R Menzies
Following Dean’s valuation visit to our flat, we knew Sargeants were a good fit for us. Not only because of the professional attitude and successful track record but because there was a personal touch and an understanding of our family circumstances.
This continued when we met the rest of sales team on a home visit and we were delighted that Hulya was our point of contact. Our flat sold promptly and for the top end of our valuation.
Hulya also worked hard to find us the right property to purchase. Hulya was attentive to our wish list and ‘got us’ right away. She supported us brilliantly with our successful offer. With both our sale and purchase, Hulya always answered the phone, was proactive when needed and had a positive attitude.
We highly recommend Sargeants.... Read more
Seller
24th Oct 2024 (12 weeks ago)
M Pusey
I am not the sort of person who often leaves reviews, but I felt compelled in this instance, because the staff at Sargeants were so, so good.
I had a few valuations with local estate agents when selling my property in Ealing, including big regional/national chains, and then Dean Sargeant (of the "Sargeant's" name) came over to assess the property himself.
Right from the beginning he was all over the details, had a great deal of information about the area (where he has lived for many years) including schools, local values, sold prices, market trends etc... He showed us the industry portal on RightMove that the public can't see that shows agents who reduce prices after a few months, how long agents have had properties on the market for, if valuations are correct and a whole host of other info. Sargeants came out on top in all of them (I guess that's why nobody else showed me!)
Not only in terms of the obvious professional sales acumen, but personally Dean (and Sargeants) left all the other agents in their dust. I decided to give them the property to sell.
It was obviously a good choice, there were 10 viewings in a week or so and it was sold STC after just 10 days.
When they took the property on, the day-to-day in the office was down to Hulya.
Hulya, I can only describe as A GIFT
She pushed buyers when needed, she always, ALWAYS answered the phone, she was courteous and professional at all times, and when things got tricky in a the chain she was the one who mopped things up, chased solicitors, other agents, put up with our nervous and frustrated calls, hustled buyers, et al.
If there are estate agent awards in 2024/2025, there's little point announcing any nominees, Hulya will sweep the board.
I am struggling to think of anything negative to say about them - because there isn't anything.
Thoroughly recommended!
Mark... Read more
Seller
8th Oct 2024 (14 weeks ago)
M Mair
We sold our property with Sargeants, Northfields Avenue. We had an appointed agent Hulya. From the start we met at the property and Hulya took time to understand each room and point in the house. She then spent time understanding our story and what we needed to happen. When we were then faced with the end challenges of Solicitors, Hulya worked tirelessly with us to make it happen. She was dedicated and committed and followed through on any queries or requirements you had. I even had one on one conversations at the office and was treated with empathy, and support. She guided us through each of the stages and was very dedicated and diligent in her work ethic. I would highly recommend Sargeants as they take the customer to the heart of what they do and put them first. Thank you to the whole team.... Read more
Seller
3rd Oct 2024 (15 weeks ago)
R Cook
Still waiting for our deposit to be returned or for anyone to actually contact us and tell us anything, despite our contract ending over a month ago. Sargeants were very happy to respond within 24 hours when they're making the sales/filling rentals but the aftercare is shoddy and severely lacking!... Read more
Tenant
16th Sep 2024 (17 weeks ago)
S R
Anais was extremely professional, understanding and caring throughout all viewings we had this week. Understood what we were looking for. Her exceptional local & internal design knowledge was really helpful. Very warm and witty! :)... Read more
13th Sep 2024 (18 weeks ago)
S Beyke
They are terrible..... Read more
8th Sep 2024 (19 weeks ago)
B Brown
Onboarding process has been excellent and very easy, we have received great customer service from Anais she has been very helpful and a pleasure to deal with.... Read more
18th Jul 2024 (5 mo. ago)
E Xanthopoulou
Hulya has been the best agent we have ever met during the process of house hunting and we know that it would be her who will sell our property next! All Sargeants staff have actually been polite and personable and it does make a difference!... Read more
Seller
15th Jul 2024 (6 mo. ago)
K Moreton
I have met Hulya on several viewings where I accompanied my daughter and I cannot praise her highly enough. She is unfailingly polite, friendly, helpful and above all, honest. It has been a real pleasure dealing with her.... Read more
A Rodrigues
I’ve had an incredible experience with Sargeants! The whole rental process was so seamless and Raul Neves, the lead agent in my process, was very professional, and always incredibly thoughtful and kind.... Read more
Tenant
7th Jul 2024 (6 mo. ago)
P Hoang
Prompt communication, friendly, transparent and straightforward. Recommended!... Read more
A DONGER
Anais was so helpful and professional in our dealings with Sargeants. Thank
you so much, we appreciated it and will definitely seek out Sargeants again in the future... Read more
J OhEchEn
If you are a first time buyer, stay away. Rude agents (we met with Hulya) who made us wait 10 mins after our allotted time to see the flat, over booked the showing so rushed us out and even told us that we shouldn’t even make an offer (even when you show interest in a bid). We saw a house and suggested we could meet the asking price, and were quickly told don’t bother unless you offer way above asking (the listing said nothing of offers in excess off!). Was extremely rude and condescending throughout the viewing and my partner and I were left shocked at the service.
Lastly, good luck trying to even get a viewing, calls/emails ignored unless you chase and chase. Worst agents in the Ealing/northfields area.... Read more
Buyer
28th Jun 2024 (6 mo. ago)
A Fishburn
We sold our family home in Northfields and had an amazing experience from start to finish. Dean came out and valued our property, talked us through the market and advised on pricing and marketing strategy - all of which proved to be spot on.
We ultimately achieved multiple viewings and offers, with the property selling for above the asking price within 10 days of coming to market.
Before the property went on sale, 4 members of the team came to do a detailed walk through, so that they could all talk knowledgeably about the property to potential buyers.
Hulya managed our sale and was superb - always on hand and on top of what was going on. We had a reasonably long period to completion, as our onward move was delayed, and Hulya managed the interactions with the buyer clearly and transparently to ensure there were no issues.
I couldn’t recommend Sargeants more highly. If you’re looking for an Estate Agent in Ealing, look no further - a great, professional and friendly team.... Read more
Seller
25th May 2024 (7 mo. ago)
D Romero
We bought our flat from Sargeants and Hayley Knowles made the experience very easy for us. This is the first time we have bought property and she was very informative and patient. The process went very smoothly and we love our home.... Read more
Buyer
11th May 2024 (8 mo. ago)
Holly183
Had a property viewing booked well in advance for today at 2.30 with Hulya Baillie. I was running 5 minutes late and informed the agency. They said it was fine and she will wait. Arrived there and waited 25 minutes, no one showed up. Called the office and they just kept saying to wait and that they couldn't get through to the team who does the viewings. No one ever showed. Wasted my time completely and I travelled half an hour to get here and paid a bus journey. I am a hard working teacher who doesn't get free time easily so this was very frustrating. Will not be dealing with this unprofessional agency again.... Read more
20th Apr 2024 (8 mo. ago)
D Godebo
I am very pleased with the service I received from Sargeants Ealing Office. Their team was very friendly, approachable and professional from finding a suitable rental property to helping me sign an ideal tenancy agreement. Particularly, Raul Neves was very helpful and always available to answer my questions. Beyond his expertise, he was kind making the renting process very smooth. I highly recommend them to anyone looking for a top-notch estate agent in London.... Read more
Tenant
12th Apr 2024 (9 mo. ago)
S Pilia
I had a great experience with Sargeants in Ealing.
The service provided was excellent and my new place is just wow. I dealed with Raul who was always on time and very professional. The whole process was very smooth and fast. Highly recommended.... Read more
S Papa
Absolutely brilliant service! The best rental process we have ever experienced with an agency! Raul was fantastic since day 1, super helpful and went beyond expectations throughout!... Read more
Tenant
8th Mar 2024 (10 mo. ago)
S MANFREDDA
Dealing with Raul was a pleasure from the very beginning, he replies promptly to emails and is very accommodating.
We look forward to starting our new adventure in the new home!... Read more
8th Mar 2024 (10 mo. ago)
S A
Throughout the entire process from start to signing my contract, Raul Neves has been of amazing help.
