues they have replied: ''We don't know what would you like us to do''. I don't know, maybe fixing everything as you should?!
We have rented a flat and the temperature drop from 22 to 16 Celsius degree in just 1.45h when you turn off the radiators and the temperature finally stops at 12.7 after 7 hours). The flat had terrible drafty windows, front doors, and baseboards and because of that, during the winter electric wall heaters couldn't produce enough power to keep the temperature over 19 Celsius degrees and we were forced to spend extra cash on additional heating (which was useless, because hot air was escaping faster than all radiators could produce heat). With my roommate, we were forced to share one room to shrink the heating space but it wasn't enough and the house was still cold. Thanks to these fantastic people and their ignorance, we were forced to spend over £1200 on electricity itself and lived in a cold flat and when we have send a letter backed up with pictures of the defects, screenshots from the thermometer, unsuccessful calls to the agency, sent emails without response etc and asked for any reimbursement, those jokers had the nerve to write: ''The landlord responded to all maintenance queries in a timely fashion and provided a resolution to all issues that were his responsibility.'' Absolutely deluded people presenting the most disgusting behavior as you can imagine.
I've spoken with the Citizens Advice Bureau and they couldn't believe what we've been through! Avoid those incompetent you know who at all cost, choose different agency (any, seriously, can't be any worse than this one).
PS I've noticed they are deleting negative comments and low ratings, so don't get fooled by the good reviews!... Read more
Tenant
28th Sep 2021 (3 years ago)
L Robinson
Thank you Robinsons on assistance with the recent sale. Mark, Jordan and team have shown there really is a need for the traditional High Street estate agent offering a more personable and tailored approach. Thanks for the hard work - its really appreciated... Read more
Seller
13th Aug 2021 (3 years ago)
M Deamer
So happy with there service, made buying a home as easy as it could be. Highly recommend.... Read more
Buyer
21st Jun 2021 (3 years ago)
M Boys
Robinson’s have dealt with mine and my husbands properties in the rental side for over 5 years now. Michael in lettings has always been helpful and patient towards us and any questions we had, along with problems that came up. Compared to other estate agents that we have tried I believe that Robinsons go one step ahead than the others. That’s why I will always use them. Thank you guys for your continued help and support.... Read more
Landlord
27th Feb 2021 (3 years ago)
M Godfrey
I recommend Robinsons Estate Agents to anyone looking to sell their house. Easy process, kept up to date with info and updates. Will be using again.... Read more
Seller
27th Feb 2021 (3 years ago)
G Decesere
Robinson’s have been an estate agent that I have been using for many years now. All property enquiries I have, are dealt with. Whenever I pop into the office I am always greeted with a warm welcome. These guys do not get enough credit for their hard work, especially in these times. I will continue to use Robinson’s estate agents because as of yet, I have not been let down!... Read more
21st Feb 2021 (3 years ago)
A Marian
Michael in Lettings is helpful for my property I move into 2 weeks ago. It is great house and I want to say thank you to Michael.... Read more
Tenant
21st Feb 2021 (3 years ago)
M Watson
Friendly and helpful team, i have let a few of my properties through Robinson’s now and have felt that the team have helped me in all aspects of letting a property in this uncertain time. Although they are very busy at this time of the year, my calls are always returned which is something I cannot fault. I’d recommend Robinson’s, definitely.... Read more
Landlord
21st Feb 2021 (3 years ago)
M Gino
Very good estate agent. We sold our house with Mark and very helpful. Thank you Robinsons.... Read more
Seller
21st Feb 2021 (3 years ago)
J Rushton
I have just completed on my first property with Robinson’s, I was a bit wary at the start due to Covid and the housing market, however Robinson’s were very reassuring and helpful. I will definitely be using Robinson’s again in the near future.... Read more
Buyer
20th Feb 2021 (3 years ago)
P Arif
We can highly recommend Jordan At Robinsons. He was always on hand to answer our queries and questions however trivial and always kept us up to date on every part of the move. We felt Jordan worked really hard for us and helped both the sale and purchase of our properties run smoothly.... Read more
Seller
3rd Nov 2020 (4 years ago)
L Brine
We recommend to all and everyone who needs a estate agent, to use Robinson’s estate agent. They are highly professional and extremely efficient. Micheal and Mark are top people and provide a wonderful service.
