J Wakelin
A huge thank you to Jon Robinson for making my dreams come true. Jon is so kind and approachable and nothing seemed too much trouble. I was desperate to complete before Christmas as I was potentially homeless and Jon pulled out every stop to make sure this happened. I cannot thank him enough.... Read more
Buyer
11th Jan 2023 (2 years ago)
I Lawrence
I have just completed on (and moved into) a shared ownership flat in Brighton with the support of Jon Robinson from Site Sales. From first viewing, through second and desperate third viewings too, Jon was a patient, knowledgable and authentic guide. It's clear with Jon and Site Sales that it's a human first approach, and I genuinely felt looked after, informed and represented every step of the way. It can sometimes be a scary and confusing time buying your first home on your own, but Jon made the entire process so much more approachable. No question was too small, and Jon was always a phone call away to help/measure things/cry to! I felt Jon had a genuine interest in helping me achieve what I wanted, whether that be going through with the sale or not. It was a genuinely heart warming experience getting my keys from Jon at the final tour of the flat. I could not recommend Jon and Site Sales enough. If only I could buy another one! Thank you so much Jon!... Read more
Buyer
19th Sep 2022 (2 years ago)
M Edwards
Mixed experience, but fundamentally nice people and very responsive.
I’m buying in London so dealt with Connor, who I can’t fault at all, best part of Connor is the fact every single time I dialled his work number it was answered every time apart from once when I got called me quickly anyway.
That makes a real difference being able to have that contact and was massively appreciated.
I didn’t like the pressure to move things along so quickly, despite the delays to the property and slowness from the sellers end.
Gave four stars not five because of how long it took to view the actual property also, really disappointing to only get in with around ten days before I complete which is really disappointing for a massive life purchase like this.... Read more
20th Jun 2022 (2 years ago)
C Branisteanu
I was assisted by Satpal when I purchased my apartment. The service was great and he was very knowledgeable. He was the only agent that worked on Sundays and had no issues with walk-in visits. I would give more than 5 stars if I could!... Read more
17th Jun 2022 (2 years ago)
D Dumas
My first viewing was with a gentleman named Rob. He was so kind and made the experience really relaxed and pleasant, where I've found some places rush you and it's a bit stressful. I think the patient approach actually adds to the feel of the property. He even joined in helping me get a really nice video of the flat to show my family ???? from then on I dealt with Amy who went above and beyond repeatedly despite me being a bit of a pain at times. She actually called me to let me know when a flat that was affordable for me came back up, and let me come back to see and measure the flat as many times as I needed to and fielded my never ending questions. All my dreams are coming true now and the team has really contributed to it in a genuine way.... Read more
16th Jun 2022 (2 years ago)
M Amdemichael
Absolutely shambolic experience with Site Sales. My contact, Derreck from the London branch, was an absolute crook. I put an offer in for a property, then a revised offer, and then there was radio silence for 2+ weeks.
I followed up with multiple emails and texts to more radio silence until I got an email from him telling me another offer had come in that weekend and had been accepted by the developers - he couldn't even be bothered to call me or update me on the situation to see if I wanted to further revise my offer. Shocking!
Shout out to Jon Robinson who I was dealing with originally on the property as he was great but handed over to Derreck as he was moving to another development.
Overall, I would advise you steer clear of this money-grubbing company.... Read more
Buyer
2nd May 2022 (2 years ago)
T Gordovsky
Very unprofessional and rude. Would not recommend to anyone... Read more
27th Apr 2022 (2 years ago)
B SARI
Although the process has been progressing slower than we expected due to the solicitor firm, the fact that sales consultant Georgia Goldhawk has replied all our queries with dedication, courtesy and patience has made the whole experience less stressful. She has been amazing in co-ordinating Help to Buy, solicitor and mortgage broker, really easy to get hold off and so efficient and sympathetic when providing updates on the stage of the purchase.
