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- Discover Residential - Loughton
Discover Residential - Loughton
Opens tomorrow at 9:00am
1 Lower Road, Loughton, Essex, IG10 2RS
Discover Residential Loughton are an estate agent in Loughton. They mainly list properties in SW11, E4 and EN3. Over the last 6 months, they've listed 8 properties, with 6 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Discover Residential - Loughton Reviews (120)
Have you used this agent?
93%
1%
0%
0%
6%
L george
I recently rented a property marketed by Discover Residential. Viewing and onboarding process were smooth and seamless. We found them helpful and professional.
8th Apr 2024 (17 days ago)
Beth
Great experience from start to finish. Gurkin & Kartel have gone above and beyond for my every need, couldn’t have been more accommodating and helpful. Couldn’t recommend more - really happy
2nd Apr 2024 (23 days ago)
T Barlow
These agents are truly reliable and professional. I've had the pleasure of working with them, and I can confidently say they're among the best. I highly recommend their services.
2nd Apr 2024 (23 days ago)
C Peterhans
I sold my property through Discover Residential and the process couldn't have gone any smoother. The team is super professional and they go above and beyond! Thank you so much once again. Couldn't recommend highly enough
2nd Apr 2024 (23 days ago)
K Cassidy
If I could give them 6 stars I would !!
2nd Apr 2024 (23 days ago)
T Ferreira
I feel compelled to share my experience with Discover Residential, and unfortunately, it's far from positive. The level of service, communication, and overall professionalism displayed by this company is shockingly poor.
From the beginning, the communication has been abysmal. I have struggled to get timely responses, and when I did, the information provided was often unclear or incomplete. The staff's attitude and behaviour have been consistently disappointing, reflecting a lack of professionalism and customer-centric approach.
Customer service, or the lack thereof, is a significant concern. I have encountered numerous issues, and attempting to resolve them with Discover Residential has been an exercise in frustration. The team's dismissive attitude towards genuine concerns only exacerbates the problem.
Discover Residential's unprofessionalism is evident in every aspect of their service. If more landlords shared their experiences on this platform, it would undoubtedly highlight the systematic issues plaguing this company.
I strongly advise potential clients and landlords to avoid Discover Residential at all costs. There are countless other property management companies that prioritise professionalism, communication, and customer service. Unfortunately, Discover Residential falls significantly short in these areas, making them an unreliable and untrustworthy choice for any property-related services.
———————
In response to the below reply from discover residential, I find it confusing that you have stated I have not paid fees when you deducted £800 to pay yourself and stated, I quote “I am not charity”. Commission has always been paid to you with no refusal, the issue was you were taking money from my rent when you felt like it. Your reply displays your clear lack of professionalism and knowledge. My tenant did not want to liaise with you directly due to your poor communication, this says a lot about you as individuals and as a business you supposedly run. You advised the tenant to pay me directly and then stated the terms were broken as the tenant was paying me directly. I’m not quite sure why you are confused by your own actions?
Thankfully, the tenant & I have a fantastic relationship and this has significantly improved since i have removed you from the equation. You have taken money for services you are refusing to provide up until November 2024 because of your lack of knowledge and common sense. I thankfully have not lost out in this situation and find it to be quite a positive experience that I no longer have to engage with you. I will leave this with the ombudsman to investigate your failings. All the best
24th Feb 2024 (9 weeks ago)
_ _491
I previously rented a room from Kartal Cetin. The viewing was arranged quickly, he was punctual and I took the room immediately. Maintenance issues at the property were handled without question including the replacement of fridge and washing machine at the tenants' request. He also functioned as a mediator and sent email reminders of agreed rules when housemates had disagreements. After renting a private flat for over three years, I am now returning to Kartal to find me a room.
14th Feb 2024 (10 weeks ago)
W Pullumbi
We just had the pleasure of working with Gurkan just recently, and have to say the service that he provides was 10/10
9th Feb 2024 (11 weeks ago)
B Oncebe
We used this company with my brother they where very helpful and the service was immediate thank you to Mr Kartal
9th Feb 2024 (11 weeks ago)
A oncebe
Kartal is a amazing agent
9th Feb 2024 (11 weeks ago)
A Karayunlu
I recently had the pleasure of working with Discover Residential to sell my property, and I couldn't be more impressed with the level of professionalism and dedication displayed throughout the entire process.
Kartal and Gurkan guided me through every step, ensuring that I felt informed and supported at all times. Communication was seamless throughout the entire transaction. I was kept informed of all developments promptly, and any questions or concerns I had were addressed promptly and professionally.
Overall, my experience with Discover Residential was exceptional. They are a highly competent that delivers results.
I wholeheartedly recommend them to anyone in need of estate agency.
Thank you, Discovery Residential, for your outstanding work and dedication!
9th Feb 2024 (11 weeks ago)
TheDubRatz
Great service. Always helpful and quick responses. Can’t recommend enough
7th Feb 2024 (11 weeks ago)
K Shehzadi
Fraud company didnt gave my deposit back
7th Feb 2024 (11 weeks ago)
S K
Friendly and swift assistance. Would recommend to others for finding a suitable property.
27th Jan 2024 (13 weeks ago)
I Scaltritti
Super professional, timely, very kind. With them you will not have any problems to worry about, they will take care of everything. Thank you so much!!
26th Jan 2024 (13 weeks ago)
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