D Smith
I cannot thank Yaxley Homes enough for their astounding service from start to finish. The whole team at Yaxley's were extremely attentive with ourselves throughout the sales process and took the stress out of our hands, while maintaining high proffessionalsm. With weekly updates, we always knew were we stood. If you are looking to sell your property, I would highly recommend them. You can put all of your trust into them and know that they will do their very best to keep you at their best interests. Thanks again Yaxley Homes, we will definitely be using you again in the future.... Read more
Seller
30th Aug 2021 (3 years ago)
K Hart
I have recently completed the sale of my home. The company were very professional from start to finish and always on hand to answer any queries that I had. They are a small company but you get more one to one care through all the processes. I would highly recommended this company and would use again if needed.... Read more
Seller
28th Aug 2021 (3 years ago)
S Read
thank you for making our move so easy we are loving our new home. Ricky and the team were excellent from start to finish they sold my house for a great price and always kept me updated. Even helped me dealing with issues on the house I was buying even though that was through another agent that didnt feel the need to keep updated like the guys at Yaxleys did. thanks again guys.... Read more
Seller
27th Aug 2021 (3 years ago)
W Clarke
This Estate Agent has proved to be very able at getting a sale done and I am impressed with their professional approach.... Read more
Seller
23rd Aug 2021 (3 years ago)
D Davidson
Wow what can I say first class service just sold my flat and bought my dream home through yaxley homes. Nothing was to much hassle for the guys. The reports they sent over every week made the whole moving process so much easier to understand. I would defiantly use them again and could not recommend them enough. Thank you all so much for making the move so easy.... Read more
Seller
16th Aug 2021 (3 years ago)
J CHURCH
??AVOID??AVOID??AVOID??AVOID??AVOID??
ITS A SHAME YOU HAVE TO LEAVE ONE STAR!
Ricky is completely incompetent & rude! I was told that my buyer was in a position to move in 1 week, 3.5 months later their position hadn’t changed, nor had their position been chased up by the professional, Ricky? I would have thought Ricky, as he’s the owner of Yaxley would have made sure things were on schedule after that week....
After 6 months, yes, 6 MONTHS when the “professional estate agent” Ricky, should have informed us that our property would have gone up in value....but no, he relisted the property at the same price & didn’t even list the property as a new listing?? I said to Ricky, I am changing estate agents & he said he would hold me in the 21 days notice period as, his words,
‘thanks, after all “this work” I don’t get paid’ (very professional) I agreed to 21 days but I would like to remove my property from Rightmove, he declined even though their contract states ‘once notice is give they won’t act for us anymore’. I contacted Rightmove & they said, that’s breach of contract & Rightmove removed my property.
Avoid Ricky really, Gary & Dan are fine, just a shame they are at RELAXKEY!
The funny thing about this is, Ricky is one of these people in life that you get that never say....sorry, I was wrong.....get ready The defensive & the excuses! Drum roll!!... Read more
Seller
23rd Jul 2021 (3 years ago)
M Hennessy
Ricky and the team were very professional and answered all queries I had in a timely manner.
I had never sold a property before and they made things as simple as possible for me and tirelessly chased solicitors to ensure we exchanged before the end of the SDLT freeze.
If I could give 6 stars I would. Thank you Yaxley Homes. If I ever sell my new home I know who to contact!
Michael H... Read more
Seller
14th Jun 2021 (3 years ago)
S Mills-Matheou
Attempted to steal some of the deposit for non issues, took over a year to get it all back.
Was given the wrong keys to the property and was unable to contact them for days.
Also slow to respond/fix issues, i.e. the heating in the property was never fixed during my tenancy.
In regards to the response from the owner, the property was a mess when i moved in, the property after moving out was much cleaner than that, and certainly didn't need a professional clean done.... Read more
Tenant
16th Mar 2021 (3 years ago)
V Burnett
My partner and I have just bought our first home which the sellers had chosen to sell through Yaxley. We are so glad that they did and could not be more pleased with the service we recieved.
We recieved weekly updates through the whole process and Ricky responded to any questions I had very quickly, whilst working hard to coordinate the rest of the chain. We will use them in future if we ever chose to sell.... Read more
Buyer
8th Dec 2020 (4 years ago)
M Sayers
me and my partner have just moved into our first home together and neither one of us have ever rented so being as though this was a first it was the easiest process we could have gone through. the guys in the office kept us updated throughout the whole thing and ensured us the property would be clean and in good shape ready for when we moved in of which was fulfilled by the guys.... Read more
Tenant
4th Dec 2020 (4 years ago)
J Watkins
Me and my wife were very pleased with yaxley homes as they were amazing with helping me sell my house even with the current situations with covid. they managed to sell our house only a couple of days with it being up for sale. I could not recommend the guys in the office enough with their hard work and dedication... Read more
Seller
4th Nov 2020 (4 years ago)
H Liddard
Had a really great experience with Yaxley. Gary and Ricky have a really personal approach which I loved. They kept me in the loop at all times and did a lot of chasing up etc on my behalf. They even managed to keep everything running smoothly during a global pandemic! :) I would definitely recommend them to anyone looking to buy/sell a property!... Read more
14th Sep 2020 (4 years ago)
M Bennett
Best agency i've used!!! I have tried so many estate agencies and none of them compare to the hard work and dedication they show you at yaxleys. Especially Dan for getting so many buyers round to my property in such a short period of time and Ricky for keeping me updated through it all. Will definitely be using again in the future!... Read more
Seller
11th Sep 2020 (4 years ago)
J Renolds
Excellent Estate agency, would 100% recommend to anyone!... Read more
24th Aug 2020 (4 years ago)
T Doolin
Do not use this letting agency. They provide unsafe properties to rent and do not fix issues such as electrical and damp before moving in their tenants They do not provide their tenants with the parking permit spaces so they can move in. This company takes money from its clients and does not deliver !!!!!! Do not use.... Read more
Tenant
15th Aug 2020 (4 years ago)
R Potts
Very professional. Excellent communication throughout our selling process. Sold very quickly would highly recommend.... Read more
Seller
3rd Jun 2020 (4 years ago)
C Puttock
Excellent professional service, my apartment went on the market Wednesday had two viewings on the weekend and offered asking price on the Monday, completely stress free highly recommend... Read more
Seller
2nd Jun 2020 (4 years ago)
T butful
I have waited some time before leaving a review as I didn't want to be rash I have dealt with many agents over the years and this place has to be the most unprofessional place I have used rude and belittling and the man that dealt with us ricky was judgemental and quite frankly rude I do not recommend using the services they provide.... Read more
29th May 2020 (4 years ago)
H Abbas
I called many agencies to put my house on the market for sale and asked one question and all refused to answer me over the phone.
