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- Wallace Jones
Wallace Jones
Opens tomorrow at 9:00am
27 Derby Road, Long Eaton, Nottingham, NG10 1LU
Wallace Jones are an estate agent in Nottingham. They mainly list properties in NG10, NG9 and DE21. Over the last 6 months, they've listed 26 properties, with 13 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 1:00pm
- Sunday Closed
View all details
Wallace Jones Reviews (57)
Have you used this agent?
70%
2%
2%
4%
23%
All (57)
Seller (18)
Buyer (10)
Landlord (3)
Tenant (7)
General (19)
E (Erin)
Was recently interested in a property that Wallace Jones had on the market, and I have to say that they were very helpful and kind, always responding within a timely matter and understanding of my questions and concerns.
Natalie in particular was amazing and assisted me every step of the way, keeping me updated and feeling secure during the process. One of the best services I've had in real estate, would 100% recommend!
26th Jun 2025 (14 days ago)
J McPherson
Wallace Jones was the agency that helped me purchase my house and the service was good, Natalie was helpful and gave honest professional advice
Buyer
24th Jun 2025 (16 days ago)
P Star
Had a viewing booked with this company
I arrived early and waited for the agent until after the arranged time
I call up, only to be told that the house had sold and they were no longer doing viewings
Despite their claims that they contacted all viewers I had received no email or call
24th Jun 2025 (16 days ago)
I Forsey
Excellent service and assistance with the sale of an ex rental property
Seller
16th Jun 2025 (24 days ago)
H Gill
We have used Wallace Jones both to sell a couple of properties and to find tenants for others. Very friendly, helpful team on both sides, would definitely use them again.
Seller
16th Jun 2025 (24 days ago)
L “Luke1999”
Wallace Jones were fantastic in supporting us through the purchase of our first home. The communication was fantastic and we were kept up to date through the whole process.
Highly recommend to anyone looking for a professional and reliable estate agency.
Buyer
15th Jun 2025 (25 days ago)
S Downing
I recently purchased my first home with Wallace Jones.
Natalie and the staff team were extremely helpful and made us feel comfortable throughout the process. The communication was fantastic and they made sure to keep us up to date throughout the whole process.
I highly recommend to anyone who’s looking for a professional and supportive team.
Thank you????
Buyer
14th Jun 2025 (26 days ago)
J lathan
Wallace and jones was very good always kept us informed with what was going off,very friendly, would recommend them ,I would definitely use them again ,thank you to Natalie and all the team .
14th Jun 2025 (26 days ago)
N Bates
I recently purchased a property via Wallace and Jones.
Natalie was so helpful, down to earth and really stood by us when we encountered numerous difficulties along the way. I believe many other Estate Agents in the area wouldnt have been so understanding!
I would not hesitate in using them again.
Thank you!
Buyer
13th Jun 2025 (27 days ago)
B Wheatley
Wallace Jones helped us with renting and eventually selling our property. We would 100% recommend their services. Natalie did a fantastic job, she’s was very attentive with great communication throughout the entire process!
Seller
11th Jun 2025 (29 days ago)
V Zuiderent
We were delighted with the service received by Wallace Jones, Natalie and Liz in particular. My dad's house was sold really quickly for a great price and he was able to get the rental he's been after for a while. They kept us well informed and were kind and sensitive to my dad's needs. He's super happy and we're very grateful. Thank you!
Seller
11th Jun 2025 (29 days ago)
L Conway
We used Wallace Jones to sell our house last year, we went with them because of Natalie's open and honest approach to what we would need to do, what to expect and her clear experience in the industry. I liked the fact that when there was something that needed communicating Natalie was at the end of the phone but she never pestered us, it was always on a need to know basis which we really appreciated. Selling your house is an emotional and stressful time, but with Wallace Jones we were afforded calm and professional attitudes every step of the way. Would highly recommend.
Seller
10th Jun 2025 (30 days ago)
L Turner
Literally could not have picked a better team to help with my selling of my first home , Natalie was fantastic in every way, can’t thank her and the team enough, any issues or concerns they either dealt with or advised, I would highly recommend using Wallace jones
Seller
10th Jun 2025 (30 days ago)
Anonymous Home Buyer
Brilliant customer service from this agent. Natalie very helpful and a pleasure to deal with.
