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HouseWorth
© GetAgent Limited 2025
- William H Brown - Grantham
William H Brown - Grantham
Closes at 6:00pm
63 High Street, NG31 6NN
Since 1890, William H Brown have been an industry leader in estate agency, across a network of branches. Our Grantham team uses their knowledge and experience to create bespoke marketing plans, ensuring your property journey is both effective and personalised. Whether you’re looking to sell, let, buy or rent, we can help! Plus, we can provide you with access to all those additional property services that you’ll need along the way.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 3:00pm
- Sunday Closed
View all details
Accreditations
William H Brown - Grantham Reviews (225)
Have you used this agent?
87%
3%
1%
0%
10%
All (225)
Seller (39)
Buyer (41)
Landlord (18)
Tenant (35)
General (92)
B Light
Recently tried to buy a house through this agency.Offered a price £10000 lower than market value. Agent was not ready to communicate with seller . we already sorted mortgage with our mortgage advisor but then forced us to meet their mortgage advisor so they will try to get extra fund .Lot of improvement needs taken into consideration when price offered.
Always try to get house Owner phone number or ask agent to confirm email copied to you when making offer .
When I was justified why I offered below than market price agent Katie commented was very rude- well you should know before going to see the house what you can afford.
I just laughed. When setting up market value please consider the amount of work needed for home improvement as well rather than overpriced market value.
Buyer
28th May 2025 (7 weeks ago)
Anonymous Homeseller
From the moment made contact l have received excellent informative service.
Polite, reliable and professional, l am really pleased l chose them.
Seller
8th May 2025 (10 weeks ago)
Anonymous Homeseller
Very good communication along the line
Seller
12th Apr 2025 (13 weeks ago)
N dolby
I recently had an issue resulting in me having to leave my flat quite quickly! The agency and property management were very helpful.. gave me good advice on how to move forward and also offered another flat that was available at the time. I have now moved into my new flat Everything happened in a timely manner and overall I'm very happy with the service provided.
Tenant
4th Nov 2024 (8 mo. ago)
W Lee
Really happy with the service from all at the Grantham Branch. Stephanie went out of her way to ensure the whole thing went smoothly, and was very helpful with all enquiries that we had.
14th Oct 2024 (8 mo. ago)
Anonymous Homeseller
I chose them even though they were more expensive than my other two shortlisted ones, because I thought, after the initial contact, I would get excellent customer service. But no, emails not answered and messages not passed on. Had to keep chasing them for information I had requested. Not impressed.
Seller
25th Aug 2024 (10 mo. ago)
K Gooch
Hopeless. We’re not even able to arrange and keep an appointment! Fobbed off with excuses about their booking system, NOT my problem.
4th Jul 2024 (1 year ago)
K Karthik
Good people all.
11th Jun 2024 (1 year ago)
smartasmommy
My experience with William H Brown was amazing. Since the 1st call with Joshua Stafford he was very professional and helpful. He promised to have the documents the next day which he delivered as promised. Thank you Josh it was a pleasure dealing with you!
30th May 2024 (1 year ago)
T Mann
Absolutely shocking the way they treat customers.
The initial meeting was good, but the minute you sign on the dotted line for them to sell your property, it all goes downhill from there.
Three times I had to tell them I didn't want accompanied viewings (I worked in new homes for 14 years, so I think I know how to sell a house!) and someone would "be on their way"!!!!
I felt that the staff were patronising, and couldn't really be bothered.
In the end I changed agents to get a better service (of which I did) but in the end one of the original viewers made an offer, so we were reverted back to WHB.
The sales chasing was hit and miss, even our solicitor said he didn't know who was representing us for the first few weeks!!
The straw that broke the camels back was the email I received a week before we completed from Amanda, to say that they had referred us to the debt collection part of WHB and they wanted us to pay ASAP! I rang and asked the member of staff to get Amanda to ring me as we had not yet completed on the sale!!!!
No one ever called, not to apologise for their mistake, but also to tell us we had completed!
Discusting way to treat customers. AVOID AT ALL COSTS!!!
Seller
14th May 2024 (1 year ago)
Luke
The initial consultation on selling my home was fantastic but it all goes down hill from there.
The level of communication is shocking, you hear nothing for weeks, you phone them up to chase to get told they will phone you back and don’t bother.
They book viewings without consulting you, and on the rare occasion they do consult you and the buyer doesn’t show up they won’t bother telling you.
They leave you a voice message asking you to return their call about a potential viewing to be told this isn’t true and they’ve not left a voice message and make you feel as though you have made it all up.
I can honestly say that this is the most inept estate agents I have ever had the displeasure of using. They do not value their customers in the slightest and are extremely unprofessional.
I would urge any other vendor to use any other company.
Seller
10th May 2024 (1 year ago)
A Oliver
Initial iterations are pleasant, until they seal the deal, then it is all down hill from there. We had damp and mould issues due to a leak but nothing was done apart from cleaning the guttering, left with out a boiler for nearly 3 months! Although we was provided 1 small heater to heat the whole house. Never again.
Tenant
17th Apr 2024 (1 year ago)
N O'Hern
Great service from Steph. Superb!
15th Mar 2024 (1 year ago)
A Blythe
Had the pleasure of dealing with Steph today, great service and very helpful thank you.
15th Mar 2024 (1 year ago)
K E
Excellent service from Charly in making the process of letting my property so simple and easy. Great and efficient communication throughout the whole process. Wouldn’t hesitate to recommend and work with Charly again.
Landlord
12th Mar 2024 (1 year ago)
T Makahamadze
I received outstanding services from Grantham office. Special thanks and mention to Charlie and Tom. Both were friendly and professional. I would highly recommend xx
21st Feb 2024 (1 year ago)
K Geeson
Wonderful service, friendly staff and very helpful when I had issues.
Pheobe was the person I felt with while purchasing my property and was very on it and helpful every time.
The whole team that I have spoken to throughout this process have been amazing! Amanda was extremely helpful and very good at making sure this was put through in a timely manner.
Thank you to the whole team for making life easier.
Buyer
21st Feb 2024 (1 year ago)
E Blankley
Couldn’t have asked for better service from both Charly and Tom in lettings. Really smooth process, kept up to date with everything. Thank you so much, all moved in with no worries.
Tenant
1st Feb 2024 (1 year ago)
M Fairhurst
As a Landlord, letting a property can always a little bit tricky. At least so i thought until we met Charly from William H Brown. Speedy communication and expert advice throughout made letting my property super easy and enjoyable process throughout.
Landlord
26th Jan 2024 (1 year ago)
C Moloney
Really impressed with everyone in the Grantham office. Phoebe was brilliant at the two viewings we did with her, she enthused about both houses, was professional and asked if we wanted to offer, she wasn't pushy but has the art of sales perfected well. Amanda and Steph have also been so helpful. We hope we get the house we have bid on as I know everyone in the office would help us get it through quickly. Thank you for all your help so far.
Buyer
23rd Jan 2024 (1 year ago)
M Wade
Sadly, I found William H Brown Grantham to be quite shocking for so many reasons...
After a very poor and unprofessional service I made a complaint to their complaints department. Some issues were addressed but the department was not interested in reading or following up on the rude, patronising and sarcastic emails I received from a member of their sales team.
I also received a bullying telephone call from a staff member, this complaint was not followed up either!
Shocking!
There are so many great Estate Agents in Grantham, do your research and choose wisely.
Dear Lucy
Thank you for your response, perhaps you can source my original complaint.
Thank you
Michelle
22nd Jan 2024 (1 year ago)
J Atkinson
Izzie was fantastic! Although we decided not to sell at present, our experience with her was fantastic and professional from start to finish. Her level of communication made us feel very well looked after, and if we decide to proceed in the future we will definitely be back in touch with her.
