A Jones
I moved my house sale to Alastair Summerfield at Strutt & Parker Shrewsbury after not getting a sale as quickly as expected for it through an online estate agent. The house photos and online brochure through S&P were excellent and the guide price was realistic, both showing a better understanding of the local housing market than my previous experience. Alastair and his team always seemed approachable, honest, and helpful. I’m really pleased to have got a house sale and would have no doubts about recommending them to anyone else.... Read more
Seller
18th Dec 2025 (5 weeks ago)
L Jayne
Excellent helpful service... Read more
17th Dec 2025 (5 weeks ago)
J Hughes
Claire was helpful and informative and extremely patient helping us with the purchase of The Thatch at Brockton.She dealt with everything in a professional manner.... Read more
Buyer
15th Dec 2025 (6 weeks ago)
J Yeomans
Realistic valuation generated market interest. Good communication by the whole Shrewsbury team throughout the process.... Read more
Seller
15th Dec 2025 (6 weeks ago)
D Richardson
Gary from Strutt and Parker is friendly, helpful on the ball with everything, can’t thank him enough, nothing was too much of a problem for him didn’t matter what the solicitors through at us Gary sorted it. Gary is brilliant and a credit to the company.... Read more
27th Nov 2025 (8 weeks ago)
P Murray
Gary is fantastic... Read more
26th Nov 2025 (8 weeks ago)
D Wearden
I cannot rate the service highly enough. Good publicity, handling viewings efficiently, constantly keeping in touch and liaising professionally between me and our buyers.
Clare Bicker-Caarten managed things brilliantly supporting me and the purchaser and made things run as smoothly as possible in a tricky sale situation.
Thank you, Clare, for your friendly, caring and professional attitude.... Read more
Seller
17th Nov 2025 (10 weeks ago)
S Bridges
We Instructed Gary Haskell from strutt and parker to To sell 2 of our executive houses in what has been a difficult market. We are pleased to say Both properties have been sold now.
Gary Haskell Was amazing throughout The sale of our properties keeping regular contact with both the purchaser and ourselves. Even mediating between solicitors and They purchasers agents to push along the sale as quickly and as swiftly as possible. He was extremely professional, polite, articulate And thorough Throughoutthe process. We will be definitely using Stratton Parker again to sell any future properties we build.... Read more
Seller
12th Nov 2025 (10 weeks ago)
G Cowley
We recently purchased a house with Strutt & Parker and Gary at the Shrewsbury branch was absolutely amazing. He was extremely helpful along the whole process and communication was fantastic. I cannot recommend them enough to use them if your buying / selling a house.... Read more
Buyer
9th Nov 2025 (11 weeks ago)
S Impressed
Kathryn was an absolute pleasure to work with throughout the entire process. From the beginning, she was professional, knowledgeable, and incredibly supportive while giving honest, helpful advice at every stage. Her calm and reassuring manner got us through what could have been a very stressful experience.
Kathryn went above and beyond to ensure our sale went through from the outset to completion. We always felt in safe hands and wouldn't hesitate to recommend Kathryn and the team to anyone looking to buy or sell a property.
Thank you again Kathryn, for your outstanding service!
Kind regards Lynn & Philip.... Read more
Seller
13th Oct 2025 (15 weeks ago)
V West
We have been hugely grateful to Alastair and the whole team for the entire process of selling our property. Good solid support and really nice people, helping us with all the ups and downs that accommpany selling a house. Very professional throughout and still with a personal touch. Their patience and good advice really helped us through.
Would highly recommend... Read more
Seller
9th Oct 2025 (15 weeks ago)
M higgs
2023 Alistair valued our property. He was due to visit today after me emailing calling and no responses. Thought I would give him the benefit of the doubt, to get a phone call one hour before to say his valuation would be the same as two years ago, I have already highlighted we have spent 200 k since then and doubled our turn over!! I had done my due diligence and know from other properties sold recently what our property is worth, to be told he’s not the company for us !!! when we have received well above his thoughts. Very very unprofessional! If a director would like to give me a call to discuss further I would appreciate it, i will review again in a month once hopefully we get a response... Read more
Seller
22nd Aug 2025 (22 weeks ago)
R Taylor
Gary from Strutt Parker in Shrewsbury has always been professional and able to pre empt problems arising. Always available and happy to help.
