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- William H Brown - Grantham
William H Brown - Grantham
Opens Monday at 9:00am
63 High Street, NG31 6NN
With our local market knowledge, insights and with over 120 offices, we have been helping people sell their homes since 1890.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 3:00pm
- Sunday Closed
View all details
Accreditations
William H Brown - Grantham Reviews (219)
Have you used this agent?
88%
2%
0%
0%
10%
K Gooch
Hopeless. We’re not even able to arrange and keep an appointment! Fobbed off with excuses about their booking system, NOT my problem.
4th Jul 2024 (23 days ago)
K Karthik
Good people all.
11th Jun 2024 (7 weeks ago)
smartasmommy
My experience with William H Brown was amazing. Since the 1st call with Joshua Stafford he was very professional and helpful. He promised to have the documents the next day which he delivered as promised. Thank you Josh it was a pleasure dealing with you!
30th May 2024 (8 weeks ago)
T Mann
Absolutely shocking the way they treat customers.
The initial meeting was good, but the minute you sign on the dotted line for them to sell your property, it all goes downhill from there.
Three times I had to tell them I didn't want accompanied viewings (I worked in new homes for 14 years, so I think I know how to sell a house!) and someone would "be on their way"!!!!
I felt that the staff were patronising, and couldn't really be bothered.
In the end I changed agents to get a better service (of which I did) but in the end one of the original viewers made an offer, so we were reverted back to WHB.
The sales chasing was hit and miss, even our solicitor said he didn't know who was representing us for the first few weeks!!
The straw that broke the camels back was the email I received a week before we completed from Amanda, to say that they had referred us to the debt collection part of WHB and they wanted us to pay ASAP! I rang and asked the member of staff to get Amanda to ring me as we had not yet completed on the sale!!!!
No one ever called, not to apologise for their mistake, but also to tell us we had completed!
Discusting way to treat customers. AVOID AT ALL COSTS!!!
14th May 2024 (11 weeks ago)
Luke
The initial consultation on selling my home was fantastic but it all goes down hill from there.
The level of communication is shocking, you hear nothing for weeks, you phone them up to chase to get told they will phone you back and don’t bother.
They book viewings without consulting you, and on the rare occasion they do consult you and the buyer doesn’t show up they won’t bother telling you.
They leave you a voice message asking you to return their call about a potential viewing to be told this isn’t true and they’ve not left a voice message and make you feel as though you have made it all up.
I can honestly say that this is the most inept estate agents I have ever had the displeasure of using. They do not value their customers in the slightest and are extremely unprofessional.
I would urge any other vendor to use any other company.
10th May 2024 (11 weeks ago)
A Oliver
Initial iterations are pleasant, until they seal the deal, then it is all down hill from there. We had damp and mould issues due to a leak but nothing was done apart from cleaning the guttering, left with out a boiler for nearly 3 months! Although we was provided 1 small heater to heat the whole house. Never again.
17th Apr 2024 (14 weeks ago)
N O'Hern
Great service from Steph. Superb!
15th Mar 2024 (19 weeks ago)
A Blythe
Had the pleasure of dealing with Steph today, great service and very helpful thank you.
15th Mar 2024 (19 weeks ago)
K E
Excellent service from Charly in making the process of letting my property so simple and easy. Great and efficient communication throughout the whole process. Wouldn’t hesitate to recommend and work with Charly again.
12th Mar 2024 (20 weeks ago)
T Makahamadze
I received outstanding services from Grantham office. Special thanks and mention to Charlie and Tom. Both were friendly and professional. I would highly recommend xx
21st Feb 2024 (22 weeks ago)
K Geeson
Wonderful service, friendly staff and very helpful when I had issues.
Pheobe was the person I felt with while purchasing my property and was very on it and helpful every time.
The whole team that I have spoken to throughout this process have been amazing! Amanda was extremely helpful and very good at making sure this was put through in a timely manner.
Thank you to the whole team for making life easier.
21st Feb 2024 (22 weeks ago)
E Blankley
Couldn’t have asked for better service from both Charly and Tom in lettings. Really smooth process, kept up to date with everything. Thank you so much, all moved in with no worries.
1st Feb 2024 (25 weeks ago)
M Fairhurst
As a Landlord, letting a property can always a little bit tricky. At least so i thought until we met Charly from William H Brown. Speedy communication and expert advice throughout made letting my property super easy and enjoyable process throughout.
26th Jan 2024 (6 mo. ago)
C Moloney
Really impressed with everyone in the Grantham office. Phoebe was brilliant at the two viewings we did with her, she enthused about both houses, was professional and asked if we wanted to offer, she wasn't pushy but has the art of sales perfected well. Amanda and Steph have also been so helpful. We hope we get the house we have bid on as I know everyone in the office would help us get it through quickly. Thank you for all your help so far.
23rd Jan 2024 (6 mo. ago)
M Wade
Sadly, I found William H Brown Grantham to be quite shocking for so many reasons...
After a very poor and unprofessional service I made a complaint to their complaints department. Some issues were addressed but the department was not interested in reading or following up on the rude, patronising and sarcastic emails I received from a member of their sales team.
I also received a bullying telephone call from a staff member, this complaint was not followed up either!
Shocking!
There are so many great Estate Agents in Grantham, do your research and choose wisely.
Dear Lucy
Thank you for your response, perhaps you can source my original complaint.
Thank you
Michelle
22nd Jan 2024 (6 mo. ago)
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More William H Brown branches
- William H Brown - Sleaford 11.38 mi away
- William H Brown - Newark 13.26 mi away
- William H Brown - West Bridgford 20.22 mi away
- William H Brown - Nottingham 21.33 mi away
- William H Brown - Spalding 22.24 mi away
- William H Brown - Lincoln 22.41 mi away
- William H Brown - Bulwell 23.93 mi away
- William H Brown - Loughborough 25.55 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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