V Little
Susan and Michelle was so helpful over the bank holiday weekend when I had a power cut.Couldnt do anough to help.Thankyou so much.... Read more
26th May 2025 (6 weeks ago)
First class service form Michelle, Christine and all the team at Zest. Five stars with, Performance, Communication, spot on valuation, Advertising of the property, Local market knowledge and Value for money ***** If Your looking for the best estate agent, Zest ticks all the boxes
I can't recommend Zest highly enough!... Read more
Seller
1st Dec 2024 (7 mo. ago)
K Gibson
I can highly recommend Michelle at Zest. She has gone above and beyond to assist us. She is easy to do with business with, personable, efficient and excellent at communicating on progress. I would have no hesitation in using Zest again in the future.... Read more
T Gameiro
The Team at Zest did all they could to help us along our purchase. Excellent communication is key with these things and they certainly delivered.... Read more
Buyer
21st Oct 2024 (8 mo. ago)
Locksideuk1

WOW!! What can I say that would do justice to Zest Homes & Lettings Ltd., based at Herne Bay Kent.
From my very first contact, with Sales Manger, Michelle we have received nothing but tip-top support from the team.
Following our very first query, in respect of seeking a potential long-term rental property, within minutes, we were sent through, by email, a plethora of potential lettings and this has been maintained on a regular basis throughout our search.
Clearly, Zest Homes Ltd., has displayed a much higher level of professionalism to some of the other agencies we contacted, where responses took several days or as we encountered in respect of one agency, no return contact was received at all!!.
All in all, therefore, Zest Homes Sales and Lettings Ltd., proved absolutely Top Notch and as such, are an Agency that from our experience, has showed itself to be Second To None!
This review is totally unsolicited and has been written purely on my/our own recent personal experience.
A very sincere thank-you to Michelle and to all the Zest Homes Sales & Letting's Team - In times of a purchasing and/or rental need, they can clearly be called upon with absolute confidence.
Norman P & Family.... Read more
16th Oct 2024 (8 mo. ago)
H Street
Always friendly and polite and go above and beyond. Will help you find exactly what you’re looking for.
Sophie is brilliant, very informative and always there to help & accommodate you in anyway she can.... Read more
L BP
Exceptional service - always available for any teething problems in the for at crucial weeks and the actual application process was smooth and competently handled and guidance provided:... Read more
30th Sep 2024 (9 mo. ago)
I Wake
First class service. Michelle and the team at Zest were responsive and extremely helpful, repeatedly going 'over and above' what was expected. They quickly let the property and achieved an excellent rental valuation. I'm an experienced landlord and the service I have ever received from a letting agent in 20 years of letting property.
I can't recommend Zest highly enough!... Read more
Landlord
24th Sep 2024 (9 mo. ago)
N Worku
The process was smooth, time and cost effective, hassle-free and speedy. The ZEST team members are very cooperative, efficient and professional. I am very happy and satisfied throughout the letting process. I strongly recommend people to choose ZEST HOMES Sales and Lettings LTD to rent properties.... Read more
Landlord
12th Sep 2024 (9 mo. ago)
G Cresswell-Forrester
Michelle is the best estate agent we have come across. She goes the extra mile and then some. Her attention to detail and friendly yet professional approach will make your move the smoothest possible. Highly recommended.... Read more
K McCracken
The team at Zest looked after us brilliantly during our search for a rental property. Very cheerful and professional. A pleasure to deal with.... Read more
Tenant
5th Sep 2024 (10 mo. ago)
J Bambane
I’m very satisfied with the service provided by the agency. Their professionalism and dedication ensured that all my needs were met in a timely manner... Read more
22nd Aug 2024 (10 mo. ago)
P Hutton
Professional and very friendly... Read more
13th Aug 2024 (10 mo. ago)
J Ryder
Excellent customer service. Sophie was so lovely and helpful so on the ball. Because of this we will be moving into our rented accommodation quicker than we thought.
Thank you ????... Read more
Tenant
9th Aug 2024 (10 mo. ago)
H Hood
Michelle and staff are first class! They have found us a great rental and have been there through the whole process, making our move as smooth as possible. The office staff are always there to help or take a message and Michelle always gets back to us promptly. Many thanks to Michelle and her team..Charlie's Angels for sure!????... Read more
Tenant
9th Aug 2024 (10 mo. ago)
R Owen
If you are looking for a new home then, Michelle and the team at Zest are my 100% recommendation! From enquiry to move in was under a month, we needed things dealt with quickly and efficiently and that’s exactly what the team done. We had a viewing on a Sunday at short notice which is just unheard of and the house was cleaned top to bottom before we moved in. I honestly couldn’t ask for more.
As a tenant these guys were faultless, as a future landlord, I am already convinced that Zest Homes will be the guys I trust with my home!
Thank you guys, much appreciated.