He arrived on time for the viewing, would constantly communicate, keep me up to date on when my contract would come and explained things clearly. His whole approach was seamless and very professional.
Would strongly recommend Sargeants and will recommend Raul when making applications.... Read more
Tenant
6th Feb 2024 (11 mo. ago)
D B
The sargeants team are absolutely fantastic, as a first time buyer I was very nervous and Joy talked me through every step and reassured me at all times, she was extremely helpful and always so pleasant to speak with.... Read more
Buyer
30th Jan 2024 (11 mo. ago)
G masato
Great business, lovely people. Specifically, we have been followed by Rachel Flynn who has proven a top professional. Their knowledge of the local area is essential to providing a successful service, something rare to find in their larger-size competitors. Highly recommend.... Read more
29th Jan 2024 (11 mo. ago)
D Lomas
Sargeants were recommended to me. I spoke to Gary Lowden in my home before awarding them the job of managing the rental. I found him to be calm and businesslike and particularly appreciated the lack of pushy hard sell. I was left to get on with various repairs without being pestered.... Read more
Landlord
2nd Jan 2024 (1 year ago)
J Rizov
We had great experience with Sargeants in Northfileds. Our offer on a house was accepted in early September and although we ended up being in a chain of 7 properties, we exchanged contracts in mid December. This was all thanks to Hayley, the estate agent who was dealing with our purchase. She was very kind, active and helpful. She was communicating with the chain at all levels, updating us on the status regularly and in general, keeping the whole process moving fast and information flowing up and down the chain. Thank you Hayley for the great job!... Read more
Buyer
29th Dec 2023 (1 year ago)
E YALDIZ
We were looking for our family home and Hulya was themain contact for us and she is an amazing person; very knowledgeable, honest and nice. Our experience with Sergeant was always very good and everyone we spoke in the office was also very helpful.... Read more
28th Dec 2023 (1 year ago)
L Macagi
The customer service was amazing!! Lovely staff... Read more
23rd Dec 2023 (1 year ago)
D Baillie
Would highly recommend Sergeants to buy or sell your property. Had a great experience with them, especially Hulya who was very knowledgeable and helpful... Read more
Seller
23rd Dec 2023 (1 year ago)
R Karakand
My experience with Sargeants and especially Hulya Baillie was a very pleasant.
She showed a lot of professionalism and had lots of experience and passion looking after me.
She’s an asset to your business and I would highly recommend her.... Read more
23rd Dec 2023 (1 year ago)
GhostGamer
Hulya Baillie was a credit to Seargeants.
She was very professional and knowledgeable, and had a very positive attitude.
She was friendly and helped with any questions we had.
Would highly recommend Hulya and Seargeants.... Read more
23rd Dec 2023 (1 year ago)
Mystery_Kay11
Hulya Baillie was a credit to Seargeants.
She was very professional and knowledgeable, and had a very positive attitude.
She was friendly and helped with any questions we had.
Would highly recommend Hulya and Seargeants.... Read more
23rd Dec 2023 (1 year ago)
J Maverado
Excellent service!! I have been renting a property through Sargeants London for over 3 years, and they always go above and beyond to make sure that their tenants are well looked after. Whenever a household appliance like a washing machine, fridge or oven needs repairing or replacing, or some repair is needed in the property, the job always gets done right away, which is great.
I’m very happy with Sargeants. So I highly recommend them.... Read more
Tenant
22nd Dec 2023 (1 year ago)
H Kéchichian
Excellent service and very friendly staff.
I would highly recommend their services!... Read more
22nd Dec 2023 (1 year ago)
O lucas
Amazing service and really professional!... Read more
22nd Dec 2023 (1 year ago)
P Kechichian
Excellent experience with Sargeants Northfields. The service is fantastic, people there are nice and professional. I highly recommend them!... Read more
22nd Dec 2023 (1 year ago)
T Lolly
I would highly recommend sargeants very good service. Anais was particularly very helpful and supportive.... Read more
22nd Dec 2023 (1 year ago)
A Pictures
Highly recommend!... Read more
20th Dec 2023 (1 year ago)
J Mcdonald
Wonderful service, Anais especially was so lovely and helpful. Would definitely recommend!... Read more
20th Dec 2023 (1 year ago)
J B
I found the onboarding process so easy with Anais. Everything was straight forward and her customer service is fantastic as she is so friendly and professional. She guides you through the whole process beginning to end
I would Highly recommend the Sargeant’s team for their excellent service... Read more
20th Dec 2023 (1 year ago)
M O’Reilly
Amazing staff, friendly and prompt with my enquiries.... Read more
20th Dec 2023 (1 year ago)
R D
Excellent service! I would highly recommend. Anais went above and beyond. Thank you... Read more
19th Dec 2023 (1 year ago)
A Abada
Excellent service, would highly recommend. Anaïs was very attentive and knowledgeable, topping my already pleasurable experience with Sargeants.... Read more
19th Dec 2023 (1 year ago)
D Hung
Very good and responsive service provided in my recent house viewing. I am thoroughly impressed by the agent, Hulya, who arranged and took me to a few houses for viewing. She was very knowledgeable, sincere and was very honest with us about the merits and demerits of each house we viewed. I highly recommend Hulya for anyone looking for a good agent to help with their house search.
Update: I want to take a further moment to express my praise to Hulya for her professionalism and kindness to us in our house search, even though it was unfruitful at the end due to our changing circumstance and through no fault of Hulya's . She is an incredible real estate agent that works with honesty and humility, you will not be disappointed with her service. I have no hesitation to recommend Hulya (and Sargeants Ealing) to anyone looking to buy or sell a house.... Read more
19th Dec 2023 (1 year ago)
A Andra
Best service ! Thank you for your help and guidance .... Read more
17th Dec 2023 (1 year ago)
J Thompson
Quality service. Very helpful... Read more
17th Dec 2023 (1 year ago)
S Syndicate
Very helpful... Read more
17th Dec 2023 (1 year ago)
D Tome
Amazing service, would highly recommend Sargeants!... Read more
17th Dec 2023 (1 year ago)
N Esshaghian
I would highly recommend Sargeant fantastic service very professional.... Read more
17th Dec 2023 (1 year ago)
T Atwal
Absolutely great experience buying from Sargeants. Hayley and Dean were amazing throughout. If ever I was planning to sell our dream home, it would be through them. If we ever buy again, then I hope it will be a property they are marketing. Thank you... Read more
Buyer
16th Dec 2023 (1 year ago)
D Meredith
I cannot speak highly enough of the services, support and guidance I have received from the team. Anais was fantastic, in terms of her understanding of my requirements her customer service, was incredibly professional and personable. I would recommend anyone considering an agent in West London to speak with the team.... Read more
16th Dec 2023 (1 year ago)
S McGreal
Brilliant service from the staff, would highly recommend... Read more
15th Dec 2023 (1 year ago)
D Rosa
Knowledgeable agent, would highly recommend.... Read more
14th Dec 2023 (1 year ago)
L Wright-o'brien
I called sargeants as I was looking for advice on renting a property spoke with anais who instantly put me at ease with all the concerns I had and was very informative in relation to the options I had on the market. Great customer service will be recommending to friends... Read more
14th Dec 2023 (1 year ago)
N Issac
Very helpful service. Highly recommend... Read more
13th Dec 2023 (1 year ago)
C Davidian
Excellent team! Thank you!... Read more
12th Dec 2023 (1 year ago)
D Moor
Informative and helpful advice provided would recommend to anyone new. Found the staff helpful and knowledgeable.... Read more
12th Dec 2023 (1 year ago)
S Simms
Very friendly estate agents and easy to deal with. Would definitely recommend... Read more
12th Dec 2023 (1 year ago)
P Saundh
Excellent service, very helpful, would highly recommend!... Read more
8th Dec 2023 (1 year ago)
R Bianchini
My main concern when choosing an agent to manage my properties was knowing I could trust they had an intimate understanding of the area where the properties are – and this meant a company that was not too corporate and one where staff are knowledeable – these qualities come with experience and empathy.
