F davis
Don’t use to sell your house pushed me to pay their choice of solicitor for sale when buyers never even had morgage approval cost me 600 then offered me a cash buyer at ridiculous price as their surveyer tore my property to pieces absolute piss taker... Read more
Seller
2nd Feb 2025 (5 days ago)
H Smith
We can’t thank Wright and Wright enough for the incredible service we received during our house sale. Louise and Garry went above and beyond at every stage, ensuring the process was as smooth and stress-free as possible. They kept us fully informed throughout, providing regular updates and answering any questions we had with professionalism and patience.
Their friendly yet efficient approach made all the difference, and we truly felt supported from start to finish. If you’re looking for estate agents who genuinely care and deliver exceptional results, we highly recommend Wright and Wright. Thank you, Louise and Garry, for your outstanding work!... Read more
Seller
28th Nov 2024 (10 weeks ago)
J Donaldson
Louise from Wright and wright have been great with assisting with the purchase of our new property. What a professional, lovely and efficient person to have working for you. Would highly recommend.... Read more
Buyer
26th Apr 2024 (9 mo. ago)
D Butterworth
Gary and the team have provided me with the very best service.
I can not recommend them enough. Very professional.... Read more
14th Mar 2024 (10 mo. ago)
E Brown

Rented through Wright and Wright for a year, and the whole time we were extremely unimpressed. When we first moved in there were maintenance issues with the oven and plumbing for washing machine which took 2 weeks to resolve. During which time we had to spend our own money to get clothes washed at the laundrettes, which was never reimbursed. These repairs also had to be chased multiple times.
A house inspection did not go ahead as planned as agent failed to let themselves into the property and tried to accuse us of deadbolting the door, despite us making agents aware the lock was stiff. This resulted in our tenancy being threatened.
We had numerous issues towards the end of our tenancy which were never rectified and communication as to what was happening with this was next to none unless it was chased.
Despite returning the house in a clean and tidy manner with no damages we were deducted £40 from our deposit from a hob and oven which were not spotless upon moving in. Considering the untimeliness of repairs and the impact this had on us during our tenancy this seemed extremely unfair.
Would not recommend.... Read more
Tenant
12th Mar 2024 (10 mo. ago)
S Joshi
They are not the right one , deposit has not been refunded , deprecated old carpets were replaced at a cost of new from the deposit . Did not return the scanned inventory report to cross check the quality . The worst estate agents in Hinckley.... Read more
12th Aug 2023 (1 year ago)
D Upadhyay
Absolutely worst agent ever. Just be careful about your deposits they are just awaiting to eat up your deposit. During our tenancy by mistake we damaged carpet which was no bigger than 3 inches but they quoted us 750 pounds for the same. As the carpet was very old instead of repairing they intended to replace it with our deposit. We never get our deposit back. Be careful.... Read more
Tenant
17th Jul 2023 (1 year ago)
J Knott
I called to go over some plans for property purchasing and letting. The response was quick and insightful, clearly showing their expertise. I will certainly to contacting and using their services again.... Read more
24th May 2023 (1 year ago)
N Kushnaryova
Good place... Read more
18th Sep 2022 (2 years ago)
O slime911
They lie in a big way. For any information about them , contact me... Read more
2nd Sep 2022 (2 years ago)
E Craddock

There’s nothing right about Wright and Wright! Would give 0 stars if I could. I’ve rented through many agents in different areas over the last 15 years and this is by far the worst experience I have ever had as a tenant. They do not care about their tenants at all. Promised a secure long term let but would not do a fixed term longer than 6 months and no renewal of contract as they don’t get fees. We went onto a rolling monthly contract with assurances we would be there long term. Unexpectedly received 2 months notice to move out. Coincidentally timed after a 10 percent rent increase and us yet again asking for repairs to be carried out. They will send contractors constantly on the tenants time but never carry out any works. When we moved in the house was disgustingly dirty, uninhabitable, the toilet broken, no running water, house full of rubbish and old broken furniture despite supposedly being unfurnished, garage with a broken lock