Rich & Stevie.... Read more
Tenant
8th Aug 2024 (10 mo. ago)
C S
Zest homes…always assisting in the best ways they possibly can. We’ve had many previous commercial properties and by far this company is the most attentive agency we’ve ever worked with. Couldn't recommend enough! Michelle and team are always happy to help and support, such lovely ladies! You’ll most definitely be looked after at Zest homes!... Read more
Landlord
8th Aug 2024 (10 mo. ago)
P Davies
Michelle and her team have gone above and beyond to help me sell my house there professionalism, attention to detail ,and kindness has been second to none... Read more
Seller
8th Aug 2024 (10 mo. ago)
K prescott
Really great experience with ZEST HOMES we had a lot of trouble with our solicitor and they were so helpful in trying to help us with them which they didn't have to but did I will definitely be using again when needed... Read more
31st Jul 2024 (11 mo. ago)
T Davis
wonderful friendly team, special thank you to Michelle for her professionalism and to Sophie who was always friendly and helpful when I called in. Been a pleasure all the way through the usually stressful moving process there's always been a friendly Zest person only too willing to help. Many Thanks Tony... Read more
29th Jul 2024 (11 mo. ago)
N Satterford
We purchased a home through Zest homes and I have to say, Christine and Michelle have been an absolute pleasure to deal with. They have worked so hard to tie in our sale and purchase on what was an extremely long chain! I find some estate agents are pushy and not particularly empathetic but this was not the case with Michelle and Christine, they were always on hand to help, often out of hours to put our minds at ease. Thank you so much for your hard work and kindness it has been very much appreciated.... Read more
Seller
30th Jun 2024 (1 year ago)
Megan
Christine, Michelle and the Zest team were amazing throughout the whole process of helping us to buy our home as first time buyers. They kept us updated and went above and beyond to make us feel very comfortable and gave us advice and support the whole way through. We could not recommend them enough and are extremely grateful for all their help.... Read more
Buyer
19th Jun 2024 (1 year ago)
S Pepper
Absolute fantastic agency. Always happy to help and support others. Highly recommended.... Read more
17th Jun 2024 (1 year ago)
A Doherty
Zest homes were really good at keeping up with emails and really made the whole process very easy for my partner and I. Solid 5 stars and would recommend.... Read more
17th Jun 2024 (1 year ago)
N milner
Michelle has gone above and beyond.. shes just made it easy.
Very highly recommend.... Read more
17th Jun 2024 (1 year ago)
S Ardley
So pleased with Zest, they've taken everything into their own hands and off ours. Now we don't have to worry. Would thoroughly recommend them.... Read more
17th Jun 2024 (1 year ago)
S Venkatachellum
Chris and the rest of the team at Zest are wonderful! It's such a stressful time moving home and we had a few bumps in the road.. Chris' support was so vauable to us at such a challenging time. She's an all round lovely person, super professional and a credit to her team. Thanks so much to everyone at Zest for getting us to the other side :)... Read more
14th Jun 2024 (1 year ago)
M Blandford
The staff are helpful and compassionate.. I have had great help from Sophie and Rose... Read more
13th Jun 2024 (1 year ago)
P Sanches
The perfect place to find your new home! The agents arte super friendly and helpful, making the whole process a breeze. Highly recommend!... Read more
7th Jun 2024 (1 year ago)
G Salter
I'm a single mother to a 5 year old autistic daughter I was made homeless due to my landlord selling up due to health I really thought there was no way round my situation as I work part time and in benefit but with the help from zest homes and constant updates with Sophie and Michelle I'm looking forward to finally getting a home with my daughter start a new future many thanks to zest homes... Read more
Tenant
7th Jun 2024 (1 year ago)
A Smith
Michelle and the team at Zest are excellent cannot fault them! I am really pleased with their management of my property and top service !!!
Thank you so appreciative of all you do Angela... Read more
Landlord
29th May 2024 (1 year ago)
The initial experience we had with zest was fantastic but unfortunately communication fell short. We were not updated weekly as we were informed we would be.
There were also spelling mistakes in our advert on right move and Zoopla.
Unfortunately for this reason, I cannot at this time recommend zest.
Michelle is a lovely lady, she has a great aura and approach, I think we may have been unlucky as it seems her normal standard is high.... Read more
Seller
9th May 2024 (1 year ago)
J Smith
Although we did not make a purchase via Zest Homes, we felt compelled to write a short review for Michelle and her team as they have been super professional and helpful whilst searching for a property.
Michelle, what a refreshingly warm, kind, honest and helpful service you and your team provide, thank you, and we sincerely hope to be able to use your services in the near future.... Read more
4th May 2024 (1 year ago)
S Higgins
Michelle was extremely professional and efficient. She found us the ideal tenants within 4 days of us registering with Zest. Michelle, Sophie and the rest of the team were very thorough in both their advertising our property and finding tenants.
We have the greatest confidence in the expertise of this company, and we have no hestation in recommending Zest to any landlords and prospective tenants.... Read more
Landlord
3rd May 2024 (1 year ago)
J Johnson
Absolutely amazing agency!! So helpful, fast and straight forward. Highly recommended. Thankyou to every body at zest especially Sophie for getting us into our new home ????... Read more
Tenant
2nd May 2024 (1 year ago)
J Hosier
This is our first time renting from Zest..The staff were all really friendly, very professional & the whole process was stressfree..I would recommend Zest to anyone looking for good quality rented apartments..We look forward to spending many a years with Zest whether in the property we have just moved in to or another one....... Read more
Tenant
1st May 2024 (1 year ago)
Lynn
Michelle, from Zest, gave an estimate on my mother’s property for probate purposes.
She was extremely professional, very aware of our emotions in a cheerful sensitive way. She was very helpful & gave us valuable information regarding probate.
