Took my money, informed me that the flat is off the market and I am still chasing them up for the refund. After I posted a review on google, suddenly they had the time to finally call me back. Not to refund my money though, to ask me why I posted a bad review and still no answer on when I will get my £400 back! Scammers!... Read more
Tenant
7th Apr 2021 (4 years ago)
I am renting a house with a few friends, we all go to UCL. Vincent at SN Estates was very helpful through the process, he also helped us renew our contract recently.... Read more
Tenant
29th Jun 2020 (5 years ago)
H Lim
They said they sent deposit back 3 months ago. Still nothing ????. Everytime we call them back they say "oh sorry we will talk to management team" . Just avoid this place... Read more
Tenant
30th Aug 2019 (5 years ago)
M Lamazani

BEWARE TENANTS BEWARE!!!!! IF YOU IGNORE THIS DO NOT SAY YOU WERE NOT WARNED!.
This company has changed name since the initial director committed a serie of illegal actions towards his staff and tenant. If you look at the reviews they will mainly come from landlords that sell their properties.
The previous registered director of the company named SN Estates Properties Ltd, Mr M refused to return our deposit despite the landlord refused our tenancy. We have battled with him for 3 years in the court and in the end he still didnt pay the monies ordered by the court.
We have since called many times Sn Estates London as we know their link with Mr M but they keep ignoring us as they clearly know what they have done. Mr M was also ordered to pay a huge compensation to his previous employee for discrimination, insults, harassment and more. The employee was left with serious psychiatric issues.
YOU!! SN ESTATES LONDON OR PROPERTIES, can be assured that we will not give up on our hard earned money and will surely name and shame you so that you can never abuse other people again.
Justice will be done even if you registered SN estates to a PO Box which is illegal. We will surely post our reviews, comments everywhere. We will contact every possible person. You have done enough victims.
To you reading this!!!! This is not a hoax, you can check the report on the public employment court of the government. Simply type the name of the company and employment court and you will see.
This is unbelievable!!!!!... Read more
Tenant
22nd Aug 2019 (5 years ago)
A F

I felt that throughout my dealings with SN Estates their service was hit or miss. I felt that there were times when they were unresponsive to my queries. My experience with them during check out was that although notice was given 30 days before the tenant was to move out, on the day of check out the employee was unprepared and unsure of how to handle the process, which I believe, reflects poorly on the service they provide. My expectations for check were that just it was agreed to give SN Estates 2 copies of the keys to the flat when the management agreement began, I was to receive 2 copies of the keys when the agreement ended. I reminded them that I wanted both sets of keys on the day I was scheduled to move into the flat several times via email and on the phone. I was told over the phone that I would get both keys the day the tenant moved out and that there was 'no reason for SN Estates to keep the keys' as the management agreement had ended. When I arrived I was only given one set of keys. Upon asking for the second copy I was told the key manager was on holiday and no one else could identify my keys. I kept insisting I had been told one thing and now felt I was being told something completely different and could not see a valid reason for the situation (given how many times I said in the time leading up to checkout day I wanted both keys and was told that this would be the case because in fact there was 'no reason for SN Estates to keep the keys'). Finally, after insisting with the manager that I could not leave without both my keys, a different employee got up and in what seemed like less than a minute was back with the other copy of the keys. I did not feel my expectations were unrealistic, as I had been told I would get both copies of the keys. In the same manner that two sets of keys were handed over on the day the management agreement began, I expected both sets to be handed back the day the management agreement ended. I got both keys back, but I feel that had I not been so insistent this would not have been the case.
Updated response:
Manager called me into the office to threaten me and tell me they would not return the deposit because of my bad review. Deposit was only paid three months after contract ended when my mother went in to ask about the money she was owed.... Read more
Landlord
29th May 2019 (6 years ago)
M Sharma
Jay is a really patient person and the agency is also very responsive. There were certain hiccups during the negotiation of the final contract, but we managed to work things out by the end and I got a nice place to live in!... Read more
Tenant
23rd Feb 2019 (6 years ago)

NEVER GO TO SN ESTATES !! PLEASE READ THE FOLLOWING:
My friends and I (we are students) wanted to rent an apartment that we liked through SN Estates, hence we visited it and they asked for a £2000 deposit if we wanted to book it and stop other customers from visiting it. After paying the £2000, we realised they had booked another apartment, and we were told that either they would keep the £2000 or that we needed to take the apartment they booked us for, and that we didn't like. In order to get my money back I sent emails and I went to the agency but they ignored me. I decided to claim my money through the County Court with legal procedure. When they were asked to go to court they got scared and sent me an email to "resolve the matter as soon as possible". I got my money back after 4 months during which they refused to pay me back.
