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- Discover Residential - Loughton
Discover Residential - Loughton
Opens tomorrow at 9:00am
1 Lower Road, Loughton, Essex, IG10 2RS
Discover Residential Loughton are an estate agent in Loughton. They mainly list properties in EN8, E2 and EN1. Over the last 6 months, they've listed 1 properties, with 6 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Discover Residential - Loughton Reviews (134)
Have you used this agent?
93%
1%
0%
0%
6%
All (134)
Seller (3)
Buyer (2)
Landlord (28)
Tenant (39)
General (62)
A Butcher
Gurkan was excellent throughout. Unfortunately couldn't close but through circumstances that were out of his and our reach.
24th Oct 2024 (25 weeks ago)
M Rosa
As a tenant, I strongly recommend Discover Residential to people who are looking for a valid, safe and trustworthy state agency. A special thank to Kartal who is always available, kind and considerate.
Tenant
14th Oct 2024 (6 mo. ago)
M Hailu
Karta is always happy to help and respond quickly to request, he has been helpful especially during covid lockdown period in helping with my tenant queries raised.
I Thank you
Micheal Hailu
13th Oct 2024 (6 mo. ago)
O Qureshi
As a contractor working closely with Discover Residential, I’ve seen firsthand how dedicated they are to looking after their landlords’ interests. They prioritize regular maintenance and ensure that any property issues are addressed promptly, protecting the value of the property. I’ve witnessed their excellent communication with landlords, always keeping them informed and involved. Their proactive management approach means landlords can feel confident their properties are in safe hands, making Discover Residential a top choice for property management.
11th Oct 2024 (6 mo. ago)
A keyvanfar
I recently rented an apartment with Discover Residential under Mr Kartal’s supervision.The entire process was seamless. It was very smooth and fast.
The viewing till contract took about 4 days. My landlady and landlord are amazing people too. I definitely recommend their agency to anyone in this area.
Tenant
11th Oct 2024 (6 mo. ago)
J Osman
As a tenant I recomend Discover Residential to anyone looking for a reliable state agent whose management will go above and beyond your expectation.
Thanks Kartal your team is very provisional and dedicated to their job.
Tenant
11th Oct 2024 (6 mo. ago)
R miah
I recently used Discover Residential to find tenants for my property, and I couldn’t be more pleased with the service I received. From start to finish, their professionalism and attention to detail were outstanding. The team was incredibly responsive, keeping me updated throughout the entire process and ensuring I felt supported at every step. They found excellent tenants quickly, handled all the paperwork seamlessly, and made the experience stress-free. I highly recommend Discover Residential for anyone looking for top-notch service and a hassle-free letting experience. Thank you for your excellent customer service!
Landlord
11th Oct 2024 (6 mo. ago)
H Ahmed
A very helpful and friendly team, we rented a house for my mother from here, they helped us a lot in every way and whenever there is a problem in the house, they solve it immediately. Many thanks to the whole team
Tenant
11th Oct 2024 (6 mo. ago)
Anonymous Tenant
Reliable and excellent customer service.
Tenant
11th Oct 2024 (6 mo. ago)
T Ozbay
A very professional team and way of working. I would highly recommend as agents and on a sales basis without any hesitation at all.
11th Oct 2024 (6 mo. ago)
Anonymous Tenant
Was very happy with their services. They are extremely efficient and professional in handling tenants and landlords properties. Had the chance to rent a house through them, and everything went on smoothly within days. Bravo
Tenant
11th Sep 2024 (7 mo. ago)
M Axe
Best service as you would expect! Thanks to Gurkan who pushed his limits to make things easier for us. ????????????
10th Aug 2024 (8 mo. ago)
V B
FRAUD ALERT & FRAUDALENT ACTIVITIES & SCAM PRACTICES - Please be aware of this estate agent. As a tenant, I have fallen victim of their fraudulent practices and I am now owed £4.7k which I have been trying to recover for the past 3 weeks.
I found a flat on 'Rightmove' which was advertised by Discover Residential and I called to schedule a viewing. Instead of discussing the flat with them directly, they referred me and told me to speak with this third party, the so called "Landlord's Representative" who they said manages the flat and used to work for them and is a friend of the owner of Discover Residential (Kartal Cetin). They said that they only advertise the property but I should deal with the Landlord's Representative directly.
