H Flint
From the 1st meeting to post sales advice William H Brown have been absolutely fantastic. This estate agent went above and beyond to enable me to sell my house hassle free.... Read more
Seller
18th Dec 2024 (27 days ago)
D Pavel
The state agency is fabulous! I’m so pleased with their services and especially I thank Mandy for all her help and support throughout the whole buying process. She is very professional and I can’t complain about anything when it came to her help. Similarly Martin was also a great support and made the viewing of the property as easy and possible. Grateful for the whole team.... Read more
Buyer
9th Dec 2024 (5 weeks ago)
Benn in my property on Cheviot Drive for over 25 years, not sure what to do when selling but the team at Bulwell were great, nothing to much trouble and a nice bunch of people and sold pretty quick too !... Read more
Seller
22nd Nov 2024 (8 weeks ago)
R Patel
I am a buyer of residential properties for BTL investments and have been so for a few years now. The purchase process for residential properties in England is quite involved, tricky, and full of uncertainties until the contracts are signed. For my latest purchase, I dealt with Mandy Spence of William H Brown, Bulwell office and I can say that it was a very positive experience. Normally buyers get all manners of excuses and fobbing off from selling estate agents but from Mandy, I only got straight and factual information which was so helpful. I will definitely consider another purchase when time and opportunity are right. Meanwhile, I wish Mandy all the best.... Read more
Buyer
19th Nov 2024 (8 weeks ago)
C Hughes
Excellent service, been kept up to date with things happening, very professional & lovely people that have been so helpful throughout the process, would recommend to anybody wanting to sell their home with them, know I would use them again 100%... Read more
Seller
19th Nov 2024 (8 weeks ago)
J Challis
Great service and always available to chat and help out with any issues. A rock in the Bulwell landscape and long may they continue... Read more
23rd Oct 2024 (12 weeks ago)
C Elston
Mandy Spence was extremely helpful and reassuring during an extended and problematic house sale. Highly recommended. I would certainly use William H Brown again.... Read more
Seller
22nd Oct 2024 (12 weeks ago)
P Anderson
Shocking, an absolute shambles! No communication, no service! Emailed to confirm we wanted the listing taking down from all platforms at the end of the contract 24/06- over a month later (today) they are stilling listing our house! Called and was basically called a liar about informing them, even though Jo Fowler replied to the email we sent, confirming us they would take it down - I don’t know how they are still in business!!! IF I COULD HAVE SELECTED ZERO STARS, I WOULD HAVE.... Read more
Seller
31st Jul 2024 (24 weeks ago)
Anonymous Homeseller
Very professional and compassionate under the circumstances if sale... Read more
Seller
23rd Jul 2024 (25 weeks ago)
S Alvi-zaman
My experience was not very good with this estate agents
They sell the service high but do not deliver, no regular contact on sales strategy.
No pro-active updates obtained or action taken.
You are treated like a number and not a person.
Once exchanged I didn't receive a call from the branch and neither on completion.
Yet my vendors estate agent did
Very disappointing.... Read more
Buyer
6th Jul 2024 (6 mo. ago)
M Collins
Will stare you down and give you dirty looks when you look at the houses on the window display... Read more
17th May 2024 (7 mo. ago)
William H Brown are shocking to say the least, Talk down to you as though your nothing, address you in a condescending way. Do nothing with your formal complaint except twist it in to making it your fault. Cover up for each others mistakes. DO NOT use William H Brown... Read more
Seller
9th May 2024 (8 mo. ago)
G Hand
Poor service from start to finish, taken over 30 weeks to complete. Support was poor from all staff and refused to admit there failures in why it had taken so long to complete. Still waiting on area manger to acknowledge our complaint and has ignored us. didn't have the common decency to call us to say the house sale had completed, had to chase my solicitor to confirm this.... Read more
Seller
8th Dec 2023 (1 year ago)
M Adair
I recently had the pleasure of working with William H Brown to sell my home, and I couldn't be happier with the experience.