Seller
16th Dec 2023 (1 year ago)
Anonymous Tenant
As a tenant I was perfect, rent paid up front , kept the property spotlessly clean etc. I had to leave unexpectedly early and I have rent owing ...still .. they care about the landlords only , they don't give a damn about tenants. They almost admitted it intact . Beware tenants
Tenant
16th Nov 2023 (1 year ago)
M Noble
From the moment we met Phoebe at a house we were viewing, she has been wonderful. The circumstances of the transaction have been particularly unusual and challenging and despite this Phoebe has kept us updated and tried her hardest to assist where she can. Unfortunately for us, the house purchase was unsuccessful but we would not hesitate to use Phoebe again - she is an asset to her team.
15th Nov 2023 (1 year ago)
T Loynes
We would like to thank W H Browns for dealing with our house purchase especially Amanda Hoskins who we found very informative and pleasant to speak to.
Buyer
27th Oct 2023 (1 year ago)
S Bamford
Phoebe has been excellent throughout our whole purchasing journey. The communication has been brilliant from Phoebe and all at William H Brown. I would recommend to all family and friends. Thanks so much for your help.
Buyer
26th Oct 2023 (1 year ago)
J Owen
Tremendous help and energy from Charley and Tom on the rental side. Nothing is too much trouble
6th Oct 2023 (1 year ago)
R Smy
Having had various dealings with Charly and Tom in the lettings team over the past few months I have been delighted with their thorough and professional attitude to their role, and always with a friendly smile even when under pressure.
Would highly recommend them to any landlord looking for a professional service.
Landlord
6th Oct 2023 (1 year ago)
L davies
I wanted to say a big thank you to the team here for recently helping my sister and her partner recently get their very first place together! I know that it was very daunting for the two of them in the beginning, but their lovely staff members Charly and Tom helped them through every step of the way; sifting through lettings, giving advice and explaining the procedures to them. If only I could rate higher than 5/5 haha. Thanks again!
5th Oct 2023 (1 year ago)
M Pestell
We have rented a property through William H Brown for the last three years and they have been fantastic in everything they do, keeping us informed of anything that needs to be done, friendly and considerate, also showing care and checking in on us to make sure we were getting on okay.
Tom and Charly always go the extra mile and take pride in everything they do. This makes everything so easy and enjoyable throughout the rental process.
I would recommend anyone to Tom and Charly if they needed help or advice
Thankyou to you both
Tenant
5th Oct 2023 (1 year ago)
B Davies
Tom and Charly from the letting department have been absolutely fantastic with me and my partner!
They took us under their wing and helped us get into our first time place together
They were patient, kind and funny!
We always felt at ease and taken care of whenever we spoke to to them
Thank you to the two of you and all of William H Brown Grantham for guiding us on this new adventure!
Tenant
4th Oct 2023 (1 year ago)
N Pudney
Recently moved into my first rented property with my partner, and Tom and Charly from the lettings department have been genuine godsends! It's been a stressful process, but they were super helpful and are always perfectly willing to answer our silly little questions! Couldn't have asked for better service!
Tenant
4th Oct 2023 (1 year ago)
L Melentjeva
Tom and Charly have both been a fantastic support in our search for a new home! They’ve made the process so easy for us from the point of booking in the initial viewing, right to receiving our keys! ????????
Buyer
4th Oct 2023 (1 year ago)
M Goldbrom
The team at Grantham have been brilliant, selling my mums bungalow. In the challenging timing of the recent unsettled economy they repeatedly and tirelessly looked for buyers. Can’t recommend the team highly enough. A huge thanks to you all. Mike
Seller
3rd Oct 2023 (1 year ago)
J Paling
Really poor experience throughout the whole tenancy. William H Brown clearly only care about the landlord.
Tenant
5th Sep 2023 (1 year ago)
J Denton
Amanda has been both very helpful and supportive right from the flat first going on the market. She has certainly helped pushing the sale through to completion, which at times has been pretty frustrating, with how slowly conveyancers' seem to work these days! Thank you all.
Seller
1st Sep 2023 (1 year ago)
H Moss
Really fab experience with Tom at Grantham! I was looking to rent for the first time and he was amazing throughout the whole process! Thank you so much ????
Tenant
15th Aug 2023 (1 year ago)
R Horne
Tom from William H Brown was fantastic in securing our first apartment in Grantham. Efficient, quick and friendly services from viewing to key handover. Would recommend William H Brown 10000 times.
Tenant
14th Aug 2023 (1 year ago)
B Paul
10/10 Great experience with this agency, they were very helpful and they provided the best services, we’ve recently rented a house through the agency and I have all the respect for Tom because he was the man who took care of us ! Don’t hesitate to contact the agency and if you do ask for Tom because he’s the best!
Tenant
12th Aug 2023 (1 year ago)
J Lewis
A big thank you to Izzie who has helped me through the first steps of selling a property. She's made it all feel a little less daunting.
Seller
31st Jul 2023 (1 year ago)
J tomlinson
Very good professional service, I have used William H Brown to both buy my house and now to sell it and I can’t rate them enough! Thanks especially to Izzie Reames who was very helpful in getting my house up for sale very efficiently and promptly, thank you!
Seller
26th Jul 2023 (1 year ago)
K J
I was recently on my first home search. Phoebe helped me through the entire process and also added me to their help to find service, which inevitably helped me find my first home! Thank you again.
Buyer
25th Jul 2023 (1 year ago)
M Woodcraft
Thank you so much to Phoebe! She was such an amazing help and really really made everything go smoothly throughout my process! Kudos to her
25th Jul 2023 (1 year ago)
Z barnes
Massive thanks to Phoebe who made my experience with William H Brown a really positive one. Couldn't have asked for better service, she was always helpful and enthusiastic. 5 stars:)
25th Jul 2023 (1 year ago)
U Shakeel
The staff at William H brown have been amazing. Especially Phoebe. Super friendly and went above and beyond to make sure that I was able to purchase my first property stress free. Thank you!
Buyer
25th Jul 2023 (1 year ago)
E Jade
Phoebe was absolutely brilliant with the sale of my first home. Nothing was too much to ask for!
Seller
25th Jul 2023 (1 year ago)
C Banks
Phoebe has been brilliant from the first phone call when I was looking to buy, arranging viewings, helping with potential offers and right through to a very happy exchange yesterday! And, thank you so much for your positiveness and enthusiasm through my move with my buyer.
Buyer
22nd Jul 2023 (1 year ago)
W Walker
Working with Amanda Hoskins from William H Brown was an absolute godsend during the emotionally challenging sale of a property left to us in a will. I cannot recommend them highly enough for their unparalleled support, dedication, and expertise throughout this delicate process.
They were the linchpin of coordination between solicitors and other parties involved. Amanda demonstrated utmost compassion, ensuring we were comfortable and informed throughout, while their knowledge of the property market and handling estates was evident from the outset.
Their attention to detail, open communication, and sound advice were invaluable. If you need an estate agent for a sensitive property sale, I wholeheartedly recommend Amanda Hoskins at William H Brown.
Thank you, Amanda, for your exceptional service and great support.
Seller
22nd Jul 2023 (1 year ago)
M Andresen
Phoebe did a good job supporting the sale. We had a few bumps with buyers changing their minds along the way, but Phoebe was always professional and supportive.
Seller
21st Jul 2023 (1 year ago)
C Hayes
I work very closely with Phoebe at WHBrown Grantham, she always goes above and beyond and is always very helpful, we recently worked on a case together where the chain almost collapsed but together with very hard work and a lot of dedication we managed to complete on the matter and keep both our clients and the chain happy, she is always willing to help and is always so friendly and polite, would absolutely recommend her to anyone!
