S Rua
During my recent search for a new flat, Aiicja has been absolutely helpful, and of great assistance, from day one, in every property she has organized a viewing for me. Her attention to detail and efficiency on organizing the viewings, as well as her professionalism and diligence on making sure only suitable properties would be offered to me, made this search much smoother and less time consuming. Although I've managed to come to terms with my current Landlord and ended by renewing lease on my current flat, I appreciate her time and availability during the past weeks and would not hesitate on recommending her services to any friends who need to rent a new flat in London. Thank you, Alicja, for everything you've done for me! Wish you all the best!... Read more
23rd Apr 2024 (9 mo. ago)
E Harris
Discovering my perfect house with Vesper Group was a smooth process! Their comprehensive listings in London and Manchester provided many excellent possibilities. The team's experience and simple online booking for viewings made the entire procedure a pleasure. Vesper Group fully knows its clients' needs and delivers great service every step of the way.... Read more
23rd Apr 2024 (9 mo. ago)
K Li
Amazing cooperation with Emma! Versper is super professional agency!... Read more
21st Feb 2024 (11 mo. ago)
K tse
Thank you Emily for helping us, she is really professional and we move in to our appointments very smoothly.... Read more
5th Sep 2023 (1 year ago)
A J
We rent a property with Vesper Group and normally email Holly, either for a Tenancy Contract renewal or for any other maintenance requirement we may have at the property.
We greatly appreciate the way Holly handles our emails related to the property which may require liaising with the Landlord or maintenance team regarding our queries.
she then promptly gets back to us with an answer from the team or the Landlord.
We sincerely thank everyone on the team (Vesper Group) and especially Holly for her quality work.
Tony... Read more
Tenant
24th Nov 2022 (2 years ago)
A Smith
A horrendous experience from start to finish; appalling communication issues with staff, overpromising and underdelivering. I would avoid as best as possible. 1 star feels generous.... Read more
31st Oct 2022 (2 years ago)
S Barns
Don't even worth 1 star, would give it 0 star if I could! The worst agency with no manners!... Read more
14th Jul 2022 (2 years ago)
F Milli
Absolutely poor experience with this company. They promised to let out my flat in one month from 6th April, with a very warm welcome to onboard me as a client, but after agreeing to put the flat on the market, I have not heard ever again back from them and it's been 2 months. I tried calling the office, emailing them, all I get is all agents are busy. I am not sure what is the way to get them to reply to me. I am doubtful if the 5-star reviews here are all genuine or not!!!!!... Read more
29th Jun 2022 (2 years ago)
A Wright
Recently went through the process of renting with Vesper Group. Everyone I dealt with has been exceptional. Especially Chantelle who answered all my questions quickly and efficiently... Read more
10th Jun 2022 (2 years ago)
Brilliant service from the company and Chantelle.... Read more
Tenant
3rd May 2022 (2 years ago)
A Tuckett
I have been renting with Vesper for the past year and mainly dealt with Chantelle who has always been very responsive and helpful whenever I’ve had an enquiry.... Read more
Tenant
29th Apr 2022 (2 years ago)
T McG
Had a great experience with Vesper throughout. Robyn was very helpful and great to deal with. Would highly recommend the team when looking to rent in London.... Read more
Tenant
27th Apr 2022 (2 years ago)
D Yeates
Robyn and the team were incredibly helpful with my enquires and while I didn't end up renting with them, I would recommend them to anyone looking to rent as the service was impeccable!... Read more
26th Apr 2022 (2 years ago)
B Kelly
Had a great experience with Vesper. Robyn was very helpful and great to deal with. Would highly recommend the team when renting in London... Read more
Tenant
26th Apr 2022 (2 years ago)
J GOgarty
Robyn was really professional when I met her for a viewing.... Read more
26th Apr 2022 (2 years ago)
S Donovan
I recently dealt with Robyn. She was a delight. Personable and reliable, always available to take my calls. Very impressed with the level of service provided.... Read more
24th Apr 2022 (2 years ago)
J O'Kane
New to London and honestly couldn’t have had a better experience. Robyn and the Vesper team were a pleasure to deal with, great communicators and super efficient.... Read more
23rd Apr 2022 (2 years ago)
P O'Dwyer
Recently dealt with Vesper. Robyn was a delight to work with and always on hand and willing to help. Highly recommend this company.... Read more
