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HouseWorth
© GetAgent Limited 2025
- Connells - Dunstable
Connells - Dunstable
Opens tomorrow at 8:30am
19 High Street North, Dunstable, Bedfordshire, LU6 1HX
Established in 1936, Connells are a network of high street estate agency branches, dedicated to providing a wide range of home moving services. At Dunstable, our team can help with selling or buying, letting or renting, mortgage services and much more to facilitate every step of your journey. Choose us.
Opening hours
- Monday 8:30am - 6:30pm
- Tuesday 8:30am - 6:30pm
- Wednesday 8:30am - 6:30pm
- Thursday 8:30am - 6:30pm
- Friday 8:30am - 6:30pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Connells - Dunstable Reviews (130)
Have you used this agent?
62%
2%
5%
4%
28%
All (130)
Seller (26)
Buyer (14)
Landlord (8)
Tenant (18)
General (64)
R LINJU
Hi
About a month ago we approached connells. It was a wonderful experience with Joey. Joey was a good person who explained everything to us. Myself and my husband ( Linju) we had conversation with Joey many times. We got a full support from him, I hope you are remembering us and the issue we faced . We are also cannot forget that experience and time we spend for this property. The way you are handling the customer, how you are handing over the key and mostly what a clean and wonderful arranged house you are giving to a new tenet it was fantastic. I hope you will read this message also I am wishing you a good future in your Job, you may get Lots of awards and rewards. Good luck.
Tenant
27th Jun 2025 (12 days ago)
Anonymous Homeseller
Ok could have been better
Seller
12th Apr 2025 (13 weeks ago)
A Nkhoma
Joey Lyons made house hunting and the process smooth, than you for your professionalism.
I will definitely recommend Connells Estate Agents ????
21st Oct 2024 (8 mo. ago)
K Reay
Huge thanks to Lee, Oliver and the team at the Dunstable office. Buying and selling property is known to be challenging. However the customer care afforded to me was outstanding. They were with me every step of the way through my sale and purchase. Their knowledge and experience was second to none and I could not have asked for more. I have no hesitation in highly recommending their services!
Seller
25th Sep 2024 (9 mo. ago)
F liga1
Forced the applicants to use in the house mortgage broker !!! ????
19th Sep 2024 (9 mo. ago)
O Har??a
Thank you Dan and John for your good service ????????????
18th Jun 2024 (1 year ago)
S Bell
Really good experience letting my first property on my own. Everyone I spoke to was very helpful, especially Joey - when I originally enquired I was told the property may be let, but would call me back if anything changed, and (unlike many other estate agents) he did call me back. He arranged a viewing, explained everything very clearly and always answered any questions I had. He was always happy to help, great communication, would highly recommend this branch. Thank you
Tenant
27th May 2024 (1 year ago)
Alexandra
Many thanks for Mihai and Joey, they helped us letting a property . They were very professional and all the time they kept us updated with everything regarding the house.
Landlord
24th May 2024 (1 year ago)
S Stimson
Great experience the team are very professional, helpful and friendly and most of all my house was sold fast. Thank you ????
Seller
18th May 2024 (1 year ago)
G Collins
When I’m told we have your details ,we will phone back ,professionally speaking I expect a call back .
15th May 2024 (1 year ago)
I Creciun
Liars, agressive marketing, forcing to use their services. Big No
12th May 2024 (1 year ago)
J Balogh
Very professional!
25th Apr 2024 (1 year ago)
A Bell
Went into the office in August expecting a professional valuation, was given a half hearted response and price based on a few photos on my phone and given a ridiculous management fee with no real explanation of what they would offer for the charges. Said I was not going to go ahead and have received nonstop calls ever since. I had asked to be removed from their system and directly asked Mihai Vilceanu the lettings manager to please stop calling and to remove me but clearly this has not happened as I am still receiving calls weekly telling me they have “lots of landlords renting out properties”. Baring in mind I initially came in as a prospective landlord,I’m not entirely sure how this has translated into me now being someone looking to rent, nor why connells and particularly Mihai seems unable to listen to simple GDPR requests to be removed. I asked for his managers details today for a form complaint and he refused and said the only way for me to make a complaint is for him to send me the form via email. I pointed out I was asking them to not contact me and the whole point of that was to also include not sending me emails and he laughed. Appalling customer service and clearly an inability to listen. Dread to think how they would have looked after my property.
