Stones Residential Chalk Farm are an estate agent in Belsize Park. They mainly list properties in NW3, NW6 and NW7. Over the last 6 months, they've listed 21 properties, with 11 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on OnTheMarket.
Opening hours
Monday9:00am - 6:30pm
Tuesday9:00am - 6:30pm
Wednesday9:00am - 6:30pm
Thursday9:00am - 6:30pm
Friday9:00am - 6:00pm
Saturday10:00am - 2:00pm
SundayClosed
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Stones Residential - Chalk Farm Reviews (56)
Have you used this agent?
63%
7%
0%
2%
29%
J kinasz
After our 2 years letting contract has come to an end I have contacted the agency as I was expecting an important letter to arrive which I was happy to come and collect. It has been impossible to get in touch for the last couple of months with both- the director Ricky Stone or the agent assigned to the property. Very upsetting to see how the approach changed. I wouldn’t recommend this agency.... Read more
6th Sep 2024 (13 weeks ago)
M 2070
Stones Residential were the manager of the apartment we lived in for over 4 years and they were faultless. Ricky and team were always very professional, courteous, and prompt with any matters that needed attending. I can highly recommend them.... Read more
6th Aug 2024 (17 weeks ago)
J Scott
I highly recommend Stones Residential, in fact I can honestly say they are the best agents I've worked with - as a tenant and as a landlord, over a few decades. Ricky, Dahlia and the team were always exceptionally helpful over a three year tenancy, every question or request was addressed really fast, I knew where things were at, when and how things would take place and overall I felt incredibly supported throughout the tenancy. Not only are they helpful, friendly and highly competent professionals, they also go out of their way to build a really good tenant-agent-landlord dynamic - in my experience this is rare and I believe it is immensely valuable, they go the extra mile even when they really don't have to. I take my hat off to Ricky and his team for getting it right!... Read more
26th Jun 2024 (23 weeks ago)
A Moussa
I highly recommend Stones Residential. They made the process of finding a flat easy and efficient. I particularly want to thank Shayan for his help throughout the process. He has been incredibly helpful and responsive, as well as being friendly and patient. Again, highly recommend!... Read more
22nd Jun 2024 (24 weeks ago)
N Biyani
Stones Residential have no care for their tenants and are only concerned about pleasing the landlords they represent. They took ages to fix various things in our flat, including the hot water last autumn. They took very long to get back to us when we raised issues and even then we received replies that were sharp and rude, with zero empathy. Once we finally moved out they took 3+ months to resolve our dispute and continued to take 0 ownership or responsibility. Avoid at all costs.... Read more
11th Mar 2024 (8 mo. ago)
Anonymous Tenant
Stones Residential have no care for their tenants and are only concerned about pleasing the money-grabbing landlords they represent. They let us live with mould growing on clothes, blinds, bedding, the ceiling and walls for months with little-to-no resolution. This ended up being fixed by the council who informed us that this is was 100% not their responsibility but fell on the landlord to fix, something we’d been saying for months. When we did receive email replies they were sharp and rude, with zero empathy. Once we finally moved out they broke a legally binding clause in our contract stating that the landlord had to make any claims on the deposit within 10 working days and despite us chasing for our deposit, Stones and the landlord made £200+ claims against us a month later. Avoid at all costs.... Read more
26th Feb 2024 (9 mo. ago)
F Ward
Stones Residential have no care for their tenants and are only concerned about pleasing the money-grabbing landlords they represent. They let us live with mould growing on clothes, blinds, bedding, the ceiling and walls for months with little-to-no resolution. This ended up being fixed by the council who informed us that this is was 100% not their responsibility but fell on the landlord to fix, something we’d been saying for months. When we did receive email replies they were sharp and rude, with zero empathy. Once we finally moved out they broke a legally binding clause in our contract stating that the landlord had to make any claims on the deposit within 10 working days and despite us chasing for our deposit, Stones and the landlord made £200+ claims against us a month later. Avoid at all costs.... Read more
26th Feb 2024 (9 mo. ago)
Anonymous Tenant
Exceptional service! My experience with Stones Residential was fantastic from start to finish.
Ricky was incredibly helpful and professional, making my process smooth and stress-free. Highly recommend!... Read more
13th Feb 2024 (9 mo. ago)
D c
Viewed a few places to let with them, made an offer on one and never heard back. Not especially polite in person either.... Read more
6th Sep 2023 (1 year ago)
D Maguire
Always so helpful and efficient!... Read more
8th Sep 2022 (2 years ago)
J Drake
The agent I spoke to (Sara Cane) was rude and unprofessional. I was rushed round the viewing whilst she interrupted my questions to answer her phone without acknowledging me. Unfortunately the rental market is so hot that these agents don’t need to care about you as there are hundreds more people waiting.... Read more
22nd Aug 2022 (2 years ago)
M M
Went to do a viewing, location maybe not bad but agents trying to link you, at first they say someone offered £800 but the rooms advertised as £750. Waste of time not even professional, acting cheap & desperate.... Read more
15th Jul 2022 (2 years ago)
A Hromova
Incredible experience! The team is very professional and very friendly. Gratitude to Sara Cane!!! Thank you so much for looking after us and making this whole process of renting our new cozy home so easy and quick. Super happy with the service provided. It was 100% stress free and a great communication.... Read more
26th Jun 2022 (2 years ago)
C Harris
Lettings negotiator, Sara Cane, was very efficient in helping me secure my first rental property here in London. Communication was excellent, and I appreciated her patience and guidance towards me in an intense rental market. Highly recommend Stones Residential.... Read more
15th Jun 2022 (2 years ago)
Natalie
Avoid.... Read more
29th May 2022 (2 years ago)
Performance stats
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