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- Sally Hatcher Estates Limited - Canterbury - Sales
Sally Hatcher Estates Limited
Closes at 5:30pm
Unit 9, CMA Industrial Park, Howfield Lane, Chartham Hatch, CT4 7LZ
Sally Hatcher Estates Limited - Canterbury - Sales are an estate agent in Chartham Hatch. They mainly list properties in CT1, CT4 and CT3. Over the last 6 months, they've listed 16 properties, with 5 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 12:30pm
- Sunday Closed
View all details
Accreditations
Sally Hatcher Estates Limited - Canterbury - Sales Reviews (69)
Have you used this agent?
84%
6%
0%
0%
10%
All (69)
Seller (8)
Buyer (5)
Landlord (6)
Tenant (25)
General (25)
M Bristow
I recently worked with these guys and to say they are friendly, helpful and very approachable is an understatement!. I would highly recommended them.
3rd Jul 2026 (18 weeks ago)
W Burger
Exceptional Service in Littlebourne
We had a wonderful experience renting through Sally Hatcher. The team is highly professional, incredibly friendly, and always fast to respond to any queries. The property in Littlebourne was a lovely house and exactly what we were looking for. We are extremely happy with the service we received and wouldn't hesitate to recommend them to anyone looking for a seamless rental experience. A truly 5-star agency!
We had a wonderful experience renting through Sally Hatcher. The team is highly professional, incredibly friendly, and always fast to respond to any queries. The property in Littlebourne was a lovely house and exactly what we were looking for. We are extremely happy with the service we received and wouldn't hesitate to recommend them to anyone looking for a seamless rental experience. A truly 5-star agency!
Tenant
20th Feb 2026 (8 mo. ago)
J Offen
Sally & her team have managed two of our commercial properties for us now for several years. They always act professionally & go above & beyond to fulfil our needs, ensuring that the contracts run efficiently. I will always recommend Sally Hatcher Estates.
Landlord
2nd Dec 2025 (11 mo. ago)
B aw
I had lived (rented)in one of their properties for 7 years. Great communication, professional and a pleasure to deal with and quick on repairs. I would say anybody who rents through Sally Hatcher are making the right decision. I could not recommend them enough.
Tenant
2nd Dec 2025 (11 mo. ago)
B Kidger
My partner and I have recently moved into our first house that Sally and team managed. As you will know, buying ones first home can be a challenging, stressful and confusing affair! However Sally was always there for us to answer questions, guide (far too often!) and took much of the anxiety of buying for the first time away from us. She always got back to us when we were pestering her and was so exceptionally kind, generous with her time and made the whole process smooth and timely. We very much hope her and her team manage every house we buy!
Buyer
26th Nov 2025 (11 mo. ago)
S Foord
Really impressed with the service received from Sally and Emma at Sally Hatcher Estates. They responded to both calls and emails promptly and professionally, and always with a friendly approach.
Between them, they helped make my move a lot easier and less stressful.
I would definitely recommend their service to anyone moving home ??????.
Between them, they helped make my move a lot easier and less stressful.
I would definitely recommend their service to anyone moving home ??????.
23rd Nov 2025 (11 mo. ago)
J Rivers
I can’t praise Sally and Emma highly enough for all their support and hard work during the sale of my mother’s house. Always happy to offer advice and find solutions to problems as they arose. They reply to emails quickly and efficiently. I would highly recommend Sally Hatcher Estates.
Seller
14th Sep 2025 (1 year ago)
F beeching
Sally and Emma provided a superb highly professional supportive service, under sometimes very challenging circumstances throughout the sale process.
Sally is a very skilled, reassuringly confident negotiator who I cannot recommend highly enough!
Thanks so much for your patience and persistence, all very impressive!
Sally is a very skilled, reassuringly confident negotiator who I cannot recommend highly enough!
Thanks so much for your patience and persistence, all very impressive!
Seller
9th May 2025 (1 year ago)
E Evyy
We would like to sincerely thank the agency for excellent cooperation and outstanding service. A special thanks to the director – a wonderful woman who truly loves her job, and whose professionalism and warm communication left an amazing impression.
From the very first moment, we were welcomed so kindly – with a smile, a greeting card, and a lovely gift. Such attention to clients made a lasting positive impression.
My husband and I are truly delighted, and we wish you the greatest success in your work and only the best clients!
From the very first moment, we were welcomed so kindly – with a smile, a greeting card, and a lovely gift. Such attention to clients made a lasting positive impression.