It all went well .. I liked the flat and paid 12 weeks rent in advance plus a deposit to Discover Residential's bank account. In a couple of months, a locksmith knocked on my door to change the front door's lock and he handed me over his phone to speak with another "Landlord Representative" who told me that the previous "Landlord Representative" was fake and that Discover Residential and the fake Landlord Representative had not been authorised to rent out the flat to me and I should leave. That person said that the Landlord wants to keep the flat empty because he is trying to sell it and he did not know that I was living in there. It turned out that Discover Residential also did not send the rental monies to the Landlord and all the monies were kept by them or the fake "Landlords Representative" - this part is not clear because Discover Residential are refusing to say what happened to the money and said that they could not comment on where the money went. My deposit was also not registered with TDS and they kept that too.
Thank God I was home when the locksmith arrived, otherwise, how was I supposed to recover my belongings. I packed and left the flat in shock and I am now trying to recover my deposit and two weeks rent.
Discover Residential is now saying that they do not manage the property and it is not their problem and they can't do anything. They told me to speak with the fake "Landlord Representative" in order to reach an agreement with him. Also, they keep saying that they don't know anything about me and my case (and pretend they were never involved) and keep avoiding to answer any of my questions such as: (1) What happened to the rent monies?; (2) Did you pay the Landlord the 12 weeks rent I had to pay in advance to the fake "Landlord Representative" who ambushed me to pay in bulk in order to secure the flat as there were "other candidates" - I had to find a place urgently so I agreed; (3) Do you have a contract with the Landlord?; (4) How did you have keys to the flat?; All the logical questions one would ask in such a situation. Also, it is very hard for them to argue to be "unaware" if all the rental monies plus deposit went through Discover Residential's bank account....
In brief, Discover Residential "washed" the money and facilitated a scam scheme for the fake "Landlord's Representative". I never thought this would happen in central London and after 15 years of renting I have never come across anything like this and I have never been a victim of rental property fraud. I guess there are no securities anymore.
I just wanted to share my experience so people out there who are thinking of using Discover Residential are aware of the things this estate agent is facilitating. Please always stay careful.
Tenant
7th Aug 2024 (8 mo. ago)
D Barros
Amazing company. Great service. Gurkan was really helpful. I have only good things to say. Thank you !
5th Aug 2024 (8 mo. ago)
L george
I recently rented a property marketed by Discover Residential. Viewing and onboarding process were smooth and seamless. We found them helpful and professional.
Tenant
8th Apr 2024 (1 year ago)
Beth
Great experience from start to finish. Gurkin & Kartel have gone above and beyond for my every need, couldn’t have been more accommodating and helpful. Couldn’t recommend more - really happy
2nd Apr 2024 (1 year ago)
T Barlow
These agents are truly reliable and professional. I've had the pleasure of working with them, and I can confidently say they're among the best. I highly recommend their services.
2nd Apr 2024 (1 year ago)
C Peterhans
I sold my property through Discover Residential and the process couldn't have gone any smoother. The team is super professional and they go above and beyond! Thank you so much once again. Couldn't recommend highly enough
Seller
2nd Apr 2024 (1 year ago)
K Cassidy
If I could give them 6 stars I would !!
2nd Apr 2024 (1 year ago)
T Ferreira
I feel compelled to share my experience with Discover Residential, and unfortunately, it's far from positive. The level of service, communication, and overall professionalism displayed by this company is shockingly poor.
From the beginning, the communication has been abysmal. I have struggled to get timely responses, and when I did, the information provided was often unclear or incomplete. The staff's attitude and behaviour have been consistently disappointing, reflecting a lack of professionalism and customer-centric approach.
Customer service, or the lack thereof, is a significant concern. I have encountered numerous issues, and attempting to resolve them with Discover Residential has been an exercise in frustration. The team's dismissive attitude towards genuine concerns only exacerbates the problem.
Discover Residential's unprofessionalism is evident in every aspect of their service. If more landlords shared their experiences on this platform, it would undoubtedly highlight the systematic issues plaguing this company.
I strongly advise potential clients and landlords to avoid Discover Residential at all costs. There are countless other property management companies that prioritise professionalism, communication, and customer service. Unfortunately, Discover Residential falls significantly short in these areas, making them an unreliable and untrustworthy choice for any property-related services.
———————
In response to the below reply from discover residential, I find it confusing that you have stated I have not paid fees when you deducted £800 to pay yourself and stated, I quote “I am not charity”. Commission has always been paid to you with no refusal, the issue was you were taking money from my rent when you felt like it. Your reply displays your clear lack of professionalism and knowledge. My tenant did not want to liaise with you directly due to your poor communication, this says a lot about you as individuals and as a business you supposedly run. You advised the tenant to pay me directly and then stated the terms were broken as the tenant was paying me directly. I’m not quite sure why you are confused by your own actions?