17th Jul 2023 (1 year ago)
P beckwith
The office couldn't have been more helpful from our first viewing and Hannah Blythe helped us to get it over the line
17th Jul 2023 (1 year ago)
Anonymous Homeseller
Their communication needs to improve it started OK but then nothing, Their customer service team phoned and it then got worse
Seller
16th Jul 2023 (1 year ago)
Z Khan
Thank you so much to Natasha and everyone else at William H Brown! I couldn’t be more grateful!
My situation was peculiar; working 2 jobs, one role for 1 year and second for 6 months only, credit score wasn’t the greatest, having lived at current address for 2 years. Due to this, my Specialist Lender ended up having to reject me for a mortgage on a beautiful house. Having lost hope, as they were the only Specialist Lender my initial mortgage broker could find, I emailed the seller’s real estate agent (William H Brown) and informed them I would have to pull out of the deal BUT fortunately for me, Hannah recommended to talk to their in-house mortgage broker; Natasha. She was truly professional - in the current market she secured a decent mortgage rate for me and our offer has just officially come through earlier this week.
Everyone at William H Brown I’ve spoken to has always been cheerful and willing to help and pitch in where possible. Clearly they’ve imbedded a great working culture and it shows! Natasha, Hannah, Amanda - you’re all amazing and I cannot thank you enough!!! I look forward to working with you guys in the future!
Buyer
16th Jul 2023 (1 year ago)
E Moodie
Izzy has been invaluable in our journey to sell our current property and purchase the next. Although valuation is her main role, she goes above and beyond in all aspects of the sales process. I Would highly recommend Izzy and William H Brown.
Seller
15th Jul 2023 (1 year ago)
Mark
Phoebe is a fantastic agent, she helped us through a very difficult patch in our sale, was very clam and understanding, because of her I would not hesitate to use William H Brown again
Seller
12th Jul 2023 (2 years ago)
H Peskett
Great service from start to finish from Hannah Blythe always polite m, helpful and worked so hard to sell my mums property( which she achieved) highly recommend Hannah to sell your property. Thank you Hannah you made the whole experience so much easier ????
Seller
11th Jul 2023 (2 years ago)
Adrian
Been dealing with Hannah in the Grantham office. A refreshing change for estate agency! Always in contact, I don’t have to call her, she always calls me. She does what she says she’ll do and importantly for me she says it like it is. Always goes that extra mile!
Thanks Hannah for all the work you’ve put in so far.
8th Jul 2023 (2 years ago)
T Mcclure
Not one to normally use an estate agent directly, as I would normally look at properties online. However, after making contact with the granthan branch, I spoke to Phoebe who assisted me with great knowledge and put me at ease instantly. I would 100% recommend to anyone wanting peace of mind when looking for a property.
8th Jul 2023 (2 years ago)
S Harland
I have been on a viewing recently with Phoebe. She was very polite and knowledgeable about the property / market and the area. She told me about other properties and followed up the appointment with other viewings. The best estate agent I have met to date.
6th Jul 2023 (2 years ago)
H Day
We had a wonderful experience with Phoebe at William H Brown when purchasing our new home in Grantham. We were regularly updated by her along the way and she was absolutely brilliant and instrumental in keeping the chain moving along. It wasn't the smoothest chain due to some of the others further down, but Phoebe helped keep things going at every point and reassured us during some stressful times. Her customer service was brilliant and she even took some time out on her day off to pop by with a bunch of flowers to thank us for our help once the purchase had gone through! Highly recommended.
Buyer
6th Jul 2023 (2 years ago)
M Pettitt
I feel totally and utterly let down. Never again will I recommend this company
26th Jun 2023 (2 years ago)
L Smith
Tom and Charley were fantastic, keeping me up to date at every step of the process. Excellent customer service from those guys! My move didn’t seem stressful, weirdly! I would highly recommend!
26th Jun 2023 (2 years ago)
A Storey
Great.
22nd Jun 2023 (2 years ago)
G Theuma
Out of all the Estate Agents I spoke to regarding my first time renting, William H Brown was by far the most kind, friendly, helpful, and professional. From start to end, both Charly and Tom guided me through every single step with clarity and understanding. No question was left unanswered, and if it weren't for them and their incredible services, I may not have gotten this amazing property or ever felt so supported in my journey. 10/10 for everything, especially going above and beyond.
Tenant
7th Jun 2023 (2 years ago)
butchanchors
This is specifically a review of Stephanie, the lovely lady who showed my partner and I around a few properties. She was polite and friendly, professional but really personable, really easy to get lost in chatting to! Overall experience with the company was good, but Stephanie is a particular positive.
31st May 2023 (2 years ago)
S Carter
Fantastic and knowledgeable staff who bend over backwards to help you find the right property for you.
25th May 2023 (2 years ago)
A Kolchuniak
I have just rented a house from this place, I never leave reviews, but just have to on this occasion. The enthusiasm and professionalism of both charly sauders and tom marsh made this process so simple, stress free and made it all possible in a matter of days. Thanks guys you really made a otherwise stressful situation transform in to a pleasant experience.
Tenant
28th Mar 2023 (2 years ago)
A Brown
We brought our first house through William H Brown (Grantham) and it was faultless from start to end. Nothing was too much trouble and everything was chased to make the sale as quick as possible. Specifically Phoebe has been amazing throughout and there’s not a thing I could say bad about them. Thank you again ????
Buyer
24th Mar 2023 (2 years ago)
V C
William H brown Grantham have been amazing from start to finish with the sale of our 1st home.
Because we were no longer living in the area they listened to everything we wanted and communicated with myself and my husband and handled everything efficiently and promptly.
The reason why we chose William h brown was because they took the time to listen to what we wanted and needed.
The photos that were used by there own photographer were fantastic and really helped with the sale.
I want to highlight one specific team member Phoebe all of this was down to her she went above and beyond and when completing the sale nothing seemed like it was to much of a task.
Everything just went like clockwork highly recommend.
Seller
10th Feb 2023 (2 years ago)
E Abbott
Friendly staff who make promises they don't keep about calling you back. They do block bookings on rental properties and then it's a lottery if you get the property or not
29th Jan 2023 (2 years ago)
S Jabar
William H Brown Grantham where the first estate agents me and my husband have ever visited and spoken to after seeing a property we fell in love with online, and all I can say is that the team were absolutely amazing from the very first meeting. Me and my husband first walked in and were welcomed by the friendly staff who didn’t take long to introduce us to our mortgage broker Natasha.
Natasha was incredibly insightful, and she took her time in listening and answering all of our questions with great detail and knowledge. She made the process look incredibly easy, which made us feel at ease knowing that we were in excellent hands.
Phoebe was incredibly friendly and gave us an insight into the property during our initial viewing. She was polite and professional in all our engagements whether it was in person or over the phone.
We were both incredibly impressed with the property and expressed our interest with both Phoebe and Natasha who helped us in securing the property.
Processing the mortgage papers just sounded a bit daunting, but Natasha made it look like a walk in the park! She promised us that we were in safe hands and that she would make this a smooth process for us and that there is nothing to worry about.
We are both extremely thankful to both Natasha and Phoebe for all the hard work they’ve been doing behind the scenes, and for always keeping us the loop during every stage of the process. We both highly recommend William H Brown Grantham to anyone who is looking to purchase a property.
Buyer
23rd Jan 2023 (2 years ago)
????
Phoebe is very kind in helping us to find the ideal property we were looking for, and we'll certainly come back to use WH B for future purchases.
6th Jan 2023 (2 years ago)
M Collett
Fantastic service, great lines of communication.
29th Dec 2022 (2 years ago)
B bhattarai
I recently bought a house through William H Brown Grantham . Natasha was great sorting my mortgage and Phoebe took over my negotiation, She was great. highly recommended Than you
Buyer
25th Dec 2022 (2 years ago)
C Falla
They are helpful , professional , understanding ,kind , very well informed about the market , and really on the ball . Very well done the whole team .
