Willow brilliant at presenting the property always in touch with any new information.All aspects of selling the property were done very professionally and super quick.Would recommend Willow to anyone selling their property.... Read more
Seller
27th May 2024 (9 mo. ago)
C Sheehan
Very friendly always had a good service from them when buying, selling or wanting to view a property... Read more
Seller
13th Mar 2024 (1 year ago)
S Campbell
Dismissive, rude and plays the system through the DPS. Very disappointed and shocked how young people can be treated renting a property.... Read more
Tenant
30th Aug 2023 (1 year ago)
Needed some official paperwork drawn up, Sam just took over, completed my request within 24 hrs. Top class service, will definitely use this company again should the need arise .
Thanks again Sam.... Read more
Landlord
22nd Jun 2023 (1 year ago)
M David
Professional, knowledgable, and friendly staff. Sold our house very quickly.... Read more
Seller
20th Jun 2023 (1 year ago)
E J

Willows were great during the initial process of getting our house on the market.They kept us up to date with viewings and any other queries we had in the beginning(hence the 2star rating)However once our house was 'sold subject to contract', we had no communication from them what so ever.
Then after wasting over 4months dealing with our buyers we were informed from Willows that our buyers couldn't get a mortgage on our property.What was more frustrating is that we were so close to exchanging contracts.There had been massive failures and everyone was blaming each other than owning up to how our buyers had been able to get so far along without knowing if they could get a mortgage!?!And our buyers had offered over our asking price too, all while not knowing if they could get a mortgage?!?!
Surely checks are made in the beginning stages to vet buyers for their financial status, and to make sure they have some form of 'mortgage in principle' in place.Not to find this out 4months down the line...
Very disappointed after hearing such good reviews about Willows.We then swapped to another well know local estate agent, and finally reached our goal of completion and moving to our dream home, and thankfully had a much better experience.
Maybe we were just unlucky, but we felt we were massively let down by them.... Read more
Seller
12th Feb 2023 (2 years ago)
Very good local agent for sellers, buyers and landlord, all of which I have used Willow for. They are a very knowledgeable team and will work with your best interests in mind.
Efficient, considerate and easy to communicate with.
If you're selling, buying, or renting, I would highly recommend them in all aspects.... Read more
Seller
7th Oct 2022 (2 years ago)
Great service from Willow estates Llanelli, would definitely recommend. Thanks ... Read more
Seller
5th Oct 2022 (2 years ago)
N bassett
Bad attitude. ????... Read more
23rd Aug 2022 (2 years ago)
D Lane
We want to thank Samantha for the fantastic service we received in buying a house from her. Sam was so professional, attentive to our needs as well as very friendly and approachable. Sam even gave us a gift when we picked up the keys! We now have our dream retirement home, all down to Sam. Thank you from the bottom of our hearts ????... Read more
18th Jun 2022 (2 years ago)
Erin
Good luck getting anyone to answer the phone to you. And if by some miracle they do, be prepared to be greeted by someone less than helpful.... Read more
9th Jun 2022 (2 years ago)
N jones
Sold 3 houses for me but they do value lower than everyone else... Read more
24th May 2022 (2 years ago)
S Thomas
Never would recommend. If I could give 0 stars I would. Bad experience.... Read more
3rd May 2022 (2 years ago)
P phillips
Good reliable estate agents. Honest and very helpful. Would highly recommend.... Read more
16th Feb 2022 (3 years ago)
P Searle
Great experience dealing with the whole team really helpful putting your mind at ease during a stressful time,successful move thanks to all the team 5*****... Read more
14th Jan 2022 (3 years ago)
Kate
The girls here are great. Always responsive and helpful. Cant fault Willow at all.... Read more
30th Sep 2021 (3 years ago)
H Howells
Very helpful and informative staff who went above and beyond to help. I would definitely recommend and use Willow again in the future.... Read more
29th Jul 2021 (3 years ago)
[ (nsaslimshady)
Lovely Staff... Very helpful when dealing with Willow Estates whilst Buying a Property via their Team. Kind Regards, Jason.... Read more
Buyer
23rd Jun 2021 (3 years ago)
D Bosworth
Great thanks for the help. Will be down there soon. Great service going the extra mile Andrea.... Read more
22nd Apr 2021 (3 years ago)
S Thomas
Sold house very quickly good service... Read more
Seller
15th Apr 2021 (3 years ago)
H Griffiths
Messaged them online.
Left an answerphone message twice.
They never got back to me.... Read more
7th Apr 2021 (3 years ago)
Superb service....sold within two days at more than asking ! Friendly staff that are very experienced.... Read more
Seller
29th Dec 2020 (4 years ago)
S oliver
Considering the issues with Covid19 restrictions, Willows quickly valued house for sale. They arranged photographs and put house on market. Friendly and professional customer service. Really happy with them.... Read more
Seller
11th Nov 2020 (4 years ago)
N Hunt
Couldn't find property for sale even though I pass it every day!... Read more
20th Oct 2020 (4 years ago)
L coates
Very pleasant and helpful staff. Always a good range of properties available. Website works efficiently and is very easy to navigate. Recommended 100%... Read more
27th Feb 2020 (5 years ago)
R Pruce
Sold my house through Willow Estates. Very friendly and profesional staff who kept me updated through the whole process. Would highly recomend.... Read more
Seller
15th Nov 2019 (5 years ago)
D Williams
Hor staff... Read more
10th Sep 2019 (5 years ago)
W Fox
Good... Read more
23rd Oct 2017 (7 years ago)
Terry
I like willow as they give a proper valuation instead of under-pricing it to get a sale quicker.... Read more
Seller
4th Aug 2017 (7 years ago)
M Jones
Very helpful... Read more
3rd Apr 2017 (7 years ago)