that was never fixed in a year, leaking shower, wallpaper ripped off the walls. They do 2 monthly inspections. They tried to keep money from our deposit for works that already needed doing and despite us leaving the garden in a better condition than we got it and us having the house professionally cleaned. We were told the landlord wanted the property off the market and they didn’t know why yet straight away they’ve put it back up! I suspect they do this frequently to avoid having to do repairs. I have always paid rent on time, looked after the property and this is the first time I’ve ever not had a full deposit returned. If you are a tenant steer well clear. Unsurprisingly good review I’ve seen is by a member of staff! Do not trust anything they say and spend your money elsewhere.... Read more
Tenant
16th Aug 2022 (2 years ago)
D Cook
Extremely helpful in aiding us find our new home. We had found the private rental market very stressful until we spoke to Wright & Wright and now we are looking forward to our move date!... Read more
Tenant
20th May 2022 (2 years ago)
C Shreeve
Seating lacks leg room you need to be about 5'10" or under to sit comfortable in the balcony. Very uncomfortable so I missed the second half of Groan Ups as couldn't sit any longer in my seat... Read more
4th Mar 2022 (2 years ago)
S Thomas
No property to see.... Read more
1st Mar 2022 (2 years ago)
H Turner
Very good local estate agent, knowledgeable, helpful and friendly service, would highly recommend.... Read more
22nd Feb 2022 (2 years ago)
N Godden
Brilliant agents very helpful when I attended my viewing... Read more
8th Jan 2022 (3 years ago)
E Cliff
Amazing and so attentive. They manage the property me and my partner are now renting and are always willing to help and very polite... Read more
Tenant
31st Dec 2021 (3 years ago)
N Sutherton
Absolutely first class Estate Agents, thankyou ????... Read more
21st Oct 2021 (3 years ago)
J Few
Very disappointed! Had a viewing yesterday, August 9. Agent was very helpful. We had lots of questions but she just locked up and left us in the back garden!! Took a few minutes to find our way out the complex.
VERY POOR!!!!... Read more
10th Aug 2021 (3 years ago)
R Kebabs
Really bad customer service. They don't reply to calls, always seem to have an excuse.
I am really disappointed because I want to support a local business but this one makes me think a big chain is better... Read more
7th Nov 2020 (4 years ago)
I O'Sullivan
Very good from start to finish. A big shout out for the brilliant Louise.... Read more
3rd Sep 2020 (4 years ago)
L
In a word 'dishonest'. Realised had blatantly lied when I then corresponded directly with the vendor. Shameful.... Read more
7th Aug 2020 (4 years ago)
K McKnight
Really helpful and great service. Thanks again guys!... Read more
15th Jan 2020 (5 years ago)
S Turner
Just purchased a house on Strathmore Road and wanted to say a huge thank you to Garry and the Team for all there help from start to finish.... Read more
Buyer
7th Jan 2020 (5 years ago)
J White
Great service. Have just sold our house in Hinkley through this company and they have been really good. Got us a fair price on our house and their fees were very reasonable.... Read more
Seller
17th Dec 2019 (5 years ago)
J Hughs
Used this agent for managing my rental properties in the area. Great service and friendly team.... Read more
Landlord
17th Dec 2019 (5 years ago)
E Wilson
I have just moved into my new flat after several months of trying to find somewhere to rent in the local area. Have to say this company has been fantastic from start to finish. From the moment I got in touch about a property I saw on their fb page, Gary and his team have helped me find the perfect place for me and my little girl to live. Cant believe how much time I wasted chasing other estate agents for info on properties that were already gone. I would defiantly highly recommend to anyone. Thanks again... Read more
Tenant
9th Dec 2019 (5 years ago)
A Norton
If I could post no stars for these agents for their level of service to us as tenants, I would do so! We have been in our property for 5 months with a long list of basic but crucial repairs not being done. We are not young people and this damp, cold, smelly and expensive shack is telling on our health and well being. I am in no doubt that our very local landlady is well aware of our predicament! On our experience we would not recommend these agents under any circumstances.... Read more
Tenant
20th Nov 2019 (5 years ago)
G Maxwell
I am a landlord and have been using the services of Wright &Wright for the best part of 10 years now. They are very good. Very professional. And are a great interface between myself and my tenants.
