Incredibly friendly & helpful. Prompt, almost immediate response to questions & information requests. They truly demonstrate the importance of local knowledge when it comes to house sales.... Read more
Seller
25th Jan 2025 (20 days ago)
M Lamey
Very easy to communicate with, swift responses and clearly understood our needs.... Read more
16th Jan 2025 (29 days ago)
D nhakaniso
Looking for a new house to rent had been such a difficult and complex process for us until the staff at Stephenson Browne got in touch with us after our inquiry on one of their listed properties. They made our search for a new house to rent so much easier right from the house viewing to when we eventually moved into our new home.... Read more
Tenant
21st Oct 2024 (17 weeks ago)
J Robinson
A great service all round, the communication and help I received throughout was of the highest quality. I couldn’t recommend Stephenson Browne highly enough! Thank you so so much! And a special shout out to Belle Smith and Cathy Hutchinson for all their fantastic help throughout.... Read more
20th Oct 2024 (17 weeks ago)
C H
Stephenson Browne were great. Very enthusiastic, friendly and communicative! Would recommend... Read more
15th Oct 2024 (17 weeks ago)
Amy
I wasn’t sure what to expect renting my house out for the first time but from the minute I met the first agent, I felt completely at ease and in safe hands. The whole process has gone smoothly thanks to the help and friendliness of the Stephenson Browne staff. I have felt a valued customer throughout and will definitely be recommending their services. The Sandbach branch have been brilliant, every single member of staff.... Read more
Landlord
27th Sep 2024 (20 weeks ago)
D Howitt
Excellent service all round. Always friendly and helpful and kept us well informed throughout the whole process. Can't recommend highly enough.... Read more
13th Sep 2024 (22 weeks ago)
A Jodrell
From the first meeting with Belle, through all viewings and management of the process of selling all staff we engaged with were great!... Read more
Seller
29th Jul 2024 (6 mo. ago)
A Waltho
Belle was friendly and professional throughout the whole process, nothing was too much trouble and she kept you informed at all times. Great service!... Read more
29th Jul 2024 (6 mo. ago)
Y Lam
Everyone in this branch has been very friendly and helpful. They always wave and say hello. They also very quick at responding to my enquiries. The documentations have been very clear, always up to date. I truely appreciate everyone in this branch who helped me to move in my new home!... Read more
26th Jul 2024 (6 mo. ago)
D semple
My son suggested that I should use Stephenson Brown to handle the sale of our house.I am so happy that I followed his advice.I was kept informed at each stage of the process and they ensured that I received feed back after viewings.A really professional and friendly attitude.
Achieved a sale at the asking price after three weeks-can't ask for better than that.... Read more
Seller
1st Jun 2024 (8 mo. ago)
S Mitchell
We recently had the pleasure of working with Belle, Cathy, and Alison at Stephenson Browne Estate Agents Sandbach to sell our house, and the experience was nothing short of exceptional. They worked incredibly hard to secure a buyer for us, consistently going above and beyond our expectations. Their dedication, commitment to delivering on their promises, and constant communication made the entire process smooth and stress-free.
Each step of the way, Belle, Cathy, and Alison were professional, diligent, and genuinely caring, ensuring that we were well-informed and comfortable with every decision.
We give Stephenson Browne Estate Agents Sandbach a well-deserved 5 stars and highly recommend their services to anyone looking to sell their home. Their team is a standout in the real estate industry, and we are immensely grateful for their hard work and dedication. Thank you, Belle, Cathy, and Alison, for everything!... Read more
Seller
2nd May 2024 (9 mo. ago)
S Wood
Professional and efficient agents... Read more
21st Mar 2024 (10 mo. ago)
K Bialek
I love love love and can’t recommend Stephensone Brown Sandbach enough to anyone who is considering a potential house move. Belle, Alison and Cathy are impeccable in what they do. I would be delighted to sell with them over and over again, I wish the process could almost re-start so I can continue to talk to them almost every day (they keep you so involved and so informed throughout each stage, it’s everything and more you could ask for). Keep smashing it ladies, you’re the best in the game! xxx... Read more
Seller
16th Feb 2024 (11 mo. ago)
A Kennedy
What a refreshing change to all the rest!
From the initial enquiry, the team at Stephenson Browne have been professional, communicative, informative and prompt. All one ever asks.