Thankfully, the tenant & I have a fantastic relationship and this has significantly improved since i have removed you from the equation. You have taken money for services you are refusing to provide up until November 2024 because of your lack of knowledge and common sense. I thankfully have not lost out in this situation and find it to be quite a positive experience that I no longer have to engage with you. I will leave this with the ombudsman to investigate your failings. All the best
Landlord
24th Feb 2024 (1 year ago)
_ _491
I previously rented a room from Kartal Cetin. The viewing was arranged quickly, he was punctual and I took the room immediately. Maintenance issues at the property were handled without question including the replacement of fridge and washing machine at the tenants' request. He also functioned as a mediator and sent email reminders of agreed rules when housemates had disagreements. After renting a private flat for over three years, I am now returning to Kartal to find me a room.
Tenant
14th Feb 2024 (1 year ago)
W Pullumbi
We just had the pleasure of working with Gurkan just recently, and have to say the service that he provides was 10/10
9th Feb 2024 (1 year ago)
B Oncebe
We used this company with my brother they where very helpful and the service was immediate thank you to Mr Kartal
9th Feb 2024 (1 year ago)
A oncebe
Kartal is a amazing agent
9th Feb 2024 (1 year ago)
A Karayunlu
I recently had the pleasure of working with Discover Residential to sell my property, and I couldn't be more impressed with the level of professionalism and dedication displayed throughout the entire process.
Kartal and Gurkan guided me through every step, ensuring that I felt informed and supported at all times. Communication was seamless throughout the entire transaction. I was kept informed of all developments promptly, and any questions or concerns I had were addressed promptly and professionally.
Overall, my experience with Discover Residential was exceptional. They are a highly competent that delivers results.
I wholeheartedly recommend them to anyone in need of estate agency.
Thank you, Discovery Residential, for your outstanding work and dedication!
Seller
9th Feb 2024 (1 year ago)
TheDubRatz
Great service. Always helpful and quick responses. Can’t recommend enough
7th Feb 2024 (1 year ago)
K Shehzadi
Fraud company didnt gave my deposit back
Tenant
7th Feb 2024 (1 year ago)
S K
Friendly and swift assistance. Would recommend to others for finding a suitable property.
27th Jan 2024 (1 year ago)
I Scaltritti
Super professional, timely, very kind. With them you will not have any problems to worry about, they will take care of everything. Thank you so much!!
26th Jan 2024 (1 year ago)
L Wright
My landlord agent Kartal is one of the kindest people I've ever met. They are the most efficient, communicative home agencies I've ever been with. Can't thank them enough for everything they've helped with :)
Tenant
26th Jan 2024 (1 year ago)
S Harding
Gurkan was very helpful and our communication was fast and smooth. Top tier service ????????
25th Jan 2024 (1 year ago)
C Wagner
SHAM OF A COMPANY….I want to make it known how disgusted I am with Discovery Residential. It’s a shame I had to give a star at all. After managing my house, I needed to serve my tenant with a section 21 eviction notice which they which they carried out for me. However, at the end of the three months notice period, I discovered unbeknown to me, that the ‘How to rent guide’ was not issued to my tenant or there is no proof of it being issued at the start of the tenancy.This is a vital part of the legally required documentation therefore the section 21 is invalid. This not only wasted 3 months but I have lost rent during these wasted months. The excuse I was given was that they didn’t know which of their employees had managed & issued the contract including the legal information to my tenant which is very alarming for a so-called professional letting agency. Files & information should be kept safely and securely until tenancy termination. I also requested the inventory report & photographs which they could not produce either, leaving me without proof of the condition of my property and contents. I now have new management in place who have corrected all of the mistakes made by Discovery Residential. I shall be taking this matter to a higher level with all email evidence.
Landlord
25th Jan 2024 (1 year ago)
H Kaya
Kartal and gurkan are exceptional agents rented my property within 2 weeks and I highly recommend Discover residential . Very flexible , understanding , not greedy with commission just fair and problem solving agents . ????????
Landlord
23rd Jan 2024 (1 year ago)
P Murray
Kartel and Gurkan are great estate agents and very reliable . Best agents I’ve worked with highly recommend
16th Jan 2024 (1 year ago)
L Andrea
AVOID THESE CRIMINALS!