I find Sargeants fits the bill, my primary reason for moving from a company that had grown exponentially over 20 years (to the point where staff did not know their landlords) was to have that more bespoke element with the Lettings team again – who are after all managing our largest assets. This can of course also be said of selling or buying a property.
I have not regretted one moment moving to Sargeants. They deliver quality advice due to their specialist knowledge of the area, the staff are responsive, it's always a pleaseure to develop the next point of marketing with them and I can trust them to remind me to stay compliant with the ever increasing government changes in the Private Rented Sector.
When I come to the point of selling I would not hesitate in instructing Sargeants.... Read more
Landlord
8th Dec 2023 (1 year ago)
D Esteve
Great experience with Raul. He was very supportive and made the process very smooth and easy. Also, Rachel is super helpful as a property manager; she is always there to help!... Read more
7th Dec 2023 (1 year ago)
E Camplin
Sargeants have given us such a great experience of buying a house in Northfields. Hayley was a pleasure to deal with from start to finish, and made the whole process smooth and stress-free. She totally got what we were looking for and helped us find the perfect new home. Thank you so much Sargeants, we would 100% recommend.... Read more
Buyer
7th Dec 2023 (1 year ago)
Y Aghabegian
I’m incredibly pleased with the service I received from Sargeants for my home purchase. Home buying process can be daunting, but their entire team was fantastic every step of the way! Highly recommend.... Read more
Buyer
7th Dec 2023 (1 year ago)
R Kapila
Professional staff caters to every request... Read more
7th Dec 2023 (1 year ago)
U A
Great service, would highly recommend!... Read more
7th Dec 2023 (1 year ago)
T PAPILLON
I have had a great experience with Sargeants and Hulya in particular.
She has been very helpful and professional. Her dedication and availability made the entire process smooth despite the challenging market we are currently facing. Her in-depth knowledge of each property we viewed and her ability to answer our question was greatly appreciated. She managed to secure a buyer for my property and I highly recommend her and Sargeants as a whole.... Read more
Seller
7th Dec 2023 (1 year ago)
NM
Staff are wonderful and very helpful. Entire process was a joy. From house viewing to completion. Can not fault them. Wonderful company. Would definitely recommend. 10/10.... Read more
7th Dec 2023 (1 year ago)
N Silva
Great service, highly recommend. Anaïs was so helpful With onboarding our property, we recommend Sargeants services to everyone!... Read more
Landlord
6th Dec 2023 (1 year ago)
C Hampton
The on-boarding process was swift and straight-forward - making best use of modern technologies. All of the Sargeants team were very helpful. My experience so far has been very positive.... Read more
6th Dec 2023 (1 year ago)
M Paul
I've been dealing with Gary for 24 years now!!
That says all there is to say about my estate agent!!... Read more
6th Dec 2023 (1 year ago)
C Rodd
I have let my properties through Sargeants for many years and value their professional attitude, responsiveness and personal approach.... Read more
Landlord
5th Dec 2023 (1 year ago)
E Knowles
Excellent service from Sergeants, extra special thanks to Hayley!... Read more
4th Dec 2023 (1 year ago)
M Barker
I was referred to Sargeants by a friend of mine. I’ve had a few bad experiences in the past with estate agents, but they were the total opposite. Quick, clear and honest communication and on the ball with everything.... Read more
4th Dec 2023 (1 year ago)
S B
Helpful team, super quick responses, highly recommend!... Read more
4th Dec 2023 (1 year ago)
J Cerqueira
The team at Sargeants Ealing was super helpful in the process of my new house acquisition, when I was outbid on the first one, they shown me a second and a third option, that was to my liking and I did put my offer forward. They where very supportive, specially Hayley and Soraya of the sales team, always checking the process was moving forward , beyond contract exchange, to completion and have keys in hand .... Read more
Buyer
4th Dec 2023 (1 year ago)
D Dolkowska
I will highly recommend Sargeants as a professional estate agency and definitely 100% recommendations for Hulya which is in my opinion the best agent I know so far. She is very knowledgeable and very very helpful. If you looking to sell your house or buy your dream house go ahead with Hulya at Sargeants!... Read more
4th Dec 2023 (1 year ago)
Limon
Thank you Hayley for helping us secure our family home!... Read more
Buyer
4th Dec 2023 (1 year ago)
R Rizzo
Very happy with the sales process with sargeants, Hayley was able to suport, guide and facilitate the whole process. Would recommend and would deal with again.... Read more
Seller
1st Dec 2023 (1 year ago)
B Farenzena
Great service!... Read more
30th Nov 2023 (1 year ago)
A Castellano
I have been a client of Sargeants in Northfields, Ealing for the past 10 years, and my experience with them to date has always been exemplary. Their ability to consistently find excellent tenants has been invaluable to me. I appreciate the professional advice they provide on effectively marketing and presenting the property, ensuring that it remains attractive to potential tenants. Thanks to their efforts, I've rarely experienced any gaps between rentals, and my property remains consistently occupied.
One aspect that sets them apart in my opinion is their honesty and transparency. Unlike some agencies, they don’t exaggerate rental estimates just to secure a listing.
The efficiency of their rent collection and payment process is very good and well documented.
In a market where trust and reliability are paramount, Sargeants has proven to be a standout agency. I wholeheartedly recommend their services to anyone seeking a professional and trustworthy agency to market and manage their property.... Read more
Landlord
29th Nov 2023 (1 year ago)
F Lanza
The most wonderful service! Highly recommend... Read more
28th Nov 2023 (1 year ago)
M Gee
Excellent professional service. Accurate and realistic valuation.Why use any other Agent...... Read more
Seller
28th Nov 2023 (1 year ago)
A kaur
Hulya was very helpful, freindly and professional.... Read more
24th Nov 2023 (1 year ago)
R Clark
We have just completed as purchasers, and Sargeants provided a fantastic service, and were always extremely helpful. Many thanks and much appreciated! Rob... Read more
Buyer
24th Nov 2023 (1 year ago)
M Ivanetic
Sargeants were highly recommended to me by one of their long-term customers and all I can say is that I wish to do the same, whatever property service you require. Speaking from decades-long experience with different estate agencies, every aspect of their service is second to none. Rachel Flynn has been simply amazing in dealing with a tenancy issue. No question has been unanswered promptly and I can't praise enough her efficiency and expertise. The same can be said of Dan Kempson who was my first point of contact.... Read more
Landlord
23rd Nov 2023 (1 year ago)
C Avekian
Overall a really great service. Very friendly, efficient and professional team. Thank you Anais for making the onboarding process smooth and straightforward for us. Would definitely recommend Sargeants.... Read more
23rd Nov 2023 (1 year ago)
A Avekian
Great experience and excellent service!... Read more
23rd Nov 2023 (1 year ago)
D Almary
Always an excellent service, highly recommend!... Read more
23rd Nov 2023 (1 year ago)
M Palmer
I have found the team at Sargeants to be very professional and good to deal with. They have always managed my property completely and very well.... Read more
Landlord
22nd Nov 2023 (1 year ago)
T Baghdjian
Amazing service ! A very helpful girl , very attentive to my questions and needs! Will defo recommend x... Read more
21st Nov 2023 (1 year ago)
M Fernandes
I want to express my gratitude for Sargeant’s Anais' excellent service. The process was seamless, and their professionalism was outstanding. I appreciate the dedication and efficiency in handling the matter. Highly recommended!... Read more
21st Nov 2023 (1 year ago)
Vai
Thank you Hulya for all your help - great, thoughtful, ever so helpful and genuinely keen to find us the perfect home!... Read more
17th Nov 2023 (1 year ago)
W Austin
We dealt with Hayley, who was very helpful and responsive. Would definitely recommend to any of our friends who are looking to move to the area... Read more
17th Nov 2023 (1 year ago)
B Popovic
I want to express my gratitude for the exceptional service Sargeants provided for us as lanlords for over 15 years now. Gary and the team have been nothing short of brilliant, always there to advise on new tenants and help with any ongoing issues. We've always trusted their judgment and they have never let us down. They always send us the prompt reminders for renewals and statutory obligations, ensuring we never miss them. Gary and the team are highly professional, approachable, and friendly, and their experience is evident in the way they handle everything.