Buyer
10th Jun 2025 (30 days ago)
M Marise
If I could leave 0 stars I absolutely would.
I hate to leave bad reviews or speak badly of businesses and people but the way I was treated by Wallis jones was shocking to say the least.
For the first few months it was fine, I used to email Jake with any of my problems and he was very hands on! (He doesn't work there now)
The longer I lived in my rented porpperty the worse it had got.
The roof leaked, which was replaced with a new one. However, it was not fixed properly and still leaked I had to report thus issue 3x and no one was ever sent to finish off the job.
This created many internal damages to the property which they refused to fix and told me the landlord had spent 7k on the roof, basically telling me I had to fix the internal damages .
I had thick mould in the bathroom, kitchen, living room, and both bedrooms and was told to just wipe it clean.
The mould was so bad all my furniture had been damaged and even clothes hung up which I had to bin .
Even the wall paper was peeling from the wall in my bedroom.
I had reported it many times and told them my concerns as it was leaking towards the electricals and I was right, all my electrics cut out in the kitchen and I was left with no power in that area of the home for a week (hopefully they fixed it as I just left).
My now 3 year old daughter had a consistent cough for a year at first I thought it was due to starting nursery anf I had taken her to the doctors 5 times as I was very concerned she was wheezing at night and would get swollen eyes. I then showed the doctor my living conditions and was advised to either move or get the house sorted (which I was trying to do both).
When she was prescribed an inhaler I left, they act like they will fix the problem and then never sent anyone or have no recollection of things.
They sent someone round about the mould and even he was shocked and it set his asthma off in his shirt visit.
There was no ventilation as promised installed into the bathroom, no trickle vents in any of the windows .
I had a huge flare up in psoriasis so bad that I've left now for 7 months and it's still not gone .
I really wouldn't advise anyone to put your trust in this company especially having small children as they really do not care about your well being or living conditions as they should .
I really do hope they have addressed these issues in the property so that it's safe for other families and I really hope that they learn from this and treat others better.
I spoke often with Anita who was often pleasurable to speak to however, she left me voice mails on my phone and lied about the keys I dropped off not being left at wallis jones and said that someone must have taken them ( but I had received an email of Micheal confirming he had recieved the keys) so she evidently lied and the voice mail was left on my phone at around 3am in the morning which I felt was very off and it was a very patronising message.
She was the one also to say to me that " the landlord had paid 7k on the roof and will nit be fixing any other damages "
Michael must have been new at the time as he really did seem as though he wannted to help however nothing ever happend, eventually I did recieve an apology of Liz who was very empathetic and understanding of how I felt given the situation.
But overall I would never put my trust in Wallis jones again .
( I will say the only fault on my part would have been not clearing out the property accordingly but I was mentally and physically drained from it all)
Tenant
6th Jun 2025 (5 weeks ago)
N Wright
Absolutely diabolical. Turned up for a viewing for the agreed time and no show. Rang the office and they're trying to lie to me when I have black and white. Atleast be honest and take accountability and apologise. Take this review as a way to treat people differently.
16th May 2025 (8 weeks ago)
Anonymous Home Buyer
We bought a property from Wallace Jones and their communication was brilliant. Natalie showed us round the property and answered all questions we had which lead to our offer being accepted on our first home.
as buyers we felt in safe hands as Natalie was always at the end of the phone, even on days off! nothing was ever too much trouble. Great estate agent. thank you :)
Buyer
8th May 2025 (9 weeks ago)
Anonymous Homeseller
Natalie handled our sale from first contact of valuation right up until the end of us giving the keys in. She was so helpful and knowledgeable and made us feel at ease in this very stressful process. if we ever sell our home again i will defiantly be contacting Wallace Jones.
Seller
8th May 2025 (9 weeks ago)
Anonymous Home Buyer
Natalie was really helpful throughout the whole of this purchase, chasing solicitors when things weren't moving forwards. I would highly recommend this agent.