Special thanks to Georgia Goldhawk for all her help during the whole process of purchasing the property.... Read more
Buyer
14th Mar 2022 (2 years ago)
C Sperindei
Extremely satisfied with the service received by Manny Kapoor acting on behalf of Site Sales (a true 10 out of 10). Manny is highly professional and skilled. He exceeded my expectations and delivered an outstanding service going above and beyond his role. It has been a pleasure having had the opportunity to work with him. Highly recommended!!!... Read more
27th Jan 2022 (2 years ago)
A Syed
I was assisted Georgia from Site Sales during my property purchase. All I can say is that she was terrific, right from the start till the end. She was warm, friendly and answered all my questions, no matter how small. I was a first time buyer and so everything was new to me, and Georgia helped me feel at ease with the process. She was professional yet warm and friendly. For example, after moving in, Georgia said I could email her with any questions, and so I did. I asked her about various things from the name of the colour of the paint in my home, to where to find the electric metre, and she assisted me on every occasion. It was a pleasure to meet her and I'm glad I was guided into my new home by Georgia.... Read more
Buyer
22nd Dec 2021 (3 years ago)
J Long
Kelly Hannan is highly recommended. Professional and on point. This was a long distance sale as I live 3.5 hours away. It was absolutely the smoothest process from the beginning to the end. Kelly made contact and checked back at each point in the process. There literally was not one single glitch. She was beyond helpful and knowledgeable. I just can’t say how grateful I am to have her as a realtor. I was so impressed I made sure her supervisor was aware of this gem of a realtor on the team.... Read more
Seller
13th Dec 2021 (3 years ago)
Kieran
took 2 weeks to respond to a request to view a property, finally got to see it and was ready to take property. Asked 2 vital questions, was given one answer then told it was gone and offered another home 2 days after I asked the questions. I work in property and have never left someone waiting 2 days let alone 2 weeks. - 20/10 I received a call to apologies for the missteps here which was a fair start. We will see if my next interaction when it comes to another property can change my mind though.
4/12 - I have secured the home and now that I'm dealing direct with the team on site things have run very smoothly, Georgia has been a great help and I look forward to starting the new year in a wonderful home!... Read more
Tenant
4th Dec 2021 (3 years ago)
T Demi
I couldn't be happier with the service I received from Georgia. She absolutely went above and beyond to help me complete on my flat; and she's been on hand ever since to help with any issues. Thank you so much for all of your help!... Read more
9th Nov 2021 (3 years ago)
T Coskun
Many thanks to Georgia Goldhawk for helping us throughout the whole process. She was always very friendly and was available to assist with any queries we had.
We are extremely happy with the service Georgia provided.
Highly recommend.... Read more
4th Nov 2021 (3 years ago)
J Butorac
Many, many thanks to Georgia Goldhawk for all her help during the whole process of purchasing the property, she has made the whole experience less stressful.
She has been amazing in co-ordinating Help to Buy, solicitor and mortgage broker, really easy to get hold off and so efficient and sympathetic when providing updates on the stage of the purchase. We would not have been able to complete the purchase on time without her and Will's help.
She was brilliant in ensuring an efficient handover, for helping us to get familiar with the property and for organising the information so efficiently.... Read more
Buyer
3rd Nov 2021 (3 years ago)
I Chadee
We first dealt with Will, who was super helpful but the sale was completed by Georgia. Georgia was so nice and she answered every question we had without delay or hesitation; she knew the ins and outs of the property. Even after the sale, the aftersales service has been amazing. Georgia has been helpful with continuing support and addressing issues to the seller. Would highly recommend her services!... Read more
Seller
2nd Nov 2021 (3 years ago)
G smes
I received a great service from Site Sales in the purchase of my first home. In particular from Georgia who was great throughout the whole process from start to finish. Helpful, knowledgeable and efficient! Made the process so much easier. Would highly recommend.
Shireen... Read more
Buyer
1st Nov 2021 (3 years ago)
stav82
Was really happy with Georgia Goldhawk. She was extremely proactive and very efficient both during and after the purchase of my property. She was really helpful and was always available to assist with any quieries I had. She made my experience very pleasant.... Read more
Buyer
31st Oct 2021 (3 years ago)
D B
Connor and Amy for the Hampton Towers Purchase have been amazing throughout the whole process! I could not ask for better service it was smooth sailing from the day one viewing until finally completion.
I cannot thank you both enough for all your help.... Read more
Buyer
30th Oct 2021 (3 years ago)
A Cabral
I must say that Georgia G. our sales consultant was always very helpful and professional throughout the all process of viewing and providing information regarding the shared ownership properties at Montmorency Park development. Highly recommend her services if you are looking to purchase with this company.
Keep up the great work and once again many thanks Georgia.... Read more
Buyer
30th Oct 2021 (3 years ago)
S Mighty
fantastic experience from Connor.
helped me all through the long process and am extremely happy with my home. Everyone should use them to find their perfect home !!... Read more
Buyer
24th Aug 2021 (3 years ago)
M (MESAfreekicks)
if you are lucky enough to come across sam in your experience with site sales, count your lucky stars, he made buying the property very easy and simple. me and my girlfriend are very young and didnt know anything when coming to buy a property with shared ownership but sams contacts made it very easy for us. we needed a mortgage broker he knew someone. we needed a solicitor he knew someone. without sam i dont think we wouldve been able to get a property at 20 so a massive thank you to him.... Read more
Buyer
22nd Jul 2021 (3 years ago)
J Pielago
I was assisted by Sam! He’s very accommodating and quick to help! Great service from Sam!!! Thanks Sam and thanks Site Sales!... Read more
31st May 2021 (3 years ago)
C Naldi
I would like to thank Asit, Emily and Dereck for their kind assistance and follow up after I moved in. The property is lovely and I feel that I can always rely on them if any issues will arise. Thank you.... Read more
Tenant
21st May 2021 (3 years ago)
C (Balb0atowers)
Fantastic service - they really believe in the properties that they're dealing with, and it shows. They got the entire process through really quickly and were very responsive to all of my questions; buying my first property was quite daunting so it was great that the team at Site Sales were so willing to guide me through it.