21st Apr 2022 (2 years ago)
O ball
I recently liaised with Robyn through a viewing at the vesper group. Robyn was very efficient and Robyn’s top quality client services made the process seamless. I would definitely recommend working with Robyn from the vesper group in the future.... Read more
21st Apr 2022 (2 years ago)
A Gray
Had a very pleasant and professional experience with Robyn at Vesper Group. From start to finish her personable qualities made the process seamless and enjoyable.... Read more
21st Apr 2022 (2 years ago)
S Molony
We recently rented an apartment through the Vesper Group. We were looked after by a lovely lady called Robyn. She was extremely helpful from the get go, understood our needs and was always open and transparent through the whole process. Highly recommend to anyone looking at the London rental market in the future!... Read more
Tenant
21st Apr 2022 (2 years ago)
J Relph
I received an excellent and professional service from Chantelle at the Vesper Group. Really appreciated her commitment, clear communication and her all round due diligence. Highly recommend!... Read more
21st Apr 2022 (2 years ago)
M Simons
Robyn and her team couldn’t of been more helpful when I rented from them - they made it so easy and will definitely be using them again!... Read more
Tenant
21st Apr 2022 (2 years ago)
R Hide
Robyn and her team were a pleasure to deal with. I would highly recommend them in London if your looking to rent.... Read more
21st Apr 2022 (2 years ago)
Z ennis
I recently used the Vesper group for a rental service. I dealt with Robyn who was the ultimate professional. She was very diligent and responsive. She managed the whole process from start to finish and took all the hassle away from me. Truly recommend Vesper but definitely request Robyn her expertise and professionalism are second to none.... Read more
21st Apr 2022 (2 years ago)
S Choong
Renting with Vesper has been very efficient and smooth-sailing. Chantelle has always been a great help to any issues or requests I have, and I couldn't have had a better experience.... Read more
Tenant
20th Apr 2022 (2 years ago)
M Li
Rented through the Vesper for one year, and I had a very good experience with Vesper and Chantelle Leydon. Chantelle is always efficient, professional and responsive.Highly recommended! Five stars for Vesper and Chantelle!... Read more
Tenant
14th Apr 2022 (2 years ago)
C Inglis
Great company and even better staff! Chantelle handled the process of letting our Property and always on hand to assist us when required. I cannot thank the company enough for the support they have shown us through out!... Read more
Landlord
13th Apr 2022 (2 years ago)
R O'Farrell
Had a great experience with Vesper recently, very efficient and professional service. Special thanks to Robyn who gave us the most seamless service it was really great.... Read more
12th Apr 2022 (2 years ago)
E Curley
I had a fantastic experience with Vesper Group and it was all thanks to Robyn! Professional, seamless and stress free - thanks again Robyn will definitely recommend!... Read more
9th Apr 2022 (2 years ago)
E Krnak
Very good company with professional service! Thank you Robyn for being so helpful, your knowledge is second to none! Will definitely use this agency in the future.... Read more
7th Apr 2022 (2 years ago)
S Connolly
Thank you Robyn and Vesper Group for their fantastic customer service while I was renting with them. Would highly recommend!... Read more
Tenant
7th Apr 2022 (2 years ago)
S Hemmings
I recently rented with Vesper. Chantelle was very helpful throughout the entire process. Fantastic company, highly recommend!... Read more
Tenant
7th Apr 2022 (2 years ago)
hanamcgov
I recently had the pleasure of dealing with Robyn in the Vesper Group. Her communication skills were impeccable. All dealings were easy, efficient and punctual. Highly recommend dealing with Vesper and where possible, with Robyn C specifically. Thanks again Robyn, much appreciated.... Read more
6th Apr 2022 (2 years ago)
S Kennedy
Vesper have been professional and helpful in my experience of renting with them. I have largely dealt with Chantelle who has consistently been very responsive and and always pleasant and lovely to deal with. It is really helpful and reassuring to be able to be able rely on Chantelle to provide a quick response if anything comes up. Highly recommended!... Read more
Tenant
6th Apr 2022 (2 years ago)
A Adventures
Worked with Chantelle on letting my property and she did a fantastic job. Extremely efficient and answered all queries I had. Thank you for the great service. Highly recommend!... Read more
Landlord
6th Apr 2022 (2 years ago)
B Lyons
Thanks vesper group, for exemplary service!
