K Brenchley
I can’t thank Taylor Cole enough for their outstanding service during the sale of my grandad’s house. From start to finish, they were professional, compassionate, and always on hand to guide us through the process. A special shout out to Kiara, who was simply amazing throughout. Her attention to detail, constant updates, and genuine care made such a difference.
Kiara went above and beyond to ensure everything ran smoothly and kept us informed at every stage. Her kindness and expertise were second to none. If you’re looking for a company that takes the stress out of selling a home, I wholeheartedly recommend Taylor Cole. They really made a challenging time so much easier for us :)... Read more
Seller
13th Dec 2024 (5 weeks ago)
K Owen
Selling my house in Kingsbury was made less stressfull by the team especially Kiara who led me step by step through all proceedings with a professional attitude and a smile. Definitely recommend these guys
THANK YOU... Read more
Seller
12th Dec 2024 (5 weeks ago)
K Hughes
I have had the pleasure of working with Taylor Cole both personally and professionally, and I would not hesitate to recommend them.
In my opinion, moving house can be a stressful and emotional experience. Partnering with an independent agent who genuinely has your best interests at heart makes all the difference. Taylor Cole are honest, reliable, and committed to doing right by their customers!... Read more
12th Dec 2024 (5 weeks ago)
S Huskins
Taylor Cole were our sellers solicitors. However, without Lauren's assistance and guidance, I don't think we would have completed. If we ever go through this process again, we will definitely be using Taylor Cole... Read more
Buyer
11th Dec 2024 (5 weeks ago)
J Shakespeare
Excellent service provided by Lauren, prompt, reliable and incredibly helpful, couldn't ask for a better service, thank you.... Read more
9th Dec 2024 (6 weeks ago)
R anstiss
Great to deal with Lauren Owen was great throughout the process.
Thanks for your help selling our property.
Rich... Read more
Seller
7th Dec 2024 (6 weeks ago)
T Lane
Taylor Cole sales team did all they could to get my property sold, undertaking numerous viewings over several months. All their effort resulted in a sale that was a very good result for me. Well done to the Taylor Cole sales team, thank you.... Read more
Seller
29th Nov 2024 (7 weeks ago)
A Materia
Unlawful blanket refusals to DSS clients.
Against the law under the 2010 Equality Act, diabolical.... Read more
14th Nov 2024 (9 weeks ago)
M Chamberlain
I've worked with Taylor Cole on two house sales and I can't speak highly enough of the whole team. Their communication is second to none and they are a lovely group of people to work with. Zero complaints from two sales, only good experiences.... Read more
Seller
24th Jul 2024 (25 weeks ago)
alfie
Lauren dealt with me and lotty buying our first house! She was brilliant from finish to start! Helping and guiding us throughout the process and always being reassuring when the process slowed down! I cannot thank Lauren enough for her help and I highly recommend Lauren if you do go through Taylor Cole... Read more
Buyer
17th Jul 2024 (5 mo. ago)
Taylor Cole in Tamworth were absolutely excellent. Everyone was efficient, polite, patient and couldn't have been more pleasant. I was kept informed at all times and would whole heartedly recommend them.... Read more
Seller
24th Jun 2024 (6 mo. ago)
L Clarke
I would like the entire team at Taylor Cole Estate Agents for the very smooth sale of my property. They were very professional from beginning to end and the whole process went through without a hitch... Read more
Seller
31st May 2024 (7 mo. ago)
No negative in the experience... Read more
Seller
5th May 2024 (8 mo. ago)
C Cronin
Exceptional service. Thank you to the whole team really appreciate everything... Read more
30th Apr 2024 (8 mo. ago)
S Callus
I have just completed on a sale that was handled by Taylor Cole. I switched from another agent on Walmley and have been thrilled with them from the initial valuation by Jack Cole.
He was friendly, knowledgeable and clearly so passionate about the property. I felt comfortable and confident to use them and Jack produced some nicer sales pictures, to truly reflect the property. Jacks onboarding, was at pace and he was able to assist me with been restricted to a smaller type board. They quickly produced a sale over the Xmas holiday, which I was not expecting due to time of year. I felt the communication with all of the office staff was really top class, that really stood out following my experience with another agent.