Thanks guys ????????... Read more
Landlord
9th Aug 2019 (5 years ago)
Audry
They are so nice and helpful. The staff is very kind and professional.... Read more
30th Dec 2018 (6 years ago)
D Hayes
Had a number of faults with the house I’m renting called them over 2-3 weeks ago saying there’s a live wasp nest in the attic and stating I have a 1&2 year old in the house and still nothing done. I waited 4 months for them to fix the kitchen lights, The list goes on and on. And don’t even start about trying to contact them.... Read more
Tenant
8th Dec 2018 (6 years ago)
E Bass
By far the best in town...in Leicestershire... In the world. These guys have bent over back wards for me. Such a great team from the receptionists to the main man.
I visited all the estate agents in Hinckley some were rude somewhere cold some were unwelcoming yet these people welcomed me helped me sorted me and continually give me ongoing support throughout can't thank them enough.
Down to earth friendly team could not recommend enough.... Read more
17th May 2018 (6 years ago)
F Greville
Gary and his staff have been most supportive, sharing their undoubted experience, for my benefit, with great courtesy.... Read more
30th Sep 2017 (7 years ago)
Anon
Have recently completed the sale of my house after renting it out through Wright and Wright for several years. Garry and his team are efficient and very reliable on both renting and sales. Don't be fooled, I tried another agent for a little while before seeking valuable advice from Garry and have never looked back. A massive thank you! Would definitely recommend and use them again.... Read more
Seller
6th Jul 2017 (7 years ago)
A Hall
I'm sure they are wonderful if you are looking to do business with them however if you have an issue with one of their tenants don't bother!!! Still got a neighbor from hell and Wright & Wright have done nothing about it even though I've pleaded with them. Basically the end response after around 6 months was - aslong as the rent is being paid and I can't 'prove' anything then there's nothing they can do. I have had to get the council involved instead and the local police. Avoid!!!!!!... Read more
20th Jun 2017 (7 years ago)
G Bramhall
I have rented through this agent for over a year and have always been happy with the service provided. Originally I contacted them regarding a house I had seen online and arranged a viewing. After this they kept me informed of when new properties i may be interested in came on the market and once the right property was found they assisted me with making an application. Durring the application process I dealt with 2 or 3 members of staff who always seamed polite and professional.
Since then we have only dealt with them for inspections and renewal of contracts and would recommend them above others to family and friends.... Read more
Tenant
10th Jan 2017 (8 years ago)
A Boam
Wonderfully helpful staff at Wright & Wright were instrumental in my moving from rented property into my own home. From initial viewings, to recommending the most helpful mortgage advisors and solicitors made the whole process so easy for my wife and I that I would whole heatedly recommend using them to anyone looking to buy or sell in the area.... Read more
Buyer
10th Jan 2017 (8 years ago)
A Ziedina
Customer service is absolutely rubbish. Phoned up about property 1.5 weeks ago. They told that will give me call back but never heard anything from them. And today looking at their website noticed that property is already gone. I definitely won't be dealing with them again. Not happy at all!... Read more
6th May 2016 (8 years ago)
F Jaegar
In response to the above rating, your totally incorrect and dates are never confirmed by agents, but only by legal representatives, you were informed at all times by my staff and detailed file notes confirm this. Blaming us for your error in judgement in booking removals on the hope everything would tie in for the date you wanted, even after us advising you not to, and then blaming us is hardly fair.
Many thanks for the full commission you paid us, and anyone dealing with the person beware in future.... Read more
23rd Sep 2014 (10 years ago)
D Lockhart
Terrible experience with an agent who could not obtain the correct information regarding a completion date, informed both me and my solicitor that is was due to complete on a specific date. This was incorrect and I incurred a cost of £540.00 extra for storage until the completion happened a week later. I certainly would NOT recommend them to anyone wanting a smooth sale or one without additional anxiety.... Read more
Seller
24th Jun 2014 (10 years ago)