Landlord
15th Mar 2024 (1 year ago)
F Blackwood
Really knowledgeable and focussed
6th Mar 2024 (1 year ago)
A Rockson
Under the excellent leadership of Lee, the team at Connells - Dunstable are outstanding. From the very beginning of the sale of my late mother's house (including navigating delayed probate), to the successful completion, they have been professional, efficient, knowledgeable, patient, courteous and above all - kind. There isn't a weak link in the Sales team ... I have nothing but praise for all those I engaged with: Lee, Oliver, Daniel and Georgio. Thank you so much.
Seller
22nd Dec 2023 (1 year ago)
W Hall
Exellent customer relations
24th Nov 2023 (1 year ago)
Dominika
From the first viewing all the way to moving Mihai and Stela from the lettings team were great. Throughout the process I had 101 questions and Mihai was super helpful and patient! Really happy to see that even after moving in Mihai is there to help if needed.
Tenant
22nd Nov 2023 (1 year ago)
J huntley
We have used dunstable Connells to both sell & purchase a property. They have been extremely professional, friendly & , helpful at all times. Always willing to take the extra step! Everyone is always there to try & sort out any queries you may have. I would recommend Connells to any buyer or seller for an extremely good service. A great confident & friendly team. Thanks to everyone especially Lee Oliver & George (who always makes us laugh) they have finally seen us across the line after a very stressful 18months (trough no fault of theirs) We are extremely grateful to all they have done & Al the help we received. THANKYOU TO EVERYONE AT DUNSTABLE BRANCH OF CONNELLS. JACKIE HUNTLEY
Seller
26th Oct 2023 (1 year ago)
G Smith
Initially opted for a cheap version, who did absolutely nothing but will still expect to be paid, and then decided to bite the bullet and pay the going rate. The team at Dunstable Connolls were really helpful and proactive from the off. They gave us a realistic valuation to aim for, and that's exactly what we ultimately got. We had lots of viewings and they kept coming too. Special shout out to Lee who has supported and guided us through to exchange. It's taken us a while to get here but, we're now in a position to move on to the next chapter. Thanks guys!
Seller
30th Sep 2023 (1 year ago)
C Bianchini
I thought from the brand and look this estate would be much more professional than how I was treated.
I was enquiring on some houses to buy and when I arranged one to view which I liked, I was rushed to be in there for 2 minutes, making bad taste comments about taking pictures ( how else would you remember what you visited if you view about 10+ houses?) and then rushing to another location which had no good public transport connection and very far away from the centre.
Even after this, they called to trying to sell me their "mortgagte and find house package" which requested me to come in to say I need X beds and my budget is Y. Just pointless waste of time for people who are busy!
Just avoid at any costs, and just keep in mind the person doesnt know much about the house that shows you, I got more info from a lady outside in the street.
Buyer
29th Sep 2023 (1 year ago)
P Mandache
Thank you Stela. Very impressed and very helpful with all the help we needed.
27th Sep 2023 (1 year ago)
R Khadrasi
Absolutely disgusting customer service from Estella and the manager in this Dunstable Connells. I’ve never dealt with such unprofessional individuals with extremely poor communication skills. These two cowboys were extremely blunt and rude to me and made my blood boil so I spoke to them how they were deserved to be spoken to. I put them back into their little place. Absolutely disgusting, rude & racist.
20th Sep 2023 (1 year ago)
E Lomotey
Yes all arrangements to rent the property went on well,great work done by Stela Botnari. Thank you .
Tenant
19th Sep 2023 (1 year ago)
T hill
Fantastic service . All very professional , they all went the extra mile with great speed to please my never ending questions . The phone was always answered promptly and with a smile ????. I would highly recommend this team to sell your house .
Seller
9th Sep 2023 (1 year ago)
M Prunaru
Bun?,am avut o experien?? ?i o mul?umire enorm? pentru aceast? companie.Echipa cât ?i Stela care îi mul?umesc foarte mult pentru ajutoru acordat ?i atât de dr?gu?? a explicat pas cu pas ?i la un timp record am g?sit chirie.O COMPANIE de nota 10.Recomand cu mare încredere ?i le mul?umesc enorm!
31st Aug 2023 (1 year ago)
C Munjere
They were really patient with us and walked us through the process swiftly. It was really easy for us with their guidance to get a property to rent . I would recommend them anytime of the day
Tenant
29th Aug 2023 (1 year ago)
D Smith
I think Stella and mihai were very very helpful and friendly thanking them both for there patience and helping get my dream home
Buyer
25th Aug 2023 (1 year ago)
J Bepete
Dunstable you are one of the best team credit to Stella much appreciated
10th Aug 2023 (1 year ago)
K bocherova
Super helpful and friendly team for rental! Pleasure to work with, always there to support and help you with all the rental processes ! Only had good experience with this agency so far, thank you !