Thank you to Tracey for helping to communicate information to the buyer and for progressing. Finally, a massive thank you to Jonathan Cole for helping with a final push to complete this week after a complicated lease held matters up. I'm so pleased that Taylor Cole are gaining traction in Sutton Coldfield and I wish you all the best for the future of your business. You will smash it in Sutton Coldfield.... Read more
Seller
17th Apr 2024 (8 mo. ago)
P gadd
Thanks for all your help with a very long and drawn out sales process, great communication throughout.
Great service, Paul & Deb... Read more
Seller
9th Apr 2024 (9 mo. ago)
B Liston-Head
I recently appointed Taylor Cole to facilitate the selling of our house. The team are friendly, unpatronising and professional. Kiara and Jack are brilliant. I would have no hesitation in recommending them.... Read more
Seller
21st Mar 2024 (9 mo. ago)
A Moruga
Highly recommend Taylor Cole estate agents. All their staff are very professional, nice and patients.
A big Thank You to Lauren and Laura which have supported and guided us on our journey to our new home.... Read more
Buyer
16th Mar 2024 (10 mo. ago)
V Liz
Approached Taylor Cole to sell my late brother's house as executor and they delivered an amazing service. I received regular updates so I always knew what stage we were at, they regularly chased all parties to keep the process moving.
Would highly recommend!
Diane Clamp... Read more
Seller
10th Feb 2024 (11 mo. ago)
J Bailey
Just purchased a property via Taylor cole, Great communication. Tracey would call me each Tuesday to check in and update me on progress and keep me informed on my next steps to keep things moving.
Laura was also someone I spoke to alot, very patient with my questions and calls and again keeping me updated.
Would 100% recommend them looking to move.... Read more
Buyer
26th Jan 2024 (11 mo. ago)
D BROWN
A great team of people who handled the sale of a property for us and kept us well informed at all stages of the process, Will certainly use them again in the future.... Read more
Seller
8th Dec 2023 (1 year ago)
I Simpson
Been with Taylor Cole for 12 years renting and finally decided I wanted to buy instead of rent and from start to finish absolutely amazing service, Kiara has been a gem through the process and has been so helpful, also helping me with a mortgage advisor aswell who also was amazing, highly highly highly recommend. Thank you... Read more
Buyer
5th Dec 2023 (1 year ago)
Very professional... Read more
Seller
31st Oct 2023 (1 year ago)
P Ford
Taylor Cole were 1st rate, I couldn't recommend them highly enough.
Friendly, professional and most of all, they took the stress of selling our property and made it flow seamlessly.
I've dealt with a few estate agents in the past,and they have exceeded all expectations by far
We sold our home in a week, and I lay that success solely down to the integrity and work ethic of Taylor Cole????... Read more
Seller
5th Sep 2023 (1 year ago)
J Townshend
I cant thank the team at Taylor Cole tamworth enough! Especially Laura, who was my main reassurance throughout a very stressful experience. She has been an incredible support and helped me with absolutely everything along the way. As a first time buyer, this meant so much! Taylor cole Tamworth have been incredible. Always so willing to help, always so kind, friendly and reassuring. Thank you so much!... Read more
Buyer
29th Aug 2023 (1 year ago)
G jones
Excellent service from Tayl
or cole starting with the valuation right through to veiwings and the completion of the sale .The staff are all really freindly and helpful and nothing is to much trouble .Would highly recommend them... Read more
Seller
25th Aug 2023 (1 year ago)
A Chadwick
Excellent agent, handled everything we needed, I highly recommend. We have sold and bought with Taylor Cole, I rate them highly!... Read more
Seller
6th Jul 2023 (1 year ago)
H Lowe
I can't thank Jack and the team enough for the help and support in selling our house. We had 3 other estate agents from Lichfield round to value our house and Jack not only gave the best advice on what our house was worth but also made us feel at ease. The house we wanted to buy was of high interest so they did everything they could for a quick turn around, within a couple of days it was on the market and by the next day we had a huge amount of interest leading to multiple viewings and 4 offers. We ended up selling it for +5k of asking price. They dealt with all negotiations and after sale processes. Not that I plan on selling my house again soon but if I did I know exactly who I will be calling.