I would never hesitate in asking Zest to handle the sale of the property when the time comes
Thank you Michelle & team.... Read more
Seller
21st Apr 2024 (1 year ago)
H Uk
I cannot recommend zest enough we have recently rented a property from them and Michelle is the best estate agent I have ever dealt with. She was kind and helpful all the way through. All my overthinking and silly questions wasn't a problem for her. She made me feel at ease from the first time I spoke to her. I would like to thankyou so much for making our move as easy as possible. Hollie xx... Read more
Tenant
29th Mar 2024 (1 year ago)
A Prins
Made our flat move as easy as possible!
We are first-time renters and Sophie was a fantastic help in guiding us through the whole process, from first viewing through to moving into the property (and also sorting out little niggles and helping with the finer details). We would definitely recommend Zest to anyone looking to move in the area!... Read more
Tenant
20th Mar 2024 (1 year ago)
S Newell
Great service and informative about their properties. After car service is top too... Read more
20th Feb 2024 (1 year ago)
A Stockley
Absolutely amazing team. Couldn't fault them. We really struggled with all other estate agents but the team at zest went above and beyond to get us into our first family home. They worked so hard and we felt supported throughout. Great communication and so supportive. Sophie also went the extra mile (literally) in walking from one job to our new house to get us the keys in good time so we could start getting moved in. Absolutely amazing and highly recommend them!... Read more
Buyer
26th Jan 2024 (1 year ago)
J Davison
Very informative, knowledgeable, and enthusiastic team in supporting all interested parties to achieve the best results and satisfaction with their service.... Read more
22nd Jan 2024 (1 year ago)
K Thomas
After having a poor service from another estate agency. Michelle and her team worked tirelessly to ensure my house sale progressed. They were always on hand to support me and went that extra mile to help which really made the difference. I would thoroughly recommend Zest as an estate agency that gets the job done, with a personal touch of actually caring about you as an individual. I cant thank them enough.... Read more
Seller
20th Dec 2023 (1 year ago)
M Larkin
We bought a rental flat through Zest Homes in Herne Bay completing in April 2023. We still deal with them regularly due to maintenance of building and finalising of Superior lease. We mainly deal directly with the owner Michelle Rielly, but also with her assistant Christine. They are both extremely helpful, but Michelle goes that extra mile to make sure, she has done her very best to get an issue solved ASAP. If she is not available, she always gets back to you immediately when she is.
When we viewed the property originally. She gave us potential rental figures, which were higher than we expected. As it turned out we had many offers for the rental asking price, so we are extremly happy with her valuation & services and Zest Homes has our best recommendations.... Read more
Buyer
19th Dec 2023 (1 year ago)
J Watson
Really friendly helpful staff.... Read more
19th Dec 2023 (1 year ago)
D Parris
Always a fantastic property sales and rental service provided by Michelle and the team. Cannot fault anything whatsoever. Zest manage my rentals and I buy and sell property through their office often. I highly recommend you to check Zest out and choose them to help you achieve your sale, buy your property or rent out if you’re a landlord or rent your home if you’re a tenant.
Top team where nothing is too much trouble ! ????... Read more
19th Dec 2023 (1 year ago)
I Chipchase
Michelle and the helpful staff at zest, Holmes do all the running of my rental properties this leaves me with no problems or worries as it is all dealt with by them in a very efficient manner I cannot recommend them highly enough.... Read more
Landlord
19th Dec 2023 (1 year ago)
L Ltd
As a landlord I can say that Michelle has been brilliant - helpful, friendly, goes out of her way to answer tricky questions and make things as easy as possible. Knows her stuff, up front and honest, and has got me brilliant tenants so far. Dealt with many different lettings agencies and she is definitely one of the best!... Read more
Landlord
13th Dec 2023 (1 year ago)
J Maloney
Fabulous services. Went above and beyond to help us. Thank you!
Highly recommended... Read more
12th Dec 2023 (1 year ago)
R Ndlovu
We completed on our home back in March and couldn’t be happier. What an emotional roller coaster that was as first time buyers! Chris and Michelle were amazing and helped us through this complicated process. I remember there was one point when the sale almost fell through after being mis-advised by our initial mortgage broker. I called Chris at the brink of tears and she literally said ‘leave it with the me darling, we’ll see what we can do’. The most comforting and reassuring words that I didn’t know I needed to hear at the time. She referred us to Jade who is literally mortgage broker extraordinaire. The process was by no means straightforward but Zest homes and Jade were there every step of the way and always answered our never ending questions. If you’re thinking about getting your home through Zest, do it! Thank you ladies:)... Read more
Buyer
7th Dec 2023 (1 year ago)
L Steele
Absolutely love this estate agent. I have bought and sold with 2 different estate agents, the whole process with them was awful. Zest made it joyful to buy a new home. They are all lovely and made such a difference when purchasing. 100% recommend them. They answer questions quickly, call back quickly, respond to emails quickly, are nice to talk to, they remember you and you're not just another client. Really different from other estate agents, glad we found our new home with them.... Read more
Buyer
5th Dec 2023 (1 year ago)
A sukhala
Beautiful... Read more
25th Oct 2023 (1 year ago)
R Edwards
Amazing company so quick and efficient, Michelle goes above and beyond I highly recommend... Read more
3rd Oct 2023 (1 year ago)
D hook
Michelle is fantastic as is her team... Read more
1st Oct 2023 (1 year ago)
S bliek
Zest homes were personable from the get go! I purchased a house that I really wanted, as everyone knows buying a new home is one of the most stressful experiences one can go through, zest homes were amazing and ensured that through out the purchase they informed me of the progress every step of the way!
