S T
The service provided was amazing and the knowledge and advice provided was superb, 100% would recommend!... Read more
5th Mar 2025 (11 weeks ago)
K Stephens
Genuinely fantastic service (coming from someone who’s let for 10 years with various agencies). I’ve been renting with Swansea West Sales & Lettings since October, and they’ve gone above and beyond the past 6 months. Extremely helpful and efficient since first viewing the property. The phone is always answered quickly & any queries are dealt with immediately. So thankful to have an estate agency who cares about tenants!... Read more
Tenant
5th Mar 2025 (11 weeks ago)
M Tucker
Poor service. Never answered questions correctly, took days to respond to emails, house been on the market for 5 months and still not let. Avoid them.... Read more
Landlord
20th Feb 2025 (13 weeks ago)
N Foley-Marshall
Absolutely terrible communication throughout our time renting with them, never answer emails or call you back. When it came to leaving the property it was even worse, no explanation from them as to how and when to leave so they ended up charging us more due to there own miscommunication. Then they overcharge for everything at the end of tenancy and make up charges. I wouldn't recommend and would advise you find another company to rent from. They blamed all their mistakes on "the new girl" and they only care about the landlords and the money.... Read more
Tenant
31st Jul 2023 (1 year ago)
Swansea West looked after our property for a number of years. They started well, were very reasonably priced and always found tenants. But sadly the last 5 years were terrible. They allowed the tenant/s to do some very bad DIY jobs, didn't fix things as they happened which led to the problems worsening. They gave us unprofessional market advice and then when it was time for us to leave their services they became uncommunicative. Walking into the property after the tenant left was nothing but heartbreaking.... Read more
Landlord
22nd Feb 2023 (2 years ago)
SJT
Good at what they do, but we are very disappointed with the way we were treated by Drew and his colleagues. They don't give a jot about the tenant it's all for the landlord. Without tenants there would be no landlords. It's a two way thing.... Read more
Tenant
12th Sep 2022 (2 years ago)
T Tomi
Great customer service... Read more
13th Feb 2022 (3 years ago)
J Nantel
Fantastic customer service. Ian and Drew went above and beyond to help my son find his first rental property. He has successfully moved in and is thoroughly enjoying his new place. Couldn't ask for better service by knowledgeable, accommodating staff. Made the whole process seamless.... Read more
Tenant
29th Dec 2021 (3 years ago)
A phillips
Brilliant service, drew was very helpful and would highly recommend... Read more
10th Oct 2021 (3 years ago)
R Cooke
I would highly recommend this company to all my family and friends who are looking to rent/let a house. Robert and Drew are very helpful and are there every step of the way. When it comes to issues with the property they get someone out to fix it as soon as possible. Very easy effortless way of renting a house. Superb service!... Read more
22nd Jul 2021 (3 years ago)
G Plumb
Brilliant service! So quick. So helpful. Couldn’t be happier. Would 100% recommend.... Read more
22nd Jul 2021 (3 years ago)
M Dew
Superb service from beginning to end.
Very professional. Would highly recommend.... Read more
22nd Jul 2021 (3 years ago)
S McCarthy
Rented my property with Swansea West lettings for a number of years
Found them easy to deal with and friendly
with very reasonable rates... Read more
Landlord
22nd Jul 2021 (3 years ago)
E Wales
Highly recommend, let my property through a fully managed option with Swansea west sales and lettings. Outstanding service Rob and Drew are very knowledgable and made me feel very comfortable throughout the process... Read more
Landlord
6th Oct 2020 (4 years ago)
C Wall
Excellent and professional service. Highly recommended... Read more
6th Oct 2020 (4 years ago)
R A
A1 service, very helpful and highly recommend fantastic experience... Read more
23rd Sep 2019 (5 years ago)
S M
This company was late for my first appointment. When I called them after 25 minutes to ask where they were they said they would be an hour late. They had not attempted to contact me to let me know and there was no apology so I didn't continue with the appointment. I did receive a voicemail later in the day from someone else in the company who apologised hence the two stars not zero... Read more
8th Jul 2017 (7 years ago)
C Bown
Really helpful staff. A pleasure to do business with... Read more
29th Jun 2017 (7 years ago)