My husband and I are truly delighted, and we wish you the greatest success in your work and only the best clients!
23rd Feb 2025 (1 year ago)
R Ware
“Sally was an absolute gem throughout our property purchase. As first-time buyers, we had so many questions, but she was always patient, kind, and ready to guide us every step of the way. Her support made the whole process so much smoother. We couldn’t have asked for a better agent—thank you, Sally!”
Buyer
20th Dec 2024 (1 year ago)
O Ode
Sally Hatcher Estates Limited, Management, Staff, and their properties are best in the sector in the UK… immaculate professionals
3rd Dec 2024 (1 year ago)
D Antoniou
Very professional team . Always respond quickly and get things sorted asap. Polite and friendly team. Very understanding of personal situations.
24th Jun 2024 (2 years ago)
M Tariq
After dealing with so many agencies in Canterbury and around Kent area, Sally Hatcher so far is the most professional agency we have dealt with ; prompt responses, putting into consideration all individual personal circumstances, facilities communication with landlords , and very quick actions to proceed forward in lettings. I can’t express enough my gratitude towards Sally, highly recommended for anyone looking to rent in Canterbury and Kent area !
Tenant
12th Mar 2024 (2 years ago)
E Phyu
Sally Hatchers team were very helpful and supportive throughout the agreement, highly recommended.
15th Dec 2023 (2 years ago)
L Hailey
Rented a beautiful flat in Canterbury through them for 2 years. Have no complaints. They were really friendly and helpful throughout the whole rental. Any issues that came up were dealt with quickly and efficiently. When they arranged for the property inspections they were really considerate to fit it around when was good for us. Just really great customer service. ??????
Tenant
24th Jul 2023 (3 years ago)
Sam
From my first interaction with Sally hatcher estates to moving out, they have been nothing but helpful, responsive and kind. Sally is especially punctual with emails and communication. I would definitely give them a call If I find myself in Canterbury again.
Tenant
13th Jul 2023 (3 years ago)
E tearle
As students it can be very difficult to find an estate agent that is in the renter’s favour. After myself and 2 of my housemates having such poor experiences with multiple estate agents within Canterbury, we were so thankful to find Sally Hatcher estates. Right from the house viewing until now they have been nothing but amazing and beyond helpful - particularly Dean Smith. Even after copious amounts of questions and emails he has never failed to respond within the hour or even minutes and always in a thorough and polite manner. He even went out of his way to advise us on how to arrange/manage bills, council tax etc which is so helpful for us as first-time renters! We would highly recommend Sally Hatcher estates, especially to other students and are so thankful for everything they have done for us so far!
Tenant
17th Jun 2023 (3 years ago)
Stuart
Myself and my fiancé have had a great experience from the whole team at Sally Hatcher Estates, communication being the strongest point for us, from start to finish, all other estate agents didn’t even bother getting in contact with us or helping when we had 2 weeks off work to complete viewings, Sally Hatcher Estates replied and assisted us in a matter of minutes, replied fast via email, was helpful on the phone and even came out so I could take a picture of washing machine connections in our new home. Honestly 5 star friendly service and helpfulness. They’re so far ahead of all other estate agents we dealt with and we dealt with a lot and tried getting communication from. Well done guys and thank you!
Buyer
27th Apr 2023 (3 years ago)
S snoad
I recently used Sally Hatcher Estates for a rental property for my Mother in Law. Superb, efficient and communicated effectively, i would highly definitely recommend.
Landlord
14th Apr 2023 (3 years ago)
Anonymous Homeseller
Very exceptional service. Ben was always prompt in replying to messages and emails and gave very sound advice.
Seller
8th Feb 2023 (3 years ago)
P Hobbs
Absolutely brilliant company. Very professional along with being very caring.
5th Jan 2023 (3 years ago)
S Rogers
Ben recently handled a sale for me and I was very happy with the service he provided. He was very responsive as well as honest with his feedback which resulted in a positive outcome. This was very different to service I had received from the previous agent who was trying to sell the property. Well done and thank you Ben!
Seller
2nd Nov 2022 (4 years ago)
R Riaz
One of the best Estate Agent in Kent. Keep up the good work the most humble and professional team.