Kartal the CEO has done jail time for his part in using landlords properties to grow and traffic drugs!
Gurkan cannot communicate to any kind of level understandable without a translator.
You will have to ask multiple times for the simplest of management tasks to be undertaken and then forced down the ombudsman and court route when they say you're locked in for 3 years and take the entire yearly fee months in advance then tell you they're not providing the service if you ever want to cut ties.
Landlord
6th Jan 2024 (1 year ago)
A TV
Absolutely amazing, had a great experience Mr Gurkan and his team helped us throughout the process of getting a proper neat clean and safe suitable property for me and my family absolutely mint condition.
Mr Gurkan was fantastic so swift and very cooperative in response to any questions we had.
I would recommend Discover residential to anyone looking for a house
20th Dec 2023 (1 year ago)
F Tezcan
i rent my flat with discover residential since 2016 and ever so pleased with their service..They are always at hand when needed..
well done guys..
Landlord
11th Dec 2023 (1 year ago)
A abdi
Eficient and excellent customer service.
4th Dec 2023 (1 year ago)
J Jones
Kartal and Gurkan provided a caring and friendly service throughout. Thoroughly recommend!
30th Oct 2023 (1 year ago)
S Asutay
BIG LIARS- we were to rent a house and they did our referencing checks and we were able to afford the rent. I even paid the holding deposit in full. However, they are so unprofessional that they decided to lie to us and said the landlord decided to rent privately. Which was of course not true as I contacted the landlord and he said he rented the property via Discover residential and that he did not know anything about the issue. We are now left without a property because they rented it to somebody else for more commission. We were not notified in time to look for a property and we are getting married in 2 weeks. Disgraceful to find out they ???? lied.
Tenant
14th Oct 2023 (1 year ago)
N ?entürk
Disgusting unprofessional and big liars. Do not trust this letting agent as they took our holding deposit and told us that we were likely to get the property. However, last minute they gave it to somebody else saying that the landlord wanted to rent privately but I got in touch with the landlord and bless the old gentleman he did not know about the issue and that he rented it out through the estate agent. I have proof of all emails.
Tenant
14th Oct 2023 (1 year ago)
J Waghmare
Gurkan and Kartal made my rental journey seamless from start to finish. They were friendly and efficient and made moving very easy. Would definitely recommend.
Tenant
1st Sep 2023 (1 year ago)
C Miranda
Surely moving is quite stressful however Gurkan and team at Discover Residential has been helpful & kind to assist me during my move. They also made sure everything is in hand all ready before renting the property so massive thanks!-Chill
Tenant
26th Aug 2023 (1 year ago)
Yetunde
Gurkan and Kartal made our rental property journey seamless from start to finish with professionalism. Will definitely recommend them.????????
Tenant
16th Aug 2023 (1 year ago)
O Onuoha
Team Gukan and Kartal is the best I’ve come across since moving to England. They made my housing solution seamless and followed up every detail kindly and professionally. 5 star is the least I can give you.
7th Aug 2023 (1 year ago)
S Ajia
They exhibit highly level of professionalism in dealing with clients.
6th Aug 2023 (1 year ago)
O Adeyera
I so much love there service, they are the best.
6th Aug 2023 (1 year ago)
V Parmar
very professional and friendly service. we got viewing and tenants sorted in a week. Thanks Gurkan. Would definitely recommend
Landlord
21st Jul 2023 (1 year ago)
A B
Discover Residential has been greatly helpful for me whilst I was renting a home. The estate agents Gurkan and Kartal were massively helpful and easily accessible if ever I ran into any issues and I would heartily recommend using Discover Residential
Tenant
3rd Jul 2023 (1 year ago)
T Kertész
I had a great experience with Discover Residential, and Gurkan was very supportive and responsive, even on weekends. I would highly recommend this company for property search!
11th Apr 2023 (2 years ago)
I v
I had a brilliant experience moving home with the agent called Kartal, he has made out move so easy and stressless, brilliant agency and highly recommend.
30th Mar 2023 (2 years ago)
K Igbanoi
Splendid service! they were really helpful and offered good assistance through the whole process of getting the rental property.
Would highly recommend.
Tenant
2nd Mar 2023 (2 years ago)
Nikkole
I've had a wonderful experience with Discover Residential. Kartal has been incredibly professional, courteous, and helpful throughout the moving process!
25th Jan 2023 (2 years ago)
F Acla
Discover Residential helped us securing a property to rent. Service was excellent, fast and very professional.