Buyer
29th Apr 2025 (10 weeks ago)
Anonymous Homeseller
Natalie was fabulous from start to finish, really paying attention to detail with what we needed. realistic valuation on our home which resorted in a quick asking price sale. this agent goes above and beyond.
thank you
Seller
29th Apr 2025 (10 weeks ago)
Anonymous Homeseller
Natalie was so useful all the way through, I really like the non intrusive way that Wallace Jones operate. We got the information we needed when we needed it and Natalie was so patient with us and all the questions we had.
Seller
24th Nov 2024 (7 mo. ago)
E TURVILLE
Wish I could leave no stars. Initially the agents were excellent, really good and told them so. However once I agreed to let the property and paid the deposit and 'arrangement fee' it went rapidly downhill. Due to issues that appear to be beyond their control, they let myself let a property that was not ready to be let.
Despite myself emailing for updates the replies were slow and had to be chased continuously.
In the end they admitted that the property should have not have been for let, they wasted 10 weeks of my time and effort, so I asked for my deposit to be returned and I asked and I asked again... eventually they returned it minus the 'arrangement fee'. The 'arranagement fee' was for them arranging for me to let the property from the landlord, this was a property by their own admission, should have not been for let...
So I asked for teh 'arrangement fee' back, nothing... so I advised that I would be taking legal action against them
To which I received this email, which is quite laughable...
Really shocked at your approach. A simple email would have sufficed. We had incurred costs and this app fee is none refundable at stated, However under the circumstances we will refund the amount.
Michael
anyway guess what, they still didn't refund me. so basically it seems they are a bunch of con artists...
so I have lodged a claim with the small claims court, reported them to trading standards for thei extremely poor service and judgement on letting a property that should NOT have been let, regarless of what the landlord may have said, what was the 'arrangement fee' for if they wer arranging for me to have a property that wasn't ready? surely it is part of thir job to check this out and if the landlord has mislead the agents, why on earth did they not do their own investigations? isn't that their job?
appalling, also reported to the property ombudsman, they are not fit to run an agency.
Landlord
29th Nov 2023 (1 year ago)
Natalie
My husband and mother in law came into your branch this morning to get some help with looking for rentals and were immediately pushed towards rightmove. I think the most disappointing thing was that there seems to be no compassion towards peoples situations, for example a pensioner who may not know how to use Rightmove or online apps or may not have people who can help them do this and yet are in desperate situations looking for somewhere to live. what is the point of having an office to have customer facing opportunities but then brushing people off and pushing them to apply online.
Tenant
24th Nov 2023 (1 year ago)
A Zerva
Liz terribly rude
24th Oct 2023 (1 year ago)
A Vesely
I was very nicely surprised how nice the letting agent - Anita was. Really helpful, nice and always made sure I was well informed about everything.
Tenant
16th Sep 2023 (1 year ago)
G Sood
I popped into this place recently. The grandma and great grandma who work here were very rude and talk to people looking for rentals like they are second class citizens. Absolutely disgusting behaviour.
Oh and I popped into every estate agent in long Eaton that afternoon. You are by far the worst
31st Aug 2023 (1 year ago)
B Demetriou
We have worked with the team at Wallace Jones for over 15 years. They are always helpful and offer sound advice.
14th Nov 2022 (2 years ago)
C Jensen
Really can't thank Wallace Jones enough. They managed our rental property for many years and were always helpful and efficient when dealing with repairs and tenants. When it was time for us to sell, it was great having them 'in our corner'. From marketing all the way through to completion, we felt informed and advised and we really did have a painless experience, despite being overseas for the whole process. Would highly recommend.
4th Aug 2022 (2 years ago)
M Campbell
We recently sold our house through Wallace Jones Estate Agents. We thought long and hard about whether to go with one of those online firms that seem to be springing up all over the place. I am so pleased we went with Wallace Jones. Adrian's knowledge of the local area and property market saved us considerable time and stress with our house sale. Adrian and his team never missed an opportunity in finding us a buyer and once the sale was agreed, walked us through the whole process making sure all the i's were dotted and t's were crossed, leading us to a successful sale. I would have no hesitation in recommending Wallace Jones Estate Agents for the sale or purchase of your house.