Michelle and her team kept were amazing I’ve brought many properties before and have never encountered such a truly caring and loving team! Their professionalism and human nature exceeds them from the cooperate type other estate agents! You don’t feel just like a number but actually cared for!
I personally can’t thank zest homes enough for all their hard work, and the amount of evening phones calls updating me throughout my purchase
Thank you zest homes words cannot express my gratitude
Samantha De Bliek... Read more
Buyer
30th Sep 2023 (1 year ago)
R Stuart
Michelle and the team are fantastic! Such quick turnaround for everything, and they do really care about the tenant. I could not recommend them enough!... Read more
Tenant
11th Aug 2023 (1 year ago)
H Abraham
Fab company, super helpful and go above and beyond ??... Read more
10th Aug 2023 (1 year ago)
T Cook
Michelle, and her ladies are all amazing. So lovely and helpful , they all go above and beyond to help u from the start they meet u and all the way through the process of moving and more.
I have never experienced such kindness, I truly have appreciated all your support to help us find our new home and we look forward to the day of our move.
Thanku so much to all of u ????... Read more
9th Aug 2023 (1 year ago)
D Ali
Excellent customer service! Very reliable... Read more
9th Aug 2023 (1 year ago)
E Louise
Highly recommend Michelle & her team. The ladies went above and beyond to help us move back to Herne Bay. If it wasn’t for Michelle we’d still be in a location we didn’t want to be. I cannot thank you enough for everything you have done. You girls are superstars!! Thank you again. All our love Xxx... Read more
31st Jul 2023 (1 year ago)
G Hunt
I just could t say enough good things about these guys. For me its proof if it was ever needed that bigger isnt always better. Thankyou. Greg... Read more
27th Jul 2023 (1 year ago)
O Wanstall
I cannot thank Michelle and her team enough! Myself and my younger brother were about to face being homeless and from the moment Zest found out they have done everything they can to help us! They found us a home, and throughout the process constantly checked on us and our well-being too. This is my first time renting my own flat and they have made the process so much easier in such a difficult time. I cannot recommend them enough!
Thank you Zest, you really saved us x... Read more
Tenant
27th Jul 2023 (1 year ago)
S Godfrey
An amazing Estate Agents . Very quick to get back to us with an appointment to view. Very professional, informative, knowledgable and helpful team.
They made us all including our 84 year old Mother, who was quite overwhelmed feel completely at ease and in good hands .
I would recommend this Estate Agents most highly.... Read more
26th Jul 2023 (1 year ago)
Jane
Fantastic.
Extremely knowledgeable and always willing to give good advice
I highly recommend the services ZEST HOMES offer... Read more
26th Jul 2023 (1 year ago)
B wright
Thankyou and well done to Michelle and the team at Zest!... Read more
26th Jul 2023 (1 year ago)
R Allman
Excellent service from Michelle
And the team at zest homes.
They are extremely efficient and pleasant to deal with
Highly recommend!!... Read more
26th Jul 2023 (1 year ago)
J Patel
Both Michelle and Christine done great job from start to finish. Thank you... Read more
29th Jun 2023 (2 years ago)
F Chapman
Fantastic experience of buying a property through Zest. Very experienced and knowledgeable and helped me greatly when my buyer created issues that my agent hadn’t picked up on. Have now moved to Zest to sell my property and can thoroughly recommend them.... Read more
Seller
20th Jun 2023 (2 years ago)
W Card
Michelle and Chris worked tirelessly to push our sale forward. We couldn’t recommend them enough. Thank you! Wayne and Louisa Card. Xx... Read more
Seller
1st Apr 2023 (2 years ago)
B REVIEWS
Great service ???? always on the ball ???? very friendly staff ???? ????... Read more
1st Apr 2023 (2 years ago)
K West
Absouiltly fantastic lady and business. Michelle has looked after us for many years, renting, selling and buying properties thats why we didn't hesitate in contacting her again. Her knowledge is second to none she goes out of her way above and beyond, Michelle is professional and an all round lovely lady. She I not your ordinary estatagent, she cares! I have no hesitation in recemending Zest they will not let you down. Thank you for looking after us !... Read more
Seller
1st Apr 2023 (2 years ago)
J Campbell
Current tenant of Zest Homes - they are always super helpful and respond extremely quickly. Highly recommend!... Read more
Tenant
29th Mar 2023 (2 years ago)
Zest Homes Sales and Letting Ltd were superb!! Michelle and her team went above and beyond to find our family the perfect home. When others couldn't, Michelle could. That's the difference. I would always recommend Zest Homes to anyone!... Read more
Tenant
25th Mar 2023 (2 years ago)
H jones
Having worked with Michelle and the team for many years they provide an excellent above and beyond service
Always going the extra mile and is exceptional at not only managing properties but also selling properties
I couldn’t Recommend them enough as they are amazing !... Read more
Landlord
20th Mar 2023 (2 years ago)
L Miller
Michelle and the team did an excellent job of selling our house. They presented it well in the photos, took care in the details and overall were very easy, pleasant and professional to deal with.... Read more
Seller
7th Mar 2023 (2 years ago)
E Watson
From first contact, to market appraisal and absolutely the best photos/videos of our property, we have been very impressed. Highly recommend Zest for a personable and professional service. They know their stuff!... Read more
Seller
7th Mar 2023 (2 years ago)
C Ncube
Michelle is the best.