Tenant
19th Jan 2023 (2 years ago)
G Plesca
I was very nice to work if this company, everything was on time!
7th Jan 2023 (2 years ago)
J M
Great guys that were highly accommodating and understanding of my circumstances, and, delivered on their promises , would highly recommend
10th Nov 2022 (2 years ago)
S Boriceanu
Great customer service, polite and very helpful our agent Gurkan help us to get a nice home and even helped us with info to go through the utilities. Highly recommended for all kinds of estate services ????????????????????
Tenant
10th Nov 2022 (2 years ago)
M Elokl
Discover Residential and Kartal are very reliable, honest and professional. They provide extraordinary services with integrity and care.
27th Oct 2022 (2 years ago)
Anonymous Homeseller
The team at Discover Residential were absolutely fantastic with their approach and professionalism while marketing my property at the beginning, the middle and the final transition to completion of sale. All the staff are very knowledgeable and highly experienced in dealing with high value sales. Extremely professional throughout the Marketing and sale process, with effective communication from all members of the team. I would highly recommend using their service. Bilal
Seller
10th Oct 2022 (2 years ago)
A Ahmed
very friendly and reliable agents, helped me find a room ASAP, would definitely recommend to my friends!
27th Sep 2022 (2 years ago)
H Ozkes
Great communication, very helpful staff and excellent service!
19th Aug 2022 (2 years ago)
R Smith
Discover residential helped support us with our rental property and we could not fault them. In particular, Kartal was extremely efficient and helpful throughout the process. It was an amazing service, thank you. Best wishes Rebecca
Landlord
17th Aug 2022 (2 years ago)
N Pears
Viewed a property to rent with Discovery - super nice agent; helpful, polite and kind. Excellent service.
16th Aug 2022 (2 years ago)
C Salazar
Very good agency, I’ve been renting with them for more than 5 years and they were always helpful and supportive.
Tenant
15th Aug 2022 (2 years ago)
K Cleanthous
Lovely experience. Great communication and quick resolution and responses.
27th Jul 2022 (2 years ago)
R 0g
as a music artist from sweden I and my whole music entourage / management use this company to source properties for all the times we are in the UK for accomodation from short term to long term including properties for music video shoots , luxury properties and really proffessional team . VC BARRE
24th May 2022 (2 years ago)
L O'Shaughnessy
Discover Residential and Kartal have offered quality and expedited service. They were extremely helpful and assisted us through the process of securing a great quality rental property.
Excellent communication and professionalism. It has been a very pleasant experience with them so far.
Tenant
13th May 2022 (2 years ago)
M C
We were looking to rent a house from overseas and Kartal was the only one could help us out here. He was very responsive and responsible. Gurkan also did a good job in following up our enquiries. We really appreciated for their help.
Tenant
27th Apr 2022 (2 years ago)
M Lyle
I received an amazing service with Discover Residential LTD.
From the day we viewed the property Gurkan was so professional and kept us up to date with our offer.
We have now moved in our new home and loving it.
I strongly recommend this agent to anyone buying or renting.
Buyer
22nd Apr 2022 (2 years ago)
Anonymous Tenant
I got polite n pleasant service n communicatio from Jurgen. Very professional.
Tenant
14th Apr 2022 (3 years ago)
S Llewellyn
Excellent experience, super smooth process and a very supportive team. Gurkan especially is a fantastic agent he helped us secure our dream home.
Thanks Team & Gurkan
Kind regards
Sharlene
Buyer
12th Apr 2022 (3 years ago)
R G
Kartal is a very good and efficient estate agent. He was always ready to provide any help. Happy with Discover Residential's management and would recommend to all landlords and tenants.
6th Aug 2021 (3 years ago)
V guy
I have rented a flat through Discover Residential for 3 years and recently had to move out - to be near my son's new College. I am please to say that my agent Kartal and Naz, the Administrator & Property Manager, were particularly attentive during my stay at my flat and always doing their very best to assist me whenever I needed. My landlord was the most charming, respectful and polite landlord one can ask for. I highly recommend Discover Residential and hope you'll find a suitable property with them. And a landlord as good as mine was to me and my son.
Tenant
18th May 2021 (3 years ago)
Anonymous Tenant
I highly recommend these estate agents as throughout our 2 years with them they have been more than helpful. When we had any problems with the property they had arranged to get it fixed quickly and fixed well. We have rented through a few agents before but none came close to the kind of service provided by Discover Residential.Our contact was Kartal and he had done a brilliant job throughout . We have finally managed to buy our own house but if we were still renting we would still use them as they have gone above and beyond to accommodate all of our needs
Tenant
16th Mar 2021 (4 years ago)
Anonymous Landlord
I have not yet finalised the letting process but I feel I owe Gurkan my review and my thoughts. A great guy, very professional and well dedicated to his work. It was a pleasure meeting him.