Kim and Ken... Read more
16th Aug 2020 (4 years ago)
Misstulipan18
Very professional and responsive. Especially I would recommend Micheal, he is very professional and really polite and friendly person. Thank you... Read more
8th Jul 2020 (4 years ago)
I moved into our home three months ago and have had a leak from our bathroom onto the stair case since. We have logged a maintenance request but have had no repair.
We requested that the letting agent confirm we are allowed pets in writing so that we can adopt but again have had no response.
Just disappointed especially after always paying our rent early and never falling short even through this pandemic . Unprofessional service... Read more
Tenant
3rd Jul 2020 (4 years ago)
R N
What a friendly professional service, absolute top marks. Excellent communications, very punctual dressed to impress and most of all honest.
We had our property valued recently, I didn't expect the company to be nearly as quick and was envisioning a virtual way of showing the house.... thank God I was wrong because there is no way I know how to do that lol instead a gentleman come to the property and had a look over the old fashioned way, was advised what to / and what not to do as well.
Ten out of ten we will be selling through Robinsons... Read more
Seller
3rd Jul 2020 (4 years ago)
M Ltd
We would highly recommend Robinsons Estate Agents. Mark, Michael and their team are always professional but with a very personal touch.
As a business and as a landlord it is important to us to know that our properties are in safe, reliable hands, always going above and beyond for our tenants.
Thanks again & keep up the good work!... Read more
Landlord
25th Jun 2020 (4 years ago)
K Mura
Very friendly and helpful staff at start when we placed an offer to buy our house now, not so happy on the prompt coming back call to important queries , Jordan is the worst for that especially for not giving the right informations. On the day of collecting the house`s keys they never phoned us although the solicitors had clearly communicated it was fine. Overall satisfied... Read more
Buyer
16th Jun 2020 (4 years ago)
DeadSimpleHero
I was recommended Robinsons by a friend with several properties, and I wasn't disappointed. Jordan explained the process and got us on the market very quickly, and he and the team managed all the viewings very professionally. We accepted an offer after only a few viewings and we were very happy with the sales price. I would definitely recommend these guys, and will certainly use them again in the future!... Read more
Seller
3rd Mar 2020 (4 years ago)
Z Body
I was a first time buyer and I was helped by Michael, I was very impressed Michael was really helpful along the way with any random questions i had or anything in I was generally unsure on. Would recommend using them and I would use them again in the future... Read more
Buyer
15th Jan 2020 (5 years ago)
A Johnson
When it rained the whole kitchen would flood. Thick mold had been painted over so when wonder came we were in shock. We both had asthma so god knows what it was doing to our health. The bath didn't have hot water and when we logged it with maintenance absolutely F all happend about it. Thanks for nothing.... Read more
Tenant
4th Dec 2019 (5 years ago)
R Parker
I was given Michael’s number by a friend who rents via Robinson’s and had a good experience. My last agent was terrible. The flats were left in a read state by the last tenants, and needed a complete refurbishment. Micheal did everything required. The flat was then let in tip top condition. His communication is good and calls me when he has new that needs sharing.
They also managed the sale of a property for me, and did a great job on this managing a complicated buyer.
If you’re a landlord, give them a call. If your a tenant with a patchy employment history and want a cheep place to rent, call another agent. Robinson’s take on quality and rent to quality tenants.... Read more
Landlord
30th Nov 2019 (5 years ago)
P Austin
Having used Robinsons Estate Agents for both renting our property as well as eventually selling, I can safely say, unreservedly, that this is a brilliant company to work with. In particular, I would like to thank Michael for his superb work - he knows the market with aplomb and will work tirelessly to get the best result for you. Thanks guys for all your help and I recommend any potential customers to use Robinsons... Best in the area by far!... Read more
Seller
20th Oct 2019 (5 years ago)
E Holroyd
Very impressed with Michael, professional with good knowledge of property and surrounding area.
Extremely helpful, especially with viewing requests. No matter how many or specific in nature.
Unbiased and without the pushy sales attitude.... Read more
7th Oct 2019 (5 years ago)
D M
Recently begun a Tenancy thanks to Robinsons - The staff are very friendly and accommodating (despite my inundating them with calls). Thank you to all the Team! Highly recommend!... Read more
Tenant
21st Jun 2019 (5 years ago)
A Sharp
I purchased my flat from Robinsons, in later years I rented out my flat via Robinsons Lettings and then finally I sold my flat with Robinsons. In total this covered 12 years. They were always polite, they always phoned me back and had time for me. During the letting and the sale period I dealt with the same person all time and was not passed to a contact I did not know. The first sale fell through and it was a very stressful time waiting for a new buyer. I found Robinsons supportive and positive throughout the process. I highly recommend them and would use them again in a heartbeat.... Read more
Seller
14th Mar 2019 (5 years ago)
M Arthur
Sale successfully completed. There were quiet times during the process when a bit more contact would have been appreciated.... Read more
Seller
2nd Mar 2019 (5 years ago)
L Lambert-Day
Sounds like we've completed so just want to say thank you both so so much for selling our house! Amazing service as ever.