She goes an extra mile to make sure you are comfortable.... Read more
4th Mar 2023 (2 years ago)
D Cain
Fantastic service. Michelle helped us from start to finish and made the hassle of selling very easy.... Read more
Seller
1st Mar 2023 (2 years ago)
N Clowes
Friendly staff, very knowledgable and they go that extra mile. Would recommend them to anyone who looking to rent or sell the property. Nothing was too much for Michelle and her team.????????... Read more
1st Mar 2023 (2 years ago)
M Ashdown
When buying our first home, Zest went above and beyond. No query was too big or too small. Michelle, Christine and the team were responsive, understanding and professional at all stages of our purchase. We cannot recommend them highly enough. Thankyou.... Read more
Buyer
28th Feb 2023 (2 years ago)
R Cottrell
Absolutely brilliant service, and advice, if I sell, I know exactly where to go. Office is in Herons Swimming Pool building... Read more
22nd Feb 2023 (2 years ago)
O Ion
Michelle is very professional and involved!! Great services!!... Read more
12th Feb 2023 (2 years ago)
K Stephanou
Friendly, efficient and nothings ever too much.... Read more
1st Feb 2023 (2 years ago)
R Vango
Really good service from zest homes. We had been looking for ages to find a new house after selling our current property. The house came online Saturday evening. I messaged via WhatsApp on Sunday and we had a viewing on the same day. If we decide to move in the future we would use zest as our selling agent. Easy to deal with and not pushy like some agents we have dealt with in the past. 5??... Read more
Buyer
27th Jan 2023 (2 years ago)
Cliffyxoxoxo
Michelle and her team have been fantastic in supporting us through the recent sale of our house. Always there when we needed advice and support, providing regular updates on how things were progressing. Nothing seemed too much trouble. A very professional and attractive profile created on our house in order to attract a buyer. A very friendly and approachable team who, made what could have been a very stressful experience, less so. Would definitely recommend anyone to use Zest Homes if either selling or buying. Thank you Michelle and Team.... Read more
Seller
24th Jan 2023 (2 years ago)
M White
After shopping around and contacting several local lettings agencies, Michelle at Zest Homes was by far the best person for the job.
Michelle was friendly, intelligent and always put my needs first; the other agencies had none of these qualities.
Within 1 week she had arranged 6 viewings and closed the deal for new tenants to move into my property, dealing with all the paperwork.
As with any new let, there are teething problems. Michelle dealt with these immediately and kept me informed at all times.
I can't recommend Zest Homes enough. The process has been simple with competitive pricing and top notch service - a great customer experience!... Read more
Landlord
9th Jan 2023 (2 years ago)
D Toone
Completed today without a hitch; thank you to all the team @Zest for your kind assistance throughout. Spot on - thank you!... Read more
6th Jan 2023 (2 years ago)
G Lazenby
Michelle is extremely helpful and will always go that extra mile. Very responsive, genuine, trustworthy and always on call if you need them!!
I would recommend Zest homes for all of your needs whether its buying, selling, renting.......they give fantastic service in all aspects of the property market.... Read more
22nd Nov 2022 (2 years ago)
R Goodchild
Fantastic company! Michelle and her team went above and beyond for myself and son. When others wouldn't. Thanks to Zest Homes my son and I have now a decent place we can call home. Recommend Zest Homes so much!!!!!! Thankyou for believing in us Zest Homes xxx... Read more
18th Nov 2022 (2 years ago)
Dracofury89
This is an amazing letting agents for new renter/buyers. They are very supportive throughout the whole process would 100% recommend. As we ourselves are new renters and they were very helpful/kind/friendly, any problems at all I felt no hesitation to call.... Read more
Tenant
9th Nov 2022 (2 years ago)
J M
Michelle and her team took the stress our of finding a tenant and arranging the rental for me. So helpful, transparent and full of advice every step of the way. Thank you so much for making the process easy.... Read more
Landlord
17th Oct 2022 (2 years ago)
A Vally

Zest as letting agents were fantastic. Not so the landlord or referencing agency that they employ. I would say prospective tenants deserve the right to not deal with landlords who care more about “renter’s insurance” rather than “having paid rent on time, earning good salary, having good references”. Otherwise tenants are viewing homes where their time is going to be wasted.
My application was rejected with the standard excuse that insurance will not allow cover. I believe the referencing process is open to discrimination. My name is an Asian, Muslim name and having 2 kids with a wife all goes against me when presented to a landlord. I have suffered discrimination against me all my life and this is too obvious for me to see. If I was rejected on the basis of poor references from landlord, employer, etc. I would respect that. However, I was rejected on the basis of “landlord’s insurance” which for me is gross injustice. The stars I have given are solely because the staff are the most polite, professional, kind women I have dealt with. However, the referencing agency they have employed and the landlord’s expectations are worthy of a negative review. I went through anxiety, stress and sheer disappointment when at the last minute landlord changed his mind.... Read more
Tenant
26th Aug 2022 (2 years ago)
L Lessing
Michelle has given us great insights into the area, she is knowledgeable, professional and super friendly and energetic ..always doing the extra. Would highly recommend her business ( and I engaged with a few others so speak with confidence)... Read more
5th Aug 2022 (2 years ago)
Y Pilipenko
Right from my initial conversation with Michelle I was impressed.