As a landlord for several properties with Sargeants, I will continue to trust them with all my future lettings. Thank you again for your outstanding service.
Best regards,
Beri Popovic... Read more
Landlord
8th Nov 2023 (1 year ago)
S Madden
I’ve dealt with Raul for over 2 months now (myself and my partner were very fussy and knew what we wanted).
I’ve dealt with over 10 letting agents in the last 2 months and none even come close to the service Raul provided us.
First of all, he is the only letting agent that I’ve dealt with who showed up to scheduled viewings early. (The rest I’ve dealt with were all late by 10 minutes minimum).
His professionalism is very evident and he even gave me his personal number to message him with any queries we had etc - a really nice touch, and shows his dedication to his clients.
We get the keys to our dream apartment tomorrow at long last, and we can only thank Raul for this.
We are delighted that after all the viewings we had over the last two months, that it was Raul that got to close the deal with us.
Thanks a million again Raul, we can’t recommend you enough!!????... Read more
Tenant
3rd Nov 2023 (1 year ago)
S Sworn
From the top down they provide great service, always friendly and ready to help at the drop of a hat. I can't recommend them highly enough.... Read more
3rd Nov 2023 (1 year ago)
R G
Dean, Hayley and the team were brilliant at helping us navigate the sale of our property. They gave us solid advice on the local market and how to price our property. They were able to get us a significant number of viewings over the first weekend and under offer in just over a week from listing.... Read more
Seller
30th Oct 2023 (1 year ago)
S Jefferson
We bought our lovely new home through Sargeants. They were proactive, kept us informed all the way through the process and were always professional. Highly recommended.... Read more
Buyer
30th Oct 2023 (1 year ago)
L Kelly
It was great working with Raul; he was extremely accommodating and efficient, and made renting our new home a really easy and pleasant experience. Would definitely do business here again.... Read more
Tenant
25th Oct 2023 (1 year ago)
C Cottrell
I dealt with Sargeants to find a rental property in the Chiswick area and could not have been happier with the service provided.
My agent (Raul) was attentive to my needs, answered any questions that I had in a timely manner and was fully communicative throughout the entire renting process.
Just 7 days after finding a property I liked, the referencing and contract was signed and I am ready to move in to my new home.
If you’re searching for a property in the London area, I would highly recommend Sargeants and Raul.... Read more
Tenant
18th Oct 2023 (1 year ago)
S Ugurlu
I definitely recommend Sargeants! and they are always willing to help you! We dealt with Raul and he was extremely professional! Highly recommended.... Read more
27th Sep 2023 (1 year ago)
Dahveed29
We would definitely recommend Sargeants London if you are looking to rent in the area. We dealt with Raul, who was very efficient and very friendly. He answered all of our questions nearly immediately and made our renting experience extremely smooth! Definitely a good experience for us and we are now enjoying our new flat in Ealing!... Read more
Tenant
25th Sep 2023 (1 year ago)
R Chatley
We worked with Hayley at Sargeants buying a house in Northfields recently. She was incredibly friendly, professional and efficient. One of the things we really liked was that we dealt with Hayley all the way through the process, from viewing to completion, so we had one point of contact who always knew what was happening, rather than being handed around different people in the team.... Read more
Buyer
20th Sep 2023 (1 year ago)
P Clancy
I would highly recommend Sargeants to anyone. We dealt with Louis and he was extremely professional, always on time and always made a huge effort to help in anyway he could. He is also just a top guy! We will definitely be using their services again.... Read more
11th Sep 2023 (1 year ago)
V Louis
I thoroughly recommend Sargeants - they are super professional and really know their stuff. I bought my house from them and sold it again through them a few years later. It was all very smooth and straightforward. Everyone knew what they needed to do and was on top of it. I was very happy with the outcome. Special thanks to Louis and Hayley for iron out the communications and the regular chasing.... Read more
Seller
11th Sep 2023 (1 year ago)
J Kesrouani
Our agent, Raul, has been very responsive and helpful from the moment he knew we were looking for a place to rent. Highly recommend Sargeants!... Read more
Tenant
8th Sep 2023 (1 year ago)
D Stafford
I really can't fault the team at Sargeants. They were all so friendly and efficient. Hayley was absolutely superb at communication throughout the sale process and it's in no small part thanks to her that our transaction went through so smoothly. Would definitely recommend.... Read more
Seller
26th Aug 2023 (1 year ago)
D Boffey
We found Louis at Sargeants to be the consummate professional. He was fair, communicative and I felt he did his best for both the seller and the buyer to make the process as smooth as it could have been. Wholly recommend this estate agent.... Read more
14th Aug 2023 (1 year ago)
M Zafeiridou
We've worked with Sergeants for years - for letting our flat and most recently, for its sale (with Hayley) - and we couldn't recommend them more. They've always been professional, very responsive and pleasant to work with. We could always count on them to support us and advise us objectively. They're a local family-owned business, not salesy or pushy, which we appreciated a lot.... Read more
Seller
6th Aug 2023 (1 year ago)
A Ravi
Sargeants are brilliant!
They sold our house without any online marketing or sale sign, so they do have a great buyer list.
Dean was great with the valuation. Hayley was really good at pushing the transaction through given the complexity of a chain. The whole team is very professional.
Highly recommend them to anyone selling a house in Ealing.... Read more
Seller
28th Jul 2023 (1 year ago)
L Young
Just completed on the sale of our flat and couldn't recommend Sargeants more. From the start, we liked Sargeants as a local agent and their overall marketing. They have been hands on and professional from the start, giving feedback on all viewings and once an offer was agreed, nurturing the sale through to the end. Our sale wasn't straight forward but it was made easier by such a supportive agent, especially in the current market. In particular I must mention Hayley who was outstanding throughout. As a Managing Partner of a solicitors firm I have had a lot of dealings with estate agents over the years and Sargeants are definitely up there with the best. Thank you :-)... Read more
Seller
27th Jul 2023 (1 year ago)
C Porcel
I had the pleasure of working with Raul from Sargeants, and it was a truly exceptional experience. From the very beginning, Raul demonstrated professionalism, expertise, and a genuine commitment to providing top-notch service.... Read more
7th Jul 2023 (1 year ago)
T Charalambous
Sargeants London helped me find my new home. They have been very accommodating and helpful along the way and their service has been nothing but professional and thorough.... Read more
5th Jul 2023 (1 year ago)
A Delgado
Exceptional Service from a Top-Notch Lettings Agency and Agent!
I would like to express my utmost satisfaction with Sargents London and their remarkable agent, Raul Neves. From start to finish, their service exceeded my expectations, making our rental journey smooth and enjoyable.
Raul was friendly, approachable, and responsive to our inquiries and had a caring attitude throughout the whole process. Even after signing the rental agreement Raul continued to provide exceptional support. They promptly addressed any concerns or maintenance requests we had, ensuring our comfort and satisfaction in our new home.
In summary, our experience with Sargents and Raul Neves was outstanding. The outstanding service, personalized attention, and commitment to client satisfaction set them apart. I wholeheartedly recommend Sargents and Raul to anyone in search of a rental property. They made our journey stress-free and enjoyable, and we are grateful for their exceptional service.
Thank you Sargents London and Thank you Raul!... Read more
Tenant
4th Jul 2023 (1 year ago)
H Bate
Sargeants made my lettings process as stress free as possible. Being a sole occupant moving into the area (and hearing lots of London renting horror stories!), I was quite anxious to start with, but I feel very lucky to be in safe hands here. I spoke with both Gary and Raul who were very friendly and professional, really prompt with communication and always on hand to answer any questions I had. Everything has been handled well in advance for my move in date, so I can now look forward to starting my new life in my beautiful new home.... Read more
Tenant
12th Jun 2023 (1 year ago)
A Gatsiou
This has been the smoothest and quickest rental procedure ever!
Raul is an absolute gem; really helpful, responsive and maintains a positive and friendly attitude which is reassuring, especially when dealing with stressful procedures. We saw the flat we loved on a Saturday and within a week everything was pretty much done!