SN Estates took advantage of the fact that we are young to steal £2000 from us. These agents are absolutely dishonest, renting there is at your own risk.... Read more
Tenant
19th Feb 2019 (6 years ago)
E Katz

NEVER GO TO SN ESTATES !! PLEASE READ THE FOLLOWING:
My friends and I (we are students) wanted to rent an apartment that we liked through SN Estates, hence we visited it and they asked for a £2000 deposit if we wanted to book it and stop other customers from visiting it. After paying the £2000, we realised they had booked another apartment, and we were told that either they would keep the £2000 or that we needed to take the apartment they booked us for, and that we didn't like. In order to get my money back I sent emails and I went to the agency but they ignored me. I decided to claim my money through the County Court with legal procedure. When they were asked to go to court they got scared and sent me an email to "resolve the matter as soon as possible". I got my money back after 4 months during which they refused to pay me back.
SN Estates took advantage of the fact that we are young to steal £2000 from us. These agents are absolutely dishonest, renting there is at your own risk.... Read more
Tenant
19th Feb 2019 (6 years ago)
A Dziubek
I would recommend SN Estates everyone!!!!
We have signed our contract with NS and are more than satisfied. Everything went fast and uncomplicated, exactly what we needed! The agency's prices are fair, not like some other agencies in London!
Our agent, Jeetu is very professional and tries to meet all the requirements of his clients.
He is very flexible and always open to all questions. We appreciate that very much. Jay, thank you for everything!... Read more
11th Dec 2018 (6 years ago)
L Vera
Elod and the SNS Estates team were amazing. They were efficient, constantly in touch and very warm. We really like how Elod remembered personal details from the reference documents we sent and initiated a conversation on that. We really appreciate how easy and flexible they were. They knew how to customise things in order to best serve their clients—both tenant and landlord. Thank you Elod and team!... Read more
10th Dec 2018 (6 years ago)
E Aleksieva
Very quick and easy renting process.
I was looking for a studio and had only a week in London to find one. My agent Jeetu was really helpful and understanding, he showed me a property that ticked all my criteria so I put the deposit the same day and by the end of the week all of the documents were ready. Very flexible agency. Also, perfectly reasonable prices.... Read more
Tenant
30th Nov 2018 (6 years ago)
A Gancsos
Good value for money
The renting process was simple for me and they have done a thorough background check of me which made me feel very safe in renting with them. Excellent customer service from Hesham and Zuzanna who were always helpful, nice and quick with their responses. The flat is pretty small, but the price is very reasonable for this area, so couldn't complain.... Read more
Tenant
20th Nov 2018 (6 years ago)
S Bhambri
The team at SN estates have been extremely helpful and accommodating through this stressful process of finding and renting a place in London. Hesham understood what I was looking for in a flat extremely well was very professional in his dealings. I would definitely recommend SN Estates!... Read more
Tenant
16th Nov 2018 (6 years ago)
N Leuenberger
Terrible experience. The agent overpromised. He had no explanation when the offer fell through. The agent disappeared and didn't even bother returning our calls or emails. No one else was able to assist us. We had to insist multiple times to get our deposit back. Sadly unprofessional for London.... Read more
6th Nov 2018 (6 years ago)
A Chew
The team at SN Estates is friendly and professional. Hesham in particular was very helpful and efficient. He communicated any issues that arose quickly and explained them thoroughly. I highly recommend using their services.... Read more
5th Nov 2018 (6 years ago)
???