25th Jul 2022 (2 years ago)
N Hall
3 members of staff made me feel so worthless that i cried
Rude and uncaring making out that people lie would say dont rent from these its ok when you do your own repairs but if you report things are wrong nothing is done to help you
15th Jul 2022 (2 years ago)
D Sinclair
I received a fantastic service from Wallace Jones. A much more personable service than some of the larger estate agents. I spoke to Adrian, at the Long Eaton office, regularly throughout my sale. He was excellent at returning my calls and emails promptly, and updating me regularly. I felt like I always knew what was going on (which has not always been the case with agents I've used on previous house sales).
I can highly recommend Wallace Jones and will not hesitate to use them myself if I ever move again in the future.
Seller
11th Apr 2022 (3 years ago)
C Walker
If I could give 0 stars i would. Unprofessional, lack of communication the list is endless. This company didn't HAVE THE @#$$ DECENCY to inform me that this property had been let. AVOID AT ALL COST!!!!!!:(:(
Tenant
29th Mar 2022 (3 years ago)
W 1
OK, one member of staff quite rude though
27th Feb 2022 (3 years ago)
Anonymous Home Buyer
I bought a house for sale by Wallace Jones, Long Eaton branch and dealt with Adrian there; Adrian kept me sane throughout the process, communication was excellent and he went above and beyond to ensure the sale went through smoothly. I would thoroughly recommend Wallace Jones.
Buyer
6th Dec 2021 (3 years ago)
A Hillier
Looking for a particular property to rent and no photos or info
Tenant
28th Jun 2021 (4 years ago)
L Graham
Have let and managed my property for many years. Honest and down to earth advice. Thank you to Michael and team.
Landlord
26th May 2021 (4 years ago)
C Casswell
I would highly recommend Wallace Jones to buy & sell your property. My family have used them twice and on each occasion the service was impeccable. On our recent occasion through the Pandemic Adrian went above and beyond his realm to help iron out any issues & concerns we had to finalize the sale.. Thank you
Seller
23rd Apr 2021 (4 years ago)
I fernihough
We purchased a property through Wallace Jones and was impressed by the professional way in which they helped us to complete on time, highly recommended
Buyer
20th Apr 2021 (4 years ago)
J homer
I've used Wallace Jones many times for house sales and found them to be a first class outfit to deal with. My most recent sale completed March 31st 2021, and once again they did an excellent job.
Seller
20th Apr 2021 (4 years ago)
K Gubbins
Wallace Jones acted on our behalf in selling our property in Sawley. They were amazing from start to finish, despite the rough ride we had with a number of buyers through no fault of their own. Adrian and the team are very professional, exceptional at communicating and their knowledge gets the best result for their clients. We are so grateful for their support in selling our property and wish the whole team the best for the future.
Seller
9th Mar 2021 (4 years ago)
R searcy
Our first time using Wallace Jones to sell our last house in Beeston, when the time comes again we won't be going anywhere else.
Adrian was always available for us to speak to, he talked us through everything in detail and his expert opinion proved spot on. We got a great price for our house in the end, and Wallace Jones communication with our buyers was also spot on as they often communicated with us through the process using Wallace Jones as the go between.
Couldn't recommend these guys more as I can't fault anything they did.
Seller
5th Jan 2021 (4 years ago)
Anonymous Home Buyer
We bought our house through Wallace Jones recently and were very pleased with the service. Adrian guided us through the sale in a professional manner and was very responsive in answering all our questions (we had a few!)
We used a more commercial agents for our sale on this occasion but won't hesitate to contact Wallace Jones in the future if/when we decide to sell our lovely home Thank you! Peter and Gemma
Buyer
24th Dec 2020 (4 years ago)
G Tunnicliffe
Exceptional would highly recommend Wallace Jones for rentals and sales
24th Nov 2020 (4 years ago)
T Company
What a great team. Everything taken care if and stress free dealings. Can highly recommend
6th Sep 2020 (4 years ago)
StevieNoises
As a tenant, I generally find my landlord slow to respond and deal with issues. Generally feel I have to nag WJ excessively until I get sometimes urgent issues dealt with.