Thank you all so much, We would 100% recommend Taylor Cole I literally cannot fault them.
Hayley & Steve x... Read more
Seller
28th Apr 2023 (1 year ago)
L Harrison
Had great service from Taylor Cole all the staff very helpful... Read more
20th Apr 2023 (1 year ago)
R Rees
I would like to Thank Taylor Cole in Tamworth from start to Finish in the sale of our house they were very professional and courteous
Nothing was too much trouble for them . We would like to thank Lauren especially. As she went above and Beyond to chase the buyers solicitors to find out what was happening with our sale .we would definitely Recommend Taylor Cole.
Thanks again
Mr & Mrs Rees... Read more
Seller
6th Oct 2022 (2 years ago)
1 Windy
Had property valued. Staff really helpful. Nothing too much trouble. Guidance on how to get the best price for the future... Read more
10th Aug 2022 (2 years ago)
R Tomson
Taylor Cole were fantastic helping us with the purchase of our first home, constantly keeping in touch and assisting us through the whole process. A huge thanks to Laura and the rest of the team!... Read more
Buyer
29th Jul 2022 (2 years ago)
J Thomas
Just sold our house with TC. Lovely team, very knowledgeable and caring. Would highly recommend. Sold our house quickly and without fuss. Kept us appraised all the way through the process.... Read more
Seller
29th Jul 2022 (2 years ago)
A Cowmeadow
Taylor Cole were recommended to us by our Mortgage Advisor. They were brilliant from first phone call to completion. Always cheerful, professional and able to give assurance when things seem stressful.
Within two weeks, our house was listed and perfect buyers were found for us to be able to make our forward move.
Thanks to all the team.... Read more
Seller
15th Jul 2022 (2 years ago)
E bullmore
Excellent service received from Anthony & Annabelle who dealt with renting one of our properties out recently. They found us a great tenant quickly, with fantastic professionalism and customer service for a reasonable price. Would highly recommend the Taylor Cole team for Lettings & Sales... Read more
Landlord
12th Jul 2022 (2 years ago)
A Koski
I received outstanding service with Taylor Cole Estate Agents - all the staff were super friendly and so helpful. Would highly recommend them!... Read more
11th Jul 2022 (2 years ago)
N Holt
EDITED RESPONSE: I didn't want to call out names previously but we had no communication with the landlord, and we only dealt with Anthony (who did not inform us Taylor Cole did not manage the property). Our feedback can be attributed solely to Anthony and Taylor Cole.
ORIGINAL: Please take note of the other 1 star reviews. This is the worst agency I have experienced in over 15 years of renting - their service is thoroughly disappointing and their professionalism severely lacking.... Read more
Tenant
6th Jul 2022 (2 years ago)
A Porter
After losing my father I had to added stress and upset of dealing with the sale of his property, Jon at Taylor Cole was amazing he dealt with everything and took alot of pressure off at a dreadful time in ours lifes. Would highly recommend the personal service that they deliver and thank you again.... Read more
Seller
6th Jul 2022 (2 years ago)
C webb
Highly recommend Jason Taylor and his team. Professional friendly service.
Enthusiastically involved at early stage of small development project , from early marketing to completion. Pleasure to work with at every stage.... Read more
Landlord
31st May 2022 (2 years ago)
K Gajos
It's unacteptable how this agency treats people. Me and my fiance were one of the first to see the house for sale, we had to wait for the agency to gather enough people interested in the house to arrange the viewing. Instead, we got a call a week later, saying the house was sold, and no one contacted us during that week. Really ?! It's about buying a house, which is rather important to people, but this agency has treated us like garbage.... Read more
Buyer
5th May 2022 (2 years ago)
J Gray
From start to finish, for both our sale and purchase, Taylor Cole have succeeded our expectations.
The team are efficient, professional and go that extra mile. Massive thank you to Jason for securing our dream home.