He has put so much effort and work in letting my property out.
His charges are very reasonable and certainly very good value for money.
I have a feeling that we will build a great business relationship together.
Well done and keep up with your hard work which I am sure you will be rewarded.
Landlord
3rd Feb 2021 (4 years ago)
M Fallen
Excellent service very nice team and friendly
They always there to help keep your hard work
Great job ????
8th Jan 2021 (4 years ago)
J matic
Discover Residential is the company with high standard of service and we are pleased to say that we have developed great business relationship.
Kartal and his team are very dedicated, extremely professional, and reliable.
The whole process of letting our properties seems so quick and smooth, from arranging the prompt viewings with great flexibility to finalising the Tenancy Agreements.
Fantastic service every time! Highly recommended.
Landlord
17th Nov 2020 (4 years ago)
M Periathamby
Efficient, well mannered, great to deal with. Their level of service has not diminished even in spite of the lockdown. Would highly recommend these guys. Whoever is assigned to deal with my query does so in a high class manner. As a landlord, Discover Residential are the best agency I have ever had the pleasure to deal with. I’m certain their tenants may also agree.
Landlord
16th Nov 2020 (4 years ago)
M Choudhury
Received a leaflet and decided to let with them. Best decision I ever made! Kartal was very re-assuring and professional. Excellent service and value. Will use again and recommend to my friends and family!
Landlord
17th Oct 2020 (4 years ago)
C silva
Very happy wlth the proffesinalism of kartal
17th Aug 2020 (4 years ago)
C Alberto
Very good service from kartal cetin
17th Aug 2020 (4 years ago)
Anonymous Landlord
Thank you for you help, advice and management.
Looking forward to a continuing good relationship.
Wish you the best for the future Kartal and the team.
Landlord
1st May 2020 (4 years ago)
E Zorba
I am very pleased with the service I have recieved so far from the company. Kartal was able to find me a tenant within 2 days of advertising my property. As I work full-time I thought it would be difficult to arrange a viewing for Discover Residential to visit my home, however Kartal was very flexible and made it happen promptly. I have recieved a very proactive and professional service from Discover Residential. I would highly recommend to other landlords. A****
Landlord
19th Mar 2020 (5 years ago)
K Kaplan
I'm pleased to say this company is the best I've ever come across..staff were all very helpful and lovely one agent in particular called Kartal was amazing very straight forward..trust worthy and got things done straight away..10/10 service I couldn't be any happier
5th Mar 2020 (5 years ago)
M T
Letting agent, Kartal, was first rate. From arranging our viewing to assisting us through the process. He was always at the other end of the line to answer any queries and if not, get back to us without delay. We never felt pressured and he came across very genuine and was extremely polite.
Tenant
3rd Mar 2020 (5 years ago)
I Khan
Amazing people... Good communication... Gurkan amazing guy...very punctual.... I have a good feeling that I will be with them for a longtime.
29th Feb 2020 (5 years ago)
G Zacharia
I was really happy with the service I received from Discover Residential.
They carried out satisfactory references and credit checks.
I had the opportunity to meet the tenants prior to the let and was really happy with the outcome.
Landlord
28th Feb 2020 (5 years ago)
B Celik
Staff are very helpful and kind and i will definitely visit again
16th Feb 2020 (5 years ago)
R processing
amazing staff friendly and always ready for action never have to worry about a thing with discover residential would 100% recomend for both residential and commercial letting and buying 10/10
11th Feb 2020 (5 years ago)
M Tuchowska
I emailed Kartal with three issues, received a satisfying response to all of them, within a minute!:) Thank you!
10th Feb 2020 (5 years ago)
A Kupina
Very happy with the way the company managing things!! Great people , very helpful and able to resolve any problems you’ve got????
22nd Jan 2020 (5 years ago)
I kostepe
Fantastic team of professionals. Both Gurkan and Kartal are very knowledgable, prompt and courteous in dealing with matters pertaining to the management of properties. They are both very down to earth, honest and hard-working individuals.
I wouldn’t have any hesitation in recommending their services.
Keep up the good work!