Thank you Raul and Sargeants :)... Read more
Tenant
5th Jun 2023 (1 year ago)
S C
As a landlord I thoroughly recommend Sargeants. It is a pleasure dealing with an independent estate agency.... Read more
Landlord
31st May 2023 (1 year ago)
K Hafner
Cannot recommend Louis enough. He is professional, courteous while remaining really down to earth. We wish Louis all the best.... Read more
30th May 2023 (1 year ago)
B M
Very helpful and seamless experience from Raul Neves who guided us with renting our place. Thanks to Sargeants team and Raul!... Read more
Landlord
5th May 2023 (1 year ago)
F Ramjhun
Contacted Sargeants twice regarding a property they are advertising for sale that I wanted to view, and no one got back to me.... Read more
14th Apr 2023 (1 year ago)
I Apindi
Very helpful in house hunting. They communicate on time and everything is handled professionaly.... Read more
28th Mar 2023 (1 year ago)
? ??????????
I had a very good experience with this agency. They are very helpfulI. I would like to mention Rachel and Raul, they are super professional.... Read more
13th Mar 2023 (1 year ago)
F Wajdi
Sargeants London , as a property agents they were very helpful especially
Ms.Hayley,she was quick in making and arranging appointments/house tours whenever needed,Helped us to overcome some worries we had about the property we purchased and gave us a professional and subjective advise , I really appreciate her efforts and patience as well as her friendly attitude. I can’t say enough about my experience with Sargeants/ Ms.Hayley I really recommend them as an agent as they set very good standards and provide an excellent service.... Read more
Buyer
21st Feb 2023 (1 year ago)
T Four
We had a great experience with Sergeants in Northfields. The estate agents were all helpful and welcoming. We were only sent properties that fit in with our specifications, so our time and their time was not wasted. We managed to find a property during our first viewing with Sergeants through Hayley and the exchange was all carried out smoothly. The after-care was also great- any issues or problems we had during our move were communicated and sorted out efficiently. We would highly recommend them.... Read more
Buyer
17th Feb 2023 (1 year ago)
R Haynes
Hayley was the fab estate agent for our purchase of our first house. From the first viewing of the flat to finally getting the keys (with many frantic phone calls and emails in between), she was with us the whole way through and was so patient. She was also able to recommend local lawyers and builders, which was so helpful as we didn’t know the area well, and helped us keep all the admin progressing at the same time. Thank you so much Hayley and the rest of the team! Becca and James... Read more
Buyer
13th Feb 2023 (1 year ago)
A “Angie”
I have very good experience with Sargeants in Ealing branch. Their agent, Soyara Rouaz has been very helpful but never pushy like many other real estate agents in the market. She has the market knowledge and her professionalism make my whole property searching experience a good one.... Read more
30th Jan 2023 (1 year ago)
E Saga
Last weekend, we had a few house viewings to go to. Two were from Sargeants. A lovely, attentive lady called Hailey showed us the first house and when a question was asked by us, she tried to answer all that she could. She also showed us a second Sargeants house. We had a few questions like how much would it would cost to put a bathroom downstairs (in place of the storage space). She rang her dad kindly to ask, and gave us a rough answer, which was super helpful :)
I highly recommend Sargeants and I also highly recommend Hailey! We would love to sell our house with Hailey at Sargeants!
Best wishes, Emilia and parents... Read more
25th Jan 2023 (1 year ago)
L Titcombe
Had a great experience with Sargeants, I dealt with a lady called Hayley who went above and beyond to make sure we found the perfect house for us. Whenever she had anything that she thought would be suitable for us, she would call us prior to let us know that the property was coming to market. She was very proactive and her level of professionalism was fantastic. I felt thoroughly looked after and genuinely cared for during my house search. I have dealt with a lot of agents but Sargeants were by far the best.... Read more
28th Oct 2022 (2 years ago)
S Furness
Hayley is everything you could ask for in an estate agent. She helped and cared throughout the process and I couldn't recommend her enough. She is a true asset to Sargeants!... Read more
28th Oct 2022 (2 years ago)
J Pattinson
Sargeants are a fantastic agent, would highly recommend them, so professional! Special thanks to Hayley who made it seamless from start to finish, we couldn’t have wished for a better person to help us in our house shopping journey, no question was a silly question (we were a bit lost) and she was just so supportive, it felt like dealing with a friend and she always had our best interests at heart and it was such a difficult time to be buying or renting but she made it seem easy! Me and my husband feel so lucky we were introduced to her for such a big part of our life.... Read more
27th Oct 2022 (2 years ago)
T shanova
Sargeants we’re so helpful. I had Hayley show me around properties to buy and she couldn’t be anymore helpful and open to hear my specific needs and what I was looking for. Couldn’t recommend them enough.... Read more
Buyer
27th Oct 2022 (2 years ago)
I finkle
Would absolutely recommend Sargeants to anybody looking for a property. The team were so helpful - I dealt with Louise who was knowledgeable and ready to assist with any questions I may have.... Read more
27th Oct 2022 (2 years ago)
K Hunt
Hayley was an absolute pleasure and I would recommend her to anyone. She is professional, kind and transparent. She knows exactly how to meet the needs of the individual and I cannot recommend her enough... Read more
27th Oct 2022 (2 years ago)
N Butler
Recently bought my first home with Hayley Knowles, she was amazing! Nothing was ever too much trouble. 100% recommend she was fab... Read more
Buyer
27th Oct 2022 (2 years ago)
A Walker
Had great experience with Sargents and dealt with Hayley Knowles who was very helpful. Would definitely recommend them, her knowledge of the properties was so helpful.... Read more
27th Oct 2022 (2 years ago)
R Malone
The Sergeants team were brilliant and gave great advice with my property search. I couldn't recommend them more.... Read more
26th Oct 2022 (2 years ago)
E Costello
Sargeants team was amazing from start to finish. They managed to sell our property when others failed. Everyone in the team is extremely professional and genuinely lovely. They kept us informed at every stage and gave us guidance when it was needed. We felt they were on our side throughout the process. Thank you... Read more
Seller
25th Oct 2022 (2 years ago)
A Clarke
I’ve been to a few estate agents over the last few months but the team here were exceptional. A lady called Louise was ready to assist me with anything I needed and I cannot thank her enough for helping me in my search.... Read more
24th Oct 2022 (2 years ago)
E Jade
Sargeants were so helpful in assisting me with my property search. The staff were so kind and professional, especially Louise. Nothing was too much trouble for her and her customer service was top tier when I called! Will definitely be using Sargeants again when searching for my next property.... Read more
23rd Oct 2022 (2 years ago)
S Mitchell-Innes
I sold my house in West Ealing through Sargeants. Dean and his team, especially Soraya, did an exceptional job. There were multiple offers over the asking price and there were many times during which Dean's counsel proved invaluable, as I ultimately sold to a very awkward buyer. My wife and I could not have been more pleased. We recommend without reservation this hard-working, straightforward team, their integrity and their willingness to always go the extra mile. First rate by any measure. With thanks, Sam.... Read more
Seller
20th Oct 2022 (2 years ago)
D Loggia
Had a great experience with Dean, Anthony and the Sergeants team. Whilst a lot of people's opinion on Estate Agents are not necessarily the best I felt that Sergeants were professional, honest, and able to offer great advice. Would highly recommend!!... Read more
19th Oct 2022 (2 years ago)
M Bikos
Had a really good experience as a first time buyer, buying a property managed by Sargeants. Soraya explained the process and helped with all the questions we had liaising with the sellers to answer all our questions. The replies were really quick and we hadn't had any issues at all. Totally recommend!... Read more
Buyer
18th Oct 2022 (2 years ago)
A ltd)
It took us less than 1 week to get an offer for asking price after Sargeants put our property on the market. Dean's valuation was spot on, and Soraya then took on all hard work to make sure all process runs smoothly. In my opinion - Sargeants agency is upper class team working on surprisingly reasonable rates... Read more
Seller
15th Oct 2022 (2 years ago)
S Hamidon
Such a phenomenal and diligent team! We were overwhelmed by how personal and professional the team were when we started the selling process in the spring and within 8 days, our property was under multiple offers. Hayley provided consistently outstanding assistance and was thorough and always generous with her time. If you're buying or selling, this is the team to work with. Paula's meticulous organisation allowed us to be on the market within a week and the entire team could not have been more supportive. Do not hesitate to enlist them!... Read more
Seller
13th Oct 2022 (2 years ago)
V Chase
Had a really poor experience dealing with Gary at this branch. Just a poor negative attitude, very unfriendly and not pleasant to deal with. I would avoid dealing with this chap. Hoping others are friendlier. As a result, I've taken my BTL portfolio rentals to a competitor across the road who are far more helpful and pleasant to deal with. Who wants to deal with a condescending, arrogant, unhelpful agent these days.... Read more
Landlord
9th Sep 2022 (2 years ago)
L Holmes
I literally don't have a bad word to say about Sargeants - we sold and bought property through them and both processes were handled perfectly start to finish. On our sale they achieved 3 offers (two at over asking price) within a week, and on our purchase they were always on hand to answer questions and keep open lines of communication with our Sellers and their solicitors. Having lived in London over 20 years and used many estate agents in the past, I can safely say none compare to Sargeants. Hayley and Soraya are friendly, pro-active and so professional, and Paula does an amazing job and is so helpful. These three are a dream team and I highly recommend them. Thanks everyone - you're the best!... Read more
Seller
26th Aug 2022 (2 years ago)
I Bharaj
I had a very pleasant experience dealing with Sargeants West Ealing. Louise was immensely helpful and approachable throughout. The whole process was transparent and she dealt with my queries appropriately. I was not pressured to make a rushed decision on the apartment I viewed unlike another agency I do not want to name. Even at the end of tenancy, my time was respected, I was not called at the very last moment to organise a viewing of my apartment. On the whole, I would recommend Sargeants and Louise. Thank you.... Read more
1st Jun 2022 (2 years ago)
E Wyniczenko
I am currently renting out a flat through Sargeants and as with any older property, a few little issues come up here and there...