Chantelle helped me out with all my queries and concerns and simplified everything to me as best she could, an outstanding credit to your team would recommend to everyone! Thank you again FANTASTIC ?... Read more
5th Apr 2022 (2 years ago)
J Silverwood
Easy communication from start to finish, would recommend service very professional. Chantelle was extremely efficient with raised queries, and been easy to keep communications. Highly recommended!... Read more
5th Apr 2022 (2 years ago)
S McGirr
Rented through the Vesper group - very satisfied with the service received. Dealt with Robyn who was extremely efficient and really made the whole process seamless. 5 stars for Robyn.... Read more
Tenant
5th Apr 2022 (2 years ago)
M Haycock
I met with Robyn recently and would recommend Vesper to anyone purely based off the experience. Robyn ensured the process was enjoyable and efficient and was understanding of our needs from the outset, she went out of her way to address any questions and concerns we had. Thanks Robyn!... Read more
5th Apr 2022 (2 years ago)
J O'Connor
Had an appointment with Robyn last week. She was very personable and the made the experience enjoyable. Highly recommend Robyn for being punctual and efficient in showing us around the property. Thanks for all your help!... Read more
5th Apr 2022 (2 years ago)
L O'Shea
Wow, Robyn was amazing to deal with! So helpful and empathetic to our needs. Would recommend to anyone looking for a personalised professional experience! Thanks Robyn for all your help.... Read more
5th Apr 2022 (2 years ago)
C Kellett
The wonderful Robyn plays a massive part in keeping everything in order for renting my flat. As I don’t live in the UK anymore, I was anxious to rent at first, but Robyn has made everything so easy and seamless. I appreciate the support so much from her and Vesper :) highly recommend!... Read more
Landlord
5th Apr 2022 (2 years ago)
J Bailiss
Robyn has been very professional to deal with and very friendly when I met her for a viewing.... Read more
5th Apr 2022 (2 years ago)
J Inglis
The service provided Vesper Group was second to none, any concerns I had were quickly eased by the exceptional staff, one in particular Chantelle. Thank you for all of your help.... Read more
5th Apr 2022 (2 years ago)
D Allison
I contacted Vesper to enquire about the rates for letting my property and was provided all the information and contact details I required by Chantelle.... Read more
Landlord
5th Apr 2022 (2 years ago)
C hogan
Robyn went above and beyond throughout the whole process. Renting in London is hard enough as it is and she really helped me settle in and fix any issues that occurred in my time there.... Read more
Tenant
5th Apr 2022 (2 years ago)
C 93
Chantelle was very helpful and professional on my property search, thank you.... Read more
5th Apr 2022 (2 years ago)
S Rider
I dealt with Chantelle who was very professional and went out of her way to answer all my questions. Would 100% recommend.... Read more
5th Apr 2022 (2 years ago)
T Norton
Great service from vesper group. Chantelle helped me with everything. I would recommend vesper just off her service alone!... Read more
5th Apr 2022 (2 years ago)
K chan
(Translated by Google) I purchased Chatham Waters, a first-hand property in Gillingham, southeastern England, through Vesper. Although there were a few obstacles, the process went smoothly in the end. They were very helpful, and they always thought of the buyer and strived for the best interests. I highly recommend it.
(Original)
???Vesper???????Gillingham?????Chatham Waters. ?????????, ??????, ??????, ???????, ??????. ?????.... Read more
Buyer
4th Apr 2022 (2 years ago)
I iman
Moved in in October 18th 2021, we are January 26th and the default heating system is still down. I still have no heating in my place. No follow-up, unprofessinal and rude responses when asking for repairs to be taken care of. False apologies and no real solution provided, and I am paying extra electricity as I finalllllllllllllyyyyyyyyyyyyyy sent out portable heaters after screaming that the weather was going to -4 degrees. In January.... Read more
Tenant
26th Jan 2022 (3 years ago)
Truly horrible experience with vesper Group. I was rented a place with no heating and the reactions and rudeness of the agents has been truly poor. It is January 26th, and I have no heating at my place. No follow up, no solutions provided until I had to scream over the phone the weather is going to be at -4 degres some days, even lower that that. Horrible, exhausting experience and I paid a full year rent upfront.... Read more
Tenant
26th Jan 2022 (3 years ago)
Chantelle has been super helpful after moving into the property. Prompt with her replies and efficient in getting issues solved. Strongly recommended after horror experiences with Dexters at my previous property.... Read more
Tenant
24th Jan 2022 (3 years ago)
Easy to communicate with, everything was done quickly and if there was any issues they were fixed within less than 24 hours... Read more
Tenant
20th Jan 2022 (3 years ago)
L Gatzke
To anyone looking at listing with the Vesper Group.