Tenant
19th Jul 2023 (1 year ago)
I “Thatsizi”
The definition of “teamwork makes the dream work”. A big thank you to Stela and Mihai for securing a place for me and my mum.
17th Jul 2023 (1 year ago)
J Maginn
Amazing service, helped me with anything and everything, and continue to do so. Very attentive :)
14th Jul 2023 (1 year ago)
S Fear
Brilliant service, RICK CROUCHMAN, made my remortgage stress free and painless. Would recommend him 100%
3rd Jul 2023 (2 years ago)
Debs
If you are looking for an estate agent in Dunstable these guys are by far the best! Connells have provided a really outstanding service, the branch manager Lee has gone above and beyond to help out wherever possible. Not your average estate agent, kind, compassionate and genuine. 100% recommended. Worth 500 stars, sorry I could only give 5!
21st Jun 2023 (2 years ago)
B dunworth
Connells came to value our house on the Monday, by the Wednesday we had 3 viewings and was sold by the Thursday. After a few hiccups, not due to connells, our buyers had to pull out. Straight away connells was on the case lining up more viewings. The house was sold within the week, although we had to start again with new buyers, Lee Clake from connells pushed it all through as quickly as possible. He chased our solicitor and buyers solicitor on a regular basis an kept us informed at all times. He was open and honest about timescales and always had time for us. Thank you so much Lee, what was quite a roller coaster of a journey, you made easier.
Seller
27th May 2023 (2 years ago)
G Roch
I contacted connells I was interested then I read it was not available on right move
I emailed what was the situation but no one came back to me. Not impressed
15th May 2023 (2 years ago)
J Walsh
All the team at Connells were helpful and accommodating. Nothing was ever too much trouble and there was always someone on hand to answer any questions and offer support. Would definitely recommend to assist with your house sale.
Seller
31st Mar 2023 (2 years ago)
R Roxy
Very Please with the Hard Work and all Efforts, for Selling our Property,
Very Happy With the results, Thank you Again For all Team Dunstable ????
Seller
28th Mar 2023 (2 years ago)
B Matlas
If you are trying to sell the Property, I would strongly recommend the Conneils Estate Agents!
Got fantastic experience with them, they are just amazing from top to bottom.
What a lovely team.
Especially Lee The Manager xx
Seller
9th Mar 2023 (2 years ago)
O Andrejeva
Worst agency,avoid by all the means.
6th Mar 2023 (2 years ago)
I Rose
I've been to other branches of Connell's and have had a great experience . However today's experience was rather unpleasant.
I went to visit a 2 bed property in Dunstable. I informed the agent i wasn't interested in a property with storage heaters. He insisted i visit as he informed me that the storage heaters could be used as a electric heaters. When i arrived I didn't particularly love the property, 1100 not near a station, storage heaters and no parking and condensation everywhere. The agent informed me that he had just got an offer and I better be quick. I informed him that's fine i don't tend to make impulsive decisions. Please let me know if there are any similar properties. The agent then became very annoyed that he's little game didn't work with me, he then started to rant that "what's the point of informing you of new properties if you can't make a simple choice, they will disappear, it's pointless" i was shocked at his outburst he then started huffing saying "fine" and throwing papers together, I left immediately feeling really uncomfortable.
20th Feb 2023 (2 years ago)
P Hordau
We can't speak highly enough of our experience with Georgios!
We were impressed with Georgios professionalism and his genuine interest in assuring we were satisfied with our final decision on our new place.
Georgios, you made the process simple and easy to understand for us, and we appreciated your patience and expertise.
We will highly recommend your agency and
Yourself to people we know!
You are the best ????
Regards,
Paula and George
Buyer
30th Jan 2023 (2 years ago)
J Sliney
Terrible Lettings service. The only thing they are efficient at, is taking your money.
Tenant
31st Oct 2022 (2 years ago)
T Black
Wanted to view a property was told no properties available at all, felt like they were mugging us off
7th Oct 2022 (2 years ago)
B Crohns
Cowboys
3rd Oct 2022 (2 years ago)
I sigmond
Wery friendly people
3rd Sep 2022 (2 years ago)
K Karczewski
Great Staff, friendly as Well and very helpfull always on the client's side. They do more than their duty.