Landlord
11th Nov 2019 (5 years ago)
M Laulloo
Fantastic Services. Have used the company for quite a few years now and have always found them to be reliable and honest. Would Highly recommend!
20th Oct 2019 (5 years ago)
TheKingkaya
Very happy with the service provided!! Great people. Definitely a five start estate agent. Would highly recommend to use!! Excellent team Keep up the hard work. ????
16th Oct 2019 (5 years ago)
S Kim
Great experience with reasonable property. This is not a type of agency that asks people to come to their office. Absolutely reliable agent Ipek. She kindly came to us and dropped us where we go with her car. every service and contract was just smooth and clean. Thank you
Tenant
15th Oct 2019 (5 years ago)
L keast
Amazing letting agents,Kartal was really helpful and friendly.
Landlord
15th Oct 2019 (5 years ago)
E Ruben
I’d love to say how professional and comforting the staff are! Property manager Ipek Kostepe always goes the extra mile to ensure my happiness is met and that’s exactly why I’m happy to say what I’m saying in this review! Flawless.
14th Oct 2019 (5 years ago)
A Álvarez
Friendly staff and very good service. I rent a place, Kartal was very helpful. Highly recommend!
Tenant
13th Oct 2019 (5 years ago)
L Robinson
I am very happy to work with Discover Residential.I am a landlady, in our two years contact they look after my house very high standard and I had my regular payment on time.The owner of the company and staff so polite and professional. .I am happy to work with them
Esen kilic
Landlord
12th Oct 2019 (5 years ago)
M G
Friendly staff and very good service. Me and my brother rent a place, Gurkan is the best agent I’ve ever seen. He helped us a lot. Highly recommend!
Tenant
12th Oct 2019 (5 years ago)
S Mihai
When we were looking to move , every agency we went to was asking for a ridiculous amount of admin fees and referencing fees etc. We contacted Discover residential and found out that there were no extra fees which was amazing . The team have been very helpful , especially Kartal . When our dishwasher didn't work or when we had problems with anything else he was happy to help .
Tenant
8th Oct 2019 (5 years ago)
L Guelimi
They was very helpful us i was looking for month
Gurkan was very very helpful thank you so much fro everything
3rd Oct 2019 (5 years ago)
D Lyu
We had an appointment with the staff called Kartal to view a flat in Canary Wharf at 8pm tonight. He called us around half 7 saying he would be 20 minutes late when we were already on our way there. We were waiting outside the flat in cold night for about 30 minutes. Then he called again saying he needed another 10 minutes. The most unreliable agency ever!!! Not sure how this agency got 5 stars. It’s not my choice that you need to work until 8pm. We came for viewing straight from work too. If you think you may not be able to make it, you could’ve reschedule to another day and let us know earlier in the day. We wouldn’t have wasted the whole night because of that. Also you could have told us that we can wait inside the building instead of being freezing outside.
19th Sep 2019 (5 years ago)
D Ogbogu
Great company to work with. Highly efficient, professional and friendly
1st Jul 2019 (5 years ago)
A Lowne
Excellent service and friendly staff, always there when you need something I would definitely recommend to anyone!
14th May 2019 (5 years ago)
B Kaneria
I've been dealing with Kartal who is absolutely amazing. He always responds and does his level best to sort out every situation. He really helped us out with our move. I 100% recommend this estate agent.
30th Apr 2019 (5 years ago)
C Singh
Amazing service...highly recommended estate agency especially karte. ...very helpful
28th Apr 2019 (5 years ago)
M Bonboni
Very professional service, would recommend to anyone looking to settle down via renting a property.
Tenant
11th Mar 2019 (6 years ago)
P mawi
I rented a property with Discover Residential in Enfield. Very good service friendly staff. They are reliable company.
Tenant
10th Mar 2019 (6 years ago)
E Palas
These guys are your number one go to when it comes to property services. Most reliable and best quality service provided.
9th Dec 2018 (6 years ago)
B Emer
Discover Residential is a reliable company, very satisfied with the service I received. I thank Gürkan and Kartal.
1st Nov 2018 (6 years ago)
Y Andrianov
Kartal and Gurkan were really helpful during the whole process—from viewing, communication and paperwork through to moving in and getting everything in place, they did everything in order for it to run smoothly and were patient to fit things within our busy schedule. I would certainly recommend their services.
Tenant
16th Oct 2018 (6 years ago)
M elshaboury
Friendly and professional
30th Sep 2018 (6 years ago)
V Live
Kartal and Gurkan are the best agents ive come across.I have been working with these guys for some time now and i am very pleased with there service. Best estate agency in town.