20th Sep 2022 (4 years ago)
D Cham
My experience with Sally Hatchers has been nothing but positive. I would like to extend my gratitude to Dean who has been my agent for the two years I was living at my student property. Without Dean I’m honestly not sure where I would be today. Our house had some complications that made living quite difficult. But Dean was always there to offer us advice with a quick response time. He is friendly, always goes above and beyond, and made our renting experience very easy. So thank you to you again Dean. I would 100% recommend going with Sally Hatcher if possible.
Tenant
13th Sep 2022 (4 years ago)
H yousaf
We have been with Sally Hatcher for the past 2 years and the experience has been amazing. We were tenants to a student house, and the communication and customer service the estate agency has given us has gone above and beyond anything we could have imagined. Any time we ever had an issue we would email and get an instant response. Furthermore, the estate agency went beyond house matters and were always quick to inform and explain any processes we were unsure of given our inexperience in renting houses such as setting up bills, the check in and check out processes. Most significantly, our biggest issue was with our landlord and our deposit which they were taking an unjust and extortionate amount for. Our estate agent, Dean, did everything in his power and knowledge to ensure we were well informed about our rights as tenants and what the entire process would be like. There was complete transparency and constant clear communication, over the phone and email, and we were never left in the dark, despite the landlord partially taking advantage of our inexperience. I was able to negotiate and stand firm once being properly informed about the entire check out and deposit return process by Dean, and was always shown the landlords replies and stance throughout. Without Sally Hatcher, I can’t imagine what our renting experience would have been like. Dean taught me enough from this experience that I will take with me in all future endeavours in property. A huge thank you from us!
Tenant
11th Aug 2022 (4 years ago)
J D
Been with this letting agent for about a month and a half and I have nothing but good things to say about them. They are very friendly and have handled all of our problems quickly
30th Jul 2022 (4 years ago)
F Cyrillius
Couldn't compare the service we recieved. Sally Hatcher was from the very start knowledgeable about the house and the neighbourhood surrounding that we went to view. They kept us in touch every step of the way and helped us with any Queries that we had during the process. Once everything had gone through they gave us a warm welcome to the neighbourhood and a beautiful house welcoming gift. A special thankyou to Ben who we can't thank enough. Thankyou to all the Team.
1st Jul 2022 (4 years ago)
S Usurelu
Been with Sally Hatcher Estates for 7 years and they are all amazing. Communication is brilliant and all staff are super professional at their jobs. Thank you !
23rd Jun 2022 (4 years ago)
V Walker
Highly recommend Ben @Sally Thatcher. He spent so much time making sure I was 100% happy. And his presentation of my house was superb. A proper write up and excellent photos. I didn’t feel under pressure, unlike the bigger agents & Ben had a solid plan in place with lots of prospective buyers queuing up. I decided on the end not to sell as couldn’t find anywhere, and my circumstances changed. But if I do decide to sell I will definitely use Ben. Highly recommend.
Seller
23rd Mar 2022 (4 years ago)
J Culum
We had an amazing experience dealing with this agency, in particular Ben. He was reliable, friendly and very genuine and it was a pleasure working with him to find our perfect home. Thank you so much.
Buyer
3rd Mar 2022 (4 years ago)
J Griffiths
Sally Hatcher is unique from the other estate agents that I have delt with.
Their staff were friendly,helpfull and genuinely interested in their clientele
When I visted their branch there was a family feel and the staff were happy to take time with me to walk me through the application to rent one of their propertys & help me set up my utilites as well.
There was even a card put in my property pack welcoming me to my new home which I felt was a lovely touch.
How many estate agents would do that ?
Their staff were friendly,helpfull and genuinely interested in their clientele
When I visted their branch there was a family feel and the staff were happy to take time with me to walk me through the application to rent one of their propertys & help me set up my utilites as well.
There was even a card put in my property pack welcoming me to my new home which I felt was a lovely touch.
How many estate agents would do that ?
Tenant
25th Nov 2021 (4 years ago)
J Netherton
From start to completion Ben our estate agent was knowledgeable, helpful, kept us up to date and easily available for any queries
19th Nov 2021 (4 years ago)
L Gallery
I have used Sally Hatcher Estates for rentiung a property for many years and always had excellent service. We recently sold a property through them too and Ben was extremely good... attentive, practical and very knowledgable. A great company, would definitely recommend.
Seller
2nd Nov 2021 (5 years ago)
J Macey
An outstanding team. Having used Sally Hatcher Estates for letting and selling properties, I can wholeheartedly recommend their team for their excellent professional service.