Highly recommended.
Anna and Kamil
12th Aug 2022 (2 years ago)
E Speak
Excellent customer service by Daniel. Fast, efficient and always ready to help.
28th Jul 2022 (2 years ago)
J Modupe
Dan and Jack were very helpful. Calm straightforward process. Always willing to be flexible with dates. Very professional. A stress free experience. Thank you!
27th May 2022 (3 years ago)
D Eji
I AM ONLY GIVING 5 STARS SO THE REVIEW DOESNT GET BURIED
The worst estate agents ever, I wish I could give a zero star. Lee from Dunstable Connells handled our purchase like a cowboy. As first time buyers we were eager so had our funds ready, however Connells kept us ill informed and lied for 7 months about our purchase. We made an offer in July 2021 and finally completed in May 2022, this was ultimately down to a complicated chain, however we were not told about this chain when we first offered and Lee knew we would be waiting for months. At first he connived with the vendor to make it seem like we were waiting for her boiler to be serviced which took 3 months (due to gas works) then it was she didn't have enough money to buy so she cant exchange yet. Lee lied to us like we were toddlers but we had no choice but to believe him. Luckily another agent from the upper chain contacted us and we were finally able to complete after 10 months. Even the solicitors they recommended (premier properties) were absolute trash. They didnt have the full information and gave us over 5 completion dates which turned out to be wrong. No one knew what they were doing and we were severely messed about. Please avoid doing business with this company
Buyer
13th May 2022 (3 years ago)
I Ardelean
Very well look after from Daniel (Letting)
He has help me in every single aspects all the time. Great communication with Connells team there’s always someone there ready to help
Definitely recommend this professional team ????
Landlord
7th May 2022 (3 years ago)
R graham
Awful service when used in the past. My wife made the mistake of phoning them recently to make an appointment. We cancelled and they have hounded us ever since with phone calls despite repeatedly telling them we’ve gone with someone else and to stop phoning. They won’t take no for an answer and just ring from different numbers. AVOID
29th Apr 2022 (3 years ago)
D Thompson
Oliver and the team have been brilliant all the way through this experience, I would highly recommend!
15th Apr 2022 (3 years ago)
M Syed
Jack and Daniel are very professional and helpful persons. We had a problem with referencing which was sorted out by these gentlemen. We appreciate their service and certainly go with them in future.
12th Apr 2022 (3 years ago)
L Jewhurst
I couldn't be happier with the service I received from Daniel and Jack in the Lettings team. I requested a viewing through email on zoopla and Jack called me the next morning and arranged the viewing the same day. Daniel advised us every step of the way, answered all of our questions and went out of his way to keep us updated throughout the process. The service was outstanding from start to finish and I would confidently recommend using Connells. I would definitely use them again.
Tenant
1st Apr 2022 (3 years ago)
A Lee
Excellent agent !!!!
We bought our first property in here .
Great experience!
Lovely thanks
Buyer
1st Apr 2022 (3 years ago)
Z Pritchard
Would never use. Very rude staff. Drunk on power
28th Mar 2022 (3 years ago)
S Edwards
Nothing on here took my fancy so just 3 stsrs
6th Mar 2022 (3 years ago)
O tossoun
Despite me and my wife being serial viewers Jaime for Connells has been a model of professionalism and patience and we thank him for helping us in what can be a very stressful time.
3rd Mar 2022 (3 years ago)
L dzinzeletaite
Amazing agency, we brought a home from here. George was very helpful, and worked above and beyond to sort issues, enquiries etc. Highly recommend!!!
Buyer
3rd Mar 2022 (3 years ago)
R Dochi?u
Very good. Lawrence
26th Feb 2022 (3 years ago)
R Lewis
Lee and his team are very professional, helpful and friendly. They guided me through every stage of my purchase with ease. I can highly recommend this branch of Connells. Thank you for getting me to where I needed to be and on time.
Rich.
Buyer
4th Feb 2022 (3 years ago)
A Szydlowska
Well managed flat rental.
Landlord
26th Jan 2022 (3 years ago)
E Yasini
Poor service ????
23rd Jan 2022 (3 years ago)
R Woods
Tried to book a viewing on a rental property and got told they would call me back, never did, and they don't even acknowledge the messaging service to contact them, will not be using them in the future
Tenant
14th Jan 2022 (3 years ago)
J McDermott
Brilliant service from the beginning through to the end. The guy who showed us round the house was great at knowing everything about the house and answered all of our questions. Very friendly and professional service.
