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- Cluttons
Cluttons Estate Agents
4.7
375 reviews
- Branches 5
- Properties for sale 105
- Average time to sale 21 weeks
About Cluttons
Cluttons have 5 branches and they mainly list properties in SE1, SW3, W2, E1W and N1. Over the last six months, they've listed 105 properties, with an average time to sale of 21 weeks.
Cluttons fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Cluttons operate, the average fee is 1.88%.
Get a quote for selling your property.Top performing Cluttons branches
Latest reviews for Cluttons
R Parker
5
Great experience with Cluttons - in particular, Harrison who helped my partner and I secure a flat we loved in a timely manner, he was supportive the whole way through. Highly recommended.
10th Dec 2024 (5 weeks ago)
J Ferenczi
1
Avoid Cluttons Estate Agency – A Nightmare Experience
Our experience renting a property through Cluttons was nothing short of appalling. The property, located on Smith Terrace, Chelsea, was advertised as a long-term unfurnished rental. The agent assured us repeatedly that the landlord sought a long-term tenant, which aligned with our requirements. However, this assurance turned out to be a facade.
Initial Negotiations and False Promises
We requested the removal of all furniture, consistent with the property being rented unfurnished. The agent assured us the landlord was "very flexible" and agreed to these terms. Yet, from the moment we moved in, the landlord exhibited bizarre and unprofessional behavior—refusing to acknowledge us in person and insisting on communication solely through written letters, which we dutifully complied with for six months.
Mismanagement and Lack of Support
After six months, the landlord engaged Cluttons to manage the property again. During their inspection, we were commended for maintaining the property to a high standard. However, despite multiple follow-ups, we never received confirmation of the landlord's satisfaction. Instead, after just ten months, we were served a Section 21 notice to vacate the property with no explanation.
Abrupt Eviction and Lack of Compassion
Despite requesting a reasonable extension to find a new property during the challenging summer rental period, Cluttons offered no support. Their indifference compounded the stress of finding a new home. Eventually, we moved out, only to face further issues retrieving our deposit.
Deposit Disputes and Silence
After moving out, the landlord made an unjustifiable claim, demanding £3,500 for the storage of furniture removed to fulfill the rental agreement. This charge was baseless, as the property was rented as unfurnished, and there was no mention of such fees in the contract. Cluttons remained unresponsive for weeks, only reappearing when we noticed the property was back on the market at a new price. Their excuse? "That’s handle by a different team, not me".
Final Thoughts
Cluttons demonstrated blatant favoritism toward the landlord, failing to uphold their role as neutral managing agents. If you’re considering renting through Cluttons or looking at properties on Smith Terrace, think twice. Their lack of professionalism, poor communication, and disregard for tenant rights make them an agency to avoid.
If the agency describes the landlord as "odd" (their word, not mine), take it as a red flag. It’s a scam in disguise, enabling them to churn through tenants and create new contracts every year. Save yourself the frustration—look elsewhere!
7th Dec 2024 (6 weeks ago)
A D.
5
We had an amazing experience with Abby Perry managing our first purchase. Throughout the entire process we’ve been pleasantly surprised with Abby’s prompt communication and involvement. Thank you so much for all your incredible work and dedication! Your commitment made a positive difference for us. We felt confident and assured, knowing we could rely on you at every step.
14th Nov 2024 (9 weeks ago)
een5afr
5
Harry Ormonde (at Cluttons LLP, Wapping) is an excellent, top-rated estate agent. I had to move to London from Cambridge due to work and was looking for a furnished apartment with parking close to my new workplace. Harry found me this amazing apartment at Wapping which ticked all the items on my checklist. More importantly, the landlady had a bad experience with the previous tenant and needed a lot of assurance and convincing to let out the property to me. Harry was able to convince her on my behalf and was able to close the deal within a matter of days. Throughout the process, I have found Harry to be extremely professional, meticulous and an effective communicator. I'd whole heartedly recommend his services to anyone looking for a place in London. Cluttons LLP should be proud to have an employee like Harry working for them.