I have contract just now with gorgeous and smart employees. They are kind and tried to explain on the property well. Especially, they give the reasonable price and they make move in date earlier than 5days because my studio is now empty. Thank you to Hesham and I don't remember one women and two guys. Anyway very thank you to everybody.... Read more
4th Sep 2018 (6 years ago)
A Olivé
Unprofessional agency! We had an appointment today at 11am with one of their agents to do a viewing and he didn’t show up. I called him and texted him on WhatsApp with no answer.... Read more
9th Jul 2018 (7 years ago)
K Pollard
Thank you for finding me a lovely property.... Read more
22nd Jun 2018 (7 years ago)
S Nolan
I can just recommend them to all the tenants looking to rent. Thank you for your great service.... Read more
Tenant
22nd Jun 2018 (7 years ago)
S Academy
Nothing but positive experience from these guys, very responsive, professional and proactive. I have known and used this agency for over 5 years and can honestly say that they have never let me down -
Thanks... Read more
15th Jun 2018 (7 years ago)
E Neil
From my previous experience this agent is very unprofessional and unethical and I would recommend people avoid it. Let me give you one example, they raised the price TWICE AFTER both agreed the letting and I paid the deposit. AND they THREATENED that they had the right not to give back the deposit if I did not agree the raised price and rent the flat. What do you think you are? An agent or a gang? Hope no one suffers from such thing again but if you do, please report to the police or related association directly.
Updated reply to the manager:
Do you really think I would stupid enough to let someone who is unethical and holds all my personal information (on the contract) knows my real name after I post bad review?
Also another kind advice for all people who are considering to use this agent - just have a search at this agent and read the reviews posted at different time/ website. It’s not difficult to see who is shameful.
Karma.... Read more
Landlord
19th Apr 2018 (7 years ago)
O Love
Totally unprofessional approach! Worst agency ever deal with..... Read more
26th Mar 2018 (7 years ago)
A webb
SN Estates have been very helpful in helping us find a new rental property in Central London. They have been good and quick communicators and through their liaison with the landlord and previous tenants have helped to get us through the door speedily and smoothly. A good experience so far. Thank You SN Estates.... Read more
Tenant
26th Oct 2017 (7 years ago)
L Bakalian
The quality of the service and the timeliness of the response were always deplorable. Avoid this agency. Unprofessional people working inside.... Read more
23rd Sep 2017 (7 years ago)
L Tucker
We sold our house a couple of months back. When we decided to sell our house the first thing that came into our minds is to contact a good agency so that we can get a good deal for it. I was very impressed with Miah’s advice. He really made a good evaluation to ascertain the correct price for our house. The open house that they arranged was quite impressive and I got the first buyer from that session. I would definitely refer SN estates to my friends and family.... Read more
Seller
6th Jun 2017 (8 years ago)
A Business
Miah is by far the best estate agent we ever had. This is my 5th house I have rented from SN estates and I just go on bragging about Miah to everyone. He’s the best!... Read more
Tenant
30th May 2017 (8 years ago)
K Tucker
I am extremely happy with the services that I received for 3 years from now.SN Estates is a very professional and assertive company and I also find them very approachable and friendly.... Read more
24th May 2017 (8 years ago)
C Nemeth
I recently bought my first home through them; SN Estates definitely know how to make their clients happy. They are professional, helpful people doing a great job over all this time. I am very happy and satisfied with their service.... Read more
Buyer
15th May 2017 (8 years ago)
S Wright
Currently I reside in Austra, so I have been renting my London apartment through SN estates since 2010. We have been doing business for a long time. Truly speaking, I don’t have to bother deal with my tenants and their every single pity issues. They take care of these things. I truly believe that if my apartment is with SN estates, then it is in good hands. They regularly monitor my apartment and update me with things I should know as a landlord.... Read more
Landlord
24th Apr 2017 (8 years ago)
P Leslie
It’s recently that I bought my new house in uptown London. SN Estates assisted me in making my dream come true. The house is huge with separate guest and kids’ room and a private swimming pool at the backyard. The neighborhood is peaceful with greenery all around. Moreover I got it at a very affordable price. They took care of all my requirements and got this house for me with suits my taste, budget and requirements. Everything went very smoothly.... Read more
Buyer
17th Apr 2017 (8 years ago)
J Myers
According to me they are the best option when it comes to finding rented apartments in Central London. The agents are honest and helpful guys who always believe to serve their clients with a smile. Every time I need some letting advice I refer to them. Over the years we have developed a mutual understanding. I always recommend them to family and friends who are moving to London for the first time.... Read more
Landlord
10th Apr 2017 (8 years ago)
K Thames
One thing that I like the most about SN estates is there responsibility does not end with finalising the apartment for their clients. During your tenure in the apartment, they will acknowledge all your issues and try their utmost to fix them. For instance, my granny lives with me in the same apartment which I got it from SN estates. Given my job profile, I have to travel frequently. My granny is left all alone in the house. During my absence even if she faces any minute problems related to the house, she contacts SN estates. The agents are always at their toes to attend her. They not only make clients bur they also know how to keep them happy.... Read more
Tenant
6th Apr 2017 (8 years ago)
M Kolesny
I greatly appreciate the professional outlook that agents of SN estates have. On my first appointment to their office to buy an apartment, they took a note of every detail that I mentioned. Based on it, they showed me real classy properties that suited my taste and budget. They helped me to find my dream house and even advised me with the registration procedures.... Read more
Buyer
23rd Mar 2017 (8 years ago)
K Liu
Agent is really helpful, friendly and responsible... Read more
25th Feb 2017 (8 years ago)
K Ahmed
good service, my rental was so easy I would very much recommend.