1st Nov 2021 (3 years ago)
G Gradinariu
We just moved into our new house and could have not done this without the help from Daniel Barrett. Extremely helpful and very professional ,I would also like to take this opportunity to thank Daniel for making my life great deal much easier. Good luck.
Buyer
27th Oct 2021 (3 years ago)
L Wilbourne
As a first time buyer I was very optimistic but nervous as it was a new journey for me. Rick was brilliant at explaining my opportunities.
The viewing with George was reassuring and professional.
Throughout the process it was exciting, very long winded and stressful but Lee Clarke was very reassuring; also very honest. If I had problems or any queries he tried to answer them as honest and professional as possible. Although he continued to push things and chase the process.
They kept me feeling reassured and positive throughout.
I thank you again for your honesty, patience with me ringing up nearly everyday; but most of all the compassion to making my dream come true!
I will definitely recommend and also use again in the future
We did it! ??????????????????????
Buyer
15th Oct 2021 (3 years ago)
B C
Book a viewing. Show up. Wait 90 minutes, trying to contact the agents. Did I get the wrong time? No response. Get through eventually - they hadn't recorded the viewing on their calendar. No apology.
Take more time off work the following week. Show up. The agent appears - he forgot the key and I have to rebook. At least the agent was nice, despite the circumstances.
Take more time off the following week. Show up. The viewing was cancelled - nobody had bothered to tell me. The agent I spoke to said he tried to call me but I have no missed calls - blatant dishonesty and disrespect.
Not once was I given an apology, or a reason for the appalling treatment. Hours of my time wasted!
6th Oct 2021 (3 years ago)
B Mastalerz
Worst agency in human history
16th Jul 2021 (3 years ago)
K Ellis
The guys that handled our purchase were extremely helpful. They kept in contact with us throughout the whole process. Really happy.
Buyer
26th Jun 2021 (4 years ago)
M tearle
Never returned my call
21st Jun 2021 (4 years ago)
S Berg
Be very weary when looking at Connolls properties to buy. They alter their photos to make a property look bigger.
Buyer
20th Jun 2021 (4 years ago)
D Korycki
Worst Estate Ever! Please take someone else to sell your house with or think twice before use them. Waste of time as a seller and buyer as I had opportunity for both experience. Connels Dunstable told me they will remove me from a system if I'm not happy. Yes please remove me, I rather be homeless than buy or sell something with them.
Seller
12th Jun 2021 (4 years ago)
A Mosawi
provide me with very good services efficient and professional
23rd Apr 2021 (4 years ago)
R Moslin
From the first meeting with the agent to the sale of the house was just a matter of 2 weeks. Everything was handled by Connells and I was kept constantly informed of viewings and feedback, being 850 miles away from the property this was essential. The conveyancing however took 35 weeks, and during that time I have to make special mention of Lee Clark, who went above and beyond in helping me to drag my solicitors to completion. It's not often that I look at a bill, and think to myself that they earned every penny of that, but they did indeed.
Seller
23rd Apr 2021 (4 years ago)
F Elkington
I would give zero stars if possible. They were paid full management fees to manage my house in dunstable for 3.5 years and in this time only did 1 inspection. When I got the property back all furniture had been ruined and fixtures and fittings destroyed. The house was being used as a doss house by the tenants and numerous others. I have lost thousands of pounds but Connells have taken no responsibility for this at all. Do not use them under any circumstances.
Landlord
21st Apr 2021 (4 years ago)
K phillips
Connells Estate has some of the best and most effective agents. They were very patient with me as I collated all the documents that were needed to ensure that both, my partner and I were getting the best quality apartment that our pockets could afford. Keep up the good work, Daniel!
Tenant
31st Mar 2021 (4 years ago)
S Ross
never returned phone calls or e mails.
23rd Mar 2021 (4 years ago)
Anonymous Home Buyer
The staff were very friendly and communication was great!they help us trough the process of buying the house,explaining patiently and guide us trough step by step.thank you Connels!!!
Buyer
22nd Mar 2021 (4 years ago)
T Patton
I'd like to thank Tom, Lee and the team that enthusiastically, professionally and efficiently helped with the sale of my house. These guys are genuinely hungry tl get the business. Highly recommend these guys whether you are buying or selling. Thanks again guys!
Seller
15th Mar 2021 (4 years ago)
M M
Great agancy, will go extra mile!
