Karan is a great agent who quickly understood what I was looking for and kept in mind my previous renting experiences. He listened and took into consideration my timing and the kinds of boxes I wanted to tick with my move. I would 100% recommend Karan.
Contacted them two months ago looking for a flat. A guy name Tom was very nice on the phone but not once in person. He argued that I said my limit was 1,300 pcm while I said 1,200 pcm. However, he showed us 4 flats, none of them under 1,300 (the cheapest was 1,350), insisting in that "the normal thing is to spend the 80% of the salary on the rent. Well, that may be your case Tom, but I don't want to struggle every month to pay my bills. He rudly insists so much on this that he even took a calculator and started calculating how much money we would still have after paying 1400 for a 1 bedroom flat near Portobello Market (btw, I thought the limit supposed to be 1300...). He also added that we will not find a 1 bedroom flat for less than 1300, unless we go to live to heathrow. Well, guess what Tom, we find it in Hackney for 1150, and it is not the crappy flats you showed to us (one of them included the landlords -an old couple that, I guess, wasn't expecting having two girls living together- living on the second floor of the building). I am not saying this the experience you will get with Foxtons. Not at all, at the same time colleagues from Foxtons Archway, Ealing and Greenwich were being incredibly kind and professional with us. I just believe this particular "Tom" from Foxtons Notting Hill is only used to work with wealthy people that would pay whatever they asked for a old, muddy, crappy flat in Kensington. It's fine, just tell me from the begining and don't go wasting my time.
Ollie Fuller was an absolute pleasure to deal with. He was very responsive and knowledgeable. Thank you.
Absolute nightmare. Foxtons have failed to deliver on any of their responsibilities. The only time they were really keen on getting things done is when it was our turn to pay 6 months' rent up front. They didn't get the apartment cleaned before our arrival, despite delaying our move-in to allow time for them to do so, they didn't provide a 2nd set of keys, despite promising to do so and were rude and unhelpful every step of the way. One piece of the paperwork we were supposed to provide was missing (because they told me it was not necessary) and one of their agents actually said "Well I'm not letting you move in without [the document]". On top of the advertised admin fees were were presented with around £300 of hidden extra charges as well as a 2% credit card charge, which they failed to warn us about, which again was in the £300 range, their service costing over 2x as much in the end than advertised. I would never recommend them to anyone. I know they have a large range of flats on offer, but I would urge everyone to do their best to avoid Foxtons.
Very professional. Gaby was very responsive and helpful in the purchase of our flat. We were able to get answers quickly to our questions. Communication was smooth. She made sure we could gain access to the flat, when needed. Gaby was on top of the process, and was definitely a plus to get things going.
The best agents i have deal with in the central area - very professional and freindly.
The team response to my query quickly whenever i contacted them. They help me throughout the process and make sure that it's smooth and fast for me. I would recommend Hampston (Paddington Branch) to anyone whether you are looking to let or rent.
I recently purchased a property in the area and really appreciate Claudia at Knight Frank's help throughout. I had scanned all over Kensington prior to interacting with Knight Frank, and can say that they are the best agent in W8! Claudia knows the market inside out and facilitated a smooth negotiation + transaction process. Fast and clear communications, professional service and knowledge, cannot recommend more!
Extremely unprofessional service on lettings, extremely ignorant agents. dont do their works. Very regret that I rent with them. We have to call them day to day in order to get informed. ??? excuse me ?!
go to Savills, they are much more better agents. knight frank is just disappointingly unprofessional.
Very professional, fast in replaying to emails and any question you might have. Thank you very much Megan! You helped me through the process of finding an apartment, in every step of the way. Highly recommended!
The worst experience ever! Be prepared to involve your lawyers before signing anything with them. They are the worst authorized delinquents! Incompetents and thieves! They only do their interests! I strongly discourage everyone to cross their door.