I have got the answer straight away from Yaxley over the phone.
The question was how much the charge for your service?
Thank you Gary... Read more
Seller
7th Mar 2020 (4 years ago)
T Pásztor
I have a good experience with them. They always pick up the phone and call back, reply to emails. I really like that I don’t have to chase them for weeks. Grace is very humane person, treated my situation as a friend. So difficult to find reliable and punctual agents but they are and I really appreciate that! Many thanks... Read more
21st Feb 2020 (4 years ago)
P Kugathasan
Yaxley set a very high standard for Estate Agents.
After almost 18 months of painfully dealing with Beresfords to sell our house, we took advice from our neighbours who recommended Yaxley's. From the first call with Gary, to finally completing the sale (about 8 weeks later), the Yaxley team have been professional, courteous and attentive.
Once we'd switched to Yaxley, we had an immediate sale - result. The team kept my wife and I informed throughout the entire process, with regular calls and emails. I suspect Gary and the team must have been doing an awful lot of running around and chasing to keep the sale on track. I appreciated the clear and honest communication which meant we knew exactly what was going on and made for a very stress free sale. There isn't anything more that I could have asked of the team.
Our only regret is not having gone with Yaxley's in the first place. Thanks again to Gary and Grace - really appreciate your help.... Read more
Seller
19th Dec 2019 (5 years ago)
H copping
From the very beginning nothing was too much trouble, Gary, Ricky and Grace were only too happy to be of assistance.
We had a few problems with the chain which was nothing to do with these guys but what seemed to us to be incompetent solicitors, but here again they stepped up to the mark and acted as go between, often going beyond the call of duty. Without their hardwork it would have been more difficult than it already was.
Very professional and made us so glad that we had chosen a "really local" estate agent with many years of experience. They kept us informed throughout and made the whole process as painless as possible.
Thanks for everything and wouldn't hesitate to recommend this company for anyone who is thinking of selling.... Read more
Seller
2nd Dec 2019 (5 years ago)
S Gigg
Had a great experience in buying my first property with Yaxley Homes. The staff were all great and helped us so much. I expected the whole experience to be stressful but the help they provided was great. Also before going to Yaxley I dealt with a few other estate agents on the hightstreet and the service did not compare. I highly recommend Yaxley Homes!... Read more
Buyer
24th Jul 2019 (5 years ago)
A Crooks
Grace was super unprofessional and the company lacked effective communication. Grace told myself an apartment was let and when my partner rang that same day and inquired, Grace told her it was available. We strongly felt Yaxley homes discriminated against us. We rang up everyday to chase an apartment we wanted to rent, we qualified all the checks. They long hauled us through the reference period for over a month before they leased the place to someone else without giving us any update on our application. We was meant to be updated three days after our application was submitted. For a month and half we chased this. In addition, the property had immediate move in posted in (April when we sent off our application), and only in June did they get someone to move in. BEWARE!... Read more
Tenant
12th Jun 2019 (5 years ago)
M Jake
Beware tenants! According to my wife's experience, they are around until you sign the tenancy agreement. No answer later.... Read more
Tenant
5th Mar 2019 (5 years ago)
P betingz
I do not recommend.... Read more
2nd Mar 2019 (5 years ago)
C Harris
I can highly recommend this company for there professional and personal service I experienced while using there company to find me a property that suited my needs. All the staff were very polite and friendly just what I would expect from a professional company .... Read more
5th Jan 2019 (6 years ago)
Emily
Yaxley team are brilliant, 100% recommend them!! excellent service and staff were very helpful and friendly... Read more
5th Jan 2019 (6 years ago)
D Gigg
Ricky has moved several friends and family and I would always recommend Yaxley Homes for their efficient friendly service - nothing is too much trouble and very reasonable terms.... Read more
9th Jul 2018 (6 years ago)
J Forwood
Yaxley sold our flat in witham in 2016 and they were great. Very professional, helpful and courteous... Read more
Seller
17th Apr 2018 (6 years ago)
M Niculae
Very bad service!! Ricky is very unprofessional! Please be aware when in contact with this agency!... Read more
22nd Mar 2018 (6 years ago)