12th Nov 2024 (9 weeks ago)
J Haan
5
Bek Aripov was fantastically helpful and knowledgeable when it came to the sale of our property. The process was seamless and fast, I believe this was down to Bek. Many thanks and I look forward to working with you again.
18th Oct 2024 (13 weeks ago)
S Sanchuli
5
Really enjoyed working with Bek Aripov. At every stage, from viewing to submitting an offer he was very responsive and took every opportunity to make the transaction happen. He was also very persistent with keeping my and sellers legal teams honest to their deadlines, ensuring a swift (to the extent possible) transaction. He was also very easy to communicate with, and was online almost 24/7 ready to respond to any questions. Overall, very grateful to Bek for making the purchase of my first home possible.
17th Oct 2024 (13 weeks ago)
All 5 Cluttons branches
Cluttons - Tower Bridge
36 Horselydown Lane, SE1 2LN
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
J Ferenczi
1
Avoid Cluttons Estate Agency – A Nightmare Experience
Our experience renting a property through Cluttons was nothing short of appalling. The property, located on Smith Terrace, Chelsea, was advertised as a long-term unfurnished rental. The agent assured us repeatedly that the landlord sought a long-term tenant, which aligned with our requirements. However, this assurance turned out to be a facade.
Initial Negotiations and False Promises
We requested the removal of all furniture, consistent with the property being rented unfurnished. The agent assured us the landlord was "very flexible" and agreed to these terms. Yet, from the moment we moved in, the landlord exhibited bizarre and unprofessional behavior—refusing to acknowledge us in person and insisting on communication solely through written letters, which we dutifully complied with for six months.
Mismanagement and Lack of Support
After six months, the landlord engaged Cluttons to manage the property again. During their inspection, we were commended for maintaining the property to a high standard. However, despite multiple follow-ups, we never received confirmation of the landlord's satisfaction. Instead, after just ten months, we were served a Section 21 notice to vacate the property with no explanation.
Abrupt Eviction and Lack of Compassion
Despite requesting a reasonable extension to find a new property during the challenging summer rental period, Cluttons offered no support. Their indifference compounded the stress of finding a new home. Eventually, we moved out, only to face further issues retrieving our deposit.
Deposit Disputes and Silence
After moving out, the landlord made an unjustifiable claim, demanding £3,500 for the storage of furniture removed to fulfill the rental agreement. This charge was baseless, as the property was rented as unfurnished, and there was no mention of such fees in the contract. Cluttons remained unresponsive for weeks, only reappearing when we noticed the property was back on the market at a new price. Their excuse? "That’s handle by a different team, not me".
Final Thoughts
Cluttons demonstrated blatant favoritism toward the landlord, failing to uphold their role as neutral managing agents. If you’re considering renting through Cluttons or looking at properties on Smith Terrace, think twice. Their lack of professionalism, poor communication, and disregard for tenant rights make them an agency to avoid.
If the agency describes the landlord as "odd" (their word, not mine), take it as a red flag. It’s a scam in disguise, enabling them to churn through tenants and create new contracts every year. Save yourself the frustration—look elsewhere!
7th Dec 2024 (6 weeks ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
J Haan
5
Bek Aripov was fantastically helpful and knowledgeable when it came to the sale of our property. The process was seamless and fast, I believe this was down to Bek. Many thanks and I look forward to working with you again.
18th Oct 2024 (13 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
R Parker
5
Great experience with Cluttons - in particular, Harrison who helped my partner and I secure a flat we loved in a timely manner, he was supportive the whole way through. Highly recommended.
10th Dec 2024 (5 weeks ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
D Rodriguez
5
My boyfriend and I lived in a flat partially managed by Cluttons, and as we began the process of moving out while the landlord was selling, two agents from Cluttons truly stood out: Bhavika and Justice. They went above and beyond to ensure the process was smooth and hassle-free. We really appreciated their attention to detail, flexibility, and quick responses throughout. Highly recommend their service! Thank you ladies. All the best.
17th Oct 2024 (13 weeks ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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