It was not the easiest road for the purchase of the house but Michelle and her team kept us informed and up to date with each step of the purchase.
If you want a family company that has a great attitude, excellent customer service and goes above and beyond then Zest is the company for you I would happily recommend if I could give you 10 stars I would... Read more
Buyer
4th Aug 2022 (2 years ago)
TheGalaxyQueen
Well I went to the address on the website to enquire about a flat and the address of Neptune 1 William Street Herne bay and they have NEVER have heard of Zest Homes Are you sure of the address?... Read more
5th Jul 2022 (3 years ago)
C Green
Second time I have had the pleasure working with Michelle and Jess at Zest. We had a tricky chain that seemed to be close to falling apart, but Michelle somehow held it all together and in the end we got our move. Thank you!... Read more
Seller
5th Jul 2022 (3 years ago)
Lydia
Absolute first class service received from Jess. Extremely reassuring, and professional. Jess was always available to answer my questions, Nothing is ever too much trouble with Zest Properties. I am so pleased that I chose them as they listen to my requirements and met everyone of them! I would highly recommend Jess and Michele from Zest Properties. Thank you so much for all your hard work.... Read more
7th Jun 2022 (3 years ago)
Z Bushnaq
Jessica was incredibly helpful, warm, and friendly. She went above and beyond to help me and my husband find a property in Canterbury. She was always so receptive, engaging, helpful, and efficient. She always got back to us immediately and kept us informed. I would definitely work with her in the future and recommend others to work with her as well.... Read more
Buyer
6th Jun 2022 (3 years ago)
L Mayxox
Absolutely Amazing! Found me a home almost straight away and have been nothing but helpful and very quick at responding???? Defo recommend to everyone??... Read more
24th May 2022 (3 years ago)
K Smith
Michelle & all her team are friendly and very professional. They really do go above and beyond and happy to work outside normal hours! Wouldn’t use anyone else!... Read more
24th May 2022 (3 years ago)
M White
As a contractor we have found Zest homes professional throughout. Easy and efficient to deal with, and can't fault the staff in the office and are always friendly and professional. Looking forward to doing more work alongside Zest Homes and would highly recommend them. :)... Read more
14th Apr 2022 (3 years ago)
C Cangeri
Buying a property with Zest Homes has proved a rewarding experience from the very first contact to completion.
Amazing also the service received for the rental management, and the sale, every step of the process followed and chased always with professional approach.
Michelle the managing director has been a fantastic professional, really couldn't hope for a better service from an estate agent, efficient, courteous, always putting the right effort in the mediation process. She has a very valid collaborator, Jessica, and together they really do not fear the big competitors in the industry.
If you have a property to sell or rent they are the right agency for you.... Read more
14th Apr 2022 (3 years ago)
C Gunton
I can't fault the service from Michelle! Friendly and welcoming, but also incredibly professional and efficient. Zest really are a pleasure to do business with and I can't recommend them enough.... Read more
31st Mar 2022 (3 years ago)
L King
thank you for your help in keeping us posted throughout the transaction.it wasn't easy but we got there in the end.Thank you so much for your patience in getting us over a very stressful period. you have been marvellous and we wish you every success with your business going forward.best wishes to you both. Regards Daphne and Lou .... Read more
31st Mar 2022 (3 years ago)
D T
I have personally worked alongside Michelle & her team on Two chains that we have been selling at the top of. We are New Build and therefore related sales need careful and considered dealings in order to keep the chain progressing towards exchange and legal completions.
Michelle & the team have always been there to take our calls, help with controlling and sorting potentially difficult situations and, even when situations have not been easy, we have all talked and worked together to get where we need to be.
When you have a chain with a new build at the top it is essential that everyone works together as a united team.....my experience is that is exactly the case when I've worked with Michelle and the Zest team.