10th Nov 2022 (2 years ago)
K Sumner
They have been very helpful in me finding my first home and have been there if I need anything regarding the paperwork side of it. Very friendly
Buyer
26th Oct 2022 (2 years ago)
L Baker
I just want to say that Natasha Reed at William H Brown has gone above and beyond in helping me out in a sticky situation. She really has been amazing. I'd definitely recommend William H Brown and their mortgage services.
26th Oct 2022 (2 years ago)
A Guyatt
An excellent experience selling my mother's house as she moved into a care home. Marketed immediately, a buyer found in a very short space of time, and the property sale completed in just over 4 weeks from commencement. The whole team have been nothing short of brilliant, and very personable service too!
Seller
11th Oct 2022 (2 years ago)
C Newby
Having looked at many houses with many estate agents, I have to say that Phoebe is one of the best. She was professional, polite, friendly and always listened to us. She contacted us quickly when houses she thought we would like came on to the market, and she went out of her way to get us viewings in a timely manner. We felt confident in her knowledge and there was no question that she couldn't answer. An absolute joy to deal with.
7th Oct 2022 (2 years ago)
R dowse
Phoebe and the team at William H Brown in Grantham were incredible, we found a house we loved, they helped us secure it in a very short space of time, from offering to getting the keys was less than 7 weeks. The team were with us every step of the way and helped us chase solicitors when needed.
Thanks Phoebe and Team, brilliant service!
Buyer
6th Oct 2022 (2 years ago)
C Saxby
A representative from William H Brown came to do a valuation on my dad's house who had recently passed away. I then didn't hear anything else from the estate agents I rang to see why I haven't received a copy of the valuation. They said that the person had left and that they would get back to me. I heard nothing more. That's why I'm giving them the least amount of stars possible.
Seller
27th Sep 2022 (2 years ago)
I Newcombe
Nice people. Very efficient for us so far.
24th Sep 2022 (2 years ago)
A 84
Professional to the core. With ease how things are explained and a genuine pleasure to have used their services to help get my property to the market. From the inital meeting with their agent through to subsequent other interactions have all resulted in an easy and stress free relaxed professional service.
Tenant
16th Aug 2022 (2 years ago)
W Woodcock
Pheobe has been fantastic with her visits for viewings and has made my other half relaxed and interacts well with the views and our selves
5th Aug 2022 (2 years ago)
H Wright
I telephoned this company and felt I was being a nuisance asking questions. Also they were unable to provide me with basic information. I won’t use them
5th Jul 2022 (3 years ago)
S 2077
A big thank you to everyone in your team who helped me, but my special thanks to Sophie and Catherine for their great customer service and effective communication. Thank you all.I highly recommend this William H Brown Estate Agency in Grantham.
5th Jul 2022 (3 years ago)
J Fiander
Phoebe has been an absolute super star - always welcoming, always happy to help & guide and very authentic. The whole team have been great so far.
1st Jul 2022 (3 years ago)
J Wright
Really friendly and helpful professionals! With a less than straightforward transaction, our house sale would not have gone through nearly as quickly without the assistance of Hannah and team! They were very responsive and went above and beyond to help push things through for us! Many Thanks!
27th Jun 2022 (3 years ago)
J Lehair
Currently searching for my first home and finding William H Brown to be a very welcoming estate agents that are always ready to cater for our needs and viewings. Had a Mortgage Eligibility interview with Natasha in branch and found this to be a very reassuring and non-stressfull meeting, by far the best mortgage advisor I have seen so far. Hoping they can find me my first home soon. Would recommend anyone house hunting to meet with these guys
23rd Jun 2022 (3 years ago)
L Smith
My review is with regard to the LETTINGS Department and in particular to Sophie and Cat. Their knowledge, advice, patience and helpfulness made becoming a landlord a stress free journey.
Landlord
28th May 2022 (3 years ago)
B Mihaylov
I can highly recommend this Estate Agency. Thanks to the Team of William H Brown in Grantham, my wife and I found, viewed and signed for our new home within less than 2 weeks! All our questions were professionally answered within no time at all and we truly felt valued and cared for. Thank you so much for all the help!
Tenant
27th May 2022 (3 years ago)
H Valla
I just wanted to say I have had a great experience with William H Brown , they set up viewings very quickly and had an app to update etc. my main reason for this review is due to the encounter we had with Amanda - ( manager). She showed us around the viewing with such enthusiasm, she explained everything clearly & got to know us within a brief time & started to adapt the home to our needs. Unfortunately the home was too small for us, but she had a few that she thought would be relevant for our needs. Amanda is so good at what she does, she could literally sell sand to the Arabs. She explained areas well and discussed our needs of the amazing grammar schools around. She lives in the area and knows it like the back of her hand. I would not hesitate to buy or sell from William H Brown as long as I get this same experience as I just received with Amanda. Thank you for the amazing experience.
7th May 2022 (3 years ago)
J HAwkins
From the start Amanda from the Grantham office worked so hard to both understand us and our requirements before presenting us with a selection of good quality properties to view and consider ads our future home. Communication was excellent, what was promised was delivered and the process whilst on going was a throughly positive and enjoyable one.
Thank you Amanda.
Best wishes John and Elaine Hawkins
7th May 2022 (3 years ago)
C Cohring
Being relatively new to Lettings, the team have been fantastic at supporting us through the process and providing non bias advice and information.
They have also been super efficient on supporting on services and getting required work completed ahead of tenants moving in, at competitive rates.
The tenant review process was really clear and informative, making it easy for us to find the right tenant aligned to our requirements.
The team at Grantham specifically Sophie and Kat have been brilliant, they are always professional, respectful and are happy to support my preferred ways of working and have been able to flex their workload to support my challenging diary to ensure we maintain active and clear communications.
Landlord
6th May 2022 (3 years ago)
R Tettey
Great bunch of helpful energy team at the Grantham branch.Ace.
5th May 2022 (3 years ago)
T matthews
We have dealt with matters through Hannah for our property purchase and she has been a fantastic supportive team member during the whole time. She is extremely efficient and carries out any promises she makes e.g. making contact with solicitors etc. We are always able to get into contact with Hannah and - if she's not available - she will always return calls/emails upon her return. Her professionalism, patience and willingness to help is outstanding.
Buyer
5th May 2022 (3 years ago)
jules
Really impressed. Ellie showed me around a property that I have now purchased and I'm so happy. She couldn't do enough to help me throughout the whole process. Fantastic service
Buyer
5th May 2022 (3 years ago)
V Abbott
We couldn't be happier with the help and support received from everyone at William H Brown, when buying our first home.
Amanda has been amazing from the day we viewed right through to the exchange of contracts. Amanda has kept us updated and informed every step of the way. As first time buyers Amanda has been great at explaining the process and answering all of our questions along the way. We couldn't be happier with the service received and would highly recommend William H Brown.
Buyer
1st May 2022 (3 years ago)
A Bogacka
I am using William H Brown Estate Agents for the second time and like always, they are the best!!!
29th Apr 2022 (3 years ago)
M holloway
A fabulous service! Many aspects of buying a property can be stressful but but these guys are so helpful and professional.
Buyer
29th Apr 2022 (3 years ago)
S Hill
Thanks to Amanda @ the Grantham branch.
20th Apr 2022 (3 years ago)
M Fox
The whole team at WH Brown have been extremely helpful. They've supported me from buying my first house, to then helping me sell it. Thanks Amanda and team for getting me a great price and making it stress free :)
Seller
13th Apr 2022 (3 years ago)
R Peek
Prompt efficient handling of property sale by Amanda at the Grantham office. Has stayed on top of things processing sale nicely
Seller
12th Apr 2022 (3 years ago)
Dennie
I want to Thank Sophie and Catherine dealing with the letting of my property in Grantham. The girls were amazing this week whilst I am still recovering from Covid.
