M Harrison
Alistair handled a difficult sale process with good humour and honesty about market conditions highly recommended... Read more
15th Jan 2025 (24 days ago)
W walton
Strutt and Parker were friendly, professional and efficient throughout our house sale process. We chose them after failing to sell with two local independent agents, and within two weeks of going to market we had two offers, and completed the sale in 3 months. I highly recommend their personal and comprehensive approach, with fantastic attention to detail.... Read more
Seller
14th Jan 2025 (25 days ago)
A Narang
We purchased a house through Strutt & Parker and dealt with Gary. Gary was professional, knowledgeable and got back to us extremely promptly whenever we had a question or needed assistance. Gary was involved from the outset through to completion of the sale and also in direct contact with the solicitors to ensure things kept moving in a timely fashion. Gary went above and beyond by ensuring he was one step ahead in overseeing our purchase. Thank you... Read more
Buyer
14th Jan 2025 (25 days ago)
H Makin
We had a letter through our door to say they had several interested buyers. We followed up and called the estate agents where we spoke to Alistair (director), who informed us that it was a generic letter with incorrect information and went on to tell us our property wasn’t worth the value it is on the market for. Rude and unprofessional. We would not consider recommending them. There are better ways to win business than insulting buyers and rubbishing competitors on the phone.... Read more
Seller
22nd Nov 2024 (11 weeks ago)
A Morris
Have you ever asked yourself, 'Are estate agent fees really worth it?'. I am sure we all have during easy market times when sales flow.
I recently engaged with Strutt Parker, Shrewsbury to sell my property. It was a protracted sale with unexpected twists and turns, and I was so glad I had them on my side. Alastair at Strutts discussed every aspect of the sale with me, was highly collaborative, and just went above and beyond at every step of the process. The photos and marketing material were outstanding, and the advice at key stages made the difference in securing a completed sale. I would not hesitate to highly recommend Alastair, the team at Shrewsbury and Strutts, for your sale.... Read more
Seller
24th Sep 2024 (20 weeks ago)
D Clapp
James did a fabulous job advising us on the local market and then taking our property to market whilst managing our expectations, he concluded a sale in an efficient and professional manner within the expected timescale he had laid out achieving a great result, well done James thank you.... Read more
Seller
27th May 2024 (8 mo. ago)
H PRICE
Strutt & Parker took a great deal of care and time to get our house onto the market and in front of their client base. James was extremely solicitous and friendly throughout and helped to make the whole experience as easy and pleasant as a house sale could be. James answered all questions, gave advice and positive encouragement where needed. Every person we spoke to at S&P were polite, friendly and professional, which seems to be their mantra. We would not hesitate to recommend Strutt & Parker, Shrewsbury.... Read more
Seller
14th Mar 2024 (10 mo. ago)
D Brown
I went to view a property with this agency, it was a great experience we really enjoyed the property. We asked to view the property again to bring some family members across (it is a generational property for our family) and we received an email from Clare (accidentally sent to us instead of her manager) stating that she was anxious about us viewing the property and whether we were extremist.
Clearly derogatory and racist comments being made behind the scenes which is is very unprofessional and unacceptable. This ruined the pleasure of the experience and says a lot about the people in this company if these kind of conversations are allowed to happen.... Read more
16th Jan 2024 (1 year ago)
N Lockwood
Excellent service over three repairs.
N. Lockwood.... Read more
26th Nov 2023 (1 year ago)
H Doyle-Wilday
Strutt and Parker were fantastic throughout the entire process of the sale of our Grade II listed property. We had the pleasure of having Kate deal with all communications. Kate was just brilliant at managing expectations and dealing with any hiccups that arose. We couldn’t have done it without her and the team and would absolutely recommend using Strutt and Parker. Thank you so much!... Read more
Seller
13th Nov 2023 (1 year ago)
G Cooper-Dykes
Amazing customer service, the whole team were above and beyond any expectations. A five star service. Highly recommended and I certainly wouldn’t hesitate to use them again... Read more
1st Aug 2023 (1 year ago)
N Chairperson
Very helpful throughout the purchase\sale process... Read more
6th Jul 2023 (1 year ago)
T McAlpine
I would highly recommend Strutt & Parker. Friendly, efficient, and very supportive.... Read more
4th May 2023 (1 year ago)
I Fishman
James Sibley was very helpful in assisting me in achieving a successful outcome to a long and involved sale and purchase
Ian Fishman
Fishman Brand Stone Solicitors
March 2023... Read more
6th Mar 2023 (1 year ago)
J Williams
S&P were the estate agents our vendors were using. First impressions, while viewing were poor, the staff were aggressive on the phone and impatient. Once offers were happening they became more pleasant. During conveyance and to completion the staff were excellent and extremely helpful. Afterwards the rightmove listing would not be removed for a month, which we were very unhappy about. Overall we would not use S&P to sell for us, although some of the staff were excellent.... Read more
Buyer
18th Jan 2023 (2 years ago)
R Symons
The service was friendly and professional. We bought with S & P. The approach was helpful and Kate navigated the relationships skilfully.... Read more
Buyer
17th Jan 2023 (2 years ago)
M Modena
Very pleased that we chose Strutt and Parker for the sale of rurally located, individually designed barn. The service was professional at all times and we were pleased with the enthusiasm shown in both the property and working with us to achieve a sale. Their marketing reach enabled them to identify lots of interest resulting in 3 serious buyers. Ultimately we achieved a sale in excess of the asking price. We would have no hesitation in recommending their services to property buyers or purchasers.... Read more
Seller
4th Jan 2023 (2 years ago)
K Byron
Great... Read more
26th Dec 2022 (2 years ago)
P aldred
We were very impressed with S&P Shrewsbury from viewing through to completion. Alistair was very patient, informative and always quick to respond. Would highly recommend and we’re so happy to have purchased our beautiful Shropshire home through them.