Highly recommended if you are selling your home & especially if you are buying a new build next.....an Estate Agent that understands the New Build process is worth thier weight in Gold to all parties.....Michelle & her team are that Estate Agent.... Read more
Seller
29th Mar 2022 (3 years ago)
R Newcomb
We were involved in a chain with Zest Homes and I was dealing with Michelle. The conveyance was protracted and somewhat tricky but Michelle was fantastic at keeping her end of the chain together and we had constant updates and communication between our two estate agencies. My sellers were buying through Michelle and were very pleased with the service they received from both companies. If you are looking to sell in the Herne Bay area, then I suggest that you speak to Michelle and her team at Zest Homes as you will get a very good service from a great agent.... Read more
Seller
29th Mar 2022 (3 years ago)
M figgins
A very big thank you to Michelle and her team, I have found my forever home. From my first viewing to the sale completing Michelle kept me informed and up to date. Wouldn't hesitate to recommend.... Read more
Buyer
26th Mar 2022 (3 years ago)
P Patches
Brilliant service. Was looking for a short term rental and Michelle contacted me within seconds of me posting on Facebook. Kept in contact with messages and checked whether I was sorted out for a rental. Excellent communication and a real wish to help. Cannot recommend them highly enough.... Read more
Tenant
25th Mar 2022 (3 years ago)
P Gardner
Fantastic Agent. Michelle knows her stuff and trust her honest candid advice... Read more
24th Mar 2022 (3 years ago)
S Chapman
Michelle and team
What can I say, Zest got your to be one of the most efficient companys I’ve ever worked with
I’m a plumbing and gas contractor that does some of there work and there’s never an issue
Very experienced professional company and always a pleasure to work for and Always a 5 star service
I’ll always recommend Zest for all your property needs... Read more
23rd Mar 2022 (3 years ago)
R Gooderson
A first class caring service!... Read more
18th Mar 2022 (3 years ago)
R Leonard
Michelle always goes above and beyond, she does everything she can possibly do to make your move go smoothly .... Read more
15th Mar 2022 (3 years ago)
C Kay
They are amazing and it was all done so quickly couldn't of asked for better people to use!!... Read more
11th Mar 2022 (3 years ago)
J Edwards
Beware, she swears at her children when she's on the phone to customers, lies to people concerning situation when asked about lettings. Uses ex-husband to Bodge up putting a door on a bathroom, waited 2 months for a bathroom door, sends a abusive messages to her tenants. Very unprofessional.... Read more
Tenant
26th Feb 2022 (3 years ago)
T hoser
Michelle and her team are great - highly recommended... Read more
18th Feb 2022 (3 years ago)
Npm
A personal & very helpful service.... Read more
18th Feb 2022 (3 years ago)
K Lawrence
I can't thankyou enough to Michelle jess and katrina at zest homes for going above and beyond in finding me a property they are all so very friendly and just go that extra mile to help you I can't recommend zest homes enough thankyou again x... Read more
Tenant
17th Feb 2022 (3 years ago)
H stroud
I cannot fault the girls at Zest. Michelle and Jess have done a fab job for me yet again and I've now found my perfect home. 100%!!!... Read more
Buyer
14th Feb 2022 (3 years ago)
J Dixon
Excellent service from Michelle, who supported us through every part of the process, and made the whole transaction as easy as possible. Thank you... Read more
4th Feb 2022 (3 years ago)
F Piper
Zest homes are truly professional and go above and beyond to help people. I highly recommend buying, selling or letting your property through them. Fantastic service. Thank you for all your help.... Read more
2nd Feb 2022 (3 years ago)
L Stark
Jess is a fantastic agent would highly recommend... Read more
28th Jan 2022 (3 years ago)
L Burchell
Jessica Kay is the most professional estate agent I have met she has helped me so much in the last month to find the perfect property I am so grateful to her she goes above and beyond to help you... Read more
28th Jan 2022 (3 years ago)
O FPV
Fantastic service :)
Michelle helped with a mortgage advisor. He was great! Even from 350 miles away :)
I couldn’t have done it without you and the team, thank you so much!
Highly recommended! Always available to answer my questions and keep me calm :)
Thank you Michelle !!!... Read more
Buyer
27th Jan 2022 (3 years ago)
D Kirby
Zest Homes, Sales and Lettings are a truly professional and friendly company where nothing was too much trouble. Their ‘can do’ attitude and positive approach is refreshing to experience and I highly recommend them to anyone who is looking to sell, rent or let a property.... Read more
26th Jan 2022 (3 years ago)
G Staplehurst
Fantastic communication and all round service I would highly recommend Zest Homes Sales and Lettings... Read more
21st Jan 2022 (3 years ago)
J Mills
Email contact as promised in relation to a potential house viewing. Jessica who showed us the house was professional, helpful and very honest about the challenges facing the buyer of this particular property, she also pointed out the positives and offered a lot of help; really impressed ????... Read more
7th Jan 2022 (3 years ago)
J Mahoney
Have just been able to spend a fabulous Christmas at my gorgeous new temporary home by the sea. Thank you Jessica and Michelle for all your help.... Read more
Tenant
26th Dec 2021 (3 years ago)
K Layton
Working with Michelle and her team in finding my new home was a dream! Greatly down to earth and professional service. I’m over the moon to have found my beautiful new palace in time for Christmas. Highly recommended and I can’t thank you ladies enough ???? thank you.... Read more
Buyer
13th Dec 2021 (3 years ago)
D Odwyer
I’m a professional landlord and have experienced good and bad agents in the last 25 years of running my business.
I contacted Michelle at Zest. She made my let so easy and I rented my property straight away .
I have a very happy tenant also .