I am a potential buyer and trying to arrange a viewing for one of their listings for the past 4 weeks. I have been unable to get through to their sales team and have been promised multiple call backs. Nothing happened.
So think again when listing, because the customer service is nor responsive and not professional. I would list my property with a different agent.... Read more
14th Jan 2022 (3 years ago)
Great experience... Read more
Tenant
13th Jan 2022 (3 years ago)
Very good timely response when approached and any issues raised are fixed in a jiffy.... Read more
Tenant
10th Jan 2022 (3 years ago)
P Kung
I had a very good experience with Vesper. The whole process, from apartment purchase, preparation for my arrival, along with BNO visa-related matters, were all handled very well by Selene. She is efficient and responsive, and is always willing to provide suggestions that are tailored to my specific situation or needs. On my arrival, her Manchester colleague, Chris, was also very helpful with his local knowledge and experience, which helped with my adjustment to a mew environment. I would highly recommend Vesper.... Read more
Buyer
1st Dec 2021 (3 years ago)
S Luan
I have rent a flat in London through Vesper Group. From selecting the house to signing the contract only experienced a few days, their efficiency is very high. Since I'm not in UK, I cannot view the flat in person, I'm pertubed at first. But Robyn help me solve everything. I had no experience to rent a flat so I asked her many questions, she always happy to answer no matter what the issue. She is so nice and I really appreciate her. Would 100% recommend. Both Vesper Group and Robyn!... Read more
Tenant
28th Oct 2021 (3 years ago)
U .andrius
The agency has been very professional and helpful the two years of our contract. They are very quick to respond to any queries and been easy to keep communications. Chantelle was very helpful during our check out process and explained everything in detail what needs to happen. Highly recommended!... Read more
Tenant
26th Oct 2021 (3 years ago)
H YIHONG
Great experience, my associate gave me the information i need very efficiently. Even after signing the contract, all helps are offered really quick
just one small thing about moving in, my details are not fully delivered to the concierge, so it took a bit longer than expected to move in. But all actions done given the situation were good... Read more
Tenant
8th Oct 2021 (3 years ago)
R Gupta
Dear all,
The service is wholly inadequate, finding a response is harder than finding a missing person. Agent contacted me about a viewing, never messaged that they had cancelled. Would recommend getting covid over these guys.... Read more
30th Sep 2021 (3 years ago)
A Love
I had the privilege of being assisted by Chantelle. She was extremely helpful and responsive to any questions raised and was always on hand to provide regular updates. Would certainly recommend this company!... Read more
11th Aug 2021 (3 years ago)
J Meneghini
I have rented a flat in London through the Vesper Group. Not being able to view the flat in person as I moved from abroad, I was a bit nervous at first. Chantelle and Robyn both went above and beyond in ensuring that the flat would be a good fit for me and my partner. Even after moving in they continue to deliver the same level of professionalism and fast responses to any query I have.
I cannot recommend Chantelle, Robyn and the Vesper group enough. Definitely a good letting agency!... Read more
Tenant
8th Aug 2021 (3 years ago)
A Madden
Nothing but positive feedback to share, my dealings with Chantelle Leydon were particularly impressive. Her communication was fantastic and we felt well managed throughout the entire process!... Read more
5th Aug 2021 (3 years ago)
G Meeres
Great company to deal with, excellent service & made the whole process as simple as possible.
Chantelle in particular who was professional & knowledgeable, really went the extra mile for us, was really helpful and keen to help whenever she could.
Would highly recommend Chantelle and Vesper to anyone.... Read more
5th Aug 2021 (3 years ago)
S Mcinerney
Brilliant service from beginning to end, I cant fault them. Incredibly professional, not to mention great staff ! I've dealt with a few members now and haven't been disappointed , however Chantelle definitely stuck out to me ! Thank you for all your help .... Read more
5th Aug 2021 (3 years ago)
C Rose
Chantelle was very helpful, professional throughout and just all around a nice person to deal with, a very rare find these.