The team made the entire selling process smooth and stress-free. They provided valuable insights on how to present my home in the best possible light, ensuring it stood out in the market.
The communication throughout the process was exceptional. The process of selling my home is stressful, the first buyer had to pull out due to obtaining a mortgage issues. This didn’t deter William H Brown from swiftly finding a new buyer for me.
I was particularly impressed by the negotiation skills of the team. They worked tirelessly to secure the best possible deal for me, ensuring that my interests were protected. Their expertise and knowledge of the local market were evident, and I felt confident in their ability to navigate any challenges that arose.
Overall, my experience with William H Brown was exceptional. Their professionalism, dedication, and commitment to achieving the best outcome for me set them apart. I am now use their services to sell another property and would highly recommend their services to anyone looking to sell their home. A big thank you to Jo, Mandy, Wendy and Jack for a job well done!... Read more
Seller
25th Nov 2023 (1 year ago)
J Clark
Will wait and see talk a good game watch this space... Read more
19th May 2023 (1 year ago)
L Hutton
Emailed them twice, and offered 5000 over the asking price, March 2023 for 44 Mildenhall hall crescent, and I've been ignored. Think and been told they are like this and tend to have buyers in line before they advertise property.... Read more
Buyer
17th Apr 2023 (1 year ago)
mac
Polite friendly service... Read more
15th Mar 2023 (1 year ago)
D Manning
Very helpful ????... Read more
24th Feb 2023 (1 year ago)
R Opoku
Great friendly place... efficient and also very understanding... Read more
30th Sep 2022 (2 years ago)
M hunter
Informative... Read more
25th Sep 2022 (2 years ago)
They overpriced our property so very poor viewings for a month. Price was dropped at our instigation and sold quickly. Not communicative to us nor to each other. ... Read more
Seller
21st Sep 2022 (2 years ago)
A Rogers
I haven't been to the viewing yet... Read more
26th May 2022 (2 years ago)
S abdin
Konique Witts is very professional and helpful. She has a very fun and upbeat personality so all phone calls with her a very fun to be on... Read more
9th May 2022 (2 years ago)
L Langton
I have been dealing with William H Brown for quite a few months now and I have found them to be very professional and as I am a property investor they have been very helpful keeping me up to date with new properties that come to market with them. I highly recommend this estate and letting agency. Lorraine Langton... Read more
Landlord
22nd Apr 2022 (2 years ago)
H Powell
Dear Mandy,
The house sale was completed yesterday so Neil and I are much relieved.
We would both like to express our appreciation to everyone at William H. Browns for excellent service throughout the process of selling.
From the very start, when Jo met us and did the evaluation, right to the very end you have all been so helpful. Neither Neil or I have ever had to sell a house before (we are both in housing that comes with the job) so it was all a bit bewildering. However, you have all guided and supported us since August and we are tremendously grateful.
Very many thanks,
Helen and Neil... Read more
Seller
9th Dec 2021 (3 years ago)
N Shah
Dear Mandy,
I just wanted to pass on my thanks and appreciation for your help in securing this property for us and helping to get it completed in good time
I look forward to the next one with you
Warm Regards
Neil... Read more
Buyer
28th Sep 2021 (3 years ago)
L Simpson
The manager Jo Fowler is a disgrace to the Bulwell office dressing inappropriately in a short dress with her legs out and also leaving viewers outside when they're on time for appointments, then when being asked to come back to the property she has disgusting manners over the phone and had the audacity to say we were late and that she isn't returning to the property to let is view! Absolutely shocking customer service i don't know how someone like this 'lady' would be employed in such a senior role.... Read more
21st Sep 2021 (3 years ago)
D wright
They really know there job at this branch
Transactions went through smoothly... Read more
19th Aug 2021 (3 years ago)
J Adams
My friend put his house up with them. They were very good. They gave him a good deal, were very helpful and informative.... Read more
24th Jun 2021 (3 years ago)
S Anderson
William H Brown (Bulwell) is amazing. They have been so helpful through the process of buying a house. We have never done this before so we're worried and nervous and we didn't no what to expect. Melissa is amazing she talked through everything and explained everything in lengths of details. She even answered my questions when she was not even at work! If Melissa was off and we needed to contact the office someone else picked it up immediately and knew everything about the case so we didn't have to explain anything. We would 100% recommend William H Brown as the customer service and experience has been absolutely incredible.... Read more
Buyer
8th May 2021 (3 years ago)
D Kelly
We can`t thank Jo, Mandy and the team enough for the quick sale of our property. From start to finish they have been excellent and what should be a stressful process has been made very easy. Always on hand when needed and kept us informed every step of the way, we are really glad we chose them and can`t recommend them highly enough.... Read more
Seller
7th May 2021 (3 years ago)
T Hull
I'm a first time buyer and Melissa and the team have been excellent so far! Very helpful from the the start of the process going through the steps that will happen and they've been very quick to respond to questions.