The staff are polite but you have to chase them constantly before the landlord gets anything sorted.
Update: Dropped review from 2 to 1 star. After initial help to clear up some issues. Two months later, I have an issue outstanding (electrical) and the landlord won't sort it, and WJ can't/won't do anything.
If landlords are allowed to "ignore" problems they don't want to fix, it's a pretty poor performance.
Tenant
27th Feb 2020 (5 years ago)
S Gill
We purchased a property through Wallace Jones and were very happy with the service received throughout. They kept us informed and kept things moving so we managed to complete in 5 weeks! We have now put the property with the team in Long Eaton for letting, and are impressed so far.
Seller
9th Aug 2019 (5 years ago)
G Wanstall
Excellent company with good connections and hassle free approach. No hesitation in recommending if you are looking for an open Estate Agent.
30th Jul 2019 (5 years ago)
A Selhi
I recently sold a property through Wallace Jones. Like everyone I did my research and spoke with all the other estate agents around the area. After speaking with initially with Michael I felt confident that Wallace Jones were the right agent for my Property. All through the sale Michael and Adrian were brilliant. The communication was always excellent and they were always helpful. I was so impressed with their service that I am now in the process of using them again for another property. Thank you to you all.
Seller
30th Jul 2019 (5 years ago)
M Jackson
Tried to get a viewing sent the first email on a Thursday, a chase email on the Friday when I didn't get a response I called and was told I would get a call back as the lady I spoke to apparently didn't deal with rentals or answer emails... it's now Tuesday the following week and I still haven't had a call back
Good luck if you are either a house owner or renter...
8th Jan 2019 (6 years ago)
A connor
when we sold our property in long Eaton these agents were excellent and gave great advice that kept my selling price right and ultimately saved me thousands
Seller
12th Dec 2018 (6 years ago)
M hill
Must be the most useless web page ever glad there not auctioning my property.
7th Oct 2018 (6 years ago)
S Nolan
Wallace Jones have looked after my rental property for many years. I have only good words to say. They find good tenants, they sort repairs straight away. Rent always comes in on time and they charge me fairly. I've never had an ounce of stress in the 8 years they looked after me. They've also sold a house for me in the past and were brilliant . I have recommended them to others and all report good things. Previous tenants have also reported positive experiences with them
Landlord
26th May 2018 (7 years ago)
C Chadwick
Awful service by Wallace Jones staff are incredibly un-helpful refused to acknowledge the repairs on my rental property I had fungus growing out of the ceiling in my kitchen but that apparently wasn't a problem when I made an official complaint I was given two months notice to vacate the property, I have requested that they provide a reference for my new property and when I spoke to one member of staff there I was promised it would be with me the next day I have not received this and have now been told that it is not company policy to provide this. I have been a reliable tenant for the last four years and i can not believe that I have been treated like this if it want for the understanding of my new agent myself and my young daughter would be left out on the street thanks to this poor company I can safely say that in the future I wouldn't rent so much as a hamster cage from them. Thanks very much for your help Wallace Jones!!!!!
Tenant
19th Jul 2016 (8 years ago)
A Franklin
A really nice team at Wallace Jones helped me to sell my house recently - I can't fault the service I got and I would highly recommend them to anyone who is buying or selling - definitely a five star service with friendly staff who really seem to care about their customers - thank you Wallace Jones.
Seller
19th Aug 2015 (9 years ago)
G Cameron
Absolutely shocking service!! Never call when they say they will, do not keep you updated regarding your enquiry, lackadaisical attitude, very unprofessional - when they gave me the information that the property was under offer they made no attempt to take my details again or show any interest in my search. If people are paying for their service they should get a refund!!
21st Jul 2015 (9 years ago)
P Brooks
A very comprehensive and professional service, I would recommend Wallace Jones to anyone who is looking to sell or rent a property.
24th Oct 2011 (13 years ago)
M Campbell
This firm go's that extra mile when you employ them to sell or rent your property.
They are a local family run business that knows the area better than anyone els, in my opinion.
If you are looking to buy, sell or rent a property than look no further.
28th Oct 2009 (15 years ago)
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