I would highly recommend her and Vesper Group.... Read more
5th Aug 2021 (3 years ago)
F Backhaus
Amazing experience with Vesper! Rented an apartment in Manchester with them for 2 years, never had an issue. It was a pleasure to be able to handle the entire renting process online, even signing contracts and making payments. They have an amazing staff as well.... Read more
Tenant
2nd Jul 2021 (3 years ago)
M

Worst agency I have ever seen or experienced. Extremely unprofessional. I highly recommend you find another agency that will not scam you.
We moved to a property with faulty working boiler!
They purposefully sent us a 3 years old gas certificate and hid the most recent one which showed the error in the boiler, just two weeks before we moved in.
Then they attempt to illegally terminate our contract on a Saturday night asking us to leave by Monday morning, without the legal minimum notice. On the 2nd day of moving in during a pandemic. They also refused to find us another place or take responsibility for their mistakes.
Reply to the agency's comment:
- That's a lie, we had to request that certificate 3 times until you sent it to us. It also showed the error in the boiler 2 weeks before we moved into the property
- Do you mean the £50 that you only offered us last week, 10 months after the incident? do you think that's appropriate response to us spending 10 days without any hot water and you attempting to illegally evict us?
- You also refused to follow what the contract says and sent your lawyer to harass us.
- That's not true, you told us that the boiler will take a month to be fixed, even though 2 different engineers that you hired said it can be fixed in 2 days.... Read more
Tenant
7th Jun 2021 (3 years ago)
O Alhuwaidi
Amazing experience. Extremely professional and very quick to reply to any questions. I had a bad experience with renting apartments in the past but Chris in the Manchester area and everyone else always made sure that I was well informed and comfortable at every stage.... Read more
Tenant
5th Jun 2021 (3 years ago)
M Mathers
Probably the best estate agents I have had! Moved into Local Blackfriars Apartments, Manchester during the pandemic which meant we couldn't view the property in person. However as soon as I walked through the doors, the place looked even better than what I was expecting. Massive thank you to Chris who is always happy to help no matter what the issue. Would 100% recommend.... Read more
Tenant
3rd Jun 2021 (3 years ago)
I have been a customer with the Vesper Group for more than two years and my experience has been absolutely brilliant. They have best-in-class services and expertise in handling all property related issues. Even during the lockdown period and perhaps the most difficult time finding a tenant in central London over the past decades, the team led by James have successfully found me an ideal international tenant by leveraging their extensive coverage in the property market in London. The team is always responsive and stays closely with both landlord and tenant - definitely a manager that you can rely on, so highly recommended!... Read more
Seller
15th Feb 2021 (3 years ago)
X Li
(Translated by Google) As an overseas user, I have been in contact with Vesper for several years. Their service is very professional, and timely and thoughtful, and will not cause customers to worry about being in a different place. Buying and selling houses, renting / asking for rent are all provided. The key is that the house information provided is very systematic, the most complete I have ever worked with. The most important thing is that the price is right and you can choose!
(Original)
??????????Vesper????????????????????????????????????????????????/?????????????????????????????????????????????????... Read more
6th Feb 2021 (4 years ago)
Worst agency I have ever seen or experience. They are a bunch of scammers and I highly recommend you find another agency !
We moved to a property with no working boiler! They even sent us a 3 years old gas certificate and hid the most recent one which showed the error in the boiler. They also tried to blame us for it even though it was our first day at the new property.
Then they attempt to illegally terminate our contract without the minimum notice on the 1st day of moving in during a pandemic and refused to take find us another place or take responsibility over their mistakes.... Read more
Tenant
3rd Feb 2021 (4 years ago)
A Ralphs
Recently let through Vesper and the whole experience has been brilliant. Viewing and signing was incredibly smooth thanks to Robyn who really went the extra mile for us. Since letting they've always been very prompt to respond to any issues we've had in the flat (James in particular is amazing). Best letting experience we've had, would highly recommend.... Read more
Landlord
6th Nov 2020 (4 years ago)
T L.