They explained everything clearly and have sorted everything for me.. Excellent service... THANKYOU
Landlord
29th Mar 2022 (3 years ago)
H Knight
Between lunch breaks, out of office time, no mobile contact and general lack of communication plus no ownership of issues this office is well below an already poor level of estate agents service. After terrible service no chance of any compensation. Unfortunately too much business so they can survive in today's market. If and when the housing market slows down perhaps they will raise their standards as their business drops off.
18th Mar 2022 (3 years ago)
W THINKING
Grantham Branch
they recommended Premier Property Lawyers to me, for this they get 1 star it has been without doubt the worst experience of my life dealing with this company and as William H Brown recommended they they can bask in the reflected glory of a job done so badly, PPL without doubt have provided the worst service I have ever received in my whole life and whilst the team at the Grantham branch may do a good job and chase they are only as good as the recommendations that they make, and if the company ignores the estate agent then they is no reason to chase, so unfortunately they get a one star for the recommendation alone and the fact i have completed with PPL last week and now they have failed to pay off my mortgage correctly please check PPL on trust pilot and find my 5 star review for the worst service in your life if you want a 5 star bad use PPL as recommended to me by William H Brown
Seller
7th Feb 2022 (3 years ago)
T Giaffreda
I am very pleased with the helpful, speedy and energetic service received today from Ellie of William H Brown. I would recommend this agent.
1st Feb 2022 (3 years ago)
K Brown
All the staff at William H Brown in Grantham have been exceedingly helpful and quick to respond to queries. Always seem to be on top of things.
All in all I feel like I've been very well looked after in what is usually a pretty stressful change.
18th Jan 2022 (3 years ago)
Jo
Although my purchase had a few challenges, Amanda kept on top of everything and managed to pull out all the stops and got me moved before Christmas. She kept me in the loop and her team updated. Eve and Ellie were always helpful on the phone too whenever I rang them. Thank you to all! I really appreciated all your help.
Buyer
13th Jan 2022 (3 years ago)
A Laptop
I am really pleased with the service I have received so far from William H Bro Estate Agents in Grantham. Everyone in the team is so helpful and very proactive dealing with customer issues. I was looking for an specific person to discuss but I always get someone to help me or get similar help from proxy in absence of someone. So that I am not waiting I person I am looking for. They will ensure that my queries is dealt efficiently and effectively. They are passionate to listen customer problem and find out a best possible option to solve the problem. The key this is taking bias for action. Therefore, I had a very good experience renting a flat from William H Brown Estate Agents Grantham. I will strongly recommend others to contact them whether you are looking for renting out or planning to buy. Will be worthy. A big thank you to everyone in your team who helped me behind the scene but my special thanks to Sophie and Catherine for their great customer service and effective communication. Thank you all.
Tenant
3rd Jan 2022 (3 years ago)
J baron
Ellie at Grantham has been very friendly but efficient, and helpful in my purchase. She responded very quickly to queries.
Buyer
9th Dec 2021 (3 years ago)
C Rollinson
Excellent service from Sophie and the team at the Grantham office.
17th Nov 2021 (3 years ago)
A Lawrie-Marshall
When commencing the process of selling a property, Amanda from WHBrown has just made the thought of something very complex and daunting, a lot more manageable with great support.
Seller
4th Nov 2021 (3 years ago)
T Knight
I have only used your services once for a viewing and have no idea how a previous rating appeared on your website. I will definitely use your business again when seeking a property.
31st Oct 2021 (3 years ago)
P Wilson
Great service and reliable, so refreshing to see in estate agents. Ellie J from the Grantham branch was amazing and very helpful. 5 stars well earned
30th Oct 2021 (3 years ago)
C Eldred
Ellie and Natasha have been very professional and helpful. Through their actions, purchasing the house has been easy and stress free. Highly recommended. Thank You both.
Buyer
26th Oct 2021 (3 years ago)
I Christy
Ellie at W H Brown helped us all the way through the process of selling. Emails were answered professionally and swiftly throughout the process. I cannot recommend Ellie more, shes a credit to W H Brown. ????
Seller
22nd Oct 2021 (3 years ago)
M world
A great service and totally professional - Thank you!
20th Oct 2021 (3 years ago)
A Birchall
It’s a pleasure dealing with William H Brown, Ellie you have made house buying stress free. Amazing, thank you. 5 stars definitely.
Buyer
11th Oct 2021 (3 years ago)
G Rawson
Ellie was fantastic, very professional and did a great job . Highly recommended
7th Oct 2021 (3 years ago)
K Bhatta
Great professional service from William H Brown
4th Oct 2021 (3 years ago)
S Fitt
Really friendly and helpful staff from start to finish. Catherine and Sophie were fab, and helped professionally and also quickly with any questions I had. Would highly recommend.
28th Sep 2021 (3 years ago)
S Winch
It has been a pleasure dealing with the team at William H Brown Grantham, helping me purchase my house, Eve Edwards especially. Always there and willing to help, no matter what the issue, very professional, friendly and would highly recommend to everyone. Thank you all very much, Stuart
Buyer
21st Sep 2021 (3 years ago)
R Klewicki
I have been renting via this agency for roughly a year now. Cath and Sophie have been helpful and responsive to my queries so far. I have recently extended the tenancy period.
Tenant
2nd Sep 2021 (3 years ago)
M Mimika54
Very pleased with the service . I have rented with WHBrown for over 6 years and never had problems with this Estate Agency .
Sophie and Cat could not have been more helpful and professional. Thank you girls for your hard work and involvement.
Highly recommended!
Tenant
2nd Sep 2021 (3 years ago)
J OSullivan
If the service you receive from Ellie as a client is half as good as the help she has given us (we are currently in a chain with them and they / Ellie have been fantastic at keeping me informed by going out of her way when she didn’t have to at all ) then you would be in great hands .
Thanks Ellie ????
26th Aug 2021 (3 years ago)
S Gainard
Avoid and find another estate agent if you're looking to sell your house.
We used William H Brown to sell our home and it is was the worst decision we've made in a long time.
The contract they will have you sign offers no actual basic level of service and is entirely weighted towards them receiving their commission only. Meaning they can treat you as poorly as they wish with zero consequence and this is how they behaved towards us.
If you do complain, you're complaining to a company that self regulates and will simply cover their backs at all levels while swiftly ignoring the facts. I can assure you, no one will care. We even received puerile and childish emails from the branch manager calling us names and lairs...... what company thinks it's acceptable to do this?! William H Brown do!
It is little surprise that estate agencies rank amongst the most untrusted professions within the UK. I would suggest you record all face-to-face meetings and telephone calls - or better still find an alternative estate agent that has a code of conduct written into the contract you sign with them.
Seller
24th Aug 2021 (3 years ago)
J N
Great service in purchase of a property, Hannah & Ellie couldn't have been more helpful. Thank you.
Buyer
23rd Aug 2021 (3 years ago)
Chunkylefunga
My dealings with Ellie at the Grantham Office have been excellent from start to finish. Professional , enthusiastic , organised and excellent communication throughout. Nothing was to much trouble and had a genuine desire to help me find the right property. Can't recommend highly enough
16th Aug 2021 (3 years ago)
Anonymous Home Buyer
Ellie has been superb from start to finish. Enthusiastic, helpful, genuine, professional and most of all nothing seems to much trouble. I cant speak highly enough of Ellie and would recommend anyone looking for help and assistance in finding a property give Ellie a call.
