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  1. Home
  2. Urban Patchwork
Urban Patchwork Logo

Urban Patchwork

Opens tomorrow at 10:00am
Unit B, Ensign House, Rope Street, London, SE16 7EX
We are a highly professional and personable NAEA Propertymark regulated agent. We’re here to sell your property in the right way by being transparent and providing a customer-focused service. We are not a volume business, so each instruction receives our full care and absolute focus in our efforts to secure a buyer. We are the only SE16/SE8 based agency to be awarded the Gold "exceptional" rating in the Best Estate Agent Guide for 2021 & 2022.

Opening hours

  • Monday 9:30am - 6:30pm
  • Tuesday 9:30am - 6:30pm
  • Wednesday 9:30am - 6:30pm
  • Thursday 9:30am - 6:30pm
  • Friday 9:30am - 6:00pm
  • Saturday 10:00am - 3:00pm
  • Sunday Closed
View all details


  • tpos
  • naea
  • arla

Performance stats

% of asking price
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Average sell time
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  • Benham and Reeves - Surrey Quays Logo
    Benham and Reeves - Surrey Quays 0.10 mi away
See more agents in Rotherhithe/Surrey Quays

Urban Patchwork Reviews (127)

  1. 97% 5/5 Stars
  2. 2% 4/5 Stars
  3. 0% 3/5 Stars
  4. 0% 2/5 Stars
  5. 1% 1/5 Stars


5/5 Stars
Chris and Toby were very helpful with the sale process from start to finish. From the very beginning it was evident they were experts and leads in the area and we quickly got viewings scheduled. We sold in 2 months (despite Christmas and a failed offer in the meantime). They were also very supportive throughout the contract process, regularly following up with solicitors as required and helping push things through. Overall we are extremely satisfied with the service we received and highly recommend them!... Read more
27th Jul 2022 (15 days ago)

Leo Wheelan

5/5 Stars
Chris and Toby from Urban Patchwork helped us enormously in buying our first property. Chris' pragmatic and thorough approach to the search helped us to almost immediately find this beautiful flat we now live in. Despite some difficulties with solicitors along the way (I know, I know, who'd have thought?!) Chris and Toby offered tireless help and support which made the whole process as easy as possible. We were delighted with all their help and would strongly recommend their expertise to anyone looking to buy or sell in the Surrey Quays area.... Read more
24th May 2022 (11 weeks ago)

David Morgan

5/5 Stars
Urban Patchwork did what other agents couldn’t do and sold our home in Rotherhithe successfully and quickly. We were especially impressed with how quickly the viewings rolled in and, unbelievably, we had our first offer within a week of putting our house up for sale! From our initial conversation when we were thinking of selling our house to the day we completed, the Urban Patchwork team were really proactive, respectful and supportive. Throughout our transaction, everyone was a delight to work with and our interactions were always great. The team has an excellent knowledge of the local area, which added that extra support to us as sellers, and also made it very easy to quickly respond to any potential buyer questions. In short, I highly recommend Urban Patchwork to anyone interested in their services. Thank you to Toby, Chris and Paula for turning a stressful experience into an excellent one!... Read more
21st May 2022 (12 weeks ago)

Anonymous Homeseller

5/5 Stars
We had an excellent experience with Urban Patchwork for the recent sale of our property. We had initially been set on using one of the larger chain estate agents for the sale and luckily in the end after an impressive valuation meeting we decided to go with Urban Patchwork. The team certainly know their stuff, with unparalleled local knowledge and the attention to detail they give is second to none. From the photography, to the property description, everything is extremely professional and of the highest quality. We received immediate feedback after every viewing and constant updates, which is not always the case with the larger and higher volume estate agents. Because of the relatively small number of properties they take on it means they can really give your sale their full focus which goes from the time of listing and viewings, through to offer and completion. We were especially impressed with all of the detailed stats and information we were given at the outset by Toby, which no other estate agents did, and which really helped with managing our expectations around price and time it would take to sell. This honesty and transparency is at the core of their business. We felt they really cared and took the time to understand our individual needs and what the right sort of buyer for the property would be. We came across a few issues during our sale and the team worked tirelessly alongside our solicitors and ourselves to get everything resolved and across the line. Phone calls late on Friday nights and at weekends were never any trouble and the team were always polite, professional, driven and friendly, every phone call always went returned in minutes and nothing was ever too much trouble. A HUGE personal thank you to Toby and Chris for all their hard work and assistance over the last few months. As a first time seller they made the process so smooth and assisted us every step of the way. I would not hesitate in recommending Urban Patchwork to other potential sellers in the SE16 area.... Read more
18th May 2022 (12 weeks ago)