Everything was smooth and very efficient. I’ve dealt with many agents in the past, these are highly recommended. And a special mention to Abi and Jenny. Easy to reach and prompt to respond. I would not hesitate in recommending this business.... Read more
2nd Feb 2024 (1 year ago)
K Hinley
We have just moved in to our new property. Jenny was amazing, very helpful. Love love love the house... Read more
31st Jan 2024 (1 year ago)
M Carling
The whole team is very helpful, good communication and a pleasure to deal with.... Read more
26th Jan 2024 (1 year ago)
S Keough
Helpful, Friendly, Polite. That's all you need and they deliver... Read more
29th Dec 2023 (1 year ago)
J Stark
SB have provided an excellent letting management service to us over thge last 10 years or so and I would be very happy (and have) to recommend them to anyone thinking of letting out a property.... Read more
Landlord
16th Dec 2023 (1 year ago)
A Baxter
From the very first contact they have been patient, courteous, helpful in everyway. I must have spoken to three people in the organisation and all of them were delightful. They new exactly who I was and what case they were dealing with. I don't think I heired the expression "Bear with me" once.
Joanne and Jen have been very helpful and I think there was one other young lady who kept me on the straight and narrow. I'm not very good with names - have difficulty remembering my own!... Read more
29th Nov 2023 (1 year ago)
R Costello
The whole team, Belle, Cathy and Alison have been excellent. They have helped and supported throughout the selling and buying process. Highly recommended... Read more
Seller
24th Aug 2023 (1 year ago)
C B
Bella, Alison and Kathy are simply first rate. The best estate agents I have encountered as they take a personal approach to every aspect of their work with the client. Such a lovely team and a professional service in every respect.... Read more
31st Jul 2023 (1 year ago)
M Robinson
Great team to work with: always produce the required result.... Read more
27th Jan 2023 (2 years ago)
A Begg
I have been renting my property since 2018 and the service and help has been first class. Highly recommend and will always use them with an excellent bond and advice.... Read more
Landlord
7th Nov 2022 (2 years ago)
A Smith
Really helpful, informative and regular communications throughout the process of renting the property. Allowing me to enter the property to take measurements the week before moving in was a huge benefit to me.... Read more
Tenant
20th Oct 2022 (2 years ago)
M Jones
many many thanks to all the team at Stephenson Browne. They provided a fantastic service - throughout the process they were helpul, efficient and kept me well informed. Particular thanks go to Jack McDermott in the Newcastle office who was professional, helpul and kind. And to cathy Hutchinson who kept me up to date as the sale progressed, communication was excellent. Value for money and couldn't have asked for better.
Helen jones... Read more
Seller
20th Oct 2022 (2 years ago)
G Smith
Excellent experience and very accommodating... Read more
1st Oct 2022 (2 years ago)
R Robo
Made the experience as smooth and stress free as possible dealing with issues quickly and explaining the process clearly.... Read more
28th Sep 2022 (2 years ago)
A porter
Open but would not answer the phone... Read more
12th Sep 2022 (2 years ago)
J j
Avoid , don't pass on offers to seller . Just pass on offers from a selection. Even when you offer considerable higher price.... Read more
4th Sep 2022 (2 years ago)
M millington
Great team effort by all members employed in the branch .... Read more
26th Aug 2022 (2 years ago)
E Spong
Friendly, helpful and professional throughout.... Read more
25th Aug 2022 (2 years ago)
Richard
Friendly and helpful staff, overall process very professional.... Read more
20th Jul 2022 (2 years ago)
N Fearon
The team are lovely to deal with - responsive, proactive and on the ball. I highly recommend them.... Read more
17th Jun 2022 (2 years ago)
C Smith
This I think is showing as new as I uploaded a photo of your building.
However I have purchased a house from you a while ago.... Not great service to be honest and also tried to sell with you which was interesting.
Conflicting advice all the time (don't change the price too often, then told to change it a week later), poor house write up, viewings that suddenly cancel, random questions from potential purchasers and my favourite was a new viewing wanted to be made as I said I was leaving!