Michael, you're always so calm and professional...and patient. You really are great at what you do.
Mark, thank you for putting yourself out and taking our houses on even though they're so far away. 3 out of 3! Not bad at all!!!
Thank you!!!!!! Xxxxx... Read more
Seller
19th Jan 2019 (6 years ago)
S Rutherford
I have recently sold my flat through Robinsons and cannot fault the service at all! They guided me through the process and held a tricky sale together. Without their guidance and support I don’t think it would have gone through. They marketed the property brilliantly and kept me updated. I would highly recommend to anyone thinking of moving!... Read more
Seller
24th Oct 2018 (6 years ago)
I S?na
Hi,
Just be aware if you have any issues with the property don’t expect any help from Robinsons, I have very bad experience and needed external help to get out of the unsafe property. Never in my 10 years of renting i seen such an attitude towards costumer. but oh well good luck in future... Read more
Tenant
24th Oct 2018 (6 years ago)
D Mickhayel

Hi Mark, You are right the condition of the flat has been reviewed and analysed by different surveyors and the insurance companies who have denied to pay for the maintenance. Since we are having the reports from that you cannot justify the condition .Then i did not put review about the landlord its all about the services from the agency. When i confirm the flat the agency told that there is furniture and when we shifted the flat was empty.. Then when we started using kitchen everyday the kitchen used to get flooded and after continuous mails the landlord send the plumber .. Then the bathroom since 16 years the flat and the entire building was suffering with this toilet ..whenever we take shower the person who is staying downstairs had to keep containers to collect the water from our flat..Then that issue took more that 6 months to get sorted..Then the person is staying upstairs was constantly making issues and the landlord itself filed cases against him under so many criminal activities..Then about the agency they didn't even come to help in any of these issues. They didn't even call back..Even i wont even recommend this agency..Then if any agency want to need proof about these issues i can easily provide.. Because i have all the evidences about the issues we have face there..Even neighbours had faced so many issues due the under maintained flat. If Mr Mark need any further clearance about the condition contact the insurance company who reviewed, the surveyors and the lady who living downstairs.
Thanks... Read more
Tenant
11th Jul 2018 (6 years ago)
J Mcgonigle
Thank you Mark and Michael at Robinsons. I have rented through Robinsons for years and have found the service to be excellent, they have also gone out of their way to help me find accommodation quickly and efficiently when desperately needed and now helped with the buying of my first time home. Once again thank you for all you help, advise and understanding.... Read more
10th Jul 2018 (6 years ago)
J McGarry
I rented my property through Robinsons and had no issues. They found a good, reliable tenant quickly and with no hassle it’s been let for well over a year now. Mark and the team were very helpful with any quiries or questions I had. Excellent value for money and Would highly recommend.... Read more
Landlord
10th Jul 2018 (6 years ago)
M Steers
Rented from Robinsons a few years ago and found them extremely professional, supportive of our needs and any issues we had, and move over was really friendly.
