M Kelly
I have been with righthouse for the last 3 years and I have peace of mind and security with them which is everything.
They are always there is there is an issue and communication has been great. When me and my family needed to find the perfect place to rent they were there to help at every step of the way.... Read more
Tenant
8th Sep 2024 (20 weeks ago)
A Dzioch
I was with Righthouse for 6 years renting a property in Long Eaton. Highly recommend. If I ever had a problem with the property it was dealt with straight away. The staff at Righthouse were always happy to help and dealt with any problem in a speedy. Thank you... Read more
Tenant
16th Aug 2024 (23 weeks ago)
G Thomas
We were with Righthouse for over fourteen years renting a property in Kimberley Nottingham I can't recommend them highly enough if we we ever had a problem with the property it was dealt with straight away the staff at Righthouse were always happy to help and dealt with any problem in a speedy and efficient manner it was a shame we couldn't stay with them but unfortunately the landlord decided to sell the property and they couldn't find us a another suitable property. I would like to thank all of you at Righthouse for all your help and assistance over the last few years.
Kind regards.
Gary Thomas... Read more
Tenant
10th Jul 2024 (6 mo. ago)
D Buckley
Brilliant estate agents from the first viewing, especially Laura, always helpful, and friendly, a pleasure to deal with ???? ????... Read more
Gazza
Friendly, helpful staff.been a tenant for several years now.glad that found them at a difficult time personally. Cheers everyone there. Laura, Chris , Julie &co.... Read more
Tenant
29th May 2024 (7 mo. ago)
J wilson
Very helpful, fast replies, any problems and they are sorted as soon as possible. 5 years I have rented through the long Eaton agents and find Laura friendly. Thank you... Read more
Tenant
21st May 2024 (8 mo. ago)
F Rizsányi
Rented with Righthouse for almost 6 years, never an issue. The ladies always available and very helpful, couldn't fault them. Truly recommend Righthouse.... Read more
Tenant
20th May 2024 (8 mo. ago)
P Higgins
A friendly team that really do stand by what they say, and do follow up tasks to a successful conclusion. I've had experiences of other agents in the area that haven't been as thorough, and Righthouse have won my business for that very reason.... Read more
19th May 2024 (8 mo. ago)
L Mcnicol
I've rented a flat from righthouse for the last 4 years they have always been helpful if I've had any issues the staff are friendly .They also update me if any changes .... Read more
Tenant
17th May 2024 (8 mo. ago)
GclemDrums
I have been a tenant of a property ran by Righthouse for the passed two years. I have found them helpful and swift when dealing with any issues that may arise. They are pleasant and respectful when looking after their tenants.... Read more
Tenant
17th May 2024 (8 mo. ago)
W Dibble
Laura, Julie and Chris from Righthouse UK have looked after me and my apartment for years.
Living outside of the area I needed a professional company I could trust to look after my let property.
I engaged Righthouse about 15 years ago and they have looked after me and my property extremely well.
If you have a property to let, and you are looking for a company to manage your property as vetting new tenants - you have to engage Righthouse UK, they are brilliant.
I am an extremely grateful landlord.... Read more
Landlord
17th May 2024 (8 mo. ago)
A Joshi
Always excellent service provided by Righthouse. Deal with queries promptly and efficiently. Thanks to all the friendly and helpful staff!... Read more
16th May 2024 (8 mo. ago)
J Hunt
I have been living in my rental property for almost 6 years since 2018. My landlord decided to change letting agent mid tenancy and I have been a tenant and customer of Righthouse for just over 2 years. As a tenant I found it a little worrying with my landord changing letting agent mid tenancy. Honestly from day one, dealing with Righthouse has been a breath of fresh air. Laura in the office is extremely friendly, customer focused, personable and professional and always has time for a chat. Any queries or maintenance issues are reported and dealt with immediately with my landlord. I have always found Laura to be extremely friendly and very efficient at her job. If you are looking to sell or buy property, or are a landlord looking for a letting agent, or a change of letting agent, then I would highly recommend Righthouse. A local family business that cares, where you are valued as a customer. 5 stars ??????????... Read more
Tenant
16th May 2024 (8 mo. ago)
J Vasudev
Professional and well ran lettings agency that I have use for over 10 years. Always there to help with advice and solutions.... Read more
Landlord
16th May 2024 (8 mo. ago)
L G
I've been renting through Righthouse for 13 years,I'm very happy with them and always found the staff very supportive,helpful and friendly.