Poor communication. Does not respond to inquiries and emails.... Read more
10th Sep 2020 (4 years ago)
R Lynch
I had a great experience with these guys. I couldn't recommend them more. Very professional and went the extra mile to find me exactly what I was looking for.... Read more
14th Jun 2020 (4 years ago)
A Amme

If there is a zero or minus I would used it. Today we had a viewing appointment with someone called Criss and I have a confirmation email with 7.15 pm. At 1 pm he called me saying will you still come at 6pm? I told him it wasn't 6 it was 7.15 pm in your confirmation email. And I was polite enough to tell him if 6 is better for you, I will check with my husband and get back to you. Five minutes later I told him we can do 6 pm instead of 7.15 pm upon his request. At exactly 6 pm we were outside the building I waited 5 minutes for him to call as all other respectful agents do, but he didn't. I called him and he didn't answer, then I sent him a message that we are in front of the building also he didn't respond. In the third call he replied carelessly and said that he is up there in a viewing already and will be down in a minute, then he didn't show up again. I sent him a message after 15 minutes waiting outside the building in the cold me and my tired husband coming right after his work but he didn't reply as usual. Then I called him and said we are standing out there for more than 15 minutes are you coming or not? And he started saying any nonsense that he thought we are already inside the building. I thought really? WTH! I told you we are out there 16 minutes ago and it wouldn't make any difference if we are in or out the building you didn't show up for our viewing appointment!!!!!!! then he said I'll be down in a minute. Luckily for him we were right in front of the glass door and we could see the elevator not moving at all. Something that Emphasize more and more how he is a liar and disrespectful. We finally left after we wasted 22 minutes and to hell with the apartment if this is how you deal with your customers. I wouldn't ever deal with that kind of agencies that hire people like him. DON'T TRUST........................................ what you said in the response is a lie he didn't come down when I called for 20 minutes several times. Simply check his phone records. And all the justifications you made for him proves what kind of agency you are, so this kind of agents suits you perfectly!
Manchester, UK
7th of January 2020... Read more
13th Jun 2020 (4 years ago)
J Paulina
Horrible experience with the owner James Cameron, very stuck up and rude person, avoid at all cost!... Read more
28th Feb 2020 (4 years ago)
J Jaworski
Recently moved into an apartment with Vesper Homes.. they were really accommodating and made the whole process as simple as possible. Chris in particular was really helpful and was keen to help whenever he could.... Read more
Tenant
21st Feb 2020 (4 years ago)
J brownbill
Great company to deal with, professional and knowledgeable. As a possible newcomer to the area around the Vimto Gardens property in Manchester, the agent was really helpful with my questions regarding the location.
Would highly recommend, thanks Chris.... Read more
9th Jan 2020 (5 years ago)
R Hill
Vesper have been great with my property in Manchester, and Chris who I dealt with multiple times to date has been nothing short of fantastic... Read more
8th Jan 2020 (5 years ago)
M Dean
I have recently rented a property at Vimto Gardens in Manchester. The property manger for Vesper Chris was truly amazing! Chris really went above and beyond answering telephone calls late at night and over the Christmas period in order to get me into my apartment in the first week of January. Thanks Chris and to all the team at Vesper for your 5 star service.... Read more
Tenant
8th Jan 2020 (5 years ago)
K Kirkham
Had an appointment today with Chris. Very personable, punctual and efficient in showing us around the property. Would highly recommend Chris and the company.... Read more
8th Jan 2020 (5 years ago)
J Morris
Amazing Service, I live overseas and my property was let within a week! Now I also use their Management service... Read more
Landlord
13th Mar 2019 (5 years ago)
J Gibson
Great value Letting Agents! Highly Recommend to any BTL overseas Landlords!... Read more
Landlord
21st Nov 2018 (6 years ago)
S Havers
Great service. Vesper increased the rent, without leaving our flat empty, in record-quick time. Nice people, efficient and I would highly recommend them. Our flat has now been with them for two years and we're about to renew for a third...... Read more
Landlord
29th Aug 2018 (6 years ago)
O Bow
Great service, would highly recommend.
I chose to deal with Vesper Homes because of the lower cost and the easy way a potential tenant can book viewings, it worked very well, 7 viewings in the first few days with 3 offers. Was great dealing with Emma and I would be very than happy to recommend to family and friends.... Read more
Landlord
17th Jul 2018 (6 years ago)
K H.
Scheduled successive visits for 10 people, each separated by 10min but the agent only found out at arrival that he did not have the keys. Then he all made us wait 1 hour for him to make phone calls to get the keys, which turned out to be useless. We all had to go home and the agent was absolutely unapologetic about the whole thing and simply blamed the current tenant. As far as I am aware it's not the tenant who planned the visit so it's the agency responsibility if they can't conduct it. Anyway, unprofessional, do not recommend.... Read more
2nd Jul 2018 (6 years ago)
V J.