Would recommend people use them, they are local and great team.... Read more
Tenant
6th Apr 2018 (6 years ago)
P MacLean
Absolutely shocking customer service. Rude, arrogant staff and a "manager" who is worse than all of the other rude, incompetent staff!!!!... Read more
21st Feb 2018 (6 years ago)
A Stirling
Myself and my partner were looking for a 2 bed property in the Dunstable area as we have an 18 month old child. We dealt with a polite and helpful chap named Michael. Our tenancy lasted for 6 months before we set our sights on a bigger property, Robinsons could not be more accommodating for our needs and helped with a hassle free transition from one property to another. I have rented from numerous agents over the years but cannot fault this company for their professional approach and speed of response whenever maintenance issues were raised. We highly recommend Robinsons to anybody in need of estate agent services.... Read more
Tenant
19th Jan 2018 (7 years ago)
J Forni
I have been letting a property with them for a few years and they are brilliant, nothing is too much trouble for the guys. Would highly recommend.... Read more
Landlord
23rd Oct 2017 (7 years ago)
D Hudson
I would highly suggest you look else where before renting with Robinson's. As previous comments before state quick to take your money with fees but when an issue arises never around to help. Previous tenant... Read more
Tenant
12th Oct 2017 (7 years ago)
J King
Always found Mark and the team to be very helpful.... Read more
4th Oct 2017 (7 years ago)
J Jerins
I would strongly to suggest you to look elsewhere until its not to late, Robinsons deserve all the bad reviews they do have. They will be quick to charge your fees, but when you need something from agency, just forget - no replays nothing... Read more
Tenant
3rd Jul 2017 (7 years ago)
R malik
Absolutely fabulous! I've heard stories about other estate agents being difficult. However, my experience with Robinsons of Dunstable as a first time tennent went very smooth and hassle free. They always kept me up to date with all the relevant information and assisted me with paperwork and so on. A very special thanks to Michael.... Read more
Tenant
18th May 2017 (7 years ago)
N Johnson
Good guys Mark and Micheal looked after me as a Tennant kept me up to date when the landlord wanted to sell up and helped me make sure I got my deposit back without any grief. Always polite and helpful Thank you... Read more
Tenant
22nd Mar 2017 (7 years ago)
A Clark
I will change my response due to the fact that it was a little harsh.
My biggest problem was leaving messages with someone else in the office who didn't bother to pass them on.
The young gentleman who showed me round was very pleasant and I would happily use him again.
As for the offer I explained I was willing to pay the asking price.
Although I see it is still being advertised on rightmove.
I shall call you tomorrow as I do feel I owe yourself somewhat of an apologie... Read more
9th Jan 2017 (8 years ago)
C T
So happy with the service from Robinsons Estate Agents in Dunstable. Brilliant, friendly and efficient team. Thanks especially to Michael, who swiftly found me a buyer for my Dunstable flat, then professionally managed the sale throughout. Michael kept me promptly updated, managed the price negotiations very well and helped to connect me with a good solicitor for the conveyancing. We've exchanged contracts this week - I found myself wondering, really, should it be this easy?! Highly recommended.... Read more
Seller
23rd Mar 2016 (8 years ago)
E Siddons
Tried ringing estate agents and no answer, haven't had response from them to date. My partner managed to get hold of company but wasn't very helpful... Read more
22nd Mar 2016 (8 years ago)
G Burrows
Recently purchased a flat through Robinsons and they were brilliant! We came through some difficulty with the purchase, but the team were there for my every need. I would highly recommend to anyone looking to move. ... Read more
Buyer
17th Feb 2016 (8 years ago)
S Jones
Booked a viewing with them for today and my partner left work an hour early to go to it as I was working and they had no other time available. He called them before he left work and just got through to a voicemail at 4pm, surely they should have someone by the phones at this time? My partner turned up at the house on time and the current tenant said that the estate agent left 15 minutes ago. I had received a voice mail from the same estate agent saying that he had to cancel the viewing because of a leak in the property and the contractor took the keys from them... which was obviously a lie. Not even wasting time having anything to do with them. They lie about cancelling appointments so I really don't see how anyone could trust them to sell their highest valued commodity. ... Read more
29th Jan 2016 (9 years ago)
J Rolland
Just wanted to say a massive thank you to Michael regarding the application he has just helped me with. He has been absolute legend and top fella in helping with it, been very patient and kept me up to date throughout the process.
I would definitely recommend Robinsons Lettings to my friends and family and work colleagues for a top job with helping me and service. I apologise for my enthusiastic reaction when I got the flat and over eagerness to hand over my money I think I freaked you out a bit!
Just wanted to say what a top bloke he is and thank you again Robinsons Lettings Dunstable, I will want to deal with you in the future.
Again, thank you.... Read more
Tenant
22nd Sep 2015 (9 years ago)
R Walker
I don’t have a bad word to say about Robinson’s.
My husband and I have rented with Mark at Robinsons on and off for a Long time. We have never had any problems what so ever being a tenant in any of their properties. Any issues we had over the years although very minor were resolved quickly. We have grown to know Michael quite well over the years. Him and Mark have always gone out of their way to find us the perfect property. After a few years in one of their lovely rentals, we were in a position to buy.
They went above and beyond for us in every way. I was registered with all local agents, who hadn’t came up with anything, and on quite a few occasions didn’t even bother to call back. Robinson’s came up trumps again, found us our perfect forever home, and the whole process from their end went very smoothly!
I would highly recommend them, from rentals to buying- and if the time ever came where we did want to sell (doubtful) we would be straight on the phone to them.... Read more