The lifetime membership, despite being a bit on the pricey side, will be put to full use, as i will be happy to use them again when it comes to re-mortgaging in a few years time.... Read more
Buyer
7th May 2021 (3 years ago)
A Adams
What can I say about the team at William H Brown (Bulwell branch)except FANTASTIC! When Jo came out to do our valuation, she was very professional, knowledgeable about the area and very personable. She made us feel completely at ease. Nothing is too much trouble for any of the team. Mandy is also very approachable, professional and keeps you up to date every step of the way. We had a few people come to gives us valuations but opted for William H Brown because they're local (good to support the local economy these days) and because of Jo. Hands down the best of the bunch. Cannot recommend highly enough.... Read more
Seller
5th May 2021 (3 years ago)
K Kapezi
I first encountered William H Brown when trying to purchase one of their listed properties. I didn't go through with that particular property, however, Melissa was a pleasure to deal with and provided exceptional service as my mortgage advisor for another property. She understood my needs and helped me with my mortgage application from start to finish. She also offered further help after completion with a plumber recommendation. Thanks for all your help!... Read more
Buyer
16th Apr 2021 (3 years ago)
E Caushi
Friendly team , especially Mandy is really professional and always polite as well and Chloe was there for any question as first time buyer , thank you ????... Read more
Buyer
17th Feb 2021 (3 years ago)
W Hatfield
Thanks to everyone for all their hard work in getting our sale done, especially in these strange times.
A special Thanks to konique for going beyond your role and getting things moving just before Christmas.
It's been a bit of a slog but we've got there and can finally put the past behind us and look forward to good times ahead.... Read more
Seller
22nd Jan 2021 (3 years ago)
D howard
Initially i marketed a property through W H Brown Bulwell but was unsuccesfull in selling this property but their service was second to none.
i decided to move into this property and let them sell my existing home which they sold to the first viewer, over asking price. Can not praise them enough for their professional service, enthusiam and friendly approach. 10/10 if you are looking to sell or buy a property do not hesitate in contacting them.... Read more
Seller
22nd Jan 2021 (3 years ago)
O Bill
William H Brown Is very good They take the time to work with you for you Even when you are a sleep Good people to call an When you need help Thank you guys... Read more
12th Jan 2021 (4 years ago)
P Kavanagh
Thanks for meeting us at bean close jo. You have made it very easy for us to talk to you on viewings etc, a great asset to have. I would recommend you always to any of our friends and family buying houses in the future.. thanks loads... Read more
8th Oct 2020 (4 years ago)
D somerfield
Fantastic people who work there, they can't do enough for you.... Read more
21st Sep 2020 (4 years ago)
A Swann
Put a 2nd offer in on a property after viewing with them they did not have the common decency to come back to me. I had to find out from another agent who was also representing the property that it was now under offer.... Read more
Buyer
11th Jul 2020 (4 years ago)
M Roberts
Mint Agents. Friendly. Mandy has so much knowledge in there, she knows what stuff will sell for and how much u should be paying for something.... Read more
Seller
20th Jun 2020 (4 years ago)
I was originally with William H Brown but felt they failed me on so many levels that I changed estate agents. I was having to get in contact with them about viewings there was no feed back, I had more cancellations than viewings. My house went on the market in September and the only contact I had Was from the estate agent himself which was in the December to ask me to drop the price which I did. After two more months of having yet no more contact I decided to change estate agents and got a sale within 3 months with obviously the right advertising and the right estate agent doing the job.... Read more
Seller
4th Jun 2020 (4 years ago)
T Smith
Jason and his team are outstanding. They are efficient, passionate about properties, well organised and very friendly. Their approach is the best that we have experienced.