22nd Oct 2021 (5 years ago)
A Wells
The service I had through Sally Hatcher Estates for the sale of my property was excellent. Ben worked tirelessly at a difficult time with a property which was tenanted. He handled the sale with efficiency and was prompt with all feedback. He negotiated the sale with a positive calm manner and I was very pleased by the outcome.
Seller
21st Oct 2021 (5 years ago)
S H
As a Landlord, I cannot recommend Sally Hatcher Estates Ltd highly enough. They have been a joy to work with and been hassle free. Snags on the property are resolved quickly, tenants are very happy and so are we. Efficient on every front, friendly and personable, decent and trustable.
Landlord
6th Oct 2021 (5 years ago)
Josh
Stayed will sally for three years no issues, best out of the many options out there, any problems regarding the house were addressed and fixed by the landlord in decent due time very prompt to respond. besides a few issues here and there but overall 10/10
Tenant
5th Oct 2021 (5 years ago)
S Phillips
Stayed in one of the student properties, with four friends from university, over a period of two years. As estate agencies go, Sally Hatcher is one of the better ones. For a student property the house was nice, and if any issues at the house occurred, most were dealt with promptly. The staff at Sally Hatcher are friendly and patient, particularly Dean, who was always courteous and polite. Would recommend to other students.
Tenant
27th Sep 2021 (5 years ago)
M Fratianne
For all landlords in Canterbury area wishing to find a professional and caring estate agent, look no further than Sally Hatcher Estates.
For a number of years I have rented out property in the Canterbury area using High Street Letting Agents. However, I cannot emphasise enough how delighted I have been with Sally Hatcher. They are a hands on organisation where nothing is too much trouble, making the job of being a landlord stress free. They work together as a close team and everything is done in an expedient manner at a high professional level.
For a number of years I have rented out property in the Canterbury area using High Street Letting Agents. However, I cannot emphasise enough how delighted I have been with Sally Hatcher. They are a hands on organisation where nothing is too much trouble, making the job of being a landlord stress free. They work together as a close team and everything is done in an expedient manner at a high professional level.
Landlord
24th Sep 2021 (5 years ago)
J Coster
Always very helpful and quick to react.
1st Sep 2021 (5 years ago)
S E
I spoke to Sally herself when I phoned. She was very helpful, professional and knowledgeable. I would recommend this organisation for their very good service.
10th Aug 2021 (5 years ago)
R Russo
Would like to thank the team and Dean especially for giving us a flexible and easy final year with our tenancy and helping out the best they could, i highly recommend letting with Sally Hatcher Estates, very professional.
Tenant
3rd Aug 2021 (5 years ago)
A Puttock
We were really impressed by the support and enthusiasm of the team at Sally Hatcher Estates.
Dean Smith was incredibly helpful and efficient, guiding us through each step of the letting process and answering all of our questions quickly. We felt that he had our best interests at heart and represented us well.
Dean Smith was incredibly helpful and efficient, guiding us through each step of the letting process and answering all of our questions quickly. We felt that he had our best interests at heart and represented us well.
Landlord
22nd Jul 2021 (5 years ago)
C Nye
Staff were extremely supportive and helpful through the entire year. Everyone was friendly. Couldn’t find a fault if I wanted to.
21st Jul 2021 (5 years ago)
J Bowden
2021 UPDATE -- A family business which has provided exceptional service and unwavering support throughout my 7 years / 4 tendencies.
5* recommendation to both students and professionals looking to rent in the Canterbury and surrounding areas.
Any issues resolved promptly with utmost care. Considerate and attentive follow-up always much appreciated.
Two student tenancies followed by another two professional tenancies. Couldn't be happier. Great service all round. 10/10
5* recommendation to both students and professionals looking to rent in the Canterbury and surrounding areas.
Any issues resolved promptly with utmost care. Considerate and attentive follow-up always much appreciated.
Two student tenancies followed by another two professional tenancies. Couldn't be happier. Great service all round. 10/10
Tenant
13th Jul 2021 (5 years ago)
DevineDev
Only just started my tenancy but so far Sally Hatcher has been responsive to any issues we have had, the property was cleaned and had furniture removed for us on the day of move in. Contact with agents has been friendly and consistent so far and I am happy with their service
Tenant
6th Jul 2021 (5 years ago)
R Srinivasan
Sally’s team was very cooperative, responsive and supportive. They were able to clearly understand my need and provided me with good options. Once finalised they were able to progress pretty quickly to finalise the tenancy. They had not cut any corners and have been very nimble and professional.