I would highly recommend them!... Read more
Tenant
16th May 2024 (8 mo. ago)
A Johnson
Excellent agents , very helpful and friendly staff especially Laura who goes above and beyond. Highly recommend... Read more
16th May 2024 (8 mo. ago)
A Sarpong
Good... Read more
16th May 2024 (8 mo. ago)
A Nield
As a Landlord, I have used Righthouse for a number of years now and I have always found them to be a pleasure to deal with. They have always dealt with my queries, tenancy reviews, requirement for Gas Certs, electrical reports and any work required on the properties promptly and professionally. I would not use any other agent.... Read more
Landlord
16th May 2024 (8 mo. ago)
C saunders
I am a current tenant of Righthouse UK, I have been a tenant for 10 years and I have experienced nothing but excellent service throughout my tenancy. I would highly recommend them as letting agents.... Read more
Tenant
16th May 2024 (8 mo. ago)
A Hughes
Absolutely horrendous.assured me on move in that the leaking roof would be sorted. It was still leaking nearly 3-years later when we moved out. Lost front door keys and denied ever having them, until I proved Laura wrong reminding her who she had given them to. Condescending and patronising attitude for example “give it time to dry out” when an attempt at repairing the roof failed and ignored my telling her it was not repaired and water was coming down the wall and as they use their own sister company for most repairs, don’t ever complain about the workmanship an example of their repair to an insecure back door lock attached. Yes, they screwed in 2 screws to hold it in place, even though it obviously just continued to work itself more loose. Couldn’t be happier to be away from the house, the letting agent and the landlord. Shameful way to treat anyone, but a single mum with health issues.... Read more
Tenant
8th May 2024 (8 mo. ago)
J Donald
Thank you to righthouse team especially Laura for all the support and excellent communication and customer service we have received throughout our private tenancy. I would definitely recommend.... Read more
Tenant
25th Nov 2023 (1 year ago)
M Gamage
????... Read more
25th Jun 2023 (1 year ago)
B Lowe
The service I have received has been excellent. Laura she’s been fantastic. From my first phone call to the two meetings I’ve had with her .
First time doing this and it’s been so easy .
Chris he’s a nice guy made my viewing so easy .
Laura , Chris’s daughter are a credit to Right House .
Thank you... Read more
11th Apr 2023 (1 year ago)
Z Thompstone
Brilliant! Dedicated, knowledgeable and friendly, can't recommend highly enough.... Read more
15th Mar 2021 (3 years ago)
L Whotton
Amazing staff very friendly and helpful
Would definitely recommend this place if looking to rent a property
Can't fault them at all best in long Eaton by far... Read more
Tenant
15th Jan 2021 (4 years ago)
K Wakeham
Right from day one Laura was there to help me with my move .On the end of the phone or via email. I will be forever grateful.
Would highly recommend RIGHTHOUSE.... Read more
13th Jan 2021 (4 years ago)
P Wyatt
All problems dealt with promptly & professionally.
A fabulous all round service, always.... Read more
27th Nov 2020 (4 years ago)
S Bashir
Good range of properties... Read more
29th Oct 2020 (4 years ago)
D campion
Laura has been so helpful over the 3 and a half years I rented with them.... Read more
Tenant
29th Oct 2020 (4 years ago)
M Weldon
Laura and Chris have been brilliant in helping us with new premises. As a new business setting up we found it was a minefield. But Laura has been so helpful. Quick communication and quick resolutions to queries. Thank you very much.... Read more
14th Feb 2020 (4 years ago)
A Parker
Needed a place quickly so I made a booking to view a apartment to rent. After putting my application in it took only a matter of days for it to be accepted and for me to move in... Read more
Tenant
16th Apr 2019 (5 years ago)
G Lowe
Reliable, friendly and professional are just some of the words I would use to describe the staff and service at righthouse estate agents, I would definitely recommend to those who are looking for a easy and quick sell.... Read more
Seller
15th Apr 2019 (5 years ago)
B Dowding
Amazing service for both lettings and sales. Would definitely recommend.... Read more
15th Apr 2019 (5 years ago)
A Weston
Always great customer service and answered all my questions. Would definitely recommend.... Read more
15th Apr 2019 (5 years ago)
T Green
Had a hard time selling my house with other agents as they weren't bothered to put the time and effort in to make my experience quick and good. That is what is different about righthouse, they did anything possible to make mine and the buyers experience perfect, while working to get it sold ASAP. I would definitely recommend righthouse for any sales and lettings... Read more
Seller
15th Apr 2019 (5 years ago)
D Kurtis
I rent a newly refurbished/converted flat through Right House Long Eaton.