Rudy Borsini

5/5 Stars
Thank you Toby and Chris for your great work, you and the rest of the team at Urban Patchwork have been very professional and supportive throughout the whole sale process. Thanks in particular for keeping us informed of every step and for your recommendations, which were greatly appreciated.... Read more
8th May 2022 (14 weeks ago)

Derek Liu

5/5 Stars
Chris and Toby were fantastic through the whole process. I was initially impressed with Toby as he had a great knowledge of the local area and really seemed honest and caring. Even though there were a few stumbling blocks along the way they kept me informed of the situation and were quick and efficient in finding the best solution. Overall I was very happy with the service they provided... Read more
7th May 2022 (14 weeks ago)


5/5 Stars
Initially reluctant to pay high street agency fees I had a couple of quotes from online only agents, but Urban Patchwork persuaded me to give them a try. I must admit that I have not regretted using Urban Patchwork. They were supportive all the way and I can highly recommend them for selling property in the SE16 area... Read more
7th May 2022 (14 weeks ago)

Rebecca Cooper

5/5 Stars
Toby was great, followed up regularly and was a big help making the purchase run as smooth as possible. Would definitely recommend him and Urban Patchwork... Read more
6th May 2022 (14 weeks ago)

Fernando Falero

5/5 Stars
We've just bought our first property in London with Urban Patchwork and we could not be happier, Chris has been incredibly helpful throughout the whole process. I highly recommend them.... Read more
5th May 2022 (14 weeks ago)

Laura Perucchetti

5/5 Stars
Chris has been an angel! He was very trustful, helpful and patient throughout my first purchase of a flat. And he helped me even after when I needed some advices about local services. It’s a small, local estate agency that deals with very nice flats/houses for all the budgets... Read more
2nd Apr 2022 (19 weeks ago)

Anonymous Homeseller

5/5 Stars
Toby and Chris were a delight to deal with from start to finish. We did have some speedbumps along the way but nothing we could've predicted. We initially marketed our property with an online agent. In 2 weeks with Urban Patchwork we had more viewings than in 3.5 months with the online agent. ... Read more
30th Mar 2022 (19 weeks ago)

Silvia Cheung

5/5 Stars
As a first time property buyer in London, Chris had been providing professional advice and service all along which was a great help to me. Unlike other property agent who only focus in getting the deal closed, Chris understands your needs and concerns and work out the best arrangement for you. He also followed through the whole process, assisted in liasing with solicitors and keep me well updated. I will definitely recommend him to anyone who wants to purchase property in the area.... Read more
21st Mar 2022 (20 weeks ago)

N.J. Figueroa

5/5 Stars
We bought our first flat with Chris' help at the end of 2021. After viewings with many different agencies for several months, we found Urban Patchwork. They were very responsive and a pleasure to work with. They behave professionally when we made our initial offer and did not play silly games to increase it, which had happened to us with another agency. Things moved quickly after that. We felt very confident witnessing the teamwork from this agency when Chris was unavailable for a few days and other members of the team stepped in to support seamlessly. When there were delays at the end of the process, it was useful to have their expertise on our side as they had sold other flats in the building and knew who to contact. They chased up the parties, gave us updates regularly and pressed for quick resolution. I think they sold our new flat in record time, so we will definitely contact them when we are ready to sell!... Read more
16th Mar 2022 (21 weeks ago)

Olivia Mackie

5/5 Stars
We used Urban Patchwork to sell our flat and received excellent service. They managed to market the property really well and find us a buyer but also were hands on throughout the sale process, kept things moving for us and guided us through all the inevitably tricky moments that pop up in a property sale. Special mention to Chris for brilliant customer service, and Toby for great knowledge of the SE London area & market. Would use UP team again!... Read more
16th Mar 2022 (21 weeks ago)

Julian Downes

5/5 Stars
It's not easy choosing your estate agent, especially when you are selling from a distance a the tail-end of lockdown. The Urban Patchwork office was local, their website looked good and Toby and Chris clearly knew the area, the market and what they were doing. We could not have made a better choice. Chris was our main man. He was always at the end of the phone, always positive, always professional, and always ready to have one more try at encouraging solicitors and management companies to greater things. He even did a 'mercy dash' to switch off the water when a neighbour thought we had a leak. We didn't, thank goodness, and the 'dash' was simply part of the service. Terrific company, lovely people, professional service, and highly recommended without reservation.... Read more
15th Mar 2022 (21 weeks ago)
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