Thank you Michelle and Jess.... Read more
Landlord
13th Dec 2021 (3 years ago)
S Dove
Michelle has been really helpful throughout a recent transaction I dealt with for Lambert Pugh LLP Solicitors dealing with a house sale. A joy to deal with and talk to. Highly recommend.... Read more
12th Nov 2021 (3 years ago)
H Snow
Great service from Michelle and her team - can highly recommend - I was selling my late mothers house which was empty and they checked it each week which was reassuring for me and also kept the insurance company happy. She always kept me updated and I never had to chase on progress - very professional all round - Sue Snow... Read more
Seller
11th Nov 2021 (3 years ago)
S Green
I sold my property just before the end of the Stamp Duty relief in 2021. I doubt it would have happened in time if Michelle wasnt there ensuring the whole chain was working as fast as possible. Constantly re-assuring, honest and great value. Michelle and Jess were great to deal with and even helped us find a last minute removal company. Definitely would recommend. Thank you both for all your efforts in my successful move.... Read more
Seller
8th Nov 2021 (3 years ago)
S Johnson
Michelle was great, very accommodating and professional throughout the entire process. The overall move was very smooth, wouldn’t hesitate to use the company again for a future purchase.... Read more
Buyer
2nd Nov 2021 (3 years ago)
S Bunby
Found my dream home through Zest and cannot thank Michelle enough for being so helpful and supportive every step of the way.... Read more
Buyer
18th Oct 2021 (3 years ago)
N Stephenson
We dealt with Michelle during our house selling process. She was like a shining light when the chain got stressful! She was quick to respond and chase what was happening in our chain. She also does her job with a sense of humour which cheered us up when it was stressful!... Read more
Seller
17th Oct 2021 (3 years ago)
A Melillo
Team Zest -Michelle was amazing with our purchase. Right from the start through to our completion and meeting us late at night with the keys! Honestly Michelle will keep you informed every step of the way, help with whatever is needed and responds to all queries within minutes. She really does go above and beyond and always super friendly. By far the best estate agent I’ve ever met. Thank you for all of your help ????... Read more
Buyer
12th Oct 2021 (3 years ago)
D Meads
Jessica was very professional and very helpful but also very understanding to our needs, mum is 84 and very nervous of the prospect f now having to live alone but now feels at ease and more positive .
This agency is very professional and keeps you informed at all times...I would recommend these highly .
Deborah... Read more
11th Oct 2021 (3 years ago)
J Edwards
I work for House & Co Estate Agents and we have been dealing with these agents in a chain of one of our properties. We have worked together to try and get our sale/purchases through and they have been amazing to work with, it's great to have another agent we can reply on and trust to come back with accurate updates. Will definitely recommend if anyone is looking for a recommendation in their area especially Michelle!... Read more
17th Sep 2021 (3 years ago)
S Langley
After my property being with another agency for 18 months, Zest sold it within a month! I was really impressed with how Michelle and Jess worked and got things done. Communication was amazing and I spoke to Michelle most days with updates about what was happening. Sometimes I messaged late evening and got a reply that night! You wouldn't get that with anyone else! Michelle and Jess are very down to earth and easy to talk to and even helped with all the paperwork I didnt understand. 100% reccomend and I will be using Zest again in the future! Thankyou Zest! ????... Read more
Seller
9th Aug 2021 (3 years ago)
C Hubbard
Thank you to Michelle for such excellent customer service - professional but friendly and helpful service. Highly recommend!... Read more
9th Aug 2021 (3 years ago)
F Gale
Michelle and Jess are the most loviest but professional ladies I’ve ever met. They’ve gone above and beyond for us to get our house on the market and sold in time lines. Always there to help day or night and care so much. We couldn’t be more grateful for all they have done for us and would highly recommend to anyone who was looking to sell or rent. They are superstars. ????... Read more
Seller
29th Jul 2021 (3 years ago)
K adenrele
Although I'm still searching for a property,on coming across jessy in zest property ,she did not discriminate due to me partially being with universal credit cause I just started work. She was most helpful and this goes to show the company she works for trained her well.... Read more
29th Jul 2021 (3 years ago)
Zest estate agents have undertaken 2 changes in tenancies on my behalf and taken over the management of another property. I already have in mind of giving Zest the sale of at least one rental and my own home when the time is right.... Read more
Seller
28th Jul 2021 (3 years ago)
N Houckham
What a fantastic experience. Jo and Michelle were so professional and so helpful. Nothing was too much trouble and within 2 days they found us a new tenant. We would definitely recommend Zest to anyone looking for tenants. 5 star experience.... Read more
Landlord
26th Jul 2021 (3 years ago)
S Dale
I have nothing but praise for how hard Michelle and Jessica work to make sure everything goes as smoothly as possible from the start. Always quick to reply and any problems are resolved with haste. Highly recommended ????... Read more
23rd Jul 2021 (3 years ago)
T Glover
We have just moved out of our first rental property with zest and from start to end the whole process was fantastic. Jess and Michelle were both so lovely and were always there to help with anything we needed. Would definitely recommend letting through them and I hope we can work with them again in the future ????... Read more
Tenant
22nd Jul 2021 (3 years ago)
V Arnold
Jess was a breath of fresh air!. Her honesty was really appreciated and she conducted herself in a professional manor she was informative when I asked her questions and came back with honest answers and offered to find more information if required.
Jess went above and beyond thanks Jess.
Michelle you have been extremely professional in dealing with myself, once again informative helpful and came back to me within 24 hours.
I would definitely come back and hope in the not to near future we can work together.... Read more
17th Jul 2021 (3 years ago)
G Smith
Michelle and jess couldnt been any more helpful
Excellent service great contact kept me updated all the way through
Trustworthy and professional service... Read more
14th Jul 2021 (3 years ago)
J Grace
This company has got what it takes!! A modern friendly approach to business with a great professional attitude. Communication is excellent and great results achieved.... Read more
14th Jul 2021 (3 years ago)
W Park
Michelle and Jess are very friendly with a thoughtful approach and great service.... Read more
13th Jul 2021 (3 years ago)
Brilliant service. So helpful and informative. I definitely would use this company again. Communication was excellent. Dealt with Michelle and she was amazing, a credit to the company!... Read more
Landlord
26th May 2021 (4 years ago)
B Metcalfe
Amazing staff who go the extra mile to make everything run smoothly. Would highly recommended Zest to any landlord looking to let their property.... Read more
Landlord
26th May 2021 (4 years ago)