thanks guys hope it the same if we renew the contract... Read more
Tenant
19th Jan 2017 (8 years ago)
N Rakib
The best agency I have used so far, they give such great discounts to UCL students and help with all registrations .
The best in London so far
Naz... Read more
15th Nov 2016 (8 years ago)
M Miah
Low tenant fees as most other agents charge alot as fees
We recommend all student looking to secure their rental properties register as soon as possible because the demand is very high and prices are starting to increase due to this... Read more
Tenant
21st Aug 2016 (8 years ago)
A Fdz

I felt that throughout my dealings with SN Estates their service was hit or miss. I felt that there were times when they were unresponsive to my queries. My experience with them during check out was that although notice was given 30 days before the tenant was to move out, on the day of check out the employee was unprepared and unsure of how to handle the process, which I believe, reflects poorly on the service they provide. My expectations for check were that just it was agreed to give SN Estates 2 copies of the keys to the flat when the management agreement began, I was to receive 2 copies of the keys when the agreement ended. I reminded them that I wanted both sets of keys on the day I was scheduled to move into the flat several times via email and on the phone. I was told over the phone that I would get both keys the day the tenant moved out and that there was 'no reason for SN Estates to keep the keys' as the management agreement had ended. When I arrived I was only given one set of keys. Upon asking for the second copy I was told the key manager was on holiday and no one else could identify my keys. I kept insisting I had been told one thing and now felt I was being told something completely different and could not see a valid reason for the situation (given how many times I said in the time leading up to checkout day I wanted both keys and was told that this would be the case because in fact there was 'no reason for SN Estates to keep the keys'). Finally, after insisting with the manager that I could not leave without both my keys, a different employee got up and in what seemed like less than a minute was back with the other copy of the keys. I did not feel my expectations were unrealistic, as I had been told I would get both copies of the keys. In the same manner that two sets of keys were handed over on the day the management agreement began, I expected both sets to be handed back the day the management agreement ended. I got both keys back, but I feel that had I not been so insistent this would not have been the case.... Read more
Landlord
26th Jul 2016 (8 years ago)
D Ye
I have found SN to be brilliant in their work, I am a doctor so have no time to manage my portfolio of flats so sn estates take care of all my properties. I think sn estates will go far if they maintain this level of service.... Read more
Landlord
24th Apr 2016 (9 years ago)
S Mo
Great service from their team, we rented a office space and also needed a flat for staff who moved to London.
overall service and expertise was great, highly recommend.... Read more
Tenant
23rd Apr 2016 (9 years ago)
A Mohammed
I am a student and i have been in London for last 3 years and i have been renting my flat from SN Estates. The service and staff is so good that I highly recommend them.... Read more
Tenant
22nd Feb 2016 (9 years ago)
A Zindi
Sn Estates is one of the best agents in Central London. I was renting my property trough SN Estates from 2012, as I got a job in Australia, their managemnet service was brilliant, and now I am settled in Australia they helped me sell my 4 bedroom house at a really good price for the Regent's Park area.
Thank you very much SN Estates team especially Miah.
Good luck for the future. ... Read more
Seller
22nd Feb 2016 (9 years ago)
R Miah
Lots of choice for properties and service was great, the staff are so friendly and give good advise, the best agent i have used in my 2 years of renting.
would highly recommend ... Read more
Tenant
1st May 2015 (10 years ago)
H Tan
There are two guys who are always very helpful but I'm not very sure of their names. They suggested a few properties which starts in August and September. Since my flatmates and I didn't have a guarantor, we were supposed to pay 6 months rent in advance. However, we did not have that much money and negotiated for 3 months rent in advance instead , which they accepted. I think her name is Sonia, who is also very nice.... Read more
Tenant
8th May 2014 (11 years ago)
emvi
Hi my name is Iman Myumyunova, do you need more information?... Read more