They did the initial viewing and signing of my tenency, and continue to manage and supervise the property on behalf of my landlord.
I have had a few ‘snagging’ issues with flat which is down to it being new. With every problem, Right House LE have been quick to respond and gone the extra mile to reduce the impact and inconvenience that these issues could cause me.
Especially Laura, who is friendly and takes personl responsibility for ensuring problems are sorted asap. Thank you Dan... Read more
Tenant
28th Jul 2018 (6 years ago)
J Hart
Excellent service provided by Righthouse Estate Agents.
All members of staff are very professional, friendly and always happy to answer any questions. I would highly recommend Righthouse for any lettings/sales requirements.... Read more
30th Apr 2018 (6 years ago)
S Kopec
Sold my house through righthouse estate agents, couldn’t have asked for a better service. Staff are knowledgeable and helpful, I don’t think I could have done it without them. Easy to communicate with and are a friendly but professional service. Deserve more than this 5 star rating, made my life so much easier.... Read more
Seller
27th Apr 2018 (6 years ago)
A A
Amazing service! Told me everything I needed to know and called back straight away if I had anymore inquiries. Would definitely recommend for great customer service and knowledge of everything you need to know. Staff are friendly and helpful.... Read more
27th Apr 2018 (6 years ago)
H J
I phoned regarding possibly renting a commercial property they had advertised, I spoke to a lady who couldn't answer any of my questions and they were just the basics, deposit, business rates etc she said she would speak to the vendor regarding my questions and call me back so I left my number, I didn't hear a thing back from them. Looking at the other reviews I can now see why, getting back to potential customers is the foundation for good customer service it seems as though right house Long Eaton don't even cover the basics. Not great.... Read more
18th Apr 2018 (6 years ago)
B BitZ
Excellent service from RightHouse. The staff are really helpful and will go the extra mile to help... Read more
28th Mar 2018 (6 years ago)
M Feilds
Excellent service provided by all at Righthouse Estate Agents.
Definitely recommend... Read more
7th Dec 2017 (7 years ago)
P Sharm
Right House are awful, they performed an inventory on my house, lost it? allowed my tenant to get past paying rent, paid me my bond money as rent without me knowing, the tenant left the house and stole furniture - I was away whilst this happened, because there was no inventory it was missed (so not only down in rent, with no bond money, also £3,000 down on furniture) - Right house professes to be a managing agent, who could not manage their way out of a paper bag - also they are not regulated so you have no comeback. "steer well clear"... Read more
Landlord
28th Sep 2017 (7 years ago)
T Coull
I am so disappointed with Righthouse in Long Eaton. Everything was fine until I had to give notice and move with another agent. I paid rent for both my house and my daughters flat with these agents and they still got petty and totally unethical in the end. I also did their job for them by showing the new tenants the property and selling the letting for them, and they still decided to insult me and deduct moneys for some hairs in the bathroom! Also, be aware that they are never in and all you get is an answer phone! They also are so lazy you have to collect your homes keys from them yourself if they happen to be showing the property to other tenants! My daughter was not given her keys for a whole day and night after they had them (I would wonder why we should pay rent for 24hrs) for her not to be able to get into her own home!? Very upset- would NEVER deal with them again!... Read more
Tenant
7th Aug 2017 (7 years ago)
B Lakin
Righthouse are a very professional company offering a brilliant service. I would recommend this company. The staff are very friendly.... Read more
24th Feb 2017 (7 years ago)
L Mulliss
Poor to fair doesn't really reflect my experience with Righthouse UK. If there was a lower grade ie Avoid at all costs I would use that.
Underhand and poor communicators, would be a reasonable way of describing this company.
If you do decide to have any dealings with them then insist on all 'fees' to be given to you in writing prior to agreeing to anything verbally.
They are not members of any of the national professional bodies such as the National Association of Estate Agents (NAEA) or the Association of Residential Letting Agents, (ARLA) and therefore don't have to adhere to any of the codes of practice and rules of conduct laid down by these professional bodies.
Take from that what you will.
As stated, avoid at all costs.... Read more
2nd Nov 2012 (12 years ago)