In my opinion really not good, so much wasted time money and effort on my part!... Read more
Seller
14th Apr 2022 (2 years ago)
T Eastwood
Alannah, Alison, Jack and Cathy have shown the utmost professionalism whilst dealing with the sale of our home. We have been kept well informed throughout the process and would highly recommend their services to others. Thanks so much.... Read more
Seller
21st Mar 2022 (2 years ago)
P W
This was a complicated rental process involving relocating 2 elderly tenants from France to the UK. Debbie, Jo and Jennifer at Stephenson Browne have been absolutely amazing the entire way with their understanding and compassion. They've been so helpful and kind and we couldn't have asked for a better service.... Read more
Landlord
11th Mar 2022 (2 years ago)
L Boteva
Great agency, very easy and fast moving-in process... Read more
Tenant
8th Mar 2022 (2 years ago)
R callan
Excellent service from Joanne and Jennifer from Sandbach lettings. Nothing was a problem and lovely friendly advice. Thank you all for the assistance in finding my new flat.... Read more
Tenant
19th Jan 2022 (3 years ago)
N Chaddock
Very helpful and got viewing arranged very promptly.... Read more
8th Dec 2021 (3 years ago)
C Niven
Professional with great communication and a good friendly service.... Read more
24th Nov 2021 (3 years ago)
J Chow
The company staff are friendly and responsive to queries. We're glad to rent our house from the staff, Jennifer, she shows her professionalism throughout the process, willing to listen and explain to us on our queries. The process is smooth and we're happy with it. Thanks for their help and so we can settle down quickly in this sweet home.... Read more
Tenant
27th Oct 2021 (3 years ago)
M Hunter
From arranging the initial viewing of the property my wife and I ended up renting all the way through to after we moved in, the staff at Stephenson Browne, Sandbach have been first class. We cannot find a single thing to criticise.... Read more
Tenant
23rd Oct 2021 (3 years ago)
S Thompson
Belle & Alison were enthusiastic, supportive and communicative throughout the sales process and managed enquiries professionally and with sensitivity. The whole process was made easy and problem free. I'd recommend the team at Stephenson Browne Sandbach office.... Read more
Seller
8th Oct 2021 (3 years ago)
F Howells
Sandbach Rentals - very helpful and supportive office from management to agent - Thank you!... Read more
22nd Jun 2021 (3 years ago)
A Sparrow
Stephenson Browne Ltd, Sandbach made the process of moving into my new home straightforward and they were happy to guide me, and to give me good and honest advice. The staff have been responsive and supportive from enquiry to moving in, and continue to be so now that I have moved into my property and I am settling in. I would definitely recommend them.... Read more
Buyer
14th Jun 2021 (3 years ago)
M Kay
Amazing team especially Debbie and Jennifer. Very helpful and professional. Got all the paperwork sorted in a very efficient and timely manner. Highly recommend!... Read more
2nd Jun 2021 (3 years ago)
R Fisher
From the start of my experience with Stephenson Brownie I have always had a professional, competent and very personal service.
All requests for viewings were quickly acknowledged and supported by follow up emails confirming the appointment details, and who I would be meeting.
Once a property was found and the application process was commenced, I was kept fully informed of the forms and information required and guided how to complete and forward all the required details. The handover was completed simply and easily, but the support has not ceased there. Any queries and questions since move in date have been handled in a very friendly but professional and competent manner.
I have no hesitation in fully recommending the services of Stephenson Browne for all of your property requirements.... Read more
Tenant
29th May 2021 (3 years ago)
The team at Stephenson Browne were responsive to my enquiry, professional through the sake and gave me good advice regarding the current market and asking price. They have continued to communicate with me and keep me updated on progress and I have been very happy with their service. I would definitely recommend Stephenson Browne.... Read more
Seller
23rd Mar 2021 (3 years ago)
C Fahrenholz
Fantastic, reliable and trustworthy staff who made selling our property a lot less stressful than it should have been given we had to endure months of incredibly poor service and communication from our buyer's solicitors. If you're looking to sell and don't want to be in a position of having to chase your estate agent for updates, I highly recommend Stephenson Browne because they went above and beyond for us.... Read more
Seller
23rd Sep 2020 (4 years ago)
C Smith
Poor, little communication asking us for what to do next, constantly conflicting advice, viewings that don't materialize. AVOID don't waste your time and effort like I sadly did would rather rate negative but 1 star is the lowest I can give.... Read more
3rd Sep 2020 (4 years ago)
M Richards
The staff were friendly and knowledgeable.... Read more
13th Mar 2020 (4 years ago)
K Pickering
Fantastic and personal service.... Read more
28th Feb 2020 (4 years ago)
K Fellows
Having recently used the lettings agency of Stephenson Browne in Sandbach to let our our property I can’t recommend them highly enough. From the very start of the process I found Debbie, Jo and Alec to be very efficient, professional, friendly and helpful. They were always happy to answer my (numerous!) questions and guided me, as a novice, through the letting process. Big thanks to all the team!... Read more
Landlord
26th Aug 2018 (6 years ago)
K Joy
Did viewings when we were out and didn’t lock the house when they left on multiple occasions... Read more
10th Aug 2018 (6 years ago)
S Thomas
Had a painter round to paint a tiny square patch below the stairs no more than a 5 minute job it took him an hour and half! Stephenson Browne didn't tell us it would take that long as a result my partner was late for work communication is clearly an issue avoid like the plague!.... Read more
23rd Jul 2018 (6 years ago)
T Grimson
Thank you to Alison, Alannah and the team for their high levels of professionalism and quality of service. Communication is excellent with regular feedback from viewings and any queries are dealt with quickly and efficiently. Would highly recommend... Read more
11th Jul 2018 (6 years ago)
A higgins
A brilliant estate agency. I have used them several times for both selling and purchasing property. Alison and the team are very efficient, friendly and helpful. I would highly recommend their services!... Read more
Seller
5th Jun 2018 (6 years ago)
Leo
Needed a 3 month rental while between properties and Debbie, Jo and Alec came up with the ideal place. They were professional and on the ball all the time and, more important in my view, really nice to work with. How often do you just pop in to an estate agents for a chat? I would wholeheartedly recommend them for sales and lettings and their new letting office in Sandbach makes it very easy to begin.... Read more
Tenant
16th May 2018 (6 years ago)
C keers
A good all round experience and a pleasure to have worked with all the staff very professional teem... Read more
9th Aug 2017 (7 years ago)
123lousy
Excellent team of professional people. Organised and focussed on selling our home. Communication was consistent all the way through and they really took the stress out of moving house. Highly recommend.... Read more
Seller
13th Jun 2017 (7 years ago)
S Sibbald
Paul, Can we just convey our sincere thanks to you, Alannah and Alison, (and anyone else I've missed at Stephenson Browne) for you help over past 3-4 months. Your advice and reassurance has continually helped us through, what at times, appeared a very frustrating and never ending process.
