My partner and I are first time buyers and as such we have spoken to a number of different local estate agents. Davis Tate have been head and shoulders above the rest with regards to customer service and general ease of transaction.
We have been dealing predominately with David who has been excellent, nothing is too much hassle and he is very quick to respond to questions and action offers. Having said this, we have dealt with Giselle for some viewings who has been very easy to deal with and both are able to simplify the whole house buying situation without making you feel stupid!
The virtual viewing option is superb, allows you to understand the layout of the property without needing to actually view. We found having the estate agent on hand to talk us around the property really useful. Not only this, a link to the viewing is sent to you to view at your own leisure and share with family/friends to get some opinions before going for a viewing in person. Having this has really helped us figure out what we want from a property and intern, make a decision on a property offer.
Physical viewing of the properties again has been second to none. In current climate they are obviously very Covid-19 aware with hand sanitizing required on entering and exiting the property. Both David and Giselle were great during the viewings. There was not any 'hard sale pitch' from either agent. Instead they allowed us to look around the property at our own pace and were on hand to answer any questions that we had. After viewing it was refreshing that they were not straight on the phone asking what we thought of the properties but allowed us the time to discuss between ourselves.
Whilst writing this review I actually received a call from David stating that our offer had been accepted on the property that we wanted. From this point David told us what would be required in terms of various forms of ID. We knocked on the office door with our paperwork and Matt assisted in scanning it all across, again great interaction and service from all at Davis Tate.
We would have no hesitation at all on recommending Davis Tate for first time buyers. The process has been clear, simple and painless as possible. This is predominately due to the refreshing honesty, integrity and expert level of service we have received at Davis Tate.
2 months ago