They are experts about the areas in which they represent which meant that their advice was accurate and helpful.
We had a quick sale; both the buyers and we as the sellers were happy with the service. They got back to us immediately when we had a query - communication skills are impeccable.
Also, a quick mention that all the office team are wonderful; we had the pleasure of being assisted by Leonni and she made the whole process a delight.
We did our research by visiting the local estate agents and William H Brown In Bulwell was the best by far. Their welcoming approach and honest conversation made us feel that we could trust. Will definitely use again when we sell our next property. Thanks guys!... Read more
Seller
27th Jan 2020 (4 years ago)
R Morris
I cannot tell you how much less stressful the house purchase process was thanks to Leonni and Jason, especially as it was getting close to Christmas. I'm a first time buyer (or was until a month ago) and there were a lot of unknowns that could have caused a lot more issues without the team. I'd gone for a cheaper solicitor that I felt were doing the absolute minimum, but I just didn't have to worry about so much because I felt like Leonni was fighting my corner, as well as the vendors. I'm finally getting settled into the house now and will definitely be giving them a big thank you present soon!... Read more
Buyer
20th Jan 2020 (4 years ago)
R Williams
Rachael was an amazing Mortgage advisor who worked tirelessly to find me the best product. I would certainly recommend her!... Read more
17th Jan 2020 (4 years ago)
C England
Jason and the team, especially Mandy have been great from start to finish. We were selling a relative's property and they have made everything so easy at a difficult time. We still can't believe how many viewings they managed to get us! Thank you.... Read more
Seller
18th Dec 2019 (5 years ago)
C Allsop
We have bought a new build through William H Brown estate agents and had Rachel Byrne with us every step of the process. We are first time buyers and Rachel has been so helpful, she’s answered every question we’ve asked over email very quick and guided us down the right path when we’ve needed her help. She’s explained everything thoroughly and professionally whether it’s a big or small detail to the house. We’ve been on an incredible journey and had a great experience with choosing our kitchen cupboards, worktops and tiles etc. She’s kept us updated when needed as we have had some completion deadlines pushed back which is out of their control with the bad weather. We would like to say a massive thank-you for your excellent service Rachel, you’re a credit to the team.... Read more
Buyer
21st Nov 2019 (5 years ago)
P Salvin
Brilliant that's who sold our bad luck house and got our beautiful new love nest home in brilliant bulwell... Read more
Seller
26th Aug 2019 (5 years ago)
C Taylor
Hi We sold our house recently although we had to put the sale on hold for a while with a building problem that took a while to get sorted. Jason and the team were fantastic from start to finish. All the verbal and email communications were immediate and clear but most of all, friendly and interested. My previous experience was very unsatisfactory with an online company where everything went wrong. This time, it was seamless. Well done and thank you all.... Read more
Seller
15th Aug 2019 (5 years ago)
A inger
Very helpful estate agents, answered all my questions and reassured me of any concerns. Would recommend !... Read more
8th Aug 2019 (5 years ago)
Mandy was the agent that helped me and Chloe was a lady who showed me the propertys. Chloe was professional but fun to look at property's with.