Having previously communicated with one of their Property Managers, I was shocked at the lack of responsiveness and help which left me quite worried and even reluctant when I had a few recent issues with the flat, which unfortunately came quite close together.
Gabriela, the new Property Manager, has been an absolute pleasure to deal with!! Since she has taken over managing the property she has continuously provided a prompt and professional service, while keeping me in the loop the whole time! Everything has been sorted! THANK YOU!!... Read more
Landlord
19th May 2022 (2 years ago)
A Salazzaro
We bought our first house with the support of this great agency, Hayley, our assigned estate agent, has been just great in all phases of the purchase. She was always available, proactive and very responsive, replying to all our queries in a professional yet friendly way. We are really satisfied with the agency, very different to others we had deal before deciding to go with them, Definitely recommended.... Read more
Buyer
2nd May 2022 (2 years ago)
I Miguel
Excellent experience buying our house with Sargeants. Great marketing of our property, honest valuation, respectful viewings and excellent post-offer followup by Hayley Knowles.... Read more
Seller
12th Apr 2022 (2 years ago)
S Berrie
Sargeants have been brilliant. We sold 2 flats with them ( recently refurbished ) that 2 other agents had previously failed to sell. I only regret not choosing them first time around. All the staff are great, knowledgeable and really motivated to sell. Honest feedback and not "corporate" they care about the sale and the customer. Thank you to all involved.... Read more
Seller
11th Apr 2022 (2 years ago)
J Leigh
We were thoroughly impressed by Sargeants when buying a property. They didn’t hassle, bombard or push us on any properties but kept the lines of communication open and allowed us to go at our own pace. As the purchase got closer they were extremely responsive and always available. We couldn’t have had a better experience.... Read more
Buyer
9th Apr 2022 (2 years ago)
I WILSON
All through from the initial marketing of the property to the timely sale, I was kept fully informed and consulted on any relevant matters.
I am really pleased with Sargeants particularly with Dean Sargeant & Hayley Knowles who sold the property.
I would thoroughly recommend Sargeants.... Read more
Seller
3rd Jan 2022 (3 years ago)
D GASHI
Louise has been very professional and positive. It has been a pleasure working with her. Sargeants seem to be looking after their clients and tenants.... Read more
13th Dec 2021 (3 years ago)
N Amey
I couldn’t have been happier with the service sargeant’s provided. Hayley was excellent and the most professional agent I’ve dealt with and the company overall we’re exceptional. I would happily use them again and I will be recommending them to all my friends who are thinking of selling in the area.... Read more
Seller
6th Dec 2021 (3 years ago)
B Reneé
Very impressed with the customer care Louise Conway delivered to both me and my mother during our viewing on Saturday morning. She was extremely professional as well as very lovely and caring, she made sure all of our questions were answered clearly therefore I am very grateful .
Im very thankful for hers and the agencie’s service! Keep up the great customer care!... Read more
21st Nov 2021 (3 years ago)
D burden
I sold my house through sergeants. Hayley and Dean exceeded my expectations and have been great from start to finish!... Read more
Seller
29th Oct 2021 (3 years ago)
Me and my partner made our offer for a flat and it had been accepted. We went through the referencing checks with rent4sure and our reports were both positive. The agent congratulated and promised to send the agreement by the end of the week. On Friday , just 1 week before to move in, instead of the agreement we received an extra request from the agency, in behalf of the landlord, to see 12 month worth of bank staments and 2 years of tax return! Despite me asking how the agency would handle this very sensitive information (sending it to the landlord via mail?) I didn't receive any explanation. The agent kept saying that it was just to know the tenants a bit better. We agreed to send 6 months bank statements, even if we found it very unfair, just because we both already handed our leave notice to the current landlords. The next Monday we discovered that the landlord (?) was not happy with us and wouldn't proceed with the agreement. We went from being ok for renting to be unsuitable 4 days before to move in. Luckly we have very good landlords and they accepted our notice leave withdrawal otherwise we would be homeless by now thanks to the agency! Traumatic experience, awful treatment.... Read more
Tenant
19th Oct 2021 (3 years ago)
C Muceli
Me and my partner made our offer for a flat and it had been accepted. We went through the referencing checks with rent4sure and our reports were both positive. The agent congratulated and promised to send the agreement by the end of the week. On Friday , just 1 week before to move in, instead of the agreement we received an extra request from the agency, in behalf of the landlord, to see 12 month worth of bank staments and 2 years of tax return! Despite me asking how the agency would handle this very sensitive information (sending it to the landlord via mail?) I didn't receive any explanation. The agent kept saying that it was just to know the tenants a bit better. We agreed to send 6 months bank statements, even if we found it very unfair, just because we both already handled our leave notice to the current landlords. The next Monday we discovered that the landlord (?) was not happy with us and wouldn't proceed with the agreement. We went from being ok for renting to be unsuitable 4 days before to move in. Luckly we have very good landlords and they accepted our notice leave withdrawal otherwise we would be homeless by now thanks to the agency! Traumatic experience, awful treatment.... Read more
Tenant
19th Oct 2021 (3 years ago)
P Mazaheri
Had a very positive experience with Sargeants to buy a flat. Amy Fox negotiated well but fair and then followed up regularly with the solicitors of both sides to ensure the sale went through as quickly as possible. Her follow up and persistence with both parties and solicitors ensured the sale was completed on the tight deadline I needed. Not often you get such focused customer service.... Read more
Buyer
18th Oct 2021 (3 years ago)
A Roldan
Excellent experience buying a property with Sargeants. I dealt with Hayley Knowles and she was very professional, knowledgeable and most important eager to help the buyer and make sure all questions got answered. Hayley was super responsive and never had to be chased for anything helping us massively to finalise the transaction within the timeframe we had initially set. After having dealt with so many estate agents during the process of buying a house, I can clearly say that she was the best and I can highly recommend.... Read more
Buyer
2nd Oct 2021 (3 years ago)
M Dickason
I cant thank Amy Fox enough for helping to sell my flat.
She always went the extra mile and nothing was ever too much.
Always pleasent to talk to and very professional a great asset to sargents.