I have felt very secure and feeling no more could be done to help us reach our goals
Huge thanks to him and his team
Rebecca Taylor. Windy Oak... Read more
10th Jun 2025 (7 mo. ago)
M Harrison
Alistair handled a difficult sale process with good humour and honesty about market conditions highly recommended... Read more
15th Jan 2025 (1 year ago)
W walton
Strutt and Parker were friendly, professional and efficient throughout our house sale process. We chose them after failing to sell with two local independent agents, and within two weeks of going to market we had two offers, and completed the sale in 3 months. I highly recommend their personal and comprehensive approach, with fantastic attention to detail.... Read more
Seller
14th Jan 2025 (1 year ago)
A Narang
We purchased a house through Strutt & Parker and dealt with Gary. Gary was professional, knowledgeable and got back to us extremely promptly whenever we had a question or needed assistance. Gary was involved from the outset through to completion of the sale and also in direct contact with the solicitors to ensure things kept moving in a timely fashion. Gary went above and beyond by ensuring he was one step ahead in overseeing our purchase. Thank you... Read more
Buyer
14th Jan 2025 (1 year ago)
H Makin
We had a letter through our door to say they had several interested buyers. We followed up and called the estate agents where we spoke to Alistair (director), who informed us that it was a generic letter with incorrect information and went on to tell us our property wasn’t worth the value it is on the market for. Rude and unprofessional. We would not consider recommending them. There are better ways to win business than insulting buyers and rubbishing competitors on the phone.... Read more
Seller
22nd Nov 2024 (1 year ago)
A Morris
Have you ever asked yourself, 'Are estate agent fees really worth it?'. I am sure we all have during easy market times when sales flow.
I recently engaged with Strutt Parker, Shrewsbury to sell my property. It was a protracted sale with unexpected twists and turns, and I was so glad I had them on my side. Alastair at Strutts discussed every aspect of the sale with me, was highly collaborative, and just went above and beyond at every step of the process. The photos and marketing material were outstanding, and the advice at key stages made the difference in securing a completed sale. I would not hesitate to highly recommend Alastair, the team at Shrewsbury and Strutts, for your sale.... Read more
Seller
24th Sep 2024 (1 year ago)
D Clapp
James did a fabulous job advising us on the local market and then taking our property to market whilst managing our expectations, he concluded a sale in an efficient and professional manner within the expected timescale he had laid out achieving a great result, well done James thank you.... Read more
Seller
27th May 2024 (1 year ago)
H PRICE
Strutt & Parker took a great deal of care and time to get our house onto the market and in front of their client base. James was extremely solicitous and friendly throughout and helped to make the whole experience as easy and pleasant as a house sale could be. James answered all questions, gave advice and positive encouragement where needed. Every person we spoke to at S&P were polite, friendly and professional, which seems to be their mantra. We would not hesitate to recommend Strutt & Parker, Shrewsbury.... Read more
Seller
14th Mar 2024 (1 year ago)
D Brown
I went to view a property with this agency, it was a great experience we really enjoyed the property. We asked to view the property again to bring some family members across (it is a generational property for our family) and we received an email from Clare (accidentally sent to us instead of her manager) stating that she was anxious about us viewing the property and whether we were extremist.
Clearly derogatory and racist comments being made behind the scenes which is is very unprofessional and unacceptable. This ruined the pleasure of the experience and says a lot about the people in this company if these kind of conversations are allowed to happen.... Read more
16th Jan 2024 (2 years ago)
N Lockwood
Excellent service over three repairs.
N. Lockwood.... Read more
26th Nov 2023 (2 years ago)
H Doyle-Wilday
Strutt and Parker were fantastic throughout the entire process of the sale of our Grade II listed property. We had the pleasure of having Kate deal with all communications. Kate was just brilliant at managing expectations and dealing with any hiccups that arose. We couldn’t have done it without her and the team and would absolutely recommend using Strutt and Parker. Thank you so much!... Read more
Seller
13th Nov 2023 (2 years ago)
G Cooper-Dykes
Amazing customer service, the whole team were above and beyond any expectations. A five star service. Highly recommended and I certainly wouldn’t hesitate to use them again... Read more
1st Aug 2023 (2 years ago)
N Chairperson
Very helpful throughout the purchase\sale process... Read more
6th Jul 2023 (2 years ago)
T McAlpine
I would highly recommend Strutt & Parker. Friendly, efficient, and very supportive.... Read more
4th May 2023 (2 years ago)
I Fishman
James Sibley was very helpful in assisting me in achieving a successful outcome to a long and involved sale and purchase
Ian Fishman
Fishman Brand Stone Solicitors
March 2023... Read more
6th Mar 2023 (2 years ago)
J Williams
S&P were the estate agents our vendors were using. First impressions, while viewing were poor, the staff were aggressive on the phone and impatient. Once offers were happening they became more pleasant. During conveyance and to completion the staff were excellent and extremely helpful. Afterwards the rightmove listing would not be removed for a month, which we were very unhappy about. Overall we would not use S&P to sell for us, although some of the staff were excellent.... Read more
Buyer
18th Jan 2023 (3 years ago)
R Symons
The service was friendly and professional. We bought with S & P. The approach was helpful and Kate navigated the relationships skilfully.... Read more
Buyer
17th Jan 2023 (3 years ago)
M Modena
Very pleased that we chose Strutt and Parker for the sale of rurally located, individually designed barn. The service was professional at all times and we were pleased with the enthusiasm shown in both the property and working with us to achieve a sale. Their marketing reach enabled them to identify lots of interest resulting in 3 serious buyers. Ultimately we achieved a sale in excess of the asking price. We would have no hesitation in recommending their services to property buyers or purchasers.... Read more
Seller
4th Jan 2023 (3 years ago)
K Byron
Great... Read more
26th Dec 2022 (3 years ago)
P aldred
We were very impressed with S&P Shrewsbury from viewing through to completion. Alistair was very patient, informative and always quick to respond. Would highly recommend and we’re so happy to have purchased our beautiful Shropshire home through them.