Mandy is wonderful, helpful to the extreme, doesn't push you towards anything, stays within you budget and I can't say enough good things about her. As soon as I can I am going to purchase another property through her.... Read more
Buyer
16th May 2019 (5 years ago)
C Herbert
All the team are great and very informative despite the fact we faced many frustrations along the way through the buyers solicitor. Mandy and the team still remained professional and kept me in the loop during my house sale. Thank you for finding me the perfect buyer to enable us to start our new adventure in Wales!... Read more
Seller
9th May 2019 (5 years ago)
S Warmo
We have recently started renting after using William H Brown. We had Luke as our estate agent and he was great. However I would have 5 stars just the only thing that let them down was communication wasn't the best as whenever we called if we was told they would get back to us they never did. However apart from this I would reccomened using them.... Read more
Tenant
3rd May 2019 (5 years ago)
J Harris
Thought Richard Fenton was very good. However was not impressed with them overall. I always had to initiate phone calls and actually ask about the feedback! I was invited to open house and again was not asked about my feedback. Ask for sign to be taken down and it took them ages. I really thought the service was of poor quality. Yes you get the obligatory smiling pretty girl but that was about as deep as it goes!... Read more
5th Jul 2018 (6 years ago)
X Furniss
I would definitely recommend to anyone looking to move to use this agency as they made everything so easy and as stressfree as possible. Not only did Mat give us such great advice before moving and such helpful recommendations but he also continued to answer queries after we had moved, which I thought was very considerate. I am very grateful to him for our new home and the transition we had in getting settled into it.... Read more
Tenant
30th Mar 2018 (6 years ago)
M Ellis
It was a refreshing change to use an agent that actually listened and did what they said they were going to do.
Great service, friendly staff
I would highly recommend using them.... Read more
26th Mar 2018 (6 years ago)
J Slack
Richard and Sarah and the rest of the team were absolutely excellent. Richard was professional but friendly and gave very good advice relating to the sale of our property - we received an offer within a couple of hours of the open day. Sarah continually kept up to date with the sale and contacted us at least twice a week to let us know how things were progressing. The rest of the team were always very helpful when we contacted them and nothing was too much trouble. Thank you Richard,Sarah and the rest of the team for making our sale as smooth and stress free as it was possible to be. You did a fabulous job and we have no hesitation in recommending you- we received 5 star treatment. A & J S... Read more
Seller
10th Mar 2018 (6 years ago)
madheadmadDAZ
Used these to buy a house and the whole experience was a complete pain. It felt like it was the first house they had ever sold or something
and the level of marketing nonsense talk was unreal. Even basic things like responding to emails or phone calls they couldn't do. They are all nice in the beginning to pull you in and then once you have invested money and they know its unlikely you will back out they change completely. It becomes all about maximum profit and nothing more and they think that you are that stupid you don't understand the game. Joe and Jack were ok didn't try to talk the brown!... Read more
Buyer
6th Jan 2018 (7 years ago)
J Walker-Brown
Thank you so much to Rich, Chloe, Sarah, Joe and Jack! My house was sold on an amazing open day! We had over 9 people visit our house and 4 offers on the first weekend. Not only that Chloe managed to get her buyer to offer over the asking price. Amazing service from start to finish.
Jordan
Rowans Crescent
Basford... Read more
Seller
18th Nov 2017 (7 years ago)
H Nanda
Enquired about property few days ago still waiting for a call to arrange viewing as promised. 3rd class service...I thought may be the property was sold but its still up for sale....... Read more
15th Nov 2017 (7 years ago)
D Perignon
Rang about a couple of properties and they were useless !... Read more
2nd Feb 2017 (7 years ago)
V Cooksey
Jason Swift the Manager dealt with issues very professionally and always informed us every step of the way, even if it wasn’t good news. He even went out his way to contact us outside of working hours to rectify or chase up information to get complete our application. I would highly recommend his services and have no doubt to work with WH Brown (Jason Swift) again. Thank you so much... Read more