Thanks for all your help wish you all the best.... Read more
Seller
2nd Oct 2021 (3 years ago)
A Balbuena
Rented through Sargeants for nearly 2 years, a property managed by them. I was kept in the dark about the landlord being a partner of the agency. When problems appear, the agency solve no problems. The agency's employee who manages the property has to deal with the owner who is also her boss, so in most cases nothing she can do. Not answers to phone calls, no answers to emails... and the rare occasion i managed to talk with them, many apologies and good words, but no solutions. Landlord (and partner at the agency) decides to sell the property. Offers an incentive to leave the property but then don't commit to it once we are out. The other partner (name partner) cleaned his hands saying "it has nothing to be with him" (even though he delivered the agreement himself). Not professionals at all.
Update: After take things legally through Small Claims Court, they paid straight away as they knew they were liable. Again, unprofessionals... Read more
Tenant
8th Jun 2021 (3 years ago)
L Tenorio
Amy Fox is by far the best and most professional estate agent I have met and come across whilst looking for my property. I thoroughly enjoyed speaking with her she went above and beyond! She is a true asset to your company.... Read more
28th May 2021 (3 years ago)
S Ratcliffe
The best agency I have ever dealt with. They ensured the sale of my property was as smooth and stress free as possible, even when difficulties arose Sargeants, especially Amy Fox, made sure they did everything they could to help resolve the situation. They all went above and beyond beyond what would be expected of an estate agency.
I cannot recommend Amy, Dean and the team enough for everything they have done.... Read more
Seller
17th May 2021 (3 years ago)
A A
Amy Fox was a pleasure to deal with. We had somewhat complex sellers with some disconnect and Amy was stellar and went above and beyond to help me including responding to my multiple queries, some of which were out of office hours. A real asset to the company and would recommend to anyone who wants an agency with a professional and high level of customer service. Hope to deal with again! Thank you Amy, owe you one or 12 drinks :-)... Read more
28th Apr 2021 (3 years ago)
A Balbuena
Rented through Sargeants for nearly 2 years, a property managed by them. I was kept in the dark about the landlord being a partner of the agency. When problems appear, the agency solve no problems. The agency's employee who manages the property has to deal with the owner who is also her boss, so in most cases nothing she can do. Not answers to phone calls, no answers to emails... and the rare occasion i managed to talk with them, many apologies and good words, but no solutions. Landlord (and partner at the agency) decides to sell the property. Offers an incentive to leave the property but then don't commit to it once we are out. The other partner (name partner) cleaned his hands saying "it has nothing to be with him" (even though he delivered the agreement himself). Not professionals at all.... Read more
Tenant
6th Apr 2021 (3 years ago)
E gharabegi
Process of buying a property was always going to be stressful. Patricia @Sargeants was professional and helpful throughout the process ensuring all parties involved were doing their bit to complete on the purchase and pursuing where there were any delays. Always available and super responsive to emails. Very happy with our purchase. Thanks Patricia.... Read more
Buyer
17th Mar 2021 (3 years ago)
G Peers
We had a fantastic experience with Sargeants. Would absolutely recommend. Appreciated their honest and direct approach from the beginning, in helping us understand market pricing to very quickly arranging a lot of viewings. Professional, responsive and very good at what they do. Patricia managed our sale and was always fabulous. Quick to respond, clear on the details and a pleasure to work with. Jack and Amy were also great as was Dean. Thank you so much!
Gareth and Lauren... Read more
Seller
6th Feb 2021 (3 years ago)
Alkan
Patricia was very helpful, responsive, as well as professional during our purchase last month. Thanks to her everything went smoothly and she answered all our queries as quick as possible, while keeping us in the loop during the whole process.... Read more
Buyer
28th Jan 2021 (3 years ago)
C Reid
We viewed some properties with Amy Fox and although at this point we've chosen not to offer on any seen with her so far, we have been really impressed with the service Amy has delivered. She's been really lovely to work with, has worked quickly to get us into houses at very short notice and has generally been great. Thanks Amy!... Read more
30th Nov 2020 (4 years ago)
B Carter
The sales team are excellent! Amy was so professional and always got back to me as soon as possible with answers to all my questions. She always had time in the diary to show us places we might be interested in and was so helpful during our search.... Read more
25th Nov 2020 (4 years ago)
B Sexton
We tried to sell through another agent with no luck so handed the reins over to Dean and his team. The difference in customer experience and communication was like night and day! Very professional, asked all the right questions and genuinely seemed interested in trying to sell the house for us. The sales team of Tricia, Jack and Amy were excellent and their collective approach got us 2 offers close to guide price very quickly. Highly recommended.... Read more
Seller
20th Nov 2020 (4 years ago)
A Stringer
Currently selling our property with Sargeants. Patricia, Dean and the team have been responsive, helpful and professional. The property was quickly photographed to a very high quality and they were able to secure a lot of viewings from credible buyers.... Read more
Seller
4th Nov 2020 (4 years ago)
C Locke
We worked with Amy on our property purchase. We only had one day to view so Amy met us at the property on her day off. She was extremely knowledgeable and communicated with us really clearly throughout the entire process. She was a pleasure to work with and we managed to get our dream house because of her!... Read more
Buyer
6th Oct 2020 (4 years ago)
E Christodoulou
Patricia was absolutely amazing and transformed the experience of buying for us. Always informative, on it and reassuring when needed - don't want to contemplate having gone through it with something any less wonderful than Patricia!... Read more
Buyer
14th Sep 2020 (4 years ago)
A Barras
We recently purchased our home through Sargeants. Patricia was our main contact and we found her to be responsive and professional. She helped guide us through some ups and downs in the buying process and although acting on behalf of the seller, it felt like she was also looking out for our interests. Thanks for getting us into our forever family home, Patricia, Dean and team!... Read more
Buyer
10th Sep 2020 (4 years ago)
M Bell
We came across Sargeants as buyers where we met Patricia. Patricia was attentative with our needs when the property we wanted was slightly above our max budget. She was able to help negotiate a deal with the sellers and enabled a seemless transaction.
We had the added issue of viewing a property just after covid lockdown, again Patricia was really good in ensuring all measures were met and assisting us in viewing the property on more than one occasion.... Read more
Buyer
4th Sep 2020 (4 years ago)
A Aveyard
We were able to complete very quickly and Patricia was great in helping this move fast and communicated very clearly with us throughout! Thanks Sargeants - we are very happy.... Read more
Buyer
18th Aug 2020 (4 years ago)
Sadly I had the responsibility of selling my late mother's house just recently and I chose Sargeants to be my estate agent. What a good decision that was!
Not only were they sympathetic to my situation but they worked diligently and tirelessly to make sure my stress was kept to a minimum! Amazing people, thank you!... Read more
Seller
20th Jul 2020 (4 years ago)
My daughter recommended Sargeants to me after her experience house hunting in Ealing.
I was very impressed with all aspects of the service they provided. They rapidly produced an impressive brochure for my property.
They efficiently arranged all the viewings, confirming with me that times were convenient.
Once I had accepted an offer they liased between my buyer and the two sets of solicitors to ensure that completion took place as rapidly as possible, given that lockdown was in place.... Read more
Seller
19th Jul 2020 (4 years ago)
D Hall
Excellent service from start to finish. Patricia was always on hand to answer any queries and we felt well informed and respected throughout the purchase process. Highly recommend this agency.... Read more
Buyer
9th Jul 2020 (4 years ago)
L Macchia
I bought a house that was on sale by Sargeants and I'm very happy with the service that I received: friendly, professional and available. I will definitely consider using them the next time that I need an estate agent.... Read more
Buyer
2nd Jul 2020 (4 years ago)
T Wailoo
Patricia was really helpful, considerate and professional during our house search.
She clearly understood our criteria and budget and offered valuable advice and support in what was a very challenging market.
She helped us find the house that was right for us and we are now happily settling in to our new home.... Read more
Buyer
20th Mar 2020 (4 years ago)
J Williams
Professional, friendly service from Patricia, Jack and Dean who all kept us informed with regular contact throughout the entire purchase/sales process.
Very receptive to customer feedback and they took on the sale of our property when the sale with another Estate Agent fell through, to reduce the chance of our respective purchases collapsing.