28th Feb 2021 (4 years ago)
T Poole
Clunky website
10th Feb 2021 (4 years ago)
A Nowicka
I wanted to share my experience with this agency. We went for viewing and put in an offer on the house, the agent said because it's Saturday the offer have to go through a manager - we thought fair enough we can wait till Monday. I had to chase them up to check whether this information has been passed (luckily it was but no one thought to inform me of that). I asked what's the rough time to find out whether the offer has been accepted or not - the manager/supervisor said 1-2 days. So we've waited, no call so had to chase them up on my own to find out they still have no answer. So we just gave up, and it's been 2 or 3 weeks since we made any contact with them and they're still haven't called or contacted us and stopped sending any properties that would match our criteria. I must say that if an agency is trying to sell the house they should be making all the attempts to trying to sell it and contact the buyer and inform them of progress/situation. BTW, the house never even appeared on the market so I assume the vendor doesn't even want to sell. Not impressed at all with how things were handled.
8th Feb 2021 (4 years ago)
Anonymous Homeseller
Had a house to sell, no chain, called Connells Dunstable, spoke to the amazing guy there (to which he always answered the phone in two rings when I had to subsequently phone the office) and he put me in touch with my contact. who came out straight away and within two days we already had a committed buyer. This is Covid time so things are going to take longer. Nope - this went through like a dream with the guys that work there invaluable help - two months and 4 days start to finish (impatient seller - me and an impatient buyer)! Now that is great going on all parts. Outstanding service from start to finish. We as seller and the buyer thank you! Great Communication, Service, Price and Professionalism.
Seller
27th Jan 2021 (4 years ago)
T Harris
Had a house to sell, no chain, called Connells Dunstable, spoke to the amazing Steve there (to which he always answered the phone in two rings when I had to subsequently phone the office) and he put me in touch with Tom. Sir Tom as I now call him came out straight away and within two days we already had a committed buyer. This is Covid time so things are going to take longer. Nope - this went through like a dream with Tom and Lee's help - two months and 4 days start to finish (impatient seller - me and an impatient buyer)! Now that is great going on all parts. Outstanding service from start to finish. We as seller and the buyer thank you!
Seller
27th Jan 2021 (4 years ago)
J Kl
Poor, waste of time and money, I do not recommend. I’ve bought and sold many properties, i know my stuff and these guys dont know what they are doing waste of time, trust me dont waste your time with these people
Seller
27th Nov 2020 (4 years ago)
P Lewis
Worst Estate Ever! Waste of time as a seller and buyer! Appalling!
Seller
27th Nov 2020 (4 years ago)
A p
Very very poor service! AVOID!
27th Nov 2020 (4 years ago)
E Petraviciute
Bought a house from Connells few years back, and there was such a poor communication that the seller of the house thought that we have changed our minds as simplest of things took so long!
I have called them last week to check something, and I was told that they will call me back in 10 minutes. A week later I am still waiting for that phonecall.
This is twice that they let us down now.
Got to say that their mortgage advisor was up to speed, so that's the only salvation for them and only reason why I have given three stars instead of one.
Buyer
17th Nov 2020 (4 years ago)
B Lewis
Extremely poor service. They still use paper based systems to track customer records and interest in property, no wonder the manager is incapable of returning a phone call
13th Sep 2020 (4 years ago)
M Hunting
House on market with these people watch this space
Seller
27th Aug 2020 (4 years ago)
S Long
Do not use!!
Zero customer care and service
Completely unprofessional
Pressurising, borderline threatening behaviour
Lies, lies and more lies!
6th Aug 2020 (4 years ago)
Anonymous Homeseller
Waste of time, get minimal feedback from viewers if Connells actually manage to make contact with them afterwards and if the people actually turn up to view in the first place. Let down on numerous occasions and weren't interested why we didn't want to stay with them so they could improve their performance in the future. Poor, poor poor.
Seller
24th Jul 2020 (4 years ago)
LukeM1995
AVOID!!!
I would rather be homeless than use this joke of a company ever again!!
So many issues with my furnished rental property! Was left without a working washing machine for 3 MONTHS, no working TV aerial for months and was not given my landlords contact details. I was not getting enough hot water to even fill a bath tub (which was the only option as no shower installed). Promised countless phone calls and never recieved any back. Had to chase all my issues with the property DAILY and nothing was done until I had to get the local MP and the Council involved. Absolute joke company. DO NOT USE!!
Tenant
17th Apr 2020 (5 years ago)
L silva
Very good
14th Apr 2020 (5 years ago)
N Ouro-Gnao
Fantastic!