Nothing was too much trouble, and both the sales advice and the continued assistance and coordination with all other vendors, together with your experience and calm nature.
We would have no problem recommending you and your team to others.
Once again, thank you.... Read more
13th Jun 2017 (7 years ago)
N Eden
Exceeded all my expectations - Fantastic !! All the staff were fantastic and I could not have wished for better service. They were realistic but positive about our valuation, sold it well and supported us through some inevitable ups and downs. Hugs and empathy when one buyer pulled out, but quickly followed by optimism and sold again in just a few days. They kept on top of chasing our solicitors and spotted details when our solicitor made minor errors. Absolutely nothing to fault them on - Highly Recommended !!!!... Read more
Seller
13th Jun 2017 (7 years ago)
D Oakes
We bought a house through the Sandbach office of Stephenson Browne this year and had such a positive experience with them that we wished we had sold our old home via them too. We spoke to Alannah and Paul throughout the process, both of whom were polite, professional and helpful. Their communication was excellent, which is something that was sorely lacking with our own estate agent. I would not hesitate to recommend them and they would certainly be our first port of call in the future if we look to sell our house.... Read more
Buyer
13th Jun 2017 (7 years ago)
K Hogarth
Brilliant company to deal with. House sold within a few days for full asking price. Communication throughout the whole process was top class and the staff were a pleasure to deal with. Would highly recommend.... Read more
Seller
13th Jun 2017 (7 years ago)
A mel
"I found the the team at Stephenson Browne to be exemplary during my property sale - they kept me informed with an honest and professional approach which was thoroughly appreciated - happy to recommend!".... Read more
Seller
13th Oct 2016 (8 years ago)
A Cham
House sold and target price reached, all in less than 2 weeks!
We cannot have asked for more. in addition.they are nice people
Andrew & Pat Chalmers... Read more
Seller
12th Oct 2016 (8 years ago)
B Murray
All the staff at the Sandbach branch are excellent. We found them all to be very helpful and prepared to go the extra mile in order to keep things moving. In particular the help Debbie gave us was invaluable. Having experienced weeks and weeks of very slow conveyancing from the solicitors we were using, Debbie intervened both with the seller and their solicitor and by doing so everything was agreed within a very short period. Without her assistance the process would certainly have been prolonged.... Read more
Buyer
7th Oct 2016 (8 years ago)
J Stanfield
Sold old and purchased new home with Stephenson Browne in Sandbach and would highly recommend them to anyone thinking of selling or purchasing a home. Friendly and supportive throughout making the complexities of moving so much easier. (Plus a big thanks to Paul for finding our dream home).... Read more
Seller
6th Oct 2016 (8 years ago)
K Jolly
We moved into our new home two weeks ago after being involved in a very long and difficult chain with many twists and turns!! Stephenson Browne couldn't have been more helpful and Alannah in particular went out of her way in chasing the other agents and solicitors involved to resolve the numerous queries!... Read more
Buyer
3rd Oct 2016 (8 years ago)
J Grantham
I always use the team at stephenson Browne for my sales and rental properties. Always receive good advice, having used them twice in the last couple of years to sell my own home and over the last few months I had 3 rental properties to bring to the market, after taking advice from Paul & Debbie and after completing a few touches to present the properties to their best, we succesfully rented all 3 propties within a short timescale at my desired rental values and great tenants too.
I would highly recommend, great service.... Read more
Landlord
1st Oct 2016 (8 years ago)
G Bradshaw
We have received an excellent service from Stephenson Browne during the whole sale process, we always found the manager and all the staff to be very approachable and professional, we would not hesitate to recommend them.... Read more
Seller
1st Oct 2016 (8 years ago)
M Wain
Highly recommended. Stephenson Browne have always found suitable tenants for me over the years and kept everything seamless. Always a pleasure to deal with.... Read more
Landlord
30th Sep 2016 (8 years ago)