Buyer
13th Aug 2021 (3 years ago)
S Duthie
Property sold within a week of signing up with William H Brown, without photo's and above asking price! Daniel did a great job closing the deal and Amanda's follows up's always kept us up to date, even going above and beyond to send one of their rental team to the property when our rental management company had a problem! Would definitely recommend and use again - thank you all
Seller
12th Aug 2021 (3 years ago)
J ward
Brilliant help from Cat to ensure a hassle free experience. She was quick to respond to any queries we had prior to us moving in and I'm confident she'll be just as good with any queries we may have in future. Thank you for all your help you deserve more than a 5* rating!
Tenant
17th Jul 2021 (3 years ago)
D Bass-Pickin
Hannah and the Grantham team could not have been more helpful and professional. The whole process from valuation to exchange was faultless and they did everything possible to make it as smooth and stress-free as it can be. I can not recommend them highly enough - thank you.
Seller
12th Jul 2021 (4 years ago)
B Life
Atrocious communications - we haven't heard from them in weeks bordering into months during our sale. Even when we've chased them, they've not deigned to respond, until - finally - when we raised a formal complaint. Then, just a response that exudes smarmy evasiveness. I can absolutely see why the Sell-it-Yourself approach is booming, as no right-minded individual would use this shambles of an outfit twice. Steer well clear, if I were you.
Seller
5th Jul 2021 (4 years ago)
J Pask
The team are customer focused and always keen to help you with your specific objectives. They are highly responsive, focus on positive outcomes and are always friendly and polite whatever the situation. I have engaged in several projects with the support of all in their business and would recommend them for the way in which they synchronise and work as one team from sales, to mortgage planning and advice and the excellent lettings team, for their perseverance and professionality. There is a continuity that runs through the business which points to really good communication which is so valuable. I look forward to continuing to work with WHB.
Landlord
25th Jun 2021 (4 years ago)
I Elena
We are very pleased with the sales services offered by William H Brown so far. Ellie is amazing and she has been very helpful along the process. Ellie recommended us a mortgage advisor as well, Ms Natasha who is brilliant, she explained everything along the way and we look forward to our next appointment. We are hoping to benefit from the same level of proficiency and professionalism until the process is over.
Buyer
14th Jun 2021 (4 years ago)
C Toseland
Aweful
14th Jun 2021 (4 years ago)
A Amin
Service provided by William Brown has been exemplary from the very I called for a viewing. Thank you to Sophie,Hannah and specially Eleanor who was always there for me. Amin
11th Jun 2021 (4 years ago)
mrjstars13
I have rented with W H Brown for the past four years. They have always been helpful and easy to talk too. Their communication has always been great with me and even refunded some of my rent as I was buying a property.
I would like to thank Sophie and Cat for their hard work and fantastic customer service. Fully recommend!!
Tenant
24th May 2021 (4 years ago)
F Jerome
The lettings team have been managing my properties in Grantham for several years now. They are friendly and helpful, and particularly adept at dealing with a difficult tenant, ensuring she didn't get into arrears. Their fully-managed service lets you be as hands on as you would like, or they will deal with absolutely everything for you.
Landlord
22nd May 2021 (4 years ago)
M Jackson
I have found both Sophie and Catherine a great help to me always .
They obviously work as a team because when I phone either of them they are fully aware of what I am talking about.
Finding suitable tenants and giving advice on how to deal with my housing problems.
Landlord
21st May 2021 (4 years ago)
P Nicholls
Sophie is THE best rental management agent in Britain
Landlord
19th May 2021 (4 years ago)
B Mitchell
We called by to see the location of a new build. As we turned up on a Sunday afternoon/evening, Amanda was just locking up the show home. She went out of her way to reopen the property to show us round. She gave me and my partner every last piece of information and how we should take the next step towards buying our first home.
Within two days, we had our offer and applications accepted ready to hand over to the solicitor.
Natasha has worked with us to liaise with the property developers and to gather our mortgage information.
We have dealt with and spoke to many estate agents over the last year and have never felt more at ease than with the team at W H Brown. I could not recommend them more!
Buyer
19th May 2021 (4 years ago)
B Dexter
Amanda, Eve and Natasha (mortgage advisor) helped me and my partner secure a property we'd fallen in love with, they were professional throughout and their support put our minds at ease, would recommend William H Brown to anyone, fantastic service.
Buyer
19th May 2021 (4 years ago)
T Stevenson
I would like to praise Wiliam H Brown on behalf of my mum, my mum recently arranged a valuation and she was considering selling due to her health and was very nervous but was reassured on the phone while booking the appointment. After Daniel visited her she phoned me to let me know how it went and she was very impressed with how Daniel explained everything and reassured her about things and took extra time to explain things and the process as she hasn't sold a house for over 50 years so unsure of the process but he didn't apply any pressure and went through it all in much detail. Even though she has decided to not to sell due to her health and stress it will cause her. I would like to say thank you for looking after my mum and when the time is right I will back in touch to help sell mums property
Seller
18th May 2021 (4 years ago)
M Blythe
I would highly recommend Hannah and the team. Excellent service.
17th May 2021 (4 years ago)
H chappell
I have dealt mainly with Hannah at (WHB) who are my Seller's and Buyer's estate agent. Hannah has always been friendly, professional and helpful with any queries I have had and always gets back to me in a timely manner ????
Buyer
13th May 2021 (4 years ago)
S Jameson
Excellent service.. Friendly and helpful
6th May 2021 (4 years ago)
R Schoeman
As first time renters my wife and I faced some challenges but were given excelent advice and help from Cat and guided through the whole process. We were reassured by the professional service provided and the personal interest shown by the whole W H Brown, Grantham team, for which we are very grateful.
Tenant
6th May 2021 (4 years ago)
M Peinado
Cat is lovely! She helped us find our home!
6th May 2021 (4 years ago)
S Jameson
Excellent Service from a fabulous team, not had any issues, they are always helpful and will always assist with a personal but business like touch, thanks to all
6th May 2021 (4 years ago)
T Oconnor
When ever we need help cat and Sophie are always there to help, they do so quickly and professionally
6th May 2021 (4 years ago)
D Farley
The service here is second to none. Staff are welcoming and helpful, willing to help as much as they can. Quick to respond to queries and efficient at resolving any issues that arise. I would use again whenever I want to move home or purchase my own property.
6th May 2021 (4 years ago)
Joe
Brilliant experience purchasing a property with William h Brown. Eve dealt with the purchase of the property and was always on hand for advice or if things needed chasing up. She helped deal with unhelpful solicitors and addresses any enquiries promptly over email. I would highly recommend.
Buyer
4th May 2021 (4 years ago)
J lillian
Sophie and Cat have been fantastic throughout the lettings process. They have found me some great tenants and have always kept me informed and been very thorough. I wouldn't use anyone else to manage my property. Thank you Sophie & Cat.
Landlord
30th Apr 2021 (4 years ago)
H Worrall
From initial enquiry to collecting the keys both Catherine and Sophie were brilliant, kept us updated throughout and would highly recommend using William H Brown.
21st Apr 2021 (4 years ago)
L Scott
Exceptional service received by Amanda at William H Brown. As a first time buyer, I was made to feel really reassured throughout the process and Amanda was more than happy to help with all of my questions. Absolutely would recommend!
Buyer
21st Apr 2021 (4 years ago)
A Lockett
Cat was fantastic from start to finish. very impressed !!!!
20th Apr 2021 (4 years ago)
T Wilson
Brilliant service, everyone at William h brown was friendly and helpful especially Catherine and Sophie. Everything was done so quick and professionally.
24th Mar 2021 (4 years ago)
M Lugar
Great service, everyone at William H Brown is helpful and friendly, especially our estate agent Catherine. The staff made our first time moving out a stress free and enjoyable experience.