Tenant fees are lower than other agents... Read more
Tenant
4th May 2018 (6 years ago)
M Trump
Helpful staff when I needed my spare set of keys and was locked out... Read more
3rd May 2018 (6 years ago)
E Adams
Great working with James and the team on the sale of our property. excellent communication and follow ups with all relevant parties to make sure transaction is concluded at the earliest. Would recommend... Read more
Seller
15th Jan 2018 (7 years ago)
P Ben
Excellent attention to detail. Vesper Homes helped evaluate my home, advertise and got me a very good deal within a short period. Excellent customer service!... Read more
Seller
15th Jan 2018 (7 years ago)
V Flora
James and his team assisted us with finding our dream home. He knew exactly what we were looking for and helped to make the entire process seamless. Thanks guys!... Read more
Buyer
15th Jan 2018 (7 years ago)
E Foster
Great experience working with the team at Vesper Homes. I was new to London and glad I dealt with this agency. They helped me fine a suitable place at Mayfair after showing me different neighborhoods and explained the pros/cons of each. Highly recommend!... Read more
Tenant
15th Jan 2018 (7 years ago)
W McLean
I recently rented an apartment through Vesper Home. The service was exceptional and professional. Great company too work for if looking too buy sell or lease. Thanks guys!... Read more
Tenant
15th Jan 2018 (7 years ago)
F Ltd.
James is a very helpful and knowledgeable he offered me amazing advice based on his years of hands on experience. One of my friend was looking for an agent in London and he decided to take James' help. Thats where I came to know James and he also helped us with our Office Space.... Read more
4th Jan 2018 (7 years ago)
L Venediktou
Got me in it!... Read more
15th Nov 2016 (8 years ago)
P Audinos
I gave Vesper Homes 1 house to manage 6 months ago.So far so good: tenants were found within 2 weeks. There was 1 leak which they dealt with and didn't overcharge me. Would recommend.... Read more
Landlord
13th Mar 2016 (8 years ago)
C L
Very satisfied with the service. Really good to work with people who care about your property. Took me a while to find a good and trusted agent in London. I'm very happy and have recommended to my friends.... Read more
3rd Feb 2016 (9 years ago)
B Vanstone
They were a lot cheaper than every other agent I contacted. Used them for selling & letting out a flat and have to say they were brilliant, In these days of constant complaining I just needed to write and congratulate Vesper Homes for outstanding service.... Read more
Seller
1st Feb 2016 (9 years ago)
L Norbury
Very good service. Cheaper than most other agents, really pleased there wasn't a load of hidden extras. Staff really helpful.... Read more
29th Jan 2016 (9 years ago)
E JvR
We used Vesper for a short let for a stay in London. We couldn't be more happy with the service that we received. The property was lovely, very well maintained and the concierge staff were brilliant.
Vesper were super quick to respond to any queries we had and were super helpful with regards to finding just the right place.... Read more
Tenant
29th Jan 2016 (9 years ago)
M Byrnes
James offered great advice and was extremely helpful when I was selling my property. They provide a far more personal and superior service to other high street estate agents and they saved my over 5k. Extremely impressed!... Read more
Seller
29th Jan 2016 (9 years ago)
R Healy
Extremely helpful and professional staff and for a fraction of the price of a high street agent!... Read more
29th Jan 2016 (9 years ago)
M Wallis
Vesper Homes has been very responsible, knowledgeable and informative in my dealings with them! I have been completely satisfied and happy with them, and I would earnestly and immediately recommend them to anyone!... Read more
28th Jan 2016 (9 years ago)
P Lovelace
I wouldn't hesitate to recommend them, I found them to be very knowledgeable, helpful and professional from beginning to end. I now live in a very nice flat close to work,... Read more
Tenant
15th Jul 2015 (9 years ago)
J Stamford
I contacted Charlotte for the free valuation, and decided to deal with Vesper Homes. Charlotte was, professional, polite and very helpful, with lots of good advice. I am convinced that due to this, we achieved a sale above asking price within a week of the advert being placed . Thank you!... Read more
Seller
17th Mar 2015 (9 years ago)