Would highly recommend Taylor Cole.... Read more
Seller
26th Apr 2022 (2 years ago)
V Hudson
Absolutely delightful.Kind and patient,friendly and knowledgeable. Thanks Laura and the team.... Read more
6th Mar 2022 (2 years ago)
H Dancey
Myself and my wife have used Taylor Cole three times now to sell our properties in and around Tamworth. We have always received a courteous and professional service from Johnathan and Jason and all members of their team. We will not think twice about calling on their services in the future. Far and away the best Estate agents in Tamworth. 5*.... Read more
Seller
17th Feb 2022 (2 years ago)
M Wilson
Amazing service up until we completed on a new build. We had no heating and informed to call a number on the welcome pack. We called that number and told he fitted the heating 2 years ago and nothing to do with him.
We called Taylor cole who abruptly told us to go to our solicitor as nothing to do with them or the builder. (Even though it comes with a 10 year warranty)
We moved into the house 2 weeks ago, have no heating with a 2 year old who suffers from asthma. We have now paid for our own engineer to come out as we aren’t willing to wait and risk having no heating for Christmas. Really poor service and they quickly forgot the customer as soon as contracts exchanged. We were told by friends to avoid Taylor Cole but sadly they were the estate agent who had listed the house we wanted to buy.
Be warned they are very friendly until something goes wrong or sale completes then they don’t want to know. I would suggest using a local family run estate agents like mark evans or Wilkins.... Read more
Buyer
20th Dec 2021 (3 years ago)
A Burton
It's not the first time we have used Taylor cole for good reason. From sale to completion they are always on the ball and a step ahead of all concerned. Always keeping you informed of what is going on and giving a gentle, but firm prompt when things need to be done. Professional every step of the way. The best agent we have ever used in Tamworth. Particular mention to Laura .Brilliant.... Read more
Seller
7th Dec 2021 (3 years ago)
L lazarevic
Absolutely blown away with the service at Taylor cole. Nothing was too much trouble and everything was as promised. A special mention to Laura who went above and beyond every day chasing and updating our chain. Thank you Taylor cole... Read more
26th Sep 2021 (3 years ago)
Professional, friendly, really worked at building rapport with me to ensure that I understood the process and they could meet my expectations. From initial valuation to viewings great communication and I felt totally confident that they were working for me to get the best price for my house with no silly promises of an inflated price and when offers came in my sales agent talked me through each one and helped me make the right decision for me this meant I didn’t go for the highest but the most likely to complete which was still a great offer. I felt total confidence and the process was made as stress free as possible especially with the current Covid situation.... Read more
Seller
19th Jul 2021 (3 years ago)
M Mitache
They got the job done in the end but if communication was better, my experience as a buyer would have been less stressful.... Read more
Buyer
23rd Jun 2021 (3 years ago)
Very happy with the service we have received. Good communication and up dates.... Read more
Seller
12th Jun 2021 (3 years ago)
S Owen
Selling my late mothers house was emotionally difficult enough but I have to say that Taylor Colle made the whole thing as easy and as pain free as they possible could.
Their understanding attitude and work ethic all the way from initial contact with Lauren, the of thoroughness of Jack carrying out the evaluation and photos and the professionalism of Laura in the office keeping us updated right through to the final sale was so impressive and sets the standard very high for how I believe estate agents should act.
I am not easily impressed certainly In a world where customer service is often over looked, however when carrying out probably the biggest transaction in a person's life Taylor Cole certainly bucked that trend.... Read more
Seller
5th Jun 2021 (3 years ago)
Professional friendly service... Read more
Seller
19th Mar 2021 (3 years ago)
M Alcock
I had a property which was rented out in Tamworth for several years using Taylor Cole and eventually they sold it for me. My experience was excellent and would recommend them to anybody. At all times they kept me informed and made the sale and completion happen.... Read more
Seller
20th Feb 2021 (3 years ago)
B Chapman
Lovely people, very helpful, polite and efficient.... Read more
11th Feb 2021 (3 years ago)
D Arch
Professional service and kept us informed every step of the way... would highly recommend....... Read more
21st Jan 2021 (3 years ago)
J Scott
Poor communication from start to finish. Our emails were ignored by the staff member dealing with our case and most of the time when I asked for a call back they failed to do so. It took 2 and half weeks until I finally spoke to someone, which happened to be the Jonathan Cole.
We were in a situation, which initially was not Taylor and Cole's fault however their poor communication and attitude completely put us off.