15th Mar 2021 (4 years ago)
D Ferguson
We have been very happy with the service from William H Brown. Especially Hanna who we have dealt with through the whole process of selling and buying. She was very understanding efficient and friendly. Also Michelle who valued our property and kept intouch in a very friendly and proffessional way.
Thank you.
Seller
13th Mar 2021 (4 years ago)
C Roberts
Such a great service and really friendly and helpful staff. It was my first time moving into a new home and Sophie and Catherine made the whole experience so easy. Thanks so much for all your help and patience
4th Mar 2021 (4 years ago)
G Anniss
I have just completed the purchase of my new house with William H Brown in Grantham. The staff were excellent; helpful, efficient and friendly, and everything went very smoothly from the first viewing through to purchase. I would thoroughly recommend them to any potential buyers (or sellers!).
Buyer
26th Feb 2021 (4 years ago)
P Doughty
We found all at William H Brown to be friendly, prompt and very efficient. In particular Amanda Hoskins was a driving force in getting our sale and purchase completed. Thank you all very much
Seller
24th Feb 2021 (4 years ago)
J Newman
I used William H Brown by default as they were the estate agent who were selling the property I bought. All contact with them was dealt with politely, efficiently and in a timely manner. I have viewed other properties that have been up for sale with them and have met Hannah from William H Brown on several occasions as she has done some of the viewings, she finds the right balance between being helpful and knowledgeable and obviously wanting a sale, without being too pushy and makes viewing a property a comfortable experience.
Buyer
16th Feb 2021 (4 years ago)
D Barnes
We’re in the process of buying our house and I found William H Brown really professional. We dealt with Hannah for our property and I always felt that she was good at listening, professional and communicated with us really well. Always at the end of the phone or email if we needed her.
Buyer
16th Feb 2021 (4 years ago)
T Middleton
Excellent service
15th Feb 2021 (4 years ago)
N Northern
Couldn't be more helpfull. Everything was simple even in these pandemic times. Cat was really helpfull couldn't do enough for me.
14th Feb 2021 (4 years ago)
J Boyfield
Fantastic support and advice throughout our journey towards buying our first home. Whether it's by email or telephone, always professional and looking to support you in what can be a difficult and sometimes confusing process! Particularly helpful was Amanda who really took the time to find us properties that fit our needs. Excellent!
Buyer
5th Feb 2021 (4 years ago)
Anonymous Homeseller
Amanda and the team at William H Brown have been outstanding to say the least. They have gone above and beyond to meet our needs and nothing is to much trouble for them. Very professional and we would highly recommend them to family and friends. Big thank you and here's to our new home! Best wishes
Seller
28th Jan 2021 (4 years ago)
F Haw
The service I have received from Amanda has been quite exceptional.
Nothing has been to much trouble and she has managed to re assure me when things seem to take a difficult route. I find she is professional and sympathetic when giving advice during the process of moving and keeping us informed at all times. I would recommend the service they provide as an organisation.
28th Jan 2021 (4 years ago)
A Oakes
Would like to say a high thank you to cath and Sophie they have both been amazing and professional whilst looking for our perfect home. Any questions we have asked they have responded very quickly and also kept us up to date with everything.
25th Jan 2021 (4 years ago)
J Kay
Brilliant service from everyone at William H Brown with the purchase of our forever home. We were supported every step of the way. Great communication and care from all staff.
Buyer
24th Jan 2021 (4 years ago)
D Howson
Sophie and Cat have been amazing! Speedy, professional and courteous.
Tenants moved in less than two weeks from first contact with William Brown.
Landlord
23rd Jan 2021 (4 years ago)
T Turner
Absolutely 5* service from Sophie and Catherine from start to finish. Highly recommend.
22nd Jan 2021 (4 years ago)
E Kallias
From the initial enquiry taken by Hannah Boyle, through to the viewings and paperwork stage managed by Hannah and Amanda, the entire team at William H Brown has been excellent. Thorough, professional, knowledgeable, collaborative and helpful. This makes a stressful experience far more manageable. Thank you all!
20th Jan 2021 (4 years ago)
C towns
Catherine Podesta, has been a massive help, and been super quick and amazing with helping me and my partner with any questions we had, she was very clear about everything and keeping us both updated with how the process was going, Catherine was super helpful, and both me and my partner will be most definitely recommending William H Brown to our friends and family.
14th Jan 2021 (4 years ago)
C Taylor
I've been renting a property through William H Brown for 3 years and I have found Sophie and Cat in the office to be true professionals. They are always quick to help with any issues and nothing is too much trouble. I would recommend them to anyone who is looking to rent.
Tenant
10th Dec 2020 (4 years ago)
D bristow
Excellent Service, very efficient and helpful.. Thank you Cat
1st Dec 2020 (4 years ago)
T Briggs
They are not good at all. Their rental manager Sophie is argumentative and seems to put herself before the clients.
Landlord
26th Oct 2020 (4 years ago)
S Fullick
Good friendly service and easy to deal with .thank you .
25th Aug 2020 (4 years ago)
H Tarry
Cat from William H Brown was super helpful in finding our family a home to rent based on our specific needs. Professional and friendly! Highly recommend!
Tenant
25th Aug 2020 (4 years ago)
L Holden
We recently moved from London to the Grantham area and Sophie and Cat at William H Brown were friendly, helpful, responsive and efficient throughout from the initial call to handing over the keys to the property. Made it possible for us to find the perfect home from a distance in a short space of time with no drama. We would highly recommend them.
Buyer
25th Aug 2020 (4 years ago)
T turner
Sold our house last year with W H Browns,very professional and great service
Seller
28th Jul 2020 (4 years ago)
A King
Everything from first contact right through to receiving an offer was dealt with speedily and with the utmost professionalism. We decided to go through the auction route and everything was properly and fully explained to us and the whole process was made very simple. I can highly recommend WHB to anyone looking to sell.
Seller
6th Jul 2020 (5 years ago)
J Bayley
Truly exceptional service received from Sophie at the Grantham office. They know their jobs inside and out, offering you solutions to upcoming issues that you may have missed.
WHB went above and beyond to coordinate a tenant transition for me within a week; contracts signed and completed!
A big thank you to the team for all of your help and experience; you will definitely be my number one choice in the future.
Landlord
3rd Jul 2020 (5 years ago)
N Webb
Very good service, always deal with any issues we have quickly and professionally. Rented through them for almost 3 years now and out of all the letting agents I've had over the years the team at Grantham are by far the best. Shout out to Sophie who is always there at the end of the phone or via email to help should we need it. Also Carla who recently resolved an issue we had with builders next door leaving stagnant water in the back garden. She kept us in the loop and got this issue resolved very quickly, especially considering we are in the middle of a pandemic! Keep up the good work Grantham lettings team!
Tenant
19th Apr 2020 (5 years ago)
D Rogers
Personal attention from very helpful staff, warmly recommend.
9th Mar 2020 (5 years ago)
A Claricoats
The team were very friendly and made moving home in a short space of time so easy! Would definitely recommend.
20th Feb 2020 (5 years ago)
A Field
Rented my rural property through William H Brown.
Landlord
10th Feb 2020 (5 years ago)
M Stevenson
Very satisfied with the William H Brown's service especially extra thanks to Cath and Sophie who are very professional, helpful, friendly and also understanding my personal problems. Many thanks.
8th Feb 2020 (5 years ago)
S Swires
cat was great help,very friendly, quick to respond to phone calls and emails
thank you william h brown and team for helping us find our new home
6th Feb 2020 (5 years ago)
J t
Me and my partner are very happy with the service we have recieved from all staff. Quick tenacy process and move in time. I give William H Brown 5 stars :) very polite!
Tenant
4th Feb 2020 (5 years ago)
M Burch
Disappointing experience from start to finish.