17th Mar 2020 (5 years ago)
K x
They kept cancelling appointments as they got other bigger jobs
29th Feb 2020 (5 years ago)
M Price
Thank you to a great team as ever, some to name a few Oliver, Tom and finally Rick. Rick has been a fantastic financial advisor and helped me with obtaining my mortgage once again. Thank you very much Rick and team - superb Marie
28th Feb 2020 (5 years ago)
E townsend
I have recently taken a rental property from Connells and both Leanne and Daniel were and continue to be helpful and kind to any needs I have had.
Thankyou for making my mover a bit easier
Tenant
28th Feb 2020 (5 years ago)
M Gist
I had a valuation on my home from Connells and in my opinion did not fill me with confidence, I had 2x other valuations previous to this and Connells seemed way off the mark ( undervalued) maybe the agent didn't fully understand what he was valuing as what I'm selling is a little complex.
Seller
11th Feb 2020 (5 years ago)
D Gascoigne
So I found a flat on rightmove the beginning of January decided to contact connells to book a viewing, got booked in for the viewing within 2 days of my request as it was late on Saturday. Vewied the property and decided to put in a offer the next day, the very same day I got the reply that I was accepted. From then on it all went so quickly and smoothly. I was all ready to move in on 31st january. The whole process was amazing I was so nervous as this was the first time I had ever done anything like this before. I've had non stop help and support from Daniel and Leanne from the first day I enquired to this very day now I'm in contact with them. I have had numerous amounts of visits to branch phone calls and emails with silly little questions. I wasnt made to feel stupid about anything they both went out of their way to help me with every single thing I've needed. Daniel and Leanne are truly amazing people and are amazing at their jobs I dont think they get enough recognition for what they do. They go above and beyond to do what's best for you , you can really see that they care about you. I would highly reccomend anyone wanting help finding a property to rent to go in connells and ask for leanne or daniel you wont be disappointed. Thank you so much both of you what you have done for me is just amazing I cant thank you enough for all your help :)
Tenant
7th Feb 2020 (5 years ago)
M Chirila
We dealt with Daniel and Leanne in the lettings team, they helped us moved quickly and were very helpful. We recommend them to anyone needing to rent
Tenant
7th Feb 2020 (5 years ago)
R Roleplay
Great friendly team, dealt with Lianne and Daniel from the letting team who could not be more helpful of they tried, if you're looking to rent I highly suggest coming here
Tenant
3rd Feb 2020 (5 years ago)
M Smu?niak
Really good and efficient service. Process was made smooth and Daniel was very supportive. Would recommend.
18th Nov 2019 (5 years ago)
Anonymous Homeseller
I had a real hit and miss experience with connells, but overall I really would not recommend them. Some of the estate agents are rude and patronising and ‘very shouty’ on the phone. I rearranged plans for a viewing, that was cancelled which I wasn’t told had been cancelled, they were just a no show. The mortgage advisor did more for me in regards to viewings! I would get told I would receive phone calls back and these would never come. Two estate agents that were nice, were lovely.
Seller
9th Nov 2019 (5 years ago)
R Fairley
I had a bad experience with my previous agent, I contacted a few agencies to help me with obtaining my deposit back and not many were able to assist other than an amazing team in Dunstable Connells lettings, Leanne was fantastic at helping us go through a process of getting our deposit back from a completely different agency and also helped us £100 compensation. We would highly recommend her for any lettings needs, couldn’t be more thankful.
Landlord
7th Nov 2019 (5 years ago)
C Giblin
Where do I begin . Will not be going through this company in the future .
14th Oct 2019 (5 years ago)
S Ioannides
Hi,
Our agent was Daniel Barrett, we have had excellent service from the first phone call relating to our current rental. Very professional and extremely efficient. Look forward to dealing with him in the future.
Tenant
31st Aug 2019 (5 years ago)
O Robinson
Absolutely appalling!! My property has been on the market for 6 months with connells. I have been ignored, lied to, and messed about no end. Seriously would not recommend at all. Feel like have wasted so.much time chasing and calling connells just for simple updates which I am afraid to say I still dont get. The staff do no communicate with each other let alone me and as a customer I just feel as though they have not been doing anything of what they have promised when we signed up with them. I'm hoping that they dont get to sell the property now purely so I dont have to pay them any kind of commission. Useless!
Seller
9th Aug 2019 (5 years ago)
K Ann
There has to be one member only inside I have been emailing and calling but to no avail.