When I called to say we were pulling out of the property, following a discussion with Jonathan, I was told Jonathan Cole would call me as soon as he had finished to discuss it further. But again he failed to do so. As a company I found them to accept no accoutanabilty and incredibly rude.... Read more
28th Dec 2020 (4 years ago)
E C
Very impressed with the professional and proactive approach from Taylor Cole who kept us informed at every stage of our sale. We have had a very positive experience with Taylor Cole, and would highly recommend this agency to anyone buying or selling in Tamworth and surrounding areas.... Read more
Seller
24th Nov 2020 (4 years ago)
jonnEfox
Big thanks to all at Taylor Cole. Brilliant job in helping my son and I buy his first property. I really can't fault your advice and guidance throughout the whole process, especially in times like these. Thanks for negotiating the sale, we're made up.... Read more
Buyer
23rd Nov 2020 (4 years ago)
L Taylor
Helped me purchase my 1st ever property, so helpful and informative.
Explained everything to me , and guided me through the legal process. 5 star service... Read more
Buyer
23rd Nov 2020 (4 years ago)
D Power
Extremely unprofessional and horrible people to deal with and poor sales tactics we had agreed a sale with seller but they made us wait weeks to see if our offer was accepted to try and get someone bidding against us to push the price higher a risky technique as we nearly dropped out from the indecisiveness avoid at all costs... Read more
21st Nov 2020 (4 years ago)
K clarke
Taylor Cole offered an excellent customer service to us as buyers, and were nothing but efficient and responsive to any questions we had. They also offered a really personal approach, with several courtesy calls to check in with us! I would highly recommend Taylor Cole and their whole team! No matter who you spoke to they were always helpful and willing to assist.... Read more
Buyer
28th Aug 2020 (4 years ago)
Quick and efficient, generated lots of interest and plenty of viewings. Sold relatively quickly too.... Read more
Seller
12th Jul 2020 (4 years ago)
J Beck
Having Taylor Cole for both the sale and purchase of our house move has been nothing but positive!
The team are incredibly reliable, friendly and helpful. Always happy to assist with any question, big or small and guide and support you through each part of the process often going over and above. Taylor Cole are extremely knowledgeable and highly proactive in ensuring all processes are dealt with between all involved, alleviating many of the stresses of the most important and stressful thing that buying and selling a house could be.
We had viewed many different properties and the Taylor Cole team were always the most friendly and helpful, leaving us in no doubt to use them for the sale of our property and our preferred agent to also purchase from.
I would not hesitate to use them again and we highly recommend them, they will see your house move through to the end with upmost support and professionalism.
A huge thank you to the Taylor Cole team!!... Read more
Seller
9th Apr 2020 (4 years ago)
A Lynn
We have used Taylor Cole for both sale and purchase a number of times over the last 5 years and are extremely happy with the service Jonathan, Jack and Jason provide. We found them all very knowledgeable, excellent communicators, provide honestly and transparency throughout the sales process, dealing with any challenges and happy to update as and when required. Would definitely recommend them.... Read more
Seller
9th Feb 2020 (4 years ago)
K Christou
I have dealt with many different estate agents over my time as I have lived in rented properties for a while. Undoubtedly, Taylor Cole has been best.
All members of the team that I have dealt with have been professional, helpful and honest. I was very pleased with the advice given and what is usually a stressful situation (moving into a new property) was made as easy as possible. Any questions I had were answered with speed and I could not recommend Taylor Cole enough.... Read more
Tenant
23rd Jan 2020 (4 years ago)
K Kent
I would highly recommend Taylor Cole to assist in selling your property, they have been nothing but professional and the team are lovely and very responsive from when I enlisted their help to sale completion... Read more
Seller
17th Jan 2020 (5 years ago)
J Greaney
Great experience with this company. Thank you so much Taylor Cole.... Read more
17th Jan 2020 (5 years ago)
J MMM
Awful... Read more
4th Jan 2020 (5 years ago)
E Radford
DO NOT USE THIS COMPANY. They are clueless. Mr Cole is the worst kind of person too. He lied about a load of different things. For one, we were renting a house and they told us it was being sold. Well, when I say TOLD us, we came back off our honeymoon to find a 'For Sale' sign up in the front garden. The house was then taken off the market & the house owners wanted us to continue renting it but Taylor Cole didn't tell us that, they were going to let us move out. We only found this out after contacting the owners - who weren't happy about it. Taylor Cole had people viewing our house whilst we were away on holiday, without our permission. And to top it off, Mr Cole told me he was 'older than me, smarter than me and wiser than me' when I called him out on the poor standards of his business. Anthony & Holly were always lovely, but I hope they have moved onto a decent company run by decent, honest people, as if they haven't, stay as far away from this company, as possible.