Happily we completed on the sale and both of our respective purchases with Sargeant's.... Read more
Seller
3rd Mar 2020 (4 years ago)
C Erlam
Everyone was very helpful and Patricia, who handled our purchase, could not have done any more to assist. Great service.... Read more
Buyer
12th Feb 2020 (4 years ago)
C Muir
We found Sargeants exceptionally helpful all through the buying process, keeping us informed of what was happening and often being available at short notice for the viewings we wanted to do, thank you!... Read more
Buyer
12th Feb 2020 (4 years ago)
A Smith
We recently sold our house through Sargeants. From first dropping into the office and meeting Dean, to completion we were very happy with Sargeants. Patricia was our main agent and she was on the ball and kept us very well updated throughout as well as being flexible and accommodating to our requests. Thanks to all the team particularly Dean, Patricia and Jack.... Read more
Seller
9th Jan 2020 (5 years ago)
H Lowe
We recently bought our first flat through Sargeants. Patricia was really helpful throughout the entire process, from initial viewing through to completion. She was a great guide for us as inexperienced home buyers and we're really happy with where we've ended up. We would highly recommend Sargeants.... Read more
Buyer
6th Jan 2020 (5 years ago)
A Knight
Amazing service and highly recommend.
Even though me and my girlfriend didnt find a flat through Sargent and only did the one viewing. The service Imogen provided was amazing! She was warm and kind and also did an amazing job at explaining the property and how it suited our requirements.
Hopefully this message gets to her and the team. So they know she is doing a fantastic job and deleivering first class customer service.... Read more
27th Nov 2019 (5 years ago)
D Ivanovi
AVOID I just visit a property that this agency advertised as 3 bed property . It was the worst I ever seen. It only have 1 double bedroom and 1 single . One not even big enough for a single. So so bad, I lost my time coming. Avoid this agency... Read more
12th Nov 2019 (5 years ago)
C Hammett
As buyers, we have been extremely happy with the service from Patricia, Dean and all of the team at Sargeants. They have been prompt, professional and a delight to deal with. We would certainly recommend their services and will look to engage with them again in the future.... Read more
Buyer
22nd Sep 2019 (5 years ago)
D Parrott
Professional, friendly, honest. I can’t fault Dean, Dan and the team at all. They were extremely helpful through out what turned out to be a difficult sale hanks to the solicitors. I highly recommend them.... Read more
Seller
22nd Aug 2019 (5 years ago)
J Webber
Sold my flat in Northfields through Sargeants. Patricia, Dean and the rest of the team were very helpful all the way through the process. Pictures were great, brochure/website was clear and accurate, loads of viewings straight away, and very competitive fees. Highly recommended!... Read more
Seller
13th Jul 2019 (5 years ago)
J Green
Moving house is a very stressful thing. Sargeants Estate agents and especially Patricia have worked very had to make our sale as stress free as possible. When problems have arisen Patricia worked very hard to sort them out and to keep us calm and most importantly, informed as to what was happening . And keeping the sale moving forward. Our sale was in a very long chain so we worked with other agents and this really proved to us that Sargeants are a cut about the usual agent. Highly recommended.... Read more
Seller
5th Jul 2019 (5 years ago)
I Gladstone
We had an excellent experience with Dean and the team at Sargeants. Day yo day interactions with Patricia who understood our needs from first meeting and provided us with a high quality set of homes to view that aligned with our requirements and specification.... Read more
1st Jul 2019 (5 years ago)
A Clarke
I would have no hesitation in recommending Patricia and Dan from Sargeants they were more than accommodating and helpful with our recent purchase very professional throughout. Thanks again... Read more
Buyer
14th Jun 2019 (5 years ago)
L Hanssen
We sold our flat and bought a house through Sargeants in a difficult market. Of all the agencies we dealt with we found Sargeants the most helpful. Sally and later Patricia were both very professional and knowledgeable. We would not hesitate to recommend them.... Read more
Seller
6th Jun 2019 (5 years ago)
C Fitzpatrick
Dean, Graham and the team provided an excellent service despite a tough market. Very personable, helpful and persistent - I would recommend them to anyone.... Read more
2nd Feb 2019 (5 years ago)
S Grubb
Fantastic services from Sargeants. As a tenant of a managed property they were always on the ball and went above and beyond whenever needed. Particularly Georgina and Angelika... Read more
Tenant
20th Jan 2019 (5 years ago)
E Moghaddam
Sargeants has been professional and clear throughout the whole process of selling our property. Both my wife and I were very satisfied as such!
Fees and Commissions are what you would expect.
Thanks to the team at Sargeants and would recommend them.... Read more
Seller
10th Jan 2019 (6 years ago)
S Miller
Altough I didn't end up buying through Sargeants I found Sally Sweeney who looked after my property search exceptional. She was kind, curteous and understood my requirements. I will be back when I sell.... Read more
21st Nov 2018 (6 years ago)
A Murphy
Thanks to Dan and Gary and the lettings team. You did everything you said you were going to do. The tenants are great!... Read more
Landlord
18th Nov 2018 (6 years ago)
N Haigx
I sold my house in West Ealing through Sargeant. Having dealt with a few other agents over the years I must say I found their approach refreshing. They achieved a record price too.... Read more
Seller
18th Nov 2018 (6 years ago)
K C
I am a landlord in the local area and Sergeants have done a great job for me. Thank you Georgina for letting my three properties with such professionalism.... Read more
Landlord
15th Nov 2018 (6 years ago)
R Catton
Georgina, Imogen and the rest of the Sergeants team are fantastic. They have been very helpful and efficient with everything. I will recommend friends and family to go through them in the future. If I could give more than 5 stars I would... Read more
15th Nov 2018 (6 years ago)
S wright
We used Sargeants to both sell our old home and buy are new one here in Ealing, we had a great experience with this local, honest and friendly agent. Having previously bought and (attempted) to sell in the area before using other competitors of Sargeants, we can safely say that they are the best estate agents Ealing has. They are very knowledgable, extremely professional and listen to your requirements.
Dean, Claire, Sally and the team are all very lovely too which is an added bonus, thanks Sargeants for helping us sell our first home and find our dream next move here in Northfields... Read more
Seller
15th Apr 2018 (6 years ago)
N Baldwin
A really professional company who go above and beyond with trying to help their tenants.
As a tenant i found them very helpful with helping me find a suitable home as well as talking me through the process. They now manage the property and have been very helpful with any questions i have raised. Angelika is always responsive and very good at communicating if there are any delays.... Read more
Tenant
12th Apr 2018 (6 years ago)
N mcdermott
This company let my daughter and her partner live in a flat with damp on the bedroom wall for months. They blamed workmen, the landlord everyone except themselves for not attending to it in a timely manner.. Eventually, when the wall was treated it was then left unpainted for weeks and was unsightly. My daughter 's partner offered to paint the wall himself as it was taking so long!!! He painted it and they paid him. Following criminal damage to the property the bedroom window was left for weeks without being repair again all they offered was excuses. After a nightmare tenancy Sargeants held her to the lease to the bitter end and made no concessions whatsoever claiming that it was the landlady and not them !!! They are a joke.... Read more
Tenant
5th Apr 2018 (6 years ago)
N mcdermott
This company let my daughter and her partner live in a flat with damp for months. Her boyfriend offered to paint the wall they finally re-plastered it because it was taking them so long. They were left with a broken window for months and all requests were ignored. NOW 18 months later they are trying to withhold their deposit on spurious claims that the flat needs a profession clean - 4 people cleaned it top to bottom! They are making extortionate deductions - £10 for a battery, £10 for a plastic ice tray! They are absolute money grabbers and shameless.... Read more
Tenant
14th Feb 2018 (6 years ago)
J Nic
Claire has been a huge help during our house hunting process. Thank you so very much for your time and for taking us around to so many house viewings (often at very short notice). We have been so impressed with your professionalism and enthusiasm. Although we ultimately went with a property marketed by another agent, we wouldn't hesitate in recommending Claire or Sargeants to any of our friends who are looking in the area.... Read more