I want to view a few places.
I have kept the phone ringing for two minutes.
You cant get through.
They have previously taken my details, set a time to call back and no one did.
This is annoying, a customer wants to view a property . They dont pick up or call you back.
3rd Aug 2019 (5 years ago)
V Cirstoiu
Nice and fast
31st Jul 2019 (5 years ago)
C stefan
Connells is The Best. Thank you Danyell, Thank you Connells!
31st Jul 2019 (5 years ago)
C Pavalache
Good and helpful people
27th Jun 2019 (6 years ago)
A K
I recently had the pleasure of meeting Daniel Barrett from Connells Estate Agents in Dunstable. I was interested in a 3 to 4 bedroom house to rent but initially struggled alot and was let down by other local agents.
After turning to Daniel, I realised that he as well as Connells operated in an entirely different and more professional way. He had plenty of stock to show me but knowing my needs he went out of his way to secure a house that was perfect for me and importantly ensured that the landlord maintained their contractual obligations to me way after the contract had been signed-great aftersales service!
I was very well looked after and would highly recommend Daniel as well as Connells Estate Agents in general.
Tenant
13th Jun 2019 (6 years ago)
L B
Good estate agency, nice people but staff don't fund for me what I needed so I moving to different estate agency. Sorry guys. Cheers anyway.
10th Jun 2019 (6 years ago)
S Giorgian
I am a tenant with connells for 2 years and I am very happy, they help me a lot.
Tenant
1st Jun 2019 (6 years ago)
L warren
Helped us get moved out in under 2 weeks, friendly team
31st May 2019 (6 years ago)
C Elston
Very positive experience , would highly recommend. Was Satisfied with the customer service
29th May 2019 (6 years ago)
N Browne
I sold my house through Connells Dunstable. Vinny and the team achieved full asking price very quickly in a tough market and always kept me updated.
Seller
29th May 2019 (6 years ago)
P Aitken
Helped my daughter rent a property, very helpful and professional Lettings team, smooth process. Would recommend.
Landlord
7th Mar 2019 (6 years ago)
P Jones
Very professional
6th Jan 2019 (6 years ago)
V Docherty
I can highly recommend Connells, Vinnie and his team are very professional, friendly and knowledgeable. Vinnie helped me through a very difficult and stressful sale, without his knowledge and experience I would have lost my sale. Oliver and James were also very helpful. Thankyou all very much.
Seller
2nd Dec 2018 (6 years ago)
G clark
Absolutely delighted with Connells estate agents Dunstable, on with another agent in the town for 12 weeks had it on with Connells sold in under a week. Thank you Vinnie and the team for your hard work.
Seller
18th Jul 2018 (6 years ago)
S Hawtin
On balance found the experience neither good or bad. The estate agents would benefit from improving communication skills. Updating clients at regular intervals. Having said that when communication was established it was so done in a professional manner.
17th Jul 2018 (6 years ago)
F Rotaru
The worst experience.
26th Jan 2018 (7 years ago)
K Márton
Absolutely useless people. Such an unprofessional letting agency. No communication, no response at all. Still owes us money. I will take this case to the court. Not recommended!!!
Landlord
16th Sep 2017 (7 years ago)
E Harris
After months of searching for properties and being let down by various estate agents, we are writing to commend highly Joe Skingsley. For not just his expansive knowledge of each property but his lovely mannerisms and how comfortable he made us all feel. He booked us in late notice with several properties and spent the entire afternoon with us. He was patient, respectful and considerate, and is BY FAR the best estate agent we have ever come across. We have now finally found a property perfect for us thanks to Joe. Thank you again Joe for making the whole experience more enjoyable! From Luke, Freda and Ellie!
Buyer
28th Jul 2017 (7 years ago)
Z Pujol
Popped into the office as I'm looking to develop some land I own, I spoke with the branch manager Vinny and I must say that his local knowledge is exceptional. He knew everything about school catchments and talked me through initiatives such as help to buy as well. I would highly recommend speaking with him for any future developers!
24th Mar 2017 (8 years ago)
B Lockyer-Skingsley
The person that assisted me, James, was very helpful and reassuring. It was by far the best Agency experience I have had in this area and i will not hesitate to use/visit again
10th Mar 2017 (8 years ago)
S Noronha
one of the worst estate agents to deal with had a horrible experience dealing with them with one property which fell through
dont waste your time dealing with them
8th Nov 2016 (8 years ago)
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