30th Sep 2018 (6 years ago)
K Y?ld?z
Kartal is a fair and great communicator . Had the best experience with discover residential renting my flat in loughton . Gurkan also helped alot with the viewings . Highly recommend
Landlord
26th Sep 2018 (6 years ago)
S Selim
On the first day kartal secured me a tenant and moved them in within a week . I was surprised on how quick and proffessional they were . Previous agent could not rent out my property for a month , things change when i come to discover residential
Landlord
26th Sep 2018 (6 years ago)
H u
We had a viewing with kartal on face time whats app when i was in italy . Before incame to live in the uk , i was very worried when coming to live in a new country .kartal helped me out soo mych a great guy . 2 years on i am still his tenant !
Tenant
26th Sep 2018 (6 years ago)
T emli
Best landlord i have ever work with always there for any needs or any help needed thanks to kartal for everything you done for me...top man..
25th Sep 2018 (6 years ago)
J B
I have used Discover Residential for 9 months now and as an experienced Landlord I can say that Kartal and his team provide the best service I ever had from any agency. They treat you with utmost respect and will go out of their way to reply to queries. If you're a Landlord in Loughton, in my opinion there are no safer hands for your property elsewhere.
Landlord
25th Sep 2018 (6 years ago)
R Hartl
Relly nice and halpfull people... I'm relly Happy about the period of my rental... See you in Palermo at Décoguesthouse
Tenant
25th Sep 2018 (6 years ago)
R G
Rented a property with Discover Residential for a year, Kartel is great to speak to and will usually get back to you within a few days. Received my deposit back less than a week after my tenancy finished which I am extremely grateful for.
Would recommend.
Tenant
5th Sep 2018 (6 years ago)
D Gaming
Truly professional and reliable . Guaranteed rent means guaranteed with these guys. Kartal sticks by his word and means business. I’m a happy landlord
Landlord
6th Aug 2018 (6 years ago)
T vezir
I have been working with these guys for some time now and i am very pleased with there service. Very reliable and trustworthy. My rent is always paid on time and they work with professional tenants. Highly recommended for all house owners.
Landlord
1st Aug 2018 (6 years ago)
Ü bkn
Good service ,friendly and professional team, I am very satisfied from the double room I stayed.
31st Jul 2018 (6 years ago)
K Koçyi?it
My brother recommended Kartal to me for a property i wanted to rent . I am also very happy about Kartal, he is a trust worthy person and very proactive . As a family we use this estate agency and will do for the future. Well done guys for all your efforts and
efficiency.
Tenant
29th Jul 2018 (6 years ago)
A Yildirim
Very good and excellent services!
16th Jul 2018 (6 years ago)
T Dogacan
Kartal and Gurkan are very professional in what they are doing , they rented my flat very quickly and prepared all the paperwork , I’ll definitely work with them in the near future .
Landlord
13th Jul 2018 (6 years ago)
F Faria
I am very pleased living on the property Katal is very good man and help me a lot to move in the property where I live!
Tenant
10th Jul 2018 (6 years ago)
A Baksh
- Fantastic customer service
- Quality research
- Simple process
- Reliable tenants
- Easy fix term rates and contracts
Landlord
10th Jul 2018 (6 years ago)
E TECH
Kartal and gurkan are excellent letting agents. My rent is alway paid and no headache for myself as a landlord. Emre
Landlord
10th Jul 2018 (6 years ago)
J Managai
Been really good so far and will always think of when moving to a place again.
10th Jul 2018 (6 years ago)
O Aydin
Amazing service. Response time is really fast. Found property to matched my needs. Very Efficient. Highly Recommend best in Town.
10th Jul 2018 (6 years ago)
G Kadir
Discover Residential manage all my properties with expertise and have vast amount of knowledge in all aspects of residential lettings. Kartal & gurkan are both trust worthy , professional and fair agents. Well done guys and thank you for your efforts in managing my flats
Landlord
10th Jul 2018 (6 years ago)
A Oncebe
Kartal Cetin is a hard working agent who delivers results quickly. I have given my property to Discover Residential on a fully managed , long term contract and I am very happy with this decision . Rent is always paid on time with monthly invoices sent out to me , all aspects of the management of the property is dealt with by Kartal and of top of the great service a weekly cleaner is also paid for by the company which is a bonus. I recommend Kartal and Discover Residential if you want a 5 star property management service.
Landlord
10th Jul 2018 (6 years ago)
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