Tenant
29th Jun 2021 (5 years ago)
E Beeley
Rachael's review below is spot on! Please avoid this estate agent at all costs! Sally Hatcher is very rude and careless!
18th Jun 2021 (5 years ago)
R Pickett
Avoid avoid avoid! Unless you want this estate agent to treat your personal issues as office gossip and send them amongst themselves but accidentally send them to you then I suggest you use a more professional estate agent!
Sally Hatcher is a rude, and careless person that will say all the right things but actually shouldn’t make it past first stages interviews of packing shelves
Sally Hatcher is a rude, and careless person that will say all the right things but actually shouldn’t make it past first stages interviews of packing shelves
8th Jun 2021 (5 years ago)
S skeet
I have dealt with Sally and her lovely team for around three years they have always been very helpful ,I rented a property through her ,,I had no problems at all ,always happy to help,I would highly recommend the company
Tenant
5th Jun 2021 (5 years ago)
K H
Avoid. Lead you to believe the place is good when all you get is problem after problem no privacy and constant stress from everything you could imagine. Horrible place. Next to no communication and the staff are useless.
25th May 2021 (5 years ago)
E Malovrouvas
Ben Johnson is one of the three top estate agents I met in our 20+ different estate agents we had dealings with, the last few months we have been looking intensively for a property to buy. Professional and honest! He will still go out of his way to meet the needs of a potential client and comes across as a truly caring negotiator for the needs of both parties. Pleasure to meet him!
Buyer
4th May 2021 (5 years ago)
D Vellani
We have to say how impressed we were with the service that Ben Johnson provided when supporting us to sell our property. His focus was on selling our house rather than on selling us a house. He was persistent but never pushy. His manner was infectious and he was able to sell our property, which was not easy to sell- we had been trying to sell for nearly two years-in a short space of time and for the asking price. Throughout the process, Ben explained the stages and prepared us for the next step. If you need someone who is passionate about helping people move on, then I can’t recommend Ben and Sally Hatcher enough.
My daughter has also used Sally Hatcher to rent a property whilst at University. Communication was excellent and she felt supported during her two-year tenancy. Issues were dealt with promptly and we felt we could trust her. A very positive rental experience.
My daughter has also used Sally Hatcher to rent a property whilst at University. Communication was excellent and she felt supported during her two-year tenancy. Issues were dealt with promptly and we felt we could trust her. A very positive rental experience.
Seller
20th Apr 2021 (5 years ago)
P Russell
First class professional property management to the mutual benefit of landlord and tenant. Highly recommended.
27th Jan 2021 (5 years ago)
Anonymous Landlord
I have been a private landlord for more than 50 years. So far I have found Sally Hatcher Estates to be the best Estate Agent I have ever dealt with. They are proactive in all necessary domains and I was particularly impressed to receive my rental tax statement without asking. Their trades people are efficient and all enquiries are promptly answered.
Landlord
30th Nov 2020 (5 years ago)
S skeet
always a good experience dealing with Sally ,always very helpful
5th Nov 2020 (6 years ago)
M Wilson
The staff at sally hatchers are lovely! had a great year renting with them! they were so friendly and made sure i had everything i need! Thanks Sally and everyone!
Tenant
9th Sep 2020 (6 years ago)
P Morris
Excellent letting agent
8th Sep 2020 (6 years ago)
R Bally
Was helpful with advice for sorting deposit repayment issues amongst shared housemates. Easy to contact, very empathetic.
Tenant
26th Aug 2020 (6 years ago)
T Arnold
Very quick to respond to queries and willing to help!
24th Jul 2020 (6 years ago)
Skyonline123
Students avoid. Get everything in writing. Made us pay the landlord's insurance. Didn't cut the grass all year. In their inspections over the course of the year they use these as a weapon when they try to take a huge chunk of your deposit at the end of the tenancy.
We arrived on check in and the inventory check had already been done when we were promised a walk-through. They know the law very well and use that against you.
We won almost all of the deposit from the dispute back after they had cleaners clean the entire house despite what the check-out said. I'm not sure how they're getting on after the tenants fee act from June 1st banning all the fees they charge, but overall this is not a reputable agency from my experience. Students avoid.
We arrived on check in and the inventory check had already been done when we were promised a walk-through. They know the law very well and use that against you.