13th Jan 2020 (5 years ago)
C Rushmore
I am at the start of this journey, and Ashleigh has been really approachable as well as knowledgable about the area and helpful. She has kept me informed of new properties as they come onto the market yet I do not feel bombarded with updates about properties that don't interest me. It can be tricky arranging and keeping track of viewings, so I appreciate the flexibility, text message reminders and thoughtful checklists provided by William H Brown. What I value most of all is being able to easily reach Ashleigh by phone or email. It has really helped having one reliable point of contact, who understands what I am looking for. These points might sound basic, but they are really important and not all estate agents manage to achieve them.
20th Sep 2019 (5 years ago)
S Matthews
Sorry this was an error so please ignore
2nd Sep 2019 (5 years ago)
C Walton
Very friendly staff even when I presented them with problems in particular Cat and Sophie
10th Aug 2019 (5 years ago)
H Sumner
Are really impressed with the service and Ellie going out her way to make life a lot easier with paperwork etc for my auntie to move in to her bungolow, the day had finally arrived to get the keys and move in, thanks again Ellie
Tenant
28th Jul 2019 (5 years ago)
K Kakar
Excellent service. Great people, very courteous and prompt. Highly recommended.
11th May 2019 (6 years ago)
8 blobobobod
Really helpful staff
3rd May 2019 (6 years ago)
S Coulson
Cat has been absolutely amazing finding me and my daughter a home. She’s always kept me in the loop with everything and is still so helpful now we are moved in. Team is so friendly and always wanting to help. Thankyou Cat and William H Brown team
Tenant
29th Apr 2019 (6 years ago)
S Munnis
What service! Cat found me a property within in week ... and I moved in a fortnight after that! Professional, polite and friendly! Would definitely recommend ????????????
Tenant
17th Apr 2019 (6 years ago)
R Murphy
Great service from the team there. I had a few issues with my Landlord but the team were very supportive. Sophie and Kat in the office were easy to contact and very helpful. Leanne at Sequence who dealt with the property maintenance was very helpful too. She tried extremely hard to resolve my issues with the Landlord but the lack of response from his side made it extremely difficult. We eventually got to a resolution in the end but this was down to no fault from the team at WHBrown & Sequence.
Tenant
28th Feb 2019 (6 years ago)
Jordan
Great service with very friendly staff. Cat and sophie dealt with us and we had a property within no time. Couldn't fault them at all. Quick to reply with any queries we had.
Tenant
25th Feb 2019 (6 years ago)
T tempest
Great service with friendly staff. Cat and Sophie dealt with me and my partner very professionally and were able to help us with everything we needed.
31st Jan 2019 (6 years ago)
S Evans
Excellent professional service from Ben,Charles and Amanda,eight weeks from an offer on our house and moving into our new one, guided us every step of the way.Would highly recommend the Gramtham branch when selling your house.
Seller
18th Dec 2018 (6 years ago)
Anonymous Home Buyer
I moved from London and to be honest he whole team was helpful especially Charles good who provided an excellent service,very professional and helpful through the whole process,I would highly recommend this estate agency
Buyer
17th Dec 2018 (6 years ago)
O Marsh
Fantastic experience with William H Brown, very professional and would recommend to all. So much help and support offered by Ben, Charles, Matt and Amanda - couldn’t be happier!
13th Dec 2018 (6 years ago)
S Labrooy
Very smooth professional service, extremely pleased with the property.
Thank you
8th Dec 2018 (6 years ago)
Susan
This is my first rental and you couldn't ask for 2 better people to help you get set up, Sophie and Cat were just amazing anything l wasn't sure about they helped me get it sorted and they are always on hand to help.
Tenant
22nd Nov 2018 (6 years ago)
J Kemp
We use William H Brown to manage our rental properties and Sophie and Cat provide a professional and informative service from start to finish - their knowledge is second to none and are always on hand to deal with any issues however large or small with quick resolutions - we could not ask for any more and would be totally lost without them - would not hesitate to recommend these girls at Willaim H Brown.
Landlord
20th Nov 2018 (6 years ago)
D Green
Very poor and unproffesional service on a very simple sale. So many times they failed to return my calls and would not recommend at all. It’s no surprise purple bricks have such a good conversion rate. They need to have better training, as this very old fashion way of dealing (or not in my case) with customers is so out of date.
Seller
14th Nov 2018 (6 years ago)
J Marris
Great service with showing us round the house, helping us get set off and everything and being able to resolve any issues that we had before moving in with the curtain rail in the bathroom, we absolutely love our house
Tenant
5th Nov 2018 (6 years ago)
S Chamberlain
Absoulty awful my son and partner had so much hassel and harasment from the lettings side even when it was their fault ,nobody really wanted to deal with it ,area manger never called me back i arranged a meeting with them on my day off never got back to me with this either .Avoid this lettings department extreamly badly managed
Landlord
12th Sep 2018 (6 years ago)
D Rimmington
I feel like these guys are family, having had many phone calls with them, my house buying was not an easy process to say the least. Nothing to do with how well browns have coped with it all, just one of those things. These guys have been supportive, friendly, knowledgeable and very patient. Matt the mortgage advisor has been a star, I actually couldn't have done it without his guidance. Thank you to Ben, Charles, Amanda, and all the team. Hope you enjoyed your choccies.
Buyer
1st Sep 2018 (6 years ago)
I Alexander-jones
Absolutely applauded by how this branch is ran, staff don't know what is going on and make up excuses for not returning calls and even from the manage who cannot be bothered to pick up the phone and apologise.
25th Jul 2018 (6 years ago)
G Z
we are very satisfied with the service at this Agency. very nice, friendly service, quick decision
20th Jun 2018 (7 years ago)
G o'meara
Excellent customer service. Catherine and Sophie really excelled themselves when it came to finding me a tenant for my property. After a lot of miscommunication and frustration from Newton farrowel,Catherine and Sophie felt like a breath of fresh air. I would recommend anyone to use William H Brown.
Landlord
24th May 2018 (7 years ago)
H HD
Very positive experience at William H Brown. The young gentleman Ben was extremely helpful and knowledgeable.
18th May 2018 (7 years ago)
T Goodman
An easy 5 stars! Efficient, friendly and professional! Ben, was exceptional - so talented, helpful and knowledgeable. I'm very pleased with how he helped with the sale, from start to finish! I made a lot more on my previous home than I ever hoped for. Thank You
Seller
18th May 2018 (7 years ago)
E Getov
Fantastic letting agency, I would strongly recommend it to everybody who is looking for a property in Grantham. Sophie and Cat made everything possible to help to find a new home. We were let down so many times before that and finding someone so dedicated and with a very high level of communication was so refreshing.
Tenant
2nd May 2018 (7 years ago)
A Peabody
Fantastic letting team that really helped me find the right property in Grantham
Tenant
26th Apr 2018 (7 years ago)
D Byrd
The people at William H Brown were so nice and helpful! Got into my flat with no problems and they were able to answer all of my questions. I highly recommend them!
17th Apr 2018 (7 years ago)
T Colman
I have recently rented a property through W H Brown in Grantham. The staff were super helpful in managing my own fairly complicated unique circumstances. Very professional, kind and friendly. They made a stressful situation far less stressful.
Tenant
28th Mar 2018 (7 years ago)
A Sutton
Just starting the process of selling our house. William H Brown estate agents could not have been more professional. Senior Property Valuer Luke Donaghy visited us today and went through a thorough valuation of the property, explained the process and gave us a realistic valuation that we can work with. Even though this is a bittersweet time for us, He was so thorough and professional he’s given us the motivation to move forward to the next chapter of our lives. His clear, concise and professional manner coupled with the transparency that William H Brown bring to their sales process has made this impending move a much happy event that it otherwise might have been.
Thank you Luke and William H Brown
Seller
20th Mar 2018 (7 years ago)
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