Marion and Pj... Read more
Buyer
12th Oct 2022 (2 years ago)
J Tiernan
I. had. the. unfortunate. to. come. across. this. agents. in. 2012. when. I. was. Looking. for. a. place. and. they. especially. we're. not. at. all. helpful. and. we're. very. rude... Read more
22nd Jul 2022 (2 years ago)
K Campbell
We were delighted with all the expert advice and continued support from James Sibley with excellent back-up from the team in the Shrewsbury office. We would definitely engage them again in the future and highly recommend them. James understood our property and where it sat in the market and managed our expectations with tact and good humour at every stage. He was always very quick to respond to our questions and kept us fully updated throughout the process. Thank you.... Read more
21st Jul 2022 (2 years ago)
S Smith
Shrewsbury is a perfect day out with the river the park the gorgeous views brilliant shopping, and old quirky buildings its a perfect day for all the family ????... Read more
8th Jul 2022 (2 years ago)
S Forgie
I have bought and sold houses a number of times and I can sincerely say that the experience I had with Strutt and Parker in Shrewsbury was the very best. Their knowledge of the market, valuation, marketing and organisation of viewings was of the very highest quality. Communication amongst the many parties involved is key during these events and that was exceptional.
Fortuitously I also found a property to purchase from Strutt and Parker and my experience was also better than I had ever had.
I would not hesitate to recommend them.... Read more
Seller
21st Apr 2022 (2 years ago)
R Wix
Tried to organise a viewing of a house to let, was completely messed around, tried for three days but their phones were never answered.... Read more
23rd Oct 2020 (4 years ago)
N Jones
They are a joke we have been messed around for over a week trying to get a viewing on a property to rent... Read more
Tenant
11th Sep 2020 (4 years ago)
D sherry

Have rented off Strutt and Parker only a few months, my house has was let illegally with electrics not up to current standards, electrical sockets broken, no heating or hot water and the house was filthy dirty along with a faulty boiler giving off poisonous carbon monoxide and Now with the cooler weather severe mould has started to appear and has been reported on several occasions. Jessica and Jenna from the Shrewsbury office have failed to do anything about it other than send a PAINTER AND DECORATOR round to give a quote to cover up the job rather than actually correct it. AVOID AT ALL COSTS as the repairs that are reported will not be done. I had my carbon monoxide detector go off one evening and I was told to open a window!! With 4 kids in the house! When an engineer finally came out the readings were at over 5000 when I was told normal is 100 or less. Now have Shropshire environmental health involved because they expect rent yet fail to make sure that their tenants have a safe place to live!! Don’t even deserve one star!... Read more
Tenant
29th Oct 2019 (5 years ago)
J Thomas
We work alongside the team at Strutt & Parker regularly on a professional basis. We find that they are always friendly to deal with, very efficient and someone is always available to assist with any queries. They adopt a pro-active approach to help to progress matters, and they are a pleasure to deal with.... Read more
2nd Oct 2019 (5 years ago)
C Heydon
If u won't to buy a hout... Read more
27th Sep 2018 (6 years ago)
T Ware
Competent staff. Good customer service.... Read more
3rd Aug 2018 (6 years ago)
S Grieveson
Just ended a rental and found Paula very prompt and professional throughout my tenancy. Would certainly use again... Read more
Tenant
21st Mar 2018 (6 years ago)
S Simcock
As a landlord I cannot fault Strutt and Parker for their attention to detail, quick responses and professionalism.
My contact is mainly with Paula who shows a care for both myself and my tenants and I appreciate all her efforts .
I know that my interests and those of my tenants are being best served by this company.... Read more
Landlord
10th Mar 2018 (6 years ago)
M Fisher
We can't thank the team at Strutt and Parker Shrewsbury , and especially Paula, enough for the professional,friendly and tenacious approach they take to any questions or concerns that we may have.... Read more
8th Mar 2018 (6 years ago)
D Peng
Very poor. Very slow . Do little to support or even keep you informed. Like to wield power over tenants . And all said and done not even one star is earned . Be warned .... Go elsewhere as their sloppy and hierarchy of snobbery will not do you any favors... Read more
Tenant
15th Aug 2016 (8 years ago)