We won almost all of the deposit from the dispute back after they had cleaners clean the entire house despite what the check-out said. I'm not sure how they're getting on after the tenants fee act from June 1st banning all the fees they charge, but overall this is not a reputable agency from my experience. Students avoid.
Tenant
8th Sep 2019 (7 years ago)
C Light
We are a french couple, this summer we were looking for a property to rent and we found one on Sally Estates agency. We were suspicious in the beginning because we were in France and we didn't know if it was a fake agency, property or anything else... After many and many conversations with the agent (which by the way is absolutely kind and prevenant, he totally understood our condition and our septicism),we also check sources online we finally found an agreement. They let us time to think about it and it was really nice. We moved in a couple of days ago and we are really happy. The apartment is lovely, so clean and warm. We recommend this agency for everybody. The only negative thing (for us as students) is that we are French and we don't have a British garant so we have to pay the entire year beforehand...
If you want you have an another option, rent a garant. However everything was perfect.
If you want you have an another option, rent a garant. However everything was perfect.
Tenant
7th Sep 2019 (7 years ago)
M Woods
All I can say are positive things about this service. No issues at all and the price of the housing we were given were the lowest I could find in any of the Canterbury Estate agents. They may have taken abit extra away from the deposit but it was fair compared to the other horror stories I had heard from.
Tenant
27th Jun 2019 (7 years ago)
C Bosham
Nothing but trouble from start to finish would never rent from them again
Tenant
8th May 2019 (7 years ago)
J Kiff
Student living happily with Sally Hatcher Estates.
Tenant
2nd Jan 2019 (7 years ago)
O Watson
Come across as a very shady agency looking to exploit students and their lack of experience.
For example, trying to charge £120 for a blocked sink despite us trying to solve it ourselves with sink unblocker and the plumbers saying that the poorly installed pipes made it more susceptible to blockage.
One of our showers has been unusable for 7 months and they didn’t fix or compensate us for it.
One of our tenants has even been living in a mould-encrusted room for the majority of her tenancy.
For example, trying to charge £120 for a blocked sink despite us trying to solve it ourselves with sink unblocker and the plumbers saying that the poorly installed pipes made it more susceptible to blockage.
One of our showers has been unusable for 7 months and they didn’t fix or compensate us for it.
One of our tenants has even been living in a mould-encrusted room for the majority of her tenancy.
Tenant
9th Jun 2018 (8 years ago)
K fitch
Nice people, great place
7th May 2018 (8 years ago)
L Barnett
*I can only speak for my own experience*
The student house I rented from them for my final year was lovely, it was well kept, well insulated and well looked after by the landlord. Throughout the whole year me and my housemates had barely any issues with the house. My issues lie with Sally Hatcher, not the house itself; of which I had no problems with"
However, I do have issues with Sally Hatcher. By the end of the tenancy we started to have major issues, and have only just resolved the matter (in October!). They had already messed up our deposit halfway through the year, and conclusively had to throw the full deposit under one name (their own administrative error). As well as this, they charged an extortionate amount from our deposit in the first place - nearly £500 in total (a completely unfair amount).
The situation is more dense than this, but all I can advise is; if you want an Estate Agents that will cheat you of your deposit, that has THE worst administration and THE worst communication with their tenants - then Sally Hatcher is the best by far!
If you would like more details on my experience with them, feel free to drop me an email. I have emails and documents to prove how poor they have acted on behalf of my and my fellow housemates
The student house I rented from them for my final year was lovely, it was well kept, well insulated and well looked after by the landlord. Throughout the whole year me and my housemates had barely any issues with the house. My issues lie with Sally Hatcher, not the house itself; of which I had no problems with"
However, I do have issues with Sally Hatcher. By the end of the tenancy we started to have major issues, and have only just resolved the matter (in October!). They had already messed up our deposit halfway through the year, and conclusively had to throw the full deposit under one name (their own administrative error). As well as this, they charged an extortionate amount from our deposit in the first place - nearly £500 in total (a completely unfair amount).
The situation is more dense than this, but all I can advise is; if you want an Estate Agents that will cheat you of your deposit, that has THE worst administration and THE worst communication with their tenants - then Sally Hatcher is the best by far!
If you would like more details on my experience with them, feel free to drop me an email. I have emails and documents to prove how poor they have acted on behalf of my and my fellow housemates
Tenant
7th Nov 2017 (8 years ago)
J Hague
10/10, Great service and very helpful for student lettings. A service provided unlike other lettings agencies.
3rd Feb 2016 (10 years ago)
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