100% would recommend them to anyone looking to go through the same journey.... Read more
Buyer
11th May 2021 (3 years ago)
W wan
Many thanks to Sam Cox for helping us in securing our flat in Wembley.
He was very understanding and provided an excellent service and highly recommended... Read more
10th May 2021 (3 years ago)
S G.
We’ve had the pleasure to be assisted by Mr Sam Cox when we first visited Williamson Heights. He was very informative about the property which allowed us to make an offer straight away. The process of buying the flat itself was quite lengthy because of Covid but Sam has been there with us at every step of the way. We have been pleased by his professionalism and pleasant personality. We have no hesitation in recommending him to anyone who requires his services. Thank you for everything.
Best regards,
Yasheel & Sneha... Read more
Buyer
6th May 2021 (3 years ago)
D Koykova
Absolutely horrible experience. We have booked a viewing and when I was in front of the building called them and they said that the flat has been sold without giving me any notification in advance. Such a disappointment. It costed me time and money as I have travelled long distance to attend the viewing. Seriously people you should respect others people time. Such a horrible customer service. I do not recommend it at all!!!... Read more
1st May 2021 (3 years ago)
George
Very beautiful property and it was our first property and we were not familiar with the process of buying a property but the sales team of site sales are extremely helpful as our application is dealt with Mr Sam Cox. He assisted us to dealing with application, arranging viewings of property and he was always available for clearing our doubts and concerns during the process of buying the property. We are extremely happy with the service Sam Cox provided.... Read more
Buyer
8th Feb 2021 (3 years ago)
F Giorgianni
I have purchased my first home with help to buy. Sam Cox followed my application since the first viewing of the property, answered a number of questions and helped me throughout the process by checking with me regularly and chasing people when necessary. He has always been willing to help and has always been kind and professional. I think he is an excellent professional who helped making such a complex complex process smoother, sparing me a fair amount of stress.... Read more
Buyer
8th Feb 2021 (3 years ago)
D Day
Having done a number of viewings on our hunt for a property, our viewing with Amy and Sherry was the best experience by far. Friendly, professional and efficient with time and space given to view the properties properly, hold private discussions without being followed around or harassed and nothing was too much trouble. Excellent.... Read more
6th Dec 2020 (4 years ago)
CritiiQ
After enquiring about a property back in late july i was appointed my Agent , Sam.
Sam went above and beyond to make the sale as quick and as smoothly as possible chasing people who needed chasing on time etc and being extremely professional and helpful along the way.
As a first time buyer buying a property is daunting but Sam assured me the whole time everything was going swimmingly and even though everytime he have me an update i would call him immediately after to dumb it down for me he never once hesitated to help me out with some aspects a first time buyer wouldnt know
Sam is Truly a huge credit to the company and i would like to thank Sam and Sitesales as whole for making this journey a great one
I'm now happily moved in with my mrs and we are glad it went the way it did as i have heard some horror stories from a few of my friends on their move in process, there were some bumps in the road caused by other companies but Sam dealt with them head on and got them sorted there and then ,
Thank you so much !
Ben and Courtney... Read more
Buyer
21st Nov 2020 (4 years ago)
S Ahmed
Sham of a business, seems like a bogus company. Worst customer service I have experienced. Poor communication, cannot get hold of anyone to discuss the simple of queries.... Read more
12th Oct 2020 (4 years ago)
T P
Feels like after selling they can't be bothered to assist you anymore and you left dealing with things on your own. I've been given a welcome pack which is 50% wrong and I have been given even wrong model of flooring when asked to find out a quote. It seemed ok at the beginning but then from a customer service point of you I think they dropped to 5%. I'll find out stuff by myself.... Read more
Buyer
15th Jul 2020 (4 years ago)
P Krus
Worst possible experience. Our sales manager Philipa has lied to us and other members of our development on multiple occasions.
We have been miss-sold and rushed every step of the way. Some issues which we were promised will be resolved few days after move in date are still outstanding. ( we have moved In 5months ago).... Read more
Buyer
20th Jan 2020 (5 years ago)
S Howlett
Completed yesterday on a shared ownership scheme at Trader's Quarter in London. Richard Sinclair (the on site sales person) was very professional and honest. Any time my partner and I had a question, he was always quick to respond, and considerate of what a big deal this purchase was for us personally. He made the process alot of fun and exciting!... Read more
Buyer
1st Feb 2019 (5 years ago)