Big promises about the team coming and learning everything about the house so they could sell it - actually got a 10 min visit from 2 of their staff. First agent to show people around clearly knew nothing about the house.... Read more
Seller
2nd Jan 2025 (6 mo. ago)
No communication, no advice and only one viewing in 10 weeks.
Very poor agent. Won't ever be using them.... Read more
Seller
20th May 2024 (1 year ago)
N Dartnell
Moving in 2021 definitely was a challenge, but dealing with Paige definitely made it easier! We had a very difficult purchase, but she really did go above and beyond and jump through the sellers hoops as best she could.
4 stars were given because- the manager at the time of the branch was beyond rude every time we spoke with him, and on the day of collecting our keys he made some very awful comments.
Also we were instructed to use lifetime legal through SM, which will cost you £700 more and LL served no purpose at all. We still needed a different conveyancer and solicitor so they were just an email go between with no authority. Look out for this as a year later LL will try and charge for a ‘membership ’ you never signed up for or needed.... Read more
Buyer
18th May 2022 (3 years ago)
D dinca
I had a very nice experience, especially with Sandra, very nice, friendly and helpful, everything was quick and professional. Definitely recommend it 1... Read more
10th Mar 2022 (3 years ago)
I was very happy with Simon Miller who sold my property that two other agents had failed to solve previously. ... Read more
Seller
6th Mar 2022 (3 years ago)
C Paterson
They were not our selling agents for our property, we were buying from them they couldn't do enough for us, Jeremy at Maidstone office was brilliant did a lot to speed our sale on kept in contact with our solicitor... Read more
Buyer
9th Apr 2021 (4 years ago)
K Fletcher
Great company to deal with Elliott can't do enough for you ask him something and responds immediately would recommend this company... Read more
11th Mar 2021 (4 years ago)
K Barker
We purchased a property through this agent and found them extremely helpful, communication was clear and concise. Paige handled our enquiries without delay and was totally professional and courteous.
I would recommend this agent.
Alex and Karen Barker... Read more
Buyer
11th Feb 2021 (4 years ago)
S Ramlugun
Very disappointing with this company. They quietly sold the property the one i was interested without informing me even though i was in regular contact with them.i will never recommend this company and never go back to them.... Read more
1st Dec 2020 (4 years ago)
K Rai
Disapointing service... Read more
15th Jul 2020 (4 years ago)
T Hughes
After a very frustrating experience with another agent, I can honestly say Sophie & her team are so enthusiastic, I have already had 7 viewings on my property & I am not even on the Internet yet. Thanks guys - Marilyn Knight (using my daughters computer as not very good) x... Read more
Seller
1st Feb 2019 (6 years ago)
N Medarova
Very negative experience!I had viewing for a different property and this one was on the opposite side of the street,so after driving an hour for the viewing it worth seeing one more.Unfortunately the property I wanted to view has already been sold without letting me know in advance.I even had a conversation with the agent an hour prior to the viewing and he did not mention anything .Came 10 min later,even did not apologise. Just a waste of time.Would not recommend and would not trust them!... Read more
19th Jan 2019 (6 years ago)
L SMITH
Walked into the office in Lenham in my quest to find a home. The Lady was so helpful giving me knowledge of the area, quickly understood exactly what i was looking for, my details were passed to your other offices and I immediately had contact and emails from them. Hopefully with you help I will soon have a home.... Read more
17th Dec 2012 (12 years ago)
J Moore
Really friendly and professional - got the job done and sold our house fast. Really impressed.... Read more
Seller
18th Jul 2012 (12 years ago)