Marion and Pj... Read more
Buyer
12th Oct 2022 (3 years ago)
J Tiernan
I. had. the. unfortunate. to. come. across. this. agents. in. 2012. when. I. was. Looking. for. a. place. and. they. especially. we're. not. at. all. helpful. and. we're. very. rude... Read more
22nd Jul 2022 (3 years ago)
K Campbell
We were delighted with all the expert advice and continued support from James Sibley with excellent back-up from the team in the Shrewsbury office. We would definitely engage them again in the future and highly recommend them. James understood our property and where it sat in the market and managed our expectations with tact and good humour at every stage. He was always very quick to respond to our questions and kept us fully updated throughout the process. Thank you.... Read more
21st Jul 2022 (3 years ago)
S Smith
Shrewsbury is a perfect day out with the river the park the gorgeous views brilliant shopping, and old quirky buildings its a perfect day for all the family ????... Read more
8th Jul 2022 (3 years ago)
S Forgie
I have bought and sold houses a number of times and I can sincerely say that the experience I had with Strutt and Parker in Shrewsbury was the very best. Their knowledge of the market, valuation, marketing and organisation of viewings was of the very highest quality. Communication amongst the many parties involved is key during these events and that was exceptional.
Fortuitously I also found a property to purchase from Strutt and Parker and my experience was also better than I had ever had.
I would not hesitate to recommend them.... Read more
Seller
21st Apr 2022 (3 years ago)
R Wix
Tried to organise a viewing of a house to let, was completely messed around, tried for three days but their phones were never answered.... Read more
23rd Oct 2020 (5 years ago)
N Jones
They are a joke we have been messed around for over a week trying to get a viewing on a property to rent... Read more
Tenant
11th Sep 2020 (5 years ago)
D sherry

Have rented off Strutt and Parker only a few months, my house has was let illegally with electrics not up to current standards, electrical sockets broken, no heating or hot water and the house was filthy dirty along with a faulty boiler giving off poisonous carbon monoxide and Now with the cooler weather severe mould has started to appear and has been reported on several occasions. Jessica and Jenna from the Shrewsbury office have failed to do anything about it other than send a PAINTER AND DECORATOR round to give a quote to cover up the job rather than actually correct it. AVOID AT ALL COSTS as the repairs that are reported will not be done. I had my carbon monoxide detector go off one evening and I was told to open a window!! With 4 kids in the house! When an engineer finally came out the readings were at over 5000 when I was told normal is 100 or less. Now have Shropshire environmental health involved because they expect rent yet fail to make sure that their tenants have a safe place to live!! Don’t even deserve one star!... Read more
Tenant
29th Oct 2019 (6 years ago)
J Thomas
We work alongside the team at Strutt & Parker regularly on a professional basis. We find that they are always friendly to deal with, very efficient and someone is always available to assist with any queries. They adopt a pro-active approach to help to progress matters, and they are a pleasure to deal with.... Read more
2nd Oct 2019 (6 years ago)
C Heydon
If u won't to buy a hout... Read more
27th Sep 2018 (7 years ago)
T Ware
Competent staff. Good customer service.... Read more
3rd Aug 2018 (7 years ago)
S Grieveson
Just ended a rental and found Paula very prompt and professional throughout my tenancy. Would certainly use again... Read more
Tenant
21st Mar 2018 (7 years ago)
S Simcock
As a landlord I cannot fault Strutt and Parker for their attention to detail, quick responses and professionalism.
My contact is mainly with Paula who shows a care for both myself and my tenants and I appreciate all her efforts .
I know that my interests and those of my tenants are being best served by this company.... Read more
Landlord
10th Mar 2018 (7 years ago)
M Fisher
We can't thank the team at Strutt and Parker Shrewsbury , and especially Paula, enough for the professional,friendly and tenacious approach they take to any questions or concerns that we may have.... Read more
8th Mar 2018 (7 years ago)
D Peng
Very poor. Very slow . Do little to support or even keep you informed. Like to wield power over tenants . And all said and done not even one star is earned . Be warned .... Go elsewhere as their sloppy and hierarchy of snobbery will not do you any favors... Read more
Tenant
15th Aug 2016 (9 years ago)