My father in law has just had an awful experience with this company too, but I'll let his review do the talking for him.... Read more
Tenant
4th Jan 2020 (5 years ago)
R Kirk
Taylor Cole supported me throughout the process of buying my new property. There were various issues that they needed to handle, and despite how frustrating things got at times, they stuck to their guns and got the job the done. Granted, they aren’t always the swiftest to respond to emails and phone messages, but on the whole I am very grateful for their help in this next chapter of my life.... Read more
Buyer
20th Dec 2019 (5 years ago)
Sara
Taylor Cole provided an excellent service for our sale. All of the staff I dealt with were friendly, proactive and professional. I would certainly recommend. Many thanks to you all.... Read more
Seller
18th Dec 2019 (5 years ago)
A Parsons
Taylor Cole Estate agents are a very efficient and friendly company to have dealings with. Everyone i came into contact with during a very long and difficult sale process impressed me with their genuine efforts in keeping things progressing to what in the the end was a successful sale. I must give Laura a special mention as she kept me motivated as at times i could not see an end to the situation. Well done to everyone in the office.... Read more
Seller
15th Dec 2019 (5 years ago)
K zone
Polite friendly not pushy like some and professional, very happy with how they were with us as buyers of our first home even when the sellers were being awkward and misleading to us. Taylor Cole were great... Read more
Buyer
4th Dec 2019 (5 years ago)
F Carruthers
Absolutely superb service & fantastic customer experience !
I both sold & purchased using Taylor Cole, and found Jonathan, Jason and the ladies in the office friendly & professional in equal measures.
I was kept fully updated throughout the transactions, receiving courtesy calls to check if I had any queries or concerns, but also plenty of reassurance too.
I highly recommend them.... Read more
Seller
27th Nov 2019 (5 years ago)
T morris
Poor correspondence to customer...... Read more
26th Nov 2019 (5 years ago)
Good communication, handled all viewings and gave realistic valuation.... Read more
Seller
25th Nov 2019 (5 years ago)
D Fathers
The team got 5 offers on our home within 2 weeks and although we were a right pain in the backside they always had the time to help. Great experience... Read more
Seller
23rd Nov 2019 (5 years ago)
A Jones
Used Taylor Cole to sell my property. Its the first and only property I have sold and isn't yet complete but in the face of difficult circumstances I have been very impressed with how they have handled everything. They are attentive and respond very quickly. Their greatest trait is that they always answer the phone.... Read more
Seller
22nd Jul 2019 (5 years ago)
K Noonan
I would 100% recommend Taylor cole. Best in Tamworth. I changed from 2 previous agents and once on with these after a short while 2 separate offers. Professional service & friendly team. Would use again for sure. Thanks Taylor cole ????????... Read more
17th Jul 2019 (5 years ago)
S Wiles
Well organised professional estate agents.
I have had the pleasure buying and selling a property through Taylor Cole and I must say both times have been a pleasant experience.... Read more
Seller
22nd Nov 2018 (6 years ago)
G serca
very good and conscientious company. We bought a house with this agency for any problems. special recognition for the tracey who helped us a lot. I recommend... Read more
Buyer
17th Feb 2018 (6 years ago)
J Else
Right from the beginning of putting our offer in on our first house through to completion we have had no issues with Taylor Cole and in fact were very helpful in answering any questions we had. I would definitley recommend them!... Read more
Buyer
31st Aug 2017 (7 years ago)
J Smith
Traditionally Estate Agents were as unpopular as the taxman. This one is different and worth every penny of their fee!... Read more
1st Sep 2016 (8 years ago)
G harrison
gut renching .... strongly advise to not use this very two faced company they are totally immoral. we had the unfortunate experiance of this company on several occations. Do not sell you house or even try buy a house with Taylor cole !... Read more
16th Apr 2016 (8 years ago)